# Compare Gingr vs Vagaro 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Gingr and Vagaro based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/136469-153752/Gingr-vs-Vagaro

---

# Gingr vs Vagaro Features and Cost Comparison

Last updated March 13th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

GingrVagaro2/4 selected

[Gingr](https://www.capterra.com/p/136469/Gingr/)[4.5 (214)](https://www.capterra.com/p/136469/Gingr/reviews/)

[Vagaro](https://www.capterra.com/p/153752/Vagaro/)[4.7 (3,479)](https://www.capterra.com/p/153752/Vagaro/reviews/)

[## Gingr](https://www.capterra.com/p/136469/Gingr/)[4.5 (214)](https://www.capterra.com/p/136469/Gingr/reviews/)

Starting Price

$95.00/month

Value-for-Money

4.3

Functionality

4.3

Ease of Use

4.4

Customer Service

4.4

Reviews Sentiment

Based on [214 reviews](#user-reviews)

Positive

194

Neutral

4

Negative

16

[## Vagaro](https://www.capterra.com/p/153752/Vagaro/)[4.7 (3,479)](https://www.capterra.com/p/153752/Vagaro/reviews/)

Starting Price

$23.99/month

Value-for-Money

4.7

Functionality

4.6

Ease of Use

4.6

Customer Service

4.6

Reviews Sentiment

Based on [3,479 reviews](#user-reviews)

Positive

3,280

Neutral

111

Negative

88

## Summary

* * *

Key features rated by users

Features selected based on 21,805 reviews from appointment scheduling software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

68%Fit

Not enough reviews

Feature ratings

Online Booking

4.0

Appointment Management

4.0

Calendar Management

4.0

Availability Management

\--

Confirmations/Reminders

4.5

83%Fit

High performer

Feature ratings

Online Booking

4.6

Appointment Management

4.7

Calendar Management

4.6

Availability Management

4.4

Confirmations/Reminders

4.7

User satisfaction

User satisfaction

4.5

User reviews[214](https://www.capterra.com/p/136469/Gingr/reviews/)

Ease of use

4.4

Functionality

4.3

Value for money

4.3

Customer support

4.4

User satisfaction

4.7

User reviews[3,479](https://www.capterra.com/p/153752/Vagaro/reviews/)

Ease of use

4.6

Functionality

4.6

Value for money

4.7

Customer support

4.6

Price starts from

Price starts from

$95Flat Rate, Per Month

-   Free version
-   Free trial

Price starts from

$23.99Flat Rate, Per Month

-   Free version
-   Free trial

Best for

Best for

Made by pet lovers, for pet lovers. Gingr is the top pet-care software. With industry-leading performance and powerful features, Gingr works 24/7 to help pet-care professionals thrive.

Best for

Vagaro is built for beauty, wellness, and fitness professionals. Easily manage bookings, payments, marketing, and more, all in one powerful platform.

## User reviews

Pros & cons

KD

Kara D.

Owner

> "This was the only software I could find at the time we were looking that would accommodate our complex scheduling..."

[See full review](https://www.capterra.com/p/136469/Gingr/#Capterra___7074795)

EC

Eileen C.

Owner

> "They’ve changed their batching timing with no notification to customers and after 2 weeks of your guess is as good as..."

[See full review](https://www.capterra.com/p/136469/Gingr/#SoftwareAdvice___7039854)

Christine L.

Frontend Developer

> "The Email reminder capability and the ability for booking and management of Calendar, the Gingr is the required tool..."

[See full review](https://www.capterra.com/p/136469/Gingr/#Capterra___4969059)

LB

Layamon B.

CEO

> "Today it feels like a company in steep decline, and we are seriously reconsidering our long-term future on the platform...."

[See full review](https://www.capterra.com/p/136469/Gingr/#SoftwareAdvice___7051807)

Christine L.

Frontend Developer

> "Best Mobile Access and the notification functions are helpful and the Sync capability and reports creation via Gingr is..."

[See full review](https://www.capterra.com/p/136469/Gingr/#Capterra___4969059)

KD

Kara D.

