# Compare Typeform vs HumanBot 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Typeform and HumanBot based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/137289-10010954/Typeform-vs-HumanBot

---

# Typeform vs HumanBot Features and Cost Comparison

Last updated March 18th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

TypeformHumanBot2/4 selected

[Typeform](https://www.capterra.com/p/137289/Typeform/)[4.7 (944)](https://www.capterra.com/p/137289/Typeform/reviews/)

[HumanBot](https://www.capterra.com/p/10010954/HumanBot/)[4.8 (818)](https://www.capterra.com/p/10010954/HumanBot/reviews/)

[## Typeform](https://www.capterra.com/p/137289/Typeform/)[4.7 (944)](https://www.capterra.com/p/137289/Typeform/reviews/)

Starting Price

$39.00/month

Value-for-Money

4.2

Functionality

4.5

Ease of Use

4.6

Customer Service

4.4

Reviews Sentiment

Based on [944 reviews](#user-reviews)

Positive

909

Neutral

26

Negative

9

[## HumanBot](https://www.capterra.com/p/10010954/HumanBot/)[4.8 (818)](https://www.capterra.com/p/10010954/HumanBot/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.9

Functionality

4.7

Ease of Use

4.8

Customer Service

4.8

Reviews Sentiment

Based on [818 reviews](#user-reviews)

Positive

810

Neutral

7

Negative

1

## Summary

* * *

Key features rated by users

Features selected based on 5,242 reviews from forms automation software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

63%Fit

Missing features

Feature ratings

Mobile Access

NA

Data Security

NA

Customizable Forms

4.6

Customizable Fields

4.6

Surveys & Feedback

4.6

\--%Fit

Missing features

Feature ratings

Mobile Access

NA

Data Security

NA

Customizable Forms

NA

Customizable Fields

NA

Surveys & Feedback

NA

User satisfaction

User satisfaction

4.7

User reviews[944](https://www.capterra.com/p/137289/Typeform/reviews/)

Ease of use

4.6

Functionality

4.5

Value for money

4.2

Customer support

4.4

User satisfaction

4.8

User reviews[818](https://www.capterra.com/p/10010954/HumanBot/reviews/)

Ease of use

4.8

Functionality

4.7

Value for money

4.9

Customer support

4.8

Price starts from

Price starts from

$39Flat Rate, Per Month

-   Free version
-   Free trial

Price starts from

\--

-   Free version
-   Free trial

Best for

Best for

Typeform is used by marketers, product teams, HR professionals, customer success managers, educators, researchers, small and large sized companies.

Best for

Create unlimited personalized smart AI Human Voice Chat Agents that perform revenue generating tasks such as getting leads, sales, customer support etc. for any business or marketing goal.

## User reviews

Pros & cons

Tracie B.

Executive Director

> "Type form is a decent platform for creating surveys and polls for audience members but requires a paid plan for use of the actual useful features..."

[See full review](https://www.capterra.com/p/137289/Typeform/#Capterra___7108383)

ST

Shivam T.

Assistant manager

> "its high cost and potential for usage-based fees, the limitations in advanced customization and complex form workflow management, the lack of..."

[See full review](https://www.capterra.com/p/137289/Typeform/#Capterra___7019186)

KS

Kara S.

Director of operations

> "Helps me with research and making surveys through quizzes and questionnaire all i do is , just describe the form i need and AI builds it which i..."

[See full review](https://www.capterra.com/p/137289/Typeform/#Capterra___6771291)

Tracie B.

Executive Director

> "I Disliked that you are limited in responses, forms, and personalization of forms if you do not have a paid plan."

[See full review](https://www.capterra.com/p/137289/Typeform/#Capterra___7108383)

DS

Debora S.

Consultant immobilizer

> "The amazing part with using this is its interface and attractive templates we are able to make good survey according to our requirement which..."

[See full review](https://www.capterra.com/p/137289/Typeform/#Capterra___6784447)

Babatunde O.

SEO Marketer

> "For the plan that meets my capacity, i had to pay 46euro per month which is quite a lot of investment for a startup, so in general it is costly."

[See full review](https://www.capterra.com/p/137289/Typeform/#Capterra___6790070)

LH

Lucien H.

VP of Product

> "Typeform provides us enough power to design well optimised, highly intelligent forms to power our business across the board from UX feedback,..."

[See full review](https://www.capterra.com/p/137289/Typeform/#Capterra___6304601)

Tracie B.

Executive Director

> "Type form management of forms is not mobile friendly."

[See full review](https://www.capterra.com/p/137289/Typeform/#Capterra___7108383)

MB

Madeleine B.

User Experience Designer

> "I particularly like its templates for quick form creation and logic connection features which are lacking in most form builders"

[See full review](https://www.capterra.com/p/137289/Typeform/#Capterra___6764056)

LH

Lucas H.

