# Compare Caspio vs Salesforce Platform 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Caspio and Salesforce Platform based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/137206-268338/Caspio-vs-App-Cloud

---

# Caspio vs Salesforce Platform Features and Cost Comparison

Last updated March 13th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

CaspioSalesforce Platform2/4 selected

[Caspio](https://www.capterra.com/p/137206/Caspio/)[4.6 (249)](https://www.capterra.com/p/137206/Caspio/reviews/)

[Salesforce Platform](https://www.capterra.com/p/268338/App-Cloud/)[4.4 (392)](https://www.capterra.com/p/268338/App-Cloud/reviews/)

[## Caspio](https://www.capterra.com/p/137206/Caspio/)[4.6 (249)](https://www.capterra.com/p/137206/Caspio/reviews/)

Starting Price

$540.00/month

Value-for-Money

4.3

Functionality

4.4

Ease of Use

4.4

Customer Service

4.5

Reviews Sentiment

Based on [249 reviews](#user-reviews)

Positive

232

Neutral

7

Negative

10

[## Salesforce Platform](https://www.capterra.com/p/268338/App-Cloud/)[4.4 (392)](https://www.capterra.com/p/268338/App-Cloud/reviews/)

Starting Price

$25.00/month

Value-for-Money

4

Functionality

4.4

Ease of Use

4

Customer Service

4

Reviews Sentiment

Based on [392 reviews](#user-reviews)

Positive

348

Neutral

32

Negative

12

What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 8,777 reviews from workflow management software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

\--%Fit

Not enough reviews

Feature ratings

Customizable Reports

\--

Task Management

4.5

Commenting/Notes

5.0

Customizable Fields

4.5

Real-Time Data

5.0

\--%Fit

Missing features

Feature ratings

Customizable Reports

NA

Task Management

4.3

Commenting/Notes

NA

Customizable Fields

4.4

Real-Time Data

NA

User satisfaction

User satisfaction

4.6

User reviews[249](https://www.capterra.com/p/137206/Caspio/reviews/)

Ease of use

4.4

Functionality

4.4

Value for money

4.3

Customer support

4.5

User satisfaction

4.4

User reviews[392](https://www.capterra.com/p/268338/App-Cloud/reviews/)

Ease of use

4.0

Functionality

4.4

Value for money

4.0

Customer support

4.0

Price starts from

Price starts from

$540Flat Rate, Per Month

-   Free version
-   Free trial

Price starts from

$25Per User, Per Month

-   Free version
-   Free trial

Best for

Best for

Caspio is used by healthcare organizations, educational institutions, government agencies, financial services, energy and utilities companies, nonprofits, media outlets, and consulting firms.

Best for

With Salesforce's multi-tenant cloud computing model we can serve the needs of companies of all sizes, in any industry. Our customers benefit from a shared main framework, while maintaining privacy.

## User reviews

Pros & cons

RJ

Regan J.

Monitoring and Evaluation

> "It has made a huge impact on our ability to increase monitoring and evaluation of our services, capture and analyse data and produce reports for..."

[See full review](https://www.capterra.com/p/137206/Caspio/#Capterra___6835917)

MT

Melissa T.

Environmental, Health, and Safety Coordinator II

> "One major drawback has been the training resources. While the training sessions themselves are informative and helpful, I was disappointed that..."

[See full review](https://www.capterra.com/p/137206/Caspio/#Capterra___6848539)

MT

Melissa T.

Environmental, Health, and Safety Coordinator II

> "We were able to organize and store detailed information on individual units, linking technical specifications, service history, and images within a..."

[See full review](https://www.capterra.com/p/137206/Caspio/#Capterra___6848539)

AUD

Aleem Ullah D.

IT Manager

> "Limited design flexibility, higher cost at scale, some learning curve, and fewer advanced dev tools."

[See full review](https://www.capterra.com/p/137206/Caspio/#Capterra___6835800)

SV

Sarita V.

Director

> "I have implemented and automated many processes, procedures and responsibilities for my customers using Caspio's features, including task management..."

[See full review](https://www.capterra.com/p/137206/Caspio/#Capterra___6884954)

CB

Cameron B.

Program Manager

> "Complex SQL views are difficult to set up and can't perform some sql statements are unavailable. "

[See full review](https://www.capterra.com/p/137206/Caspio/#Capterra___7012523)

DB

Durand B.

Parts Manager

> "Caspio has enabled me to build functional and efficient applications that genuinely streamline my workload — and I can do it without writing complex..."

