# Compare Fusion vs CentralReach 2026 | Capterra > Unsure of what to choose? Check Capterra to compare CentralReach and Fusion based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/136876-140743/Pediatric-Therapy-EMR-vs-CentralReach --- # CentralReach vs Fusion Features and Cost Comparison Last updated March 13th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: CentralReachFusion2/4 selected [CentralReach](https://www.capterra.com/p/140743/CentralReach/)[4.3 (156)](https://www.capterra.com/p/140743/CentralReach/reviews/) [Fusion](https://www.capterra.com/p/136876/Pediatric-Therapy-EMR/)[4.3 (708)](https://www.capterra.com/p/136876/Pediatric-Therapy-EMR/reviews/) [## CentralReach](https://www.capterra.com/p/140743/CentralReach/)[4.3 (156)](https://www.capterra.com/p/140743/CentralReach/reviews/) Starting Price Contact vendor Value-for-Money 4.1 Functionality 4.2 Ease of Use 4 Customer Service 4.3 Reviews Sentiment Based on [156 reviews](#user-reviews) Positive 135 Neutral 11 Negative 10 [## Fusion](https://www.capterra.com/p/136876/Pediatric-Therapy-EMR/)[4.3 (708)](https://www.capterra.com/p/136876/Pediatric-Therapy-EMR/reviews/) Starting Price $49.00/month Value-for-Money 4.2 Functionality 4.2 Ease of Use 4.5 Customer Service 4.3 Reviews Sentiment SA SA Based on [708 reviews](#user-reviews) Positive 630 Neutral 61 Negative 17 ## Send this comparison chart to my inbox ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. ## Summary * * * Features in Speech Therapy Software Best performer 40 / 46 Only CentralReach - Activity Dashboard - Activity Tracking - API 37 / 46 Only Fusion - For Speech Therapists - Reminders - Workflow Management User satisfaction User satisfaction 4.3 User reviews[156](https://www.capterra.com/p/140743/CentralReach/reviews/) Ease of use 4.0 Functionality 4.2 Value for money 4.1 Customer support 4.3 User satisfaction 4.3 User reviews[708](https://www.capterra.com/p/136876/Pediatric-Therapy-EMR/reviews/) Ease of use 4.5 Functionality 4.2 Value for money 4.2 Customer support 4.3 Price starts from Price starts from \-- - Free version - Free trial Price starts from $49Per User, Per Month - Free version - Free trial Best for Best for Applied Behavior Analysis providers, Speech therapy, Occupational therapy, Multi-disciplinary Best for Fusion is ideal for pediatric OT, Speech, and PT practices of all sizes -solo providers, small to mid‑size outpatient clinics, and multi‑location or multispecialty teams. ## User reviews Pros & cons LL Laura L. Certified Occupational Therapy Assistant, COTA > "I mostly use CR Calendar, and convert notes-> billing weekly visits. But it works well for the ABA staff, unless it..." [See full review](https://www.capterra.com/p/140743/CentralReach/#Capterra___6773626) ES Esther S. SLP > "Finding items and editing the site for personalization simply was not user friendly for non techies." [See full review](https://www.capterra.com/p/140743/CentralReach/#Capterra___7132396) CM Carole M. Operation Manager > "Customer service is amazing as you have your own manager attach to your account- Always improving to make client..." [See full review](https://www.capterra.com/p/140743/CentralReach/#Capterra___6588958) CS CLAUDIA S. CEO > "Central Reach has not provided us with an adequate solution for issues with Change Healthcare and the cost keeps..." [See full review](https://www.capterra.com/p/140743/CentralReach/#SoftwareAdvice___6322696) ES Esther S. SLP > "ABA coworkers found it easy to collect data." [See full review](https://www.capterra.com/p/140743/CentralReach/#Capterra___7132396) ES Esther S. SLP > "It's a bit clunky for ST and OT though, not as user friendly." [See full review](https://www.capterra.com/p/140743/CentralReach/#Capterra___7132396) AB Aaron B. CEO > "Extremely comprehensive and customizable to a variety of practices and service models. " [See full review](https://www.capterra.com/p/140743/CentralReach/#Capterra___6587991) AL Alysia L. Registered Behavioral Therapist > "Before the update it was hard to write notes on time and it glitched a lot kicking myself and other coworkers out of..." [See full review](https://www.capterra.com/p/140743/CentralReach/#Capterra___6692236) JH Jesseca H. Director of Clinical Operations > "There has been a lot of growth and new features and they are always there to walk us through the steps and hiccups." [See full review](https://www.capterra.com/p/140743/CentralReach/#Capterra___6587696) EQ Emma Q. Registered Behavior Technician > "It often logs me out while I am using it and will delete the data I have inputed within it." [See full review](https://www.capterra.com/p/140743/CentralReach/#Capterra___6710375) CM Carole M. Operation Manager > "Robust learning platform for ABA industry." [See full review](https://www.capterra.com/p/140743/CentralReach/#Capterra___6588958) SP Shannon P. Practice Manager > "This company does not care at all about their customers, they only care about squeezing every last dollar out of you..." [See full review](https://www.capterra.com/p/140743/CentralReach/#SoftwareAdvice___6425713) DK Destini K. COO > "Good features, nice customer service, addition of AI will be helpful" [See full review](https://www.capterra.com/p/140743/CentralReach/#Capterra___6608324) AA Amber A. Behavior Analyst > "I did not like the method to add and manage new goals." [See full review](https://www.capterra.com/p/140743/CentralReach/#Capterra___7006694) CM Carole M. Operation Manager > "The learning platform is growing and adapting to client demand." [See full review](https://www.capterra.com/p/140743/CentralReach/#Capterra___6588958) SN Sadie N. RBT > "What I like least about central reach is when it crashes and does not save data." [See full review](https://www.capterra.com/p/140743/CentralReach/#Capterra___6693784) HJ Harry J. Chief Executive Officer > "Their user-friendly