UI UX Designer

> "But the tier pricing pinches when hits spike and export paths feel slow if you're mining chunky stats"

[See full review](https://www.capterra.com/p/137289/Typeform/#Capterra___6801574)

AB

Anastasia B.

Head of Operations

> "It's also helpful for analysing survey results, providing both an overview of the results and a table with all the answers, which can easily be..."

[See full review](https://www.capterra.com/p/137289/Typeform/#Capterra___6397875)

GN

Gabriela N.

Digital Project Manager

> "I think something similar happen with the absence of bulk editing options for text or global settings for slides that can make repetitive tasks..."

[See full review](https://www.capterra.com/p/137289/Typeform/#Capterra___6592578)

AA

Abby A.

Online Fitness Coach

> "For my appointments, I chose Typeform because it allows me collecting my trainees heads-up and its use is super easy for me."

[See full review](https://www.capterra.com/p/137289/Typeform/#Capterra___6797076)

DB

Damon B.

Founder

> "The interface can be pretty confusing and the platform integration can break without warning."

[See full review](https://www.capterra.com/p/137289/Typeform/#Capterra___6812051)

AB

Anastasia B.

Head of Operations

> "This allows you to create surveys within a few minutes, using a variety of question types that can be easily customised."

[See full review](https://www.capterra.com/p/137289/Typeform/#Capterra___6397875)

LB

Lindsay B.

Social Media Manager

> "The only con for Typeform I would say is the pricing."

[See full review](https://www.capterra.com/p/137289/Typeform/#Capterra___7097932)

JG

Julio G.

Medical Esthetician

> "Its design is smooth, conversationalism allows you to insert images and videos into your surveys / quizzes making it engaging."

[See full review](https://www.capterra.com/p/137289/Typeform/#Capterra___6582360)

JMA

Jean-Michel A.

Projects Manager

> "The tool can be expensive if not used regularly: At least once or twice a month. Or connected to an automation of a quality survey, for example."

[See full review](https://www.capterra.com/p/137289/Typeform/#Capterra___6277471)

TW

TIFFANY W.

Director of Operations

> "Typeform is perfect if you want stylish, interactive forms that improve engagement. But if you’re on a budget or need more control over design..."

[See full review](https://www.capterra.com/p/137289/Typeform/#Capterra___6757817)

GT

Gligor T.

Senior IT Engineer

> "The biggest frustration is that there are minimal mail-in-email choices."

[See full review](https://www.capterra.com/p/137289/Typeform/#Capterra___6856470)

LB

Lindsay B.

Social Media Manager

> "I really love how Typorms’forms look clean and professionall, personnlized without typing any script code."

[See full review](https://www.capterra.com/p/137289/Typeform/#Capterra___7097932)

TB

Tom B.

Head of Digital

> "It is relatively inflexible in what you are able to do with it vs competitors, and it is quite significantly more expensive too"

[See full review](https://www.capterra.com/p/137289/Typeform/#Capterra___6651215)

LH

Lucien H.

VP of Product

> "Typeform automations enable us to pipe through responses to slack and other applications across our business which is also incredibly important."

[See full review](https://www.capterra.com/p/137289/Typeform/#Capterra___6304601)

Serap Y.

Senior Business Analyst

> "Typeform's survey security measures are inadequate in the current era of high bot activity on the internet, and this has affected the..."

[See full review](https://www.capterra.com/p/137289/Typeform/#Capterra___4718298)

JK

Jake K.

Sales Representative

> "The interface is clean, so it’s easy to make beautiful interactive forms and customize as much as you like."

[See full review](https://www.capterra.com/p/137289/Typeform/#Capterra___7010708)

VR

Verified Reviewer

Marketing Director

> "I wouldn't commit to paying for this long-term when there's many other tools in your tech stack that you need to account for."

[See full review](https://www.capterra.com/p/137289/Typeform/#Capterra___6596010)

Nicole G.

Senior Insurance Agent

> "I really like using Typeform for personal and professional surveys."

[See full review](https://www.capterra.com/p/137289/Typeform/#Capterra___7111441)

TW

TIFFANY W.

Director of Operations

> "The free plan is very limited, and paid plans can get expensive."

[See full review](https://www.capterra.com/p/137289/Typeform/#Capterra___6757817)

EA

Elgiz A.

Software Engineer

> "It also has a great UX and customizable enough to make it look native."

[See full review](https://www.capterra.com/p/137289/Typeform/#Capterra___7058800)

AP

Aakash P.

Accessibility Consultant

> "Even the basic plan is a little bit expensive especially for what it offers"

[See full review](https://www.capterra.com/p/137289/Typeform/#Capterra___6457646)

LH

Lucas H.

