---
title: "Compare Readymode vs CallTools 2026 | Capterra"
description: "Unsure of what to choose? Check Capterra to compare Readymode and CallTools based on pricing, features, product details, and verified reviews."
source_url: "https://www.capterra.com/compare/136728-149510/Readymode-vs-Call-Center-Software"
page_type: "comparison"
language: "en"
---

# Readymode vs CallTools Features and Cost Comparison

Last updated September 17th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

ReadymodeCallTools2/4 selected

[Readymode](https://www.capterra.com/p/136728/Readymode/)[4.6 (144)](https://www.capterra.com/p/136728/Readymode/reviews/)

[CallTools](https://www.capterra.com/p/149510/Call-Center-Software/)[4.8 (156)](https://www.capterra.com/p/149510/Call-Center-Software/reviews/)

[## Readymode](https://www.capterra.com/p/136728/Readymode/)[4.6 (144)](https://www.capterra.com/p/136728/Readymode/reviews/)

Starting Price

$239.00/month

Value-for-Money

4.5

Functionality

4.6

Ease of Use

4.6

Customer Service

4.5

Reviews Sentiment

YS

Based on [144 reviews](#user-reviews)

Positive

133

Neutral

6

Negative

5

[## CallTools](https://www.capterra.com/p/149510/Call-Center-Software/)[4.8 (156)](https://www.capterra.com/p/149510/Call-Center-Software/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.8

Functionality

4.8

Ease of Use

4.7

Customer Service

4.8

Reviews Sentiment

SS

Based on [156 reviews](#user-reviews)

Positive

149

Neutral

6

Negative

1

What’s your intended use case?

## Summary

* * *

Features in Auto Dialer Software

35 / 50

Only Readymode

-   Email Management

Best performer

39 / 50

Only CallTools

-   Automatic Outbound Dialer
-   Compliance Management
-   Customer Database

User satisfaction

User satisfaction

4.6

User reviews[144](https://www.capterra.com/p/136728/Readymode/reviews/)

Ease of use

4.6

Functionality

4.6

Value for money

4.5

Customer support

4.5

User satisfaction

4.8

User reviews[156](https://www.capterra.com/p/149510/Call-Center-Software/reviews/)

Ease of use

4.7

Functionality

4.8

Value for money

4.8

Customer support

4.8

Price starts from

Price starts from

$239Per User, Per Month

-   Free version
-   Free trial

Price starts from

\--

-   Free version
-   Free trial

Best for

Best for

Outbound sales, marketing, lead generation and call center teams looking to engage smarter, connect faster, and grow their revenue. All-in-one platform designed to scale as your business grows.

Best for

We service BPO's, Call Centers, Telemarketers, Appointment Setters, Sales and Customer Support Centers 50-100+ Seats or CRM users that only want to talk to Live Customers, Leads & Prospects. Call us!

## User reviews

Pros & cons

YS

Yolanda S.

Co-Founder

> "The dialer allows our agents to get through leads much faster compared to manual dialing, which helps us increase the number of conversations,..."

[See full review](https://www.capterra.com/p/136728/Readymode/#Capterra___7113467)

MM

Menna M.

cold caller

> "Limited customization options, occasional lag, and integration issues with some CRM systems for sure"

[See full review](https://www.capterra.com/p/136728/Readymode/#Capterra___7124444)

OP

Omar P.

Manager

> "These tools are complemented by an integrated CRM that automatically stores call recordings, notes, and dispositions, ensuring high accountability and..."

[See full review](https://www.capterra.com/p/136728/Readymode/#Capterra___7114107)

AF

Ashley F.

Owner

> "My business does not do 1 time business to where I would never want to call these peopele again so the only way to get those leads to come back through..."

[See full review](https://www.capterra.com/p/136728/Readymode/#Capterra___6791675)

ED

Emon D.

Customer Relationship Officer

> "I appreciated that their security protocols kept my sensitive financial merchant data safe, and the reliable call recording acted as a great safety net..."

[See full review](https://www.capterra.com/p/136728/Readymode/#Capterra___7191135)

OP

Omar P.

Manager

> "Scrolling lags painfully when you swipe fast, buttons are tiny and cramped, and the whole thing just doesn’t flow."

[See full review](https://www.capterra.com/p/136728/Readymode/#Capterra___7114107)

AO

Antonio O.

SDR

> "The platform is clearly designed with outbound calling teams in mind, and when everything is configured properly, it can significantly improve dialing..."

[See full review](https://www.capterra.com/p/136728/Readymode/#Capterra___7113560)

BeM

Bahaa eldin M.

lead generation

> "some time it glitches and the phone tab sometimes glitches to connecting but not often ."

