# Compare Confluence vs Office Chat 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Confluence and Office Chat based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/136446-226272/Confluence-vs-Office-Chat

---

# Confluence vs Office Chat Features and Cost Comparison

Last updated March 15th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

ConfluenceOffice Chat2/4 selected

[Confluence](https://www.capterra.com/p/136446/Confluence/)[4.5 (3,661)](https://www.capterra.com/p/136446/Confluence/reviews/)

[Office Chat](https://www.capterra.com/p/226272/Office-Chat/)[4.5 (232)](https://www.capterra.com/p/226272/Office-Chat/reviews/)

[## Confluence](https://www.capterra.com/p/136446/Confluence/)[4.5 (3,661)](https://www.capterra.com/p/136446/Confluence/reviews/)

Starting Price

$5.42/month

Value-for-Money

4.3

Functionality

4.4

Ease of Use

4.3

Customer Service

4.3

Reviews Sentiment

Based on [3,661 reviews](#user-reviews)

Positive

3,382

Neutral

244

Negative

35

[## Office Chat](https://www.capterra.com/p/226272/Office-Chat/)[4.5 (232)](https://www.capterra.com/p/226272/Office-Chat/reviews/)

Starting Price

$25.00/month

Value-for-Money

4.5

Functionality

4.4

Ease of Use

4.7

Customer Service

4.6

Reviews Sentiment

RM

Based on [232 reviews](#user-reviews)

Positive

215

Neutral

16

Negative

1

## Summary

* * *

Key features rated by users

Features selected based on 5,312 reviews from knowledge management software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

73%Fit

Missing features

Feature ratings

Knowledge Base Management

4.6

Content Management

4.5

Document Management

4.5

Communication Management

4.3

Customizable Fields

NA

\--%Fit

Missing features

Feature ratings

Knowledge Base Management

NA

Content Management

NA

Document Management

NA

Communication Management

NA

Customizable Fields

NA

User satisfaction

User satisfaction

4.5

User reviews[3,661](https://www.capterra.com/p/136446/Confluence/reviews/)

Ease of use

4.3

Functionality

4.4

Value for money

4.3

Customer support

4.3

User satisfaction

4.5

User reviews[232](https://www.capterra.com/p/226272/Office-Chat/reviews/)

Ease of use

4.7

Functionality

4.4

Value for money

4.5

Customer support

4.6

Price starts from

Price starts from

$5.42Per User, Per Month

-   Free version
-   Free trial

Price starts from

$25Flat Rate, Per Month

-   Free version
-   Free trial

Best for

Best for

Confluence is used by project managers, software developers, IT professionals, product managers, marketers, sales teams, HR departments, finance teams, and remote workers.

Best for

Internal Communications messaging application software for small and medium sized businesses

## User reviews

Pros & cons

AR

Anitha R.

Senior Technical Specialist

> "I particularly appreciate the ability to create standardised page templates, as this helps maintain consistency across procedures, meeting notes and technical..."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7092906)

Kiran R.

Senior Product Consultant

> "It is noticeable that sometimes, when we are updated a large document with more text, the online version becomes slow."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7080775)

Jiahao H.

Deployment Strategist

> "The collaborative editing features, version history, and commenting tools support real-time teamwork, while integrations with tools like Jira help keep..."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7073220)

SM

Sampad M.

Software developer

> "Editing complex documents is slow when they contain many diagrams and tables."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7055755)

Kregg G.

Agile Team Lead

> "Confluence offers excellent value for the money for product development, test, and release teams, and for clients/customers/end users requiring installation, user..."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7063165)

MA

Mesut A.

HR Analyst

> "Exporting a complex page as a PDF results in messy formatting, so I have to fix it manually before sharing."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6830753)

SV

Shameek V.

Product Lead

> "I appreciate how it integrates seamlessly with Jira, making it easier to keep requirements, timelines, and updates in one place. While it’s a powerful tool, I’ve..."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6768304)

VK

Vatsal K.

