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If you are a brand conscious studio or gym who would like to reduce mundane admin tasks and improve your customer experience, ABC Glofox is your go-to management software.
Martial arts school owners
Very friendly and helpful, giving lots of experienced based tips to help me get started. Seems to be simple system to operate, which is important for me as I’m not very technical with IT.
I cannot ever get through to anyone, and when I do leave messages or send emails, I rarely hear back unless I harass over and over and over again.
We fell in love with the product through their amazing customer support...the product itself is also quite easy to work with.
Payments are not coming through either and our clients are very frustrated.
You can have calls with the very happy and efficient team and they are willing to help and follow up on your requests. What I like the most and most looking forward in the future to is new features.
Unable to message a class via the app if a teacher changes or the class is cancelled.
It seems like a good solution for purely group class business models (like F45)/ Stripe payment integration and ease of refunds using the software.
The customer suport is possibly the worst I have ever come across. Mostly automated, find your own answers etc.
The software is easy to use, membership tracking is excellent and when there is an issue the customer support is very responsive.
Inability to remove a student who would never return without removing the family and losing all its history.
The New design work on my iphone and Ipad Beautifully I recommend this software to all the martial arts school out there.
The only drawback for me was the lack of a classroom/education management component to include substantive curriculum arc planning and tracking (not just attendance).
Customer service is quick to respond when the need arises. It is great for starters as the price adjusts to your school growth.
Unable to store documents/videos for students (this is a big use case for my school). Also seemed a bit difficult to bulk add student attendance.
Great software for tracking membership, students' progress and billing.
ABC Glofox
Top FeaturesBlack Belt Membership
Black Belt Membership
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