# Compare Readymode vs Dialpad 2026 | Capterra > Unsure of what to choose? Check Capterra to compare Readymode and Dialpad based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/136728-190976/Readymode-vs-Dialpad-Sell --- # Readymode vs Dialpad Features and Cost Comparison Last updated March 31st, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: ReadymodeDialpad2/4 selected [Readymode](https://www.capterra.com/p/136728/Readymode/)[4.6 (129)](https://www.capterra.com/p/136728/Readymode/reviews/) [Dialpad](https://www.capterra.com/p/190976/Dialpad-Sell/)[4.2 (562)](https://www.capterra.com/p/190976/Dialpad-Sell/reviews/) [## Readymode](https://www.capterra.com/p/136728/Readymode/)[4.6 (129)](https://www.capterra.com/p/136728/Readymode/reviews/) Starting Price $199.00/month Value-for-Money 4.4 Functionality 4.5 Ease of Use 4.6 Customer Service 4.4 Reviews Sentiment YS sm Based on [129 reviews](#user-reviews) Positive 118 Neutral 6 Negative 5 [## Dialpad](https://www.capterra.com/p/190976/Dialpad-Sell/)[4.2 (562)](https://www.capterra.com/p/190976/Dialpad-Sell/reviews/) Starting Price $27.00/month Value-for-Money 4.1 Functionality 4.2 Ease of Use 4.3 Customer Service 4 Reviews Sentiment Based on [562 reviews](#user-reviews) Positive 459 Neutral 52 Negative 51 What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 4,761 reviews from call center software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 74%Fit Not enough reviews Feature ratings Call Center Management 4.8 Dashboard \-- Call Logging 4.7 Call Recording 4.8 Call Tracking 4.5 70%Fit Missing features Feature ratings Call Center Management 3.9 Dashboard 5.0 Call Logging 3.9 Call Recording 4.2 Call Tracking NA User satisfaction User satisfaction 4.6 User reviews[129](https://www.capterra.com/p/136728/Readymode/reviews/) Ease of use 4.6 Functionality 4.5 Value for money 4.4 Customer support 4.4 User satisfaction 4.2 User reviews[562](https://www.capterra.com/p/190976/Dialpad-Sell/reviews/) Ease of use 4.3 Functionality 4.2 Value for money 4.1 Customer support 4.0 Price starts from Price starts from $199Per User, Per Month - Free version - Free trial Price starts from $27Per User, Per Month - Free version - Free trial Best for Best for Outbound sales, marketing, lead generation and call center teams looking to engage smarter, connect faster, and grow their revenue. All-in-one platform designed to scale as your business grows. Best for Any size sales organization looking to drive rep efficiency and speed up ramp times. ## User reviews Pros & cons YS Yolanda S. Co-Founder > "The dialer allows our agents to get through leads much faster compared to manual dialing, which helps us increase the number of conversations, appointments,..." [See full review](https://www.capterra.com/p/136728/Readymode/#Capterra___7113467) AF Ashley F. Owner > "My business does not do 1 time business to where I would never want to call these peopele again so the only way to get those leads to come back through my..." [See full review](https://www.capterra.com/p/136728/Readymode/#Capterra___6791675) SM Shauna M. sales agent > "Another big advantage is the customization — you can set up campaigns, call flows, and integrations in a way that fits your team’s process." [See full review](https://www.capterra.com/p/136728/Readymode/#Capterra___7112473) AS Abdalrahman S. Admin > "Sometimes the dialer facing some issues to, call break up, disorder in features sometimes, sometimes one of the users would affect the whole call center..." [See full review](https://www.capterra.com/p/136728/Readymode/#Capterra___7112392) WC William C. CEO > "The power dialer is fast, stable, and works well for high-volume calling, with consistent call quality and helpful features like local presence, call..." [See full review](https://www.capterra.com/p/136728/Readymode/#Capterra___7074347) TS Tosha S. agent > "sometimes the dialer can be slow at times when we call out it take just a second for us to be able to hear our customers say hello." [See full review](https://www.capterra.com/p/136728/Readymode/#Capterra___7112324) IkE Ishu kant E. BD > "Powerful Predictive Dialer: ReadyMode’s predictive dialing helps maximize agent productivity by reducing idle time and increasing the number of connected calls." [See full review](https://www.capterra.com/p/136728/Readymode/#Capterra___7112315) SM Shauna M. sales agent > "One downside is that the platform can feel a bit overwhelming when you first start using it. Because it has so many features and configuration options, there..." [See full review](https://www.capterra.com/p/136728/Readymode/#Capterra___7112473) AF Ahmed F. Telemarketer > "The platform provides useful tools for call centers, especially for outbound calling and lead management. Once you become familiar with the system, it