UI UX Designer

> "Auto‑save keeps flow breezy, tweak labels mid‑session, no wipe worry"

[See full review](https://www.capterra.com/p/137289/Typeform/#Capterra___6801574)

LT

Layla T.

Blogger

> "The survey building software can be a little tricky to learn, and the customizable branding options are not as flexible as they could be."

[See full review](https://www.capterra.com/p/137289/Typeform/#Capterra___6027443)

SP

Sarah P.

Lead Design Researcher

> "This real-time insight fosters early discussions and alignment on key findings while the data collection process is ongoing."

[See full review](https://www.capterra.com/p/137289/Typeform/#Capterra___6548869)

RD

RACHEL D.

OWNER

> "The only difficult part that had me reaching out to support was how to set up email notifications for each form submitted."

[See full review](https://www.capterra.com/p/137289/Typeform/#Capterra___6195352)

MK

Megan K.

Senior Marketing Manager

> "I’ve used Typeform for many years now in B2B and B2C marketing to create dynamic and visually appealing surveys, I much prefer it to SurveyMonkey..."

[See full review](https://www.capterra.com/p/137289/Typeform/#Capterra___6739843)

VM

Valerio M.

CEO

> "Can get quite expensive when you start sending out a lot of surveys to a lot of respondents, so need to track usage quite carefully"

[See full review](https://www.capterra.com/p/137289/Typeform/#Capterra___4738346)

DS

Deloris S.

Student

> "I like that Typeform allows me to enter my information quickly and send it to whomever in seconds."

[See full review](https://www.capterra.com/p/137289/Typeform/#Capterra___6378637)

SS

Sophie S.

Operations Manager

> "It can get quite expensive, especially if you are using it fairly infrequently."

[See full review](https://www.capterra.com/p/137289/Typeform/#Capterra___6533406)

EA

Elgiz A.

Software Engineer

> "It was very easy to setup an early lead gen with Typeform for my project."

[See full review](https://www.capterra.com/p/137289/Typeform/#Capterra___7058800)

JS

Juliette S.

Curator

> "What I disliked is adding a link as the final page to send the customer to as it is not entirely intuitive to find - but nothing too bad."

[See full review](https://www.capterra.com/p/137289/Typeform/#Capterra___5044897)

JJ

Julia J.

Graphic Design

> "I like that, without a cost upfront, I could create a form to capture people who want to be on my email list."

[See full review](https://www.capterra.com/p/137289/Typeform/#Capterra___6290516)

CR

Carolyn R.

Graphic Designer

> "Despite it's ease of use, as a paid user, I felt Typeform was almost too simple in its offers and functions (especially what things you can edit..."

[See full review](https://www.capterra.com/p/137289/Typeform/#Capterra___4875907)

Samuel A.

Digital marketing manager

> "Typeform makes it smooth to build forms in my website, I will recommend for web developers and technical users"

[See full review](https://www.capterra.com/p/137289/Typeform/#Capterra___6645466)

DG

Destiny G.

CEO/ Lead Designer

> "On the other side it does not offer such robust features as some other platforms, so depending on your needs that could be a drawback."

[See full review](https://www.capterra.com/p/137289/Typeform/#Capterra___4870960)

Babatunde O.

SEO Marketer

> "The form designs looks really good and it was easy to customize the form fields."

[See full review](https://www.capterra.com/p/137289/Typeform/#Capterra___6790070)

Joël T.

Senior Web Developer

> "It lacks advanced survey-building options which in my opinion, Survey Sparrow has covered."

[See full review](https://www.capterra.com/p/137289/Typeform/#Capterra___4915469)

Pedro A.

Marketing & Growth Ops

> "Personalization is key: Being able to use custom fields and questions to map them directly into our CRM- Ideal for big and complex surveys..."

[See full review](https://www.capterra.com/p/137289/Typeform/#Capterra___5084232)

MI

Michelle I.

CEO

> "Makes for adding logos or background graphics a bit tedious."

[See full review](https://www.capterra.com/p/137289/Typeform/#Capterra___5074761)

AFS

Ahmad Farhad S.

Vice President

> "Typeform is a great tool for our business, we collect data, build questionnaires, build surveys, and receive feedback which helps our business to..."

[See full review](https://www.capterra.com/p/137289/Typeform/#Capterra___6056465)

JS

Jake S.

Founder/Software Developer

> "This makes it look less native if you embed it into your application or website."

[See full review](https://www.capterra.com/p/137289/Typeform/#Capterra___5026350)

Betsy C.

Spanisg techer

> "I send surveys to my clients and I'm happy with typeform because it provides me with different designs, different types of questions and it makes..."

[See full review](https://www.capterra.com/p/137289/Typeform/#Capterra___5068670)

PP

Paul P.

Analyst

> "For more complex automations of instructions my employees use as they work on customer support issues, it can be a bit hard to reconfigure our..."