Software Engineer Intern

> "The editor in Confluence has a lot of formatting issues and limited designing elements and is very restricting at times."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6786732)

NW

Nolan W.

Head of Sales

> "It did make for an easy collaborative environment for our initial attempt at Onboarding Workflow, and allowed for an easy organization of materials, videos,..."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6811254)

MH

Michael H.

Tech Coordinator

> "The one problem I faced is when multiple people edit the same page and you get overwhelmed by notifications."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6825126)

VK

Vatsal K.

Software Engineer Intern

> "The best part about confluence is that you can arrange and very properly organize documentation for your software making it easy for developers and users both to..."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6786732)

CH

Carnell H.

Owner

> "Editor can be sluggish at times especially with many macros."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7100196)

DU

Dose U.

IT Engineer

> "Confluence allows me to centralize project info, meeting notes and decision logs, in a single connected workspace."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6860096)

FY

Faye Y.

Software Developer

> "it's difficult to request permission for specific files or pages. If access hasn’t been granted upfront, there's no clear or quick way to request it."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6829749)

Rene M.

Solution Architect

> "As an IT manager, I appreciate its reliability, scalability, and comprehensive feature set that supports our off-shore hiring operations."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7067334)

JJH

J.J. H.

Revenue Enablement

> "The interface can feel clunky and outdated at times, and the search function often fails to pull up relevant content, which can be frustrating when working on..."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6514528)

SG

Sreevalli G.

Senior Software Tester

> "It made collaborating on specs, notes, and design docs easy, with solid file sharing and version control."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7027763)

Parth S.

QA Engineer

> "Sometimes page formatting is difficult especially when you have diagrams which needs to be included in the middle of text"

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6829808)

VR

Verified Reviewer

Fulfillment Associate

> "Confluence offers plenty of document-editing features that allow members to customize the articles according to their needs. "

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6776202)

PS

Paul S.

Software Engineer

> "Sometimes there are issues with complex search, which could be improved."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7075677)

SR

Shilpa R.

QA

> "It is a great documentation tool for requirements gathering and maintaining with version controlling and updating ability."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7027483)

AE

Ahmed E.

Manager

> "It became slower at the most active times editing a mass page with tables embedded took several seconds."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6857068)

MC

Mark C.

Product Manager

> "There is also the option to integrate many tools and add extra functionality via Marketplace, overall we find it a great companion for Jira and managing both..."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6798396)

GY

Gerald Y.

IT Consultant

> "Some small stuff like editing can feel a bit clunky, and sometimes you’re not sure where something was saved, but nothing too frustrating."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6813871)

Eric T.

Director, Digital Transformation

> "The flexibility of workspaces allows for organizations to build a user-friendly network of documentation. "

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7083043)

VR

Verified Reviewer

Account Executive

> "The biggest limitation tends to be how consistently teams keep information up to date."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7071066)

NO

Norah O.

Manager and Executive Administrative

> "This software is fully equipped with features that help me sort bugs and issues, so that i can work on a stress-free environment."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6860551)

DX

Derrick X.

Senior software engineer

> "When I'm working on a big project with lots of images and text, it can take a while for the page to load, slowing down my progress."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6292858)

Hameeda T.

Technical Analyst

> "Confluence makes team collaboration easy with clear page organisation , strong search and smooth integration with Jira."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7111497)

TK

Tamara K.

QA Software Analyst

> "Search indexing can lag, making it harder to find newly added content immediately."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6839184)

RE

Rizi E.

Technical Specialist

> "The ability to create structured pages and link related content keeps information organized."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7055715)

VR

Verified Reviewer

SWE

> "Additionally, issues with managing permissions and integrating with existing business processes can be a source of frustration."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6789928)

SS

Subhobrata S.

Head - digital wallet and gift cards

> "Documentation of project details especially where you have text heavy stuff, like at the ideation stages, with images and links, is very easy and feels like you're..."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6790385)

AD

Annie D.