becomes..." [See full review](https://www.capterra.com/p/136728/Readymode/#Capterra___7112474) DA Danny A. Owner > "I've had times where I had to make 3 calls and wait on the line an average of 45 minutes to an hour just to get a question moderately answered." [See full review](https://www.capterra.com/p/136728/Readymode/#Capterra___7034631) OP Omar P. Manager > "These tools are complemented by an integrated CRM that automatically stores call recordings, notes, and dispositions, ensuring high accountability and..." [See full review](https://www.capterra.com/p/136728/Readymode/#Capterra___7114107) JO Josue O. Outreach specialist > "The only thing I dont like about ready mode is that you have to constantly buy new numbers as they get flagged as spam." [See full review](https://www.capterra.com/p/136728/Readymode/#Capterra___7112336) VRT Von Ryan T. Appointment Setter > "Another major advantage is its powerful dialer features, such as predictive dialing, call management, and smooth call flow that helps increase productivity." [See full review](https://www.capterra.com/p/136728/Readymode/#Capterra___7112461) OP Omar P. Manager > "Scrolling lags painfully when you swipe fast, buttons are tiny and cramped, and the whole thing just doesn’t flow." [See full review](https://www.capterra.com/p/136728/Readymode/#Capterra___7114107) AO Antonio O. SDR > "The platform is clearly designed with outbound calling teams in mind, and when everything is configured properly, it can significantly improve dialing..." [See full review](https://www.capterra.com/p/136728/Readymode/#Capterra___7113560) Nader H. Cold caller > "Sometimes, when you're already viewing an old profile and there's an incoming call; the new file won't show up." [See full review](https://www.capterra.com/p/136728/Readymode/#Capterra___7112329) WC William C. CEO > "Call management tools such as dispositions, notes, listening, whispering, and barging make it effective for both agents and supervisors." [See full review](https://www.capterra.com/p/136728/Readymode/#Capterra___7074347) BeM Bahaa eldin M. lead generation > "some time it glitches and the phone tab sometimes glitches to connecting but not often ." [See full review](https://www.capterra.com/p/136728/Readymode/#Capterra___7119738) MZ Mazen Z. Appointment Setter > "The system handles large call volumes well and the call routing feels stable, which is extremely important for outbound teams that rely on continuous dialing..." [See full review](https://www.capterra.com/p/136728/Readymode/#Capterra___7112495) VS Vinicio S. appointment settler > "bugs phone not connected and connecting dialer delay, very rare but sometimes 2 calls came inn at once" [See full review](https://www.capterra.com/p/136728/Readymode/#Capterra___7112343) WF William F. Executive Volunteer > "I am able to bring people into our organization and get them logged in and utilizing the Auto dialer to make money right away using basic equipment." [See full review](https://www.capterra.com/p/136728/Readymode/#Capterra___7112574) RC Rene C. Call Center Agency > "One thing I didn’t like at first is that the screen can look a little busy because there are a lot of buttons and options." [See full review](https://www.capterra.com/p/136728/Readymode/#Capterra___7112469) RC Rene C. Call Center Agency > "It’s helpful for keeping track of leads, notes, and appointments while making calls. Once you learn the layout it definitely helps you stay productive during..." [See full review](https://www.capterra.com/p/136728/Readymode/#Capterra___7112469) AF Ashley F. Owner > "The fact that i can't let their system scrub my own leads because if I let their system do the work for me nobody that has been previously booked will come..." [See full review](https://www.capterra.com/p/136728/Readymode/#Capterra___6791675) JA Jonathan A. Account Executive > "What I liked most about Readymode is its easy-to-use interface and reliable predictive dialer, which helps agents handle calls more efficiently." [See full review](https://www.capterra.com/p/136728/Readymode/#Capterra___7112647) KL Kevin L. Direct of Sales > "i dont like to having wait days for a reponce on issues were having .especially when you have 50 plus emplyees." [See full review](https://www.capterra.com/p/136728/Readymode/#Capterra___7034534) BeM Bahaa eldin M. lead generation > "overall its a lovely experience and it facilitated my work and the dialer was amazing with easy features and fast with the calls and it also helps in arranging..." [See full review](https://www.capterra.com/p/136728/Readymode/#Capterra___7119738) BH Benjamin H. Business Development Representative > "sometimes it glitches but I don't know if its cause of my connection or any other internal problem but its very seldom" [See full