Owner

> "We cannot get a person to help with even urgent matters and support tickets seem to be going unanswered."

[See full review](https://www.capterra.com/p/136469/Gingr/#Capterra___7074795)

Scott W.

Senior Director of Marketing

> "It's a pretty thorough software that helps with organizing, communication, and streamlining. If it hasn't been..."

[See full review](https://www.capterra.com/p/136469/Gingr/#Capterra___4936789)

MM

Micaela M.

CEO

> "The Gingr team will make updates which affect random parts of the software and they do not catch these bugs. "

[See full review](https://www.capterra.com/p/136469/Gingr/#Capterra___6824923)

AE

Amanda E.

Front desk manager

> "Booking and managing appointments was simple and straight forward."

[See full review](https://www.capterra.com/p/136469/Gingr/#Capterra___7002729)

KD

Kara D.

Owner

> "The customer service has degraded to the point that the software cannot be recommended."

[See full review](https://www.capterra.com/p/136469/Gingr/#Capterra___7074795)

Scott W.

Senior Director of Marketing

> "Their customer support is excellent, and they have implemented the few feature requests I've made. Because of the..."

[See full review](https://www.capterra.com/p/136469/Gingr/#Capterra___4936789)

EC

Eileen C.

Owner

> "Messages are impossible to send, pictures never go through."

[See full review](https://www.capterra.com/p/136469/Gingr/#SoftwareAdvice___7039854)

AE

Amanda E.

Front desk manager

> "Communication aspects need to be improved but overall great software."

[See full review](https://www.capterra.com/p/136469/Gingr/#Capterra___7002729)

Tiffany T.

owner

> "Customer portal is very disliked by our clients; is clunky and non intuitive. "

[See full review](https://www.capterra.com/p/136469/Gingr/#Capterra___7039243)

Argenis U.

CEO

> "I love the mobile app and the pet parent portal, which allows me to stay connected with my furry friends from anywhere."

[See full review](https://www.capterra.com/p/136469/Gingr/#Capterra___4906047)

EH

Ed H.

Manager

> "Our customers find the portal and phone app very difficult and confusing - they HATE IT!!"

[See full review](https://www.capterra.com/p/136469/Gingr/#Capterra___7071518)

Argenis U.

CEO

> "I can make reservations and schedule services online quickly and conveniently, avoiding the hassle of constantly having..."

[See full review](https://www.capterra.com/p/136469/Gingr/#Capterra___4906047)

Tiffany T.

owner

> "Customer service was eliminated, only AI chat bots now. "

[See full review](https://www.capterra.com/p/136469/Gingr/#Capterra___7039243)

JL

Jodi L.

Chief Executive Officer

> "The report card features are what our clients rave about the most."

[See full review](https://www.capterra.com/p/136469/Gingr/#Capterra___6502728)

LB

Layamon B.

CEO

> "Every day during this transition something else stopped working or glitched."

[See full review](https://www.capterra.com/p/136469/Gingr/#SoftwareAdvice___7051807)

Catherine M.

Game Developer

> "excellent for keeping track of clients' schedules, money, and inventory at a daycare or grooming business."

[See full review](https://www.capterra.com/p/136469/Gingr/#Capterra___4962069)

MM

Micaela M.

CEO

> "The reports and financial accounting are NOT accurate. "

[See full review](https://www.capterra.com/p/136469/Gingr/#Capterra___6824923)

Argenis U.

CEO

> "I can receive updates and photos, and I can also make payments safely through the platform."

[See full review](https://www.capterra.com/p/136469/Gingr/#Capterra___4906047)

LB

Layamon B.

CEO

> "Emails go unanswered for days."

[See full review](https://www.capterra.com/p/136469/Gingr/#SoftwareAdvice___7051807)

Hermann G.

Retail Store Manager

> "It gives us an opportunity to reach customers from snywhere and engage them on various pet care demands."

[See full review](https://www.capterra.com/p/136469/Gingr/#Capterra___5036675)

LB

Layamon B.

CEO

> "Support is practically non-existent."

[See full review](https://www.capterra.com/p/136469/Gingr/#SoftwareAdvice___7051807)

Amanda G.

