# Confluence vs Google Workspace: Features and Cost Comparison 2026 | Capterra

> Confluence vs Google Workspace: Which document management tool is right for you? Dive into our detailed comparison of their features, costs, and user experience to make your decision.

Source: https://www.capterra.com/compare/136446-247901/Confluence-vs-Google-Workspace

---

# Confluence vs Google Workspace Features and Cost Comparison

Last updated April 27th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

ConfluenceGoogle Workspace2/4 selected

[Confluence](https://www.capterra.com/p/136446/Confluence/)[4.5 (3679)](https://www.capterra.com/p/136446/Confluence/reviews/)

[Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[4.7 (17549)](https://www.capterra.com/p/247901/Google-Workspace/reviews/)

[## Confluence](https://www.capterra.com/p/136446/Confluence/)[4.5 (3679)](https://www.capterra.com/p/136446/Confluence/reviews/)

[## Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[4.7 (17549)](https://www.capterra.com/p/247901/Google-Workspace/reviews/)

Starting Price

$5.42/month

Starting Price

$5.42/month

Value-for-Money

4.3

Functionality

4.4

Ease of Use

4.3

Customer Service

4.3

Starting Price

$7.00/month

Starting Price

$7.00/month

Value-for-Money

4.6

Functionality

4.6

Ease of Use

4.6

Customer Service

4.3

Reviews Sentiment

Based on [3,679 reviews](https://www.capterra.com/p/136446/Confluence/reviews/)

Positive

3,399

Neutral

245

Negative

35

Positive

3,399

Neutral

245

Negative

35

Reviews Sentiment

Based on [17,549 reviews](https://www.capterra.com/p/247901/Google-Workspace/reviews/)

Positive

16,822

Neutral

562

Negative

165

Positive

16,822

Neutral

562

Negative

165

Best for (according to reviews)

-   **Business size**: Small businesses account for 1,583 reviews, representing 43% of feedback, indicating strong adoption among smaller organizations.
-   **Industry**: Computer software, IT services, and financial services together contribute 48% of reviews, highlighting significant use in technology-driven sectors.
-   **Use cases**: Document management (55%), knowledge management (42%), and knowledge base (34%) are key applications, focusing on information organization and sharing.

Best for (according to reviews)

-   **Business size**: Small businesses account for 66% of reviews (11,504), demonstrating broad uptake among this segment compared to enterprises and midsize organizations.
-   **Industry**: Information technology, marketing, and computer software together represent 24% of reviews, indicating notable adoption across tech-driven and creative sectors.
-   **Use cases**: Document management (56%), email management (47%), and file sharing (44%) are frequently cited, reflecting core collaboration and productivity needs.

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## Send this comparison chart to my inbox

### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.

## Reviewer verdict

Confluence

Confluence users find it best for centralized documentation and project collaboration, citing its version control, flexible access permissions, and integrations with tools like Jira, Trello, and draw.io. Reviewers value its cost-effectiveness for small teams and startups, as well as its ability to link documentation with project management workflows, though they mention some challenges with search functionality and page editing.

Google Workspace

Google Workspace users consider it ideal for real-time team collaboration and secure cloud storage, highlighting its live editing in Docs and Sheets, granular permission controls, and integration with services like Zapier. Reviewers appreciate its scalability, comprehensive email management, and ease of file sharing, though they note that costs can rise for larger teams and some advanced features require higher-tier plans.

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Features comparison

Choosing a document management solution like Confluence or Google Workspace involves more than just comparing prices. Evaluating the features and capabilities of each option is key to finding the right fit. Selecting a solution that integrates well with your needs can improve efficiency and prevent spending on features you don't require. Here's how these two options measure up in key areas. \[[1](#source-item-1)\]

Key features rated by users

Features selected based on 102,357 reviews from Document Management users.  
about the Fit Score methodology.

Fit Score methodology

To calculate the Fit Score, our proprietary methodology factors in the following:

  

-   The importance level for each feature. By default, this is determined by user reviews. They can rate a feature Critical, High, Low, or Not Used.
-   Feedback from real users on how the product performs for each key feature, derived from verified user reviews and ratings.

  

Please note:

  

-   To calculate the Fit Score, the number of reviews for those features and the actual rating carry the same weight. You might see that, in some cases, even though the ratings are the same, we still determine a winner because it had more reviews.
-   If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation.