review](https://www.capterra.com/p/136728/Readymode/#Capterra___7112242) MM Mariam M. cold caller > "I appreciate how reliable most of the core features are, especially the call management tools and the ability to keep track of leads and notes efficiently." [See full review](https://www.capterra.com/p/136728/Readymode/#Capterra___7112263) SM Shauna M. sales agent > "Some parts of the interface also feel a little outdated and could be more intuitive." [See full review](https://www.capterra.com/p/136728/Readymode/#Capterra___7112473) OP Omar P. Manager > "Furthermore, the platform's customer support is often described as "top-notch" and responsive, with technical experts available via phone, email, or chat to..." [See full review](https://www.capterra.com/p/136728/Readymode/#Capterra___7114107) DP David P. CEO > "Some of the feautures in the system itself are a little complicated to manuever especially with no prior experience." [See full review](https://www.capterra.com/p/136728/Readymode/#Capterra___7041656) IkE Ishu kant E. BD > "The interface is user-friendly, making it easy for teams to manage campaigns, track call performance, and handle large call volumes." [See full review](https://www.capterra.com/p/136728/Readymode/#Capterra___7112315) WH William H. Sales Agent > "The microphone isnt the best and requires a really good internet connection." [See full review](https://www.capterra.com/p/136728/Readymode/#Capterra___7114725) EO Elvis O. Sales agent > "Readymode also gives value for money, every call made is recorded, thereby making the whole process transparent and convenient for both costumers and agents." [See full review](https://www.capterra.com/p/136728/Readymode/#Capterra___7115057) AF Ahmed F. Telemarketer > "The learning curve can still be a bit challenging for people who have never used a call center platform before." [See full review](https://www.capterra.com/p/136728/Readymode/#Capterra___7112474) YS Yolanda S. Co-Founder > "Another feature we really like is the call history, which makes it easy for agents to quickly see what happened on previous calls before speaking with a lead..." [See full review](https://www.capterra.com/p/136728/Readymode/#Capterra___7113467) AP Ambra P. sales > "i don't really have any complaints, i would say it not working properly with the mac safari browser." [See full review](https://www.capterra.com/p/136728/Readymode/#Capterra___7112382) DP David P. CEO > "The platform makes it easy to organize and distribute lead lists, track call outcomes, and monitor team performance in real time." [See full review](https://www.capterra.com/p/136728/Readymode/#Capterra___7041656) JR Jayanth R. SALES > "Honestly calls are slow on weekends but can't expect everything to be perfect that's just how cold calling is." [See full review](https://www.capterra.com/p/136728/Readymode/#Capterra___7059872) AF Ahmed F. Telemarketer > "I also liked the call management features, such as tracking call outcomes and managing leads within the system." [See full review](https://www.capterra.com/p/136728/Readymode/#Capterra___7112474) AO Antonio O. SDR > "Customer support response time can sometimes be slow" [See full review](https://www.capterra.com/p/136728/Readymode/#Capterra___7113560) AS Abdalrahman S. Admin > "Simple design, easy access, takes no time to filter calls, easy to dial, affordable for startups, the ability to monitor, track performance, multiple users can..." [See full review](https://www.capterra.com/p/136728/Readymode/#Capterra___7112392) MA Mariem A. cash buyer > "Sometimes it’s difficult to get very detailed insights from the reports." [See full review](https://www.capterra.com/p/136728/Readymode/#Capterra___7112245) SM Shauna M. sales agent > "The real-time reporting and analytics are also useful for tracking agent performance and campaign results." [See full review](https://www.capterra.com/p/136728/Readymode/#Capterra___7112473) JAR Julian Alejandro R. Cold caller > "The reporting dashboard feels a bit rigid." [See full review](https://www.capterra.com/p/136728/Readymode/#Capterra___7113354) KA KAY A. representative > "Ready mode's predictive dialer is top-tier—it maximizes talk time and minimizes idle gaps and it is smothe." [See full review](https://www.capterra.com/p/136728/Readymode/#Capterra___7113969) DG Danny G. manager > "dids are too expensive i really wasn't sure to go with this dialer or use vici " [See full review](https://www.capterra.com/p/136728/Readymode/#Capterra___7098745) RC Rene C. Call Center Agency > "You can see the customer information, script, and notes all in one place, which makes it easier to talk to people and stay organized." [See full review](https://www.capterra.com/p/136728/Readymode/#Capterra___7112469) DA Danny A. Owner > "It looks like a windows 8 computer and its confusing." [See full