platform has allowed us to manage our client data more effectively and has provided our..." [See full review](https://www.capterra.com/p/140743/CentralReach/#Capterra___4768072) JG Josie G. Apprentice > "It often lacks or restarts which requires us to lose data." [See full review](https://www.capterra.com/p/140743/CentralReach/#Capterra___6719920) HJ Harry J. Chief Executive Officer > "Central Reach's platform serves as a one-stop-shop for our organizations, enabling us to manage all aspects of our..." [See full review](https://www.capterra.com/p/140743/CentralReach/#Capterra___4768072) AA Amber A. Behavior Analyst > "Adding and removing appointments was also tedious." [See full review](https://www.capterra.com/p/140743/CentralReach/#Capterra___7006694) AL Alysia L. Registered Behavioral Therapist > "It was better towards the end of my experience with central reach." [See full review](https://www.capterra.com/p/140743/CentralReach/#Capterra___6692236) MC Maria C. Owner > "Lastly, it's annoying that they don't connect with all the other platforms we use." [See full review](https://www.capterra.com/p/140743/CentralReach/#Capterra___6841682) JG Josie G. Apprentice > "I utilize it daily and it is very feasible." [See full review](https://www.capterra.com/p/140743/CentralReach/#Capterra___6719920) SP Shannon P. Practice Manager > "The basic mobile site does not work for your BTs and." [See full review](https://www.capterra.com/p/140743/CentralReach/#SoftwareAdvice___6425713) JG Josie G. Apprentice > "It is very versatile and personalizable." [See full review](https://www.capterra.com/p/140743/CentralReach/#Capterra___6719920) MF Maria F. COO > "I dislike that calendars do not reflect converted changes." [See full review](https://www.capterra.com/p/140743/CentralReach/#Capterra___6618803) VR Verified Reviewer CIO > "The software is really easy and intuitive to use. And everything is located under one software to manage all aspects..." [See full review](https://www.capterra.com/p/140743/CentralReach/#Capterra___6242070) MC Maria C. Owner > "The cost of all the add-ons is a bit much. " [See full review](https://www.capterra.com/p/140743/CentralReach/#Capterra___6841682) BL Birdem L. Team Leader > "Experience is very nice, interface is very easy to navigate." [See full review](https://www.capterra.com/p/140743/CentralReach/#Capterra___6609550) SP Shannon P. Practice Manager > "Supposedly, you can have better reports turned on for your practice, but it costs significantly more." [See full review](https://www.capterra.com/p/140743/CentralReach/#SoftwareAdvice___6425713) AB Aaron B. CEO > "Amazing customer support - best of any tech platform I've ever used! " [See full review](https://www.capterra.com/p/140743/CentralReach/#Capterra___6587991) SP Shannon P. Practice Manager > "The software is cumbersome, clunky and not at all user-friendly." [See full review](https://www.capterra.com/p/140743/CentralReach/#SoftwareAdvice___6425713) MF Maria F. COO > "I appreciate the system is easy to use and pretty straight forward." [See full review](https://www.capterra.com/p/140743/CentralReach/#Capterra___6618803) MC Maria C. Owner > "Just very expensive for us." [See full review](https://www.capterra.com/p/140743/CentralReach/#Capterra___6841682) FM Freyxa M. Onboarding and training Supervisor > "My overall experience with Central region has been really good, really user-friendly and really easy to grab a hold..." [See full review](https://www.capterra.com/p/140743/CentralReach/#Capterra___6773675) BR Brad R. Application Analyst > "This has presented an obstacle for us in meeting our CIS requirements. " [See full review](https://www.capterra.com/p/140743/CentralReach/#Capterra___4767472) AH Ashley H. Application Support Specialist > "CentralReach has opened up so many more avenues for our company to be able to expand and grow within the field of ABA..." [See full review](https://www.capterra.com/p/140743/CentralReach/#Capterra___4766101) PT Perle T. BCBA > "The procedures are so disjointed between the overall data book, the goals, importing curriculums, I work twice as..." [See full review](https://www.capterra.com/p/140743/CentralReach/#SoftwareAdvice___3207231) KJ Kayla J. Practice Manger > "I like that centralreach has a lot of features." [See full review](https://www.capterra.com/p/140743/CentralReach/#SoftwareAdvice___4976281) PT Perle T. BCBA > "The reports generated looked very unprofessional and you cannot alter graphs to different views unless you manually..." [See full review](https://www.capterra.com/p/140743/CentralReach/#SoftwareAdvice___3207231) JM Jaime M. Operations Analyst > "There have been a lot of growing pains, but we are definitely able to keep an eye on everything from intake to..." [See full review](https://www.capterra.com/p/140743/CentralReach/#Capterra___4779412) MC Martha C. VP > "I can't pull timesheets for payroll or bill out our claims." [See full review](https://www.capterra.com/p/140743/CentralReach/#SoftwareAdvice___3324091) BR Brad R. Application Analyst > "Navigation is easy for our users plus there are multiple ways to get to the same "end result" which is highly..." [See full review](https://www.capterra.com/p/140743/CentralReach/#Capterra___4767472) PT Perle T. BCBA > "The technical difficulties combined with the very complicated user experience make this a platform I discourage ABA..." [See full review](https://www.capterra.com/p/140743/CentralReach/#SoftwareAdvice___3207231) MB Michelle B. Billing & Operations > "We can add all of our data and upload documents easily in CR." [See full review](https://www.capterra.com/p/140743/CentralReach/#Capterra___4766189) PM Peyton M. BCBA > "Some slight glitches or the server being down once and a while" [See full review](https://www.capterra.com/p/140743/CentralReach/#Capterra___3006200) JB Jeff B. CFO > "I have also been