[See full review](https://www.capterra.com/p/136728/Readymode/#Capterra___7119738)

CO

Charles O.

Call Agent

> "It’s an efficient and reliable dialer that supports high-volume outbound calling, which helped me stay productive and consistently meet my targets."

[See full review](https://www.capterra.com/p/136728/Readymode/#Capterra___7116466)

AS

Abdalrahman S.

Admin

> "Sometimes the dialer facing some issues to, call break up, disorder in features sometimes, sometimes one of the users would affect the whole call..."

[See full review](https://www.capterra.com/p/136728/Readymode/#Capterra___7112392)

BeM

Bahaa eldin M.

lead generation

> "overall its a lovely experience and it facilitated my work and the dialer was amazing with easy features and fast with the calls and it also helps in..."

[See full review](https://www.capterra.com/p/136728/Readymode/#Capterra___7119738)

JM

Johanny M.

DEBT COUNSELOR

> "Appointment reminders do not play a sound since, after an hour has passed, a sound would remind me if I've missed my appointment time in another call"

[See full review](https://www.capterra.com/p/136728/Readymode/#Capterra___7112374)

OP

Omar P.

Manager

> "Furthermore, the platform's customer support is often described as "top-notch" and responsive, with technical experts available via phone, email, or..."

[See full review](https://www.capterra.com/p/136728/Readymode/#Capterra___7114107)

TS

Tosha S.

agent

> "sometimes the dialer can be slow at times when we call out it take just a second for us to be able to hear our customers say hello."

[See full review](https://www.capterra.com/p/136728/Readymode/#Capterra___7112324)

EO

Elvis O.

Sales agent

> "Readymode also gives value for money, every call made is recorded, thereby making the whole process transparent and convenient for both costumers and..."

[See full review](https://www.capterra.com/p/136728/Readymode/#Capterra___7115057)

SM

Shauna M.

sales agent

> "One downside is that the platform can feel a bit overwhelming when you first start using it. Because it has so many features and configuration options,..."

[See full review](https://www.capterra.com/p/136728/Readymode/#Capterra___7112473)

AF

Ahmed F.

Telemarketer

> "The platform provides useful tools for call centers, especially for outbound calling and lead management. Once you become familiar with the system, it..."

[See full review](https://www.capterra.com/p/136728/Readymode/#Capterra___7112474)

DA

Danny A.

Owner

> "I've had times where I had to make 3 calls and wait on the line an average of 45 minutes to an hour just to get a question moderately answered."

[See full review](https://www.capterra.com/p/136728/Readymode/#Capterra___7034631)

YS

Yolanda S.

Co-Founder

> "Another feature we really like is the call history, which makes it easy for agents to quickly see what happened on previous calls before speaking with..."

[See full review](https://www.capterra.com/p/136728/Readymode/#Capterra___7113467)

JO

Josue O.

Outreach specialist

> "The only thing I dont like about ready mode is that you have to constantly buy new numbers as they get flagged as spam."

[See full review](https://www.capterra.com/p/136728/Readymode/#Capterra___7112336)

VRT

Von Ryan T.

Appointment Setter

> "Another major advantage is its powerful dialer features, such as predictive dialing, call management, and smooth call flow that helps increase..."

[See full review](https://www.capterra.com/p/136728/Readymode/#Capterra___7112461)

Jorge Paris Q.

Retention and upselling

> "Certain workflows or reports may not be as flexible as desired."

[See full review](https://www.capterra.com/p/136728/Readymode/#Capterra___7177588)

WC

William C.

CEO

> "The power dialer is fast, stable, and works well for high-volume calling, with consistent call quality and helpful features like local presence, call..."

[See full review](https://www.capterra.com/p/136728/Readymode/#Capterra___7074347)

WH

William H.

Sales Agent

> "The microphone isnt the best and requires a really good internet connection."

[See full review](https://www.capterra.com/p/136728/Readymode/#Capterra___7114725)

SM

Shauna M.

sales agent

> "Another big advantage is the customization — you can set up campaigns, call flows, and integrations in a way that fits your team’s process."

[See full review](https://www.capterra.com/p/136728/Readymode/#Capterra___7112473)

JL

Jamal L.

money maker

> "i am doing something wrong but I can only play calls when in dial mode"

[See full review](https://www.capterra.com/p/136728/Readymode/#Capterra___7123088)

IkE

Ishu kant E.

BD

> "Powerful Predictive Dialer: ReadyMode’s predictive dialing helps maximize agent productivity by reducing idle time and increasing the number of..."