HR Assistant

> "The functionality is quite limited in terms of creating content and its not very instinctive to use e.g. takes forever to work out where to add a column to a table."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6494929)

PS

Paul S.

Software Engineer

> "Confluence works great for collaboration and as a knowledge base for development work. Once you understand how it operates, it becomes a powerful and efficient..."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7075677)

Siddharth C.

Analyst

> "Navigation is somewhat difficult and causes confusion at times as we have many team and many branches, sub-branches, libraries it gets harder to navigate."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6245856)

AQ

Antoine Q.

Project Manager Testing

> "This is a really powerful tool for taking notes, sharing datas, creating whiteboards, having box of ideas, create WBS, tracking your actions etc."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6684551)

SJ

Sam J.

Office Administrator

> "The only thing I will say is that since this software is not as big as other major websites and information sources, it can have a lack of information, as well as..."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6551762)

HK

Heather K.

Technical Learning Partner

> "We use it like an intranet to house policies, updates, documents and calendars in one central spot and it has worked really well in helping employees find the..."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6553094)

JJ

Jobin J.

Senior Platform Engineer

> "The interface can feel a bit complex at first."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7064175)

Ginger S.

Program Administrator TA

> "Overall, I liked the way Confluence made it easy to see the work of and collaborate with teammates and keep updated records even across employee turnover."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7112494)

UC

Urgan C.

Associate

> "However, its search functionality can be hit-or-miss, and finding specific content can be cumbersome in larger spac"

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6524068)

VR

Verified Reviewer

VP, Community and Learning

> "Confluence has been instrumental for our team as a central repository for our documentation, streamlining our workflow considerably by keeping everything from..."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6310595)

AM

Alex M.

Sales Operations Manager

> "The search function is poor, there is no AI to help guide your choices and people find it hard to navigate and understand where to find the content."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6712705)

KB

Katie B.

Project Manager

> "I enjoy the set up of confluence , it allows you to create documents that are easy to read and a great tool to capture procedure documents"

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6790613)

SA

Saheed A.

Developer

> "Also, its generated PDF are somewhat not of good quality."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7029418)

MF

Mark F.

Content Designer

> "Confluence made the recording of our UX delivery from Discovery to Beta really easy, so that people joining the project, stakeholders or future teams working on..."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6571821)

SS

Subhobrata S.

Head - digital wallet and gift cards

> "Trying to link multiple pages / tracks can be a little messy."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6790385)

GA

Gabriel A.

IT Admin

> "Confluence in my opinion, is a very good tool to keep me organized and being able to make documentation on the spot."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7114947)

CH

Carnell H.

Owner

> "However, pricing is a bit much for large scale teams."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7100196)

YG

Yosra G.

Senior Software Engineer

> "Its versatility in facilitating information sharing, project management and documentation across teams and organizations ensures that our business processes are..."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6261338)

VR

Verified Reviewer

VP, Community and Learning

> "The search functionality can also leave some things to be desired, as many times it takes 4-5 searches to finally find what you're looking for."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6310595)

DX

Derrick X.

Senior software engineer

> "For example, when we have a project, I can quickly create a page to outline our goals, share it with my team, and everyone can edit and add their ideas easily."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6292858)

VR

Verified Reviewer

Content writer

> "There are some limitations when setting page permissions. If you are familiar with server permissions, Confluence is not as flexible and easy."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6529070)

SR

Sangeethavani R.

Sr. Digital associate

> "The products best parts are its streamlined collaboration, centralized knowledge management, integration capabilities, content creation, version control and..."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6281816)

VN

Vignesh N.

Executive Architect

> "Sometimes in confluence page expiration and trying to create child pages and linking them to parent confluence page is not much friendly ."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6658238)

SG

Sreevalli G.

Senior Software Tester

> "Confluence is a powerful tool for software teams looking to centralize documentation and improve collaboration."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7027763)

VR

Verified Reviewer

Senior Frontend Engineer.