consistently impressed by the system improvements over our time with CR as well as the continued..." [See full review](https://www.capterra.com/p/140743/CentralReach/#Capterra___4766112) VR Verified Reviewer owner > "They charge your account with out even having your data entered." [See full review](https://www.capterra.com/p/140743/CentralReach/#Capterra___2999497) AH Ashley H. Application Support Specialist > "I will be honest that I was intimidated by all of the features and functions within CentralReach but as I began..." [See full review](https://www.capterra.com/p/140743/CentralReach/#Capterra___4766101) JG Joshua G. Software Specialist > "We have been unable to determine why." [See full review](https://www.capterra.com/p/140743/CentralReach/#Capterra___4767409) AH Ashley H. Application Support Specialist > "The support that comes with the system is exceptional as well! Whenever we have questions about whether we can do..." [See full review](https://www.capterra.com/p/140743/CentralReach/#Capterra___4766101) VR Verified Reviewer Owner/COO > "I have to cut off providers who are leaving on a certain day and may miss out on a week of services because I'm being..." [See full review](https://www.capterra.com/p/140743/CentralReach/#Capterra___2569911) BL Birdem L. Remote Staff > "It's very user friendly and clean, with the bonus of having a regular updates and as well as quick responding..." [See full review](https://www.capterra.com/p/140743/CentralReach/#Capterra___4766060) MG Madison G. Benefits Specialist > "Slow resolutions to problems, or no answer from them at all." [See full review](https://www.capterra.com/p/140743/CentralReach/#Capterra___3515004) BT Brittany T. Director of Compliance and Systems Support > "Their support teams can help you before during and after implementation." [See full review](https://www.capterra.com/p/140743/CentralReach/#Capterra___4766041) RO Rachel O. BCBA/Owner > "Every single delayed claim impacts my livelihood." [See full review](https://www.capterra.com/p/140743/CentralReach/#Capterra___2896612) HJ Harry J. Chief Executive Officer > "Overall, Central Reach has been a valuable partner for Jackson Family Human Services, and we highly recommend their..." [See full review](https://www.capterra.com/p/140743/CentralReach/#Capterra___4768072) RM Rhonda M. Executive Director > "It is not intuitive. If you do not fully understand something (e.g., giving access to contacts), you can be left..." [See full review](https://www.capterra.com/p/140743/CentralReach/#Capterra___2570131) AJ Amy J. Billing/coding > "Our ABA department really loves the program, and for their use it is efficient and compliant." [See full review](https://www.capterra.com/p/140743/CentralReach/#Capterra___4767384) AA Audryn A. Student > "There always seems to be a glitch which also makes working with EHR very difficult." [See full review](https://www.capterra.com/p/140743/CentralReach/#Capterra___2769501) AH Ashley H. Application Support Specialist > "I was most impressed by CentralReach Learn and all of the clinical features that were available to me." [See full review](https://www.capterra.com/p/140743/CentralReach/#Capterra___4766101) AJ April J. Behavior specialist > "I didn’t like the tedious billing process when billing insurance." [See full review](https://www.capterra.com/p/140743/CentralReach/#Capterra___2732143) AJ Amy J. Billing/coding > "The implementation process was very organized, thoroughly communicated, and professionally managed. " [See full review](https://www.capterra.com/p/140743/CentralReach/#Capterra___4767384) RO Rachel O. BCBA/Owner > "Extremely poor customer service." [See full review](https://www.capterra.com/p/140743/CentralReach/#Capterra___2896612) AK Abigail K. Owner > "We’ve been using them since they first arrived on the ABA business management scene and it’s been incredible to watch..." [See full review](https://www.capterra.com/p/140743/CentralReach/#Capterra___2557527) AA Audryn A. Student > "It is difficult to use and requires too many steps to get tasks accomplished." [See full review](https://www.capterra.com/p/140743/CentralReach/#Capterra___2769501) SG Shelby G. RBT > "I love that you can see previous data and graphs showing the clients’ progress in treatment." [See full review](https://www.capterra.com/p/140743/CentralReach/#Capterra___3309081) MH Mary H. Speech Therapist > "I needed to call my supervisor several times to find out what I was doing wrong." [See full review](https://www.capterra.com/p/140743/CentralReach/#Capterra___2626536) [View Reviews](https://www.capterra.com/p/140743/CentralReach/reviews/) SA Samuel A. Patient Care Coordinator > "From the moment a family completes intake to documenting sessions and handling billing, everything flows through one system, which makes our work feel more connected and organized." [See full review](https://www.capterra.com/p/136876/Pediatric-Therapy-EMR/#Capterra___7101544) AM Amy M. Owner > "Unable to sync with google calendar, having to pay extra for each little thing such as intake forms even when paying for above basic packages, does not create a Rx, does have more difficulty..." [See full review](https://www.capterra.com/p/136876/Pediatric-Therapy-EMR/#Capterra___6690131) SA Samuel A. Patient Care Coordinator > "As a pediatric therapy center, accuracy really matters to us both for our kids and for compliance and Fusion helps us stay on top of that. Once our team got past the initial learning curve, we..." [See full review](https://www.capterra.com/p/136876/Pediatric-Therapy-EMR/#Capterra___7101544) MN Morgan N. Speech-Language Pathologist > "The supervisor can't edit notes, access initial or re-evaluations to edit and the supervisor needs to have multiple schedules up at one time when the students are seeing the same clients on their..." [See full