[See full review](https://www.capterra.com/p/136728/Readymode/#Capterra___7112315)

Nader H.

Cold caller

> "Sometimes, when you're already viewing an old profile and there's an incoming call; the new file won't show up."

[See full review](https://www.capterra.com/p/136728/Readymode/#Capterra___7112329)

WC

William C.

CEO

> "Call management tools such as dispositions, notes, listening, whispering, and barging make it effective for both agents and supervisors."

[See full review](https://www.capterra.com/p/136728/Readymode/#Capterra___7074347)

VS

Vinicio S.

appointment settler

> "bugs phone not connected and connecting dialer delay, very rare but sometimes 2 calls came inn at once"

[See full review](https://www.capterra.com/p/136728/Readymode/#Capterra___7112343)

MZ

Mazen Z.

Appointment Setter

> "The system handles large call volumes well and the call routing feels stable, which is extremely important for outbound teams that rely on continuous..."

[See full review](https://www.capterra.com/p/136728/Readymode/#Capterra___7112495)

AO

Antonio O.

SDR

> "Customer support response time can sometimes be slow"

[See full review](https://www.capterra.com/p/136728/Readymode/#Capterra___7113560)

KA

KAY A.

representative

> "Ready mode's predictive dialer is top-tier—it maximizes talk time and minimizes idle gaps and it is smothe."

[See full review](https://www.capterra.com/p/136728/Readymode/#Capterra___7113969)

RC

Rene C.

Call Center Agency

> "One thing I didn’t like at first is that the screen can look a little busy because there are a lot of buttons and options."

[See full review](https://www.capterra.com/p/136728/Readymode/#Capterra___7112469)

WF

William F.

Executive Volunteer

> "I am able to bring people into our organization and get them logged in and utilizing the Auto dialer to make money right away using basic equipment."

[See full review](https://www.capterra.com/p/136728/Readymode/#Capterra___7112574)

AF

Ashley F.

Owner

> "The fact that i can't let their system scrub my own leads because if I let their system do the work for me nobody that has been previously booked will..."

[See full review](https://www.capterra.com/p/136728/Readymode/#Capterra___6791675)

RC

Rene C.

Call Center Agency

> "It’s helpful for keeping track of leads, notes, and appointments while making calls. Once you learn the layout it definitely helps you stay productive..."

[See full review](https://www.capterra.com/p/136728/Readymode/#Capterra___7112469)

KL

Kevin L.

Direct of Sales

> "i dont like to having wait days for a reponce on issues were having .especially when you have 50 plus emplyees."

[See full review](https://www.capterra.com/p/136728/Readymode/#Capterra___7034534)

JA

Jonathan A.

Account Executive

> "What I liked most about Readymode is its easy-to-use interface and reliable predictive dialer, which helps agents handle calls more efficiently."

[See full review](https://www.capterra.com/p/136728/Readymode/#Capterra___7112647)

JAR

Julian Alejandro R.

Cold caller

> "The reporting dashboard feels a bit rigid."

[See full review](https://www.capterra.com/p/136728/Readymode/#Capterra___7113354)

SSK

Saurabh Sudhakar K.

Executive

> "The platform makes it easy to organize leads, automate dialling, and monitor performance in real time."

[See full review](https://www.capterra.com/p/136728/Readymode/#Capterra___7130598)

BH

Benjamin H.

Business Development Representative

> "sometimes it glitches but I don't know if its cause of my connection or any other internal problem but its very seldom"

[See full review](https://www.capterra.com/p/136728/Readymode/#Capterra___7112242)

AR

Abdelrahman R.

Cold Caller

> "nice dialer with simple interface so you can easily acces each and every topic in the database of the list"

[See full review](https://www.capterra.com/p/136728/Readymode/#Capterra___7123707)

SM

Shauna M.

sales agent

> "Some parts of the interface also feel a little outdated and could be more intuitive."

[See full review](https://www.capterra.com/p/136728/Readymode/#Capterra___7112473)

JAR

Julian Alejandro R.

Cold caller

> "It dramatically reduces downtime between calls by adjusting the dialing rate based on agent availability."

[See full review](https://www.capterra.com/p/136728/Readymode/#Capterra___7113354)

DP

David P.

CEO

> "Some of the feautures in the system itself are a little complicated to manuever especially with no prior experience."

[See full review](https://www.capterra.com/p/136728/Readymode/#Capterra___7041656)

MM

Mariam M.

cold caller

> "I appreciate how reliable most of the core features are, especially the call management tools and the ability to keep track of leads and notes..."