Confluence

81%Fit

Feature ratings

Document Storage

4.5

File Sharing

4.4

Access Controls/Permissions

4.4

Collaboration Tools

4.5

Google Workspace

89%Fit

High performer

Feature ratings

Document Storage

4.7

File Sharing

4.7

Access Controls/Permissions

4.6

Collaboration Tools

4.7

Document Storage

4.5 (896)

4.7 (3798)

Confluence users appreciate its document storage for maintaining a centralized repository, which they say offers version control and the ability to revert to older versions. They find it beneficial for storing project-related documents and ensuring access to the latest versions. However, some users mention that it is not ideal for storing large files or documents not created within Confluence. Google Workspace users value its secure cloud storage, real-time access, and integration with other tools like Google Docs and Sheets. They appreciate the ease of organizing and accessing files from any device, though some note limitations with free storage space. Overall, users value Confluence for its version control and centralized repository, while they appreciate Google Workspace for its secure cloud storage and real-time access.

File Sharing

4.4 (688)

4.7 (2812)

Confluence users find file sharing straightforward, with the ability to share files directly as attachments or links. They appreciate the integration with other tools and the security features that control access. However, some users find it challenging to retrieve files and mention that other platforms might be better suited for file sharing. Google Workspace users praise its file sharing for being quick, secure, and easy to manage. They highlight the real-time collaboration, permission settings, and the ability to share files with external users. In general, users find Confluence's file sharing useful for internal collaboration, while they value Google Workspace for its ease of use and robust sharing features.

Access Controls/Permissions

4.4 (764)

4.6 (2934)

Confluence users appreciate the flexibility and security of its access controls, which they say allow them to manage who can view, edit, or comment on pages. They find it useful for maintaining data security and privacy, though some users mention that the permissions system can be complex and difficult to manage. Google Workspace users value the granular control over access permissions, which they say helps maintain data security and collaboration efficiency. They find it easy to manage permissions based on roles and appreciate the ability to control access to sensitive information. In summary, users find Confluence's access controls flexible and secure, while they appreciate Google Workspace for its granular control and ease of management.

Collaboration Tools

4.5 (702)

4.7 (2604)

Confluence users find its collaboration tools effective for team management and document editing. They appreciate the ability to leave comments, view file history, and integrate with other tools. However, some users mention the lack of real-time editing and issues with content overwriting. Google Workspace users highly value its real-time collaboration features in Docs, Sheets, and Slides. They find it easy to work together simultaneously, leave comments, and track changes. They also appreciate the integration with other communication tools like Google Meet and Chat. Overall, users find Confluence useful for document collaboration and integration, while they value Google Workspace for its real-time editing and comprehensive collaboration features.

## Pricing comparison

### Starting prices

Confluence

$5.42

Per User

(Per Month)

Free Trial

Free Version

[View pricing plans](https://www.capterra.com/p/136446/Confluence/pricing/)

Google Workspace

$7.00

Per User

(Per Month)

Free Trial

Free Version

[View pricing plans](https://www.capterra.com/p/247901/Google-Workspace/pricing/)

### Value-for-money analysis

4.3 (3679)

4.6 (17549)

A comparison of how reviewers evaluate the value for money provided by both Confluence and Google Workspace indicates that Confluence reviewers find it offers a variety of features and customization options, while Google Workspace reviewers appreciate its seamless integration with other Google services and scalability. Reviewers find Confluence to be cost-effective for small teams and startups, highlighting its affordable plans and free trial options. They appreciate the flexibility to add plugins for additional functionalities, although they note that these can increase costs. Some users report that the pricing structure can become expensive for larger teams or when requiring advanced features, which might not be ideal for small businesses with limited budgets. When it comes to Google Workspace, reviewers appreciate its reasonable pricing and the ability to scale according to business needs. They highlight the integration with Google services and the value it provides for collaboration and productivity. However, some users mention that the subscription costs can add up for larger teams and that advanced features are locked behind higher-tier plans, which may not be suitable for smaller businesses or those with limited budgets.

## Integrations

Popular Integrations

Compare available integrations between Confluence and Google Workspace.

### Jira

Confluence

Google Workspace

### Microsoft Outlook

Confluence

Google Workspace

### Lucidchart

Confluence

Google Workspace

### Google Calendar

Confluence

Google Workspace

### Google Maps

Confluence

Google Workspace

### Trello

Confluence

Google Workspace

### Google Drive

Confluence

Google Workspace

### Slack

Confluence

Google Workspace

Total Integrations

21

Jira

Reviewers mention that Confluence integrates seamlessly with Jira for project and task management, which they say helps in linking documentation with Jira tasks, enhancing project tracking and collaboration.

Microsoft SharePoint

Reviewers state that Confluence is used alongside SharePoint for document management and collaboration, noting that Confluence offers better integration with other tools and a more user-friendly interface.