review](https://www.capterra.com/p/136876/Pediatric-Therapy-EMR/#Capterra___6691943) Ella H. Speech Therapist > "Fusion saved time and did help streamline my work process, especially with session notes, billing, and client management. But these are what other providers offer, at a cheaper price as well!" [See full review](https://www.capterra.com/p/136876/Pediatric-Therapy-EMR/#Capterra___7120716) OH Olivia H. Account Specialist > "You also cannot filter out paid and unpaid invoices, which makes printing off invoices extremely cumbersome. Because of this, I have to combine all paid invoices for one patient into one invoice..." [See full review](https://www.capterra.com/p/136876/Pediatric-Therapy-EMR/#Capterra___6699233) LM Layla M. Owner, occupational therapist > "I love the templates for notes and reports that include all of the common assessments, the fact that you can pull forward prior info, the goal bank, appointment reminders, calendar, and the fact..." [See full review](https://www.capterra.com/p/136876/Pediatric-Therapy-EMR/#Capterra___6689658) WP Whitney P. CEO, Owner, Occupational Therapist > "At no point was refunding or compensating offered. And to top it all off, we pay monthly when we signed on to use fusion at no point were we told our contract would auto renew or that we would be..." [See full review](https://www.capterra.com/p/136876/Pediatric-Therapy-EMR/#Capterra___6709190) CU Charlotte U. Occupational Therapy Student > "Used it for 12 weeks during fieldwork rotation, simplistic boxes for documenting, very clean and crisp menu and clear PDFs for viewing assessments and referrals" [See full review](https://www.capterra.com/p/136876/Pediatric-Therapy-EMR/#Capterra___6691083) DH Danielle H. Medical Scheduler > "It does not allow nearly enough customization/filtering across all aspects (Billing, scheduling, waitlist, reports, etc.)" [See full review](https://www.capterra.com/p/136876/Pediatric-Therapy-EMR/#Capterra___6691070) GK Gretchen K. Physical Therapist > "Fusion has been my favorite EMR system for its easy documentation and simplified processing to find all relevant documents information and collaborate with colleagues and families." [See full review](https://www.capterra.com/p/136876/Pediatric-Therapy-EMR/#Capterra___6689496) WP Whitney P. CEO, Owner, Occupational Therapist > "In addition, auto renewals that can’t be avoided unless you give a full 90 days notice is absolutely insane, especially when I have 60 days but since it’s not 90 I’m told I need to pay for an..." [See full review](https://www.capterra.com/p/136876/Pediatric-Therapy-EMR/#Capterra___6709190) SB Stevie B. EI SLP > "Fusion helps me stay organized, manage my caseload, stay on top of keeping documentation timely, and has never lost any of my data/documents." [See full review](https://www.capterra.com/p/136876/Pediatric-Therapy-EMR/#Capterra___6691288) KC Krista C. Occupational Therapist > "I dislike the goal tracking because is is difficult to word my goals so it is easy to decipher the progression toward the goal with use of percentiles, and times accomplished so I typically make..." [See full review](https://www.capterra.com/p/136876/Pediatric-Therapy-EMR/#Capterra___6715051) AM Amy M. Owner > "Fusion creates nice professional documents, waitlist prevents client loss, lets me know what notes I have remaining, it tracks when things are due, pull forward feature, different colored..." [See full review](https://www.capterra.com/p/136876/Pediatric-Therapy-EMR/#Capterra___6690131) JB Jordan B. Occupational Therapist > "There are so many unnecessary "clicks" (for example: to document goal data, you have to click into the area, then you are able to input data. If you click on the last goal it scrolls to the top..." [See full review](https://www.capterra.com/p/136876/Pediatric-Therapy-EMR/#Capterra___6698805) JP Jessica P. VP Revenue Cycle Management > "Overall the experience with Fusion has been good. If the pay to address could be including as an option and the patient statements could be created in batches and automatically pulled any..." [See full review](https://www.capterra.com/p/136876/Pediatric-Therapy-EMR/#Capterra___6690228) MV Melissa V. Physical Therapist > "I work in a school and because it is time consuming to put new patients in it makes it very challenging at the beginning of the school year or when switch our school kids to the medical model in..." [See full review](https://www.capterra.com/p/136876/Pediatric-Therapy-EMR/#Capterra___6691874) WM Will M. Executive Assistant > "Fusion is very good for the individual therapists, with quick phrases and document templates that make writing daily notes simple." [See full review](https://www.capterra.com/p/136876/Pediatric-Therapy-EMR/#Capterra___6690208) MM Marissa M. Occuaptional Therapist > "Additionally, once I archive or discharge a goal, it still appears on the client's daily note, which makes it difficult to tell what goals are still relevant if multiple therapists are treating..." [See full review](https://www.capterra.com/p/136876/Pediatric-Therapy-EMR/#Capterra___6690305) MM Madison M. SLPA > "It has made transitioning to a new job that uses Fusion easy and helps me stay organized and on top of my clients, their goals and documentation!" [See full review](https://www.capterra.com/p/136876/Pediatric-Therapy-EMR/#Capterra___6689592) CF Colleen F. Family Resources Coordinator > "When you click on a person's name/appointment on your calendar it doesn't go to their profile and if you want the profile you have to hover just right, which sometimes doesn't actually work for..." [See full review](https://www.capterra.com/p/136876/Pediatric-Therapy-EMR/#Capterra___6699151) VB Victoria B. Pediatric therapy > "I like that as a provider you have the ability to access multiple areas of Fusion but that it also can be limited to only having to needed information and areas." [See