# Compare Caspio vs AlayaCare 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Caspio and AlayaCare based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/137206-147424/Caspio-vs-AlayaCare

---

# Caspio vs AlayaCare Features and Cost Comparison

Last updated April 3rd, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

CaspioAlayaCare2/4 selected

[Caspio](https://www.capterra.com/p/137206/Caspio/)[4.6 (249)](https://www.capterra.com/p/137206/Caspio/reviews/)

[AlayaCare](https://www.capterra.com/p/147424/AlayaCare/)[4.1 (188)](https://www.capterra.com/p/147424/AlayaCare/reviews/)

[## Caspio](https://www.capterra.com/p/137206/Caspio/)[4.6 (249)](https://www.capterra.com/p/137206/Caspio/reviews/)

Starting Price

$540.00/month

Value-for-Money

4.3

Functionality

4.4

Ease of Use

4.4

Customer Service

4.5

Reviews Sentiment

Based on [249 reviews](#user-reviews)

Positive

232

Neutral

7

Negative

10

[## AlayaCare](https://www.capterra.com/p/147424/AlayaCare/)[4.1 (188)](https://www.capterra.com/p/147424/AlayaCare/reviews/)

Starting Price

$1000.00/month

Value-for-Money

3.9

Functionality

3.9

Ease of Use

4.1

Customer Service

4.1

Reviews Sentiment

Based on [188 reviews](#user-reviews)

Positive

151

Neutral

27

Negative

10

## Summary

* * *

Key features rated by users

Features selected based on 17,267 reviews from crm software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

\--%Fit

Missing features

Not enough reviews

Feature ratings

Data Security

\--

Contact Management

4.4

Lead Management

5.0

Sales Pipeline Management

NA

Activity Dashboard

3.0

\--%Fit

Missing features

Not enough reviews

Feature ratings

Data Security

NA

Contact Management

NA

Lead Management

NA

Sales Pipeline Management

NA

Activity Dashboard

\--

User satisfaction

User satisfaction

4.6

User reviews[249](https://www.capterra.com/p/137206/Caspio/reviews/)

Ease of use

4.4

Functionality

4.4

Value for money

4.3

Customer support

4.5

User satisfaction

4.1

User reviews[188](https://www.capterra.com/p/147424/AlayaCare/reviews/)

Ease of use

4.1

Functionality

3.9

Value for money

3.9

Customer support

4.1

Price starts from

Price starts from

$540Flat Rate, Per Month

-   Free version
-   Free trial

Price starts from

$1000Per Month

-   Free version
-   Free trial

Best for

Best for

Caspio is used by healthcare organizations, educational institutions, government agencies, financial services, energy and utilities companies, nonprofits, media outlets, and consulting firms.

Best for

Home Care, Home Health, Private Duty (Nursing and Non-Medical), Home Infusion, Community Programs

## User reviews

Pros & cons

RJ

Regan J.

Monitoring and Evaluation

> "It has made a huge impact on our ability to increase monitoring and evaluation of our services, capture and analyse data and produce reports for..."

[See full review](https://www.capterra.com/p/137206/Caspio/#Capterra___6835917)

MT

Melissa T.

Environmental, Health, and Safety Coordinator II

> "One major drawback has been the training resources. While the training sessions themselves are informative and helpful, I was disappointed that..."

[See full review](https://www.capterra.com/p/137206/Caspio/#Capterra___6848539)

MT

Melissa T.

Environmental, Health, and Safety Coordinator II

> "We were able to organize and store detailed information on individual units, linking technical specifications, service history, and images within a..."

[See full review](https://www.capterra.com/p/137206/Caspio/#Capterra___6848539)

AUD

Aleem Ullah D.

IT Manager

> "Limited design flexibility, higher cost at scale, some learning curve, and fewer advanced dev tools."

[See full review](https://www.capterra.com/p/137206/Caspio/#Capterra___6835800)

SV

Sarita V.

Director

> "I have implemented and automated many processes, procedures and responsibilities for my customers using Caspio's features, including task management..."

[See full review](https://www.capterra.com/p/137206/Caspio/#Capterra___6884954)

CB

Cameron B.

Program Manager

> "Complex SQL views are difficult to set up and can't perform some sql statements are unavailable. "

[See full review](https://www.capterra.com/p/137206/Caspio/#Capterra___7012523)

DB

Durand B.

Parts Manager

> "Caspio has enabled me to build functional and efficient applications that genuinely streamline my workload — and I can do it without writing complex..."

[See full review](https://www.capterra.com/p/137206/Caspio/#Capterra___6861491)

ES

Eslam S.

Head of IT

> "Difficult customizations, can't add code or more design feature."

[See full review](https://www.capterra.com/p/137206/Caspio/#Capterra___6835493)

SH

Spring H.

Director, Commercial Performance - Global Goal Setting

> "We've created a variety of applications to support different teams — from goal setting and data processing to customer care and contract tracking."

[See full review](https://www.capterra.com/p/137206/Caspio/#Capterra___6848935)

MT

Melissa T.

Environmental, Health, and Safety Coordinator II

> "That said, updating or maintaining those sheets later on was a bit trickier and less intuitive."

[See full review](https://www.capterra.com/p/137206/Caspio/#Capterra___6848539)

VB

Van B.

