# Compare Readymode vs CTM 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare CTM and Readymode based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/136728-152004/Readymode-vs-Call-tracking-software

---

# CTM vs Readymode Features and Cost Comparison

Last updated March 14th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

CTMReadymode2/4 selected

[CTM](https://www.capterra.com/p/152004/Call-tracking-software/)[4.6 (150)](https://www.capterra.com/p/152004/Call-tracking-software/reviews/)

[Readymode](https://www.capterra.com/p/136728/Readymode/)[4.6 (129)](https://www.capterra.com/p/136728/Readymode/reviews/)

[## CTM](https://www.capterra.com/p/152004/Call-tracking-software/)[4.6 (150)](https://www.capterra.com/p/152004/Call-tracking-software/reviews/)

Starting Price

$79.00/month

Value-for-Money

4.5

Functionality

4.6

Ease of Use

4.4

Customer Service

4.6

Reviews Sentiment

DH

VB

Based on [150 reviews](#user-reviews)

Positive

141

Neutral

6

Negative

3

[## Readymode](https://www.capterra.com/p/136728/Readymode/)[4.6 (129)](https://www.capterra.com/p/136728/Readymode/reviews/)

Starting Price

$199.00/month

Value-for-Money

4.4

Functionality

4.5

Ease of Use

4.6

Customer Service

4.4

Reviews Sentiment

YS

sm

Based on [129 reviews](#user-reviews)

Positive

118

Neutral

6

Negative

5

What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 4,761 reviews from call center software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

74%Fit

Not enough reviews

Feature ratings

Call Center Management

4.7

Dashboard

\--

Call Logging

4.9

Call Recording

4.8

Call Tracking

4.8

74%Fit

Not enough reviews

Feature ratings

Call Center Management

4.8

Dashboard

\--

Call Logging

4.7

Call Recording

4.8

Call Tracking

4.5

User satisfaction

User satisfaction

4.6

User reviews[150](https://www.capterra.com/p/152004/Call-tracking-software/reviews/)

Ease of use

4.4

Functionality

4.6

Value for money

4.5

Customer support

4.6

User satisfaction

4.6

User reviews[129](https://www.capterra.com/p/136728/Readymode/reviews/)

Ease of use

4.6

Functionality

4.5

Value for money

4.4

Customer support

4.4

Price starts from

Price starts from

$79Usage Based, Per Month

-   Free version
-   Free trial

Price starts from

$199Per User, Per Month

-   Free version
-   Free trial

Best for

Best for

CTM is used by marketing agencies, digital marketers, sales teams, contact centers, and global organizations.

Best for

Outbound sales, marketing, lead generation and call center teams looking to engage smarter, connect faster, and grow their revenue. All-in-one platform designed to scale as your business grows.

## User reviews

Pros & cons

DH

David H.

Director, Marketing

> "Their team built a custom script that pulls specific UTM parameters from our activity session data and logs them into our CRM, giving us a..."

[See full review](https://www.capterra.com/p/152004/Call-tracking-software/#Capterra___7049178)

SM

Sean M.

Director of Admissions

> "CTM, being web-based, also has the potential to experience lags in quality, dropped calls and other issues. And aforementioned, because the..."

[See full review](https://www.capterra.com/p/152004/Call-tracking-software/#Capterra___7039356)

VB

Vincent B.

Marketing Director

> "Their integrations (Google Ads, CRM platforms, analytics tools) are solid and reliable, and the platform scales well as call volume grows."

[See full review](https://www.capterra.com/p/152004/Call-tracking-software/#Capterra___7062826)

JW

Jared W.

PPC Specialist

> "You cant filter calls by campaign medium."

[See full review](https://www.capterra.com/p/152004/Call-tracking-software/#Capterra___7008979)

MD

Max D.

Director of Business Development

> "Very robust a capable platform for managing calls. If you can dream it, call tracking metrics can make it happen."