[See full review](https://www.capterra.com/p/137289/Typeform/#Capterra___4478960)

JG

Julio G.

Medical Esthetician

> "The analytics dashboard gives good statistical insights into responses and completion rates."

[See full review](https://www.capterra.com/p/137289/Typeform/#Capterra___6582360)

RW

Ryan W.

Full Stack Developer

> "I don't particularly like Typeform's pricing as it seems pretty expensive compared to the extra features I get."

[See full review](https://www.capterra.com/p/137289/Typeform/#Capterra___6075347)

EC

Evelyn C.

Pharmacy Benefits Manager

> "What I like the most about type form is that it is easy to use and select options that are customized to employee engagement at my company."

[See full review](https://www.capterra.com/p/137289/Typeform/#Capterra___6345449)

AC

Alicia C.

Owner

> "It also didn’t feel like I was able to easily locate a of the options available to me."

[See full review](https://www.capterra.com/p/137289/Typeform/#Capterra___4766178)

LT

Layla T.

Blogger

> "The software allows you to easily customize survey field settings, as well as set up manual-entry boxes easily."

[See full review](https://www.capterra.com/p/137289/Typeform/#Capterra___6027443)

BS

Benjamin S.

Growth & BD

> "Typeform's pricing can feel a bit steep for small businesses."

[See full review](https://www.capterra.com/p/137289/Typeform/#Capterra___4858404)

SC

Stuart C.

Factory manager

> "This platform creates professional forms that look good but can take a while to set up and get the hang of"

[See full review](https://www.capterra.com/p/137289/Typeform/#Capterra___6485466)

Maria C.

Marketing and support manager

> "Also, it is not possible to configure multilingual forms."

[See full review](https://www.capterra.com/p/137289/Typeform/#Capterra___6159903)

Tony F.

Director of Coaching

> "Always works, looks great and provide the functionality we need for multiple surveys"

[See full review](https://www.capterra.com/p/137289/Typeform/#Capterra___6874096)

AC

Alicia C.

Owner

> "It initially felt like it would be a great option to me, but started to feel limiting, which led to frustration for me and giving up on trying to..."

[See full review](https://www.capterra.com/p/137289/Typeform/#Capterra___4766178)

Ahmed A.

head of department

> "With enterprise-grade security and seamless integration with over 120 tools, Typeform simplifies the process without requiring coding or..."

[See full review](https://www.capterra.com/p/137289/Typeform/#Capterra___4849620)

PA

Pinar A.

Talent Relations Specialist

> "There's a lot of data to sift through, and it can be hard to know what to look for."

[See full review](https://www.capterra.com/p/137289/Typeform/#Capterra___4875628)

MK

Madhura K.

Strategist

> "Typeform is one the most friendly, high-design experience platforms to build a variety of forms."

[See full review](https://www.capterra.com/p/137289/Typeform/#Capterra___6453672)

April M.

People & Culture

> "You have to spend an hour or more to set up a survey form. Because it has too many options, your time is now spent deciding on which options to..."

[See full review](https://www.capterra.com/p/137289/Typeform/#Capterra___3971700)

GN

Gabriela N.

Digital Project Manager

> "My overall experience with Typeform has been positive, especially due to its intuitive design, ease of use and ability to create visually..."

[See full review](https://www.capterra.com/p/137289/Typeform/#Capterra___6592578)

JS

Jai S.

Digital Marketer

> "I love the tool but bit disappointed with the direction of the pricing model eliminating the number of responses included in each plan and adding..."

[See full review](https://www.capterra.com/p/137289/Typeform/#Capterra___3511627)

AR

Azizur R.

Network Operator

> "The built-in templates can be utilized to jump right into creating and customizing forms thanks to the drag-and-drop interface."

[See full review](https://www.capterra.com/p/137289/Typeform/#Capterra___4843520)

AS

Aimee S.

Director

> "Then one day without any advance notice I lost access to 10+ forms - specifically I lost access to the forms that had the most data collected."

[See full review](https://www.capterra.com/p/137289/Typeform/#Capterra___3856572)

JT

Joe T.

Head of Marketing

> "Packed with features, and great value for money."

[See full review](https://www.capterra.com/p/137289/Typeform/#Capterra___7119444)

PE

Pius E.

Founder

> "You can create forms within Typeforms from tables on AIrtable but it has shortcomings for me."

[See full review](https://www.capterra.com/p/137289/Typeform/#Capterra___3488742)

LM

Lorelei M.

Founder and User

> "The platform is incredibly user-friendly, making it easy to create interactive forms that look great and function smoothly."

[See full review](https://www.capterra.com/p/137289/Typeform/#Capterra___6440498)

RD

RACHEL D.

OWNER

> "I migrated from Jotfform and could not recommend Typeform more."

[See full review](https://www.capterra.com/p/137289/Typeform/#Capterra___6195352)

GJ

Giriraj J.