[See full review](https://www.capterra.com/p/136728/Readymode/#Capterra___7112263)

AF

Ahmed F.

Telemarketer

> "The learning curve can still be a bit challenging for people who have never used a call center platform before."

[See full review](https://www.capterra.com/p/136728/Readymode/#Capterra___7112474)

IkE

Ishu kant E.

BD

> "The interface is user-friendly, making it easy for teams to manage campaigns, track call performance, and handle large call volumes."

[See full review](https://www.capterra.com/p/136728/Readymode/#Capterra___7112315)

AP

Ambra P.

sales

> "i don't really have any complaints, i would say it not working properly with the mac safari browser."

[See full review](https://www.capterra.com/p/136728/Readymode/#Capterra___7112382)

BR

Byron R.

Sales Rep

> "It keeps agents connected to live calls consistently, which increases productivity and reduces idle time."

[See full review](https://www.capterra.com/p/136728/Readymode/#Capterra___7114071)

FJ

Felix J.

Owner

> "i don’t like the 4 hour call window where we can’t call again until another 4 hours passes"

[See full review](https://www.capterra.com/p/136728/Readymode/#Capterra___6533570)

AO

Antonio O.

SDR

> "Efficient automated call dialer that supports high-volume outbound campaigns"

[See full review](https://www.capterra.com/p/136728/Readymode/#Capterra___7113560)

JR

Jayanth R.

SALES

> "Honestly calls are slow on weekends but can't expect everything to be perfect that's just how cold calling is."

[See full review](https://www.capterra.com/p/136728/Readymode/#Capterra___7059872)

DP

David P.

CEO

> "The platform makes it easy to organize and distribute lead lists, track call outcomes, and monitor team performance in real time."

[See full review](https://www.capterra.com/p/136728/Readymode/#Capterra___7041656)

MA

Mariem A.

cash buyer

> "Sometimes it’s difficult to get very detailed insights from the reports."

[See full review](https://www.capterra.com/p/136728/Readymode/#Capterra___7112245)

EO

Elvis O.

Sales agent

> "I like the fact that calls can be made seamlessly, and every body can hear each other clearly without glitches."

[See full review](https://www.capterra.com/p/136728/Readymode/#Capterra___7115057)

DG

Danny G.

manager

> "dids are too expensive i really wasn't sure to go with this dialer or use vici "

[See full review](https://www.capterra.com/p/136728/Readymode/#Capterra___7098745)

AF

Ahmed F.

Telemarketer

> "I also liked the call management features, such as tracking call outcomes and managing leads within the system."

[See full review](https://www.capterra.com/p/136728/Readymode/#Capterra___7112474)

DA

Danny A.

Owner

> "It looks like a windows 8 computer and its confusing."

[See full review](https://www.capterra.com/p/136728/Readymode/#Capterra___7034631)

RT

RANA T.

Agent

> "It’s a solid platform for outbound calling, especially for cold calling and lead generation."

[See full review](https://www.capterra.com/p/136728/Readymode/#Capterra___7122334)

DA

Danny A.

Owner

> "Every time i talk to \[sensitive content hidden\] he over delivers."

[See full review](https://www.capterra.com/p/136728/Readymode/#Capterra___7034631)

AS

Abdalrahman S.

Admin

> "Simple design, easy access, takes no time to filter calls, easy to dial, affordable for startups, the ability to monitor, track performance, multiple..."

[See full review](https://www.capterra.com/p/136728/Readymode/#Capterra___7112392)

DP

David P.

CEO

> "I dont like how its system itself isnt too user friendly."

[See full review](https://www.capterra.com/p/136728/Readymode/#Capterra___7041656)

SM

Shauna M.

sales agent

> "The real-time reporting and analytics are also useful for tracking agent performance and campaign results."

[See full review](https://www.capterra.com/p/136728/Readymode/#Capterra___7112473)

VR

Verified Reviewer

Owner

> "I had to reach out to freelancers which charge $3500 to do what ReadyMode claims to help you with as a customer but never does."

[See full review](https://www.capterra.com/p/136728/Readymode/#GetApp___3767603)

RC

Rene C.

Call Center Agency

> "You can see the customer information, script, and notes all in one place, which makes it easier to talk to people and stay organized."

[See full review](https://www.capterra.com/p/136728/Readymode/#Capterra___7112469)

VR

Verified Reviewer

Owner

> "I need to integrate with another CRM and there is no support!"

[See full review](https://www.capterra.com/p/136728/Readymode/#GetApp___3767603)

Jorge Paris Q.

Retention and upselling

> "Overall, it improved efficiency and gave us better visibility into performance, making it a valuable tool for our operations."

