# Compare MailerLite vs SendGrid 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare MailerLite and SendGrid based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/136603-204113/MailerLite-vs-SendGrid

---

# MailerLite vs SendGrid Features and Cost Comparison

Last updated March 16th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

MailerLiteSendGrid2/4 selected

[MailerLite](https://www.capterra.com/p/136603/MailerLite/)[4.7 (2,259)](https://www.capterra.com/p/136603/MailerLite/reviews/)

[SendGrid](https://www.capterra.com/p/204113/SendGrid/)[4.2 (753)](https://www.capterra.com/p/204113/SendGrid/reviews/)

[## MailerLite](https://www.capterra.com/p/136603/MailerLite/)[4.7 (2,259)](https://www.capterra.com/p/136603/MailerLite/reviews/)

Starting Price

$10.00/month

Value-for-Money

4.7

Functionality

4.5

Ease of Use

4.6

Customer Service

4.8

Reviews Sentiment

Based on [2,259 reviews](#user-reviews)

Positive

2,166

Neutral

49

Negative

44

[## SendGrid](https://www.capterra.com/p/204113/SendGrid/)[4.2 (753)](https://www.capterra.com/p/204113/SendGrid/reviews/)

Starting Price

$15.00/month

Value-for-Money

4

Functionality

4.1

Ease of Use

4.1

Customer Service

3.7

Reviews Sentiment

Based on [753 reviews](#user-reviews)

Positive

620

Neutral

56

Negative

77

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## Summary

* * *

Key features rated by users

Features selected based on 14,179 reviews from email marketing software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

84%Fit

High performer

Feature ratings

Email Campaign Management

4.7

Campaign Scheduling

4.7

Newsletter Management

4.6

Email Tracking

4.7

Customizable Branding

4.7

69%Fit

Missing features

Feature ratings

Email Campaign Management

4.3

Campaign Scheduling

4.5

Newsletter Management

NA

Email Tracking

4.1

Customizable Branding

4.0

User satisfaction

User satisfaction

4.7

User reviews[2,259](https://www.capterra.com/p/136603/MailerLite/reviews/)

Ease of use

4.6

Functionality

4.5

Value for money

4.7

Customer support

4.8

User satisfaction

4.2

User reviews[753](https://www.capterra.com/p/204113/SendGrid/reviews/)

Ease of use

4.1

Functionality

4.1

Value for money

4.0

Customer support

3.7

Price starts from

Price starts from

$10Per User, Per Month

-   Free version
-   Free trial

Price starts from

$15Usage Based, Per Month

-   Free version
-   Free trial

Best for

Best for

Freelancers, writers, small and mid size businesses, non-profits, e-commerce, public administrations, large enterprises. Simply anyone who needs affordable and great value email marketing service.

Best for

SendGrid serves everyone from independent developers to enterprise level corporations, marketers, high-volume senders, enterprises, eCommerce businesses, and startups.

## User reviews

Pros & cons

LE

Leslie E.

Owner

> "I love that I can schedule campaigns, automate message and product delivery, integrate with other tools that I use, and see my analytics easily. And every..."

[See full review](https://www.capterra.com/p/136603/MailerLite/#Capterra___7006628)

MS

Martina S.

VP

> "Limited advanced customisation, automation can feel basic for very complex use cases, not ideal if you need enterprise level workflows or highly bespoke..."

[See full review](https://www.capterra.com/p/136603/MailerLite/#Capterra___7066293)

KW

Kate W.

Office Manager

> "Really pleased with this as a free/cheap option while we grow our mailing list and can see ourselves using it even as we grow to the next levels."

[See full review](https://www.capterra.com/p/136603/MailerLite/#Capterra___7121561)

VR

Verified Reviewer

Directora

> "I signed up for the service, carried out only 2 campaign sends, and before even completing a week, my account was closed."

[See full review](https://www.capterra.com/p/136603/MailerLite/#Capterra___7141456)

Katherine H.

Owner

> "I really like MailerLite's templates, which make it easy to keep consistent branding across every newsletter and campaign I send."

[See full review](https://www.capterra.com/p/136603/MailerLite/#Capterra___7073229)

AP

Ansuya P.

Director

> "Although my initial experience of using the platform and setting up my emails and automations was good, I wasn't even able to send my first email campaign as..."

[See full review](https://www.capterra.com/p/136603/MailerLite/#Capterra___6842640)

Jamie A.

Community Manager

> "From onboarding emails to tiered automations and Stripe-triggered sequences, it keeps our ecosystem organized without the clunkiness or overwhelm of some..."

[See full review](https://www.capterra.com/p/136603/MailerLite/#Capterra___6838422)

Katherine H.

Owner

> "I previously used ConvertKit for my mailing needs, but was tired of paying a fortune for features I rarely ever use."

[See full review](https://www.capterra.com/p/136603/MailerLite/#Capterra___7073229)

SD

Shelby D.

Owner

> "Seriously, from the Tenor GIF gallery for adding GIFs to emails, to their landing page/website design tools, to their new eCommerce tools, I find this to be..."