[See full review](https://www.capterra.com/p/152004/Call-tracking-software/#Capterra___7019155)

CD

Colin D.

Digital Marketing Strategist

> "As a self-proclaimed power user I do wish I could grab more data at once, but this is probably a "me problem"."

[See full review](https://www.capterra.com/p/152004/Call-tracking-software/#Capterra___7016744)

OV

Owen V.

API Integrations Specialist

> "This allows us to seamlessly integrate with other platforms including our CRM."

[See full review](https://www.capterra.com/p/152004/Call-tracking-software/#Capterra___7030442)

LH

Lynda H.

Office Administrator

> "The things I like least are probably more an issue of training and use, but I have had a lot of trouble with "forwarding" the line to my..."

[See full review](https://www.capterra.com/p/152004/Call-tracking-software/#Capterra___6176380)

OV

Owen V.

API Integrations Specialist

> "These features are usually free of any additional cost and allows for a more sophisticated phone system."

[See full review](https://www.capterra.com/p/152004/Call-tracking-software/#Capterra___7030442)

MM

Meghan M.

Director of Interactive and Web Development

> "My operations team hates the wait time for Trust Center and setting up text message campaigns. But they do understand the reason for delay."

[See full review](https://www.capterra.com/p/152004/Call-tracking-software/#Capterra___6164846)

SM

Sean M.

Director of Admissions

> "I had a moment the other day where I was asked about my current call platform (CTM) in comparison to an older platform we used prior, and it..."

[See full review](https://www.capterra.com/p/152004/Call-tracking-software/#Capterra___7039356)

Himanshu J.

Realestate Sales associate

> "Pricing structure is bit expensive."

[See full review](https://www.capterra.com/p/152004/Call-tracking-software/#Capterra___6626994)

MM

Mitchell M.

Director of Paid Media

> "It is at the core of my work. And, their support has been helpful when needed for bugs and issues I run into occasionally along the way."

[See full review](https://www.capterra.com/p/152004/Call-tracking-software/#Capterra___7062808)

JP

Jorge P.

Digital Marketing Manager

> "Sometimes, we want to share calls with our clients in a very simple manner for a quick listen without having the client log in to a computer..."

[See full review](https://www.capterra.com/p/152004/Call-tracking-software/#Capterra___3845218)

CM

Corey M.

Digital Strategist

> "Easy integration & source tracking to Google Analytics & Google tag"

[See full review](https://www.capterra.com/p/152004/Call-tracking-software/#Capterra___7032125)

CH

Chris H.

Software Developer

> "Namely, not all endpoints and not all options within an endpoint are documented."

[See full review](https://www.capterra.com/p/152004/Call-tracking-software/#Capterra___6157987)

PN

Pius N.

Marketing Director

> "CallTrackingMetrics navigates all the messaging structures, and it supports a consistent communication plan."

[See full review](https://www.capterra.com/p/152004/Call-tracking-software/#Capterra___6278014)

CH

Chris H.

Software Developer

> "Their api documentation is lacking in some aspects."

[See full review](https://www.capterra.com/p/152004/Call-tracking-software/#Capterra___6157987)

PJ

Pedro J.

Marketing coord

> "It gives you all the information you need and it\`s easy to navigate once you set your agents."

[See full review](https://www.capterra.com/p/152004/Call-tracking-software/#Capterra___7018721)

NL

Nick L.

Marketing

> "The user interface can feel cluttered at times."

[See full review](https://www.capterra.com/p/152004/Call-tracking-software/#Capterra___6175652)

Himanshu J.

Realestate Sales associate

> "It is working as advance tracking software for us to generate lead and to manage updates."

[See full review](https://www.capterra.com/p/152004/Call-tracking-software/#Capterra___6626994)

MD

Meira D.

Marketing

> "I implemented every change they recommended, including purchasing more numbers and inputting more sources but it was never resolved. When we..."

[See full review](https://www.capterra.com/p/152004/Call-tracking-software/#SoftwareAdvice___3502101)

DH

David H.