Digital marketing manager

> "Typeform is a great tool for creating a customizable survey form or landing page to collect data from users."

[See full review](https://www.capterra.com/p/137289/Typeform/#Capterra___5053527)

PA

Pinar A.

Talent Relations Specialist

> "The templates can be a bit overwhelming."

[See full review](https://www.capterra.com/p/137289/Typeform/#Capterra___4875628)

Sariksha R.

Trainer

> "I work in a large business and it is hard to collect feedback and data manually, with type form it is easy for us to engage with everyone and get..."

[See full review](https://www.capterra.com/p/137289/Typeform/#Capterra___4735763)

Laly Noya R.

CEO

> "I don’t have any thing to report least about using Typeform."

[See full review](https://www.capterra.com/p/137289/Typeform/#Capterra___6022005)

SR

Simone R.

Web developer

> "As a developer, I really appreciate the possibility to create and easily test webhooks in order to manipulate the data coming from the users,..."

[See full review](https://www.capterra.com/p/137289/Typeform/#Capterra___4749514)

VR

Verified Reviewer

VP of Sales and Marketing

> "Random disruptions of data delivery and ceased sync with document integrations was difficult to remediate."

[See full review](https://www.capterra.com/p/137289/Typeform/#Capterra___4562919)

[View Reviews](https://www.capterra.com/p/137289/Typeform/reviews/)

RW

Rod W.

Developer

> "The whole idea of being able to communicate with visitors with different types of ChatBots (Live, SmartAI, and Trained) is first-rate..."

[See full review](https://www.capterra.com/p/10010954/HumanBot/#Capterra___7069235)

SB

Sam B.

Business Development Manager

> "I’m also not seeing anything that lets me customise my bot to the level I’d like, but again, I’m still learning my way around the app."

[See full review](https://www.capterra.com/p/10010954/HumanBot/#Capterra___7033697)

PM

Peter M.

CEO

> "The interface is clean, the chat feels natural, and the customization options make it simple to create exactly the kind of AI interactions I..."

[See full review](https://www.capterra.com/p/10010954/HumanBot/#Capterra___7104392)

AP

Andi P.

Learning consultant and digital developer

> "That there is a lack of a real speech - to - speech avatar option without me having to press a microphone button"

[See full review](https://www.capterra.com/p/10010954/HumanBot/#Capterra___7019983)

Adam B.

CEO

> "I love how seamlessly it integrates with my website and social channels, and the customization options let me tailor the bot’s tone,..."

[See full review](https://www.capterra.com/p/10010954/HumanBot/#Capterra___6823501)

Derk Willem L.

ceo

> "the 500000 word limit of the training model is a little disappointment, hopefully this will raise in time, i guess it's a chatgpt-neo issue..."

[See full review](https://www.capterra.com/p/10010954/HumanBot/#Capterra___6875796)

DK

Daniel K.

webdeveloper

> "Its AI-powered chat and voice features engage visitors instantly, answer questions 24/7, and capture leads automatically—even when I'm..."

[See full review](https://www.capterra.com/p/10010954/HumanBot/#Capterra___6807052)

IE

Inky E.

Manager

> "The lip-sync, not a lot of characters variety, and training the bot doesn't come with instructions which makes what should have been the..."

[See full review](https://www.capterra.com/p/10010954/HumanBot/#Capterra___6549094)

Mark S.

Owner

> "With the unlimited version, you can customize your avatar and even use your own image for this."

[See full review](https://www.capterra.com/p/10010954/HumanBot/#Capterra___7073113)

Yasser R.

gm

> "nothing really i can consider as a cons in the app , except it is a paid application , but i fact such a pro application cant be free"

[See full review](https://www.capterra.com/p/10010954/HumanBot/#Capterra___6853310)

DK

Daniel K.

webdeveloper

> "Great for engaging visitors instantly with AI-powered chat, collecting emails, phone numbers, and other details—even after hours—so no..."

[See full review](https://www.capterra.com/p/10010954/HumanBot/#Capterra___6807052)

RO

Ray O.

Owner

> "Does not allow you to add your own image to have a personalized chatbot"

[See full review](https://www.capterra.com/p/10010954/HumanBot/#Capterra___6673323)

RV

Robert V.

CEO

> "HumanBot enables you to granularly set up your digital assistants in either pre-defined workflows for several industries or fully customized..."

[See full review](https://www.capterra.com/p/10010954/HumanBot/#Capterra___6370847)

BL

Benjamin L.

CEO

> "Can’t integrate with WhatsApp, Telegram and FB Messenger."

[See full review](https://www.capterra.com/p/10010954/HumanBot/#Capterra___6388299)

GL

Garrison L.

Marketing Manager

> "Overall, HumanBot.io is a powerful tool that helps with tons of business tasks like lead generation, customer support, and marketing."