[See full review](https://www.capterra.com/p/136603/MailerLite/#Capterra___7017086)

VR

Verified Reviewer

Directora

> "For anyone considering this platform: you may pay, barely use the service, and still lose all your money with no possibility of a refund."

[See full review](https://www.capterra.com/p/136603/MailerLite/#Capterra___7141456)

Jamie A.

Community Manager

> "We use it with Make automations and we get notified immediately if there is an issue, and in a couple of clicks we are back to making money."

[See full review](https://www.capterra.com/p/136603/MailerLite/#Capterra___6838422)

JN

Jason N.

Communications Consultant

> "The editor is very challenging to work with on Mobile, with chunky overlays that make editing very challenging. But it works in a pinch."

[See full review](https://www.capterra.com/p/136603/MailerLite/#Capterra___7001101)

AK

Amber K.

Author

> "I loved how much of it was able to be modded so that my emails could be totally unique. Once I figured out how to use it, I was able to create so many..."

[See full review](https://www.capterra.com/p/136603/MailerLite/#Capterra___6837487)

MH

Manuel H.

Web Admin

> "For example, the preferences center, there is an email that I can't customize and as my public speaks Spanish it's a big cons."

[See full review](https://www.capterra.com/p/136603/MailerLite/#Capterra___7009641)

TR

Tanya R.

Creative Director

> "Their free plan offers a fantastic range of features, including automations so it’s very useful for creating a sales funnel and delivering free ebooks if..."

[See full review](https://www.capterra.com/p/136603/MailerLite/#Capterra___6625884)

LM

Laetitia M.

OBM

> "I sometimes find that when I don’t use the account for a long time, it can be a bit confusing to recover access or remember all the settings."

[See full review](https://www.capterra.com/p/136603/MailerLite/#Capterra___7009964)

MS

Martina S.

VP

> "It feels practical rather than overbuilt, which makes it a good fit for day to day email marketing, especially if you want something reliable that doesn’t get..."

[See full review](https://www.capterra.com/p/136603/MailerLite/#Capterra___7066293)

JW

Joi W.

Online Coach

> "Updating my account when they changed something in their system wasn’t easy. And when I needed help I couldn’t chat with anyone live due to the plan I had."

[See full review](https://www.capterra.com/p/136603/MailerLite/#Capterra___7021373)

Mukul S.

UI UX designer

> "It makes creating campaigns and automations very smooth, even for complex workflows."

[See full review](https://www.capterra.com/p/136603/MailerLite/#Capterra___7054273)

MH

Michael H.

Keeper of Technical Sanity

> "THIS is my ONLY complaint with MailerLite. And it is a small thing. Plus there is a workaround using CSS but they don't document how.)"

[See full review](https://www.capterra.com/p/136603/MailerLite/#Capterra___7017529)

DP

Deida P.

Founder

> "It also has a user-friendly platform that allows for your content to look professional and accessible. Plus, they have an excellent customer support service."

[See full review](https://www.capterra.com/p/136603/MailerLite/#Capterra___7023157)

JC

Jacqueline C.

Brand Designer

> "Now as the years go on so many of the options that were great are now gone. If you want customer service you have to be paying customers and all the templates..."

[See full review](https://www.capterra.com/p/136603/MailerLite/#Capterra___6623737)

PP

Pablo P.

Especilist in Institutional Culture

> "The spam filtering as many or all others plataform is always a problem that concerns those who thrive into the self education industry or any other digital..."

[See full review](https://www.capterra.com/p/136603/MailerLite/#Capterra___7002393)

MK

Marlo K.

Owner

> "The only challenge I faced was a little bit of trouble with domain authentication, which took some back-and-forth to resolve."

[See full review](https://www.capterra.com/p/136603/MailerLite/#Capterra___7006979)

IRA

Imogen R. A.

Digital Marketing Specialist

> "We employed it to very quickly develop promotional newsletters in order to increase client visibility on relatively short notice and without becoming bogged..."

[See full review](https://www.capterra.com/p/136603/MailerLite/#Capterra___6806801)

LaMP

Lucía M. P.

Founder, Publisher, and Chief Editor

> "The web tools sometimes barely work, and the simplest integrations (an email web form??)"

[See full review](https://www.capterra.com/p/136603/MailerLite/#Capterra___7000673)

EL

Elke L.

Owner

> "The interface is clean and intuitive, automations are easy to set up, and I love how smooth the email builder works. Whether I’m creating weekly newsletters,..."

[See full review](https://www.capterra.com/p/136603/MailerLite/#Capterra___6855180)

BB

Bethel B.

Marketing Director

> "I'm not familiar with code language so I wish there was more guidance for beginners or people who don't have a lot of web design experience."

[See full review](https://www.capterra.com/p/136603/MailerLite/#Capterra___7002713)

EZ

Emilija Z.

Communications specialist

> "MailerLite is like the Swiss Army knife of email marketing - but way less intimidating. Whether you're a small business owner or a creative genius (or both),..."

[See full review](https://www.capterra.com/p/136603/MailerLite/#Capterra___6773255)

AL

Ashley L.

Owner

> "I found the email design tool to be limited, reducing the ability to make aesthetic emails like some of their competitors."