Director, Marketing

> "Very responsive and careful to listen and address issues related directly to our product and goals."

[See full review](https://www.capterra.com/p/152004/Call-tracking-software/#Capterra___7049178)

MT

Max T.

Director of Client Services

> "At times the software can be a bit difficult to navigate when it comes to user administration and access levels."

[See full review](https://www.capterra.com/p/152004/Call-tracking-software/#Capterra___3826018)

MD

Max D.

Director of Business Development

> "out of 5 so far. While the platform is vast and somewhat complicated - the capabilities are worth it."

[See full review](https://www.capterra.com/p/152004/Call-tracking-software/#Capterra___7019155)

MV

Matthew V.

Director of Call Center Operations

> "Changing from my old softphone had a lot of glitches."

[See full review](https://www.capterra.com/p/152004/Call-tracking-software/#Capterra___3810645)

SB

Shay B.

CMO

> "From account setup to onboarding and day-to-day operations, everything runs smoothly and reliably."

[See full review](https://www.capterra.com/p/152004/Call-tracking-software/#Capterra___7008076)

AP

Austin P.

Marketing Consultatn

> "The amount of hoops and "gotchas" to set up a simple number pool is horrifying. If your goal is to track inbound calls, you are better off..."

[See full review](https://www.capterra.com/p/152004/Call-tracking-software/#GetApp___2949371)

Himanshu J.

Realestate Sales associate

> "Perfectly integerable with other marketing tools to track and evaluate calls which are done by different marketing channels."

[See full review](https://www.capterra.com/p/152004/Call-tracking-software/#Capterra___6626994)

AS

Alexander S.

PPC Analyst

> "It's very difficult to dig in and get account-level information."

[See full review](https://www.capterra.com/p/152004/Call-tracking-software/#Capterra___3487542)

JD

Jeff D.

Business Support, Operations

> "Quick to adopt AI implementation and all new technology advances."

[See full review](https://www.capterra.com/p/152004/Call-tracking-software/#Capterra___7024564)

KL

Kaolhi L.

B2B GROWTH MARKETING MANAGER

> "However, it does cost money to get this service."

[See full review](https://www.capterra.com/p/152004/Call-tracking-software/#Capterra___3810295)

SJ

Sabrina J.

Digital Marketing Coordinator

> "Call recording has been a particularly beneficial feature, as it has helped our clients identify high-performing channels with longer call..."

[See full review](https://www.capterra.com/p/152004/Call-tracking-software/#Capterra___6157926)

AS

Alexander S.

PPC Analyst

> "It's very silly compared to many alternative options out there."

[See full review](https://www.capterra.com/p/152004/Call-tracking-software/#Capterra___3487542)

SJ

Sabrina J.

Digital Marketing Coordinator

> "We like that it allows us to efficiently track the results of our multichannel marketing campaigns by accurately attributing phone leads to..."

[See full review](https://www.capterra.com/p/152004/Call-tracking-software/#Capterra___6157926)

AP

Austin P.

Marketing Consultatn

> "I've spent $$$$'s on call tracking softwares and can confidently say this is not the one to use."

[See full review](https://www.capterra.com/p/152004/Call-tracking-software/#GetApp___2949371)

MA

Mike A.

Owner

> "I enjoys using this platform it was great visually and easy to maneuver through out wether using for phone calls or screening definitely..."

[See full review](https://www.capterra.com/p/152004/Call-tracking-software/#Capterra___7003921)

DV

Dominic V.

Business Intelligence Developer

> "It took months, many duplicate cases, and threatening to find another vendor for me to actually get some helpful tech support."

[See full review](https://www.capterra.com/p/152004/Call-tracking-software/#Capterra___2353288)

JD

Jeff D.

Business Support, Operations

> "The customer support/tech support is fast to respond and thorough."

[See full review](https://www.capterra.com/p/152004/Call-tracking-software/#Capterra___7024564)

TG

Tiffany G.