[See full review](https://www.capterra.com/p/10010954/HumanBot/#Capterra___6887115)

Rakesh C.

FOUNDER

> "that its restricted with websites & landing pages n not available within messenger"

[See full review](https://www.capterra.com/p/10010954/HumanBot/#Capterra___6244914)

RT

Rory T.

Creative Director

> "I'm excited about the lifetime deal which gives me unlimited conversational ai for multiple clients without the frustration of credit limits..."

[See full review](https://www.capterra.com/p/10010954/HumanBot/#Capterra___6772647)

THT

Trinh Hoang T.

webdesign

> "admin.cannot create a sub-user to manage campaigns."

[See full review](https://www.capterra.com/p/10010954/HumanBot/#Capterra___6679282)

JN

John N.

Business Development Executive

> "Having the ability for the website visitor to jump from that to Live Chat with our team enabled a lot more questions to be answered and..."

[See full review](https://www.capterra.com/p/10010954/HumanBot/#Capterra___6504600)

SS

Steve S.

Founder and CEO

> "Lacks some basic looping and branching logic."

[See full review](https://www.capterra.com/p/10010954/HumanBot/#Capterra___6337714)

VR

Verified Reviewer

CTO

> "It also integrates with Zapier to automate with hundreds of apps."

[See full review](https://www.capterra.com/p/10010954/HumanBot/#Capterra___7055187)

AA

Andy A.

CEO

> "Lip Sync needs improving - the movements are still a bit clunky."

[See full review](https://www.capterra.com/p/10010954/HumanBot/#Capterra___6693301)

RW

Rod W.

Developer

> "As mentioned above, the HumanBot code was very easy to extract and then paste into the appropriate web page, which was actually an "asp"..."

[See full review](https://www.capterra.com/p/10010954/HumanBot/#Capterra___7069235)

MA

M A.

Director

> "Interactions with AI, while informative and efficient, often miss the warm, personal nuances that characterize human conversations, making..."

[See full review](https://www.capterra.com/p/10010954/HumanBot/#Capterra___6102261)

RV

Robert V.

CEO

> "HumanBot is a very powerful, top-10 -if not higher ranked- AI-powered product that combines several technologies seamlessly into highly..."

[See full review](https://www.capterra.com/p/10010954/HumanBot/#Capterra___6370847)

Muddaiah J.

MD

> "For a non tech savvy solo marketer without a team, Integrating HumanBot with other services using multiple steps in zapier can be bit..."

[See full review](https://www.capterra.com/p/10010954/HumanBot/#Capterra___4927932)

DS

David S.

Director

> "Given the casino’s location in a tourist hotspot visited by various nationalities, the language options are a powerful feature, further to..."

[See full review](https://www.capterra.com/p/10010954/HumanBot/#Capterra___6280218)

IE

Inky E.

Manager

> "Task automation is not functional."

[See full review](https://www.capterra.com/p/10010954/HumanBot/#Capterra___6549094)

Fitz D.

marketing manager

> "I no longer have to chase down prospects manually — HumanBot automatically engages, qualifies, and even follows up with leads in a way that..."

[See full review](https://www.capterra.com/p/10010954/HumanBot/#Capterra___6823105)

LO

Luc O.

CEO

> "Some voices are still lacking the human tone."

[See full review](https://www.capterra.com/p/10010954/HumanBot/#Capterra___6429137)

BF

Bimal F.

CEO

> "The customization options are robust, allowing for tailored responses, and the integration with various platforms is seamless."

[See full review](https://www.capterra.com/p/10010954/HumanBot/#Capterra___6346018)

AO

Akinbami O.

Business Developer

> "Users engaging in intricate discussions related to niche industries or specialized topics might find the AI's responses slightly less..."

[See full review](https://www.capterra.com/p/10010954/HumanBot/#Capterra___4988563)

Adam B.

CEO

> "The prebuilt templates and conversational flows saved me hours of work, and their support team has been responsive and genuinely helpful..."

[See full review](https://www.capterra.com/p/10010954/HumanBot/#Capterra___6823501)

DA

Daryl A.

Owner/CEO

> "The problem with making an app/software that has THIS many features/options is that it takes a bit longer to master its use."

[See full review](https://www.capterra.com/p/10010954/HumanBot/#Capterra___4884664)

SM

Satoru M.

CEO

> "What I like most about humanbot is that it is a one-time purchase system, so you can use it without recurring charges."

[See full review](https://www.capterra.com/p/10010954/HumanBot/#Capterra___6837724)

JY

Justice Y.

Chief Executive Officer

> "As a marketing professional, one potential issue that I find less desirable about this software is its lack of specific industry or domain..."

[See full review](https://www.capterra.com/p/10010954/HumanBot/#Capterra___4885073)

VR

Verified Reviewer

Account Executive

> "I like its promise of versatility and useability across industries for my businesses and my clients."

