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Confluence vs ONLYOFFICE Docs: Which is a better fit?

Updated on December 13th, 2024
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Summary
Key features rated by users
Features selected based on 30,939 reviews from Document Management users.
% Fit
Missing features
Feature ratings
Secure Data Storage
NA
Document Storage
4.5
Mobile Access
4.0
File Sharing
4.4
Email Management
3.9
% Fit
Missing features
Not enough reviews
Feature ratings
Secure Data Storage
3.6
Document Storage
NA
Mobile Access
NA
File Sharing
4.4
Email Management
NA
User satisfaction
4.5
User reviews3,524
Ease of use
4.2
Functionality
4.4
Value for money
4.3
Customer support
4.3
4.5
User reviews105
Ease of use
4.4
Functionality
4.4
Value for money
4.4
Customer support
4.3
Price starts from
/user
Monthly subscription
Free version
Free trial
Not provided by vendor
Free version
Free trial
Best for

Today all kinds of functional departments of any size use Confluence, from technical teams and project management groups, to marketing, HR, legal, and finance. All teams get work done with Confluence.

- Users of file-sharing, content management, and e-learning systems; - Developers of web applications; - SMBs and enterprises.

User reviews
pros & cons
1 / 4
View Reviews
1 / 4
View Reviews
Video reviews
Casandra M
Administrative support specialist
4.0

Casandra M. : My name is Casandra. I am an administrative support manager working for a relatively small company. I think we have less than 20 employees. And the Confluence app, I would say, probably a four out of five rating. Before Confluence, I pretty much was just texting back and forth to the owner of the company. That's who I work directly under. And she's the clinical director, she's the administrative director, she's just pretty much the entire head of the company. And it was texting and emailing back and forth, and the emails and the texts would get lost amongst each other. And it was just very complicated to have to go through and refer back to find emails and refer back to text messages that were sent weeks and months prior to really try to keep track. We tried an Excel sheet, we tried writing things down, and somewhere along the line things would just get convoluted or complicated because she would try to edit things on the spreadsheet, there would be a complication with me being able to share the spreadsheet, or the editing permissions would change for some reason. And so, with the Confluence app, we both had direct access to the app and it was just us two. There was no, she was locked out of it or she couldn't gain access or we needed to get a new password for it. It was just she always had direct access and I always had direct access, and she could edit things, change things right from there without complications. And then I would see those changes and I would be able to check things off as I go. So it was really easy to keep track of and it made our communication and process much more streamlined and much easier to accomplish. We chose Confluence, just kind of winging it and hoping. We were shooting in the dark and just grabbing different apps we researched on Google, apps that could help us. And that was one of the ones that popped up, and it was really just a "let's try it and see what happens." And it ended up working out really well. It was relatively easy. It was slightly confusing at first, but it was very quickly much easier to understand. Just initially, I think, onboarding with any sort of app or new technology is going to be slightly confusing, but it was definitely less confusing than the majority, I would say, than everything else that we've used. And it was easy to get into it. I don't know. It was complicating initially, but not overly complicating. It's just as confusing as any new product would be. But as soon as we got the flow of it, it was fine. I would personally say that it doesn't cost anything and, again, it's not that challenging to figure out. And for me, it streamlined the process, and for the company, it streamlined our processes. So it's not going to hurt anything to try it. And if it doesn't work, it doesn't work. And if it does, great. You're not any worse off if it does or doesn't work. So.

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Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

Logo Img
--%
Logo Img
--%
Access Controls/Permissions
207
Important
Access Expiration Management
388
Important

Confluence

Top Features
29/45
  • Access Expiration Management
  • Annotations
  • Approval Process Control
  • Compliance Tracking
  • Data Import/Export
  • Document Automation
  • Document Editing
  • Electronic Signature
  • File Conversion
  • File Recovery
  • Forms Management
  • Metadata Extraction
  • Offline Access
  • Optical Character Recognition
  • Secure Data Storage
  • SSL Security
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • API
  • Archiving & Retention
  • Audit Trail
  • Collaboration Tools
  • Commenting/Notes
  • Content Management
  • Customizable Branding
  • Customizable Templates
  • Document Capture
  • Document Classification
  • Document Generation
  • Document Review
  • Document Storage
  • Drag & Drop
  • Email Management
  • File Sharing
  • Full Text Search
  • Mobile Access
  • Reporting & Statistics
  • Search/Filter
  • Tagging
  • Task Management
  • Third-Party Integrations
  • Version Control
  • Workflow Management
See All features
Hide Document Management Software Features -

ONLYOFFICE Docs

25/45
Show Document Management Software Features +
Confluence
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
ONLYOFFICE Docs
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Confluence
  • By Atlassian
  • Located in United States
  • Founded in 2013
ONLYOFFICE Docs
  • By Ascensio System
  • Located in Latvia
  • Founded in 2009
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