# Marketing 360 Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Marketing 360 Software - reviews, pricing plans, popular comparisons to other Plumbing products and more. Source: https://www.capterra.com/compare/136480-148516/SharpSpring-vs-Marketing-360 --- # Marketing 360 Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 26, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Marketing 360 ## What is Marketing 360? Marketing 360 is an all-in-one platform combining technology tools with professional marketing support. It features a drag-and-drop website builder for creating websites and online stores with e-commerce capabilities like product catalogs and secure checkout. The platform includes a CRM system for managing contacts, tasks, and customer data. Email marketing tools offer automated campaigns and customizable templates. Marketing 360 provides business listing management, reputation management, social media scheduling, and content marketing features. It also includes advertising campaign management across channels and business intelligence reporting, all accessible via a central calendar interface for organizing projects and customer interactions. ## What is Marketing 360 used for? [Social Media Marketing](https://www.capterra.com/social-media-marketing-software/)[Email Marketing](https://www.capterra.com/email-marketing-software/)[CRM](https://www.capterra.com/customer-relationship-management-software/) Overall rating Based on 1,132 user reviews Reviews sentiment Positive 90% Neutral 3% Negative 7% Pros & cons Dedicated expert support team Highly responsive customer service High and unclear pricing structure Concerns over spending effectiveness Starting price Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## Marketing 360 alternatives Highest Rated [4.7 (907)](https://www.capterra.com/p/178819/EngageBay-Marketing/reviews/) Starting price $14.99 Per User, Per Month [4.6 (3,406)](https://www.capterra.com/p/132996/brevo/reviews/) Starting price $9.00 Per User, Per Month [4.3 (2,911)](https://www.capterra.com/p/31898/Constant-Contact/reviews/) Starting price $12.00 Per User, Per Month [4.5 (6,217)](https://www.capterra.com/p/171840/HubSpot-Marketing/reviews/) Starting price $15.00 Per User, Per Month [View all alternatives](https://www.capterra.com/p/148516/Marketing-360/alternatives/) ## Who uses Marketing 360? Based on Capterra reviews from the past 3 years Talk to a software expert to get a free software list tailored to your business needs ## Pros and Cons Dedicated expert support team 94% positive reviews out of 111 Most reviewers describe the team as knowledgeable, accessible, and committed to helping businesses achieve marketing goals. High and unclear pricing structure 45% negative reviews out of 64 Some reviewers describe pricing as expensive, with additional charges and lack of transparency impacting smaller businesses. Kenny M Owner, 2 - 10 employees. "I couldn't believe how much was being charged for short blog posts, especially given their subpar quality." Highly responsive customer service 94% positive reviews out of 47 Most users comment that responsiveness ensures quick assistance, proactive communication, and prompt resolution of business needs. Concerns over spending effectiveness 63% negative reviews out of 60 Most users report money and spending issues, citing unclear value, wasted budgets, and disappointing returns on investment. Valentin B Company Owner, 2 - 10 employees. "They show the contract to the bank and the bank didn't return my money." Comprehensive marketing tool integrations 94% positive reviews out of 34 Most users report integrations allow seamless management of marketing, CRM, analytics, and social channels in one platform. Isaiah N Digital sales manager , 501 - 1,000 employees. "It has really helped boost my sales and that of my team because of its features like social media integration where it boosts my numbers up and converting more sales" Phone call tracking and support issues 38% negative reviews out of 58 Some users report calls and phone problems, including unreliable tracking, delayed responses, and inconsistent customer communication. ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Contact Management 4.2 (62) 58.06% of 62 reviewers that rated this feature as important or highly important Manage, organize, and store contact information Post Scheduling 4.3 (60) 48.33% of 60 reviewers that rated this feature as important or highly important Schedules specific times for content to appear on social media platforms, blogs, websites etc. Email Campaign Management 4.5 (44) 61.36% of 44 reviewers that rated this feature as important or highly important Plan, execute, and analyze email marketing campaigns Content Management 3.9 (39) 53.85% of 39 reviewers that rated this feature as important or highly important Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving Automated Publishing 3.8 (36) 52.78% of 36 reviewers that rated this feature as important or highly important Establish rules for automatic propagation of social media posts across one or more channels Reporting/Analytics 4.4 (36) 44.44% of 36 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data Marketing 360 323 features Send and receive text messages to communicate with clients or prospects in real-time Test multiple versions of emails, forms, content, or other campaign elements to gauge effectiveness Define levels of authorization for access to specific files or systems Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. Integrate with a third-party accounting system Accept electronic bank-to-bank transfers using a network called the Automated Clearing