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If you are a brand conscious studio or gym who would like to reduce mundane admin tasks and improve your customer experience, ABC Glofox is your go-to management software.
Club administrators, membership coordinators, fundraising managers, and event organizers.
Very friendly and helpful, giving lots of experienced based tips to help me get started. Seems to be simple system to operate, which is important for me as I’m not very technical with IT.
I cannot ever get through to anyone, and when I do leave messages or send emails, I rarely hear back unless I harass over and over and over again.
We fell in love with the product through their amazing customer support...the product itself is also quite easy to work with.
Payments are not coming through either and our clients are very frustrated.
You can have calls with the very happy and efficient team and they are willing to help and follow up on your requests. What I like the most and most looking forward in the future to is new features.
Unable to message a class via the app if a teacher changes or the class is cancelled.
It seems like a good solution for purely group class business models (like F45)/ Stripe payment integration and ease of refunds using the software.
The customer suport is possibly the worst I have ever come across. Mostly automated, find your own answers etc.
ABC Glofox
Top FeaturesClubSpot
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