[See full review](https://www.capterra.com/p/136728/Readymode/#Capterra___7177588)

SM

Shauna M.

sales agent

> "Some parts of the interface also feel a little outdated and could be more intuitive."

[See full review](https://www.capterra.com/p/136728/Readymode/#Capterra___7112473)

ZM

Zaheer M.

Campaign Manager

> "Its is the best dialer to work with and we have the best contractability and the agents hit higher numbers and earn more comms"

[See full review](https://www.capterra.com/p/136728/Readymode/#Capterra___7112438)

DP

David P.

CEO

> "I dont like how its system itself isnt too user friendly."

[See full review](https://www.capterra.com/p/136728/Readymode/#Capterra___7041656)

HG

Hans G.

Owner

> "It excels in efficiency, scheduling, and support, but the spam-flagging issue holds it back from being best-in-class. If call reputation were improved,..."

[See full review](https://www.capterra.com/p/136728/Readymode/#Capterra___7074429)

VR

Verified Reviewer

Owner

> "I need to integrate with another CRM and there is no support!"

[See full review](https://www.capterra.com/p/136728/Readymode/#GetApp___3767603)

MM

Mariam M.

cold caller

> "In general, I would rate my experience very highly because the software helps teams stay efficient and organized, making it a valuable tool for call..."

[See full review](https://www.capterra.com/p/136728/Readymode/#Capterra___7112263)

SM

Shauna M.

sales agent

> "One downside is that the platform can feel a bit overwhelming when you first start using it. Because it has so many features and configuration options,..."

[See full review](https://www.capterra.com/p/136728/Readymode/#Capterra___7112473)

AO

Alfonso O.

Sales agent

> "in general is good, as I said before I would making a little easier to use by organizing different in a more simple way the info and different options..."

[See full review](https://www.capterra.com/p/136728/Readymode/#Capterra___7125654)

WH

William H.

Sales Agent

> "The microphone isnt the best and requires a really good internet connection."

[See full review](https://www.capterra.com/p/136728/Readymode/#Capterra___7114725)

MG

Maria G.

sales agent

> "The connection quality is generally stable, and the calls go through without major delays."

[See full review](https://www.capterra.com/p/136728/Readymode/#Capterra___7113376)

AO

Antonio O.

SDR

> "Customer support response time can sometimes be slow"

[See full review](https://www.capterra.com/p/136728/Readymode/#Capterra___7113560)

MA

Mariem A.

cash buyer

> "The user-friendly interface made it easy to navigate and manage calls efficiently, even during high volume periods"

[See full review](https://www.capterra.com/p/136728/Readymode/#Capterra___7112245)

DA

Danny A.

Owner

> "Every time i talk to \[sensitive content hidden\] he over delivers."

[See full review](https://www.capterra.com/p/136728/Readymode/#Capterra___7034631)

TL

Tracy L.

phone setter

> "every thing is easy to find, easy to find what your looking for and what is needed to access what it is you need to use"

[See full review](https://www.capterra.com/p/136728/Readymode/#Capterra___7113489)

VR

Verified Reviewer

Owner

> "I had to reach out to freelancers which charge $3500 to do what ReadyMode claims to help you with as a customer but never does."

[See full review](https://www.capterra.com/p/136728/Readymode/#GetApp___3767603)

[View Reviews](https://www.capterra.com/p/136728/Readymode/reviews/)

SS

Sean S.

Contact Center Manager

> "Value, Call Dialer, Team, account management, secure system, customer support team is great, data management..."

[See full review](https://www.capterra.com/p/149510/Call-Center-Software/#Capterra___7107998)

EP

Elad P.

Manager

> "The platform feels a bit dated, especially the interface."

[See full review](https://www.capterra.com/p/149510/Call-Center-Software/#Capterra___7071944)

EP

Elad P.

Manager

> "The predictive dialer works, call quality is generally solid, and once things are set up, agents can move through calls..."

[See full review](https://www.capterra.com/p/149510/Call-Center-Software/#Capterra___7071944)

EP

Elad P.

Manager

> "There’s definitely a learning curve for new users, and it’s not the most intuitive system out of the gate."

[See full review](https://www.capterra.com/p/149510/Call-Center-Software/#Capterra___7071944)

Jeremy C.

Exec VP of Operations

> "CallTools is a must if you need a software with a real-time support."

[See full review](https://www.capterra.com/p/149510/Call-Center-Software/#Capterra___7145805)

Jason H.

OWNER

> "So I tried the software and it had sound issues, saving issues and it was clunky."

[See full review](https://www.capterra.com/p/149510/Call-Center-Software/#Capterra___6854605)

Jason H.