Operations Manager

> "It goes really far in-depth and isn't easily understood how to do a simple task rather than such broad ones when using "reports"."

[See full review](https://www.capterra.com/p/152004/Call-tracking-software/#Capterra___2748453)

WM

Wendy M.

Manager, Intake

> "sensitive content hidden\] made us feel supported by responding quickly and following through until everything worked smoothly."

[See full review](https://www.capterra.com/p/152004/Call-tracking-software/#Capterra___7014434)

JS

Jeff S.

President

> "The reporting and reports is not as clean and robust as others."

[See full review](https://www.capterra.com/p/152004/Call-tracking-software/#Capterra___2748362)

LH

Lynda H.

Office Administrator

> "CallTrackingMetrics allows us to see through the phone to better serve our customers and place greater value on their time and ours."

[See full review](https://www.capterra.com/p/152004/Call-tracking-software/#Capterra___6176380)

JG

Jean G.

Chief Digital Officer

> "Not easy to run multiple callcenters in one account (work in progress)"

[See full review](https://www.capterra.com/p/152004/Call-tracking-software/#Capterra___2339905)

[View Reviews](https://www.capterra.com/p/152004/Call-tracking-software/reviews/)

YS

Yolanda S.

Co-Founder

> "The dialer allows our agents to get through leads much faster compared to manual dialing, which helps us increase the number of conversations, appointments,..."

[See full review](https://www.capterra.com/p/136728/Readymode/#Capterra___7113467)

AF

Ashley F.

Owner

> "My business does not do 1 time business to where I would never want to call these peopele again so the only way to get those leads to come back through my..."

[See full review](https://www.capterra.com/p/136728/Readymode/#Capterra___6791675)

SM

Shauna M.

sales agent

> "Another big advantage is the customization — you can set up campaigns, call flows, and integrations in a way that fits your team’s process."

[See full review](https://www.capterra.com/p/136728/Readymode/#Capterra___7112473)

AS

Abdalrahman S.

Admin

> "Sometimes the dialer facing some issues to, call break up, disorder in features sometimes, sometimes one of the users would affect the whole call center..."

[See full review](https://www.capterra.com/p/136728/Readymode/#Capterra___7112392)

WC

William C.

CEO

> "The power dialer is fast, stable, and works well for high-volume calling, with consistent call quality and helpful features like local presence, call..."

[See full review](https://www.capterra.com/p/136728/Readymode/#Capterra___7074347)

TS

Tosha S.

agent

> "sometimes the dialer can be slow at times when we call out it take just a second for us to be able to hear our customers say hello."

[See full review](https://www.capterra.com/p/136728/Readymode/#Capterra___7112324)

IkE

Ishu kant E.

BD

> "Powerful Predictive Dialer: ReadyMode’s predictive dialing helps maximize agent productivity by reducing idle time and increasing the number of connected calls."

[See full review](https://www.capterra.com/p/136728/Readymode/#Capterra___7112315)

SM

Shauna M.

sales agent

> "One downside is that the platform can feel a bit overwhelming when you first start using it. Because it has so many features and configuration options, there..."

[See full review](https://www.capterra.com/p/136728/Readymode/#Capterra___7112473)

AF

Ahmed F.

Telemarketer

> "The platform provides useful tools for call centers, especially for outbound calling and lead management. Once you become familiar with the system, it becomes..."

[See full review](https://www.capterra.com/p/136728/Readymode/#Capterra___7112474)

DA

Danny A.

Owner

> "I've had times where I had to make 3 calls and wait on the line an average of 45 minutes to an hour just to get a question moderately answered."

[See full review](https://www.capterra.com/p/136728/Readymode/#Capterra___7034631)

OP

Omar P.

Manager

> "These tools are complemented by an integrated CRM that automatically stores call recordings, notes, and dispositions, ensuring high accountability and..."

[See full review](https://www.capterra.com/p/136728/Readymode/#Capterra___7114107)

JO

Josue O.