[See full review](https://www.capterra.com/p/137206/Caspio/#Capterra___6861491)

ES

Eslam S.

Head of IT

> "Difficult customizations, can't add code or more design feature."

[See full review](https://www.capterra.com/p/137206/Caspio/#Capterra___6835493)

SH

Spring H.

Director, Commercial Performance - Global Goal Setting

> "We've created a variety of applications to support different teams — from goal setting and data processing to customer care and contract tracking."

[See full review](https://www.capterra.com/p/137206/Caspio/#Capterra___6848935)

MT

Melissa T.

Environmental, Health, and Safety Coordinator II

> "That said, updating or maintaining those sheets later on was a bit trickier and less intuitive."

[See full review](https://www.capterra.com/p/137206/Caspio/#Capterra___6848539)

VB

Van B.

Executive Director

> "I first purchased Caspio when hopes of managing our customer data, but quickly discovered I could build out beautiful reports and queries and place..."

[See full review](https://www.capterra.com/p/137206/Caspio/#Capterra___6853059)

CB

Col B.

Marketing Director

> "We find information presentation for the user (staff/ customers) that looks professional very difficult to achieve - content is there, but its not..."

[See full review](https://www.capterra.com/p/137206/Caspio/#SoftwareAdvice___6563165)

MT

Melissa T.

Environmental, Health, and Safety Coordinator II

> "These documents included both pictures and detailed technical information—everything from serial numbers to service intervals—formatted in a way that..."

[See full review](https://www.capterra.com/p/137206/Caspio/#Capterra___6848539)

AD

Alex D.

Data Management

> "Unable to integrate easily with AI."

[See full review](https://www.capterra.com/p/137206/Caspio/#Capterra___6830488)

KW

Karen W.

Senior Consultant

> "After using Python and Java for decades, the thing I appreciate the most about Caspio is the ability to train nontechnical professionals how to use..."

[See full review](https://www.capterra.com/p/137206/Caspio/#Capterra___6850945)

TS

Tai S.

CFO

> "Loaded a new and valid credit card, which was repeatedly rejected by CASPIO.Rather than someone call me, CASPIO opted to suspend account instead,..."

[See full review](https://www.capterra.com/p/137206/Caspio/#Capterra___4573223)

DB

Durand B.

Parts Manager

> "It has allowed me to automate tasks, reduce manual effort, and improve the way I manage operations."

[See full review](https://www.capterra.com/p/137206/Caspio/#Capterra___6861491)

JT

Jorge T.

Principal

> "Their limited graphical interface tools limits the user experience you can create. When asked for support to customize, you are constantly pushed to..."

[See full review](https://www.capterra.com/p/137206/Caspio/#Capterra___3548051)

Matthew K.

MD

> "The ability to integrate with and into any number of external sources expedites our customer engagements."

[See full review](https://www.capterra.com/p/137206/Caspio/#Capterra___6828023)

TS

Tai S.

CFO

> "Except for the one person in billing who finally took ownership of the problem, Caspio is great until something trivial such as their credit card..."

[See full review](https://www.capterra.com/p/137206/Caspio/#Capterra___4573223)

CP

Cian P.

IT and Facilities Director

> "The platform performance is great, and it is very flexible - not having any limitation on number of users for the portal I've built is great and a..."

[See full review](https://www.capterra.com/p/137206/Caspio/#Capterra___6819931)

FY

Frusquin Y.

Project manager

> "No drawbacks to report for the moment, but at first it's a bit difficult to use"

[See full review](https://www.capterra.com/p/137206/Caspio/#Capterra___5033378)

NT

Nicolas T.

Program Manager II

> "Caspio allowed us, thanks to its automation feature, to save a large number of hours of manual work."

[See full review](https://www.capterra.com/p/137206/Caspio/#Capterra___6873273)

Reunaldo P.

Senior Data Analyst

> "It can be costly for users who need to access and update large amounts of data or who require more advanced features."

[See full review](https://www.capterra.com/p/137206/Caspio/#Capterra___4624094)

SC

Stephen C.

Information and Systems Manager

> "Support team are amazing, I can raise a ticket out of hours and get a response the same evening."

[See full review](https://www.capterra.com/p/137206/Caspio/#Capterra___7059942)

VR

Verified Reviewer

Architect

> "Wasn’t able to creat a multi-select form with queries carried over into the next search."