review](https://www.capterra.com/p/136728/Readymode/#Capterra___7034631) ZM Zaheer M. Campaign Manager > "Its is the best dialer to work with and we have the best contractability and the agents hit higher numbers and earn more comms" [See full review](https://www.capterra.com/p/136728/Readymode/#Capterra___7112438) FJ Felix J. Owner > "i don’t like the 4 hour call window where we can’t call again until another 4 hours passes" [See full review](https://www.capterra.com/p/136728/Readymode/#Capterra___6533570) HG Hans G. Owner > "It excels in efficiency, scheduling, and support, but the spam-flagging issue holds it back from being best-in-class. If call reputation were improved, it..." [See full review](https://www.capterra.com/p/136728/Readymode/#Capterra___7074429) DA Danny A. Owner > "Every time i talk to \[sensitive content hidden\] he over delivers." [See full review](https://www.capterra.com/p/136728/Readymode/#Capterra___7034631) MM Mariam M. cold caller > "In general, I would rate my experience very highly because the software helps teams stay efficient and organized, making it a valuable tool for call center..." [See full review](https://www.capterra.com/p/136728/Readymode/#Capterra___7112263) DP David P. CEO > "I dont like how its system itself isnt too user friendly." [See full review](https://www.capterra.com/p/136728/Readymode/#Capterra___7041656) JAR Julian Alejandro R. Cold caller > "It dramatically reduces downtime between calls by adjusting the dialing rate based on agent availability." [See full review](https://www.capterra.com/p/136728/Readymode/#Capterra___7113354) VR Verified Reviewer Owner > "I had to reach out to freelancers which charge $3500 to do what ReadyMode claims to help you with as a customer but never does." [See full review](https://www.capterra.com/p/136728/Readymode/#GetApp___3767603) YM Youssef M. market > "Overall, it’s a solid solution for teams that need a dependable dialer to manage outbound sales or support campaigns." [See full review](https://www.capterra.com/p/136728/Readymode/#Capterra___7112381) VR Verified Reviewer Owner > "I need to integrate with another CRM and there is no support!" [See full review](https://www.capterra.com/p/136728/Readymode/#GetApp___3767603) Nader H. Cold caller > "It delivers exactly what you need to keep your calls running smoothly and helps you achieve tasks successfully without interruptions." [See full review](https://www.capterra.com/p/136728/Readymode/#Capterra___7112329) TP Tiffany P. Scheduling Director/Operations Manager > "Here I am, day 2, still down, 2nd morning, 11 minutes into hold with really loud jolly pop music while I am shut down with no answers." [See full review](https://www.capterra.com/p/136728/Readymode/#Capterra___2252556) AF Ahmed F. Telemarketer > "The call dialer is efficient and helps reduce manual work by automating outbound calls." [See full review](https://www.capterra.com/p/136728/Readymode/#Capterra___7112474) TP Tiffany P. Scheduling Director/Operations Manager > "he would've passed the info on, as I had negative experiences in the past with this kind of dialing." [See full review](https://www.capterra.com/p/136728/Readymode/#Capterra___2252556) [View Reviews](https://www.capterra.com/p/136728/Readymode/reviews/) CD Connie D. Office Manager > "I brought our company into using this SoftWare a few years ago so that we can effectively communicate with our tenants...from maintenance requests,..." [See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#Capterra___6774112) OD Olga D. Pharmacist > "Sometimes it's too slow to start dialing a number and other times it doesn't even try to dial for unknown reasons." [See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#Capterra___7079261) Brian B. Business administrator > "It has a set of tools that brings together several tasks in a single platform, automating processes helps reduce workflows and helps us as a team to..." [See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#Capterra___6488866) MB Matt B. IT Project Management > "Dialpad application will some times freeze up requiring you to manually close the application and restart it to resolve the issue." [See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#Capterra___6820541) Mary Ellen E. Agent > "The best part of Dialpad is its ease of use, clear audio, and dependable performance during daily work calls." [See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#Capterra___7066101) AL Ariel L. Director of customer support and success > "I would say I would prefer dial pad over that phone system, but there are still many limitations with this phone system related to integration with..." [See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#Capterra___6827682) RC Rachel C. Customer Support Lead > "Within the tool, it is