House (ACH) Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems Manage advertising space and its sales within your network or publication Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Manage various aspects of appointments including booking, rescheduling, canceling Schedule appointments via a calendar Manage the process of evaluating documents or requests submitted for approval Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes Track the attendance of specific individuals or groups Identify a particular segment of population based on specific criteria and customize your efforts to attract their attention Supports audio files Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws Automatic update of information / software Establish rules for automatic propagation of social media posts across one or more channels Automatic reply functionality for incoming messages Automatically create schedules based on business needs or employee availability and qualifications Create and automatically send premade copy in response to customer messages Discover the total number of backlinks, referring domains, and referring IPs going to a domain Scan barcodes to ensure accurate pricing and label tracking Track and analyze user behavior within a system or network Track visitors'/audience's responses across web pages and other optimized content Create, manage, and send invoices or bills to customers Gateway through which end users can view past bills and pay current invoices Create, update, and manage bookings, itineraries, and reservations Offer to rent a booth to freelance professionals Monitor social media posts or web that mention a particular brand Accounting functionality within the system, not requiring integration with third-party tools For auto dealerships that operate using the "Buy Here, Pay Here" method Track and manage schedules and meetings via an integrated calendar Synchronize with other calendars to view mutual availability and schedules Reminders sent via phone voice recordings Track and interpret campaign performance metrics Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Plan and strategize marketing campaigns Set campaign schedules by selecting start, pause, and end dates Ensure all emails are compliant with anti-spam guidelines, as required by the CAN-SPAM Act Process of managing an organization's cash resources, including cash on hand, investments, and bank account balances Create and manage digital catalog of products/services with their details, specifications, and price Manage various distribution channels, build relations with channel partners, and track their performance Track the amount of clicks on individual products to measure campaign results Electronic storage of stakeholder contact information Manage contact details and communication with clients Private online space that lets businesses securely share documents and provide information access to clients Record client information and feedback Provides a channel for team members to share media files, communicate, and work together Leave comments and notes on documents for others to view Tracking, calculating, and paying commissions and earnings to employees Manage and track all internal and external communication conducted via calls, email, text, or chat Evaluating strengths and weaknesses of companies with the same target audience Track and manage adherence to policies for any service, product, process, or supplier Automated reminders and confirmations for booked appointments and events via text or email Centralized database of stakeholders and their contact information such as names, address, phone number etc. Manage, organize, and store contact information Centralized repository to store content and assets Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving Facilitates online authoring and publishing of the content Business model where clients pay their lawyer a fee only if the case is won/settled successfully Track, store, and access client contracts or licenses Measure return on ad spend by tracking the actions people take such as sign up or download after engaging with ads Accept and process credit card transactions Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Record customer information, purchase history, and other notes A collection of customer information such as contact details, demographics, previous interactions, etc. Initiate interactions with customers by proactively starting conversations or providing informational content Access previous interactions or concerns to maintain customer relationships Visualize and analyze customer experience across all touchpoints and channels Store and organize information about customers and previous interactions A website or login for customers to access information Process of dividing customers into groups based on common characteristics Tool to send questionnaires to customers to gauge feedback Add customized logos and colors to align with company branding Create unique call-to-actions to drive clicks (buttons, banners, graphics, etc.) Customize data fields to support various needs and use cases Customize contracts and forms to collect specific information Invoices that can be tailored according to company's branding, payment terms and personalized information Alter the layout and content of reports Pre-designed layouts that can be customized to match preferences and requirements Create labels for products that contain required information such as colors, sizes, dates, etc. Assembly of graphs and charts for visualizing and tracking statistics/metrics Import and export data to and from software applications Protect sensitive data for digital