Human Resources Generalist

> "We also value the daily capacity monitoring feature very highly. Because of the size of our facilities, this is a..."

[See full review](https://www.capterra.com/p/136469/Gingr/#Capterra___4938029)

CB

Christopher B.

Owner

> "I assume they lost a key software developer from their staff because their program is littered with bugs now, especially..."

[See full review](https://www.capterra.com/p/136469/Gingr/#SoftwareAdvice___6760251)

Bentson C.

Project Architect

> "The system has effective database management tools that updates customers data automatically."

[See full review](https://www.capterra.com/p/136469/Gingr/#Capterra___4990438)

EH

Ed H.

Manager

> "There group members have the same complaints about this software."

[See full review](https://www.capterra.com/p/136469/Gingr/#Capterra___7071518)

Bentson C.

Project Architect

> "The platform provides secure network infrastructure for collaboration and easy payment services."

[See full review](https://www.capterra.com/p/136469/Gingr/#Capterra___4990438)

KD

Kara D.

Owner

> "That last year has been a series of issues that go unresolved."

[See full review](https://www.capterra.com/p/136469/Gingr/#Capterra___7074795)

Margaret S.

Software Developer

> "This program outshines its competitors in terms of features and customization options."

[See full review](https://www.capterra.com/p/136469/Gingr/#Capterra___4962109)

EH

Ed H.

Manager

> "We have lost business as a result of this garbage software."

[See full review](https://www.capterra.com/p/136469/Gingr/#Capterra___7071518)

Amanda G.

Human Resources Generalist

> "The responses were prompt and helpful, and the dashboard provided a comprehensive view of your day."

[See full review](https://www.capterra.com/p/136469/Gingr/#Capterra___4938029)

EH

Ed H.

Manager

> "Impossible to speak with support and/or sales!"

[See full review](https://www.capterra.com/p/136469/Gingr/#Capterra___7071518)

Hermann G.

Retail Store Manager

> "It has provided best materials for implementing successful day-care events."

[See full review](https://www.capterra.com/p/136469/Gingr/#Capterra___5036675)

VR

Verified Reviewer

Founder

> "It's not customer friendly and takes multiple steps to book an appointment. "

[See full review](https://www.capterra.com/p/136469/Gingr/#GetApp___6419978)

Scott W.

Senior Director of Marketing

> "Even though I had my doubts at first, it turned out that getting help with technical issues was as simple as going..."

[See full review](https://www.capterra.com/p/136469/Gingr/#Capterra___4936789)

VR

Verified Reviewer

Founder

> "This is the #1 reason my boarding facility gets ANY negative attention is they made the horrible choice to go with..."

[See full review](https://www.capterra.com/p/136469/Gingr/#GetApp___6419978)

Jana F.

Senior Director Of Marketing

> "Spending quality time configuring the software's settings was a rewarding experience."

[See full review](https://www.capterra.com/p/136469/Gingr/#Capterra___4936840)

Caroline C.

Game Developer

> "The steep learning curve needed to make full use of this program's capabilities and functionalities is a major drawback..."

[See full review](https://www.capterra.com/p/136469/Gingr/#Capterra___4962158)

AG

Aileen G.

Owner

> "Being able to check in from anywhere is invaluable to me."

[See full review](https://www.capterra.com/p/136469/Gingr/#Capterra___4764871)

AG

Aileen G.

Owner

> "There’s constantly small things here and there that are issues or aren’t working correctly or whatever which is..."

[See full review](https://www.capterra.com/p/136469/Gingr/#Capterra___4764871)

Taylor S.

System Administrator

> "I like all of the options and personalization features."

[See full review](https://www.capterra.com/p/136469/Gingr/#Capterra___4939686)

Argenis U.

CEO

> "I don't like the initial learning curve so much to get familiar with all the functions and features of the software...."

[See full review](https://www.capterra.com/p/136469/Gingr/#Capterra___4906047)

Taylor S.

System Administrator

> "The program was great, however I think they could streamline the installation process."

[See full review](https://www.capterra.com/p/136469/Gingr/#Capterra___4939686)

JM

Jasmin M.