OWNER

> "Both Mojo and Batch Dialer I was able to always get a tech agent back to me within a short time, not hours or days."

[See full review](https://www.capterra.com/p/149510/Call-Center-Software/#Capterra___6854605)

CA

Chanel A.

Realtor

> "There’s no mobile app, so I can’t dial from my phone"

[See full review](https://www.capterra.com/p/149510/Call-Center-Software/#Capterra___6569181)

PF

Paul F.

VP of Marketing

> "We were all able to double our connections per day calling the same leads that we did on other softwares."

[See full review](https://www.capterra.com/p/149510/Call-Center-Software/#Capterra___6837866)

Jason H.

OWNER

> "I did notice delays in calls and dropped calls."

[See full review](https://www.capterra.com/p/149510/Call-Center-Software/#Capterra___6854605)

JM

Javier M.

HR Manager

> "We use it everyday and has helped us a lot generating new leads for our business."

[See full review](https://www.capterra.com/p/149510/Call-Center-Software/#Capterra___6595879)

JM

Javier M.

HR Manager

> "So far the only thing I don't like that much is the warmimng up phone numbers period"

[See full review](https://www.capterra.com/p/149510/Call-Center-Software/#Capterra___6595879)

JB

Jordan B.

Director of Inside Sales

> "Even when we have the occasional issues the support team is on it asap and 99% of the time resolved within a reasonable..."

[See full review](https://www.capterra.com/p/149510/Call-Center-Software/#Capterra___6838958)

BL

Brock L.

Head of Operations

> "None, other than the interface can be hard to do some functions on only because that calls for some in depth data..."

[See full review](https://www.capterra.com/p/149510/Call-Center-Software/#Capterra___6151246)

PF

Paul F.

VP of Marketing

> "My favorite thing that has been the biggest game changer for us are the live filters."

[See full review](https://www.capterra.com/p/149510/Call-Center-Software/#Capterra___6837866)

EG

Eli G.

President

> "Additionally not being able to refresh numbers for more than 30 days periods at a time can make it extra work when..."

[See full review](https://www.capterra.com/p/149510/Call-Center-Software/#Capterra___4306634)

JK

Jason K.

Owner

> "What I like most, is that after all the customization available, and the personalization, it feels as if it were built..."

[See full review](https://www.capterra.com/p/149510/Call-Center-Software/#Capterra___6123365)

RM

Rita M.

Licensed Insurance Agent

> "For a while I did not need to call out that much and cancelled my subscription."

[See full review](https://www.capterra.com/p/149510/Call-Center-Software/#Capterra___6454085)

ML

Mark L.

CMO

> "They guided me through every step of the process, ensuring that I had all the information I needed to make informed..."

[See full review](https://www.capterra.com/p/149510/Call-Center-Software/#Capterra___6161242)

EP

Elad P.

Manager

> "The platform feels a bit dated, especially the interface."

[See full review](https://www.capterra.com/p/149510/Call-Center-Software/#Capterra___7071944)

ML

Mark L.

CMO

> "With their help, I was able to gain insights into my target audience and tailor my campaigns for maximum impact."

[See full review](https://www.capterra.com/p/149510/Call-Center-Software/#Capterra___6161242)

EP

Elad P.

Manager

> "There’s definitely a learning curve for new users, and it’s not the most intuitive system out of the gate."

[See full review](https://www.capterra.com/p/149510/Call-Center-Software/#Capterra___7071944)

PF

Paul F.

VP of Marketing

> "We’ve also been able to nourish our leads for longer."

[See full review](https://www.capterra.com/p/149510/Call-Center-Software/#Capterra___6837866)

Jason H.

OWNER

> "So I tried the software and it had sound issues, saving issues and it was clunky."

[See full review](https://www.capterra.com/p/149510/Call-Center-Software/#Capterra___6854605)

FK

Firas K.

Sales manager

> "Special thanks to Michael Plumey helped me over the phone to resolve couple of issue and configuring the call transfer..."

[See full review](https://www.capterra.com/p/149510/Call-Center-Software/#Capterra___6221358)

BL

Brock L.

Head of Operations

> "None, other than the interface can be hard to do some functions on only because that calls for some in depth data..."

[See full review](https://www.capterra.com/p/149510/Call-Center-Software/#Capterra___6151246)

Jason H.

OWNER

> "First off, I use performance chromebooks and love them."

[See full review](https://www.capterra.com/p/149510/Call-Center-Software/#Capterra___6854605)

EP

Elad P.

Manager

> "The platform feels a bit dated, especially the interface."

