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Caspio is enterprise-ready and trusted by 15,000 companies across all industries and geographies, including regulated industries that must meet HIPAA, FERPA and GDPR requirements.
Small and medium businesses who limit their external communications with customers to phone and email. MessageKite adds powerful text messaging features to empower your front-desk communication.
They seem to want you to be successful, and go the extra mile to help you be successful.
The typical criticism of a technology company would be their inadequate customer service.
The team assigned to manage our transition was caring, courteous and totally focused on a successful implementation of our project.
Some features are on costly tier. Confusing subscription model.
The overall Support structure is also excellent in that the transition from online help to opening a job ticket, and then on to an individual caspio expert is seamless and easy to use.
I don’t like a the option I have with caspio but I’ve used worst before.
Was able to implement with Wix. Feature-rich functionality is very impressive with many great options I had to choose from as I designed our application.
There is a bit of a learning curve if you are unfamiliar with database software. In the beginning I had trouble integrating it into my WordPress website and making it mobile compatible.
The email alerts are super helpful, and being able to categorize my contacts within Messagekite is also very useful. The software is simple, easy to look at, and easy to use.
The alert for the notifications is the most annoying sound ever. There is no way to choose a different tone/sound or to adjust the volume.
We are a small retail boutique and didn't have the budget for some of the more robust options available. We decided to give MessageKite a try with their free trial option, and fell in love.
The alert sound is horrendous. I use a lot of other audio features on my work computer throughout the day, and I've had to mute the Messagekite browser tab to escape the sound.
Overall, we've been very happy with this software and are grateful for it.
Some emojis or images that client's send me show up as weird characters or just blank texts. I never know what i'm missing as it could be important.
I love that I am able to use a text message service straight from my business phone. It helps to keep in touch with my client base.
As our first text management program, it was a game-changer for our Lesson Centre and has been an indispensable tool, but we've seen little or no refinement in the almost 3 years since.
Speaker 1: Hi, my name is John. I'm the communications chair for a not-for-profit organization. We use Caspio to track member data as well as signups for various services that we provide throughout the summer season. I rate Caspio a five out of five. I evaluated Airtable as a potential solution, but found the data limits to be a bit more severe than what we were looking for, and Caspio provided much better flexibility. The reason I chose Caspio was its overall ease of use, the data views, which provided a great amount of flexibility so that I can create data views, put them behind a password protected page on our association's website, and have people who need to get to the information, get to it. I found that super easy. I also like the loading of the product from Excel spreadsheets. That provides a built-in backup for us. And overall, I found the product to be very intuitive. The onboarding process was pretty straightforward. I was able to define tables that I wanted. I already had a basic design for how the database would be structured. I read some of the onboarding materials and really just played around with it, and I was up and running probably in a couple of days. I think if you are an organization with low transaction volumes and you just want to get your feet wet, Caspio is perfect. The free version supports low, but manageable volumes. Super easy. You can get up and running in a short amount of time, and it really provides a tremendous amount of flexibility. I'm very happy with the product.
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Caspio
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