# Compare Freightview vs ShipScience Platform 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Freightview and ShipScience Platform based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/136895-176318/Freightview-vs-UPS-FedEx-Parcel-Audit

---

# Freightview vs ShipScience Platform Features and Cost Comparison

Last updated July 12th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

FreightviewShipScience Platform2/4 selected

[Freightview](https://www.capterra.com/p/136895/Freightview/)[4.7 (743)](https://www.capterra.com/p/136895/Freightview/reviews/)

[ShipScience Platform](https://www.capterra.com/p/176318/UPS-FedEx-Parcel-Audit/)[4.9 (43)](https://www.capterra.com/p/176318/UPS-FedEx-Parcel-Audit/reviews/)

[## Freightview](https://www.capterra.com/p/136895/Freightview/)[4.7 (743)](https://www.capterra.com/p/136895/Freightview/reviews/)

Starting Price

$149.00/month

Value-for-Money

4.6

Functionality

4.5

Ease of Use

4.8

Customer Service

4.7

Reviews Sentiment

KM

JF

EM

Based on [743 reviews](#user-reviews)

Positive

718

Neutral

24

Negative

1

[## ShipScience Platform](https://www.capterra.com/p/176318/UPS-FedEx-Parcel-Audit/)[4.9 (43)](https://www.capterra.com/p/176318/UPS-FedEx-Parcel-Audit/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.9

Functionality

4.7

Ease of Use

4.8

Customer Service

4.9

Reviews Sentiment

Based on [43 reviews](#user-reviews)

Positive

42

Neutral

1

Negative

0

## Send this comparison chart to my inbox

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## Summary

* * *

Features in Parcel Audit Software

9 / 16

Best performer

14 / 16

Only ShipScience Platform

-   Carrier Invoice Auditing
-   Package Analytics
-   Predictive Analytics

User satisfaction

User satisfaction

4.7

User reviews[743](https://www.capterra.com/p/136895/Freightview/reviews/)

Ease of use

4.8

Functionality

4.5

Value for money

4.6

Customer support

4.7

User satisfaction

4.9

User reviews[43](https://www.capterra.com/p/176318/UPS-FedEx-Parcel-Audit/reviews/)

Ease of use

4.8

Functionality

4.7

Value for money

4.9

Customer support

4.9

Price starts from

Price starts from

$149Other, Per Month

-   Free version
-   Free trial

Price starts from

\--

-   Free version
-   Free trial

Best for

Best for

Folks shipping 100-10,000 shipments per month, have negotiated rates or relationships with LTL, TL, and parcel carriers in the US that need a centralized system with unlimited features - no contracts.

Best for

Upper-mid market & enterprise shippers (D2C & B2B ecommerce, retail, manufacturing & distribution) with high parcel volumes needing claims automation, continuous audit and carrier performance.

## User reviews

Pros & cons

KM

Keeona M.

Director of Logistics

> "Overall, Freightview has been a reliable, intuitive tool that streamlines daily freight operations and improves visibility without..."

[See full review](https://www.capterra.com/p/136895/Freightview/#Capterra___7097248)

DB

David B.

Warehouse and shipping manager

> "The auditing section on the website only shows some freight companies, not all the carriers we work with. Because of this, I have to..."

[See full review](https://www.capterra.com/p/136895/Freightview/#Capterra___7097263)

JF

Jonathan F.

Pricing and Procurement Mgr

> "It offers us the ability to save every quote we make with a reference number, which enables further retrieval in the future."

[See full review](https://www.capterra.com/p/136895/Freightview/#Capterra___7006589)

ND

Nick D.

Project Manager

> "My biggest, and possibly only, caveat about Freightview is that I cannot validate residential or commercial address with the system..."

[See full review](https://www.capterra.com/p/136895/Freightview/#Capterra___7097409)

EM

Esnayde M.

Accounting and Operations

> "Makes getting loads covered instant and we always get the best rate because we are receiving multiple quotes back at once. If i were to..."

[See full review](https://www.capterra.com/p/136895/Freightview/#Capterra___7006555)

AM

Amanda M.

Processor

> "It can sometimes be a little slow to load and certain carriers may not always have real-time rates available, requiring occasional..."

[See full review](https://www.capterra.com/p/136895/Freightview/#Capterra___7097238)

DB

David B.

