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Every kind of customer care requiring professional solutions, for inbound, outbound, blended services.
HoduSoft is a leading Contact Center Software provider, serving hundreds of customers and helping organizations of every size of business.
I like it because it is very productive, its interface is good, is an easy to use software and the price is very good.
No automatic upgrade, it requires to be triggered via UI manually.
Omnichannel, easy to use, easy to learn the use, can be customized with any application or CRM, very flexible and stable, is a rock solid solution and easy implementation.
No integration with Odoo yet. Minimum number of users (at least one admin and one supervisor).
Virtualizable solution, very easy to install and maintain, good performance on all channels, excellent IVR designer.
No need to buy expensive hardware. We have information to analyze now.
Integrate a powerful predictive/progressive/preview dialer (Tiger Dial - sell more and better). Very nice and easy to use GUI (spend more time on productivity with a short learning curve).
The tech support team is not available for help during emergency.
Nice guys, reliable software, reliable customization services, good support services.
There are no aspect of the product that is difficult to use.
The features are exciting and precisely what people in most industries look out for. The support - HoduCC support engineers are very responsive.
Call complaint, can user multiple sip trunk at the same time.
I highly recommend HoduCC to any business looking for a reliable and feature rich platform.
Some CC Features missing. User interface needs some rework.
The people and the company is great we are happy working with them.
Available sms gateways do not work in UgandaModifications of CRM are very limited.
Prioritize real-user-identified key features according to your needs to find your best fit.
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HoduCC
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HoduCC
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