Executive Director

> "I first purchased Caspio when hopes of managing our customer data, but quickly discovered I could build out beautiful reports and queries and place..."

[See full review](https://www.capterra.com/p/137206/Caspio/#Capterra___6853059)

CB

Col B.

Marketing Director

> "We find information presentation for the user (staff/ customers) that looks professional very difficult to achieve - content is there, but its not..."

[See full review](https://www.capterra.com/p/137206/Caspio/#SoftwareAdvice___6563165)

MT

Melissa T.

Environmental, Health, and Safety Coordinator II

> "These documents included both pictures and detailed technical information—everything from serial numbers to service intervals—formatted in a way that..."

[See full review](https://www.capterra.com/p/137206/Caspio/#Capterra___6848539)

AD

Alex D.

Data Management

> "Unable to integrate easily with AI."

[See full review](https://www.capterra.com/p/137206/Caspio/#Capterra___6830488)

KW

Karen W.

Senior Consultant

> "After using Python and Java for decades, the thing I appreciate the most about Caspio is the ability to train nontechnical professionals how to use..."

[See full review](https://www.capterra.com/p/137206/Caspio/#Capterra___6850945)

TS

Tai S.

CFO

> "Loaded a new and valid credit card, which was repeatedly rejected by CASPIO.Rather than someone call me, CASPIO opted to suspend account instead,..."

[See full review](https://www.capterra.com/p/137206/Caspio/#Capterra___4573223)

DB

Durand B.

Parts Manager

> "It has allowed me to automate tasks, reduce manual effort, and improve the way I manage operations."

[See full review](https://www.capterra.com/p/137206/Caspio/#Capterra___6861491)

JT

Jorge T.

Principal

> "Their limited graphical interface tools limits the user experience you can create. When asked for support to customize, you are constantly pushed to..."

[See full review](https://www.capterra.com/p/137206/Caspio/#Capterra___3548051)

Matthew K.

MD

> "The ability to integrate with and into any number of external sources expedites our customer engagements."

[See full review](https://www.capterra.com/p/137206/Caspio/#Capterra___6828023)

TS

Tai S.

CFO

> "Except for the one person in billing who finally took ownership of the problem, Caspio is great until something trivial such as their credit card..."

[See full review](https://www.capterra.com/p/137206/Caspio/#Capterra___4573223)

CP

Cian P.

IT and Facilities Director

> "The platform performance is great, and it is very flexible - not having any limitation on number of users for the portal I've built is great and a..."

[See full review](https://www.capterra.com/p/137206/Caspio/#Capterra___6819931)

FY

Frusquin Y.

Project manager

> "No drawbacks to report for the moment, but at first it's a bit difficult to use"

[See full review](https://www.capterra.com/p/137206/Caspio/#Capterra___5033378)

NT

Nicolas T.

Program Manager II

> "Caspio allowed us, thanks to its automation feature, to save a large number of hours of manual work."

[See full review](https://www.capterra.com/p/137206/Caspio/#Capterra___6873273)

Reunaldo P.

Senior Data Analyst

> "It can be costly for users who need to access and update large amounts of data or who require more advanced features."

[See full review](https://www.capterra.com/p/137206/Caspio/#Capterra___4624094)

SC

Stephen C.

Information and Systems Manager

> "Support team are amazing, I can raise a ticket out of hours and get a response the same evening."

[See full review](https://www.capterra.com/p/137206/Caspio/#Capterra___7059942)

VR

Verified Reviewer

Architect

> "Wasn’t able to creat a multi-select form with queries carried over into the next search."

[See full review](https://www.capterra.com/p/137206/Caspio/#GetApp___3942179)

RN

Rick N.

Senior IT Manager

> "I able to build application and collect data records easy and quickly."

[See full review](https://www.capterra.com/p/137206/Caspio/#Capterra___7052289)

JT

Jorge T.

Principal

> "I never hired them but when I interviewed them to consider hiring their "experts," I realized they were the same support team members that "did not..."

[See full review](https://www.capterra.com/p/137206/Caspio/#Capterra___3548051)

AM

Ariella M.

Chief Technology Officer

> "The platform is reliable and flexible, and the support team has been consistently responsive and helpful. While there have been some challenges as..."

[See full review](https://www.capterra.com/p/137206/Caspio/#Capterra___6842704)

ZA

Zahra A.

Data Analyst

> "The biggest issue I face is working with mismatched data types."

[See full review](https://www.capterra.com/p/137206/Caspio/#Capterra___4356612)

VB

Van B.

Executive Director

> "I've tried other database software's, and they all have a very guided and limited feel to them. While some people will gravitate to this type of..."

[See full review](https://www.capterra.com/p/137206/Caspio/#Capterra___6853059)

David H.

Software Engineer

> "For new users it can be a bit difficult to manage its diversity of functions."

[See full review](https://www.capterra.com/p/137206/Caspio/#Capterra___3588522)

AO

Andrew O.

Sales Application Engineer DTS

> "Fun experience that allows me to provide so much to the customer there is always some feature that I am discovering and including in my work."

[See full review](https://www.capterra.com/p/137206/Caspio/#Capterra___6848579)

JT

Jorge T.

