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Confluence vs Google Workspace: Which is a better fit?

Updated on January 23rd, 2025
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What's your intended use case?
Summary
Key features rated by users
Features selected based on 31,895 reviews from Document Management users.
% Fit
Missing features
Feature ratings
Secure Data Storage
NA
Document Storage
4.5
Mobile Access
4.0
File Sharing
4.4
Email Management
3.9
% Fit
High performer
Feature ratings
Secure Data Storage
4.7
Document Storage
4.7
Mobile Access
4.6
File Sharing
4.7
Email Management
4.7
User satisfaction
4.5
User reviews3,550
Ease of use
4.2
Functionality
4.4
Value for money
4.3
Customer support
4.3
4.7
User reviews17,001
Ease of use
4.6
Functionality
4.6
Value for money
4.6
Customer support
4.3
Price starts from
/user
Monthly subscription
Free version
Free trial
/user
Monthly subscription
Free version
Free trial
Best for

Today all kinds of functional departments of any size use Confluence, from technical teams and project management groups, to marketing, HR, legal, and finance. All teams get work done with Confluence.

Google Workspace brings email, chat, files, meetings and your favorite apps into a people-first experience powered by Google AI so that you can safely connect, create and collaborate.

User reviews
pros & cons
1 / 4
View Reviews
1 / 4
View Reviews
Video reviews
Casandra M
Administrative support specialist
4.0

Casandra M. : My name is Casandra. I am an administrative support manager working for a relatively small company. I think we have less than 20 employees. And the Confluence app, I would say, probably a four out of five rating. Before Confluence, I pretty much was just texting back and forth to the owner of the company. That's who I work directly under. And she's the clinical director, she's the administrative director, she's just pretty much the entire head of the company. And it was texting and emailing back and forth, and the emails and the texts would get lost amongst each other. And it was just very complicated to have to go through and refer back to find emails and refer back to text messages that were sent weeks and months prior to really try to keep track. We tried an Excel sheet, we tried writing things down, and somewhere along the line things would just get convoluted or complicated because she would try to edit things on the spreadsheet, there would be a complication with me being able to share the spreadsheet, or the editing permissions would change for some reason. And so, with the Confluence app, we both had direct access to the app and it was just us two. There was no, she was locked out of it or she couldn't gain access or we needed to get a new password for it. It was just she always had direct access and I always had direct access, and she could edit things, change things right from there without complications. And then I would see those changes and I would be able to check things off as I go. So it was really easy to keep track of and it made our communication and process much more streamlined and much easier to accomplish. We chose Confluence, just kind of winging it and hoping. We were shooting in the dark and just grabbing different apps we researched on Google, apps that could help us. And that was one of the ones that popped up, and it was really just a "let's try it and see what happens." And it ended up working out really well. It was relatively easy. It was slightly confusing at first, but it was very quickly much easier to understand. Just initially, I think, onboarding with any sort of app or new technology is going to be slightly confusing, but it was definitely less confusing than the majority, I would say, than everything else that we've used. And it was easy to get into it. I don't know. It was complicating initially, but not overly complicating. It's just as confusing as any new product would be. But as soon as we got the flow of it, it was fine. I would personally say that it doesn't cost anything and, again, it's not that challenging to figure out. And for me, it streamlined the process, and for the company, it streamlined our processes. So it's not going to hurt anything to try it. And if it doesn't work, it doesn't work. And if it does, great. You're not any worse off if it does or doesn't work. So.

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Eugene L
President
5.0

Eugene L.: Hi, my name's Eugene. I am the owner of a commercial real estate company. We have about five people within our company. And I give Google Workspace five out of five. I used Microsoft Teams before, and where Microsoft Teams and Google Workspace have similar functionality, I just found Google Workspace to be more user-friendly across all my employees in different departments. I chose Google Workspace for my businesses because of how user-friendly it is and how cost-effective it is. Onboarding Google Workspace was actually pretty easy. I started with the email functionality, our main form of communication with both clients and tenants alike with our commercial real estate business. And then, as we worked through that system, we started using the drive. We started using cloud functionality, Google Workspace Docs, spreadsheets, etc. For those of you looking to integrate Google Workspace into your business, I highly recommend making sure that you're aware of how to integrate your website with Google Business and how that works to improve your business, as well as get reviews, etc.

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User interface
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1 Video
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1 Video
136446
5 screenshots
247901
5 screenshots
Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

Logo Img
--%
Logo Img
--%
Access Controls/Permissions
207
Important
Access Expiration Management
388
Important

Confluence

29/45
  • Access Expiration Management
  • Annotations
  • Approval Process Control
  • Compliance Tracking
  • Data Import/Export
  • Document Automation
  • Document Editing
  • Electronic Signature
  • File Conversion
  • File Recovery
  • Forms Management
  • Metadata Extraction
  • Offline Access
  • Optical Character Recognition
  • Secure Data Storage
  • SSL Security
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • API
  • Archiving & Retention
  • Audit Trail
  • Collaboration Tools
  • Commenting/Notes
  • Content Management
  • Customizable Branding
  • Customizable Templates
  • Document Capture
  • Document Classification
  • Document Generation
  • Document Review
  • Document Storage
  • Drag & Drop
  • Email Management
  • File Sharing
  • Full Text Search
  • Mobile Access
  • Reporting & Statistics
  • Search/Filter
  • Tagging
  • Task Management
  • Third-Party Integrations
  • Version Control
  • Workflow Management
See All features
Hide Document Management Software Features -

Google Workspace

Top Features
34/45
Show Document Management Software Features +
Confluence
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Google Workspace
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Confluence
  • By Atlassian
  • Located in United States
  • Founded in 2013
Google Workspace
  • By Google
  • Located in United States
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