[See full review](https://www.capterra.com/p/10010954/HumanBot/#Capterra___7111257)

Matt V.

Digital Marketing Consultant

> "The part I didn't like and am still trying to figure out is how to integrate the PDF document with the "Smart Chat" app in Humanbot."

[See full review](https://www.capterra.com/p/10010954/HumanBot/#Capterra___4888187)

EA

Eckart A.

CEO

> "Very interesting approach for handling the tasks of human speeching chat as a customer service."

[See full review](https://www.capterra.com/p/10010954/HumanBot/#Capterra___7072778)

PP

Paul P.

Manager

> "At the moment we are trying to implement Human Bot across various areas of our site, still struggling to make it work for us."

[See full review](https://www.capterra.com/p/10010954/HumanBot/#Capterra___5063591)

Dr. George J. G.

Director

> "So far, it has been interesting, and it works fine, but it needs fine-tuning. Once it is set up properly, I expect that it will give my..."

[See full review](https://www.capterra.com/p/10010954/HumanBot/#Capterra___7100093)

LS

Lisa S.

CEO

> "If you require a more human touch or have an avatar that is not tech-forward, HumanBot may be scary for your business."

[See full review](https://www.capterra.com/p/10010954/HumanBot/#Capterra___4886359)

SB

Sam B.

Business Development Manager

> "The voices sound very natural too, and the avatar’s movements look surprisingly realistic."

[See full review](https://www.capterra.com/p/10010954/HumanBot/#Capterra___7033697)

AD

Ashutosh D.

Contract Manager

> "As of now, I have not been able to book a one on one call to understand and integrate the function of Humanbot on my website."

[See full review](https://www.capterra.com/p/10010954/HumanBot/#Capterra___4888278)

FM

Frank M.

Director

> "It effectively bridges the gap between technology and human-like interaction, making it a valuable tool for daily tasks and information..."

[See full review](https://www.capterra.com/p/10010954/HumanBot/#Capterra___6683433)

RD

Ricardo D.

Headman

> "Maybe that the software currently does not support an extensive range of integrations with third-party applications."

[See full review](https://www.capterra.com/p/10010954/HumanBot/#Capterra___4890929)

AD

Alex D.

SEO

> "I love the fact that I can create a chatbot and link it to any website and use this as advertising to capture businesses attention and..."

[See full review](https://www.capterra.com/p/10010954/HumanBot/#Capterra___6307003)

DT

Douglas T.

Creative Director

> "I was initially disappointed they did not have voice-to-text for older folks or users with writing difficulties, which interestingly they..."

[See full review](https://www.capterra.com/p/10010954/HumanBot/#Capterra___4884968)

NV

Nandu V.

Owner

> "It is a really affordable software program, and I had a mixed response so far due to some features lacking and hopefully once it is fixed ,..."

[See full review](https://www.capterra.com/p/10010954/HumanBot/#Capterra___7112793)

Les O.

Marketing

> "Potential drawback of HumanBot is the learning curve associated with setting up and customizing its features."

[See full review](https://www.capterra.com/p/10010954/HumanBot/#Capterra___4881967)

RW

Rod W.

Developer

> "From what I can tell, HumanBot will be great for sales, although marketing is a non-issue for me at this time. "

[See full review](https://www.capterra.com/p/10010954/HumanBot/#Capterra___7069235)

Lawrence B.

Managing Member

> "Not able to integrate with 3rd party apps like aweber without using zapier."

[See full review](https://www.capterra.com/p/10010954/HumanBot/#Capterra___4958289)

PG

Pierre G.

Strategic Consultant

> "HumanBot allows businesses to gain and retain new customers and that is a very valuable benefit."

[See full review](https://www.capterra.com/p/10010954/HumanBot/#Capterra___6782368)

SP

Stephen P.

Boss

> "Currently there doesn't seem to be any good bye sequence or get more information sequence in the templates."

[See full review](https://www.capterra.com/p/10010954/HumanBot/#Capterra___4906433)

DD

Don D.

Consultant

> "I like the selection of different types of bots and the easy walk through creation of personal bots to meet my needs."

[See full review](https://www.capterra.com/p/10010954/HumanBot/#Capterra___6814703)

MK

Michael K.

Founder

> "I can't white label it or give clients direct access to control their own bots."

[See full review](https://www.capterra.com/p/10010954/HumanBot/#Capterra___6142898)

Leon P.

Director

> "Very Pleasant, from the on boarding experience, the training provided, and then rolling out the bot on my web site"

[See full review](https://www.capterra.com/p/10010954/HumanBot/#Capterra___7055006)

Jignesh T.

