# Compare Confluence vs Microsoft 365 2026 | Capterra > Unsure of what to choose? Check Capterra to compare Confluence and Microsoft 365 based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/136446-227157/Confluence-vs-Microsoft-365 --- # Confluence vs Microsoft 365 Features and Cost Comparison Last updated April 27th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: ConfluenceMicrosoft 3652/4 selected [Confluence](https://www.capterra.com/p/136446/Confluence/)[4.5 (3,679)](https://www.capterra.com/p/136446/Confluence/reviews/) [Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[4.6 (14,071)](https://www.capterra.com/p/227157/Microsoft-365/reviews/) [## Confluence](https://www.capterra.com/p/136446/Confluence/)[4.5 (3,679)](https://www.capterra.com/p/136446/Confluence/reviews/) Starting Price $5.42/month Value-for-Money 4.3 Functionality 4.4 Ease of Use 4.3 Customer Service 4.3 Reviews Sentiment Based on [3,679 reviews](#user-reviews) Positive 3,399 Neutral 245 Negative 35 [## Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[4.6 (14,071)](https://www.capterra.com/p/227157/Microsoft-365/reviews/) Starting Price $6.00/month Value-for-Money 4.3 Functionality 4.6 Ease of Use 4.5 Customer Service 4.3 Reviews Sentiment Based on [14,071 reviews](#user-reviews) Positive 13,413 Neutral 528 Negative 130 ## Not a match? 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What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 28,647 reviews from document management software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 60%Fit Missing features Feature ratings Document Editing NA Secure Data Storage NA Document Storage 4.5 Mobile Access 4.0 Email Management 3.9 83%Fit High performer Feature ratings Document Editing 4.6 Secure Data Storage 4.6 Document Storage 4.6 Mobile Access 4.5 Email Management 4.6 User satisfaction User satisfaction 4.5 User reviews[3,679](https://www.capterra.com/p/136446/Confluence/reviews/) Ease of use 4.3 Functionality 4.4 Value for money 4.3 Customer support 4.3 User satisfaction 4.6 User reviews[14,071](https://www.capterra.com/p/227157/Microsoft-365/reviews/) Ease of use 4.5 Functionality 4.6 Value for money 4.3 Customer support 4.3 Price starts from Price starts from $5.42Per User, Per Month - Free version - Free trial Price starts from $6Per User, Per Month - Free version - Free trial Best for Best for Confluence is used by project managers, software developers, IT professionals, product managers, marketers, sales teams, HR departments, finance teams, and remote workers. Best for Microsoft 365 is used by families, students, home users, professionals, remote workers, content creators, and enterprise organizations. ## User reviews Pros & cons Hadi B. Product Coordinator > "In addition, Confluence has great collaboration features, such as inline comments, version history, and page permissions; therefore, teams can collaborate on content..." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7136866) Enguerran M. Fullstack web developer > "The page editor software becomes difficult to use when users try to create complex page designs that include multiple levels of table structures which leads to..." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7136596) AR Anitha R. Senior Technical Specialist > "I particularly appreciate the ability to create standardised page templates, as this helps maintain consistency across procedures, meeting notes and technical..." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7092906) RV Rakhi V. QA Lead > "Page management also becomes harder to maintain over time as spaces grow, and without strict team discipline around naming and organization, things can get messy and..." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7134416) Jiahao H. Deployment Strategist > "The collaborative editing features, version history, and commenting tools support real-time teamwork, while integrations with tools like Jira help keep documentation..." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7073220) Enguerran M. Fullstack web developer > "The search functionality operates with two main drawbacks because users must already know the exact page title to complete their searches." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7136596) Kregg G. Agile Team Lead > "Confluence offers excellent value for the money for product development, test, and release teams, and for clients/customers/end users requiring installation, user..." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7063165) VR Verified Reviewer Software Engineer > "There are some downsides, such as occasional performance hiccups and small usability issues when working with large amounts of content." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7135305) Denis M. Recruiter > "It’s an powerful tool for team collaboration, and once you start plugging in AI tools to create custom workflows, it gets even better. But I have to take off a star..." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7140518) Kiran R. Senior Product Consultant > "It is noticeable that sometimes, when we are updated a large document with more text, the online version becomes slow." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7080775) NP Neha P. Incident Manager > "In well-organized environments, it works exceptionally well, but in larger or poorly managed spaces, it can become cluttered and harder to navigate. Despite a few..." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7142868) KS Kaynan S. Senior Software Engineer > "The editor can feel a bit slow when working with large pages that contain many embedded elements." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7136936) VR Verified Reviewer Software Engineer > "You can easily preview documents like PDFs, Word files, and spreadsheets directly inside Confluence without needing to download them, which is convenient for quick..." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7135305) SM Sampad M. Software developer > "Editing complex documents is slow when they contain many diagrams and tables." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7055755) Saidi B. product designer > "It’s very useful for keeping everything in one place project notes, requirements, meeting summaries so the whole team can access and update information without..." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7126001) PV Prachi V. Frontend Developer > "Confluence can feel slow and cluttered, especially when working with large spaces or a lot of pages." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7122355) Gunther C. Software Engineer > "It meets the needs of nearly any document writing use case and if future upgrades continue to bring additional integrations with other services I think it would..." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7131409) LD Leo D. Embedded software test engineer > "Customer support is there, technically, but mostly you’ll find yourself Googling your own problems and landing on a forum post from 2016 with no answers." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7125994) NW Nolan W. Head of Sales > "It did make for an easy collaborative environment for our initial attempt at Onboarding Workflow, and allowed for an easy organization of materials, videos,..." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6811254) MA Mesut A. HR Analyst > "Exporting a complex page as a PDF results in messy formatting, so I have to fix it manually before sharing." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6830753) DU Dose U. IT Engineer > "Confluence allows me to centralize project info, meeting notes and decision logs, in a single connected workspace." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6860096) MH Michael H. Tech Coordinator > "The one problem I faced is when multiple people edit the same page and you get overwhelmed by notifications." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6825126) Rene M. Solution Architect > "As an IT manager, I appreciate its reliability, scalability, and comprehensive feature set that supports our off-shore hiring operations." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7067334) CH Carnell H. Owner > "Editor can be sluggish at times especially with many macros." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7100196) VR Verified Reviewer Software Engineer > "You can attach files directly to pages and keep everything connected to the relevant context, which makes collaboration easier." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7135305) FY Faye Y. Software Developer > "it's difficult to request permission for specific files or pages. If access hasn’t been granted upfront, there's no clear or quick way to request it." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6829749) VR Verified Reviewer Software Engineer > "From a value-for-money perspective, it’s quite solid if your team already uses the Atlassian ecosystem, since it reduces the need for multiple tools." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7135305) VR Verified Reviewer Software Engineer > "Finding specific information isn’t always as easy as it should be, and the search doesn’t always give the most relevant results." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7135305) KB Katie B. BA > "Confleunce is a great tool to store all information and documents on the one site , it is like a library for products /projects. " [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7146219) JJH J.J. H. Revenue Enablement > "The interface can feel clunky and outdated at times, and the search function often fails to pull up relevant content, which can be frustrating when working on large..." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6514528) KB Katie B. BA > "It also allows you to link to your Jira page which helps keep everything in the one place" [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7146219) AM Antoine M. Marketing advisor > "If governance is weak, spaces can become messy after some time." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7143139) Basel E. IT Operations Specialist > "It is a strong platform for internal documentation, file sharing, project collaboration, and knowledge management." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7143526) Parth S. QA Engineer > "Sometimes page formatting is difficult especially when you have diagrams which needs to be included in the middle of text" [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6829808) VR Verified Reviewer Software Engineer > "Customer support is generally helpful, and there’s also a strong documentation base and community forums where you can quickly find answers to common issues." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7135305) PS Paul S. Software Engineer > "Sometimes there are issues with complex search, which could be improved." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7075677) Eric T. Director, Digital Transformation > "The flexibility of workspaces allows for organizations to build a user-friendly network of documentation. " [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7083043) AE Ahmed E. Manager > "It became slower at the most active times editing a mass page with tables embedded took several seconds." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6857068) NO Norah O. Manager and Executive Administrative > "This software is fully equipped with features that help me sort bugs and issues, so that i can work on a stress-free environment." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6860551) GY Gerald Y. IT Consultant > "Some small stuff like editing can feel a bit clunky, and sometimes you’re not sure where something was saved, but nothing too frustrating." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6813871) Hameeda T. Technical Analyst > "Confluence makes team collaboration easy with clear page organisation , strong search and smooth integration with Jira." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7111497) VR Verified Reviewer Account Executive > "The biggest limitation tends to be how consistently teams keep information up to date." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7071066) RE Rizi E. Technical Specialist > "The ability to create structured pages and link related content keeps information organized." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7055715) TK Tamara K. QA Software Analyst > "Search indexing can lag, making it harder to find newly added content immediately." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6839184) LD Leo D. Embedded software test engineer > "For storing knowledge, collaborating on documentation, and keeping long-term records, it’s extremely useful." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7125994) KB Katie B. BA > "Cons of confluence are , I have found it quite a learning curve and quite hard to work out how to update confluence." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7146219) Hadi B. Product Coordinator > "Its page editor is very easy to use, and it’s very simple to create structured knowledge bases due to its ability to embed Jira issues, diagrams, tables, and..." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7136866) AD Annie D. HR Assistant > "The functionality is quite limited in terms of creating content and its not very instinctive to use e.g. takes forever to work out where to add a column to a table." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6494929) Basel E. IT Operations Specialist > "I like that pages can be organized into spaces, linked together, searched easily, and updated collaboratively." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7143526) Gunther C. Software Engineer > "Confluence has historically not had the greatest search functionality in my experience." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7131409) RV Rakhi V. QA Lead > "Confluence is a solid documentation and knowledge management tool that works best when the team is disciplined about how they use it." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7134416) SJ Sam J. Office Administrator > "The only thing I will say is that since this software is not as big as other major websites and information sources, it can have a lack of information, as well as..." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6551762) PS Paul S. Software Engineer > "Confluence works great for collaboration and as a knowledge base for development work. Once you understand how it operates, it becomes a powerful and efficient tool." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7075677) JJ Jobin J. Senior Platform Engineer > "The interface can feel a bit complex at first." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7064175) SV Shameek V. Product Lead > "I appreciate how it integrates seamlessly with Jira, making it easier to keep requirements, timelines, and updates in one place. While it’s a powerful tool, I’ve..." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6768304) UC Urgan C. Associate > "However, its search functionality can be hit-or-miss, and finding specific content can be cumbersome in larger spac" [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6524068) AQ Antoine Q. Project Manager Testing > "This is a really powerful tool for taking notes, sharing datas, creating whiteboards, having box of ideas, create WBS, tracking your actions etc." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6684551) AM Alex M. Sales Operations Manager > "The search function is poor, there is no AI to help guide your choices and people find it hard to navigate and understand where to find the content." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6712705) HK Heather K. Technical Learning Partner > "We use it like an intranet to house policies, updates, documents and calendars in one central spot and it has worked really well in helping employees find the..." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6553094) VK Vatsal K. Software Engineer Intern > "The editor in Confluence has a lot of formatting issues and limited designing elements and is very restricting at times." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6786732) Ginger S. Program Administrator TA > "Overall, I liked the way Confluence made it easy to see the work of and collaborate with teammates and keep updated records even across employee turnover." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7112494) CH Carnell H. Owner > "However, pricing is a bit much for large scale teams." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7100196) NP Neha P. Incident Manager > "It makes documenting processes, sharing knowledge, and collaborating with team members very seamless." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7142868) VR Verified Reviewer VP, Community and Learning > "The search functionality can also leave some things to be desired, as many times it takes 4-5 searches to finally find what you're looking for." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6310595) VR Verified Reviewer Software Engineer > "In general, it still provides good value and works well as a documentation hub, especially for teams already using other Atlassian tools." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7135305) VR Verified Reviewer Content writer > "There are some limitations when setting page permissions. If you are familiar with server permissions, Confluence is not as flexible and easy." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6529070) VR Verified Reviewer VP, Community and Learning > "Confluence has been instrumental for our team as a central repository for our documentation, streamlining our workflow considerably by keeping everything from..." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6310595) VN Vignesh N. Executive Architect > "Sometimes in confluence page expiration and trying to create child pages and linking them to parent confluence page is not much friendly ." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6658238) PV Prachi V. Frontend Developer > "It’s a reliable tool for creating, managing, and sharing documentation within a team." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7122355) PS Preeti S. Software Engineer > "The thing that I like the least about confluence is that some of the essential features are missing in the free version." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6845845) VK Vatsal K. Software Engineer Intern > "The best part about confluence is that you can arrange and very properly organize documentation for your software making it easy for developers and users both to..." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6786732) TK Tamara K. QA Software Analyst > "Mobile version is limited and can be slow or clunky." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6839184) MF Mark F. Content Designer > "Confluence made the recording of our UX delivery from Discovery to Beta really easy, so that people joining the project, stakeholders or future teams working on the..." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6571821) LH Lucien H. VP of GTM > "The ability to edit isn't as easy as ClickUp or Notion and that can get frustrating when you're trying to make changes quickly." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6298883) GA Gabriel A. IT Admin > "Confluence in my opinion, is a very good tool to keep me organized and being able to make documentation on the spot." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7114947) AL Adele L. Print Design > "The interface is too cluttered and hard to navigate in the beginning." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6819268) JV Jesus V. Server Administrator > "Me and my co-worker can work at the same time in Confluence because the refresh time for the info is very fast, we can work in different tabs and all info are saved..." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6555007) JV Jesus V. Server Administrator > "Sometimes the menus are difficult to navigate if the project in confluence is not configured correctly." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6555007) Saidi B. product designer > "Overall, it simplifies knowledge sharing and helps teams stay aligned without wasting time searching for information." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7126001) VR Verified Reviewer SWE > "Additionally, issues with managing permissions and integrating with existing business processes can be a source of frustration." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6789928) [View Reviews](https://www.capterra.com/p/136446/Confluence/reviews/) VR Verified Reviewer Lead Project Manager > "It has every tool you need for data processing, spreadsheet and document management, cloud storage, PowerPoint for presentations, email & team communication, video conferencing, antivirus..." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7116236) JD Joshua D. IT Support Engineer > "For larger busineses, subscription costs can get quite expensive and not many options for alternatives means businesses are often stuck with using O365 and prone to many poor decisions,..." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7048554) Sven S. Director > "I especially value the seamless integration between Word, Excel, PowerPoint, Outlook, Teams, and OneDrive, because it allows me to move between tasks without interruption." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7133323) JN Jon N. Technology Director > "Some setup can be unnecessarily complex particularly around some important services like security, device management etc but I guess it has to cover a wide range of businesses that are..." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7048280) VR Verified Reviewer Software Developer > "Microsoft 365 office suite integrates well into the SharePoint platform as opening modifying files such as documents, sheets and power bi files are easily done and update real-time." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7113002) EM Edward M. General Manager > "Some of the web and mobile functionality of the key Microsoft applications such as Word and Excel, do not offer as much of the robust formatting capabilities as their desktop installed..." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___6810233) Troy C. Owner > "I can easily generate links with specific permissions (view-only, edit access, or password protection) for both internal colleagues and external clients, ensuring data stays safe while..." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7077118) CB Christine B. Marketing Manager > "There can also be some overlap between tools (like Teams, SharePoint, and OneDrive), which can make it unclear where files should live or how to best organize collaboration." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7138705) VR Verified Reviewer Owner > "Using Outlook for managing emails, Word for writing proposals, and Excel for tracking expenses allows me to keep everything organized within one ecosystem." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7133060) VR Verified Reviewer Leasing Consultant > "What I like least about Microsoft 365 is how limited the access can be, especially because it's a paid software so it tends to get very pricey and sometimes formats converted to other..." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7102255) Troy C. Owner > "It automatically converts legacy files (like old .doc formats) to modern standards and allows for easy export to PDF and other formats directly within the apps, saving me from using..." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7077118) FM Flavio M. Senior QA Analyst > "Also variations between desktop, web and Mac can sometimes be a a pain in terms of how to find where the features are if you are used to have it in one Operational System most of the time." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7110667) CQ Connor Q. IT Team Lead > "bringing together the traditional MS Office suite with newer inclusions of Teams, Onedrive and related services allows document work, emails, IM chats and meetings to all sit comfortably..." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7133046) TW Tabatha W. Nurse Supervisor > "It can also be frustrating when there are syncing issues or slight delays with cloud-based files, particularly in Teams or OneDrive." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7136333) MW Melinda W. Owner > "Its all-in-one productivity suite and seamless collaboration—tools like Word, Excel, Outlook, and Teams work together smoothly, making it easy to create, share, and collaborate in real..." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7142134) Lauren F. Legal Secretary > "Ie, when I use LEAP and load a word or excel document, this can be the main reason that my computer crashes." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7117283) AG Adrian G. Building Operator > "It provides a reliable and structured environment where communication, document management, and data analysis all work together seamlessly." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7124076) VR Verified Reviewer Lead Project Manager > "The downside is that if you only use a fraction of the features or tools, it becomes unnecessarily expensive, and you might be better off purchasing each product separately." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7116236) MD Maggie D. Office Manager > "Outlook, Teams, and SharePoint all work together smoothly, so scheduling interviews, storing documents, and communicating with the team is easy." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7052733) Sven S. Director > "One drawback is that Microsoft 365 can feel a little complex at first, especially for users who only need basic office functions." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7133323) Troy C. Owner > "The subscription model offers excellent ROI by bundling industry-standard apps (Word, Excel, PowerPoint) with robust cloud services." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7077118) NC Nick C. Videographer > "Sometimes there are connection issues that prevent me from using basic apps like Microsoft Word which can be frustrating." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7044210) VR Verified Reviewer Territory Account Executive > "Ms 365 has made our team more productive and efficient since we can all utilise the apps we need on our day to day basis in one platform." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7043702) MH Moss H. Graphic Designer > "I use Powerpoint the most, so losing access to some of its features is the main downside to the cloud software format." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7087920) CG Carly G. Curriculum Designer and Trainer > "Its free accounts or trial is very limited to show what M365 can do. But with a paid account, document management, file sharing, and just all the tools and applications available are..." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7050996) Fernando S. IT Support, CRM architect > "Outlook is a good example of what Microsoft needs to do (create a new Outlook from scratch), but using the wrong way (removing useful features)." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7105265) JN Jon N. Technology Director > "It has an excellent suite of products that covers the majority of business needs all bundled into one price that is difficult to be for the amount of tools you get included." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7048280) KM Kaitlin M. Freelance Content Strategist > "Microsoft 365 subscriptions charge for the same service that was available with Google Docs for free, which means not a lot of my clients and colleagues use Microsoft 365, making using it..." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___6603623) ST Shayne T. Co owner > "Being able to open a document on your laptop, make a few edits on your phone, and see your teammate’s changes appear instantly feels effortless." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7120685) DN David N. IT Operations Manager > "Admin portal (m365 and Intune portal) can be slow and sometimes the blades either don't open or open up blank." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7128000) Troy C. Owner > "It eliminates the need for expensive on-premises hardware and ensures I always have access to the latest feature updates without extra upgrade costs." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7077118) DN David N. IT Operations Manager > "There are way too many "admin portals" to manage everything within the M365 organization." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7128000) VR Verified Reviewer Project and IT Manager > "I appreciate all the efforts Microsoft put into connecting tools with each other, and the way SharePoint serves as an overarching platform for file share and documentation." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7065840) Sven S. Director > "The subscription model also means ongoing costs, which may be a concern for smaller businesses or individual users." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7133323) EM Edward M. General Manager > "The integrated nature of this software, online accessbility, and user functionality in being able to quickly and easily share documents, spreadsheets and presentations is top notch." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___6810233) AC Andrew C. Inspection and Training Manager > "My only concern with this package is the ongoing cost, where most basic functions are available you have to some times pay a premium to access wider functions." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___6851495) RE Rizi E. Technical Specialist > "Its cloud-first approach and integration across tools make it ideal for modern work environments, though administrative complexity and cost can be challenging." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7055719) LM Lauren M. Treatment coordinator > "Additionally, occasional syncing delays or integration hiccups—especially between desktop and cloud versions—can disrupt workflow if not managed carefully." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___6827071) OT Oualid T. Agent Commercial > "I have found Excel and Word within Microsoft 365 to be working smoothly across many locations and permissions control in SharePoint helps me sleep when managing sensitive documents..." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___6815735) Nicholas D. Project Manager > "I don't love the browser-based version, as I prefer Desktop applications, as I find they are more feature rich." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7106304) VR Verified Reviewer Project and IT Manager > "I am happy with what M365 offers and I am looking forward to seeing Copilot’s integration with M365 apps growing, but would like to see some long-term bugs being fixed and to provide..." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7065840) SS Sandeep S. Principal > "Sometimes I have turnover in my company and I have to delete and start employee email accounts. " [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7130129) CB Christine B. Marketing Manager > "The platform keeps communication organized while maintaining a consistent, user-friendly experience across all tools, which makes day-to-day work more efficient." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7138705) CY Chun Y. Office Manager > "Frequent updates sometimes change layouts or behaviour, interrupting workflows." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7084730) SB Scott B. Network Engineer > "Great product for email hosting, document storge and sharing, Teams chatting, word processing, all Microsoft products" [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___6813144) MF Michal F. Financial Advisor > "If reference sheets are connected in several files and the main file is renamed or moved, the links can be broken." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___6830665) ZN Zalman N. Operations Manager at MCA Track and GoACH > "The seamless integration between Outlook, Teams, SharePoint, and Excel makes internal communication and document sharing straightforward." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7057171) OB Oluwatobi B. Graduate Teaching Assistant > "I do not like the occasional glitches and bugs and the lag in performance sometimes. But for the most part, it is efficient." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7095882) VR Verified Reviewer Territory Account Executive > "This is a perfect platform and it can be used by any team in any organisation since it fits perfectly with almost every use case, with a few exceptions, but it’s a perfect tool for most..." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7043702) JR Janessa R. Product Marketing Manger > "Copilot downloadable desktop application is glitchy, constantly needs to be refreshed or forces the PC to be rebooted." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___6842688) AC Angel C. QC > "Not only that it provides excellent for communication and collaboration ideal for remote work, vendor communication and inspection follow ups." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7114864) CC Connor C. Data Analyst > "If you need to get into an account that is locked, they make it almost impossible to do so." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7113703) DS Danielle S. Owner > "On the positive side, it stands out for its seamless integration of tools which are all accessible across devices through the cloud." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7122537) VR Verified Reviewer Teaching Assistant > "It's also hard to find where keyboard shortcuts are, and I often need to search for it." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7056603) JS Juan S. Senior Consultant > "Email management is forward-looking, document workflows are automated, and file sharing through OneDrive and SharePoint keeps everyone in line." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___6877116) CM Corey M. Senior Systems Engineer > "Mixed, while we use the office suite with frequency it also seems each year they make things worse especially with regards to the user interface, it gets more complicated and obfuscated..." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7020753) AS Abhi S. Dispatcher > "Overall, its a good tool for a person to be updated all the time with recent happenings in office and provide social networking tools to enhance communication." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7126673) NA Nasywa A. Student > "The main drawback I’ve experienced is the subscription cost, which can be a burden for students if they don’t have access through their university." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___6842912) AT Anna T. Credentialing Specialist > "I like the multiple programs it offers like Notes and Teams, to make sure we’re all in the same page and we can make sure everyone has the same information" [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___6843717) PW Pamela W. Community Programs Specialist > "It updates the view and it can be confusing for me to navigate as I don't understand what all the options are or where the functions are of what I need." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___6861334) YK Yurii K. Technical Support Specialist > "The biggest pro for me is ease of use - if you are a regular user that uses a Windows Home version or if you are an enterprise company with thousands of users, MS 365 is the best choice..." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7123242) CR Catriona R. Managing Director > "The UIX is pretty pitiful and they are constantly changing the names of features which can be confusing. As I know someone who works at microsoft, I think this is likely a silo effect of..." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7030558) TW Taylor W. Human Resource Coordinator > "It is a very versatile platform as it integrates multiple applications to complete a wide array of tasks." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7117408) VO Vincent O. Owner > "I dislike the fact that it has morphed into a yearly subscription when ther are no significant improvements each year." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7055477) Samantha E. Agent > "The ability to integrate ezlynx and teams with all the access of 365 has made work easier and sharing and communication more streamlined" [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7037392) Michael O. Actor > "It doesn't play well with others - difficult to import info from non-Microsoft products." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7067956) CC Connor C. Data Analyst > "I like most products of Microsoft office, they give you good value for your money, but only if you dive deep to utilize all functions that come with the service." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7113703) VR Verified Reviewer VP of Finance and Operations > "We switched to get away from managing individual Microsoft licenses, which had become a real headache." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7112149) OR Oliver R. Senior Designer > "Overall it’s an essential part of my day to day, with clients sharing word documents with content or PowerPoint presentations etc." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7076800) YK Yurii K. Technical Support Specialist > "Microsoft is a bit shady about MS 365 right now trying to include Copilot for a higher price." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7123242) DS Danielle S. Owner > "The user-friendly interface, along with advanced capabilities, making it a versatile option for both personal and professional use." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7122537) JC Joseph C. Operations Manager > "Have had multiple instnaces of doces reverting to earlier versions so we just lose files. If we could autosave to our own network drive I assume this would not happen because it does not..." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___6678751) Sven S. Director > "Microsoft 365 offers an excellent combination of familiar applications, strong collaboration features, and reliable cloud access." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7133323) VR Verified Reviewer HR Assistant > "Syncing and live collaboration require an internet connection which can make it hard when you are on the go." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___6873301) VR Verified Reviewer executive > "I love Microsoft 365’s seamless integration, cloud access, real-time collaboration, and advanced security, which boosts productivity and flexibility across all devices and platforms." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___6752724) JM Jasmine M. Operations Analyst > "I dont like that in order to add a calendar invite, I have to open the invite as an email and then save it to add it to my calendar." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___6413859) PS Pereira S. Informatics Engineer > "Microsoft 365 has impressive security and backup features that eliminates the risk of losing documents, enable us to share files securely , detect breaches and prevent unauthorized access..." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___6471949) MS Morgan S. PTA > "The removal of Publisher, the document formatting in Word (or lack thereof), the frequent inefficient updates, Microsoft Teams, the cost." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___6493613) SJ Sheryl J. Field Estimator > "My most utilized tool is Excel, keeping all my data organized & calculated to generate accurate projections / charts to share with my colleagues." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___6667901) MW Melinda W. Owner > "The biggest downside is the cost and subscription model—it can get expensive over time." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7142134) [View Reviews](https://www.capterra.com/p/227157/Microsoft-365/reviews/) ## User interface [Confluence](https://www.capterra.com/p/136446/Confluence/) 4.48 (3,679) [Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/) 4.65 (14,071) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit Access Controls/Permissions 207 Important Access Expiration Management 150 Important Activity Dashboard 120 Important Confluence Top features 30/47 - Access Controls/Permissions - Access Expiration Management - Activity Dashboard - Activity Tracking - AI Copilot - Alerts/Notifications - Annotations - API - Approval Process Control - Archiving & Retention - Audit Trail - Collaboration Tools - Commenting/Notes - Compliance Tracking - Content Management - Customizable Branding - Customizable Templates - Data Import/Export - Document Automation - Document Capture - Document Classification - Document Editing - Document Generation - Document Review - Document Storage - Drag & Drop - Electronic Signature - Email Management - File Conversion - File Recovery - File Sharing - Forms Management - Full Text Search - Generative AI - Metadata Extraction - Mobile Access - Offline Access - Optical Character Recognition - Reporting & Statistics - Search/Filter - Secure Data Storage - SSL Security - Tagging - Task Management - Third-Party Integrations - Version Control - Workflow Management [See all features](https://www.capterra.com/p/136446/Confluence/#features) Microsoft 365 24/47 - Access Controls/Permissions - Access Expiration Management - Activity Dashboard - Activity Tracking - AI Copilot - Alerts/Notifications - Annotations - API - Approval Process Control - Archiving & Retention - Audit Trail - Collaboration Tools - Commenting/Notes - Compliance Tracking - Content Management - Customizable Branding - Customizable Templates - Data