# Compare Fulcrum vs ServiceTitan 2026 | Capterra > Unsure of what to choose? Check Capterra to compare ServiceTitan and Fulcrum based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/136604-150053/Fulcrum-vs-ServiceTitan --- # ServiceTitan vs Fulcrum Features and Cost Comparison Last updated March 24th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: ServiceTitanFulcrum2/4 selected [ServiceTitan](https://www.capterra.com/p/150053/ServiceTitan/)[4.3 (325)](https://www.capterra.com/p/150053/ServiceTitan/reviews/) [Fulcrum](https://www.capterra.com/p/136604/Fulcrum/)[4.7 (236)](https://www.capterra.com/p/136604/Fulcrum/reviews/) [## ServiceTitan](https://www.capterra.com/p/150053/ServiceTitan/)[4.3 (325)](https://www.capterra.com/p/150053/ServiceTitan/reviews/) Starting Price Contact vendor Value-for-Money 3.9 Functionality 4.2 Ease of Use 4.1 Customer Service 4 Reviews Sentiment DC Based on [325 reviews](#user-reviews) Positive 277 Neutral 13 Negative 35 [## Fulcrum](https://www.capterra.com/p/136604/Fulcrum/)[4.7 (236)](https://www.capterra.com/p/136604/Fulcrum/reviews/) Starting Price $43.00/month Value-for-Money 4.5 Functionality 4.5 Ease of Use 4.7 Customer Service 4.6 Reviews Sentiment Based on [236 reviews](#user-reviews) Positive 234 Neutral 1 Negative 1 ## Summary * * * Key features rated by users Features selected based on 5,933 reviews from field service management software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 79%Fit High performer Feature ratings Mobile Access 4.1 Scheduling 4.2 Billing & Invoicing 4.2 Quotes/Estimates 4.0 CRM 4.3 \--%Fit Missing features Not enough reviews Feature ratings Mobile Access 4.6 Scheduling NA Billing & Invoicing NA Quotes/Estimates NA CRM 4.0 User satisfaction User satisfaction 4.3 User reviews[325](https://www.capterra.com/p/150053/ServiceTitan/reviews/) Ease of use 4.1 Functionality 4.2 Value for money 3.9 Customer support 4.0 User satisfaction 4.7 User reviews[236](https://www.capterra.com/p/136604/Fulcrum/reviews/) Ease of use 4.7 Functionality 4.5 Value for money 4.5 Customer support 4.6 Price starts from Price starts from \-- - Free version - Free trial Price starts from $43Per User, Per Month - Free version - Free trial Best for Best for ServiceTitan helps commercial and residential irrigation, septic, water treatment commercial locksmith, HVAC, plumbing, construction, electrical, roofing and water treatment companies. Best for Fulcrum is a field-first platform for streamlining field data collection in industries like utilities and engineering. Its AI-powered tools boost accuracy and enable smarter decisions in real time. ## User reviews Pros & cons DC Dominic C. GM > "The ability to build workflows that trigger based on specific tags has helped us stay organized, protect service standards, and..." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___7106169) CH Connie H. Accounts Receivable > "Office personell cannot create an invoice without creating a dispatch under a technician, so don't sell a filter! " [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___7090783) DC Dominic C. GM > "We’ve been able to categorize jobs, track SLAs, and create automated follow-ups in a way that keeps our team aligned and proactive." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___7106169) CH Connie H. Accounts Receivable > "Does not work well with Quickbooks, takes ten times longer to process checks and invoices. " [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___7090783) SK Sanjeev K. Office Administrative Manager > "The platform offers all the essential features for every department — from Accounting and Dispatching to Inventory and Pricebook..." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___6770963) HL Hunter L. Office Manager > "I dislike that the updates aren't tested a million times before they go live, they often affect other aspects of the software,..." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___7118580) DC Dominic C. GM > "From dispatch to reporting, it creates clarity for the team and accountability at every level." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___7106169) Logan M. Office Admin > "The biggest issue I have with ST is that some of thier features are very laggy, and are not able to be changed." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___7019377) ML Mike L. Software Integration > "The call recording feature which is linked to each customer, allows us to train our CSR team and helps to prep our technicians..." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___6625271) KH Kasey H. Owner > "It seem they are here to destroy small businesses to make more room for larger franchise" [See full review](https://www.capterra.com/p/150053/ServiceTitan/#SoftwareAdvice___7052261) KK Khiana K. Customer Service Representative > "ServiceTitan helps companies stay organized and keeps you accountable as everything is recorded from phone calls to text messages..." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___6749300) SG Summer G. Office Manager > "The system software was sold to us with a lot of features, but none of them actually worked for the business." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___7028872) ST Sasha T. Junior Digital Marketing Manager > "In terms of functionality, the advanced scheduling algorithm suggests accurate project timelines, and the full-featured dashboard..." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___6587484) CH Connie H. Accounts Receivable > "Credit on accounts have locked up and I had to get tech support to fix it. " [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___7090783) SG Summer G. Office Manager > "It would probably work great for a very large company that does a lot of service work and has complicated projects that need to be..." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___7028872) MS Mark S. RSM > "They reached out to me and set up a call/meeting with promises to streamline the business. Once they had gathered my information,..." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#SoftwareAdvice___6798095) DG Dylan G. Plumber > "Service titan has been a part of my career the entire time as a plumber, it has helped me manage my different house calls and set..." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___6661411) OH Oscar H. CEO > "Sometimes it feels like you are not using all the features that you are paying for." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___7105432) Logan M. Office Admin > "ST has transformed our company, and has helped up define processes and procedures, and work more efficiently." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___7019377) HL Hunter L. VP of Operations > "Without proper oversight, it can become difficult to track materials accurately, leading to discrepancies in replenishment and job..." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___6747022) LO Lucianna O. Office - Call Center Manager > "This data helps in making informed decisions to enhance our service." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___7117357) AK Adam K. CFO > "Customer support can sometimes be frustrating when you are trying to get a quick fix for something but overall isnt terrible." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___7107870) LO Lucianna O. Office - Call Center Manager > "User-Friendly Interface: The platform is intuitive, making it easy for my team to navigate and utilize its features effectively." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___7117357) EP Erin P. Owner > "Then, over the course of the 12-week onboarding program (overly time-consuming), they reveal that you will be paying (thousands)..." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___6500391) JR Jaclyn R. Dispatcher, ServiceTitan Champion > "They offer so many ways to dive deeper into the software and learn from each other including SparkSessions, EmberSessions and Torch..." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___6631187) TB Tyler B. President > "The reason they give you 3 months free in the beginning is because it will take minimum 3 months to figure out how to use it..." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#SoftwareAdvice___7016411) LO Lucianna O. Office - Call Center Manager > "It has streamlined our processes, improved customer satisfaction, and ultimately contributed to our bottom line." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___7117357) EK Edward K. Vice President of Operations > "My experience, as I mentioned earlier, was marred by numerous flaws, headaches, and unnecessary complications." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___7109808) BB Ben B. Sales Manager > "It has an excellent dashboard along with analytics and reporting" [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___7056444) BB Ben B. Sales Manager > "Use of the same term for two separate functions creates confusion." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___7056444) HL Hunter L. VP of Operations > "Additionally, the automation features save time and improve accuracy, while the mobile app keeps our team connected in the field." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___6747022) SG Summer G. Office Manager > "The cost of not only the implementation but the software price as well was more than we could justify." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___7028872) LO Lucianna O. Office - Call Center Manager > "ServiceTitan has been a gamechanger for our call center operations." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___7117357) DB Dawn B. Office Manager > "Payroll was a nightmare and manually entering credit cards each transaction or daily runs to the bank with deposits." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___6506639) HL Hunter L. Office Manager > "Finally, after our 3rd CSM, \[sensitive content hidden\] gave us the support that we needed and she's been a rockstar for our team." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___7118580) CL Carrie L. Special Projects Manager > "The inability for the office side to see how the app operates on the tech side of things." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___6770756) ML Mike L. Software Integration > "Though it is pricey and customer service is not great, Service Titan has really helped us maximize profit as we are able to free up..." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___6625271) TW Trevor W. owner > "Bad. Despite years of building out the Service Titan CRM within our company I am seriously considering switching to House call pro..." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#SoftwareAdvice___6553056) MF Molly F. Admin > "We like the visibility you get with ST, you can easily locate your technician whether he is driving or working at a customers home." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___6310416) MH Makaiya H. Service Construction Admin > "Some files and photos were getting corrupted, the photo upload was a bit too grainy." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___6693563) HL Hunter L. VP of Operations > "What I like most about ServiceTitan is its ability to streamline our entire workflow in one platform." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___6747022) JG Jonathan G. Director of Plumbing > "Reporting on numbers can become tricky at times." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___6805998) SK Sanjeev K. Office Administrative Manager > "ServiceTitan is an all-in-one software solution for the HVAC industry." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___6770963) CL Carrie L. Special Projects Manager > "It makes it difficult to troubleshoot when a tech has a question." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___6770756) OH Oscar H. CEO > "Love the customer service, my account manager \[sensitive content hidden\] was great everytime I needed anything." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___7105432) EV Emily V. Administrative Manager > "The system will randomly crash and there's a delay in communication for when the functionality will be restored." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___6312285) SF Scott F. Office Manager > "They dedicate time to offer webinars and training that not only help you in the software, but help you grow your business. " [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___6626384) CC Charles C. President > "Chaos, Chaos, Chaos. If you want to waste your companies time and never get anywhere, never get onboarded and ultimately ever get a..." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___6660926) SK Sanjeev K. Office Administrative Manager > "It can help a small organization grow and scale to new heights." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___6770963) MM Matt M. President > "We built our price book with way too much data and it overwhelmed the app." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___6526849) HL Hunter L. Office Manager > "It was rough in the beginning but it's getting better and it's safe to say that we are growing to like the system more and more." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___7118580) OH Oscar H. CEO > "A bit complicated to set up." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___7105432) JA Jennifer A. Director of Administrations > "Every quarter there are new process to devlop and new features of Service Titan that change the game, for the better. " [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___6323377) ST Sasha T. Junior Digital Marketing Manager > "The mobile application built has limited capability compared to the desktop version." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___6587484) JP Joshua P. Outside Sales Representative > "It kept my whole HVAC sales / install team on the same page and logged info efficiently" [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___6591276) PG Peter G. IT Manager > "Migration from previous field management and accounting systems can be a bit tedious." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___6280793) KI Kristofer I. Director of Marketing > "We love how ServiceTitan assists with automating our insulation, heating and cooling company." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___6309499) DP David P. Head of IT and Implementations > "Chat support, much to be desired, I know thats MOST companies, but for one that costs so much, its really annoying when the end..." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___6660703) Logan M. Office Admin > "Probably the best thing is the customer support." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___7019377) DD Danielle D. owner, manager > "I found onboarding to be challenging and wish I would have known more about what to expect" [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___7105405) LO Lucianna O. Office - Call Center Manager > "I highly recommend ServiceTitan to any company looking to enhance their service management capabilities." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___7117357) SG Steven G. Senior Advisor > "The largest con for us is the price and learning curve for many of the modules. " [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___6437841) RS Rick S. Overhead Door Nfld. Limited > "Great product, Service Titan's service is good and helpful, also customer's love getting notifications when our technicians are on..." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___6602754) AM Amber M. Dispatch > "I am not sure why payments that are deleted are still taken twice from a customer acct." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___6605131) ST Sasha T. Junior Digital Marketing Manager > "One area where ServiceTitan provides two groundbreaking enhancements that improve work management." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___6587484) SJ Steven J. Operations > "Takes quite a bit to on-board and learn the system due to the complexity of functions." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___6553160) SF Scott F. Office Manager > "Support has improved 10 fold in the last year or so and having the ember, spark, and torch network adds a ton of value!" [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___6626384) CH Connie H. Accounts Receivable > "Administrative nightmare. " [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___7090783) BS Brett S. Owner > "There is a good connection and communication between the office and the field because of the software." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___6605722) TH Tina H. Office Mgr. > "Onboarding was rushed. " [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___7107618) KI Kristofer I. Director of Marketing > "Helps us streamline so many jobs and not miss out on potential revenue." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___6309499) CH Connie H. Accounts Receivable > "Program is extremely expensive. " [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___7090783) DB Daniel B. Marketing Manager > "I appreciate the ability to connect with a success manager." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___6769800) BL Brandon L. Service Manager > "It is a bit difficult at times to get reports the way I want them." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___6605367) EK Edward K. Vice President of Operations > "I enjoy working with \[sensitive content hidden\] is always responsive and willing to assist." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___7109808) Aaron R. Operations Manager > "They also didn't follow through with their obligation to help with a number items outlined in the contract. After my customer..." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#GetApp___6093320) ML Mike L. Software Integration > "This allows for greater customer satisfaction leading to more reviews." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___6625271) LD Luke D. Business Systems Manager > "At times the support staff aren't helpful, and I have already tried most of the troubleshooting steps they suggest. " [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___6667716) JK Jeff K. Electrical Manager > "ServiceTitan has been instrumental in organizing our business. " [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___6817558) KB Katie B. Head of Customer Experience and Marketing > "It does soo much that it can be difficult to navigate, especially for new users." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___6309016) [View Reviews](https://www.capterra.com/p/150053/ServiceTitan/reviews/) NR Nicholas R. Co-Founder and Technical Director > "The mobile data collection app is very reliable, both online and offline, which is uncommon in other mobile form apps I..." [See full review](https://www.capterra.com/p/136604/Fulcrum/#Capterra___7057919) NV Neil V. Owner > "Downloading data is also a little clunky, this could be streamlined to target the data thats required, its time..." [See full review](https://www.capterra.com/p/136604/Fulcrum/#Capterra___6732247) DH DOMINIQUE H. Assistant Manager Restoration Response > "fantastic tool for the job ! Besides some issues with the accuracy of some drop points, it was the best way to reference..." [See full review](https://www.capterra.com/p/136604/Fulcrum/#Capterra___7035301) CM Callum M. Assistant Engineer > "Several times Fulcrum has crashed and as a result I've lost a lot of work, or if I accidentally close the tab" [See full review](https://www.capterra.com/p/136604/Fulcrum/#Capterra___6820796) MK Melissa K. Office Manager > "Techs can put in their information on the jobs, and I can go in there to see the notes and it is secure." [See full review](https://www.capterra.com/p/136604/Fulcrum/#Capterra___7058370) MO Michael O. Seed Representative > "Sometimes it takes awhile to update reports, or I spend time in a field making a report and on occasion, the new entry..." [See full review](https://www.capterra.com/p/136604/Fulcrum/#Capterra___6697360) AAA Achikule Alex A. Food Security and Livelihoods Specialist > "It's enabled me to track all the sites monitored per trip and I am able to request for maps of those sites using the GPS..." [See full review](https://www.capterra.com/p/136604/Fulcrum/#Capterra___6509446) PP Phedre P. Gas Technician > "It shouldn’t display an outlet size."" [See full review](https://www.capterra.com/p/136604/Fulcrum/#Capterra___7037437) JO Josie O. Strategic valve maintenance > "Using fulcrum and the apps help me to save pictures and locate the job I'm looking for." [See full review](https://www.capterra.com/p/136604/Fulcrum/#Capterra___6846954) KH Kelvin H. Field Service Technician > "It tends to slow down as the day goes on until eventually I have to restart my device, this problem could be my device..." [See full review](https://www.capterra.com/p/136604/Fulcrum/#Capterra___6744196) EC Edoardo C. Rural technician > "easy collection of data, employ editing of export schedule and fast and clean mode to produce a job" [See full review](https://www.capterra.com/p/136604/Fulcrum/#Capterra___7001846) TK Terry K. Sr. Const. Mgr. > "Many asset files were deleted at clients request." [See full review](https://www.capterra.com/p/136604/Fulcrum/#Capterra___7011854) GF Gabriel F. Engeneering Analyst > "It’s an incredible software for data collecting and can’t be used for more than a simple checklist, because of the..." [See full review](https://www.capterra.com/p/136604/Fulcrum/#Capterra___6484653) SS Sigitas S. Engineer > "This can be abit annoying when filter get selected by accident." [See full review](https://www.capterra.com/p/136604/Fulcrum/#Capterra___6842680) EC Edoardo C. Rural technician > "Quickly export data , easy record, gis application,possibly to apply every data collection to the product" [See full review](https://www.capterra.com/p/136604/Fulcrum/#Capterra___7001846) AK Angi K. Safety > "Some places it it hard to get WiFi signal for it. " [See full review](https://www.capterra.com/p/136604/Fulcrum/#Capterra___6716606) VR Verified Reviewer Director > "d. Very effective dashboard/UI that helps you to manage all field data colection need with less amount of time." [See full review](https://www.capterra.com/p/136604/Fulcrum/#Capterra___6435481) CM Callum M. Assistant Engineer > "Quite easy to lose unsaved work." [See full review](https://www.capterra.com/p/136604/Fulcrum/#Capterra___6820796) DH DOMINIQUE H. Assistant Manager Restoration Response > "All the datas that were inputed are of critical use for our mission." [See full review](https://www.capterra.com/p/136604/Fulcrum/#Capterra___7035301) BS Balele S. Geologist > "The software does not include the site map while using it like the Collector software & Survey123 of Esri" [See full review](https://www.capterra.com/p/136604/Fulcrum/#Capterra___2841553) TK Terry K. Sr. Const. Mgr. > "I liked the customizable priorities and asset reporting fields." [See full review](https://www.capterra.com/p/136604/Fulcrum/#Capterra___7011854) KL Katrina L. Project Lead - Wildlife Biologist > "One challenge I've noticed is that during timed surveys (e.g. breeding bird surveys), if you have a lot of fields to..." [See full review](https://www.capterra.com/p/136604/Fulcrum/#Capterra___2370364) PP PEDRO P. DIRECTOR > "Admin tools are powerful, and stability has been outstanding." [See full review](https://www.capterra.com/p/136604/Fulcrum/#Capterra___7060782) JM JOHN M. Owner > "Over 7000 valves, clocks, sprinklers, back flow, weather stations etc and any one of those items stops working or gets..." [See full review](https://www.capterra.com/p/136604/Fulcrum/#Capterra___2188537) RM Ryan M. Operation manager > "It has been helpful tracking damages and giving the customer information needed" [See full review](https://www.capterra.com/p/136604/Fulcrum/#Capterra___6697040) AS Abhinav S. IM Professional > "There have been a few times where my team is unable to edit entries due to these bugs." [See full review](https://www.capterra.com/p/136604/Fulcrum/#Capterra___2841863) DMK Dr Manish K. Professor > "The best mobile data collection tool." [See full review](https://www.capterra.com/p/136604/Fulcrum/#Capterra___7010818) JM Juri M. Director > "With the addition of their continual software bugs that come out with each new release I would recommend looking at..." [See full review](https://www.capterra.com/p/136604/Fulcrum/#Capterra___3265259) JO Josie O. Strategic valve maintenance > "Very easy to use. When the apps Where added and the jobs put on , it was very easy to work out." [See full review](https://www.capterra.com/p/136604/Fulcrum/#Capterra___6846954) AM Alan M. Senior Spatial Analyst > "Our Scientific Officers also use it to locate their air quality monitors, but again can't