Outreach specialist

> "The only thing I dont like about ready mode is that you have to constantly buy new numbers as they get flagged as spam."

[See full review](https://www.capterra.com/p/136728/Readymode/#Capterra___7112336)

VRT

Von Ryan T.

Appointment Setter

> "Another major advantage is its powerful dialer features, such as predictive dialing, call management, and smooth call flow that helps increase productivity."

[See full review](https://www.capterra.com/p/136728/Readymode/#Capterra___7112461)

OP

Omar P.

Manager

> "Scrolling lags painfully when you swipe fast, buttons are tiny and cramped, and the whole thing just doesn’t flow."

[See full review](https://www.capterra.com/p/136728/Readymode/#Capterra___7114107)

AO

Antonio O.

SDR

> "The platform is clearly designed with outbound calling teams in mind, and when everything is configured properly, it can significantly improve dialing..."

[See full review](https://www.capterra.com/p/136728/Readymode/#Capterra___7113560)

Nader H.

Cold caller

> "Sometimes, when you're already viewing an old profile and there's an incoming call; the new file won't show up."

[See full review](https://www.capterra.com/p/136728/Readymode/#Capterra___7112329)

WC

William C.

CEO

> "Call management tools such as dispositions, notes, listening, whispering, and barging make it effective for both agents and supervisors."

[See full review](https://www.capterra.com/p/136728/Readymode/#Capterra___7074347)

BeM

Bahaa eldin M.

lead generation

> "some time it glitches and the phone tab sometimes glitches to connecting but not often ."

[See full review](https://www.capterra.com/p/136728/Readymode/#Capterra___7119738)

MZ

Mazen Z.

Appointment Setter

> "The system handles large call volumes well and the call routing feels stable, which is extremely important for outbound teams that rely on continuous dialing..."

[See full review](https://www.capterra.com/p/136728/Readymode/#Capterra___7112495)

VS

Vinicio S.

appointment settler

> "bugs phone not connected and connecting dialer delay, very rare but sometimes 2 calls came inn at once"

[See full review](https://www.capterra.com/p/136728/Readymode/#Capterra___7112343)

WF

William F.

Executive Volunteer

> "I am able to bring people into our organization and get them logged in and utilizing the Auto dialer to make money right away using basic equipment."

[See full review](https://www.capterra.com/p/136728/Readymode/#Capterra___7112574)

RC

Rene C.

Call Center Agency

> "One thing I didn’t like at first is that the screen can look a little busy because there are a lot of buttons and options."

[See full review](https://www.capterra.com/p/136728/Readymode/#Capterra___7112469)

RC

Rene C.

Call Center Agency

> "It’s helpful for keeping track of leads, notes, and appointments while making calls. Once you learn the layout it definitely helps you stay productive during..."

[See full review](https://www.capterra.com/p/136728/Readymode/#Capterra___7112469)

AF

Ashley F.

Owner

> "The fact that i can't let their system scrub my own leads because if I let their system do the work for me nobody that has been previously booked will come..."

[See full review](https://www.capterra.com/p/136728/Readymode/#Capterra___6791675)

JA

Jonathan A.

Account Executive

> "What I liked most about Readymode is its easy-to-use interface and reliable predictive dialer, which helps agents handle calls more efficiently."

[See full review](https://www.capterra.com/p/136728/Readymode/#Capterra___7112647)

KL

Kevin L.

Direct of Sales

> "i dont like to having wait days for a reponce on issues were having .especially when you have 50 plus emplyees."

[See full review](https://www.capterra.com/p/136728/Readymode/#Capterra___7034534)

BeM

Bahaa eldin M.

lead generation

> "overall its a lovely experience and it facilitated my work and the dialer was amazing with easy features and fast with the calls and it also helps in arranging..."

[See full review](https://www.capterra.com/p/136728/Readymode/#Capterra___7119738)

BH

Benjamin H.