Salon Manager

> "The only cons lately have been inconsistent customer service with longer wait times, and the Phone Number search feature..."

[See full review](https://www.capterra.com/p/136469/Gingr/#Capterra___3494601)

Maddie B.

Game Developer

> "It paid off to take my time setting up the software's preferences."

[See full review](https://www.capterra.com/p/136469/Gingr/#Capterra___4957935)

Taylor S.

System Administrator

> "Ad hoc reports aren't really user-friendly, and the reporting mechanism is a bit rudimentary overall."

[See full review](https://www.capterra.com/p/136469/Gingr/#Capterra___4939686)

Amanda G.

Human Resources Generalist

> "It's really helpful to have access to knowledgeable advice at the touch of a button."

[See full review](https://www.capterra.com/p/136469/Gingr/#Capterra___4938029)

Maddie B.

Game Developer

> "Customers' attention spans are short, and they quickly lose interest after learning about a single pet."

[See full review](https://www.capterra.com/p/136469/Gingr/#Capterra___4957935)

Caroline C.

Game Developer

> "Exciting new tool for pet owners."

[See full review](https://www.capterra.com/p/136469/Gingr/#Capterra___4962158)

JO

Julia O.

Director

> "The financial reports within gingr never tallied with the income received and didn't take online payments nor did it..."

[See full review](https://www.capterra.com/p/136469/Gingr/#Capterra___3931968)

LV

Lena V.

Owner

> "I like that we are able to customize our customers experience and communicate with them easily."

[See full review](https://www.capterra.com/p/136469/Gingr/#Capterra___3815031)

VR

Verified Reviewer

Owner

> "I mind very much paying for unusable software that caused a significant decrease in business."

[See full review](https://www.capterra.com/p/136469/Gingr/#Capterra___6144266)

Caroline C.

Game Developer

> "Powerful and intuitive capabilities."

[See full review](https://www.capterra.com/p/136469/Gingr/#Capterra___4962158)

Alan B.

Human Resources Generalist

> "I am not a fan of the long learning curve required to fully utilize the features and functions of this software."

[See full review](https://www.capterra.com/p/136469/Gingr/#Capterra___4936792)

JW

Juliana W.

Dog handler

> "Everything needed from bookings to report cards to reports can all be done within this one program, which makes it ideal..."

[See full review](https://www.capterra.com/p/136469/Gingr/#Capterra___2966556)

VR

Verified Reviewer

Owner

> "This seems like a daycare software that tried to add more things and failed."

[See full review](https://www.capterra.com/p/136469/Gingr/#Capterra___6144266)

LV

Lena V.

Owner

> "I like that there are so many features and that they are easily accessible for both our customers and our stuff."

[See full review](https://www.capterra.com/p/136469/Gingr/#Capterra___3815031)

AG

Aileen G.

Owner

> "Gingr is really glitchy."

[See full review](https://www.capterra.com/p/136469/Gingr/#Capterra___4764871)

MV

Madison V.

Client Relations & Marketing Director

> "We also really appreciate the ability to monitor daily capacity."

[See full review](https://www.capterra.com/p/136469/Gingr/#Capterra___4111146)

MD

Mustafa D.

UX Designer

> "It's expensive for me i want to use it but expensive..."

[See full review](https://www.capterra.com/p/136469/Gingr/#Capterra___4966703)

LR

Leanna R.

General Manager

> "The system is reliable and updates in the background with little to no impact on user experience."

[See full review](https://www.capterra.com/p/136469/Gingr/#SoftwareAdvice___3852487)

LV

Lena V.

Owner

> "It is very hard to implement and set up new software, it is also hard to export data if needed."

[See full review](https://www.capterra.com/p/136469/Gingr/#Capterra___3815031)

Alan B.

Human Resources Generalist

> "Features that are robust and easy to use."

[See full review](https://www.capterra.com/p/136469/Gingr/#Capterra___4936792)

VR

Verified Reviewer

Owner

> "Software is expensive, and i dont mind paying for it."