Warehouse and shipping manager

> "My experience has been generally positive when using the system to connect with our company operations, as customer service is always..."

[See full review](https://www.capterra.com/p/136895/Freightview/#Capterra___7097263)

AC

Arielle C.

Customer Service Specialist

> "System refreshes causing the user to re-enter information that has already been entered and can diminish productivity."

[See full review](https://www.capterra.com/p/136895/Freightview/#Capterra___7098085)

KS

Karina S.

Logistics

> "I like it, I enjoy the ease and effectiveness of having all carriers on one page, I enjoy the customer support service because they are..."

[See full review](https://www.capterra.com/p/136895/Freightview/#Capterra___7098701)

VJ

Vincent J.

Operations Manager

> "The only major issue we run into is that Freightview will not always quote correctly for oversized or nonstandard sized pallets, so we..."

[See full review](https://www.capterra.com/p/136895/Freightview/#Capterra___7006553)

TB

TANISHA B.

CSR

> "The platform makes it easy to compare rates, book freight quickly, and keep everything organized in one place."

[See full review](https://www.capterra.com/p/136895/Freightview/#Capterra___7097252)

SM

Stephanie M.

Account rep

> "Once a load is deleted, it cannot manually populate again and needs to be manually created."

[See full review](https://www.capterra.com/p/136895/Freightview/#Capterra___7097790)

DB

David B.

Warehouse and shipping manager

> "I can easily connect with our company system, and the customer service team is always available to help us with any issues."

[See full review](https://www.capterra.com/p/136895/Freightview/#Capterra___7097263)

CV

Chong V.

Warehouse

> "Occasionally run into issues with BOLs not populating on Freight view even after cancelling and repeating the shipment."

[See full review](https://www.capterra.com/p/136895/Freightview/#Capterra___7098386)

DD

Danielle D.

SALES REPRESENTATIVE

> "I like the documentation of each shipment and the ability to track easily."

[See full review](https://www.capterra.com/p/136895/Freightview/#Capterra___7097861)

CI

CHELSEA I.

FREIGHT

> "SOMETIMES THE BOL TAKES OVER 20 MINUTES TO PROCESS AND IVE HAD TO CANCEL THE ORDER AND RE DO IT FOR THE BOL"

[See full review](https://www.capterra.com/p/136895/Freightview/#Capterra___7097219)

DS

Darlene S.

FREIGHT COORDINATOR

> "The user-friendly view makes makes it easy to to quikcly assess the carrier options and make time-efficent decisions."

[See full review](https://www.capterra.com/p/136895/Freightview/#Capterra___7098026)

TS

Teri S.

Shipping Department

> "My least favorite thing about Freightview is the wait time to receive CHRobinson BOLs and the fact I cannot book collect/3rd"

[See full review](https://www.capterra.com/p/136895/Freightview/#Capterra___7006652)

BL

Bruc L.

Logistics Administrator

> "Value for money because, this software tells me which LTL carrier has the best rate and transit times."

[See full review](https://www.capterra.com/p/136895/Freightview/#Capterra___7098142)

AH

Adrian H.

Logistics Supervisor

> "I would say that the bad thing I've noticed sometimes of freightview is the inaccuracy on the freight class calculator provided by the..."

[See full review](https://www.capterra.com/p/136895/Freightview/#Capterra___7006654)

VB

VANESSA B.

SHIPPING ASSITANT

> "HOW IT MAKES IT EASIER TO LOOK FOR QUOTES AND I LOVE HOW EASY IT IS TO MANAGE MY RATES AND SEE EXACTLY WHERE EVERYTHING IS"

[See full review](https://www.capterra.com/p/136895/Freightview/#Capterra___7097288)

LD

Luis D.

Inside Sales Account Manager

> "Sometimes I gotta log out and back in because it won't show me ABF quotes and can only see Old Dominion's."

[See full review](https://www.capterra.com/p/136895/Freightview/#Capterra___7006508)

MR

Mark R.

Improvements

> "Overall, Freightview provides a solid platform for managing third-party freight, with strong documentation and useful features."

[See full review](https://www.capterra.com/p/136895/Freightview/#Capterra___7006749)

MS

Matthew S.

Inventory Specialist

> "I dislike that it doesn't show expeditors like speedy delivery or straight shot express."