so easy to search for previous contacts and at a glance see all interactions we have ever had with specific contacts. As I..." [See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#Capterra___6367648) NF Nathan F. Owner > "SMS stopped working because I didn't click the button that said auto-recharge (why not advise this)?" [See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#SoftwareAdvice___7086872) JC James C. Customer Success Manager > "I enjoying having a service that integrates both text and voice into a single app, allowing me to communicate in two different manners." [See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#Capterra___6698833) AL Ariel L. Director of customer support and success > "My overall experience with dial pad is neither negative or positive. If I had to consider the phone system, we were using prior to migrating to dial..." [See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#Capterra___6827682) RS Rebecca S. Business Consultant > "The desktop app is just tricky. If they could resolve the issues of not being able to open on my computer so that I am not constantly on my phone, I..." [See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#Capterra___6874673) KC Katherine C. CFO > "Issues with dropped calls were attributed to our tech/browser despite being told that our tech was appropriate for use with the tool." [See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#Capterra___7004986) Kalina B. Freelance and Human resources > "Best functions in Dialpad I love would be alerts/notications, accepting and placing calls, and messaging." [See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#Capterra___6327817) SR Sheila R. Director of Operations > "Our law firm, which relies on fully functioning phone service, can no longer afford to continue trying to resolve these issues." [See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#SoftwareAdvice___6785924) JJ Jimi J. Sales Manager > "Solid dialer with good tools for sales management but there are lower cost options that also do the same thing." [See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#Capterra___6804817) NF Nathan F. Owner > "Issues with getting my account set up correctly to begin with." [See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#SoftwareAdvice___7086872) ID Isaac D. Operations Supervisor > "I liked that Dialpad makes communication simple, with clear call quality and easy integration with other tools." [See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#Capterra___6879571) EL Elisabeth L. Co-founder > "When we got down to actually buying, these super slick sellers suddenly didn't understand our company and the prices they gave us were completely..." [See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#SoftwareAdvice___6565471) Brian B. Business administrator > "It helps to have a joint performance with the entire work team and with the help of artificial intelligence all processes are faster and easier to..." [See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#Capterra___6488866) AP Alex P. Owner > "After adding users and then attempting to remove them just three days later, I was informed that I am now obligated to pay for the additional..." [See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#SoftwareAdvice___6348440) MB Mac B. IM > "Dialpad excels at delivering a consumer-friendly, all-in-one cloud communications platform." [See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#Capterra___6867466) SM Shauna M. Project Coordinator > "I was quoted $540, but they did not give me any indication that they would add nearly 40% to my monthly fee in taxes and fees, making it actually..." [See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#Capterra___6623266) BC Billie C. Marketing Coordinator > "How the software provides accurate transcripts of meetings in real which is a valuable asset." [See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#Capterra___6459585) Robert B. CEO > "This was not advertised. When I ported my existing 1-800 number over to them, they would not allow me to receive incoming calls until I purchased..." [See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#Capterra___4753876) DL Daniel L. Director, IT > "It is cutting-edge communication platform that combines user-friendly design, cloud-based accessibility, and advanced features to deliver a seamless..." [See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#Capterra___6167581) DR Derek R. CMO > "Customer service is very slow and do not remedy problems, they just send you in circles." [See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#SoftwareAdvice___6810316) HB Holly B. Resolution specialists > "Everything was synchronized in one platform and easy to click