JIRA Service Management

Reviewers report that Confluence integrates with JIRA Service Management for knowledge base management and ticketing, which they say improves project collaboration and customer service.

Trello

Users say that Confluence integrates with Trello for project management, which they note helps in linking documents and tasks, enhancing workflow and team collaboration.

draw.io

Users mention that Confluence integrates with draw.io for embedding diagrams, which they indicate is useful for creating and sharing technical designs and project documentation.

Confluence Integrations (21)

-   [Balsamiq](https://www.capterra.com/p/145723/Balsamiq-Mockups/)
-   [Bitbucket](https://www.capterra.com/p/233341/Bitbucket/)
-   [Docusign](https://www.capterra.com/p/121506/Docusign/)
-   [draw.io](https://www.capterra.com/p/166985/draw-io/)
-   [Evernote Teams](https://www.capterra.com/p/154969/Evernote-Business/)
-   [GitHub](https://www.capterra.com/p/129067/GitHub/)
-   [Gliffy](https://www.capterra.com/p/145714/Gliffy/)
-   [Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)
-   [Google Drive](https://www.capterra.com/p/161425/Drive/)
-   [Google Maps](https://www.capterra.com/p/227511/Google-Maps/)
-   [Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)
-   [Jira](https://www.capterra.com/p/19319/JIRA/)
-   [JIRA Service Management](https://www.capterra.com/p/227102/JIRA-Service-Management/)
-   [Lucidchart](https://www.capterra.com/p/146136/Lucidchart/)
-   [Microsoft OneNote](https://www.capterra.com/p/227211/Microsoft-OneNote/)
-   [Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/)
-   [Microsoft SharePoint](https://www.capterra.com/p/1167/SharePoint/)
-   [Miro](https://www.capterra.com/p/128955/Miro/)
-   [Rewind](https://www.capterra.com/p/168921/Rewind-Backups/)
-   [Slack](https://www.capterra.com/p/135003/Slack/)
-   [Trello](https://www.capterra.com/p/211559/Trello/)

Total Integrations

37

Zapier

Reviewers mention that they use Zapier to automate tasks in Google Workspace, citing that it helps with updating spreadsheets, sending automated emails, and integrating various services efficiently.

Google Workspace Integrations (37)

-   [Adobe Acrobat Reader](https://www.capterra.com/p/170833/Acrobat-Reader-DC/)
-   [Adobe Workfront](https://www.capterra.com/p/268205/Adobe-Workfront/)
-   [AODocs Document Management](https://www.capterra.com/p/148529/AODocs-Document-Management/)
-   [Asana](https://www.capterra.com/p/184581/Asana-PM/)
-   [Calendly](https://www.capterra.com/p/148036/Calendly/)
-   [Canva](https://www.capterra.com/p/168956/Canva/)
-   [ClickUp](https://www.capterra.com/p/158833/ClickUp/)
-   [Confluence](https://www.capterra.com/p/136446/Confluence/)
-   [Figma](https://www.capterra.com/p/175027/Figma/)
-   [Gmail](https://www.capterra.com/p/202338/Gmail/)
-   [Google Analytics 360](https://www.capterra.com/p/177042/Google-Analytics/)
-   [Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)
-   [Google Docs](https://www.capterra.com/p/160756/Google-Docs/)
-   [Google Drive](https://www.capterra.com/p/161425/Drive/)
-   [Google Forms](https://www.capterra.com/p/176571/Google-Forms/)
-   [Google Maps](https://www.capterra.com/p/227511/Google-Maps/)
-   [Google Meet](https://www.capterra.com/p/176572/Google-Hangouts/)
-   [Google Sheets](https://www.capterra.com/p/169718/Google-Sheets/)
-   [HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)
-   [IFTTT](https://www.capterra.com/p/186695/IFTTT/)
-   [Jira](https://www.capterra.com/p/19319/JIRA/)
-   [Loom](https://www.capterra.com/p/191187/Loom/)
-   [Lucidchart](https://www.capterra.com/p/146136/Lucidchart/)
-   [Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)
-   [Microsoft Excel](https://www.capterra.com/p/176574/Excel/)
-   [Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/)
-   [Microsoft Word](https://www.capterra.com/p/227146/Microsoft-Word/)
-   [Miro](https://www.capterra.com/p/128955/Miro/)
-   [Notion](https://www.capterra.com/p/186596/Notion/)
-   [PagerDuty](https://www.capterra.com/p/125693/PagerDuty/)
-   [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)
-   [Signeasy](https://www.capterra.com/p/145175/Signeasy/)
-   [Slack](https://www.capterra.com/p/135003/Slack/)
-   [Tableau](https://www.capterra.com/p/208764/Tableau/)
-   [Trello](https://www.capterra.com/p/211559/Trello/)
-   [Zapier](https://www.capterra.com/p/130182/Zapier/)
-   [Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)

For each product, we show you the most common integrations according to our user reviews and analyze themes in what reviewers say to highlight what you need to know.