use it for smoke plumes /..." [See full review](https://www.capterra.com/p/136604/Fulcrum/#Capterra___2211119) SS Sigitas S. Engineer > "It is easy to use, images get uploaded superfast." [See full review](https://www.capterra.com/p/136604/Fulcrum/#Capterra___6842680) MK Mark K. Commercial Service Manager > "A misplaced data collection sheet can be a huge cost in redoing the work - some of our project work is a full day's..." [See full review](https://www.capterra.com/p/136604/Fulcrum/#Capterra___2182937) NR Nicholas R. Co-Founder and Technical Director > "It is a good product if you can afford it." [See full review](https://www.capterra.com/p/136604/Fulcrum/#Capterra___7057919) HO Hugh O. Service Operations Manager > "The app is very slow to load as it contains so much data 1G+. " [See full review](https://www.capterra.com/p/136604/Fulcrum/#Capterra___2831713) NV Neil V. Owner > "The app building and app templates make building apps very easy l." [See full review](https://www.capterra.com/p/136604/Fulcrum/#Capterra___6732247) LE Larry E. Supervisor > "Too easy to duplicate projects, would like to see an alert when a job # is already in use." [See full review](https://www.capterra.com/p/136604/Fulcrum/#Capterra___2843019) VN Vekesh N. Cable Jointer > "Excellent app for data storage." [See full review](https://www.capterra.com/p/136604/Fulcrum/#Capterra___6658223) PS Peter S. Hydstra Coordinator > "It has been hit and miss, there have been some changes made by fulcrum that i am not happy about and the limitation of..." [See full review](https://www.capterra.com/p/136604/Fulcrum/#Capterra___2371696) TC Tyler C. Field Operations > "Excellent service with streamline operation and zero downtime." [See full review](https://www.capterra.com/p/136604/Fulcrum/#Capterra___6484656) KL Katrina L. Project Lead - Wildlife Biologist > "I found that some staff members are reluctant to switch to digital data entry, because they are used to taking field..." [See full review](https://www.capterra.com/p/136604/Fulcrum/#Capterra___2370364) NV Neil V. Owner > "Using the apps are also easy, especially for operators who are not very technological literate." [See full review](https://www.capterra.com/p/136604/Fulcrum/#Capterra___6732247) AM Alan M. Senior Spatial Analyst > "WE employed a workaround using tile files but it was rather cumbersome and obviously the tiles could not be edited or..." [See full review](https://www.capterra.com/p/136604/Fulcrum/#Capterra___2211119) EF Evgeny F. Civil Inspector > "Fast server response and simplicity of setting up new apps." [See full review](https://www.capterra.com/p/136604/Fulcrum/#Capterra___6495902) AS Andrew S. Arboricultural Officer > "One very minor error was that on one occasion I was logging onto it and it let me in although I'd only just started..." [See full review](https://www.capterra.com/p/136604/Fulcrum/#Capterra___2289105) AS Alexis S. QC inspector > "Easily synced, clear maps." [See full review](https://www.capterra.com/p/136604/Fulcrum/#Capterra___6494043) JA Jackie A. Geologist 1 > "I don't like that when the program syncs it has to sync all apps even if I don't use them." [See full review](https://www.capterra.com/p/136604/Fulcrum/#Capterra___2380904) AL Anthony L. Aftermarket Sales And Service Manager > "I manage a team of 5 sales reps and each of them love it." [See full review](https://www.capterra.com/p/136604/Fulcrum/#Capterra___6664140) JM JOHN M. Owner > "Our biggest challenge is keeping track of the all the irrigation systems on our clients many properties. " [See full review](https://www.capterra.com/p/136604/Fulcrum/#Capterra___2188537) TJ Todd J. Homeless Outreach Housing Navigator > "The convenience and the ease of accessing the data." [See full review](https://www.capterra.com/p/136604/Fulcrum/#Capterra___6484665) GW Greg W. Projects > "Find it difficult to keep consistent API and webhook over time with Zappier." [See full review](https://www.capterra.com/p/136604/Fulcrum/#Capterra___2201211) NV Neil V. Owner > "It was a steep learning curve but now i find easier to use" [See full review](https://www.capterra.com/p/136604/Fulcrum/#Capterra___6732247) MS Michael S. Maintenance Foreman > "The sattelite image is old, which can make finding things off of landmarks more difficult." [See full review](https://www.capterra.com/p/136604/Fulcrum/#Capterra___2374634) AL Anthony L. Aftermarket Sales And Service Manager > "The staff are very simple and easy to work with and are very informative." [See full review](https://www.capterra.com/p/136604/Fulcrum/#Capterra___6664140) RW Ronald W. COO > "I can't easily set up an alert for every time a new file is created." [See full review](https://www.capterra.com/p/136604/Fulcrum/#Capterra___2229141) TM Taylor M. Customer Service Representative, Scheduler and Dispatcher > "Easy to use, clean looking and very helpful." [See full review](https://www.capterra.com/p/136604/Fulcrum/#Capterra___6695359) RT ROBYN T. Research Assistant