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Hello Club is particularly beneficial for Sports Clubs as well as Community and Interest Groups.
Excellent overall feeling about the software and its implementation. Definitely the absolute best customer service support of any software company I have ever worked with.
No more spreadsheets to manage members, no more emails going back and forth with class registrant info - everything is on MemberShipWorks.
Customer Service is outstanding, with excellent and fast support when implementation issues arise or clarifications are necessary.
I'm just upset I didn't find them sooner. This product has a lot to offer various types of customer bases.
I got a FABulous rep that not only answered my quick questions but then we set up a go to meeting and walked me through the things I needed. I could tell she was engaged, she was pleasant and helpful.
We have multiple chapters that use it for their chapter information and it's difficult for them to navigate.
Sensitive content hidden] was a great help and I loved how all our important points could be created. Her instructions were clear and easy and she was always looking for the best outcome.
No direct access to the member database to perform edits. Only provides database downloads from whatever is in the database at a given time.
I have had an excellent experience with the software, best on the market for the purpose and fantastic customer service with interest in extending their products capabilities.
Casuals also a bit unsure when they are not tech savy - maybe when they book it sends them a clearer instruction of what to do on arrival etc. Another frustration is the check-in feature.
Keeps the insurance company happy too. The help options are very clear, although we have written several instructions that are very specific to our processes.
The lack of a limited admin role - you can either see everything but edit nothing, or see and edit everything.
The hardware looks great and operates really well, the installation has allowed us to promote our facilities, offering the community easy access, and working towards the growth of our sport.
Restriction features such as removing and adding players.
We did a lot of research before deciding to partner with Hello Club. It’s early days for us, but we are very happy with their product and can see the opportunities they offer as we grow.
We got people being too confused so scrapped it and manually loaded in family discounts.
Prioritize real-user-identified key features according to your needs to find your best fit.
MembershipWorks
Hello Club
Top FeaturesMembershipWorks
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Hello Club
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