Business Development Representative

> "sometimes it glitches but I don't know if its cause of my connection or any other internal problem but its very seldom"

[See full review](https://www.capterra.com/p/136728/Readymode/#Capterra___7112242)

MM

Mariam M.

cold caller

> "I appreciate how reliable most of the core features are, especially the call management tools and the ability to keep track of leads and notes efficiently."

[See full review](https://www.capterra.com/p/136728/Readymode/#Capterra___7112263)

SM

Shauna M.

sales agent

> "Some parts of the interface also feel a little outdated and could be more intuitive."

[See full review](https://www.capterra.com/p/136728/Readymode/#Capterra___7112473)

OP

Omar P.

Manager

> "Furthermore, the platform's customer support is often described as "top-notch" and responsive, with technical experts available via phone, email, or chat to..."

[See full review](https://www.capterra.com/p/136728/Readymode/#Capterra___7114107)

DP

David P.

CEO

> "Some of the feautures in the system itself are a little complicated to manuever especially with no prior experience."

[See full review](https://www.capterra.com/p/136728/Readymode/#Capterra___7041656)

IkE

Ishu kant E.

BD

> "The interface is user-friendly, making it easy for teams to manage campaigns, track call performance, and handle large call volumes."

[See full review](https://www.capterra.com/p/136728/Readymode/#Capterra___7112315)

WH

William H.

Sales Agent

> "The microphone isnt the best and requires a really good internet connection."

[See full review](https://www.capterra.com/p/136728/Readymode/#Capterra___7114725)

EO

Elvis O.

Sales agent

> "Readymode also gives value for money, every call made is recorded, thereby making the whole process transparent and convenient for both costumers and agents."

[See full review](https://www.capterra.com/p/136728/Readymode/#Capterra___7115057)

AF

Ahmed F.

Telemarketer

> "The learning curve can still be a bit challenging for people who have never used a call center platform before."

[See full review](https://www.capterra.com/p/136728/Readymode/#Capterra___7112474)

YS

Yolanda S.

Co-Founder

> "Another feature we really like is the call history, which makes it easy for agents to quickly see what happened on previous calls before speaking with a lead..."

[See full review](https://www.capterra.com/p/136728/Readymode/#Capterra___7113467)

AP

Ambra P.

sales

> "i don't really have any complaints, i would say it not working properly with the mac safari browser."

[See full review](https://www.capterra.com/p/136728/Readymode/#Capterra___7112382)

DP

David P.

CEO

> "The platform makes it easy to organize and distribute lead lists, track call outcomes, and monitor team performance in real time."

[See full review](https://www.capterra.com/p/136728/Readymode/#Capterra___7041656)

JR

Jayanth R.

SALES

> "Honestly calls are slow on weekends but can't expect everything to be perfect that's just how cold calling is."

[See full review](https://www.capterra.com/p/136728/Readymode/#Capterra___7059872)

AF

Ahmed F.

Telemarketer

> "I also liked the call management features, such as tracking call outcomes and managing leads within the system."

[See full review](https://www.capterra.com/p/136728/Readymode/#Capterra___7112474)

AO

Antonio O.

SDR

> "Customer support response time can sometimes be slow"

[See full review](https://www.capterra.com/p/136728/Readymode/#Capterra___7113560)

AS

Abdalrahman S.

Admin

> "Simple design, easy access, takes no time to filter calls, easy to dial, affordable for startups, the ability to monitor, track performance, multiple users can..."

[See full review](https://www.capterra.com/p/136728/Readymode/#Capterra___7112392)

MA

Mariem A.

cash buyer

> "Sometimes it’s difficult to get very detailed insights from the reports."

[See full review](https://www.capterra.com/p/136728/Readymode/#Capterra___7112245)

SM

Shauna M.

sales agent

> "The real-time reporting and analytics are also useful for tracking agent performance and campaign results."

[See full review](https://www.capterra.com/p/136728/Readymode/#Capterra___7112473)

JAR

Julian Alejandro R.