[See full review](https://www.capterra.com/p/136469/Gingr/#Capterra___6144266)

Margaret S.

Software Developer

> "The software is not only cheap and easy to use, but also very user-friendly."

[See full review](https://www.capterra.com/p/136469/Gingr/#Capterra___4962109)

JW

Juliana W.

Dog handler

> "For instance, when filling out the feeding report at meal times, when you move on to the next room group, it shows that..."

[See full review](https://www.capterra.com/p/136469/Gingr/#Capterra___2966556)

Bentson C.

Project Architect

> "It is user-friendly and easy to use."

[See full review](https://www.capterra.com/p/136469/Gingr/#Capterra___4990438)

MY

Michele Y.

Business Owner

> "I have to send emails to let clients know what the drop off and pick up times are for grooming AND boarding. And as..."

[See full review](https://www.capterra.com/p/136469/Gingr/#Capterra___3421524)

Jana F.

Senior Director Of Marketing

> "All of my employees and customers have been very satisfied."

[See full review](https://www.capterra.com/p/136469/Gingr/#Capterra___4936840)

VJ

Vallery J.

Owner

> "Not the best implementation in the world and I've done many in my profession."

[See full review](https://www.capterra.com/p/136469/Gingr/#GetApp___3579442)

LR

Leanna R.

General Manager

> "All inclusive, multi-functional, customize-able, and intuitive."

[See full review](https://www.capterra.com/p/136469/Gingr/#SoftwareAdvice___3852487)

TB

Tia B.

Owner

> "I just couldn’t justify paying for a software any longer that it takes a week to talk to a human if I have an issue, it..."

[See full review](https://www.capterra.com/p/136469/Gingr/#Capterra___2808245)

JM

Jasmin M.

Salon Manager

> "Overall Gingr has been a great asset to our company, and was such an ease to transition into when we switched from our..."

[See full review](https://www.capterra.com/p/136469/Gingr/#Capterra___3494601)

MY

Michele Y.

Business Owner

> "Drop off times for boarding and grooming are extremely confusing to my clients. "

[See full review](https://www.capterra.com/p/136469/Gingr/#Capterra___3421524)

CS

Christine S.

Owner

> "Use of the knowledge base is helpful."

[See full review](https://www.capterra.com/p/136469/Gingr/#Capterra___4289386)

TB

Tia B.

Owner

> "I was turned off by the lack of customer service."

[See full review](https://www.capterra.com/p/136469/Gingr/#Capterra___2808245)

[View Reviews](https://www.capterra.com/p/136469/Gingr/reviews/)

Monica D.

OWNER

> "I struggled setting up my own webspace with other products, but their University and help videos, as well as other features such as their..."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7073028)

John G.

Owner and CFO

> "We only subscribed to the program for 1 month. Upon cancelling our subscription we were charged and additional $140 (free card reader fee)"

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7057244)

NT

Nicole T.

Owner

> "I loved Vagaro the use of the calendar, the free website, how I was able to colorize my clients."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7069498)

VA

Valentina A.

Owner

> "My spa used vagaro for a full year and we couldn't wait to switch. While Vagaro offers many features, they up charge for everything and their..."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7057032)

SF

Stacey F.

Founder

> "It’s given me the tools and resources to both launch and scale my service-based business with confidence and professionalism."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7023931)

VC

Vee C.

Owner-operator

> "Over time, pricing structures changed, features that were beneficial changed, then it became overly priced with not enough to validate paying..."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7042686)

TR

Tammi R.

Salon Owner

> "With the help of the text reminders and wait list options, my books stay filled without every having to pick up a phone and call a client."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7014509)

JY

Joanna Y.

Owner

> "Things they messed up on:-Importing appointments with the wrong duration, double booking, having 2 clients show up once.-Imported wrong..."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___6691519)

Simple R.

Senior executive HR

> "Vagaro tend to be positive, primarily due to its user-friendly interface, extensive feature set for scheduling and managing appointments, and..."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___6373614)

John G.

Owner and CFO

> "Also crashed multiple times, especially when creating new appointments and changing pricing or service times."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7057244)

Monica D.

