Soleran Healthcare vs BuildOps: Which is a better fit?

I'm new to the system and I find it to be very user friendly. Additionally, every single person I've had the pleasure to meet and work with has been helpful and friendly.

You can not just clone a quesitons and drag the pictures over to it. One last point, they have never integrated an autosave feature, so you lose your work if then system shuts down.

Overall, the product is very helpful and I have a positive experience. The Reports feature is what I would like to see improvements in.

Difficult to create reports with accurate information.

Ability to add components as we become more comfortable with the software.

Navigating the software can get difficult. There needs to be drop boxes so that the navigator can navigate with ease.

Support feature is wonderful, they respond quickly to questions and requests.

Definitely a good value - nice offerings at the right price. Great experiences with customer service.

For example, the inability to delete a job that's been created in error and the only option available is to cancel the job and leave it in the system.

There have been great improvements over the past year, and I appreciate all of the time and effort the team has put into these continuous improvement efforts.

So you would think after expressing all this the implementation manager would get some help. No, they let him squirm and struggle.

From the Beginning , Middle and Now they have the best and fastest customer service. Training and implementation with Colleen made what seemed impossible very possible and was a pleasure to work with.

I don't like the glitches, sometimes it will change what you enter or default to previous data.

The speed is amazing and the ability to get to the information you need is so easy because it can be found in many different ways.

I want to be able to change the colors to indicate different types or jobs/workorders. Same with the drop down from the jobs tab.