[See full review](https://www.capterra.com/p/136603/MailerLite/#Capterra___6343066)

VR

Verified Reviewer

Publicity Officer

> "I had no trouble setting it up, loading a list, designing an email and sending it."

[See full review](https://www.capterra.com/p/136603/MailerLite/#Capterra___7047414)

AK

Amber K.

Author

> "My friend has a couple domain names and she let me borrow one, but it rejected when we tried to get it approved."

[See full review](https://www.capterra.com/p/136603/MailerLite/#Capterra___6837487)

MV

Matteo V.

Admin

> "It has helped me streamline my email marketing, save time, and achieve better engagement with my subscribers."

[See full review](https://www.capterra.com/p/136603/MailerLite/#Capterra___7002367)

NA

Nirv A.

Doctor

> "The cost of the service is far too high when compared to the relatively low number of subscribers, I would recommend it to be less."

[See full review](https://www.capterra.com/p/136603/MailerLite/#Capterra___7005945)

SC

Sam C.

Owner

> "Helpful tutorial type options to show you how to maximize campaigns and build campaigns."

[See full review](https://www.capterra.com/p/136603/MailerLite/#Capterra___7040623)

SI

Stanislav I.

Marketing

> "automations, missing products in refund carts, can't remove old integrated Shop"

[See full review](https://www.capterra.com/p/136603/MailerLite/#Capterra___6620925)

NM

Natalie M.

Founder Product Designer

> "I could set up my audiences and build a nice landing page, the free trial allows to explore the various features."

[See full review](https://www.capterra.com/p/136603/MailerLite/#Capterra___6638910)

RK

Ryan K.

Marketing Manager

> "The lack of control over elements in the designer can be a bit of a limitation to building amazing emails."

[See full review](https://www.capterra.com/p/136603/MailerLite/#Capterra___6466084)

SD

Shelby D.

Owner

> "It's just so dang easy to segment my audience, email my campaigns, set up automations, and add my branding to all of it."

[See full review](https://www.capterra.com/p/136603/MailerLite/#Capterra___7017086)

EL

Elke L.

Owner

> "I’ve used several email platforms, but most were either clunky, overpriced, or overly complicated."

[See full review](https://www.capterra.com/p/136603/MailerLite/#Capterra___6855180)

GMG

Gian Marco G.

Membership Director

> "Good functionalities to manage subscribers and create emails from templates."

[See full review](https://www.capterra.com/p/136603/MailerLite/#Capterra___7005320)

GS

Gabrielė S.

Head of Marketing

> "Sometimes it's difficult to find the "Back" or "Exit" button to exit from a specific window."

[See full review](https://www.capterra.com/p/136603/MailerLite/#Capterra___7014040)

AR

Alexis R.

Admin

> "It’s great for new users and a solid starting point for learning automations."

[See full review](https://www.capterra.com/p/136603/MailerLite/#Capterra___7117120)

RG

Rob G.

Founder

> "I had my first issue connecting a subdomain, which is intimidating for a person like me who is not overly technical."

[See full review](https://www.capterra.com/p/136603/MailerLite/#Capterra___6887679)

VR

Verified Reviewer

Product Manager

> "I was able to set up an almost exact copy of our HTML email template using drag & drop tools from MailerLite."

[See full review](https://www.capterra.com/p/136603/MailerLite/#Capterra___6432172)

VR

Verified Reviewer

Owner

> "The confirmation process of my business website was not so easy for me as a non guy with low technical skills."

[See full review](https://www.capterra.com/p/136603/MailerLite/#Capterra___6838383)

KC

Kelly C.

Author

> "I've been using MailerLite for several years now and haven't had any problems. When I locked myself out with 2FA, customer service was quick to help get me..."

[See full review](https://www.capterra.com/p/136603/MailerLite/#Capterra___7010517)

KK

Kristin K.

Technical Administrator

> "I don't particularily like that you have to use the blocks to add images and other visual content to your campaign. "

[See full review](https://www.capterra.com/p/136603/MailerLite/#Capterra___6623130)

AR

Annija R.

Marketing project coordinator

> "It has easy built in email blocks, it makes email crating easy. If I have some issues, help teams too solve them."

[See full review](https://www.capterra.com/p/136603/MailerLite/#Capterra___7010387)

LB

Lindsay B.

Social Media Manager

> "However, the automation features give me a horrible time."

[See full review](https://www.capterra.com/p/136603/MailerLite/#Capterra___7082843)

Elizabeth A.

Mental Health Coach

> "They integrate with all my other platforms. And now they have the capability to sell digital products!"

[See full review](https://www.capterra.com/p/136603/MailerLite/#Capterra___7014391)

AB

Aidas B.

CEO

> "It does not matter if you paid for a year."

[See full review](https://www.capterra.com/p/136603/MailerLite/#SoftwareAdvice___7079528)

Jamie A.

Community Manager

> "It plays well with Stripe, our forms, and our client journey mapping."

[See full review](https://www.capterra.com/p/136603/MailerLite/#Capterra___6838422)

MM

Monique M.

Everything. Author, programer, creative designer, etc.

> "The payment and plan options are not very intuitive."