OWNER

> "Their widgets and links, as well as the software's look and feel, are very professional."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7073028)

John G.

Owner and CFO

> "Online program is very slow (line ups at front desk due to waiting on software pages to load."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7057244)

Md Alam K.

freelancer

> "All in one solutions for selfcare with easy user interface, robust for managing appointments, class, staff, scheduling."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___6354197)

WL

Whitney L.

Owner

> "I dislike the fact that if a consumer books an appointment for another family member, such as a child, they don’t allow reviews from the one..."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___6848113)

VA

Valentina A.

Owner

> "The constant bugs with the platform made us eventually switch to Mangomint which we have been very happy with!"

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7057032)

HG

Hestin G.

Owner

> "UI - The application frequently freezes up, screens lock you into a window, forcing you to refresh the page, losing all information contained."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___6302125)

ZH

Zach H.

Senior Systems Analyst

> "The system response time is quick, receiving confirmation emails after a booking is made that can also sync with your calendar."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___6569791)

AH

Alyssa H.

Salon Coordinator

> "I’m not a huge fan of the calendar feature, it does this weird thing when there’s no booking available for the day selected."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___6827800)

VR

Verified Reviewer

Researcher

> "Vagaro offers secure payment processing and useful features for appointment scheduling in enterprises."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___6618892)

John G.

Owner and CFO

> "Also, You can't see a report with the receipt total from a clients service."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7057244)

MF

Mandy F.

Owner

> "I liked it once it was set up, ability to have clients self schedule and prepay for services was excellent"

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___6813152)

VA

Valentina A.

Owner

> "The platform also looked outdated and the client facing software is clunky and frustrating to use. "

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7057032)

VR

Verified Reviewer

Researcher

> "The platform offered automated reminders and email notifications, which helped with client communication."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___6618892)

MC

Michelle C.

Assistant Salon manager

> "From my experience as a customer/client I just need to go on and schedule an appointment to get a service done and I was able to do so and..."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___6662036)

SF

Stacey F.

Founder

> "What I love most about VAGARO is its ease and affordability for small business owners like me."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7023931)

VR

Verified Reviewer

president

> "when i pointed this stuff out to support, they gaslighted me pretty hard, saying if I wanted that sort of functionality (not having my..."

[See full review](https://www.capterra.com/p/153752/Vagaro/#GetApp___6289230)

CS

Catheryn S.

Director of Clinical Services

> "Scheduling of appointments were user friendly and I love the reminder of appointments."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7070965)

SP

Sivan P.

Owner

> "In my first week using Vagaro, they held my very first credit card payment with no valid reason — after I had already done the service."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___6871779)

MK

Mark K.

Engagement Manager

> "It’s makes scheduling and rescheduling a breeze, which allows our recruitment process to go amoother"

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___6441880)

KAA

Kamaludin Abdi A.

Affiliate Marketer

> "Vagaro's reporting features can be complex to navigate, and the customer support response times can be slow at times."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___6475680)

HE

Holly E.

Operations Assistant

> "Clean interface and client end is super simple but works great!"

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7117423)

VR

Verified Reviewer

Analyst

> "Mobile app can lag at times."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7103497)

KP

Kelly P.

Director of Admissions

> "It has made scheduling my hair appointment so nice and easy. "

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7112129)

CM

Colleen M.

Owner and Designer

> "Sometimes redundent for customers to use, inability to communicate effectively with clients, loss of information."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___6824245)

AC

Anna C.

Owner

> "It helped save a lot of time with the back end of scheduling and managing appointments."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7008639)

EM

Erica M.

Administrative Assistant

> "Sometimes there are glitches with my payment/hold for my appointment and that's pretty frustrating."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___6848487)

JS

Jennifer S.

owner

> "I've gotten reminders and a link to confirm the appointment the day before which makes the process much smoother to remember."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___6685006)

DJ

Devon J.

Hair Stylist

> "Also too many glitches."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7102337)

RR

Rosanne R.

Owner

> "I am considering becoming a customer too as the price looks to be a good value for what you get."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7093392)

VR

Verified Reviewer

president

> "Unfortunately, if you want a very frictionless experience for your potential customers to book an appointment, there is a dangerous..."