on." [See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#Capterra___7087593) SR Sheila R. Director of Operations > "For nearly 12 weeks now, we have experienced numerous technical issues with our phone service." [See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#SoftwareAdvice___6785924) RD Regan D. Customer Care Manager > "For our business VoIP needs, Dialpad is and has always been awesome." [See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#Capterra___6773996) JN James N. DIRECTOR > "They then proceeded to tell me the issue was because I didn't correctly check a box on their online portal. But guess what it was checked and I had..." [See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#SoftwareAdvice___6576052) KC Katherine C. CFO > "We use this for our entire team & most team members use it on a daily basis." [See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#Capterra___7004986) KP Kevin P. CEO > "This lack of ownership is frustrating and undermines the overall customer experience." [See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#SoftwareAdvice___6794574) JC James C. Customer Success Manager > "The AI Transcript is very useful, and it helps me recall points of the conversation. " [See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#Capterra___6698833) MB Mac B. IM > "Doesn't integrate with all the tools we use." [See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#Capterra___6867466) KM Karly M. Compliance Consultant > "I think I can speak for both myself and my team when I say Dialpad was an excellent addition to our tools we use everyday to be productive and..." [See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#Capterra___6234641) BC Billie C. Marketing Coordinator > "Setting up the system is complicated and customer service does not respond in a timely manner" [See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#Capterra___6459585) KM Karly M. Compliance Consultant > "The AI technology paired with the user friendly designed and functions make my life so much easier." [See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#Capterra___6234641) AP Alex P. Owner > "The customer service is abysmal; they have no real interest in resolving issues or providing genuine assistance." [See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#SoftwareAdvice___6348440) VR Verified Reviewer Director of Patient Experience > "Overall, I'm highly satisfied that even if I am not in the country, I can receive and make calls using a reliable phone number created by dialpad..." [See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#Capterra___6085936) DR Derek R. CMO > "Refund has not been given." [See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#SoftwareAdvice___6810316) PS Prateek S. CEO > "Dialpad's interface is user-friendly, and their call quality is generally reliable." [See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#Capterra___6539798) SS Sheena S. CEO > "It won’t actually record your calls even if you click the the option in advanced settings because you have to figure out how to reach them for them..." [See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#SoftwareAdvice___4884093) DF David F. CSM > "Dialpad does everything we need to do, especially from an outbound sales perspective and call recordings." [See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#Capterra___4966592) JS Joshua S. VP Global Sales > "The onboarding was terrible, months delayed (despite paying from the date of the contract being signed) and very little correspondence due to..." [See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#Capterra___5034150) Noime T. Customer Success Manager > "I also like that you are able to record your call and even if you forget to record the call, it can automatically translate your call into a written..." [See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#Capterra___3888796) CQ Carrie Q. Owner > "They were still building it out, which they billed us an extra $1,000 and took another 2 months before they had the chat bot ready for us to even..." [See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#SoftwareAdvice___6221297) DKS Denese Kyle S. Executive Assistant > "I also love that we are able to receive data/analytics report from Dialpad on my email and we see who are our top agents and we also have an option..." [See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#Capterra___4527307) MF Matt F. COO > "It's almost like every user has to manage their own callback queue, but person A doesn't get notified that person B has already called them back and..." [See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#SoftwareAdvice___4963997) VR Verified Reviewer Facilities Specialist > "The setup was quick and easy." [See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#Capterra___6820612) Isaac