[See full review](https://www.capterra.com/p/136603/MailerLite/#Capterra___7006689)

JS

Jeanne S.

Author

> "I anticipate using it to build my reader members and in future book launch campaigns."

[See full review](https://www.capterra.com/p/136603/MailerLite/#Capterra___7007678)

GMG

Gian Marco G.

Membership Director

> "Email preparation UI is a bit clunky."

[See full review](https://www.capterra.com/p/136603/MailerLite/#Capterra___7005320)

SD

Shelby D.

Owner

> "Outstanding customer support, great documentation for the most part, lots of integrations, easy-to-use tools and systems..."

[See full review](https://www.capterra.com/p/136603/MailerLite/#Capterra___7017086)

Wendy C.

Founder Transition Mentor

> "I was creating a new account on a new platform, and my current subscription would not automatically transfer."

[See full review](https://www.capterra.com/p/136603/MailerLite/#Capterra___6617043)

HB

Horacio B.

CEO

> "Always excellent, we started with an integrated engineering smart farming project, whose final link is cattle beef selling in our own selling point."

[See full review](https://www.capterra.com/p/136603/MailerLite/#Capterra___6641454)

Ali K.

Website Designer

> "Their approval system is a bit poor and time consuming when we use a new profile for a brand new business. And their new interface and old interface made it a..."

[See full review](https://www.capterra.com/p/136603/MailerLite/#Capterra___4919292)

GM

Gordon M.

Owner

> "Very positive, I found the initially set up very easy, I did have a problem authenticating the DNS settings (my lack of understanding being the problem), but..."

[See full review](https://www.capterra.com/p/136603/MailerLite/#Capterra___6887230)

ES

Eivind S.

coo

> "It was pretty much impossible to get in contact with anyone from ML, after a few days we got a mail stating that due to Anti Spam policies our one and only..."

[See full review](https://www.capterra.com/p/136603/MailerLite/#Capterra___4799108)

SL

Sandy L.

Owner

> "I really enjoy the intuitive workflows and how easy it is to build campaigns. When I did need support, the helpdesk was very responsive and solved my issue..."

[See full review](https://www.capterra.com/p/136603/MailerLite/#Capterra___7015628)

TP

Tatiana P.

teacher

> "For instance I cannot select the whole text, but only a single block (a single paragraph)."

[See full review](https://www.capterra.com/p/136603/MailerLite/#Capterra___6616038)

Chris L.

Operations

> "I was searching for a simple ESP with easy to use automation that was affordable. and Mailerlite fit the bill."

[See full review](https://www.capterra.com/p/136603/MailerLite/#Capterra___7100062)

DS

Dave S.

Business Manager

> "I was having issues with MailChimp not sending emails to everyone on my list."

[See full review](https://www.capterra.com/p/136603/MailerLite/#Capterra___7008910)

DS

Dave S.

Business Manager

> "I like the simplicity and the AI text creator help that is integrated into the editor."

[See full review](https://www.capterra.com/p/136603/MailerLite/#Capterra___7008910)

MN

Mahtab N.

Author of Books for Young Readers

> "The new Mailerlite version is a bit pricey."

[See full review](https://www.capterra.com/p/136603/MailerLite/#Capterra___7002592)

ER

Eric R.

CEO

> "It’s not the most advanced platform on the market, but it balances cost, usability, and core features really well."

[See full review](https://www.capterra.com/p/136603/MailerLite/#Capterra___7005784)

LW

Lynne W.

Owner

> "I still have issues with creating a good site that flows into automation."

[See full review](https://www.capterra.com/p/136603/MailerLite/#Capterra___7005558)

PP

Pablo P.

Especilist in Institutional Culture

> "I would say it is an excellent plataform to use, friendly, intuitiv, easy and fast. When you are already familiarized with the tools and hundreds of templates..."

[See full review](https://www.capterra.com/p/136603/MailerLite/#Capterra___7002393)

SG

Shella G.

Marketing Consultant

> "Another problem I sometimes have is that the formatting bar disappears and I can't get it back."

[See full review](https://www.capterra.com/p/136603/MailerLite/#Capterra___6577302)

TW

Tiina W.

Founder

> "It allows you to start for a very low investment and grows with you."

[See full review](https://www.capterra.com/p/136603/MailerLite/#Capterra___7004534)

TR

Tanya R.

Creative Director

> "The design capabilities aren’t the greatest and the interface is a little clunky until you get used to it."

[See full review](https://www.capterra.com/p/136603/MailerLite/#Capterra___6625884)

NH

Neisi H.

Author

> "User friendliness is a 10 out of 10. And free up to 1000 subscribers for my newsletter was unbeatable."

[See full review](https://www.capterra.com/p/136603/MailerLite/#Capterra___7018062)

ZB

Zanny B.

Coach Creator and Mindset Coach

> "Not much functions and can be very stressful at times to get done as not much support on the free plan."

[See full review](https://www.capterra.com/p/136603/MailerLite/#Capterra___6593458)

NT

Nevena T.

Seo

> "MailerLite offers excellent value for money, especially for small businesses or individuals starting out with email marketing."

[See full review](https://www.capterra.com/p/136603/MailerLite/#Capterra___7016891)

AB

Aidas B.