[See full review](https://www.capterra.com/p/137206/Caspio/#GetApp___3942179)

RN

Rick N.

Senior IT Manager

> "I able to build application and collect data records easy and quickly."

[See full review](https://www.capterra.com/p/137206/Caspio/#Capterra___7052289)

JT

Jorge T.

Principal

> "I never hired them but when I interviewed them to consider hiring their "experts," I realized they were the same support team members that "did not..."

[See full review](https://www.capterra.com/p/137206/Caspio/#Capterra___3548051)

AM

Ariella M.

Chief Technology Officer

> "The platform is reliable and flexible, and the support team has been consistently responsive and helpful. While there have been some challenges as..."

[See full review](https://www.capterra.com/p/137206/Caspio/#Capterra___6842704)

ZA

Zahra A.

Data Analyst

> "The biggest issue I face is working with mismatched data types."

[See full review](https://www.capterra.com/p/137206/Caspio/#Capterra___4356612)

VB

Van B.

Executive Director

> "I've tried other database software's, and they all have a very guided and limited feel to them. While some people will gravitate to this type of..."

[See full review](https://www.capterra.com/p/137206/Caspio/#Capterra___6853059)

David H.

Software Engineer

> "For new users it can be a bit difficult to manage its diversity of functions."

[See full review](https://www.capterra.com/p/137206/Caspio/#Capterra___3588522)

AO

Andrew O.

Sales Application Engineer DTS

> "Fun experience that allows me to provide so much to the customer there is always some feature that I am discovering and including in my work."

[See full review](https://www.capterra.com/p/137206/Caspio/#Capterra___6848579)

JT

Jorge T.

Principal

> "I terminated the contract and they want to force me into paying for 11 additional months after I terminated the agreement."

[See full review](https://www.capterra.com/p/137206/Caspio/#Capterra___3548051)

AUD

Aleem Ullah D.

IT Manager

> "Using Caspio, I quickly built a secure, professional web app without even writing a single line of code."

[See full review](https://www.capterra.com/p/137206/Caspio/#Capterra___6835800)

RC

Randy C.

Vice President - COO

> "They lock you into a year contract and you must send written notice to cancel 30 days before your contract expires or they lock you into another 1..."

[See full review](https://www.capterra.com/p/137206/Caspio/#SoftwareAdvice___2907232)

JD

Jan D.

Lecturer

> "Apart from the aesthetic aspect, the system is very easy to manage and allows you to easily modify data pages without having to rewrite long code."

[See full review](https://www.capterra.com/p/137206/Caspio/#Capterra___7014964)

DV

David V.

President

> "At first the interface took a little getting used to, but now I find that I miss it when working with other platforms. "

[See full review](https://www.capterra.com/p/137206/Caspio/#Capterra___4357271)

MT

Melissa T.

Environmental, Health, and Safety Coordinator II

> "One of the big wins for us was embedding our form directly on our website—it worked without any trouble."

[See full review](https://www.capterra.com/p/137206/Caspio/#Capterra___6848539)

NJ

Nacky J.

Senior Data Analyst

> "The pricing can also be a hindrance to startup businesses."

[See full review](https://www.capterra.com/p/137206/Caspio/#Capterra___4647463)

DB

Durand B.

Parts Manager

> "Caspio has become an essential tool in my daily workflow, helping me do more with less time."

[See full review](https://www.capterra.com/p/137206/Caspio/#Capterra___6861491)

IB

Irvin B.

President

> "Very poor they charged me for a full year."

[See full review](https://www.capterra.com/p/137206/Caspio/#Capterra___5014408)

AG

Antonio G.

IT and Systems Project Manager

> "The ease of development and the adaptation it has to the needs of my company, that open the opportunities to implement process more easy"

[See full review](https://www.capterra.com/p/137206/Caspio/#Capterra___6838076)

CS

Chris S.

Engineer

> "After spending close to 100 hundreds trying to get workarounds functioning properly I decided to attempt to cancel the subscription, and then was..."

[See full review](https://www.capterra.com/p/137206/Caspio/#Capterra___3372597)

MT

Melissa T.

Environmental, Health, and Safety Coordinator II

> "Uploading spreadsheets from Excel into the platform was seamless."

[See full review](https://www.capterra.com/p/137206/Caspio/#Capterra___6848539)

CR

Christine R.

Owner

> "They are trying to charge us more now to do what they already agreed to do and they will not return our money."