J. CEO > "I requested cancellation (which they force you to do through customer service) and was shocked to find they didn't process it. Upon contacting them..." [See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#GetApp___6148308) JA Jennifer A. Designer > "way calling, transferring of calls, and getting scripted messages while away from the office allows me to be out and about doing business without..." [See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#Capterra___3474650) SP Stuart P. Owner > "Now it fails at least 90% of the time. And for a company that claims to have great AI, when you call for customer service you have to identify..." [See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#Capterra___5090293) KP Karan P. Business Development Representative > "The tool enables us to better connect with the prospects we are having a conversation with, and the nudges presented to us while having the..." [See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#Capterra___4148446) AP Alex P. Owner > "Dialpad is not worth the headache and the hidden costs." [See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#SoftwareAdvice___6348440) KM Katie M. Administrative Assistant > "I love how simple it is to set up a quick conference call." [See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#Capterra___6294034) SM Shauna M. Project Coordinator > "They misrepresent available features." [See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#Capterra___6623266) JM Juan M. Operations Supervisor > "It's a great app for calls and multi calls, also works as chat." [See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#Capterra___6087465) RR Ryan R. Owner > "Lack of integrations." [See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#SoftwareAdvice___6757814) MW Matthew W. Home Inspector > "I love that I can simply add a phone number to my existing devices where I can receive and respond to calls and texts for my business." [See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#Capterra___3474647) Susan H. Therapist > "I contacted tech support and still was unable to resolve the issue." [See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#Capterra___6306351) Kalina B. Freelance and Human resources > "Customer support is even great." [See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#Capterra___6327817) PD Paul D. Director of Telecommunications > "You can call it not researching the product fully. " [See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#Capterra___6610571) SP Stuart P. Owner > "It 'seemed' like an affordable option for call recording." [See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#Capterra___5090293) SS Sheena S. CEO > "Amazing how whatsapp and facebook and instagram doesn’t have this issue. Yet here I am paying $100/month (more than my own Verizon cell service)..." [See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#SoftwareAdvice___4884093) MR Mike R. Staffing Lead > "I love the simplicity and ease of use that makes using Dialpad easier than using a normal landline office phone." [See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#Capterra___6023364) KP Kevin P. CEO > "The service is unacceptable." [See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#SoftwareAdvice___6794574) TG Tom G. Managing Director > "Users generally find it user-friendly with reliable call quality and integrations." [See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#SoftwareAdvice___5037765) CQ Carrie Q. Owner > "We tried sending faxes for several weeks and then realized none were going through. When we reached out to Dialpad they said "oh yeah, that's a..." [See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#SoftwareAdvice___6221297) WC Wyatt C. Recruiting Manager > "The UI works great on desktop and mobile and the User management makes it very easy to see who's on the phone and who isn't properly utilizing the..." [See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#Capterra___3474660) AR Adrian R. Operations Manager > "We have reduced our sales team and they have been completely inflexible with the terms of the contract, even if we suggested exchanging the call..." [See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#Capterra___4237725) DKS Denese Kyle S. Executive Assistant > "As someone whose english is not her first language, I really appreciate the live transcription and option to replay/review call for recording and..." [See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#Capterra___4527307) RR Ryan R. Owner > "Poor call quality." [See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#SoftwareAdvice___6757814) DB Derk B. Senior Assistant Director of Admissions > "Also the ability to set work hours