Cold caller

> "The reporting dashboard feels a bit rigid."

[See full review](https://www.capterra.com/p/136728/Readymode/#Capterra___7113354)

KA

KAY A.

representative

> "Ready mode's predictive dialer is top-tier—it maximizes talk time and minimizes idle gaps and it is smothe."

[See full review](https://www.capterra.com/p/136728/Readymode/#Capterra___7113969)

DG

Danny G.

manager

> "dids are too expensive i really wasn't sure to go with this dialer or use vici "

[See full review](https://www.capterra.com/p/136728/Readymode/#Capterra___7098745)

RC

Rene C.

Call Center Agency

> "You can see the customer information, script, and notes all in one place, which makes it easier to talk to people and stay organized."

[See full review](https://www.capterra.com/p/136728/Readymode/#Capterra___7112469)

DA

Danny A.

Owner

> "It looks like a windows 8 computer and its confusing."

[See full review](https://www.capterra.com/p/136728/Readymode/#Capterra___7034631)

ZM

Zaheer M.

Campaign Manager

> "Its is the best dialer to work with and we have the best contractability and the agents hit higher numbers and earn more comms"

[See full review](https://www.capterra.com/p/136728/Readymode/#Capterra___7112438)

FJ

Felix J.

Owner

> "i don’t like the 4 hour call window where we can’t call again until another 4 hours passes"

[See full review](https://www.capterra.com/p/136728/Readymode/#Capterra___6533570)

HG

Hans G.

Owner

> "It excels in efficiency, scheduling, and support, but the spam-flagging issue holds it back from being best-in-class. If call reputation were improved, it..."

[See full review](https://www.capterra.com/p/136728/Readymode/#Capterra___7074429)

DA

Danny A.

Owner

> "Every time i talk to \[sensitive content hidden\] he over delivers."

[See full review](https://www.capterra.com/p/136728/Readymode/#Capterra___7034631)

MM

Mariam M.

cold caller

> "In general, I would rate my experience very highly because the software helps teams stay efficient and organized, making it a valuable tool for call center..."

[See full review](https://www.capterra.com/p/136728/Readymode/#Capterra___7112263)

DP

David P.

CEO

> "I dont like how its system itself isnt too user friendly."

[See full review](https://www.capterra.com/p/136728/Readymode/#Capterra___7041656)

JAR

Julian Alejandro R.

Cold caller

> "It dramatically reduces downtime between calls by adjusting the dialing rate based on agent availability."

[See full review](https://www.capterra.com/p/136728/Readymode/#Capterra___7113354)

VR

Verified Reviewer

Owner

> "I had to reach out to freelancers which charge $3500 to do what ReadyMode claims to help you with as a customer but never does."

[See full review](https://www.capterra.com/p/136728/Readymode/#GetApp___3767603)

YM

Youssef M.

market

> "Overall, it’s a solid solution for teams that need a dependable dialer to manage outbound sales or support campaigns."

[See full review](https://www.capterra.com/p/136728/Readymode/#Capterra___7112381)

VR

Verified Reviewer

Owner

> "I need to integrate with another CRM and there is no support!"

[See full review](https://www.capterra.com/p/136728/Readymode/#GetApp___3767603)

Nader H.

Cold caller

> "It delivers exactly what you need to keep your calls running smoothly and helps you achieve tasks successfully without interruptions."

[See full review](https://www.capterra.com/p/136728/Readymode/#Capterra___7112329)

TP

Tiffany P.

Scheduling Director/Operations Manager

> "Here I am, day 2, still down, 2nd morning, 11 minutes into hold with really loud jolly pop music while I am shut down with no answers."

[See full review](https://www.capterra.com/p/136728/Readymode/#Capterra___2252556)

AF

Ahmed F.

Telemarketer

> "The call dialer is efficient and helps reduce manual work by automating outbound calls."

[See full review](https://www.capterra.com/p/136728/Readymode/#Capterra___7112474)

TP

Tiffany P.