[See full review](https://www.capterra.com/p/137206/Caspio/#Capterra___3541249)

KF

Katie F.

Managing Partner

> "Between \[sensitive content hidden\] with his excellent weekly tutorials and the top-notch technical support team, I have been able to do everything..."

[See full review](https://www.capterra.com/p/137206/Caspio/#Capterra___6833619)

EC

Emily C.

HR Specialist I

> "It is not easy to find guides or resources that match my particular use case."

[See full review](https://www.capterra.com/p/137206/Caspio/#Capterra___3781434)

AM

Ariella M.

Chief Technology Officer

> "They respond quickly, communicate clearly, and are highly organized in how they manage requests."

[See full review](https://www.capterra.com/p/137206/Caspio/#Capterra___6842704)

Henry D.

Systems Manager

> "Pricing plans are inflexible and require annual commitment that lock you in for a year at a time regardless of whether you pay monthly."

[See full review](https://www.capterra.com/p/137206/Caspio/#Capterra___3152303)

KE

Karen E.

Program Manager

> "Prerecorded videos, guided learning sessions, online help (VERY useful), etc."

[See full review](https://www.capterra.com/p/137206/Caspio/#Capterra___6837400)

JM

Joe M.

Account Executive

> "The support doesn't seem to be very helpful and at times performance isn't great. "

[See full review](https://www.capterra.com/p/137206/Caspio/#Capterra___4361791)

DL

Duncan L.

Director

> "I like the versatility of being able to use custom calculated fields."

[See full review](https://www.capterra.com/p/137206/Caspio/#Capterra___6841279)

Henry D.

Systems Manager

> "We were unable to complete our evaluation in the 14 day free period so we decided to pay monthly at our expense."

[See full review](https://www.capterra.com/p/137206/Caspio/#Capterra___3152303)

DT

David T.

CTO

> "We can do new features an order of magnitude quicker than with traditional environments. "

[See full review](https://www.capterra.com/p/137206/Caspio/#Capterra___6850754)

VR

Verified Reviewer

Architect

> "Is not usable by a non developer."

[See full review](https://www.capterra.com/p/137206/Caspio/#GetApp___3942179)

AG

Antonio G.

IT and Systems Project Manager

> "Overall I am satisfied with the solution they offer, the flexibility of development and how a process can be easily adapted in a short time."

[See full review](https://www.capterra.com/p/137206/Caspio/#Capterra___6838076)

SH

Spencer H.

Developer

> "The lack of design tools is really frustrating."

[See full review](https://www.capterra.com/p/137206/Caspio/#Capterra___3620233)

SV

Simon V.

IT SOLUTIONS MANAGER

> "The cost of the product is also very reasonable considering the power and functionality that it provides to the end user"

[See full review](https://www.capterra.com/p/137206/Caspio/#Capterra___6827610)

BB

Brenda B.

Web Developer

> "When I first purchased Caspio in 2016, I was not able to export in PDF, with their updates that is now possible, but my only issue is in order to use..."

[See full review](https://www.capterra.com/p/137206/Caspio/#Capterra___2250681)

KW

Karen W.

Senior Consultant

> "This is partly possible due to the very good online help and knowledge database maintained by Caspio."

[See full review](https://www.capterra.com/p/137206/Caspio/#Capterra___6850945)

VR

Verified Reviewer

VP of Operations

> "While low code involvement is good for quick deployment, it's limitation is lack of flexibility on your own customization. While Caspio let's you..."

[See full review](https://www.capterra.com/p/137206/Caspio/#Capterra___2297401)

KW

Karen W.

Senior Consultant

> "The product was very easy to use and relatively easy to train non-technical administrators on...and it has continues to be a very cost-effective..."

[See full review](https://www.capterra.com/p/137206/Caspio/#Capterra___6850945)

PB

Phil B.

Engineer

> "It is problem where we have considered moving to other platforms. When we need to do condition assessment of field asset and we have no network..."

[See full review](https://www.capterra.com/p/137206/Caspio/#Capterra___2180582)

NT

Nicolas T.

Program Manager II

> "Our overall experience with Caspio has been positive, it’s an excellent tool for building applications without too much coding."

[See full review](https://www.capterra.com/p/137206/Caspio/#Capterra___6873273)

TW

Todd W.

Owner

> "Complexity and misleading representation."

[See full review](https://www.capterra.com/p/137206/Caspio/#Capterra___3376623)

RN

Rick N.

Senior IT Manager

> "It's flexible and versatile tools."