CEO

> "YOU WILL NOT GET A REFUND."

[See full review](https://www.capterra.com/p/136603/MailerLite/#SoftwareAdvice___7079528)

DC

Debbie C.

Owner

> "I have been able to effectively communicate with my target audience and drive engagement with my email campaigns."

[See full review](https://www.capterra.com/p/136603/MailerLite/#Capterra___6513133)

DG

Derek G.

Owner

> "MailerLite had issues with email bounces which led us to explore alternative solutions"

[See full review](https://www.capterra.com/p/136603/MailerLite/#Capterra___6771247)

[View Reviews](https://www.capterra.com/p/136603/MailerLite/reviews/)

AH

Amir H.

E-Commerce Manager

> "Their flexibility in terms of dynamism in email templates is superb and we can depend on them to provide our retail customers with..."

[See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___7109131)

SB

Sevval B.

Artist

> "Sometimes I have to double-save when editing dynamic templates, which can be a bit annoying."

[See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___6813299)

DS

Darren S.

Product Owner

> "Via well documented APIs, nice reporting, and a generous free tier, getting started and maintaining flow is painless and easy."

[See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___7113185)

AH

Amir H.

E-Commerce Manager

> "It is a horse to work with in regard to deliverability yet it is extremely tough to get technical assistance."

[See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___7109131)

RP

Raxit P.

Programmer Analyst

> "Excellent detailed insights with filter options to track emails/SMS to customers and comprehensive Analytic features like delivery..."

[See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___6752986)

YG

You G.

IT Intern

> "I used it to try and set-up my own email server essentially, but managing an email server was harder than I expected"

[See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___6617249)

MS

Michelle S.

Developer

> "They provide a lot of pre-made templates and designs that are modern and perfect for our marketing team."

[See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___6825957)

John W.

CEO

> "The “expert” on the other end had the audacity to insist that I must log into the account to disable the IP block feature."

[See full review](https://www.capterra.com/p/204113/SendGrid/#GetApp___6770138)

MS

Martina S.

VP

> "It’s easy to get started and works well on the surface, but over time you notice the difference between expected and actual results,..."

[See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___7134311)

John W.

CEO

> "Sounds sophisticated, right? Except, here’s the kicker: if you dare to use a different device or a new ISP, you’re immediately blocked..."

[See full review](https://www.capterra.com/p/204113/SendGrid/#GetApp___6770138)

HA

Hayley A.

Marketing Manager

> "Sending individual email campaigns is simple and their design editor is easy to use as a non technical user."

[See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___7123963)

TH

Tyler H.

CEO

> "We've used SendGrid for nearly 3 years now, and out of nowhere, this weekend they suspended our services claiming our account was..."

[See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___6641417)

MS

Michelle S.

Developer

> "SendGrid allows an interface for non-technical people at my company."

[See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___6825957)

VR

Verified Reviewer

CEO

> "Terrible service, it worked in testing mode, and so I purchased their subscription, after I deployed my website to product env, it..."

[See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___4988981)

JK

Justin K.

Owner

> "The ability to format emails and build automations was straightforward for our simple use case."

[See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___6865606)

JM

Justin M.

Contractor

> "Had they told me I could have upgraded in time, instead i lost a bunch of customers because of it."

[See full review](https://www.capterra.com/p/204113/SendGrid/#SoftwareAdvice___6881515)

RP

Raxit P.

Programmer Analyst

> "it has some very useful features like open rates and unique customers to track progress of the campaigns."

[See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___6752986)

FO

Fernando O.

Admin

> "It took SendGrid support 3 day to get back to me."

[See full review](https://www.capterra.com/p/204113/SendGrid/#GetApp___7001390)

VR

Verified Reviewer

Board Member

> "I like that the pricing is determined by the number of emails you send, which works out free for small organizations."

[See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___6557057)

ID

Irina D.

CTO

> "The design template library versioning can be confusing"

[See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___6631848)

Babatunde O.

SEO Marketer

> "SMTP was faily easy to set up anf sendgrid provided API to connect email function to my wordpress sites without stress."

[See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___6789371)

TH

Tyler H.

CEO

> "This unexpected and unwarranted outage impacted our clients and operations."

[See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___6641417)

VR

Verified Reviewer

New Business Account Manager

> "It provides free trial packages for life, 100 emails every day, and an SMTP feature that can be linked with a program."

[See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___4846909)

John W.

CEO

> "Yes, you read that right: log in to an account from which I was explicitly locked out. "

[See full review](https://www.capterra.com/p/204113/SendGrid/#GetApp___6770138)

AH

Ahliman H.

Full-Stack Developer

> "SendGrid is a reliable option, like other providers, when looking for a free or paid SMTP service."

[See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___6599078)

MH

Mohammad H.

Inbound marketing specialist

> "Support and UI are frustratingly poor and not friendly"

[See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___6636245)

Babatunde O.

SEO Marketer

> "Its very easy to set up email funnels with sendgrid plus the inbox delivery high and spam rate is low."

[See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___6789371)

BH

Ben H.

Head Honcho

> "At the time of my use it was lacking some features like detailed list segmentation / tagging of contact."