Professor > "My one complaint is that some of the icons I need to click are awkwardly placed." [See full review](https://www.capterra.com/p/136604/Fulcrum/#Capterra___2188486) MC Monica C. Loading Dock > "It is easy to use and ease to teach. " [See full review](https://www.capterra.com/p/136604/Fulcrum/#Capterra___6755297) TM Tim M. CEO > "It used to be linked to our fiber design program, Vetro, but that is no longer available. " [See full review](https://www.capterra.com/p/136604/Fulcrum/#Capterra___2200372) GG Greg G. Tech > "The app is straightforward" [See full review](https://www.capterra.com/p/136604/Fulcrum/#Capterra___6508198) LS Loyiso S. Team Leader > "Lacks technical adaptation to engineering work and data would be captured then lost." [See full review](https://www.capterra.com/p/136604/Fulcrum/#Capterra___2196212) AL Anthony L. Aftermarket Sales And Service Manager > "Easy to navigate around and work wtih." [See full review](https://www.capterra.com/p/136604/Fulcrum/#Capterra___6664140) SH Stephanie H. Managing Member > "The lack of dashboard for easier reporting and process control." [See full review](https://www.capterra.com/p/136604/Fulcrum/#Capterra___2181972) AN Arun N. Project Consultant > "It provides more useful features to develop our own apps, helps us to configure and maintain our requirements most..." [See full review](https://www.capterra.com/p/136604/Fulcrum/#Capterra___2832636) MS Monty S. Maintenance Manager > "It is difficult to add overlays to the applications. " [See full review](https://www.capterra.com/p/136604/Fulcrum/#Capterra___2188516) AS Abhinav S. IM Professional > "This form will be simple and usable and easily accessible. If you are a developer you are able to extend the forms very..." [See full review](https://www.capterra.com/p/136604/Fulcrum/#Capterra___2841863) GB Greg B. Land Contamination Principal > "Retrieving the sample information once I get back into the office is not as easy as it could be." [See full review](https://www.capterra.com/p/136604/Fulcrum/#Capterra___2201025) KL Katrina L. Project Lead - Wildlife Biologist > "I also like that you can use formulas and links to fill out other fields (e.g. We've set it up so that when we select a..." [See full review](https://www.capterra.com/p/136604/Fulcrum/#Capterra___2370364) Tamas K. Research and Development Manager > "For basic form applications it is a bit too expensive." [See full review](https://www.capterra.com/p/136604/Fulcrum/#Capterra___2368288) LC Leigh C. Quality Representative > "The ease of creating a data collection form (with no code) learning from the tutorials and examples of more advanced..." [See full review](https://www.capterra.com/p/136604/Fulcrum/#Capterra___2556198) AP Angeline P. LOGS > "Can be complicated to use at time and it was difficult learning how to navigate the app at first " [See full review](https://www.capterra.com/p/136604/Fulcrum/#Capterra___2200396) Ben S. Associate Professor of Landscape Architecture and Urban Design > "Features like WordPress embeds, photo direction marking, export to KML, GIS, etc. making this the best platform..." [See full review](https://www.capterra.com/p/136604/Fulcrum/#Capterra___2368219) SS Scott S. Project Manger > "The technical support communication process seems somewhat restrictive." [See full review](https://www.capterra.com/p/136604/Fulcrum/#Capterra___2188526) TM Tim M. CEO > "Using Fulcrum allows us to get all the data and take notes and pictures that are helpful in estimating pole make ready..." [See full review](https://www.capterra.com/p/136604/Fulcrum/#Capterra___2200372) KC Kristin C. CEO > "The only item of contention right now is lack of access to the report writer." [See full review](https://www.capterra.com/p/136604/Fulcrum/#Capterra___2188478) SC Sean C. Fuel Superintendent > "We can build out apps that suit our needs, use it in offline mode in the field, overlay maps for our events and drop..." [See full review](https://www.capterra.com/p/136604/Fulcrum/#Capterra___2184077) AC Adrian C. Managing Director > "the reporting functions are limited." [See full review](https://www.capterra.com/p/136604/Fulcrum/#Capterra___2189750) KN Kathirgamanathan N. Completion Manager > "Overall, Fulcrumapp is a very good software to record data and effectively manage small-scale workflows." [See full review](https://www.capterra.com/p/136604/Fulcrum/#Capterra___2852616) Ben S. Associate Professor of Landscape Architecture and Urban Design > "I still haven't figured out how to differentiate projects from apps." [See full review](https://www.capterra.com/p/136604/Fulcrum/#Capterra___2368219) CS Chris S. Senior Civil/Survey CADD Technician | Chief Pilot - Drones > "The ease of use and ease of customization, make this a desirable app to built, test, and implement powerful user..." [See full review](https://www.capterra.com/p/136604/Fulcrum/#Capterra___2831741) RD Roy D. Senior Consultant > "Lack of support on Microsoft flow" [See full