[See full review](https://www.capterra.com/p/137206/Caspio/#Capterra___7052289)

Henry D.

Systems Manager

> "The user interface is very dated."

[See full review](https://www.capterra.com/p/137206/Caspio/#Capterra___3152303)

PC

Paul C.

Continuous Improvement Management

> "It’s made it easier to build what we need without relying on outside developers."

[See full review](https://www.capterra.com/p/137206/Caspio/#Capterra___6827278)

Daniel F.

Marketing & Comms Team Leader

> "Storing 10,000+ of photos inside the apps can become a bit expensive."

[See full review](https://www.capterra.com/p/137206/Caspio/#Capterra___2213602)

ES

Eslam S.

Head of IT

> "Wonderful experience, now it's almost 5 years with no issue and no down time, data in safe place and always I can get backup."

[See full review](https://www.capterra.com/p/137206/Caspio/#Capterra___6835493)

AS

Antonio S.

CEO

> "Then if you ask to negotiate they are not available. Once you are tied up with them they not only deliver less value, but they are rigid and..."

[See full review](https://www.capterra.com/p/137206/Caspio/#Capterra___2571002)

SV

Sarita V.

Director

> "I see a lot of growth and opportunity for my business with the Caspio Platform."

[See full review](https://www.capterra.com/p/137206/Caspio/#Capterra___6884954)

RD

Richard D.

President

> "I tried several platforms but couldn't even understand the terminology and never was able to actually create even one table. "

[See full review](https://www.capterra.com/p/137206/Caspio/#Capterra___2168360)

KE

Karen E.

Program Manager

> "The new Flex system is really good for me (as a non-programmer)."

[See full review](https://www.capterra.com/p/137206/Caspio/#Capterra___6837400)

Henry D.

Systems Manager

> "Very slow to response and not empowered to take decisions."

[See full review](https://www.capterra.com/p/137206/Caspio/#Capterra___3152303)

KF

Katie F.

Managing Partner

> "I started with Caspio Bridge (and still use it), but I understand Caspio Flex is even easier to use."

[See full review](https://www.capterra.com/p/137206/Caspio/#Capterra___6833619)

BF

Brayton F.

Project Manager

> "When searching the online help center often produces too many results. "

[See full review](https://www.capterra.com/p/137206/Caspio/#Capterra___2233153)

PC

Paul C.

Continuous Improvement Management

> "It's easy to use, even without much tech knowledge, and it’s saved us loads of time by helping us move things online."

[See full review](https://www.capterra.com/p/137206/Caspio/#Capterra___6827278)

OA

Omar A.

Product Marketing Manager

> "It can begin to get a little expensive if you need to really scale up your program."

[See full review](https://www.capterra.com/p/137206/Caspio/#Capterra___2170419)

[View Reviews](https://www.capterra.com/p/137206/Caspio/reviews/)

Dionne Joy M.

Service Hub Representative

> "You can tailor almost every part of the system — workflows, dashboards, automations, and even entire apps, without needing deep..."

[See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___7069702)

SK

Sagar K.

Sales Mangaer

> "Maybe it's just the provision for my firm, but I see too many frequent updates - and it sometimes messes with my work - wherein the..."

[See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___7039628)

LB

Logan B.

Owner

> "Salesforce is an incredible tool for marketing managers who want to create and monitor campaigns to enable salespeople to work out..."

[See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___7078533)

VR

Verified Reviewer

New Business Representative

> "A bit slow when loading reports as times and I also think it's a bit on the pricier side, but that is to be expected with a premium..."

[See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___7056327)

JOIA W.

Owner - Licensed Advisor

> "The Salesforce Platform is highly valued for its user-friendly interface, extensive customization options, and integration..."

[See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___7065480)

TE

Tina E.

Membership Manager

> "Instead, I had to rely on my team actively taking ownership of customer tickets, which doesn't usually happen."

[See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___7019602)

MO

Makenna O.

Branch Office Administrator

> "It has many features that help me in my workday and getting tasks done, and it has features that help me connect better with clients."

[See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___6780469)

Gabriel K.

Senior Marketing and Communications Specialist

> "The learning curve is steep, especially for users who are adjacent to admin work rather than full-time CRM specialists."

[See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___7086183)

CG

Chelsea G.

Engagement Officer

> "Salesforce has been a great platform for hosting our customer relationship data and running reports, we have found it tricky to..."

[See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___6832340)

CG

Chelsea G.