> "When I am updating pages simultaneously with other users, the page content is never updated in real time."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6292506)

YG

Yosra G.

Senior Software Engineer

> "Its intuitive interface seamlessly integrates document creation, task management, and team communication in one centralized platform."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6261338)

MD

Melanie D.

Regional Director

> "It's difficult to find the things you're looking for and seems like unnecessary work to have to constantly update the pages."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6777982)

JV

Jesus V.

Server Administrator

> "Me and my co-worker can work at the same time in Confluence because the refresh time for the info is very fast, we can work in different tabs and all info are..."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6555007)

PS

Preeti S.

Software Engineer

> "The thing that I like the least about confluence is that some of the essential features are missing in the free version."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6845845)

AM

Andrew M.

Owner

> "It enables us (teams) to seamlessly collaborate and share content from one central repository."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6778881)

TK

Tamara K.

QA Software Analyst

> "Mobile version is limited and can be slow or clunky."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6839184)

GA

Gabriel A.

IT Admin

> "Great to put both a Knowledge base to reference on Jira easily, and as a Work Process management, so it's very versatile."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7114947)

LH

Lucien H.

VP of GTM

> "The ability to edit isn't as easy as ClickUp or Notion and that can get frustrating when you're trying to make changes quickly."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6298883)

Osama A.

Full Stack Developer

> "It is a very reliable tool for knowledge sharing and can keep project documentation efficiently."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7083190)

AL

Adele L.

Print Design

> "The interface is too cluttered and hard to navigate in the beginning."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6819268)

JV

Jesus V.

Server Administrator

> "The best tool to manage and refresh project and information, in Samsung company we can work with other Subsidiaries around all world without problems."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6555007)

MA

Mary A.

Software Integration Tester

> "I wish the navigation was easier, at times I had troubled finding out which folder had what."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6774114)

Parth S.

QA Engineer

> "It allows multiple user to edit pages at same time which saves time for us"

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6829808)

JV

Jesus V.

Server Administrator

> "Sometimes the menus are difficult to navigate if the project in confluence is not configured correctly."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6555007)

Kregg G.

Agile Team Lead

> "The overall cost and support available makes it a product that many teams rely on as part of the overall product development environment."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7063165)

FG

Federico G.

developer Fromtend

> "It is sometimes heavy and slow to load pages and formatting sometimes so hard to make it do what you want. But I guess haven't practiced enough with it."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6344810)

CT

Christian T.

Technical Lead

> "we can edit documents at the same time, which speeds up our projects. Plus, it connects with tools like Jira and Slack, making our work smoother."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6314320)

ON

Omesan N.

Senior Software Developer

> "Confluence allows for many plugins and macros from third party applications, however, alot of them would require you to have experience using that third party..."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___4823682)

SG

Sreevalli G.

Senior Software Tester

> "Its seamless integration with Jira makes it easy to connect project work with relevant content."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7027763)

Vinod K.

JIRA Admin

> "Additionally, I must admit that certain aspects of the product, such as complex permissions settings and the learning curve associated with advanced features, can..."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___4863674)

SE

Samuel E.

Database Administrator

> "Confluence facilitates team collaboration with features like real-time editing, commenting, and task tracking."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6295486)

AD

Alex D.

Data Management

> "It has no built in AI compared to other platform."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6849863)

[View Reviews](https://www.capterra.com/p/136446/Confluence/reviews/)

RM

Radia M.

Impact Rater

> "It's very intuitive, and even if you're not familiar with using chat software, you can quickly create a chat room, invite..."

[See full review](https://www.capterra.com/p/226272/Office-Chat/#Capterra___4588360)

KV

Kaitlyn V.

Partner and sales associate

> "Also when I'm using another app and a notification pops up for office chat, for some reason it automatically starts typing..."

[See full review](https://www.capterra.com/p/226272/Office-Chat/#Capterra___3692649)

KV

Kaitlyn V.