Principal

> "I terminated the contract and they want to force me into paying for 11 additional months after I terminated the agreement."

[See full review](https://www.capterra.com/p/137206/Caspio/#Capterra___3548051)

AUD

Aleem Ullah D.

IT Manager

> "Using Caspio, I quickly built a secure, professional web app without even writing a single line of code."

[See full review](https://www.capterra.com/p/137206/Caspio/#Capterra___6835800)

RC

Randy C.

Vice President - COO

> "They lock you into a year contract and you must send written notice to cancel 30 days before your contract expires or they lock you into another 1..."

[See full review](https://www.capterra.com/p/137206/Caspio/#SoftwareAdvice___2907232)

JD

Jan D.

Lecturer

> "Apart from the aesthetic aspect, the system is very easy to manage and allows you to easily modify data pages without having to rewrite long code."

[See full review](https://www.capterra.com/p/137206/Caspio/#Capterra___7014964)

DV

David V.

President

> "At first the interface took a little getting used to, but now I find that I miss it when working with other platforms. "

[See full review](https://www.capterra.com/p/137206/Caspio/#Capterra___4357271)

MT

Melissa T.

Environmental, Health, and Safety Coordinator II

> "One of the big wins for us was embedding our form directly on our website—it worked without any trouble."

[See full review](https://www.capterra.com/p/137206/Caspio/#Capterra___6848539)

NJ

Nacky J.

Senior Data Analyst

> "The pricing can also be a hindrance to startup businesses."

[See full review](https://www.capterra.com/p/137206/Caspio/#Capterra___4647463)

DB

Durand B.

Parts Manager

> "Caspio has become an essential tool in my daily workflow, helping me do more with less time."

[See full review](https://www.capterra.com/p/137206/Caspio/#Capterra___6861491)

IB

Irvin B.

President

> "Very poor they charged me for a full year."

[See full review](https://www.capterra.com/p/137206/Caspio/#Capterra___5014408)

AG

Antonio G.

IT and Systems Project Manager

> "The ease of development and the adaptation it has to the needs of my company, that open the opportunities to implement process more easy"

[See full review](https://www.capterra.com/p/137206/Caspio/#Capterra___6838076)

CS

Chris S.

Engineer

> "After spending close to 100 hundreds trying to get workarounds functioning properly I decided to attempt to cancel the subscription, and then was..."

[See full review](https://www.capterra.com/p/137206/Caspio/#Capterra___3372597)

MT

Melissa T.

Environmental, Health, and Safety Coordinator II

> "Uploading spreadsheets from Excel into the platform was seamless."

[See full review](https://www.capterra.com/p/137206/Caspio/#Capterra___6848539)

CR

Christine R.

Owner

> "They are trying to charge us more now to do what they already agreed to do and they will not return our money."

[See full review](https://www.capterra.com/p/137206/Caspio/#Capterra___3541249)

KF

Katie F.

Managing Partner

> "Between \[sensitive content hidden\] with his excellent weekly tutorials and the top-notch technical support team, I have been able to do everything..."

[See full review](https://www.capterra.com/p/137206/Caspio/#Capterra___6833619)

EC

Emily C.

HR Specialist I

> "It is not easy to find guides or resources that match my particular use case."

[See full review](https://www.capterra.com/p/137206/Caspio/#Capterra___3781434)

AM

Ariella M.

Chief Technology Officer

> "They respond quickly, communicate clearly, and are highly organized in how they manage requests."

[See full review](https://www.capterra.com/p/137206/Caspio/#Capterra___6842704)

Henry D.

Systems Manager

> "Pricing plans are inflexible and require annual commitment that lock you in for a year at a time regardless of whether you pay monthly."

[See full review](https://www.capterra.com/p/137206/Caspio/#Capterra___3152303)

KE

Karen E.

Program Manager

> "Prerecorded videos, guided learning sessions, online help (VERY useful), etc."

[See full review](https://www.capterra.com/p/137206/Caspio/#Capterra___6837400)

JM

Joe M.

Account Executive

> "The support doesn't seem to be very helpful and at times performance isn't great. "

[See full review](https://www.capterra.com/p/137206/Caspio/#Capterra___4361791)

DL

Duncan L.

Director

> "I like the versatility of being able to use custom calculated fields."

[See full review](https://www.capterra.com/p/137206/Caspio/#Capterra___6841279)

Henry D.

Systems Manager

> "We were unable to complete our evaluation in the 14 day free period so we decided to pay monthly at our expense."

[See full review](https://www.capterra.com/p/137206/Caspio/#Capterra___3152303)

DT

David T.

CTO

> "We can do new features an order of magnitude quicker than with traditional environments. "

[See full review](https://www.capterra.com/p/137206/Caspio/#Capterra___6850754)

VR

Verified Reviewer

Architect

> "Is not usable by a non developer."

[See full review](https://www.capterra.com/p/137206/Caspio/#GetApp___3942179)

AG

Antonio G.

IT and Systems Project Manager

> "Overall I am satisfied with the solution they offer, the flexibility of development and how a process can be easily adapted in a short time."

[See full review](https://www.capterra.com/p/137206/Caspio/#Capterra___6838076)

SH

Spencer H.

Developer

> "The lack of design tools is really frustrating."