[See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___5021613)

PT

Paul T.

The Bank Agency Ltd

> "Integrated directly (and was recommended) by Replit for a vibe coded project."

[See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___7005960)

GA

Gideon A.

Frontend Developer

> "The customer is weird, they didn't approve my account for whatever reason, no explanation, I sent mail and still no explanation, they..."

[See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___5070060)

BT

Bill T.

Developer

> "As a result, we can use SendGrid with many sites to improve email deliverability within Wordpress for free, and it's still affordable..."

[See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___6241551)

ND

Nik D.

Director

> "After years of spending thousands of dollars a month we are suddenly and without warning, "temporarily" blocked from sending emails..."

[See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___5092970)

KM

Karl M.

EVP

> "The core functionalities work as expected and have delivered measurable results for our marketing team. "

[See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___6729343)

John W.

CEO

> "Too busy to care about their customers or even pretend to provide support. "

[See full review](https://www.capterra.com/p/204113/SendGrid/#GetApp___6770138)

Damien B.

Creative Director

> "We just really used it to connect it for GrooveMail users."

[See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___6529235)

Russell J.

CEO

> "SendGrid is the worst vendor in our tech stack, stay away"

[See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___6737255)

MH

Mohammad H.

Inbound marketing specialist

> "Scalable email delivery for larger campaigns."

[See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___6636245)

PK

Pranjal K.

Co founder

> "Use it for its top notch deliverability, reporting and analytics as no other application even comes close to it in these areas but as..."

[See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___3965453)

VR

Verified Reviewer

Senior software developer

> "It provides a lot email customization."

[See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___6645642)

FO

Fernando O.

Admin

> "Terrible customer support. "

[See full review](https://www.capterra.com/p/204113/SendGrid/#GetApp___7001390)

VR

Verified Reviewer

Lead Engineer

> "Sending email without getting inside spam is best thing."

[See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___6691951)

Marco S.

IT Administrator

> "The bad thing is that the IP must be changed so that the mails are not classified as spam and reach their recipients, there are things..."

[See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___3856012)

DS

Darren S.

Product Owner

> "It is easy to set up and use."

[See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___7113185)

Vance W.

Digital Marketing Head

> "SendGrid always has issues with delivering emails to Yahoo, Outlook, Hotmail, MSN, etc., so that's always a pain."

[See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___4861661)

AS

Antonella S.

Owner

> "it has a free plan and no credit card required"

[See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___6670304)

AP

Ashley P.

Assistant to Founder

> "Right now that is not possible and it along with the elements, must be configured in the designer within the platform."

[See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___5076926)

LT

Lucia T.

Customer Experience Manager

> "It handles email marketing really well and SendGrid has all we need."

[See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___6483257)

Jennifer W.

Human Resources Generalist

> "There is no consistency in the percentages of emails opened or clicked."

[See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___5031340)

PT

Paul T.

The Bank Agency Ltd

> "A really complete product but with a super simple interface."

[See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___7005960)

EE

Eduardo E.

PM

> "Templates become hard to manage when using various locales/languages."

[See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___4895127)

FD

Fernando D.

CTO and General Manager

> "The API is very well documented and the email marketing features can easily be used by non-developers without writing a single line of..."

[See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___6021884)

KS

Kate S.

content

> "The newsletter editor is a bit fickly, and how they bill for contacts isn't super clear."

[See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___4872136)

CP

Charlie P.

Director

> "We've never had an issue with our SendGrid e-mail service, and has been incredibly reliable."

[See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___6568344)

VR

Verified Reviewer

Founder

> "Our Email/domain strength started decreasing and emails started to land in spam for which we tried various methods but on changing..."

[See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___3689149)

KM

Karl M.

EVP

> "We used their email marketing tool for over 5 years and have found their solution to be reliable. "

[See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___6729343)

VR

Verified Reviewer

Executive Director

> "After using it for more than a year, we still have to resort to manually paying our invoices every month and type in our credit card..."

[See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___4590233)

DS

Davide S.

Content Creator

> "I really like the ease of use, for various projects I have found it easy to implement for sending emails to confirm the user."

[See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___6805196)

ND

Nik D.

Director

> "Hours of no communication on their support ticket that suspended our account."

[See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___5092970)

MW

Madeleine W.

Web Designer

> "After connecting SendGrid to my WordPress installation the notification emails for my web forms send without any issue."

[See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___6251134)

GJ

Gustavo J.

Marketing Manager

> "I had several problems in sending due to differences in the database."

[See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___6184244)

KM

Karl M.

EVP

> "Their customer support has been decent and met the SLA's stated on our contract."

[See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___6729343)

Ben U.

Marketing Automation

> "The support seems to be slow to respond at times and/or not very effective."

[See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___6113697)

Jennifer W.

Human Resources Generalist

> "Integrating with the email API is a breeze. When compared to other mass email service providers, we have seen that SendGrid..."

[See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___5031340)

Danny M.

Marketing Manager

> "It made it hard to determine which campaigns were actually successful."

[See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___6220669)

JA

Joe A.