Partner and sales associate

> "I recommend going over what you'll need and comparing it to the feature list. If office chat checks all of the boxes for you..."

[See full review](https://www.capterra.com/p/226272/Office-Chat/#Capterra___3692649)

KD

Kira D.

Foster Marketing Agent

> "It doesn't offer the option to bookmark your place in reading conversations and everything a new message is sent you have to..."

[See full review](https://www.capterra.com/p/226272/Office-Chat/#Capterra___3616854)

EF

Emanuela F.

Student

> "Every seller should have it, because it allows you to fully manage your business in all its facets."

[See full review](https://www.capterra.com/p/226272/Office-Chat/#Capterra___4637810)

PS

Pallav S.

Software Developer

> "Very Costly then other software, all features used with paid."

[See full review](https://www.capterra.com/p/226272/Office-Chat/#Capterra___3463399)

KD

Kira D.

Foster Marketing Agent

> "Its easy to share an array of files in the chat and you can chat with everyone or one on one. If you need it the delivery..."

[See full review](https://www.capterra.com/p/226272/Office-Chat/#Capterra___3616854)

GF

Genevieve F.

Architectural Designer

> "There are a few kinks, like every item on your clipboard will resend to a chat whenever remote desktop is restarted (it's..."

[See full review](https://www.capterra.com/p/226272/Office-Chat/#Capterra___2444162)

JR

Jocelyn R.

Librarian

> "It has also been beneficial to be able to set up accounts for each group we work with."

[See full review](https://www.capterra.com/p/226272/Office-Chat/#Capterra___4475095)

GM

Gaby M.

Editor

> "When I was added to a pre-existing chat, I always had a notification for a new message even though there was no new message..."

[See full review](https://www.capterra.com/p/226272/Office-Chat/#Capterra___2444152)

EF

Emanuela F.

Student

> "A useful and easy experience, it allows me to make my marketing actions smart."

[See full review](https://www.capterra.com/p/226272/Office-Chat/#Capterra___4637810)

LI

Lorena I.

Franchise Owner

> "When sharing a team member message to another team member you are unable to see who wrote the message you shared."

[See full review](https://www.capterra.com/p/226272/Office-Chat/#Capterra___2457861)

KD

Kira D.

Foster Marketing Agent

> "We were able to work together regardless of our location and it was easy to share files."

[See full review](https://www.capterra.com/p/226272/Office-Chat/#Capterra___3616854)

GF

Genevieve F.

Architectural Designer

> "I've also had a few issues with office chat not syncing the conversation or popping up when someone new messages me."

[See full review](https://www.capterra.com/p/226272/Office-Chat/#Capterra___2444162)

KD

Kira D.

Foster Marketing Agent

> "This product can compete well with others of this type."

[See full review](https://www.capterra.com/p/226272/Office-Chat/#Capterra___3616854)

HP

Heather P.

HR Assistant

> "It does not always pop open when I have a new message, instead it will blink at the bottom of my screen."

[See full review](https://www.capterra.com/p/226272/Office-Chat/#Capterra___2451601)

JR

Jocelyn R.

Librarian

> "Emojis are fantastic, and I love the document attachment!"

[See full review](https://www.capterra.com/p/226272/Office-Chat/#Capterra___4475095)

MU

Mehmet U.

Broker

> "It is troublesome to scroll all the way up, trying to remember ang guess which was the last msg the user read."

[See full review](https://www.capterra.com/p/226272/Office-Chat/#Capterra___2452645)

KV

Kaitlyn V.

Partner and sales associate

> "Simple to use and reliable as far as messages getting through."

[See full review](https://www.capterra.com/p/226272/Office-Chat/#Capterra___3692649)

KW

Kailey W.

Designer

> "This connection is broken sometimes 9usually a few times throughout the day)."

[See full review](https://www.capterra.com/p/226272/Office-Chat/#Capterra___2445851)

Siti Saleha A.

Sales And Marketing Specialist

> "OfficeChat is easy to use because it uses the same corporate email address to log in."