Scheduling Director/Operations Manager

> "he would've passed the info on, as I had negative experiences in the past with this kind of dialing."

[See full review](https://www.capterra.com/p/136728/Readymode/#Capterra___2252556)

[View Reviews](https://www.capterra.com/p/136728/Readymode/reviews/)

## User interface

4.64 (150)

4.59 (129)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Activity Tracking

207

Important

AI Copilot

150

Important

AI Summarization

120

Important

CTM

38/47

-   Activity Tracking
-   AI Copilot
-   AI Summarization
-   Alerts/Escalation
-   API
-   Auto-Dialer
-   Automated Responses
-   Automatic Call Distribution
-   Blended Call Center
-   Callback Scheduling
-   Call Center Management
-   Caller ID
-   Call Logging
-   Call Monitoring
-   Call Recording
-   Call Reporting
-   Call Routing
-   Call Scripting
-   Call Tagging
-   Call Tracking
-   Call Transcription
-   Call Transfer
-   Call Whispering
-   Chatbot
-   Chat/Messaging
-   Computer Telephony Integration
-   Contact Management
-   CRM
-   Dashboard
-   Generative AI
-   Inbound Call Center
-   Interaction Tracking
-   IVR
-   Manual Dialer
-   Monitoring
-   Multi-Channel Communication
-   Outbound Call Center
-   Performance Management
-   Predictive Dialer
-   Progressive Dialer
-   Queue Management
-   Reporting/Analytics
-   Sentiment Analysis
-   Surveys & Feedback
-   Third-Party Integrations
-   Voice Mail
-   Voice Recognition

[See all features](https://www.capterra.com/p/152004/Call-tracking-software/#features)

Readymode

38/47

-   Activity Tracking
-   AI Copilot
-   AI Summarization
-   Alerts/Escalation
-   API
-   Auto-Dialer
-   Automated Responses
-   Automatic Call Distribution
-   Blended Call Center
-   Callback Scheduling
-   Call Center Management
-   Caller ID
-   Call Logging
-   Call Monitoring
-   Call Recording
-   Call Reporting
-   Call Routing
-   Call Scripting
-   Call Tagging
-   Call Tracking
-   Call Transcription
-   Call Transfer
-   Call Whispering
-   Chatbot
-   Chat/Messaging
-   Computer Telephony Integration
-   Contact Management
-   CRM
-   Dashboard
-   Generative AI
-   Inbound Call Center
-   Interaction Tracking
-   IVR
-   Manual Dialer
-   Monitoring
-   Multi-Channel Communication
-   Outbound Call Center
-   Performance Management
-   Predictive Dialer
-   Progressive Dialer
-   Queue Management
-   Reporting/Analytics
-   Sentiment Analysis
-   Surveys & Feedback
-   Third-Party Integrations
-   Voice Mail
-   Voice Recognition

[See all features](https://www.capterra.com/p/136728/Readymode/#features)

### Recognition

No recognitions have been awarded to CTM

No recognitions have been awarded to Readymode

### Deployment & support

CTM

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Readymode

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

CTM

-   By CallTrackingMetrics
-   Located in United States
-   Founded in 2010

Readymode

-   By Readymode
-   Located in Canada
-   Founded in 2012

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[CTM](https://www.capterra.com/p/152004/Call-tracking-software/)[4.64 (150)](https://www.capterra.com/p/152004/Call-tracking-software/reviews/)

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Ease of Use

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[Readymode](https://www.capterra.com/p/136728/Readymode/)[4.59 (129)](https://www.capterra.com/p/136728/Readymode/reviews/)

vs

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4.6

Ease of Use

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[CTM](https://www.capterra.com/p/152004/Call-tracking-software/)[4.64 (150)](https://www.capterra.com/p/152004/Call-tracking-software/reviews/)

vs

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Ease of Use

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Price

Contact vendor for pricing

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Features

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4.6

Ease of Use

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