[See full review](https://www.capterra.com/p/137206/Caspio/#Capterra___3620233)

SV

Simon V.

IT SOLUTIONS MANAGER

> "The cost of the product is also very reasonable considering the power and functionality that it provides to the end user"

[See full review](https://www.capterra.com/p/137206/Caspio/#Capterra___6827610)

BB

Brenda B.

Web Developer

> "When I first purchased Caspio in 2016, I was not able to export in PDF, with their updates that is now possible, but my only issue is in order to use..."

[See full review](https://www.capterra.com/p/137206/Caspio/#Capterra___2250681)

KW

Karen W.

Senior Consultant

> "This is partly possible due to the very good online help and knowledge database maintained by Caspio."

[See full review](https://www.capterra.com/p/137206/Caspio/#Capterra___6850945)

VR

Verified Reviewer

VP of Operations

> "While low code involvement is good for quick deployment, it's limitation is lack of flexibility on your own customization. While Caspio let's you..."

[See full review](https://www.capterra.com/p/137206/Caspio/#Capterra___2297401)

KW

Karen W.

Senior Consultant

> "The product was very easy to use and relatively easy to train non-technical administrators on...and it has continues to be a very cost-effective..."

[See full review](https://www.capterra.com/p/137206/Caspio/#Capterra___6850945)

PB

Phil B.

Engineer

> "It is problem where we have considered moving to other platforms. When we need to do condition assessment of field asset and we have no network..."

[See full review](https://www.capterra.com/p/137206/Caspio/#Capterra___2180582)

NT

Nicolas T.

Program Manager II

> "Our overall experience with Caspio has been positive, it’s an excellent tool for building applications without too much coding."

[See full review](https://www.capterra.com/p/137206/Caspio/#Capterra___6873273)

TW

Todd W.

Owner

> "Complexity and misleading representation."

[See full review](https://www.capterra.com/p/137206/Caspio/#Capterra___3376623)

RN

Rick N.

Senior IT Manager

> "It's flexible and versatile tools."

[See full review](https://www.capterra.com/p/137206/Caspio/#Capterra___7052289)

Henry D.

Systems Manager

> "The user interface is very dated."

[See full review](https://www.capterra.com/p/137206/Caspio/#Capterra___3152303)

PC

Paul C.

Continuous Improvement Management

> "It’s made it easier to build what we need without relying on outside developers."

[See full review](https://www.capterra.com/p/137206/Caspio/#Capterra___6827278)

Daniel F.

Marketing & Comms Team Leader

> "Storing 10,000+ of photos inside the apps can become a bit expensive."

[See full review](https://www.capterra.com/p/137206/Caspio/#Capterra___2213602)

ES

Eslam S.

Head of IT

> "Wonderful experience, now it's almost 5 years with no issue and no down time, data in safe place and always I can get backup."

[See full review](https://www.capterra.com/p/137206/Caspio/#Capterra___6835493)

AS

Antonio S.

CEO

> "Then if you ask to negotiate they are not available. Once you are tied up with them they not only deliver less value, but they are rigid and..."

[See full review](https://www.capterra.com/p/137206/Caspio/#Capterra___2571002)

SV

Sarita V.

Director

> "I see a lot of growth and opportunity for my business with the Caspio Platform."

[See full review](https://www.capterra.com/p/137206/Caspio/#Capterra___6884954)

RD

Richard D.

President

> "I tried several platforms but couldn't even understand the terminology and never was able to actually create even one table. "

[See full review](https://www.capterra.com/p/137206/Caspio/#Capterra___2168360)

KE

Karen E.

Program Manager

> "The new Flex system is really good for me (as a non-programmer)."

[See full review](https://www.capterra.com/p/137206/Caspio/#Capterra___6837400)

Henry D.

Systems Manager

> "Very slow to response and not empowered to take decisions."

[See full review](https://www.capterra.com/p/137206/Caspio/#Capterra___3152303)

KF

Katie F.

Managing Partner

> "I started with Caspio Bridge (and still use it), but I understand Caspio Flex is even easier to use."

[See full review](https://www.capterra.com/p/137206/Caspio/#Capterra___6833619)

BF

Brayton F.

Project Manager

> "When searching the online help center often produces too many results. "

[See full review](https://www.capterra.com/p/137206/Caspio/#Capterra___2233153)

PC

Paul C.

Continuous Improvement Management

> "It's easy to use, even without much tech knowledge, and it’s saved us loads of time by helping us move things online."

[See full review](https://www.capterra.com/p/137206/Caspio/#Capterra___6827278)

OA

Omar A.

Product Marketing Manager

> "It can begin to get a little expensive if you need to really scale up your program."

[See full review](https://www.capterra.com/p/137206/Caspio/#Capterra___2170419)

[View Reviews](https://www.capterra.com/p/137206/Caspio/reviews/)

MB

Mehwish B.

CEO

> "It helps us manage scheduling, documentation, and client care efficiently while ensuring compliance and quality service delivery."

[See full review](https://www.capterra.com/p/147424/AlayaCare/#Capterra___7024156)

HL

Hari L.

Finance Manager

> "In the billing/invoicing systems- the feature with clients pay does no provide periodic statements of payment."