review](https://www.capterra.com/p/136604/Fulcrum/#Capterra___2191624) [View Reviews](https://www.capterra.com/p/136604/Fulcrum/reviews/) ## User interface 4.35 (325) [Fulcrum](https://www.capterra.com/p/136604/Fulcrum/) 4.72 (236) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit Accounting Integration 207 Important Activity Dashboard 150 Important Activity Tracking 120 Important ServiceTitan Top features 31/45 - Accounting Integration - Activity Dashboard - Activity Tracking - AI Copilot - AI Summarization - Alerts/Notifications - API - Billing & Invoicing - Calendar Management - Chatbot - Contact Database - Contract/License Management - CRM - Customizable Fields - Customizable Forms - Dispatch Management - Documentation Management - Drag & Drop - Electronic Signature - File Storage - Forms Management - Generative AI - GPS - Inventory Management - Maintenance Scheduling - Mobile Access - Monitoring - Online Time Clock - Payment Collection in the Field - Personalization and Recommendation - Process/Workflow Automation - Quotes/Estimates - Real-Time Data - Reporting & Statistics - Resource Allocation - Routing - Scheduling - Self Service Portal - Service History - Service Level Agreement (SLA) Management - Status Tracking - Third-Party Integrations - Workflow Management - Workforce Management - Work Order Management [See all features](https://www.capterra.com/p/150053/ServiceTitan/#features) Fulcrum 20/45 - Accounting Integration - Activity Dashboard - Activity Tracking - AI Copilot - AI Summarization - Alerts/Notifications - API - Billing & Invoicing - Calendar Management - Chatbot - Contact Database - Contract/License Management - CRM - Customizable Fields - Customizable Forms - Dispatch Management - Documentation Management - Drag & Drop - Electronic Signature - File Storage - Forms Management - Generative AI - GPS - Inventory Management - Maintenance Scheduling - Mobile Access - Monitoring - Online Time Clock - Payment Collection in the Field - Personalization and Recommendation - Process/Workflow Automation - Quotes/Estimates - Real-Time Data - Reporting & Statistics - Resource Allocation - Routing - Scheduling - Self Service Portal - Service History - Service Level Agreement (SLA) Management - Status Tracking - Third-Party Integrations - Workflow Management - Workforce Management - Work Order Management [See all features](https://www.capterra.com/p/136604/Fulcrum/#features) ### Recognition No recognitions have been awarded to ServiceTitan No recognitions have been awarded to Fulcrum ### Deployment & support ServiceTitan Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Fulcrum Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details ServiceTitan - By ServiceTitan - Located in United States - Founded in 2012 Fulcrum - By Spatial Networks - Located in United States - Founded in 2000 ## Popular Comparisons [ServiceTitan](https://www.capterra.com/p/150053/ServiceTitan/)[4.35 (325)](https://www.capterra.com/p/150053/ServiceTitan/reviews/) vs [FieldPulse](https://www.capterra.com/p/153475/FieldPulse/)[4.60 (408)](https://www.capterra.com/p/153475/FieldPulse/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.2 Features 4.4 4.1 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/150053-153475/ServiceTitan-vs-FieldPulse) [Fulcrum](https://www.capterra.com/p/136604/Fulcrum/)[4.72 (236)](https://www.capterra.com/p/136604/Fulcrum/reviews/) vs [Jobber](https://www.capterra.com/p/127994/Jobber/)[4.58 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comparison](https://www.capterra.com/compare/136604-153475/Fulcrum-vs-FieldPulse) [ServiceTitan](https://www.capterra.com/p/150053/ServiceTitan/)[4.35 (325)](https://www.capterra.com/p/150053/ServiceTitan/reviews/) vs [BuildOps](https://www.capterra.com/p/194155/BuildOps/)[4.52 (151)](https://www.capterra.com/p/194155/BuildOps/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.2 Features 4.3 4.1 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/150053-194155/ServiceTitan-vs-BuildOps) [Fulcrum](https://www.capterra.com/p/136604/Fulcrum/)[4.72 (236)](https://www.capterra.com/p/136604/Fulcrum/reviews/) vs [Connecteam](https://www.capterra.com/p/153140/Connecteam/)[4.64 (5,044)](https://www.capterra.com/p/153140/Connecteam/reviews/) $43/month Price $29/month 4.5 Features 4.5 4.7 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/136604-153140/Fulcrum-vs-Connecteam) 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vendor for pricing 4.2 Features 4.6 4.1 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/150053-162600/ServiceTitan-vs-Limble-CMMS) [Fulcrum](https://www.capterra.com/p/136604/Fulcrum/)[4.72 (236)](https://www.capterra.com/p/136604/Fulcrum/reviews/) vs [Fracttal One](https://www.capterra.com/p/159911/Fracttal/)[4.64 (1,773)](https://www.capterra.com/p/159911/Fracttal/reviews/) $43/month Price Contact vendor for pricing 4.5 Features 4.5 4.7 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/136604-159911/Fulcrum-vs-Fracttal)