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Soleran Healthcare is designed for hospitals and healthcare facilities.
Not provided by vendor
I'm new to the system and I find it to be very user friendly. Additionally, every single person I've had the pleasure to meet and work with has been helpful and friendly.
You can not just clone a quesitons and drag the pictures over to it. One last point, they have never integrated an autosave feature, so you lose your work if then system shuts down.
Overall, the product is very helpful and I have a positive experience. The Reports feature is what I would like to see improvements in.
Difficult to create reports with accurate information.
Ability to add components as we become more comfortable with the software.
Navigating the software can get difficult. There needs to be drop boxes so that the navigator can navigate with ease.
Support feature is wonderful, they respond quickly to questions and requests.
I had a great experience when reaching out for assistance on anything I'm having difficulties with, and the response is quick. The support team is always friendly and ready to help.
Cannot have more than one window open at a time without overwriting data and wreaking havoc. Horrible support - no one knows anything about what we are talking about when we have an issue.
And because of its user friendliness, it doesn’t take long for a new recruit to learn to use it. Generally, after using GeTS for so many years, they are very reliable and supportive with our needs.
The reporting functions are either missing or not intuitive.
It helps me to submit data to authorities, it is very easy to use. I can open mutiple tabs at the same time and it helps me to increase my work efficiency.
When an entry rejects and we receive error codes, they are not very helpful as I am not literate in the CrimsonLogic system codes.
Would recommend to any other business that would require their services. Great value for your money.
Customer service online is HORRIBLE. It takes forever to get a resolution when chatting.
Soleran Healthcare
Top FeaturesCrimsonLogic Trade Compliance
Soleran Healthcare
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CrimsonLogic Trade Compliance
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