[See full review](https://www.capterra.com/p/147424/AlayaCare/#Capterra___7024447)

ZK

Zach K.

System Administrator

> "Alayaconnector allows us to streamline workflows and make it easy for our office staff to do their work."

[See full review](https://www.capterra.com/p/147424/AlayaCare/#Capterra___7018903)

MB

Mehwish B.

CEO

> "Sometimes the system can be slow, and certain features take time to learn or customize for specific agency needs."

[See full review](https://www.capterra.com/p/147424/AlayaCare/#Capterra___7024156)

VS

Victoria S.

General Manager

> "AlayaCare makes team coordination and management easier with the support of providing live updates and simple activities tracking,..."

[See full review](https://www.capterra.com/p/147424/AlayaCare/#Capterra___6845799)

GS

Griffin S.

Quality Assurance Specialist

> "These issues being things like, not being able to search clients/employees with apostrophes in their name or hyphens for the first..."

[See full review](https://www.capterra.com/p/147424/AlayaCare/#Capterra___6631477)

KB

Kelli B.

Manager of Community Support Services

> "What stands out is the responsiveness and dedication of the helpdesk team. Whenever an issue arises, they’re quick to investigate and..."

[See full review](https://www.capterra.com/p/147424/AlayaCare/#Capterra___7027269)

GS

Griffin S.

Quality Assurance Specialist

> "There should not be a "Client Contact Type" and "Client Contact Type (form context field)", especially when in many cases only one of..."

[See full review](https://www.capterra.com/p/147424/AlayaCare/#Capterra___6631477)

SF

Susan F.

Clinical Leader

> "Ability to see schedules, create our own forms and the tracking data we can pull which greatly helps us Accreditation and our metrics..."

[See full review](https://www.capterra.com/p/147424/AlayaCare/#Capterra___6437670)

SF

Stacy F.

Senior Scheduling Coordinator

> "It’s a struggle to have to wait the 2 hrs for a report to be accurate."

[See full review](https://www.capterra.com/p/147424/AlayaCare/#Capterra___7018659)

AD

Andrew D.

CFO

> "Alayacare helped us transition to digital documentation so we have a streamlined process for receiving notes, processing them, and..."

[See full review](https://www.capterra.com/p/147424/AlayaCare/#Capterra___6433076)

JM

Joanne M.

interRAI Care Coordinator

> "Facility Scheduling - employee and client sides are not responsive to each other - requires schedulers to do more work than they..."

[See full review](https://www.capterra.com/p/147424/AlayaCare/#Capterra___6437629)

UB

Ursi B.

Data System Administrator

> "The ability to add custom fields in some of the areas like demographics for both employees and clients, client contacts and service..."

[See full review](https://www.capterra.com/p/147424/AlayaCare/#Capterra___6441689)

CA

Carson A.

IT Assistant

> "Some of the permissions are hard to work with as we use a certain type of role for staff but they can't do certain things but if we..."

[See full review](https://www.capterra.com/p/147424/AlayaCare/#Capterra___6441545)

MB

Mehwish B.

CEO

> "I like that AlayaCare is easy to use and keeps everything in one place—scheduling, client records, and staff management are all well..."

[See full review](https://www.capterra.com/p/147424/AlayaCare/#Capterra___7024156)

MP

Matthew P.

Director Implementation

> "There seems to be odd glitches that happens in the system that does not hve any reasons and its one offs."

[See full review](https://www.capterra.com/p/147424/AlayaCare/#Capterra___6774905)

KM

Kayla M.

Scheduling Coordinator

> "There are always new updates and features that we can update and customize for our needs."

[See full review](https://www.capterra.com/p/147424/AlayaCare/#Capterra___7018658)

AF

Andrew F.

President

> "Some UE issues with the mobile app."

[See full review](https://www.capterra.com/p/147424/AlayaCare/#Capterra___7024492)

KD

Katherine D.

Operations Manager

> "The account manager and consultant services have been particularly responsive and supportive of our business needs lately, which has..."

[See full review](https://www.capterra.com/p/147424/AlayaCare/#Capterra___6631420)

VR

Verified Reviewer

Director of Implentation

> "Sometimes when an issue arises, it can be something so small that breaks alot of workflows."

[See full review](https://www.capterra.com/p/147424/AlayaCare/#Capterra___6872617)

SG

Steve G.

Director of Social Media and Communications

> "I love how, it is continually improving and keeping tabs on needs and changes within the industry itself."

[See full review](https://www.capterra.com/p/147424/AlayaCare/#Capterra___7024372)

ZK

Zach K.

System Administrator

> "Features do not work right out of the box."

[See full review](https://www.capterra.com/p/147424/AlayaCare/#Capterra___7018903)

MB

Michelle B.

Clinical Services Manager

> "As a clinical service manager, this makes it easy to identify items of interest and monitor for quality improvement of the different..."

[See full review](https://www.capterra.com/p/147424/AlayaCare/#Capterra___6433134)

Wendi S.

Operations Manager

> "Data Exploration and the reporting functions are very challenging."

[See full review](https://www.capterra.com/p/147424/AlayaCare/#Capterra___6872645)

SS

Suilen S.

Service Corrdinator

> "I enjoyed using AlayaCare and it allows us to schedule for our clients and also see the careplan clearly."

