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If you are a brand conscious studio or gym who would like to reduce mundane admin tasks and improve your customer experience, ABC Glofox is your go-to management software.
Exercise.com is an all-in-one platform to power your fitness studio, gym, personal training business, or wellness center through our custom-branded web and mobile apps.
Very friendly and helpful, giving lots of experienced based tips to help me get started. Seems to be simple system to operate, which is important for me as I’m not very technical with IT.
I cannot ever get through to anyone, and when I do leave messages or send emails, I rarely hear back unless I harass over and over and over again.
We fell in love with the product through their amazing customer support...the product itself is also quite easy to work with.
Payments are not coming through either and our clients are very frustrated.
You can have calls with the very happy and efficient team and they are willing to help and follow up on your requests. What I like the most and most looking forward in the future to is new features.
Unable to message a class via the app if a teacher changes or the class is cancelled.
It seems like a good solution for purely group class business models (like F45)/ Stripe payment integration and ease of refunds using the software.
The customer suport is possibly the worst I have ever come across. Mostly automated, find your own answers etc.
You can tell this was built by those with deep experience and knowledge of the industry. Simply put, they have a superb support team and a success team that will make your goals happen.
Sometimes the android isn't displaying the same as an apple or even the online platform which makes us a client look bad to our customers.
Sage, the exercise.com specialist that has been helping me with the process was amazing helpful, quick to follow up and professional.
We have used almost every gym management software on the market and nothing compares. This is a 1 stop shop for all gyms and sport organizations.
Amazing integration to current products through API's and connections. Great communication with developers.
I was a little nervous on the price being that I’m just launching an ap for first time.
I love how easy the platform is to use for a technical guy like myself. I love the flexibility that it has and the ability to make basically whatever I want and need for my business.
I am old-fashion and would prefer to use paper and pencil to keep track of things. I just don't like technology in general.
Mike: Mike, owner of Glory Combat Sports & Fitness in Tucson, Arizona. A little about our company, we are a startup company. I'm the founder with my wife and we'll be servicing two to 300 members and with the coaching team of about 10 employees doing Muay Thai, kickboxing, grappling, kids combat sports, strength and conditioning and boxing and Exercise.com has been great. I give them a rating out five stars, I give them a five. Being a founder of our startup company here, we were looking for a great software to use that really covered POS systems, calendars. Member communication is something that's very important to us. Member profiles, reporting, essentially we wanted a all-in-one software for our business and I have used other ones in the past being an upper management of companies such as Club OS, we had used DataTrak, I had used Trainerize myself, and we were looking at some other companies like Mindbody. And really after diligent research, after a few months talking with different reps, looking at what we'd used and what we'd done before, we felt that Exercise.com was the best value for what we were looking for. Some of the features that really led us to making the final decision was, I'll just say first off, their team is amazing. I think that the team, the customer service is a reflection of the business and I met with several companies and all were great, but I really felt like the sales team and then the software team with Exercise.com was super relational. They were very detailed, they were not salesy, they just presented what the value was and then the value was great. We got so much and price point, especially for any business in overhead is important and their price point was amazing for what we would get in comparison to some other companies. And of course, again, just the business side of having reporting, having the member database, being able to communicate with them, doing the schedules, app integration, the POS system, all these things really together led us to making that decision. Yeah, overall, after using many different systems for years, I feel like it was a pretty easy onboarding. They set you up with a rep, your team person, your go-to for the software and also for the app. So you have communication with them. They're very responsive in terms of getting back to you, forwarding information of sitting down and reviewing the systems with you and just continuing to be there by your side in the onboarding to make sure that you know exactly what needs to be done in a timely fashion. First advice I would do is just for your own peace of mind, do a comparison. I did that, I put a lot of software systems side by side, I met with different people, and in the end I feel like we would go back to Exercise.com again. We know it was a good decision. I'd also met with other company owners that were using software. I actually talked to quite a few people that I know using different softwares and so I would say I'd advise you to talk to other owners and see what they like about ones that are not Exercise.com but similar, and then anyone who is Exercise.com and obviously in these reviews that we will continue to use them.
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ABC Glofox
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