privacy Graphical representation of data Accept and process credit/debit card transactions Collaborate on creating a product by sharing and adjusting designs through a shared portal Track products that are for sale at a reduced price or part of coupon promotions Create, distribute, and/or monitor campaigns that include banners, overlays, rich media, and other display ads. Assign categories, labels, tags, or attributes to documents for organization, search and storage Store, manage, and track all electronic documents in a centralized location Store and organize documents in a centralized system Assemble applications and processes by dragging over and arranging pre-built components Send automated marketing emails based on user actions over a predetermined period Content that alters based on the user's behavior, preferences, and interests, providing a personalized experience Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products Digital forms that are shared and accessed online Electronically collect payments for goods or services Digitally sign online documents Plan, execute, and analyze email marketing campaigns Manage, store and organize emails within the system or via third-party apps Create and send email blasts/campaigns Pre-made examples and templates for emails Track delivered, received, and opened emails Track employee schedules, availability, and performance across projects and tasks Tracks metrics that provide insight into how a user interacts with any interface or product Track the location of specific equipment at all times Schedule and manage the logistics of activities and other gatherings Predefined actions automatically performed on the occurance of specific events Public or private sharing of digital files such as documents, audio/video, images, and more Find & retrieve relevant data or documents The software should specify that it caters to Arborists'/tree service professionals' needs Specific use for barbershops Designed for bars, clubs, nightclubs, etc. Designed to be used by carpet cleaning businesses Serves chiropractic practices Serving plumbing industry professionals Specific for use in spas and salons Designed for small businesses Adds a customizable form to the landing page, usually for the purposes of lead generation Store, manage and track all forms in a centralized location Identify and prevent suspicious activity Search for specific words or phrases within a document or database Games or game-like elements to track progress and reward accomplishments Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus Establish measurable goals and objectives and track their progress over a specific period of time Integration with Google Analytics to track and report website traffic Automatically find mutually available meeting time slots across multiple calendars Compliant with HIPAA, which sets standards for sensitive patient data protection Business model that charges based on the amount of time spent on an hourly basis Edit, touch up, and convert images for publishing Store and manage images Transactions that typically involve face-to-face interactions between the payer and the payee Track interaction history by documenting conversations for contacts Incorporation of a chat or messaging system within an organization's internal communication infrastructure Monitor product stock levels Track and manage inventory levels to maintain proper supply Create invoices from scratch or have recurring invoices Store and view prior invoices for each account/client Captures invoice data and maintains comprehensive records for auditing and reporting purposes Creation, processing, verification, and execution of invoices till the payment is made Manage and track all job information and associated tasks Planning and managing the execution of tasks or jobs within a computer system, network, or other automated environments Monitor and collect information from social media based on specific keywords Track positioning in search engines over time Platforms that assist marketers in identifying relevant keywords for their content, websites, or advertising campaigns Track and monitor a specific set of keywords Group and package individual but related items as one package set Track, manage, and standardize customer rates for services performed by technicians Create landing pages or online forms designed to capture new leads and prospects Automatically identify and save contact information of potential customers Route and distribute your leads to third party buyers Manage the process of attracting and converting business prospects into leads Store information about leads or contacts and track, manage and nurture them throughout the sales process Engage with a lead throughout the sales process by actively providing information Score a lead on their quality or likelihood to buy based on certain behaviors Divide leads into buckets based on predefined criteria and routing rules Monitoring and organizing references from a webpage to external sites and internal pages Manage contacts across multiple mailing lists Adapt content to display differently based on viewer location Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases Schedule predetermined or ad hoc maintenance services and labor requests Automate workflows and trigger campaigns based on customer actions See past and upcoming campaigns and communications in a calendar view Send messages to multiple subscribers at the same time Collection of images, videos and other digital content that can be used Contact members listed in the database through email, SMS, social, phone, etc. Comprehensive list that contains information and details