[See full review](https://www.capterra.com/p/147424/AlayaCare/#Capterra___6437393)

JL

Jonathan L.

Billing Payroll Accounts Receivable Manager

> "Some bugs include the rate not initially appearing on the invoice until we regenerate it. "

[See full review](https://www.capterra.com/p/147424/AlayaCare/#Capterra___6433142)

UB

Ursi B.

Data System Administrator

> "The capability to build custom forms help us with our customized workflows."

[See full review](https://www.capterra.com/p/147424/AlayaCare/#Capterra___6441689)

KV

KRIZEL V.

Client Care Coordinator

> "Times that alaya making updates and changes to the platform can sometimes disrupt workflows."

[See full review](https://www.capterra.com/p/147424/AlayaCare/#Capterra___6445624)

KR

Katrina R.

Systems, Process, and Integration Specialist

> "What I like most about AlayaCare are the Notable and Patient Risk Dashboard features."

[See full review](https://www.capterra.com/p/147424/AlayaCare/#Capterra___6774876)

PR

Peter R.

Executive Director

> "Regarding payroll: payrate variation by client is not accommodated. "

[See full review](https://www.capterra.com/p/147424/AlayaCare/#Capterra___6439550)

KM

Kayla M.

Scheduling Coordinator

> "I really enjoy all of the scheduling features within AlayaCare."

[See full review](https://www.capterra.com/p/147424/AlayaCare/#Capterra___7018658)

CD

Corrie D.

Clinical Manager

> "I have really struggled as a Children's treatment Centre because the software is not designed for our usage."

[See full review](https://www.capterra.com/p/147424/AlayaCare/#Capterra___6631402)

KS

Katie S.

Director of Quality and Process Improvement

> "This combination of flexibility and forward momentum makes it an invaluable tool for adapting to the ever-evolving demands of the..."

[See full review](https://www.capterra.com/p/147424/AlayaCare/#Capterra___6433168)

SW

Samantha W.

Private Duty Supervisor

> "We're constantly having to tell them to delete the app and redownload it."

[See full review](https://www.capterra.com/p/147424/AlayaCare/#Capterra___6433174)

SF

Susan F.

Clinical Leader

> "bit of a learning curve to use it, our health care workers struggle with many different field but the new photo icons help them"

[See full review](https://www.capterra.com/p/147424/AlayaCare/#Capterra___6437670)

DH

Denise H.

Executive Director

> "This becomes 'old fast' when do several schedule changes."

[See full review](https://www.capterra.com/p/147424/AlayaCare/#Capterra___6631464)

CA

Carson A.

IT Assistant

> "The ability to make custom dashboards and reports are a huge benefit."

[See full review](https://www.capterra.com/p/147424/AlayaCare/#Capterra___6441545)

PR

Peter R.

Executive Director

> "Regarding billing: Billing detail is inadequate. "

[See full review](https://www.capterra.com/p/147424/AlayaCare/#Capterra___6439550)

VR

Verified Reviewer

Director of Implentation

> "works great most of the time and does everything our organization needs for it to do and in certain areas even more."

[See full review](https://www.capterra.com/p/147424/AlayaCare/#Capterra___6872617)

DS

Diane S.

Operations Manager

> "Not sure what to say , no negatives to report."

[See full review](https://www.capterra.com/p/147424/AlayaCare/#Capterra___6775021)

SG

Steve G.

Director of Social Media and Communications

> "Being efficient in the basics will be my near future goal."

[See full review](https://www.capterra.com/p/147424/AlayaCare/#Capterra___7024372)

AR

Anthony R.

Act. Exec Dir

> "The one-day delay between data input and access to data exploration is a killer and inhibits all aspects of daily business, sometimes..."

[See full review](https://www.capterra.com/p/147424/AlayaCare/#Capterra___2576462)

TJ

Tanya J.

Client Care Coordinator

> "The risk factors, which is the new feature of Alaya Care is wonderful, you can even have a comparative analysis ."

[See full review](https://www.capterra.com/p/147424/AlayaCare/#Capterra___6437524)

EW

Emily W.

Owner / Director of Clinical Services

> "It is time consuming (many fields are marked as required), and in current state, we are not able to make simple changes to meds such..."

[See full review](https://www.capterra.com/p/147424/AlayaCare/#Capterra___2546392)

SR

Sara R.

Home Support Manager

> "It's user friendly and the app has been good for my Frontline staff."

[See full review](https://www.capterra.com/p/147424/AlayaCare/#Capterra___7024529)

MZ

Maryanne Z.

General Manager

> "The bill codes are not in alphabetical order in the list (but rather in order of creation which is not user friendly - especially..."

[See full review](https://www.capterra.com/p/147424/AlayaCare/#Capterra___2581212)

JG

Jay G.

Regional manager

> "I like that i can also see missed visits."

[See full review](https://www.capterra.com/p/147424/AlayaCare/#Capterra___7018655)

KB

Karen B.

Decision Support Consultant

> "Scheduling - cannot get "live" data. If scheduling is working to fill vacant visits, or other issues, they cannot run reports..."

[See full review](https://www.capterra.com/p/147424/AlayaCare/#Capterra___2557618)

MVA

Maria Victoria A.

Care Manager

> "It is very accessible to the staff."