full review](https://www.capterra.com/p/136876/Pediatric-Therapy-EMR/#Capterra___6747232) BK Bethany K. speech-language pathologist > "I have also notice that some of the speech evaluation report templates are missing sections that I would include (e.g., CAAP-2 is missing a section to describe cluster and multsyllabic word..." [See full review](https://www.capterra.com/p/136876/Pediatric-Therapy-EMR/#Capterra___6689834) SC Stacy C. OT > "The best thing about Fusion is the time it has saved me filing claims. If time is my currency, then Fusion has been priceless." [See full review](https://www.capterra.com/p/136876/Pediatric-Therapy-EMR/#Capterra___6712248) TP Trisha P. Executive Director > "It creates an additional nightmare for our office having to run two EMRs and two billing platforms through two different brokerages. " [See full review](https://www.capterra.com/p/136876/Pediatric-Therapy-EMR/#Capterra___6716304) AM Alyssa M. Speech Language Pathologist > "Fusion has helped shorten the time needed for notes and evaluations, as well as tracking session attendance." [See full review](https://www.capterra.com/p/136876/Pediatric-Therapy-EMR/#Capterra___6691112) WM Will M. Executive Assistant > "The tools provided in Fusion to organize and interpret the data often miss the mark and so said data must be exported to a different program to be useful." [See full review](https://www.capterra.com/p/136876/Pediatric-Therapy-EMR/#Capterra___6690208) AO Abigail O. speech-language pathologist > "The site offers a good visual format and offers an easy way to fax/email documents encrypted to providers/parents of clients." [See full review](https://www.capterra.com/p/136876/Pediatric-Therapy-EMR/#Capterra___6690925) BB Brittany B. Office Administrator > "The amount of new feature roll-outs that don't acknowledge the many suggestions and inputs on the Fusion Help site are a dismay and is often frustrating, feeling like ideas are pointedly missed." [See full review](https://www.capterra.com/p/136876/Pediatric-Therapy-EMR/#Capterra___6699138) AT Alexa T. Occupational Therapist > "I like how Fusion mainstreams documentation and billing and allows you to track everything in one system." [See full review](https://www.capterra.com/p/136876/Pediatric-Therapy-EMR/#Capterra___6705085) EH Emily H. Speech Language Pathologist > "Currently I dislike that when clients schedule on Fusion they can't use the repeating feature (because it does not check to make sure all the dates are available)." [See full review](https://www.capterra.com/p/136876/Pediatric-Therapy-EMR/#Capterra___6689464) JC Jessica C. Speech and Language Pathologist > "The way it tracks the client’s progress through charts in the soap and the mastery feature in the goals section was the best!" [See full review](https://www.capterra.com/p/136876/Pediatric-Therapy-EMR/#Capterra___6695505) HK Hannah K. Physical Therapist > "I HATE that you can't have multiple tabs to have multiple charts open or have a chart open and documentation note at the same time." [See full review](https://www.capterra.com/p/136876/Pediatric-Therapy-EMR/#Capterra___6689798) KS Katie S. COTA > "I love the soap note set up and that the goals are separated, I love that the birthday is calculated in years, months and day (helpful for reports)" [See full review](https://www.capterra.com/p/136876/Pediatric-Therapy-EMR/#Capterra___6691239) TV Trina V. Occupational Therapist > "There are also several functions on the billing side of things with statements and invoicing that are not user friendly to billers or to the consumers." [See full review](https://www.capterra.com/p/136876/Pediatric-Therapy-EMR/#Capterra___6695791) JD Jeremy D. Physical Therapist > "The tabs for different note types made it easy to keep up with what needed submitted and organized based on what you were doing that day." [See full review](https://www.capterra.com/p/136876/Pediatric-Therapy-EMR/#Capterra___6689577) KK Kate K. Administrator and Speech Therapist > "I don't like that I can't easily attach documents for families each week and the intake forms are cumbersome to design." [See full review](https://www.capterra.com/p/136876/Pediatric-Therapy-EMR/#Capterra___6695485) TC Toby C. Program Director - Occupational Therapist > "The support staff is generally helpful, however with the lack of audit trail I have questions about built in HIPAA compliance versus compliance that exists because our office is diligent about it." [See full review](https://www.capterra.com/p/136876/Pediatric-Therapy-EMR/#Capterra___6689575) KS Kaitlin S. Occupational Therapist > "That I cannot have multiple documents open or cannot move the document window to see both goals and plan of care in working on." [See full review](https://www.capterra.com/p/136876/Pediatric-Therapy-EMR/#Capterra___6691146) JB Janice B. Speech Language Pathologist, Owner > "Streamlines goals, documents, and daily notes, simplifying data collection and analysis." [See full review](https://www.capterra.com/p/136876/Pediatric-Therapy-EMR/#Capterra___6703627) RN Rachael N. Occupational Therapy Student > "I had an issue with adding the PDMS-3 assessment on Fusion and had to go through a lengthy process of adding it which was kind of difficult since it is a new assessment." [See full review](https://www.capterra.com/p/136876/Pediatric-Therapy-EMR/#Capterra___6689702) TK Tracy K. Physical Therapist > "It would be nice to be able to do a little more customization for the schedule and be able to pull forward a few other things on the progress notes/reassessments." [See full review](https://www.capterra.com/p/136876/Pediatric-Therapy-EMR/#Capterra___6695733) RM Rachel M. Pediatric Occupational Therapist > "I don't like there are separate documents for re-assessments and initial evaluations, as my company does not use them and they seem superfluous. But I'm not