COO

> "As long as you don't have an issue and need CS their tech works great and have a good value proposition. When I can find another..."

[See full review](https://www.capterra.com/p/204113/SendGrid/#GetApp___5050178)

Danny M.

Marketing Manager

> "After SendGrid was acquired by Twilio, we saw a downgrade in service."

[See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___6220669)

CP

Charlie P.

Director

> "Really easy to setup and integrate into our existing application and user flow."

[See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___6568344)

MC

Mohamed C.

Lecturer

> "Actually, I become slow to recommend SendGrid due to its limited features of contact management; it does not provide many options..."

[See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___4435202)

AP

Ashley P.

Assistant to Founder

> "We primarily utilize SendGrid to send SingleSend marketing emails and have been able to do so with great success."

[See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___5076926)

BM

Brandon M.

CMO

> "Appalling service, I genuinely have no idea how these people even have customers to begin with if one can't even sign up...."

[See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___5001707)

Ava T.

Marketing Operations Analyst

> "The email list segmentation feature, which allows us to trigger email engagement based on user behavior within our app, has had a..."

[See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___4740514)

PK

Pranjal K.

Co founder

> "Campaign automation, segmentation of contact lists are severe drawbacks of this application."

[See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___3965453)

AN

Anouar N.

Marketing Online in Youtube All Social Media

> "It gives free trial packages for life, 100 emails per day, and it has an SMTP feature that can be linked with a programEmails can be..."

[See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___4754606)

VR

Verified Reviewer

Social Media Marketing Intern

> "Also, the API is a bit confusing to set up."

[See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___4834940)

OC

Olivia C.

CEO

> "SendGrid is straightforward and does what we need it to do for an affordable price."

[See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___6309379)

VR

Verified Reviewer

Software Developer

> "The documentation can be a bit lacking sometimes, often you need to rely on third party information, which isn't inherently bad, we..."

[See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___4579208)

VR

Verified Reviewer

New Business Account Manager

> "The API is cost-effective due to its low operating expenses and lack of application development requirements."

[See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___4846909)

Leena S.

Product Lifecycle Management Specialist

> "This requirement has limited the ability of non-technical team members on my team to use Sendgrid on their own."

[See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___4307727)

IC

Isha C.

Content Head

> "Customizable market emails with an editor that works using drag and drop.- Better email delivery than other platforms as it has..."

[See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___4627483)

VR

Verified Reviewer

CTO

> "Stay away from this service, any other service would be better for your business and sanity."

[See full review](https://www.capterra.com/p/204113/SendGrid/#GetApp___4956850)

[View Reviews](https://www.capterra.com/p/204113/SendGrid/reviews/)

## User interface

[MailerLite](https://www.capterra.com/p/136603/MailerLite/)

4.71 (2,259)

4.18 (753)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

A/B Testing

207

Important

Activity Dashboard

150

Important

AI Copilot

120

Important

MailerLite

Top features

39/45

-   A/B Testing
-   Activity Dashboard
-   AI Copilot
-   API
-   Autoresponders
-   Campaign Analytics
-   Campaign Scheduling
-   CAN-SPAM Compliance
-   Click Tracking
-   Contact Management
-   Customer Journey Mapping
-   Customer Segmentation
-   Customer Surveys
-   Customizable Branding
-   Customizable CTAs
-   Customizable Fields
-   Drip Campaigns
-   Dynamic Content
-   Email Campaign Management
-   Email Sequences
-   Email Tracking
-   Engagement Tracking
-   Event Triggered Actions
-   GDPR Compliance
-   Generative AI
-   HTML Editor
-   Image Library
-   Landing Pages/Web Forms
-   Lead Capture
-   List Management
-   Mobile Optimization
-   Multi-Channel Marketing
-   Multi-Language
-   Newsletter Management
-   Personalization
-   Preview Functionality
-   Process/Workflow Automation
-   Product Recommendations
-   Real-Time Analytics
-   Reporting/Analytics
-   ROI Tracking
-   Subscriber Management
-   Template Management
-   Third-Party Integrations
-   WYSIWYG Editor

[See all features](https://www.capterra.com/p/136603/MailerLite/#features)

SendGrid

30/45

-   A/B Testing
-   Activity Dashboard
-   AI Copilot
-   API
-   Autoresponders
-   Campaign Analytics
-   Campaign Scheduling
-   CAN-SPAM Compliance
-   Click Tracking
-   Contact Management
-   Customer Journey Mapping
-   Customer Segmentation
-   Customer Surveys
-   Customizable Branding
-   Customizable CTAs
-   Customizable Fields
-   Drip Campaigns
-   Dynamic Content
-   Email Campaign Management
-   Email Sequences
-   Email Tracking
-   Engagement Tracking
-   Event Triggered Actions
-   GDPR Compliance
-   Generative AI
-   HTML Editor
-   Image Library
-   Landing Pages/Web Forms
-   Lead Capture
-   List Management
-   Mobile Optimization
-   Multi-Channel Marketing
-   Multi-Language
-   Newsletter Management
-   Personalization
-   Preview Functionality
-   Process/Workflow Automation
-   Product Recommendations
-   Real-Time Analytics
-   Reporting/Analytics
-   ROI Tracking
-   Subscriber Management
-   Template Management
-   Third-Party Integrations
-   WYSIWYG Editor