Engagement Officer

> "It can be tricky as there is so much room for customisation, sometimes features get lost and can be tricky to learn without a good..."

[See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___6832340)

YM

Yahya M.

Admin RD Consulting

> "This comes with a high-learning curve and investment into the platform over the ability and ease to transfer to other platforms"

[See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___7046681)

Dionne Joy M.

Service Hub Representative

> "The interface can feel overwhelming at first, especially for new users."

[See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___7069702)

TE

Tina E.

Membership Manager

> "We were able to track customer activity without having to check back with the legacy system."

[See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___7019602)

AG

Alyson G.

Director of FPA

> "The only thing I do not like is the integration with Google where you can only pull data every 4 hours, not continuously"

[See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___6724077)

VR

Verified Reviewer

Senior Manager, Information Technology

> "With Salesforce, we have a robust platform on which we can efficiently track the data and processes we need for any department."

[See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___6561229)

Gabriel K.

Senior Marketing and Communications Specialist

> "Salesforce is not intuitive, and it is not lightweight."

[See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___7086183)

CB

Cameron B.

Sales Manager

> "The analytics it gives me as a sales leader allows me to forecast accurately and monitor my team's pipeline."

[See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___6561102)

LR

Lily R.

Director

> "Right now we cannot locate discount t details that are embedded within a task."

[See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___6845013)

VR

Verified Reviewer

Admin Consultant

> "He taught me all I know and I’ve been able to apply what I learned while getting my Administrator certification in many ways."

[See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___7114902)

RT

Ruki T.

Sr. Sales Enablement Specialist

> "It's a bit clunky and reports can take a while to load, especially if it includes a great amount of data."

[See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___6754757)

Brandon C.

Copywriter

> "It significantly increased our organization and ultimately drove client retention, providing us the most value through retargeted..."

[See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___6851385)

HR

Heather R.

Records Specialist

> "Salesforce can be challenging to navigate due to its layout and the lack of a visually appealing interface."

[See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___6647765)

Gabriel K.

Senior Marketing and Communications Specialist

> "I don’t always enjoy using it day to day, but I recognize that in the right hands and with the right resources, it’s one of the most..."

[See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___7086183)

PL

Phillip L.

Demand Generation Manager

> "We have multiple products and use our salesforce in a complex way so the downside is there really isn't a great way to integrate..."

[See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___4848486)

CC

Cody C.

CSR

> "I have been using salesforce since 2019 and I have to say that this program is universal meaning you can have the same experience..."

[See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___6828534)

TH

Tyler H.

Sales Manager

> "I could only think of one major issue I had with the product."

[See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___7055407)

XL

Xiang L.

Director

> "We use Salesforce platform to realize the large data flow and communication across different departments."

[See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___6647898)

AS

Alex S.

Recruitment Sourcing Specialist

> "The cons about Salesforce was how difficult it was to navigate the UI."

[See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___6577972)

KU

KARINA U.

SDR

> "We can easily organize tasks, set deadlines, and prioritize activities with just a few taps."

[See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___6414034)

RN

Ryan N.

Sales Executive

> "The cost of getting things set up the way you want them is large from both a time and monetary perspective"

[See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___6299518)

AM

Alan M.

Business Development Executive

> "Easy to monitor progress with prospects on salesforce and links well to other tools like Ringover."

[See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___6794069)

ET

Erin T.

Sales Enablement

> "The drag and drop feature is touchy when it comes to building reports and editing the field order in the filter section."

[See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___5095454)

Keplet S.

Salesforce Consultant

> "Regular updates and new features demonstrate Salesforce's commitment to innovation, ensuring the platform evolves with changing..."

[See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___6353034)

VR

Verified Reviewer

Technical Support Engineer

> "It can be costly if you don't have an admin in house, or if you have a very complex business process you want to model in Salesforce."

[See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___4954831)

Kenidra S.

Content Moderator

> "Using Salesforce to multitask while on a call was overall the best customer relations management app."

[See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___6874159)

HG

Henry G.

CFO

> "A lot of things are not intuitive and we always relied on third parties tech to fix issues, make adjustment and customizations."

[See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___6223506)

VR

Verified Reviewer

Account Executive

> "It's also great for development as it helps me learn."

[See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___7063371)

EE

Ethan E.

Business Operations

> "Backend set up an sometimes be somewhat clunky to use."

[See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___6440815)

Brandon C.

Copywriter

> "My favorite part about SalesForce was how detailed the tracking was."

