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I also love the ease of customization. My support team at ProcessMap does a great job of thinking outside of the box to develop new and better ways for our business processes to become more efficient.
It is terribly confusing. There are so many back end fixes, etc.
Robust tracking and reporting, including the ability to generate customized report through Insight. The task calendar also has a variety of uses and is a great utility.
You need a full time person to be an administrator at your company, a SME. Otherwise, it is beyond frustrating and unusable.
It is a good program and has advantages over other similar tools and disadvantages compared to others.
I get complaints from users who try to select a document to open but get the edit field because the icon to open the document is on the right.
ProcessMAP is an excellent tool to organize your daily and annual activities and goals, accomplishments throughout the year are easily communicated up for reviews.
We aren't solving any business problems. Process Map continues to reject what we need as not possible without other solutions.
We use this for surveillance and security and I love how customizable it seems to be. Its pretty easy to use and set up (which is awesome to explain to our non tech people).
There are so many features that it is hard to just jump in and start using this software right away.
The ITRAK team have been great to work with, [SENSITIVE CONTENT] are very quick to respond and help resolve questions on the software.
Several limitations with this software exist. It is not able to integrate with many ERP systems and the interface is not very aesthetically pleasing.
ITRAK has transformed how we work, making us far more efficient and consistent. We are more responsive to clients and have improved reporting.
All in all this system is a step towards keeping our customers, assets, and employees safer.
Ideagen EHS
Top FeaturesITRAK 365
Ideagen EHS
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ITRAK 365
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