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Trusted by 5,000+ restaurants, care homes, security firms, retailers & other growing businesses that need a software that's quick to set up and easy to use for both managers & shift-based staff.
Novagems Security Guard Management allows users to schedule shifts, perform checkpoint tours, get access to Incident reports, GPS tracking & GeoFencing technology & avail all data in form of reports.
I would recommend it to others. Additionally, the responses to any queries raised has been excellent, with all RotaCloud staff being really friendly, and super speedy.
Shame we have to manually make shifts open if staff are on annual leave etc. pity they do not move automatic.
Previously I had felt like I was their social secretary. The customer support has been very good and the free trial period was enough to make a positive decision.
We are a small seasonal cafe with eight staff. Due to our rural location it can be a bit hit and miss with clocking in/out using a mobile phone, the onsite WiFi and 4G signal are a bit dodgy.
And the best, CUSTOMER SERVICE. I am everyday asking questions, staff are very nice and kind, very helpful.
There have been a few glitches here and there but the customer service has been exceptional and they have always managed to rectify the problems.
Love it love it love it - Rota Cloud helps us run two busy veterinary surgeries, it offers flexibility and usability to both management and end users.
The reporting side of it is hard for us a company as we have to provide quite detailed reports with lots of reports joining together.
I also love being able to call customer service anytime I need help. Sensitive content hidden] is AMAZING.
The mobil app is hard to work with on the go. Not having time off makes things hard.
It helps me stay organized and know where my employees are at all times. It also is wonderful for billing customers and scheduling.
One problem I faced was getting the entire team onboard.
We love the ease of use, the editable geofence, the ability to schedule guards easily, and open up new job sites and get guards set up.
Sometimes the app crashes or the GPS lag sometimes.
The Novagems software has provided our company a superb timekeeping and tracking experience.
While the app generally performs well, these occasional delays can be frustrating, especially when I’m trying to quickly manage my tasks.
Prioritize real-user-identified key features according to your needs to find your best fit.
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