[See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___6851385)

LF

Laura F.

Executive Director

> "Sometimes it is difficult to get good reporting and dashboards set up and we need the assistance of SF trained specialists to..."

[See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___6161935)

RH

Richelle H.

Proposal Project Manager

> "Salesforce makes staying on track with client follow up extremely efficient and seamless!"

[See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___6835407)

VR

Verified Reviewer

Business Consultant

> "I found merging contacts and tickets a bit tricky on salesforce"

[See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___4983591)

SM

Sean M.

Marketing Manager

> "Salesforce App Cloud is a comprehensive platform that offers a suite of tools designed for building, managing, and deploying..."

[See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___6113225)

CT

Chetan T.

Director, customer experience

> "There has been a good effort with the "Lightning" interface for Salesforce, however given the nature of the platform it becomes..."

[See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___3734131)

OF

Osman F.

Marketing Support Manager

> "The flexibility, adaptability, scalability that Salesforce have, I have seen how different business uses it and this allows for any..."

[See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___6178430)

PD

Pam D.

Associate Dean

> "As a user who is not in there every day, the new lightening platform is awkward and difficult to find anything. "

[See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___6160878)

TE

Tina E.

Membership Manager

> "The integration was smooth and straightforward."

[See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___7019602)

VR

Verified Reviewer

CEO

> "It was too expensive to make automation and further development of the platform."

[See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___6124582)

SM

Sean M.

Marketing Manager

> "Key strengths include its strong integration capabilities, allowing seamless connection with Salesforce's CRM and other third-party..."

[See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___6113225)

LA

Lisa A.

Company Director

> "The price is the main aspect of Salesforce that I find objectionable. Because it is fairly expensive and every additional license..."

[See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___3838171)

NB

Nathan B.

Systems Admin

> "Working with Salesforce was great, working within the complexities of the Salesforce framework require a ton of training. "

[See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___6633549)

EC

Ethan C.

Senior Accountant

> "The learning curve is kind of big and it's a bit overwhelming at first."

[See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___6139320)

DW

Debra W.

Fraud Investigator

> "Very easy to find the data I need when looking up member information."

[See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___6789368)

GS

Grace S.

L&D Specialist

> "It can become a complicated admin mess."

[See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___5047895)

Keplet S.

Salesforce Consultant

> "Performance is generally reliable, with minimal downtime, although peak times can sometimes cause slowdowns."

[See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___6353034)

CM

Christian M.

Agency Producer

> "More bugs then features."

[See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___6081449)

SM

Sean M.

Marketing Manager

> "Overall, Salesforce App Cloud is an effective solution for enterprises looking to streamline their application development process,..."

[See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___6113225)

CM

Christian M.

Agency Producer

> "I feel really bad for the developers who had to put their name on this app."

[See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___6081449)

AT

Adrianna T.

Operations

> "The variety and customization available for a complete CRM experience."

[See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___6566115)

Megan B.

Client Experience Process Coordinator

> "The deployment process has been a bit difficult because of migrating files over from our previous application"

[See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___3572892)

LR

Lily R.

Director

> "I’m looking forward to continuing to build out more for the purposes of serving additional stakeholders."

[See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___6845013)

VR

Verified Reviewer

Church Network Coordinator

> "There can sometimes be glitches especially with third party integration."

[See full review](https://www.capterra.com/p/268338/App-Cloud/#GetApp___3745169)

EE

Ethan E.

Business Operations

> "How it has helped us with organising the delivery portion of the business."

[See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___6440815)

VR

Verified Reviewer

Technical Consultant

> "It also isn't an out-of-the-box solution and requires an investment of time and money to get built."

[See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___3762155)

LF

Laura F.

Executive Director

> "We are deeply thankful to Salesforce generosity in providing a free platform to nonprofits in shaping the organization of data..."

[See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___6161935)

EU

Eduardo U.

Marketing Operations Manager

> "SalesForce interface can be rather obtuse, and UI is not that friendly."

[See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___3826801)

EB

Eric B.

Sr. Salesforce Administrator

> "It's easy to setup, easy to use, and highly customizable to suit any business need. "

[See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___6777273)

TW

Troy W.

Software Engineer

> "The main issues are ones that you'll encounter on any Web Application, it's just the give and take of having it be a web application..."

[See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___2856014)

PL

Phillip L.

Demand Generation Manager

> "It clearly services the needs of the sales team and I am able to adapt our marketing campaigns to fit into our complex system."