of all the members associated with a particular organization or group Online gateway through which members can access/update personal information Database of members to track personal information of individuals and families Personalize text messages using templates and custom fields Access software remotely via mobile devices Access the system via a mobile application Electronic coupons delivered to a mobile device that can be exchanged for a discount Unique word that contains letters or numbers that identifies specific campaigns Optimize content to ensure it is easily accessible for mobile users Clients can submit payments via mobile devices Observe and track the demand, usage, progress or quality of a system, product, or user Manage and post content across multiple social media accounts and platforms simultaneously Manage multiple campaigns in one system Allows for businesses to run a variety of different campaigns across different channels Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. Manage inventory, communication, marketing, orders & more across warehouses, stores and online channels Coordinate marketing efforts across channels (email, landing pages, social media, etc.) Manage and handle various international currencies Manage and support multiple locations Manage multiple teams and operations from a central location Process payments via multiple modes directly through the application Create many versions of emails, forms, or actions and gauge which is most effective For new car dealerships Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service Book meetings and appointments through a website or digital platform Add tools to web pages to handle online bookings Online calendar of upcoming events/activities viewable to members and visitors Outlet for members and visitors to submit donations electronically Create, send, and view electronic invoices Accept and process online payment transactions Website through which businesses can sell goods or services over the internet Includes functionalities for creating custom eCommerce websites Manage and track customer orders for goods, investments, or any other purchases Allow customers to make a partial payment on an invoice and track remaining debt Managing and tracking patient health, progress, communication, and treatment plans Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details Tracking, managing, and initiating the transfer of funds for overdue customer payments Tools to prevent payment fraud, such as identity authentication, risk analysis, seller protection, etc. Integration with payment gateways to facilitate online transactions Accept, record, and reconcile financial transactions Reminders sent for balance/payment due Manage employee salary processes, data, taxes, and records administration efficiently Store, process, and transmit cardholder data in compliance with the Payment Card Industry Data Security Standard (PCI DSS) A set of indicators that tracks the performance of networks, applications, systems, teams, etc. Adjust communications based on previous interactions or personal preferences Photos/Images Track the progress of long term goals, campaigns, and opportunities, for sales, projects, business ventures etc. Track commitments to donate in the future Accept and process customer payments for products or services using hardware and software Enable custom polls/voting to facilitate decision-making or increase engagement Schedules specific times for content to appear on social media platforms, blogs, websites etc. Pre-defined templates within a library for common cases such as contracts, websites, emails, and more Predict future data based on historical data sets Preview materials before finalizing projects Customize the specifications of a finished product to meet the particular needs of a customer Business model that bills clients an amount based on the project/task/job performed Plan and coordinate all the resources, costs and time needed to execute assignments Design, communicate, and distribute incentives to perform a specific action Tools designed to streamline the process of lead generation and management for sales teams Generate quotes or estimates for customers Preview and make real-time changes in the web content Analyze and gain insights into data in real-time Receive data and information in real time Notifications that are delivered to users as soon as an event occurs Active reporting of data and metrics Upload, track, and submit receipts in a central database Schedule repeating appointments based on a duration of time Automated process of charging customers at regular intervals for repeated access or use of a product or service Log and store the source of contacts/leads Timed notification for any upcoming task, deadline, appointment, or activity Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Manage the rescheduling of appointments Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event Planning and managing of resources and procedures to mitigate the impact of events and incidents Web design that automatically adjusts to look good on different screen sizes Track and facilitate returns of products sold Automatically monitor and receive alerts for any new online reviews Track and monitor reviews of products or services Monitor conversion rates and analyze effectiveness and profitability of marketing efforts Set & manage permission levels based on user roles and restrict access to only authorized individuals Plan daily routes to optimize employee scheduling and provide directions Track in detail how users interact with your campaigns and pages (scrolling, button interactions, etc.) Track