sure if it's a feature that can be..." [See full review](https://www.capterra.com/p/136876/Pediatric-Therapy-EMR/#Capterra___6716690) JW Jana W. COTA > "I've used upwards of 20 different platforms across radiology, oncology, therapy and eye care and I'd say that Fusion is one of the most user friendly, but lots of steps/places for info to hide." [See full review](https://www.capterra.com/p/136876/Pediatric-Therapy-EMR/#Capterra___6689715) CW Chelsea W. Student > "I do not like how when you pull through goals on daily notes its brings all of them and you can not delete the ones you did not work on in the session." [See full review](https://www.capterra.com/p/136876/Pediatric-Therapy-EMR/#Capterra___6697149) JL Jessica L. Director and SLP > "All in one system that works for scheduling, documenting, billing and accounting." [See full review](https://www.capterra.com/p/136876/Pediatric-Therapy-EMR/#Capterra___6689704) ST Stacey T. Speech Language Pathologist > "Also when on calendar and entire week on screen, sometimes it will not allow me to click on the hover menu over the client's name. " [See full review](https://www.capterra.com/p/136876/Pediatric-Therapy-EMR/#Capterra___6695788) KC Krista C. Occupational Therapist > "I like how easy it is to write notes for the pediatric population by customizing the objective and by building your own homework and handout section" [See full review](https://www.capterra.com/p/136876/Pediatric-Therapy-EMR/#Capterra___6715051) TK Tracy K. Physical Therapist > "The schedule can be a little tricky because it is easy to bump a time slot accidentally and sometimes the information gets in the way when you move the cursor and hover over a scheduled patient." [See full review](https://www.capterra.com/p/136876/Pediatric-Therapy-EMR/#Capterra___6695733) LB Lorin B. Occupational Therapist > "The user-friendly platform that it provides, making the note taking and documentation process seamless." [See full review](https://www.capterra.com/p/136876/Pediatric-Therapy-EMR/#Capterra___6719394) JW Jana W. COTA > "I have put some very brief notes in daily notes to come back later to write my actual note when I have time and it seems that they often disappear which is very frustrating." [See full review](https://www.capterra.com/p/136876/Pediatric-Therapy-EMR/#Capterra___6689715) MS Mareli S. SLP > "I love that Fusion is so user friendly and provide visuals (graphs) to display my patients’ progress toward their goals." [See full review](https://www.capterra.com/p/136876/Pediatric-Therapy-EMR/#Capterra___6694574) TS Taylor S. Occupational Therapist > "I do not like that when clicking on patient files under their patient profile you cannot just click on the file and have to click on the eye to the right of the file." [See full review](https://www.capterra.com/p/136876/Pediatric-Therapy-EMR/#Capterra___6699139) MR Molly R. Occupational Therapist > "I have found it to be helpful in writing notes quickly, and I think having the notes broken down by goal makes treatment easier as well." [See full review](https://www.capterra.com/p/136876/Pediatric-Therapy-EMR/#Capterra___6690396) WM Will M. Executive Assistant > "The end result of this is: if you aren't running your clinic in the way Fusion envisions, it features often become obstacles to work around rather than tools." [See full review](https://www.capterra.com/p/136876/Pediatric-Therapy-EMR/#Capterra___6690208) SW Samantha W. Physical therapist > "I like the ability to pull forward previously documented information to the next note or progress note." [See full review](https://www.capterra.com/p/136876/Pediatric-Therapy-EMR/#Capterra___6689459) KC Kaylyb C. Owner > "Their billing team charged me for multiple months despite providing no services at all." [See full review](https://www.capterra.com/p/136876/Pediatric-Therapy-EMR/#Capterra___7072354) CK Chase K. Speech language pathologist > "Scheduling patients on Fusion is quick and easy to do and the process of checking patients in or marking them absent, even if it's last minute or needs to be changed, is easy too." [See full review](https://www.capterra.com/p/136876/Pediatric-Therapy-EMR/#Capterra___6705082) IM Idelle M. Business Manager > "The inability to share those Legacy reports is problematic in that maybe I only want to share a couple of reports and the others are just for Admin levels and not for everyone else." [See full review](https://www.capterra.com/p/136876/Pediatric-Therapy-EMR/#Capterra___6764701) KF Katie F. clinical director > "I love the billing side and being able to create invoices and make payments with ease." [See full review](https://www.capterra.com/p/136876/Pediatric-Therapy-EMR/#Capterra___6689803) KA Krista A. Occupational therapist > "Check in process, not being able to open the note and documentation from the calendar when checking patients in" [See full review](https://www.capterra.com/p/136876/Pediatric-Therapy-EMR/#Capterra___6692017) LK Lidiya K. Graduate Speech Langauge Therapist Student > "I have used Fusion in two different private practices and enjoyed my experience using it to make notes in depth and understandable." [See full review](https://www.capterra.com/p/136876/Pediatric-Therapy-EMR/#Capterra___6692823) ND Nathaniel D. speech therapist > "Even with scheduling and changing client times and days was tricky to figure out because I would change a time and date but then I couldn't type a SOAP note up." [See full review](https://www.capterra.com/p/136876/Pediatric-Therapy-EMR/#Capterra___6691195) PD Patience D. Registered Behavior Technician > "I appreciate the option to check clients into their session, as it eases confusion when looking at the schedule." [See full review](https://www.capterra.com/p/136876/Pediatric-Therapy-EMR/#Capterra___6697477) MD Madeline D. Speech Therapist > "If there are two therapists assigned to the