[See full review](https://www.capterra.com/p/226272/Office-Chat/#Capterra___3435188)

JR

Jonathan R.

Security Team Leader

> "Long load times and frequent crashes."

[See full review](https://www.capterra.com/p/226272/Office-Chat/#Capterra___2450399)

GF

Genevieve F.

Architectural Designer

> "We used this software pre-COVID, but especially now it makes it easy to quickly communicate with team members, discuss ideas..."

[See full review](https://www.capterra.com/p/226272/Office-Chat/#Capterra___2444162)

KG

Kimberly G.

Customer Service

> "The free plan doesn't have enough features."

[See full review](https://www.capterra.com/p/226272/Office-Chat/#Capterra___2398738)

VJ

Valerie J.

CEO

> "Our office needs a safe, HIPPA protected and encrypted chat and so far this software is doing a good job."

[See full review](https://www.capterra.com/p/226272/Office-Chat/#Capterra___2434358)

JR

Jonathan R.

Security Team Leader

> "Very poor performance on android."

[See full review](https://www.capterra.com/p/226272/Office-Chat/#Capterra___2450399)

VR

Verified Reviewer

Dentist

> "Office chat mimics this to make it easier to communicate within inter-office systems."

[See full review](https://www.capterra.com/p/226272/Office-Chat/#Capterra___2466879)

TA

Tara A.

Office manager

> "A bit confusing to find chats and delete"

[See full review](https://www.capterra.com/p/226272/Office-Chat/#Capterra___2431217)

[View Reviews](https://www.capterra.com/p/226272/Office-Chat/reviews/)

## User interface

4.48 (3,661)

No images or videos  
provided by vendor

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Access Controls/Permissions

207

Important

Activity Dashboard

150

Important

Activity Tracking

120

Important

Confluence

Top features

27/38

-   Access Controls/Permissions
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   API
-   Calendar Management
-   Catalog Management
-   Collaboration Tools
-   Commenting/Notes
-   Communication Management
-   Content Library
-   Content Management
-   Customizable Branding
-   Customizable Fields
-   Customizable Reports
-   Customizable Templates
-   Data Import/Export
-   Decision Support
-   Discussions/Forums
-   Document Management
-   Drag & Drop
-   Full Text Search
-   Generative AI
-   Knowledge Base Management
-   Live Chat
-   Multi-Language
-   Reporting & Statistics
-   Self Service Portal
-   Single Sign On
-   Social Media Integration
-   SSL Security
-   Surveys & Feedback
-   Tagging
-   Text Editing
-   Third-Party Integrations
-   Widgets
-   Workflow Management

[See all features](https://www.capterra.com/p/136446/Confluence/#features)

Office Chat

5/38

-   Access Controls/Permissions
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   API
-   Calendar Management
-   Catalog Management
-   Collaboration Tools
-   Commenting/Notes
-   Communication Management
-   Content Library
-   Content Management
-   Customizable Branding
-   Customizable Fields
-   Customizable Reports
-   Customizable Templates
-   Data Import/Export
-   Decision Support
-   Discussions/Forums
-   Document Management
-   Drag & Drop
-   Full Text Search
-   Generative AI
-   Knowledge Base Management
-   Live Chat
-   Multi-Language
-   Reporting & Statistics
-   Self Service Portal
-   Single Sign On
-   Social Media Integration
-   SSL Security
-   Surveys & Feedback
-   Tagging
-   Text Editing
-   Third-Party Integrations
-   Widgets
-   Workflow Management

[See all features](https://www.capterra.com/p/226272/Office-Chat/#features)

### Recognition

No recognitions have been awarded to Confluence

No recognitions have been awarded to Office Chat

### Deployment & support

Confluence

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Office Chat

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Confluence

-   By Atlassian
-   Located in United States
-   Founded in 2013

Office Chat

-   By MangoApps
-   Located in United States
-   Founded in 2008

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