[See full review](https://www.capterra.com/p/147424/AlayaCare/#Capterra___7024489)

KS

Kelley S.

President

> "For example stat holiday shifts need to be split if the shift goes over night; the system does not recognize even though we added the..."

[See full review](https://www.capterra.com/p/147424/AlayaCare/#Capterra___2557566)

KH

Kerry H.

Executive Director

> "Exceptional level of service and professionalism from our Account Manager and Customer Success Director"

[See full review](https://www.capterra.com/p/147424/AlayaCare/#Capterra___6774910)

AP

Ariel P.

On Call Coordinator/Community Nurse

> "I end up opening a lot of screens to find information I need while not losing what I am working on currently and it's a lot of..."

[See full review](https://www.capterra.com/p/147424/AlayaCare/#Capterra___2569944)

KS

Katie S.

Director of Quality and Process Improvement

> "Over the years, we've navigated various ups and downs, learning and growing along the way. While the path hasn't always been smooth,..."

[See full review](https://www.capterra.com/p/147424/AlayaCare/#Capterra___6433168)

EW

Emily W.

Owner / Director of Clinical Services

> "The meds module also seems to load much more slowly than other modules in AlayaCare, so I often am sort of waiting for the page to..."

[See full review](https://www.capterra.com/p/147424/AlayaCare/#Capterra___2546392)

KR

Katrina R.

Systems, Process, and Integration Specialist

> "Continuing to bring it up at our OHT in hopes to have more partners join."

[See full review](https://www.capterra.com/p/147424/AlayaCare/#Capterra___6774876)

MZ

Maryanne Z.

General Manager

> "I do not like the way you have to manually create service codes, bill codes then link them to the service codes. "

[See full review](https://www.capterra.com/p/147424/AlayaCare/#Capterra___2581212)

TV

Tram V.

Financial Administrator

> "The user-friendly interface ensures that staff can navigate through the system without much training or difficulty."

[See full review](https://www.capterra.com/p/147424/AlayaCare/#Capterra___6631391)

PO

Penny O.

Chief Operations Officer

> "We are also experiencing issues with the mobile app in offline mode with clients not found or visits not found. "

[See full review](https://www.capterra.com/p/147424/AlayaCare/#Capterra___2556954)

SG

Steve G.

Director of Social Media and Communications

> "Wonderful, and hopeful for what the future holds."

[See full review](https://www.capterra.com/p/147424/AlayaCare/#Capterra___7024372)

KP

Kim P.

On call coordinator

> "documents are hidden in a file in a folder in sub folder in a tab in a module, its not efficient"

[See full review](https://www.capterra.com/p/147424/AlayaCare/#Capterra___2558914)

BM

Brandis M.

Vice President of Operations and Strategic Management

> "I love the ease of information sharing amongst our field staff and back end office users."

[See full review](https://www.capterra.com/p/147424/AlayaCare/#Capterra___6632155)

LJ

Lisa J.

Administrative Assistant

> "Sometimes the website can be slow, and the capability to alter it to fit our needs has been somewhat challenging, but we always find ..."

[See full review](https://www.capterra.com/p/147424/AlayaCare/#Capterra___2546378)

AD

Andrew D.

CFO

> "We've been able to grow much more quickly as a result of the business efficiencies we have achieved."

[See full review](https://www.capterra.com/p/147424/AlayaCare/#Capterra___6433076)

SM

Shena M.

AR & Payroll Director

> "We are not able to filter by clock in/out percentage to mass approve visits."

[See full review](https://www.capterra.com/p/147424/AlayaCare/#Capterra___2298743)

BH

Breann H.

Director, Retirement and Community Care

> "They are constantly improving their platform and their customer service is typically responsive."

[See full review](https://www.capterra.com/p/147424/AlayaCare/#Capterra___6632889)

BL

Briana L.

RPN

> "Not all referrals have been transferred over, trying to find a BRN and CC or physicians contact is difficult or non existent."

[See full review](https://www.capterra.com/p/147424/AlayaCare/#Capterra___2570096)

KA

Kris A.

President

> "Excellent support to work within a platform that meets our needs"

[See full review](https://www.capterra.com/p/147424/AlayaCare/#Capterra___6631390)

Jalonda R.

Caregiver

> "I have not used the software long enough to have any dislikes, I'm still in a trial period. "

[See full review](https://www.capterra.com/p/147424/AlayaCare/#Capterra___2788165)

TV

Tram V.

Financial Administrator

> "Scheduling, billing, and payroll are integrated and easy to use."

[See full review](https://www.capterra.com/p/147424/AlayaCare/#Capterra___6631391)

SM

Shena M.

AR & Payroll Director

> "Payroll - we are unable to set up pay rates for specific clients."

[See full review](https://www.capterra.com/p/147424/AlayaCare/#Capterra___2298743)

JM

Joanne M.

interRAI Care Coordinator

> "Easy access to a shared chart by all Team Members"

[See full review](https://www.capterra.com/p/147424/AlayaCare/#Capterra___6437629)

KK

Keerthana K.

Program Coordinator

> "we can only click the up and down arrow key to change the time, which is a time waste."

[See full review](https://www.capterra.com/p/147424/AlayaCare/#Capterra___2556902)

MN

Madison N.