[See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___4848486)

Tiago O.

Field Engineer

> "Some users have found the platform to be somewhat expensive, particularly for smaller businesses or startups."

[See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___4675143)

MO

Makenna O.

Branch Office Administrator

> "It keeps the main description clean and easy to decipher."

[See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___6780469)

BP

Binu P.

Financial Accountant

> "Connectivity to ERP was limited, i lost this due to contract cancellation"

[See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___3774080)

EB

Eric B.

Sr. Salesforce Administrator

> "It's a vast landscape of opportunities and continues to grow."

[See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___6777273)

JS

Jordan S.

Bdm

> "I don't like the set up"

[See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___4848533)

MHS

Mohammed Hareez S.

Human Resource

> "And the most I like about Salesforce platformers is easy to track notes for the customers"

[See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___6757644)

SG

Salvador G.

Proyect Manager Team Lead

> "Also having the classic / lightning both available is a bit annoying to troubleshoot."

[See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___3831493)

KR

Katie R.

Insurance rep

> "Overall The system is easy to navigate and provides a lot of information"

[See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___6763527)

AW

Austin W.

Account Executive

> "The tasks can get lost in the busyness of the platform."

[See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___3677458)

EE

Ethan E.

Business Operations

> "Salesforce is the best in class for the problems it solves for business."

[See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___6440815)

Ada B.

Cyber Anayst

> "You have to buy additional features and sometime the tool is slow"

[See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___4151384)

[View Reviews](https://www.capterra.com/p/268338/App-Cloud/reviews/)

## User interface

4.56 (249)

[Salesforce Platform](https://www.capterra.com/p/268338/App-Cloud/)

4.37 (392)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Access Controls/Permissions

207

Important

Activity Dashboard

150

Important

Activity Tracking

120

Important

Caspio

Top features

34/36

-   Access Controls/Permissions
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   API
-   Approval Process Control
-   Business Process Automation
-   Calendar Management
-   Collaboration Tools
-   Commenting/Notes
-   Compliance Tracking
-   Customizable Dashboard
-   Customizable Fields
-   Customizable Reports
-   Data Import/Export
-   Document Management
-   Drag & Drop
-   Email Management
-   Forms Management
-   Generative AI
-   Graphical Workflow Editor
-   Mobile Access
-   Monitoring
-   No-Code
-   Progress Tracking
-   Project Workflow
-   Real-Time Data
-   Reporting/Analytics
-   Role-Based Permissions
-   Rules-Based Workflow
-   Search/Filter
-   Task Management
-   Template Management
-   Third-Party Integrations
-   Workflow Configuration

[See all features](https://www.capterra.com/p/137206/Caspio/#features)

Salesforce Platform

15/36

-   Access Controls/Permissions
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   API
-   Approval Process Control
-   Business Process Automation
-   Calendar Management
-   Collaboration Tools
-   Commenting/Notes
-   Compliance Tracking
-   Customizable Dashboard
-   Customizable Fields
-   Customizable Reports
-   Data Import/Export
-   Document Management
-   Drag & Drop
-   Email Management
-   Forms Management
-   Generative AI
-   Graphical Workflow Editor
-   Mobile Access
-   Monitoring
-   No-Code
-   Progress Tracking
-   Project Workflow
-   Real-Time Data
-   Reporting/Analytics
-   Role-Based Permissions
-   Rules-Based Workflow
-   Search/Filter
-   Task Management
-   Template Management
-   Third-Party Integrations
-   Workflow Configuration

[See all features](https://www.capterra.com/p/268338/App-Cloud/#features)

### Recognition

No recognitions have been awarded to Caspio

No recognitions have been awarded to Salesforce Platform

### Deployment & support

Caspio

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Salesforce Platform

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Caspio

-   By Caspio
-   Located in United States
-   Founded in 2000

Salesforce Platform

-   By Salesforce
-   Located in United States
-   Founded in 2003

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[Salesforce Platform](https://www.capterra.com/p/268338/App-Cloud/)[4.37 (392)](https://www.capterra.com/p/268338/App-Cloud/reviews/)

vs

[TaxDome](https://www.capterra.com/p/186749/TaxDome/)[4.72 (3,578)](https://www.capterra.com/p/186749/TaxDome/reviews/)

$25/month

Price

$800/year

4.4

Features

4.6

4.0

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/186749-268338/TaxDome-vs-App-Cloud)