and monitor operations on the sales floor Pipeline view and tracking lead status Reports specific to sales analysis for trends and strategies Send individual or bulk text messages at predetermined times Plan availability and assign specific time slots for tasks and resources Track visibility and traffic from search engines Search and filter data across systems to locate required information by entering keywords or certain criteria Group leads or contacts based on their specific characteristics Online portal through which end users can access the system, manage tasks, or obtain information Categorize emotions expressed in written text or images and identify if they are positive, negative or neutral Optimize and manage the search engine optimization efforts for a website or digital content Generate separate bills for various meals and combos within a complete order Manage in-house automobile service department Track work performed and resources used for past customers, sites, or assets Manage and track orders being shipped to customers Checkout of online store Short phone numbers that used to opt-in to SMS campaigns Organize members and schedule recurring small group meetings Send promotional campaigns or transactional messages via text messages Send messages via SMS Reminders sent via SMS/text message Create and manage advertising campaigns on social media networks Manage campaigns and track engagement for marketing efforts across social media channels Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. Track activity on sites such as Facebook, Twitter, Instagram, etc. Market event via social media tools Filters used to determine different types of malware threats Distribute a bill into multiple payers according to the proportion suggested by the payers Schedule shifts for staff/employees, track hours worked, and manage staff payroll Track the status over time for a request, process, asset, or transaction Add or remove subscribers from mailing lists Attach digital tags to documents and assets for identification, search, or monitoring purposes Create, manage and track all task activities and progression Calculate tax and make deductions on gross income from sources like wages, investments or self-employment Organizing a group of people to accomplish a task Oversee technicians and track their assigned work orders Create, save, and re-purpose templates for emails, forms, etc. Sample files or documents that could be customized as needed or used as is Organize customer data and accounts by user or geography Edit text as needed Messaging system designed for contests and sweepstakes Set up connections to third-party platforms to improve business processes Track the amount of time users spend on websites Measure and track time including hours worked and paid time off (PTO) Capture and record the tips received by servers and manage their distribution between all types of workers in a restaurant Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period Monitor or audit historical and current transactions to analyze customer account activities Create treatment plans that document interventions and outcomes to track patient progress Review data from past periods to reveal recurring tendencies and predict future performance For used/pre-owned car dealerships Monitor user activity through engagement methods Track revisions and updates made to files and navigate between different versions Store and manage online video content Supports various video file formats Track visitors and purpose of visits Interact with data visualization elements, such as charts and graphs, to drill down into data Manage volunteer information and direct volunteer resources Record, update and manage waiting lists Web form that allows users to enter data that is sent and processed for different reasons Collect and analyze traffic data about website visitors SaaS, web-based, online deployment Track and analyze information regarding website visitors Seamlessly integrates with 3rd party websites Built-in website builder or integration with third-party site Options for publishing a website/landing page online, whether through a publishing site plugin, the user's site, or a subdomain Monitor activity of individuals who visit your website using cookies Create, design and manage workflows for repetitive tasks Coordinate and schedule the flow of services, plan musical selections, and assign team members What You See Is What You Get is a no-code tool that allows users to create and edit content using a visual interface Get Advice We can help you find the software with the features you need. Features 4.4 (948) 4.4 Based on 948 reviews ## Pricing Value for money 4.3 (867) ### Starting price Free trial available [View all Pricing Plans](https://www.capterra.com/p/148516/Marketing-360/pricing/) Value for money 4.3 (867) 4.3 Based on 867 reviews ## Integrations [ Google Analytics 360](https://www.capterra.com/p/177042/Google-Analytics/)[ Shopify](https://www.capterra.com/p/83891/Shopify/)[ Stripe](https://www.capterra.com/p/123889/Stripe/)[ Meta for Business](https://www.capterra.com/p/213257/Facebook/)[ LinkedIn for Business](https://www.capterra.com/p/213505/LinkedIn-for-Business/)[ WooCommerce](https://www.capterra.com/p/225601/WooCommerce/)[ Google Ads](https://www.capterra.com/p/213339/Google-Ads/)[ Booker](https://www.capterra.com/p/90708/Booker/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.6 (1042) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.6 (1,042) 4.6 Based on 1,042 reviews ## User reviews Overall rating 4.5 Based on 1,132 reviews Filter by rating 5(853) 4(162) 3(38) 2(15) 1(64) Mentioned topic Sorted by most recent JH jack H. Staff Engineer Computer Software ### "Centralized marketing efforts" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 March 30, 2026 Pros I really like having all our marketing efforts centralized. It's so much easier to track campaigns and see performance data in one place, especially with the CRM integration. We use it daily for email marketing and social media scheduling, and the reporting dashboard is pretty solid. It saves us a ton of time, honestly. Cons The interface can feel a bit busy sometimes, especially when you're first getting started. Took a bit to figure out where everything was initially. And I wish the SEO tools were a little more robust; they work well enough but aren't as powerful as dedicated platforms. It's not a huge deal, but something to note. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KG Kenneth G. Operations Facilities Services ### "A $13,000 Lesson in Bait-and-Switch Marketing" 1.0 Overall Rating 1.0 1.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 March 24, 2026 I strongly advise any small business owner to look elsewhere. My experience with Marketing 360 has been a textbook "bait and switch." The "Sales" Trap: The knowledgeable strategist who sold me on the service vanished the moment I signed. I was handed off to a novice "account manager" who lacked basic SEO fundamentals. Incompetent Strategy: Despite being a local business, they wasted my budget on broad-match keywords and generic pages for the first several months. When I pointed out the lack of ROI, instead of fixing their errors, they consistently tried to upsell me on more services. The Proof is in the Results: I paid Marketing 360 $2,300/month for 6 months ($13,800 total) and saw zero movement in local rankings. I hired a local SEO specialist for a one-time fee of $200, and they had me ranking for my primary keywords in my city within days. Predatory Contracts: They lock you into a 6-month contract because they know their results won't keep you there. A company with actual skill earns your business monthly; Marketing 360 traps it. They are a sales organization, not a marketing agency. If you value your business's growth and your hard-earned money, stay away. Pros Nothing at all. There is nothing to like about a company that locks you into a contract for 6 months, fails to meet any ROI, and continues to upsell you on additional products/services or "new features we are not offering to existing members". Switched from [Semrush](https://www.capterra.com/p/151962/SEMrush/) Trying to enhance presence and leverage time of others. Alternatives considered [Ahrefs](https://www.capterra.com/p/176340/Ahrefs/) Reasons for choosing Marketing 360 Wanted to work with a person, and was sold by a person from Marketing360. I was fooled and did not receive anything promised from Marketing360. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. NP Nicholas P. Vp of sales Construction ### "5 star review " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 13, 2026 Pros We can’t say enough great things about Marketing 360. From day one, the platform has been incredibly easy to use, well organized, and truly built for growing businesses. Everything we need—from visibility and branding to ongoing marketing support—is centralized in one place, which has made our marketing efforts far more streamlined and effective. What truly sets Marketing 360 apart, though, is the people, and our account manager \[sensitive content hidden\] is a perfect example of that. \[sensitive content hidden\] is hands‑down one of the best partners we’ve worked with. He’s knowledgeable, responsive, proactive, and genuinely invested in our success. He takes the time to understand our business, explains strategies clearly, and consistently brings thoughtful ideas and recommendations to the table. It’s rare to find a marketing company that combines a powerful all‑in‑one platform with real human support that actually cares—but Marketing 360 does exactly that. With \[sensitive content hidden\] as our account manager, we feel confident, supported, and excited about where our marketing is headed. If you’re looking for a marketing partner that delivers both great technology and exceptional service, Marketing 360—and especially \[sensitive content hidden\] —are the real deal. Highly recommended. Cons I am very happy with marketing 360. I do not have a negative thing to say about Markering 360. Thank you Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AS Adewale S. HIO Health, Wellness and Fitness ### "Efficiency " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 March 13, 2026 Overall, i would say marketing 360 is a great product. However, consideration should be given to small and medium scale enterprise so that the benefit does not result in profit drain on business. Pros Marketing 360 was first introduced to me by one of our business associates but I did not give much consideration. Some months later I came across a platform providing details of its efficiency and return on investment. We are now considering using Marketing 360 like our sister company. Cons We have not received complaints from our sister company but it seems that the return on investment diminishes in long term. Marketing 360 is quite costly to sustain. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JW JUSTIN W. Owner Consumer Services ### "Worst Business Experience Ever" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 February 17, 2026 The worst business experience I have had in my 10 years. Unprofessional. They have a slick salesman up front to make you feel good but once you get turned over to the fulfillment team it turned into a crap show. The last 3 months they were running just Google Local Service Ads. I told them at the beginning I need at least 30 leads a week and between the 3 main Ad places I couldn't even get 10 leads a week. One weekend I got 40 leads in 3 days so you think ok maybe we have something. Over 90% of those were from out of STATE!! Come to find out someone forgot to hit a button so the ad wouldn't go out that far. Do NOT HIRE. Save yourself the time and headache. Also there was so many grammatical errors on the website it was embarrassing. Good thing my wife is an English major we fixed that ourselves because when we told them about it they acted like it was an inconvience. Pros This is the worst company for marketing. Nothing they said happened. They were to build me a brand new website from scratch and basically copied and pasted my website from someone else. I got a letter for cease and desist for plagiarism. Their main purpose was to run Google and Facebook ads. It took them a month to get just the FB Ads running. Their fee includes your Ad spend. My ad spend never maxed out so where did that money go? I had one person on my account he was a little out of touch with things. He wanted me to build a page for people from out of state to fly in and work with me when they couldn't even do the local ads correctly. Everything that could go wrong did. There is so much more I have to write. The fact that you can't leave a Google or Facebook review is very suspicious. I used them from the end of April to end of October a 6 month period. Cons They almost put me out of business. I had to hire another company to run ads while I was paying them to survive the last 3 months of their 6 month contract. I wasted $24,000 in 6 months and that's not even counting potential business. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Manit A. Digital Marketing Manager Information Technology and Services ### "Easy to Use All in One Marketing Platform" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 9/10 February 3, 2026 Overall, Marketing 360 has been a solid all in one marketing platform that simplifies managing campaigns across channels. It is easy to use and well supported, though some advanced features and reporting could be more flexible. Pros Marketing 360 offers good security and delivers strong value for money by combining multiple marketing tools into one platform. Customer support is responsive and helpful, making onboarding and issue resolution easier. The social media management tools are convenient for scheduling and tracking posts, while the email marketing features are easy to use and effective. The platform provides a wide range of features overall, and the email templates are well designed and simple to customize. Cons Some features feel limited compared to specialized tools, and advanced customization options can be restrictive. Pricing may feel high for smaller businesses that do not use all features. Reporting depth could be improved, and occasional performance slowdowns are noticeable. Switched from [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Because of limited features and templates. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor February 10, 2026 We are happy to hear that you are finding such strong value in our all-in-one platform! It is great to know that our social media management tools and email marketing features—especially our customizable templates—are making your campaign management easier. We also appreciate you mentioning our security and the responsiveness of our customer support team; we pride ourselves on being there to help during onboarding and beyond. We hear you on the need for more advanced customization and deeper reporting. We are constantly working to refine our features so they can compete with specialized tools, and your feedback on performance and pricing helps us better serve businesses of all sizes. We are glad that we can provide a solid, well-supported home for your marketing efforts! Dharamveer p. software testing Computer Networking ### "All-in-one marketing platform, but results vary" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 7/10 January 30, 2026 Overall, it’s a platform that can work well if your business matches its model and you get proper guidance. It saves time by keeping tools together, but results are mixed. Small businesses should carefully check pricing and ensure the services meet their specific needs before committing. Pros I liked that Marketing 360 combines multiple tools in one place. You get CRM, website management, social media scheduling, analytics, and campaign tracking without needing separate software. The interface is easy to navigate, and having everything connected makes reporting and automation simpler. For some users, the extra guidance from their support team is also helpful. Cons The pricing can be confusing and feels high for small businesses. Some of the promised results, especially for ads and SEO, don’t always match expectations. A few people also mentioned that customer support can be slow or inconsistent at times. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor February 10, 2026 We are pleased to hear that having your CRM, website management, and social media scheduling all in one place is making your reporting and automation simpler. We designed the platform to keep everything connected, so it’s great to know you are finding it easy to navigate and that our support team's guidance has been helpful. We appreciate your honest feedback regarding our ad and SEO results, as well as our pricing structure. We are always striving to ensure our services align with our clients' expectations, and we are working hard to make our support response times more consistent. We’re glad that our platform is saving you time, and we value your advice to other small businesses to ensure we are the right fit for their specific needs. Jessie M. management Retail ### "Marketing 360" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 5/10 January 29, 2026 My overall experience with Marketing 360 was mostly positive, with a few challenges. I liked having many marketing tools all in one place, which made it easier to manage things like social media, websites, email campaigns, and advertising without switching between different platforms. It helped keep everything organized and gave a clear picture of how marketing efforts were performing. Pros What I liked most about Marketing 360 is that it puts many marketing tools in one place. It makes things easier by combining websites, social media, email marketing, and advertising into one system. This saves time because you don’t have to switch between a lot of different programs. Cons What I liked least about Marketing 360 is that it can feel overwhelming at first because there are so many tools and features. It may take time to learn how everything works, especially for beginners. Some parts of the platform may seem complicated if you only need a few basic marketing tools. It can also be more expensive than using separate, simpler tools, which might not be ideal for small businesses with tight budgets. Overall, while it’s powerful, it may feel like more than you need and take time to fully understand. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor February 10, 2026 We are thrilled to hear that having your website, social media, and advertising all in one place has helped you stay organized and saved you valuable time. We built our platform specifically to eliminate the hassle of switching between different programs, so it’s great to hear that "all-in-one" approach is giving you a clearer picture of your performance. We completely understand that the sheer number of features can feel a bit overwhelming at first. We are constantly working on ways to make the learning curve smoother for beginners, and we appreciate your honest perspective on our pricing for smaller budgets. We're so glad that, despite those initial challenges, our tools are helping you manage your campaigns more efficiently! MEENACHISUNDARAM M. Project Manager Architecture & Planning ### "Product Satisfaction regarding Usage - Review" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 January 29, 2026 My overall experience with Marketing 360 has been positive, despite the few drawbacks and difficulties mentioned above. The platform's automation capabilities significantly streamlined our marketing efforts, saving time and resources. However, I would appreciate improvements in mobile optimization, customer support options, and pricing. Despite some areas of improvement, Marketing 360 remains a reliable choice for comprehensive marketing automation. Pros Working with limited hours in it. But, In my experience, It stands out with its comprehensive automation options and it is also user-friendly interface. The platform's ability to streamline marketing jobs/tasks, which includes email campaigns, generating leads and managing social media significantly enhances efficiency. Moreover, it's detailed analytics and reporting tools provide valuable insights for data-driven decision-making. Its customer relationship management (CRM) integration and marketing automation capabilities make it a powerful tool for managing customer relationships effectively. Overall, It empowers marketers to drive more targeted and successful marketing efforts. Cons I least liked: First, the platform is not optimized for mobile devices, which makes managing marketing campaigns and tracking analytics on a mobile device challenging. Second, the customer support options are limited, with only email and online ticket submission for resolving issues. Lastly, the pricing can be expensive for startups and small businesses, making it less accessible for smaller marketing teams. Although these limitations exist, Marketing 360 remains a powerful marketing platform for managing various advertising campaigns. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor February 10, 2026 We are so glad to hear that our automation tools and user-friendly interface are helping you streamline your campaigns and social media management. It is great to know that our CRM integration and detailed analytics are providing the insights you need to drive successful results. We also appreciate your candid feedback regarding our mobile experience and support options. We are always looking for ways to improve, and your comments on pricing for startups give us a lot to consider as we evolve. We are thrilled that, overall, you find Marketing 360 a powerful and reliable partner for your business! MK Mathieu K. Senior Marketing Officer Media Production ### "All-in-One Digital Marketing Platform." 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 9/10 January 26, 2026 Pros Offers effective digital marketing through social media management, emails and landing pages. Its easy to use and has multiple email templates for email marketing. Cons The cost of acquiring the platform can be expensive and confusing for new users. When you add a service, the price goes up. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor February 5, 2026 Thank you for your review, Mathieu! We are glad you find the platform easy to use and effective for your digital marketing efforts. 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