## How does the user experience compare on Confluence vs Google Workspace?

### Overall rating

4.5 (3679)

4.7 (17549)

### User interface

Confluence

Google Workspace

### Customer service and support

Confluence

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live rep)

Chat

Google Workspace

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live rep)

Chat

## What users say about the pros and cons of Confluence vs Google Workspace

Both Confluence and Google Workspace have been reviewed by verified reviewers on Capterra. See what real users say about their experiences with Confluence and Google Workspace to help you pick the tool that best fits your needs. Users appreciate Confluence for its robust team collaboration features, including real-time editing and version control, which they say enhance productivity and streamline workflows. They also value its documentation management capabilities, noting its ability to centralize information and maintain continuity. Additionally, Confluence users find its document management tools effective for organizing and editing documents. Meanwhile, Google Workspace users highlight its seamless team collaboration tools, such as live editing in Docs and Sheets, which they indicate facilitate efficient teamwork. They also praise its comprehensive email management, citing integration with other Google services, and its document sharing features, which they say improve accessibility and productivity. As for the cons, Confluence users mention that its search functionality can be limited and cumbersome. They also find page creation and editing tools to be less user-friendly. At the same time, Google Workspace users point out its higher pricing for larger teams and occasional issues with document editing and user administration. \[[2](#source-item-2)\]

Pros

Confluence

Hadi B

Product CoordinatorE-Learning, 10,001+ employeesUsed the software for: More than 2 years.

“In addition, Confluence has great collaboration features, such as inline comments, version history, and page permissions; therefore, teams can collaborate on content without losing control of it.“

April 23, 2026

AR

Anitha R

Senior Technical SpecialistFinancial Services, 10,001+ employeesUsed the software for: 1-2 years.

“I particularly appreciate the ability to create standardised page templates, as this helps maintain consistency across procedures, meeting notes and technical documents.“

February 9, 2026

Google Workspace

HB

Holly B

Account managerBroadcast Media, 51 - 200 employeesUsed the software for: 1-2 years.

“I check my google emails quickly and respond timely using my AI tool to craft a response and schedule next steps video meetings and sent saved documents from my google drive.“

February 10, 2026

CM

Claire M

Regulatory EngineerMedical Devices, 11 - 50 employeesUsed the software for: More than 2 years.

“I use lots of Google Applications and I like how they all connect - my favorite feature is that Google Calendar will automatically automatically create an event when I receive an email with a reservation or appointment.“

December 31, 2025

Cons

Confluence

Enguerran M

Fullstack web developerSporting Goods, 5,001 - 10,000 employeesUsed the software for: More than 2 years.

“The page editor software becomes difficult to use when users try to create complex page designs that include multiple levels of table structures which leads to formatting problems.“

April 23, 2026

RV

Rakhi V

QA LeadInformation Technology and Services, 51 - 200 employeesUsed the software for: More than 2 years.

“Page management also becomes harder to maintain over time as spaces grow, and without strict team discipline around naming and organization, things can get messy and hard to navigate quickly.“

April 20, 2026

Google Workspace

Tom L

Marketing ManagerFood & Beverages, 11 - 50 employeesUsed the software for: More than 2 years.

“The amount of tech support we needed with outgoing and incoming server issues, loss of emails and the mess we made whenever we had to set up a new compuyter and transfer over the employees previous data file. “

February 6, 2026

JM

James M

Sales RepresentativeRetail, 2 - 10 employeesUsed the software for: More than 2 years.

“The repeating subscription is not a good value to a single retail business where I only require a simple cloud storage and customer service is virtually absent where I have to contend with inexplicable syncing problems and errors.“

April 3, 2026

* * *

Sources

1.  Our research team identified features from vendor websites based on their analysis of what users find valuable or expect from document management software. This list is not exhaustive. For additional features, refer to the vendor’s website.
    
2.  Review excerpts are passages extracted from longer reviews written by verified reviewers. We obtain these excerpts by applying an algorithm that considers factors including, but not limited to, length, topic coverage, and thematic relevance. Excerpts are evaluated for positive or negative sentiment and receive a sentiment score. They represent user opinion and do not represent the views of, nor constitute, an endorsement by Capterra or its affiliates. Excerpts are not edited for clarity or grammar.
    

* * *

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