helps for staff to better manage aspects work life balance." [See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#Capterra___3516670) TG Tom G. Managing Director > "Customer service was unresponsive, lacked follow-through, and the procedures for cancellation were unnecessarily complicated." [See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#SoftwareAdvice___5037765) GL Graham L. Director > "Interface is slick compared to the previous product we used" [See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#Capterra___6174043) Isaac J. CEO > "Outside of that I stopped using the service quite quickly, but they never honored my cancellation request and took hundreds of dollars from me." [See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#GetApp___6148308) ZB Ziya B. Advanced Systems Engineer > "Mobile app is also great to make it work remotely tho." [See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#Capterra___4782868) TG Tracey G. Operations Manager > "Poor customer service - no response from them" [See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#Capterra___6361419) Rick K. Owner > "Love the mobile app and the ability to make and receive calls over cellular and WiFi." [See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#Capterra___3665710) RR Ryan R. Owner > "Predatory financial practices." [See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#SoftwareAdvice___6757814) [View Reviews](https://www.capterra.com/p/190976/Dialpad-Sell/reviews/) ## User interface 4.59 (129) 4.18 (562) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit Activity Tracking 207 Important AI Copilot 150 Important AI Summarization 120 Important Readymode Top features 38/47 - Activity Tracking - AI Copilot - AI Summarization - Alerts/Escalation - API - Auto-Dialer - Automated Responses - Automatic Call Distribution - Blended Call Center - Callback Scheduling - Call Center Management - Caller ID - Call Logging - Call Monitoring - Call Recording - Call Reporting - Call Routing - Call Scripting - Call Tagging - Call Tracking - Call Transcription - Call Transfer - Call Whispering - Chatbot - Chat/Messaging - Computer Telephony Integration - Contact Management - CRM - Dashboard - Generative AI - Inbound Call Center - Interaction Tracking - IVR - Manual Dialer - Monitoring - Multi-Channel Communication - Outbound Call Center - Performance Management - Predictive Dialer - Progressive Dialer - Queue Management - Reporting/Analytics - Sentiment Analysis - Surveys & Feedback - Third-Party Integrations - Voice Mail - Voice Recognition [See all features](https://www.capterra.com/p/136728/Readymode/#features) Dialpad 33/47 - Activity Tracking - AI Copilot - AI Summarization - Alerts/Escalation - API - Auto-Dialer - Automated Responses - Automatic Call Distribution - Blended Call Center - Callback Scheduling - Call Center Management - Caller ID - Call Logging - Call Monitoring - Call Recording - Call Reporting - Call Routing - Call Scripting - Call Tagging - Call Tracking - Call Transcription - Call Transfer - Call Whispering - Chatbot - Chat/Messaging - Computer Telephony Integration - Contact Management - CRM - Dashboard - Generative AI - Inbound Call Center - Interaction Tracking - IVR - Manual Dialer - Monitoring - Multi-Channel Communication - Outbound Call Center - Performance Management - Predictive Dialer - Progressive Dialer - Queue Management - Reporting/Analytics - Sentiment Analysis - Surveys & Feedback - Third-Party Integrations - Voice Mail - Voice Recognition [See all features](https://www.capterra.com/p/190976/Dialpad-Sell/#features) ### Recognition No recognitions have been awarded to Readymode No recognitions have been awarded to Dialpad ### Deployment & support Readymode Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Dialpad Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Readymode - By Readymode - Located in Canada - Founded in 2012 Dialpad - By Dialpad - Located in United States - Founded in 2011 ## Popular Comparisons [Readymode](https://www.capterra.com/p/136728/Readymode/)[4.59 (129)](https://www.capterra.com/p/136728/Readymode/reviews/) vs [Convoso](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/)[4.51 (386)](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/reviews/) $199/month Price $90/month 4.5 Features 4.5 4.6 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/76768-136728/Cloud-Predictive-Dialer-vs-Readymode) [Dialpad](https://www.capterra.com/p/190976/Dialpad-Sell/)[4.18 (562)](https://www.capterra.com/p/190976/Dialpad-Sell/reviews/) vs [Ringover](https://www.capterra.com/p/169627/RingOver/)[4.70 (855)](https://www.capterra.com/p/169627/RingOver/reviews/) $27/month Price $29/month 4.2 Features 4.6 4.3 Ease of Use 4.8 [View full 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