[See full review](https://www.capterra.com/p/153752/Vagaro/#GetApp___6289230)

KG

Kim G.

Brand management

> "Easy to book and schedule appointments and keep everything organized."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7081608)

TP

Taylor P.

Marketing Director

> "Can be confusing when navigating between different services/providers at the same location"

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___6788005)

SW

Shannon W.

Owner

> "Great calendar, easy booking system for me and clients"

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7102461)

EW

Elise W.

Esthetician

> "One of my least favorite features is having to pay a swipe fee for each credit card transaction on top of my monthly fee. And paying extra to..."

[See full review](https://www.capterra.com/p/153752/Vagaro/#SoftwareAdvice___4873334)

LN

Luda N.

Claim adjuster

> "I used it to my business, was nice to be add all my employee, good to have to apps for user and for customer."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7015996)

VR

Verified Reviewer

Analyst

> "Some reports feel limited."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7103497)

KAA

Kamaludin Abdi A.

Affiliate Marketer

> "The scheduling tools are effective and user-friendly, though the reporting features can be complex and customer support sometimes slow."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___6475680)

VR

Verified Reviewer

Chiropractor

> "The credit card processor did not connect well to multiple devices, and so I cancelled it."

[See full review](https://www.capterra.com/p/153752/Vagaro/#GetApp___6301443)

Katie M.

Owner, Manager

> "Love it for booking stylists, fitness professionals and more."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7003479)

YD

Yasmi D.

Sales

> "I don’t like that when u try to select through the options that the menus sometimes disappear or make you scroll down"

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___6610570)

Nathan H.

Owner

> "It makes it very easy for the company and user to make and change appointments."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7096340)

DJ

Devon J.

Hair Stylist

> "I didn’t like how it wasn’t an all stop shop for myself."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7102337)

JB

Justin B.

Day Program Coordinator

> "Vagaro easily displays all my options with regard to appointment availability, staff availability, and overall options so that I can make the..."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___5070947)

SP

Sivan P.

Owner

> "Vagaro chose to refund the clients instead of me, the provider who had already completed the work."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___6871779)

OD

Olivia D.

Electrician

> "It allows me to book my appointments (mostly hair) without having to call and wait on hold, as well as sync it to my phone calendar, among..."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___6095226)

BA

Bolade A.

New Business Development Rep

> "My least favourite thing is that the pricing for Vagaro can be a bit high, especially for smaller businesses."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___6449314)

MN

Michelle N.

Realtor

> "It allows me to see all of my upcoming appointments in one place, and I can easily book multiple appointments with just a few clicks."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___4735306)

HG

Hestin G.

Owner

> "I was so excited to use this program, but the lack of customer support and the basic functionality of their features make this a subpar..."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___6302125)

Liliana A.

GED

> "I was able to efficiently schedule appointments, manage both my client list and staff, and even create promotions and special offers to..."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___4864449)

CC

Cheri C.

Member Advocate

> "Not sure if is my PC but there has been lag in the page load time."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___6587750)

John G.

Owner and CFO

> "Originally we liked the price and the online booking module."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7057244)

John C.

Owner

> "Furthermore their support team was unable to help us successfully run payroll after trying for over two months."

[See full review](https://www.capterra.com/p/153752/Vagaro/#GetApp___6347595)

DP

Daniela P.

Tango Software Implementation Consultant

> "It has lots of features like the maps for location, user rating and more and the one we like the most, the dashboard we use to manage all the..."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___4823371)

MF

Michael F.

Founder

> "Would like to have a little more ability to edit the titles and be able to accept shared package people for our clients this options..."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___6135294)

BM

Brazola M.

Medical Assistant

> "It is also easy for the clients to use themselves for self scheduling."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7061693)

ER

Elham R.

Beauty expert

> "How of a month of using Vagaro no one has helped me get my cc payments in the app."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___6626988)

Julie E.

Human Resources Generalist

> "Vagaro has considered every detail, including cost, usability, online tutorial videos, quality customer service, and a plethora of..."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___4942062)

ML

Matthew L.