[See full review](https://www.capterra.com/p/149510/Call-Center-Software/#Capterra___7071944)

[View Reviews](https://www.capterra.com/p/149510/Call-Center-Software/reviews/)

## User interface

4.62 (144)

[CallTools](https://www.capterra.com/p/149510/Call-Center-Software/)

4.83 (156)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Readymode

35/50

-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   AI/Machine Learning
-   Alerts/Notifications
-   Answering Machine Detection
-   API
-   Auto-Dialer
-   Automatic Call Distribution
-   Automatic Outbound Dialer
-   Autonomous Task Execution
-   Callback Scheduling
-   Call Center Management
-   Call Disposition
-   Caller ID
-   Call List Management
-   Call Logging
-   Call Monitoring
-   Call Prioritization and List Optimization
-   Call Recording
-   Call Reporting
-   Call Routing
-   Call Scheduling
-   Call Scripting
-   Call Scrubbing
-   Call Tracking
-   Call Transfer
-   Campaign Management
-   Campaign Specific Caller ID
-   Chat/Messaging
-   Compliance Management
-   Compliance Monitoring
-   Computer Telephony Integration
-   Contact Database
-   Contact Management
-   CRM
-   Cross-system Integration
-   Customer Database
-   Customizable Fields
-   Data Security
-   Email Management
-   For Sales Teams/Organizations
-   Generative AI
-   Inbound Call Center
-   Integrations Management
-   Interaction Tracking
-   IVR
-   Lead Capture
-   Lead Distribution
-   Lead Management

[See all features](https://www.capterra.com/p/136728/Readymode/#features)

CallTools

Top features

39/50

-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   AI/Machine Learning
-   Alerts/Notifications
-   Answering Machine Detection
-   API
-   Auto-Dialer
-   Automatic Call Distribution
-   Automatic Outbound Dialer
-   Autonomous Task Execution
-   Callback Scheduling
-   Call Center Management
-   Call Disposition
-   Caller ID
-   Call List Management
-   Call Logging
-   Call Monitoring
-   Call Prioritization and List Optimization
-   Call Recording
-   Call Reporting
-   Call Routing
-   Call Scheduling
-   Call Scripting
-   Call Scrubbing
-   Call Tracking
-   Call Transfer
-   Campaign Management
-   Campaign Specific Caller ID
-   Chat/Messaging
-   Compliance Management
-   Compliance Monitoring
-   Computer Telephony Integration
-   Contact Database
-   Contact Management
-   CRM
-   Cross-system Integration
-   Customer Database
-   Customizable Fields
-   Data Security
-   Email Management
-   For Sales Teams/Organizations
-   Generative AI
-   Inbound Call Center
-   Integrations Management
-   Interaction Tracking
-   IVR
-   Lead Capture
-   Lead Distribution
-   Lead Management

[See all features](https://www.capterra.com/p/149510/Call-Center-Software/#features)

### Recognition

Readymode is recognized as a top-rated tool in 1 Capterra Shortlist reports

Best Value Predictive Dialer Software (2026) 

CallTools is recognized as a top-rated tool in 2 Capterra Shortlist reports

Best Value Auto Dialer Software (2024) 

### Deployment & support

Readymode

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

CallTools

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Readymode

-   By Readymode
-   Located in Canada
-   Founded in 2012

CallTools

-   By CallTools
-   Located in United States
-   Founded in 2014

## Popular Comparisons

[Readymode](https://www.capterra.com/p/136728/Readymode/)[4.62 (144)](https://www.capterra.com/p/136728/Readymode/reviews/)

vs

[Convoso](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/)[4.51 (395)](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/reviews/)

$239/month

Price

$90/month

4.6

Features

4.5

4.6

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/76768-136728/Cloud-Predictive-Dialer-vs-Readymode)

[CallTools](https://www.capterra.com/p/149510/Call-Center-Software/)[4.83 (156)](https://www.capterra.com/p/149510/Call-Center-Software/reviews/)

vs

[Ringover](https://www.capterra.com/p/169627/RingOver/)[4.71 (888)](https://www.capterra.com/p/169627/RingOver/reviews/)

Contact vendor for pricing

Price

$29/month

4.8

Features

4.7

4.7

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/149510-169627/Call-Center-Software-vs-RingOver)

[Readymode](https://www.capterra.com/p/136728/Readymode/)[4.62 (144)](https://www.capterra.com/p/136728/Readymode/reviews/)

vs

[DialedIn CCaaS](https://www.capterra.com/p/29589/CallCenterNOW/)[4.81 (335)](https://www.capterra.com/p/29589/CallCenterNOW/reviews/)