[See full review](https://www.capterra.com/p/136895/Freightview/#Capterra___7006612)

TB

TANISHA B.

CSR

> "It has helped streamline our shipping process and saves us time every day."

[See full review](https://www.capterra.com/p/136895/Freightview/#Capterra___7097252)

DM

David M.

Assistant Branch Manager

> "The other freight service we used was not really user friendly and you could not schedule your pick ups."

[See full review](https://www.capterra.com/p/136895/Freightview/#Capterra___7006615)

AB

Alondra B.

CSR

> "We love Freight view, you are able to see different quotes with different companies all in one screen."

[See full review](https://www.capterra.com/p/136895/Freightview/#Capterra___7006502)

MB

Morgan B.

SHIPPING CLERK

> "This delays my processes alot and makes it where I dont like to use it but it is always much better priced."

[See full review](https://www.capterra.com/p/136895/Freightview/#Capterra___7006597)

MF

Martin F.

Partner

> "The biggest thing is time savings of being able to have all of our different accounts to give a quote at the same time."

[See full review](https://www.capterra.com/p/136895/Freightview/#Capterra___7006488)

WF

Wendy F.

Logistics Administrator

> "Shipments can be easily canceled if you need to, literally two clicks."

[See full review](https://www.capterra.com/p/136895/Freightview/#Capterra___7006550)

JM

JR M.

Warehouse Lead

> "Freightview is much easier to use but it would be nice to have APIs to run how much we made in one and not multiple steps."

[See full review](https://www.capterra.com/p/136895/Freightview/#Capterra___7098066)

SB

Steve B.

Transportation Manager

> "Carriers accepting loads then dropping off at the last min. Very aggravating."

[See full review](https://www.capterra.com/p/136895/Freightview/#Capterra___7006523)

SM

Scott M.

Purchasing Coordinator

> "Setting up a shipment is simple - all of the details needed are clear and up front and there are additional options and requests..."

[See full review](https://www.capterra.com/p/136895/Freightview/#Capterra___7006562)

AS

Amber S.

Project Manager

> "I feel like some times the estimated shipping days are not always accurate."

[See full review](https://www.capterra.com/p/136895/Freightview/#Capterra___7006480)

AL

Angela L.

Customer Service Specialist

> "Easy to use and great customer service, multiple users are able to access the same shipments from multiple locations so no matter where..."

[See full review](https://www.capterra.com/p/136895/Freightview/#Capterra___7009565)

PB

Paul B.

Accoutant

> "Maybe the quotes from multiile carriers in one place a little confusing"

[See full review](https://www.capterra.com/p/136895/Freightview/#Capterra___7006479)

DS

Darlene S.

FREIGHT COORDINATOR

> "Overall, its very user friendly, makes comparing rates a breeze allowing us to move quicker, got more done."

[See full review](https://www.capterra.com/p/136895/Freightview/#Capterra___7098026)

JP

Joseph P.

EHS Specialist

> "I don't hear back from some trucking companies, only to find that they have been messaging me through Freightview and I didn't know it."

[See full review](https://www.capterra.com/p/136895/Freightview/#Capterra___7006641)

SM

Sammie M.

LOGISTICS COORDINATOR

> "Everything you need is on one site and makes booking loads much easier to manage."

[See full review](https://www.capterra.com/p/136895/Freightview/#Capterra___7097914)

JH

Jolene H.

Warehouse Supervisor

> "Honestly, the biggest downside is that not enough of our company is using it!"

[See full review](https://www.capterra.com/p/136895/Freightview/#Capterra___7006576)

JM

JAIME M.

Dispatcher

> "Great system to use and if we have questions we can contact Dawn or chat with a representative on site."

[See full review](https://www.capterra.com/p/136895/Freightview/#Capterra___7097864)

JP

Joseph P.

EHS Specialist

> "Scheduling has not been any easier."

[See full review](https://www.capterra.com/p/136895/Freightview/#Capterra___7006641)

VM

Vanity M.

Shipping Specialist

> "It's an all-in-one solution that eliminates the need to contact a broker for quotes constantly."

[See full review](https://www.capterra.com/p/136895/Freightview/#Capterra___7006560)

SD

SANDY D.

logistics Manager

> "Collect and third party shipments do not work with our integration."