[See all features](https://www.capterra.com/p/204113/SendGrid/#features)

### Recognition

MailerLite is recognized as a top-rated tool in 5 Capterra Shortlist reports

Best Value Email MarketingSoftware (2022) 

SendGrid is recognized as a top-rated tool in 2 Capterra Shortlist reports

### Deployment & support

MailerLite

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

SendGrid

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

MailerLite

-   By MailerLite
-   Located in United States
-   Founded in 2005

SendGrid

-   By Twilio
-   Located in United States
-   Founded in 2008

## Popular Comparisons

[MailerLite](https://www.capterra.com/p/136603/MailerLite/)[4.71 (2,259)](https://www.capterra.com/p/136603/MailerLite/reviews/)

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[SendGrid](https://www.capterra.com/p/204113/SendGrid/)[4.18 (753)](https://www.capterra.com/p/204113/SendGrid/reviews/)

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4.1

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[MailerLite](https://www.capterra.com/p/136603/MailerLite/)[4.71 (2,259)](https://www.capterra.com/p/136603/MailerLite/reviews/)

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[SendGrid](https://www.capterra.com/p/204113/SendGrid/)[4.18 (753)](https://www.capterra.com/p/204113/SendGrid/reviews/)

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[Brevo](https://www.capterra.com/p/132996/brevo/)[4.62 (3,439)](https://www.capterra.com/p/132996/brevo/reviews/)

$15/month

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$9/month

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4.1

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[View full comparison](https://www.capterra.com/compare/132996-204113/brevo-vs-SendGrid)

[MailerLite](https://www.capterra.com/p/136603/MailerLite/)[4.71 (2,259)](https://www.capterra.com/p/136603/MailerLite/reviews/)

vs

[Gmail](https://www.capterra.com/p/202338/Gmail/)[4.81 (13,397)](https://www.capterra.com/p/202338/Gmail/reviews/)

$10/month

Price

$0

4.5

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4.7

4.6

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[View full comparison](https://www.capterra.com/compare/136603-202338/MailerLite-vs-Gmail)

[SendGrid](https://www.capterra.com/p/204113/SendGrid/)[4.18 (753)](https://www.capterra.com/p/204113/SendGrid/reviews/)

vs

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[4.48 (17,599)](https://www.capterra.com/p/110228/MailChimp/reviews/)

$15/month

Price

$13/month

4.1

Features

4.4

4.1

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/110228-204113/MailChimp-vs-SendGrid)

[MailerLite](https://www.capterra.com/p/136603/MailerLite/)[4.71 (2,259)](https://www.capterra.com/p/136603/MailerLite/reviews/)

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$10/month

Price

$12/month

4.5

Features

4.2

4.6

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/31898-136603/Constant-Contact-vs-MailerLite)

[SendGrid](https://www.capterra.com/p/204113/SendGrid/)[4.18 (753)](https://www.capterra.com/p/204113/SendGrid/reviews/)

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[Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/)[4.34 (2,922)](https://www.capterra.com/p/31898/Constant-Contact/reviews/)

$15/month

Price

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Features

4.2

4.1

Ease of Use

4.3

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[MailerLite](https://www.capterra.com/p/136603/MailerLite/)[4.71 (2,259)](https://www.capterra.com/p/136603/MailerLite/reviews/)

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$15/month

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Features

4.5

4.6

Ease of Use

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[SendGrid](https://www.capterra.com/p/204113/SendGrid/)[4.18 (753)](https://www.capterra.com/p/204113/SendGrid/reviews/)

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[ActiveCampaign](https://www.capterra.com/p/79367/ActiveCampaign/)[4.56 (2,561)](https://www.capterra.com/p/79367/ActiveCampaign/reviews/)

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Price

$15/month

4.1

Features

4.5

4.1

Ease of Use

4.2

[View full comparison](https://www.capterra.com/compare/79367-204113/ActiveCampaign-vs-SendGrid)

[MailerLite](https://www.capterra.com/p/136603/MailerLite/)[4.71 (2,259)](https://www.capterra.com/p/136603/MailerLite/reviews/)

vs

[HubSpot Marketing Hub](https://www.capterra.com/p/171840/HubSpot-Marketing/)[4.51 (6,228)](https://www.capterra.com/p/171840/HubSpot-Marketing/reviews/)

$10/month

Price

$15/month

4.5

Features

4.4

4.6

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/136603-171840/MailerLite-vs-HubSpot-Marketing)

[SendGrid](https://www.capterra.com/p/204113/SendGrid/)[4.18 (753)](https://www.capterra.com/p/204113/SendGrid/reviews/)

vs

[Zoho Campaigns](https://www.capterra.com/p/253223/Zoho-Campaigns/)[4.29 (315)](https://www.capterra.com/p/253223/Zoho-Campaigns/reviews/)

$15/month

Price

€4/month

4.1

Features

4.2

4.1

Ease of Use

4.2

[View full comparison](https://www.capterra.com/compare/204113-253223/SendGrid-vs-Zoho-Campaigns)