Clinical Nursing Supervisor

> "It has been very easy to learn with stepping into a new role, it hasn't been over whelming and I really enjoy teaching new staff how..."

[See full review](https://www.capterra.com/p/147424/AlayaCare/#Capterra___6439430)

BL

Briana L.

RPN

> "There is a lag to the system that takes time out of my day and from my patients."

[See full review](https://www.capterra.com/p/147424/AlayaCare/#Capterra___2570096)

NP

Nicole P.

HR Administrator

> "I like the wide range of services offered by AlayaCare."

[See full review](https://www.capterra.com/p/147424/AlayaCare/#Capterra___6631389)

KS

Kelley S.

President

> "Mobile app usage can be a challenge for the field staff at times."

[See full review](https://www.capterra.com/p/147424/AlayaCare/#Capterra___2557566)

KS

Katie S.

Director of Quality and Process Improvement

> "We've been with AC for nearly eight years, and it's been quite a journey, full of both challenges and successes."

[See full review](https://www.capterra.com/p/147424/AlayaCare/#Capterra___6433168)

CW

Chelsey W.

Operations Supervisor

> "There are no hard stops in the system to prevent issues such as fraud."

[See full review](https://www.capterra.com/p/147424/AlayaCare/#Capterra___2546259)

UB

Ursi B.

Data System Administrator

> "Data Explorer 2.0 reporting is easy to use and comprehensive."

[See full review](https://www.capterra.com/p/147424/AlayaCare/#Capterra___6441689)

DW

Debbie W.

Assist CFO-

> "Reports make it hard to balance monthly sales and posting"

[See full review](https://www.capterra.com/p/147424/AlayaCare/#Capterra___2546661)

[View Reviews](https://www.capterra.com/p/147424/AlayaCare/reviews/)

## User interface

4.56 (249)

[AlayaCare](https://www.capterra.com/p/147424/AlayaCare/)

4.09 (188)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Activity Dashboard

207

Important

AI Copilot

150

Important

Alerts/Notifications

120

Important

Caspio

Top features

30/40

-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Calendar Management
-   Campaign Management
-   Contact Management
-   Customer Journey Mapping
-   Customizable Fields
-   Customizable Reports
-   Data Import/Export
-   Data Security
-   Document Storage
-   Drag & Drop
-   Email Management
-   Email Marketing
-   Email Templates
-   Forecasting
-   Generative AI
-   Interaction Tracking
-   Lead Capture
-   Lead Generation
-   Lead Management
-   Lead Qualification
-   Lead Scoring
-   Marketing Automation
-   Mobile Access
-   Multi-Channel Communication
-   Predictive Analytics
-   Quotes/Estimates
-   Referral Tracking
-   Reminders
-   Reporting/Analytics
-   Sales Pipeline Management
-   Sales Reports
-   Segmentation
-   Task Management
-   Territory Management
-   Third-Party Integrations
-   Workflow Management

[See all features](https://www.capterra.com/p/137206/Caspio/#features)

AlayaCare

11/40

-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Calendar Management
-   Campaign Management
-   Contact Management
-   Customer Journey Mapping
-   Customizable Fields
-   Customizable Reports
-   Data Import/Export
-   Data Security
-   Document Storage
-   Drag & Drop
-   Email Management
-   Email Marketing
-   Email Templates
-   Forecasting
-   Generative AI
-   Interaction Tracking
-   Lead Capture
-   Lead Generation
-   Lead Management
-   Lead Qualification
-   Lead Scoring
-   Marketing Automation
-   Mobile Access
-   Multi-Channel Communication
-   Predictive Analytics
-   Quotes/Estimates
-   Referral Tracking
-   Reminders
-   Reporting/Analytics
-   Sales Pipeline Management
-   Sales Reports
-   Segmentation
-   Task Management
-   Territory Management
-   Third-Party Integrations
-   Workflow Management

[See all features](https://www.capterra.com/p/147424/AlayaCare/#features)

### Recognition

No recognitions have been awarded to Caspio

No recognitions have been awarded to AlayaCare

### Deployment & support

Caspio

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

AlayaCare

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Caspio

-   By Caspio
-   Located in United States
-   Founded in 2000

AlayaCare

-   By AlayaCare
-   Located in Canada
-   Founded in 2014

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[Caspio](https://www.capterra.com/p/137206/Caspio/)[4.56 (249)](https://www.capterra.com/p/137206/Caspio/reviews/)

vs

[monday.com](https://www.capterra.com/p/147657/monday-com/)[4.57 (5,720)](https://www.capterra.com/p/147657/monday-com/reviews/)

$540/month

Price

$9/month

4.4

Features

4.4

4.4

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/137206-147657/Caspio-vs-monday-com)

[AlayaCare](https://www.capterra.com/p/147424/AlayaCare/)[4.09 (188)](https://www.capterra.com/p/147424/AlayaCare/reviews/)

vs

[ShiftCare](https://www.capterra.com/p/233684/ShiftCare/)[4.61 (144)](https://www.capterra.com/p/233684/ShiftCare/reviews/)

$1000/month

Price

$8/month

3.9

Features

4.4

4.1

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/147424-233684/AlayaCare-vs-ShiftCare)