$239/month

Price

$25/month

4.6

Features

4.7

4.6

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/29589-136728/CallCenterNOW-vs-Readymode)

[CallTools](https://www.capterra.com/p/149510/Call-Center-Software/)[4.83 (156)](https://www.capterra.com/p/149510/Call-Center-Software/reviews/)

vs

[Convoso](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/)[4.51 (395)](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/reviews/)

Contact vendor for pricing

Price

$90/month

4.8

Features

4.5

4.7

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/76768-149510/Cloud-Predictive-Dialer-vs-Call-Center-Software)

[Readymode](https://www.capterra.com/p/136728/Readymode/)[4.62 (144)](https://www.capterra.com/p/136728/Readymode/reviews/)

vs

[Call Logic](https://www.capterra.com/p/164101/Call-Logic/)[4.65 (57)](https://www.capterra.com/p/164101/Call-Logic/reviews/)

$239/month

Price

$79.99/month

4.6

Features

4.4

4.6

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/136728-164101/Readymode-vs-Call-Logic)

[CallTools](https://www.capterra.com/p/149510/Call-Center-Software/)[4.83 (156)](https://www.capterra.com/p/149510/Call-Center-Software/reviews/)

vs

[DialedIn CCaaS](https://www.capterra.com/p/29589/CallCenterNOW/)[4.81 (335)](https://www.capterra.com/p/29589/CallCenterNOW/reviews/)

Contact vendor for pricing

Price

$25/month

4.8

Features

4.7

4.7

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/29589-149510/CallCenterNOW-vs-Call-Center-Software)

[Readymode](https://www.capterra.com/p/136728/Readymode/)[4.62 (144)](https://www.capterra.com/p/136728/Readymode/reviews/)

vs

[Kixie PowerCall & SMS](https://www.capterra.com/p/135636/Kixie-PowerCall/)[4.63 (295)](https://www.capterra.com/p/135636/Kixie-PowerCall/reviews/)

$239/month

Price

Contact vendor for pricing

4.6

Features

4.6

4.6

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/135636-136728/Kixie-PowerCall-vs-Readymode)

[CallTools](https://www.capterra.com/p/149510/Call-Center-Software/)[4.83 (156)](https://www.capterra.com/p/149510/Call-Center-Software/reviews/)

vs

[LiveAgent](https://www.capterra.com/p/102188/LiveAgent/)[4.67 (1,789)](https://www.capterra.com/p/102188/LiveAgent/reviews/)

Contact vendor for pricing

Price

$15/month

4.8

Features

4.6

4.7

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/102188-149510/LiveAgent-vs-Call-Center-Software)

[Readymode](https://www.capterra.com/p/136728/Readymode/)[4.62 (144)](https://www.capterra.com/p/136728/Readymode/reviews/)

vs

[Five9](https://www.capterra.com/p/132405/Five9/)[4.22 (486)](https://www.capterra.com/p/132405/Five9/reviews/)

$239/month

Price

$159/month

4.6

Features

4.1

4.6

Ease of Use

4.2

[View full comparison](https://www.capterra.com/compare/132405-136728/Five9-vs-Readymode)

[CallTools](https://www.capterra.com/p/149510/Call-Center-Software/)[4.83 (156)](https://www.capterra.com/p/149510/Call-Center-Software/reviews/)

vs

[Nextiva](https://www.capterra.com/p/175788/Nextiva/)[4.60 (919)](https://www.capterra.com/p/175788/Nextiva/reviews/)

Contact vendor for pricing

Price

$25/month

4.8

Features

4.5

4.7

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/149510-175788/Call-Center-Software-vs-Nextiva)

[Readymode](https://www.capterra.com/p/136728/Readymode/)[4.62 (144)](https://www.capterra.com/p/136728/Readymode/reviews/)

vs

[JustCall](https://www.capterra.com/p/157853/JustCall/)[4.10 (225)](https://www.capterra.com/p/157853/JustCall/reviews/)

$239/month

Price

$29/month

4.6

Features

4.1

4.6

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/136728-157853/Readymode-vs-JustCall)

[CallTools](https://www.capterra.com/p/149510/Call-Center-Software/)[4.83 (156)](https://www.capterra.com/p/149510/Call-Center-Software/reviews/)

vs

[CallHippo](https://www.capterra.com/p/159578/CallHippo/)[4.39 (692)](https://www.capterra.com/p/159578/CallHippo/reviews/)

Contact vendor for pricing

Price

$0/month

4.8

Features

4.3

4.7

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/149510-159578/Call-Center-Software-vs-CallHippo)