Import/Export - Document Automation - Document Capture - Document Classification - Document Editing - Document Generation - Document Review - Document Storage - Drag & Drop - Electronic Signature - Email Management - File Conversion - File Recovery - File Sharing - Forms Management - Full Text Search - Generative AI - Metadata Extraction - Mobile Access - Offline Access - Optical Character Recognition - Reporting & Statistics - Search/Filter - Secure Data Storage - SSL Security - Tagging - Task Management - Third-Party Integrations - Version Control - Workflow Management [See all features](https://www.capterra.com/p/227157/Microsoft-365/#features) ### Recognition Confluence is recognized as a top-rated tool in 4 Capterra Shortlist reports Microsoft 365 is recognized as a top-rated tool in 1 Capterra Shortlist reports ### Deployment & support Confluence Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Microsoft 365 Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Confluence - By Atlassian - Located in United States - Founded in 2013 Microsoft 365 - By Microsoft - Located in United States - Founded in 1975 ## Popular Comparisons [Confluence](https://www.capterra.com/p/136446/Confluence/)[4.48 (3,679)](https://www.capterra.com/p/136446/Confluence/reviews/) vs [Google Drive](https://www.capterra.com/p/161425/Drive/)[4.77 (28,480)](https://www.capterra.com/p/161425/Drive/reviews/) $5.42/month Price $7/month 4.4 Features 4.6 4.3 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/136446-161425/Confluence-vs-Drive) [Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[4.65 (14,071)](https://www.capterra.com/p/227157/Microsoft-365/reviews/) vs [Google Docs](https://www.capterra.com/p/160756/Google-Docs/)[4.72 (28,916)](https://www.capterra.com/p/160756/Google-Docs/reviews/) $6/month Price $6/month 4.6 Features 4.5 4.5 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/160756-227157/Google-Docs-vs-Microsoft-365) [Confluence](https://www.capterra.com/p/136446/Confluence/)[4.48 (3,679)](https://www.capterra.com/p/136446/Confluence/reviews/) vs [Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[4.70 (17,549)](https://www.capterra.com/p/247901/Google-Workspace/reviews/) $5.42/month Price $7/month 4.4 Features 4.6 4.3 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/136446-247901/Confluence-vs-Google-Workspace) [Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[4.65 (14,071)](https://www.capterra.com/p/227157/Microsoft-365/reviews/) vs [Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[4.70 (17,549)](https://www.capterra.com/p/247901/Google-Workspace/reviews/) $6/month Price $7/month 4.6 Features 4.6 4.5 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/227157-247901/Microsoft-365-vs-Google-Workspace) [Confluence](https://www.capterra.com/p/136446/Confluence/)[4.48 (3,679)](https://www.capterra.com/p/136446/Confluence/reviews/) vs [OneDrive](https://www.capterra.com/p/161304/OneDrive/)[4.48 (12,686)](https://www.capterra.com/p/161304/OneDrive/reviews/) $5.42/month Price $1.99/month 4.4 Features 4.4 4.3 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/136446-161304/Confluence-vs-OneDrive) [Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[4.65 (14,071)](https://www.capterra.com/p/227157/Microsoft-365/reviews/) vs [Google Drive](https://www.capterra.com/p/161425/Drive/)[4.77 (28,480)](https://www.capterra.com/p/161425/Drive/reviews/) $6/month Price $7/month 4.6 Features 4.6 4.5 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/161425-227157/Drive-vs-Microsoft-365) [Confluence](https://www.capterra.com/p/136446/Confluence/)[4.48 (3,679)](https://www.capterra.com/p/136446/Confluence/reviews/) vs [monday.com](https://www.capterra.com/p/147657/monday-com/)[4.57 (6,028)](https://www.capterra.com/p/147657/monday-com/reviews/) $5.42/month Price $9/month 4.4 Features 4.5 4.3 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/136446-147657/Confluence-vs-monday-com) [Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[4.65 (14,071)](https://www.capterra.com/p/227157/Microsoft-365/reviews/) vs [OneDrive](https://www.capterra.com/p/161304/OneDrive/)[4.48 (12,686)](https://www.capterra.com/p/161304/OneDrive/reviews/) $6/month Price $1.99/month 4.6 Features 4.4 4.5 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/161304-227157/OneDrive-vs-Microsoft-365) [Confluence](https://www.capterra.com/p/136446/Confluence/)[4.48 (3,679)](https://www.capterra.com/p/136446/Confluence/reviews/) vs [Microsoft SharePoint](https://www.capterra.com/p/1167/SharePoint/)[4.35 (5,430)](https://www.capterra.com/p/1167/SharePoint/reviews/) $5.42/month Price $5/month 4.4 Features 4.3 4.3 Ease of Use 4.1 [View full comparison](https://www.capterra.com/compare/1167-136446/SharePoint-vs-Confluence) [Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[4.65 (14,071)](https://www.capterra.com/p/227157/Microsoft-365/reviews/) vs [Microsoft SharePoint](https://www.capterra.com/p/1167/SharePoint/)[4.35 (5,430)](https://www.capterra.com/p/1167/SharePoint/reviews/) $6/month Price $5/month 4.6 Features 4.3 4.5 Ease of Use 4.1 [View full comparison](https://www.capterra.com/compare/1167-227157/SharePoint-vs-Microsoft-365) [Confluence](https://www.capterra.com/p/136446/Confluence/)[4.48 (3,679)](https://www.capterra.com/p/136446/Confluence/reviews/) vs [Wrike](https://www.capterra.com/p/76113/Wrike/)[4.37 (2,984)](https://www.capterra.com/p/76113/Wrike/reviews/) $5.42/month Price $10/month 4.4 Features 4.3 4.3 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/76113-136446/Wrike-vs-Confluence) [Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[4.65 (14,071)](https://www.capterra.com/p/227157/Microsoft-365/reviews/) vs [Dropbox Business](https://www.capterra.com/p/143068/Dropbox-Business/)[4.53 (21,687)](https://www.capterra.com/p/143068/Dropbox-Business/reviews/) $6/month Price $11.99/month 4.6 Features 4.4 4.5 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/143068-227157/Dropbox-Business-vs-Microsoft-365)