same patient, but only 1 treating therapist, I don't like that I still get notification about monthly progress notes." [See full review](https://www.capterra.com/p/136876/Pediatric-Therapy-EMR/#Capterra___6695360) SS Sophia S. Lead Speech therapist > "Patient portal and telehealth link built in has made the patient-clinician point of contact so much easier" [See full review](https://www.capterra.com/p/136876/Pediatric-Therapy-EMR/#Capterra___6689663) AB Autumn B. Owner therapist > "The billing division of Fusion is untrustworthy and drains funds from clinics with minimal explanation "you signed the contract" on repeat." [See full review](https://www.capterra.com/p/136876/Pediatric-Therapy-EMR/#Capterra___6716863) RF Raegan F. Administrator > "Adjusting the claim info directly on the claim form within Fusion before sending out is super helpful." [See full review](https://www.capterra.com/p/136876/Pediatric-Therapy-EMR/#Capterra___6689482) BA Ben A. COTA > "I strongly dislike when I sometimes click on a name it brings someone else’s name up and in a pinch on time it is inconvenient to have printed out someone’s goals because I was dependent on the..." [See full review](https://www.capterra.com/p/136876/Pediatric-Therapy-EMR/#Capterra___6691127) BM Brissa M. COTA > "Fusion has been working very well since I started to use it, it is easy and practical to go through the documentation, layout, and programs in order to complete documentation on time." [See full review](https://www.capterra.com/p/136876/Pediatric-Therapy-EMR/#Capterra___6705484) AS Autumn S. Speech-Language Pathologist > "I also find it frustrating that sometimes it won’t let me select a patient until I backspace when typing their name in the search bar." [See full review](https://www.capterra.com/p/136876/Pediatric-Therapy-EMR/#Capterra___6697338) MK Mary K. Referral Specialist > "After learning the use of Fusion/reports/schedules/calendar I like this software, just after using other therapy software wish this was more "suggestion updates"" [See full review](https://www.capterra.com/p/136876/Pediatric-Therapy-EMR/#Capterra___6691032) NM Nicole M. PT > "You are unable to see the fax cover sheet or what you typed on the fax cover sheet after you send a fax." [See full review](https://www.capterra.com/p/136876/Pediatric-Therapy-EMR/#Capterra___6697282) DS Dallas S. Occupational Therapist > "Fusion helps me personal notes but also keep standard practices in place with the pulling forward function" [See full review](https://www.capterra.com/p/136876/Pediatric-Therapy-EMR/#Capterra___6709526) RF Raegan F. Administrator > "New only updates at 7am every morning so real time updates arent available unless you're in legacy but they don't give the same options." [See full review](https://www.capterra.com/p/136876/Pediatric-Therapy-EMR/#Capterra___6689482) SS Sarah S. Speech Therapist > "I like the pull forward feature, as well as how we can send documents to others to collaborate." [See full review](https://www.capterra.com/p/136876/Pediatric-Therapy-EMR/#Capterra___6689467) LL Lindsey L. CEO and Physical Therapist > "Frustrating that administration and staff that do not bill insurance are required to pay set fees to work on scheduling and billing etc." [See full review](https://www.capterra.com/p/136876/Pediatric-Therapy-EMR/#Capterra___6689530) AM Anne M. Occupational Therapy Assistant > "I like the comment boxes, and being able to pull over information from previous documentation." [See full review](https://www.capterra.com/p/136876/Pediatric-Therapy-EMR/#Capterra___6689879) KH Katie H. Speech Language Pathologist > "Logs you out every time you sign into a different device (difficult to work on notes and get signatures)" [See full review](https://www.capterra.com/p/136876/Pediatric-Therapy-EMR/#Capterra___6697497) [View Reviews](https://www.capterra.com/p/136876/Pediatric-Therapy-EMR/reviews/) ## User interface 4.32 (156) 4.33 (708) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features CentralReach Top features 40/46 - Access Controls/Permissions - Activity Dashboard - Activity Tracking - AI Copilot - API - Appointment Management - Assessment Management - Automated Scheduling - Availability Management - Billing & Invoicing - Calendar Management - Care Plan Management - Charting - Claims Management - Compliance Management - Customizable Reports - Customizable Templates - Document Management - Document Storage - Electronic Payments - Employee Management - For Speech Therapists - Generative AI - Goal Setting/Tracking - HIPAA Compliant - Historical Reporting - Insurance Management - Invoice Management - Multi-Location - Patient Intake - Patient Portal - Patient Records Management - Patient Scheduling - Practice Management - Progress Reports - Progress Tracking - Records Management - Referral Tracking - Reminders - Reporting & Statistics - Scheduling - Self Service Portal - SOAP notes - Template Management - Third-Party Integrations - Workflow Management [See all features](https://www.capterra.com/p/140743/CentralReach/#features) Fusion 37/46 - Access Controls/Permissions - Activity Dashboard - Activity Tracking - AI Copilot - API - Appointment Management - Assessment Management - Automated Scheduling - Availability Management - Billing & Invoicing - Calendar Management - Care Plan Management - Charting - Claims Management - Compliance Management - Customizable Reports - Customizable Templates - Document Management - Document Storage - Electronic Payments - Employee Management - For Speech Therapists - Generative AI - Goal Setting/Tracking - HIPAA Compliant - Historical Reporting - Insurance Management - Invoice Management - Multi-Location - Patient Intake - Patient Portal - Patient Records Management - Patient Scheduling - Practice Management - Progress Reports - Progress Tracking - Records Management - Referral Tracking - Reminders - Reporting & Statistics - Scheduling - Self Service Portal - SOAP notes - Template Management - Third-Party Integrations - Workflow Management [See all features](https://www.capterra.com/p/136876/Pediatric-Therapy-EMR/#features) ### Recognition CentralReach is recognized as a top-rated tool in 1 Capterra Shortlist reports No recognitions have been awarded to Fusion ### Deployment & support CentralReach Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Fusion Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details CentralReach - By CentralReach - Located in United States - Founded in 2013 Fusion - By Ensora Health - Located in United States - Founded in 2010 ## Popular Comparisons [CentralReach](https://www.capterra.com/p/140743/CentralReach/)[4.32 (156)](https://www.capterra.com/p/140743/CentralReach/reviews/) vs [Theralytics](https://www.capterra.com/p/179836/Theralytics/) [4.84 (108)](https://www.capterra.com/p/179836/Theralytics/reviews/) Contact vendor for pricing Price $20/month 4.2 Features 4.7 4.0 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/140743-179836/CentralReach-vs-Theralytics) [Fusion](https://www.capterra.com/p/136876/Pediatric-Therapy-EMR/)[4.33 (708)](https://www.capterra.com/p/136876/Pediatric-Therapy-EMR/reviews/) vs [Net Health](https://www.capterra.com/p/161261/ReDoc-powered-by-xfit/)[4.12 (163)](https://www.capterra.com/p/161261/ReDoc-powered-by-xfit/reviews/) $49/month Price Contact vendor for pricing 4.2 Features 4.1 4.5 Ease of Use 4.1 [View full comparison](https://www.capterra.com/compare/136876-161261/Pediatric-Therapy-EMR-vs-ReDoc-powered-by-xfit) [CentralReach](https://www.capterra.com/p/140743/CentralReach/)[4.32 (156)](https://www.capterra.com/p/140743/CentralReach/reviews/) vs [AlohaABA](https://www.capterra.com/p/192774/AlohaABA/)[4.90 (59)](https://www.capterra.com/p/192774/AlohaABA/reviews/) Contact vendor for pricing Price $29.99/month 4.2 Features 4.6 4.0 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/140743-192774/CentralReach-vs-AlohaABA) [Fusion](https://www.capterra.com/p/136876/Pediatric-Therapy-EMR/)[4.33 (708)](https://www.capterra.com/p/136876/Pediatric-Therapy-EMR/reviews/) vs [WebPT](https://www.capterra.com/p/92920/WebPT/)[4.22 (482)](https://www.capterra.com/p/92920/WebPT/reviews/) $49/month Price Contact vendor for pricing 4.2 Features 4.1 4.5 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/92920-136876/WebPT-vs-Pediatric-Therapy-EMR) [CentralReach](https://www.capterra.com/p/140743/CentralReach/)[4.32 (156)](https://www.capterra.com/p/140743/CentralReach/reviews/) vs [RethinkBH](https://www.capterra.com/p/177929/rethink/)[4.13 (82)](https://www.capterra.com/p/177929/rethink/reviews/) Contact vendor for pricing Price $20/month 4.2 Features 4.0 4.0 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/140743-177929/CentralReach-vs-rethink) [Fusion](https://www.capterra.com/p/136876/Pediatric-Therapy-EMR/)[4.33 (708)](https://www.capterra.com/p/136876/Pediatric-Therapy-EMR/reviews/) vs [Jane](https://www.capterra.com/p/178984/Jane-App/)[4.79 (507)](https://www.capterra.com/p/178984/Jane-App/reviews/) $49/month Price $54/month 4.2 Features 4.6 4.5 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/136876-178984/Pediatric-Therapy-EMR-vs-Jane-App) [CentralReach](https://www.capterra.com/p/140743/CentralReach/)[4.32 (156)](https://www.capterra.com/p/140743/CentralReach/reviews/) vs [CR Essentials](https://www.capterra.com/p/210165/Behaviorsoft/)[4.54 (24)](https://www.capterra.com/p/210165/Behaviorsoft/reviews/) Contact vendor for pricing Price $0/month 4.2 Features 4.1 4.0 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/140743-210165/CentralReach-vs-Behaviorsoft) [Fusion](https://www.capterra.com/p/136876/Pediatric-Therapy-EMR/)[4.33 (708)](https://www.capterra.com/p/136876/Pediatric-Therapy-EMR/reviews/) vs [Zanda](https://www.capterra.com/p/180530/Power-Diary/)[4.61 (204)](https://www.capterra.com/p/180530/Power-Diary/reviews/) $49/month Price $19/month 4.2 Features 4.4 4.5 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/136876-180530/Pediatric-Therapy-EMR-vs-Power-Diary) [CentralReach](https://www.capterra.com/p/140743/CentralReach/)[4.32 (156)](https://www.capterra.com/p/140743/CentralReach/reviews/) vs [SimplePractice](https://www.capterra.com/p/130710/SimplePractice/)[4.56 (2,827)](https://www.capterra.com/p/130710/SimplePractice/reviews/) Contact vendor for pricing Price $49/month 4.2 Features 4.3 4.0 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/130710-140743/SimplePractice-vs-CentralReach) [Fusion](https://www.capterra.com/p/136876/Pediatric-Therapy-EMR/)[4.33 (708)](https://www.capterra.com/p/136876/Pediatric-Therapy-EMR/reviews/) vs [SimplePractice](https://www.capterra.com/p/130710/SimplePractice/)[4.56 (2,827)](https://www.capterra.com/p/130710/SimplePractice/reviews/) $49/month Price $49/month 4.2 Features 4.3 4.5 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/130710-136876/SimplePractice-vs-Pediatric-Therapy-EMR) [Fusion](https://www.capterra.com/p/136876/Pediatric-Therapy-EMR/)[4.33 (708)](https://www.capterra.com/p/136876/Pediatric-Therapy-EMR/reviews/) vs [HENO](https://www.capterra.com/p/161918/HENO/)[4.44 (48)](https://www.capterra.com/p/161918/HENO/reviews/) $49/month Price $99/month 4.2 Features 4.3 4.5 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/136876-161918/Pediatric-Therapy-EMR-vs-HENO) [Fusion](https://www.capterra.com/p/136876/Pediatric-Therapy-EMR/)[4.33 (708)](https://www.capterra.com/p/136876/Pediatric-Therapy-EMR/reviews/) vs [My Best Practice](https://www.capterra.com/p/242271/My-Best-Practice/)[4.87 (31)](https://www.capterra.com/p/242271/My-Best-Practice/reviews/) $49/month Price $39/month 4.2 Features 4.8 4.5 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/136876-242271/Pediatric-Therapy-EMR-vs-My-Best-Practice)