Sales Manager

> "Odd name - it doesn't communicate to clients what's going on. "

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___6773670)

AZ

Arleta Z.

Owner

> "I switched to a system called Noterro for my booking, they use square for checkouts and it’s super easy now."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___6428594)

John C.

Owner

> "There are so many bugs and glitches that it's very hard to actually use the software."

[See full review](https://www.capterra.com/p/153752/Vagaro/#GetApp___6347595)

BA

Bolade A.

New Business Development Rep

> "The automated reminders help reduce the chances of missing an appointment/booking."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___6449314)

John C.

Owner

> "after more than 50 emails and 20 phone calls, it still does not work."

[See full review](https://www.capterra.com/p/153752/Vagaro/#GetApp___6347595)

RR

Rosanne R.

Owner

> "I enjoy using Vagaro as a customer."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7093392)

CK

Chae K.

Marketing Associate

> "I made my appointments 2-3 months in advance because my service provider is busy, but it makes me anxious from time to time when they don't..."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___4813745)

AS

Adewale S.

HIO

> "Its quite easy to use Vagaro and it has consistently improved since my team started using the application"

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7094613)

GB

Gauhar B.

Truck Dispatch

> "I truly wish there was an Add-on feature for the software. Because it makes the Add-on a distinct booked appointment, I dislike having to..."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___4882430)

SW

Shannon W.

Owner

> "I used Vagaro as an employee at a salon and LOVED it."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7102461)

John G.

Owner and CFO

> "There are so many other problems to list."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7057244)

SL

Sienna L.

Customer

> "I like that Vagaro shows all available appointments, if you pick a day that’s not available, Vagaro allows you to jump to a day that is..."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___4877025)

SP

Sivan P.

Owner

> "Almost Cost Me Thousands of Dollars — DO NOT USE THEM"

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___6871779)

[View Reviews](https://www.capterra.com/p/153752/Vagaro/reviews/)

## User interface

4.49 (214)

4.68 (3,479)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Access Controls/Permissions

207

Important

Activity Dashboard

150

Important

AI Copilot

120

Important

Gingr

30/32

-   Access Controls/Permissions
-   Activity Dashboard
-   AI Copilot
-   API
-   Appointment Management
-   Automated Scheduling
-   Availability Management
-   Calendar Management
-   Client Database
-   Client Management
-   Client Portal
-   Confirmations/Reminders
-   Credit Card Processing
-   Customer History
-   Customizable Branding
-   Customizable Forms
-   Customizable Templates
-   Data Import/Export
-   Email Management
-   Email Marketing
-   Employee Management
-   Generative AI
-   Group Scheduling
-   Mobile Access
-   Multi-Location
-   Online Booking
-   Online Payments
-   Recurring Appointments
-   Reporting & Statistics
-   SMS Messaging
-   Wait List Management
-   Website Integration

[See all features](https://www.capterra.com/p/136469/Gingr/#features)

Vagaro

Top features

31/32

-   Access Controls/Permissions
-   Activity Dashboard
-   AI Copilot
-   API
-   Appointment Management
-   Automated Scheduling
-   Availability Management
-   Calendar Management
-   Client Database
-   Client Management
-   Client Portal
-   Confirmations/Reminders
-   Credit Card Processing
-   Customer History
-   Customizable Branding
-   Customizable Forms
-   Customizable Templates
-   Data Import/Export
-   Email Management
-   Email Marketing
-   Employee Management
-   Generative AI
-   Group Scheduling
-   Mobile Access
-   Multi-Location
-   Online Booking
-   Online Payments
-   Recurring Appointments
-   Reporting & Statistics
-   SMS Messaging
-   Wait List Management
-   Website Integration

[See all features](https://www.capterra.com/p/153752/Vagaro/#features)

### Recognition

No recognitions have been awarded to Gingr

No recognitions have been awarded to Vagaro

### Deployment & support

Gingr

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Vagaro

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Gingr

-   By Gingr
-   Located in United States
-   Founded in 2014

Vagaro

-   By Vagaro
-   Located in United States
-   Founded in 2009

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