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We focus on serving startup and growing nonprofits with operating budgets of $1 million or less, although larger nonprofits can also benefit from our robust suite of integrated fundraising tools.
Community foundations, private foundations, education foundations, associations, higher education organizations, corporations, etc.
We like the flexibility for integration into our website and our users like the ease of use. We also like the ability to be able to customize Flipcause to look like our branding/website.
As a small organization, we'd never been able to justify investing in fancy CRM. We cobbled together the services we needed, often losing high percentages of our donations or ticket sales.
The customer service is great, reliable and thorough in their help. We highly recommend them.
I have created some unpublished campaigns. The Publish button is intimidating.
The dedicated team that helps you build the best website. The ease of availability to this team.
Whenever we experience a problem, which is rare, their customer service is there for us.
I like Flipcause because of the ease of use and the ability to do multiple campaigns. The concierge team have been amazing.
Some screens, when selected, take the end user to some redundant screens (Eg., the volunteer signup page has two stops that are not needed).
I love the ease of being able to work with applicants and evaluators in an easy way. Communication, documentation, and management is easy through SmarterSelect's software.
It is not until the email is opened that the recommender sees that Anthony is the actual person applying for the scholarship. This is often confusing for the recommenders.
It's easy, functional and a good value for the money. It's also great for several audiences to use, such as young teenagers and older adults who aren't too comfortable using technology.
There have been issues with individuals accidentally creating admin accounts rather than applicant accounts.
It's easy to use, customer service is fabulous, I really like that we can make changes/revisions to our application, does not require IT help.
Any issues have to be dealt with via email/chat. Sometimes it is a lot quicker/easier to explain a problem by talking rather than writing.
There are a lot of great things about this software. I enjoy the ability to customize the site easily, even for those without any sort of web-design knowledge.
We ALSO added references as a required part of the application. This cut down on time we spend on the phone tracking down references and writing them.
Darla: Hi, I'm Darla. I'm the Executive Director of a nonprofit and I give SmarterSelect a four out of five. We were using online papers for our scholarship application process, and we wanted to go online. So we had also reviewed Academic Works when I was also reviewing SmarterSelect, and Academic Works was more expensive and didn't quite have everything I was looking for. We are a small staff of two, so that means we wear many hats on a daily basis. And as you can imagine, saving time and efficiency is very important for small non-profits, so SmarterSelect offers the Scholarship Matching Questionnaire feature. This 20 question feature allows our applicants to be matched to more than 80 scholarships that we offer. So this was a very valuable tool that really attracted me to SmarterSelect. As you can imagine, matching those students manually was very time consuming. So that was one problem that SmarterSelect helped solve. Another problem that we have is, reaching our college students consistently. They're not very good about replying to emails, so SmarterSelect has the messaging feature. Not only does it offer the email messaging, it has the option for us to text message our students and reach them more quickly. So that's huge for us to make sure we're able to stay in communication with them. And another problem that SmarterSelect solved was, as we were wanting to go online with our application process, and especially during COVID-19 pandemic, we were able to have the students apply online for the scholarships. And as our staff was working remotely, we were able to review and process and communicate with the students. One thing I liked about SmarterSelect was, they offered a free trial. So I enrolled for that and was immediately connected with a technician, I believe his name was Roger. Roger was so helpful. He talked with us. He helped us with the online preparation of our unique programs, helped answer our questions, and the integration of taking our application from paper to online was very customizable. And their customer support really helped us in the initial stages and even throughout. This is year four for us using it and each year it seems like we have different questions and they're always able to help us through that. So the integration has been wonderful. Most scholarship programs are very unique in their own programming and the nice thing about SmarterSelect is that it's very customizable and you can develop the application however you need it to be. You can ask whatever questions that you need to ask and having the Matching Questionnaire as an option to help in the process of matching the student to specific scholarships was a huge selling point for me. And I would highly recommend that if you are in a scholarship program and you have several different scholarships to award with all different types of criteria, SmarterSelect is very workable, very customizable and very affordable.
Flipcause
Top FeaturesSmarterSelect
SmarterSelect
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