[See full review](https://www.capterra.com/p/136895/Freightview/#Capterra___6302771)

TB

TIM B.

Transportation Planner

> "I always get help fast and effectively and they are receptive to any potential upgrades or services that would improve the customer..."

[See full review](https://www.capterra.com/p/136895/Freightview/#Capterra___7097230)

KC

Kyle C.

Manger

> "Tracking sometimes does not work and need to contatct carrier direct"

[See full review](https://www.capterra.com/p/136895/Freightview/#Capterra___6302649)

EM

Esnayde M.

Accounting and Operations

> "I like that it has the ability to integrate via API to anything we want."

[See full review](https://www.capterra.com/p/136895/Freightview/#Capterra___7006555)

AS

Alan S.

Logistics Specialist

> "Did not have ability to send Canadian parcel."

[See full review](https://www.capterra.com/p/136895/Freightview/#Capterra___6302902)

MF

Mike F.

SRW Supervisor

> "Fantastic, ability to be used across various warehouses and sites my company utilizes."

[See full review](https://www.capterra.com/p/136895/Freightview/#Capterra___7008646)

LW

Lyn W.

Logistics

> "We ended up cancelling our subscription because we mostly ended up using one main freight company and it didn't seem necessary costwise..."

[See full review](https://www.capterra.com/p/136895/Freightview/#Capterra___4212898)

MB

Morgan B.

SHIPPING CLERK

> "I like the ability to store product dimensions in the catalog."

[See full review](https://www.capterra.com/p/136895/Freightview/#Capterra___7006597)

TH

Trevor H.

Logistics Sales Representative

> "Also tracking is difficult as I just message tracking updates."

[See full review](https://www.capterra.com/p/136895/Freightview/#Capterra___4827842)

CC

Chip C.

Digital Marketing Specialist

> "I started using Freightview for my company in the last few months, and it makes shipping easy for everyone."

[See full review](https://www.capterra.com/p/136895/Freightview/#Capterra___7006600)

EE

Eric E.

Data Integration

> "We were having to quote an LTL shipment through multiple carrier portals which was very inefficient."

[See full review](https://www.capterra.com/p/136895/Freightview/#Capterra___3429423)

MA

Mark A.

Sales and Purchasing assistant

> "Freightview is easy to use and reliable, easy tracking for all your shipments and quick communication between quotes and responding..."

[See full review](https://www.capterra.com/p/136895/Freightview/#Capterra___7006503)

PG

PATTI G.

Buying Office Supervisor

> "I feel the back side for the carriers does not give them enough information once they are awarded the shipment. "

[See full review](https://www.capterra.com/p/136895/Freightview/#Capterra___2711633)

[View Reviews](https://www.capterra.com/p/136895/Freightview/reviews/)

Not enough reviews

## User interface

4.66 (743)

4.88 (43)

### Features

Freightview

9/16

-   AI Copilot
-   Auditing & Claim Filing Services
-   Audit Management
-   Automated Claim Filing
-   Carrier Invoice Auditing
-   Cost Recovery
-   Data Import/Export
-   Exceptions Management
-   Generative AI
-   Package Analytics
-   Predictive Analytics
-   Refund Opportunity Identification
-   Shipment Tracking
-   Shipping Cost Tracking
-   Shipping Optimization
-   Third Party Management

[See all features](https://www.capterra.com/p/136895/Freightview/#features)

ShipScience Platform

Top features

14/16

-   AI Copilot
-   Auditing & Claim Filing Services
-   Audit Management
-   Automated Claim Filing
-   Carrier Invoice Auditing
-   Cost Recovery
-   Data Import/Export
-   Exceptions Management
-   Generative AI
-   Package Analytics
-   Predictive Analytics
-   Refund Opportunity Identification
-   Shipment Tracking
-   Shipping Cost Tracking
-   Shipping Optimization
-   Third Party Management

[See all features](https://www.capterra.com/p/176318/UPS-FedEx-Parcel-Audit/#features)

### Recognition

Freightview

Best Value Parcel AuditSoftware (2024) 

No recognitions have been awarded to ShipScience Platform

### Deployment & support

Freightview

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

ShipScience Platform

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Freightview

-   By Freightview
-   Located in United States
-   Founded in 2014

ShipScience Platform

-   By ShipScience
-   Located in United States
-   Founded in 2017

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