PROPRITOR

> "NOTICED THAT SOME TIMES THEERE IS A LAG AND ALSO EVEN THOUGH INFORMATION IS AVAILABLE , IT WOULD SAY THAT INFORMATION IS NOT THERE ."

[See full review](https://www.capterra.com/p/10010954/HumanBot/#Capterra___6185758)

BF

Bimal F.

CEO

> "The tool has the potential to streamline our customer service operations, reducing response times and increasing customer satisfaction."

[See full review](https://www.capterra.com/p/10010954/HumanBot/#Capterra___6346018)

TB

Toy B.

Assistant

> "What I like least about HumanBot is the lack of fancy upscale female bots to be used for upscale business"

[See full review](https://www.capterra.com/p/10010954/HumanBot/#Capterra___4968804)

GL

Garrison L.

Marketing Manager

> "The training videos are really clear and helpful, and everything looks super professional. If it keeps working like this, I think it could..."

[See full review](https://www.capterra.com/p/10010954/HumanBot/#Capterra___6887115)

JL

James L.

CEO Sales Mgr

> "keypad works hard to understand only because I haven't had time to learn maybe a video on the key pad"

[See full review](https://www.capterra.com/p/10010954/HumanBot/#Capterra___4887750)

RT

Rory T.

Creative Director

> "The ability to load knowledge base material in unlimited campaigns is phenomenal."

[See full review](https://www.capterra.com/p/10010954/HumanBot/#Capterra___6772647)

Richard B.

AI Consultant

> "I contacted the support team due to a small issue with the live chat on one of the campaigns I'd set up."

[See full review](https://www.capterra.com/p/10010954/HumanBot/#Capterra___4881852)

David M.

Controller

> "My favorite feature is the deployability of the individual."

[See full review](https://www.capterra.com/p/10010954/HumanBot/#Capterra___7033370)

SS

Sanford S.

Owner

> "I really didn't find anything I didn't like about this program but if anything it would be setting up the campaigns right. But viewing..."

[See full review](https://www.capterra.com/p/10010954/HumanBot/#Capterra___4882060)

Marcelo Lincoln E.

CEO

> "The variety of ready-made templates for different sectors is a positive point, as it makes starting the process easier and saves time."

[See full review](https://www.capterra.com/p/10010954/HumanBot/#Capterra___6341977)

MF

Matt F.

Consultant

> "It does not have API for 3rd party portal"

[See full review](https://www.capterra.com/p/10010954/HumanBot/#Capterra___4917842)

RJ

Robert J.

Manager

> "Good Customer Support and the training tutorials about Sales and Marketing."

[See full review](https://www.capterra.com/p/10010954/HumanBot/#Capterra___7114362)

CG

Cornell G.

CISO

> "Does not provide unique APIs customized per user."

[See full review](https://www.capterra.com/p/10010954/HumanBot/#Capterra___5071501)

BCH

Bing Cheung H.

Director

> "It's ability to reply enquiries both in text and in speech is exactly what we are looking for!"

[See full review](https://www.capterra.com/p/10010954/HumanBot/#Capterra___6793870)

SK

Sethuram K.

Owner

> "There are many languages in India and Hindi is selected by default. When contacted, they suggested some solution. But I could not try..."

[See full review](https://www.capterra.com/p/10010954/HumanBot/#Capterra___6161291)

RJ

Robert J.

Manager

> "I like chat conversation that gives me value for money i spent."

[See full review](https://www.capterra.com/p/10010954/HumanBot/#Capterra___7114362)

Richard B.

AI Consultant

> "I expected to wait a day or two because it was out of US working hours and I was shocked to get a reply saying it was fixed!"

[See full review](https://www.capterra.com/p/10010954/HumanBot/#Capterra___4881852)

Leon P.

Director

> "The ease of setting up, with very detailed user videos to assist."

[See full review](https://www.capterra.com/p/10010954/HumanBot/#Capterra___7055006)

BM

Benedikt M.

Dentist

> "Even with the language selection in German, you do not have a large selection."

[See full review](https://www.capterra.com/p/10010954/HumanBot/#Capterra___4891272)

JN

John N.

Business Development Executive

> "Also loved the simple training on your own business docs, so the Smart AI Chat mode really feels like it knows the business."

[See full review](https://www.capterra.com/p/10010954/HumanBot/#Capterra___6504600)

KS

Kenneth S.

Owner

> "Not enough diversity in bot representation."

[See full review](https://www.capterra.com/p/10010954/HumanBot/#Capterra___4895727)

IS

Ioan S.

Director

> "It allows chatbot novices to program and embed their first chatbot in minutes."

[See full review](https://www.capterra.com/p/10010954/HumanBot/#Capterra___6274982)

GC

Gordon C.

director

> "got bugs during use currently , developer should test before release"

[See full review](https://www.capterra.com/p/10010954/HumanBot/#Capterra___4884602)

[View Reviews](https://www.capterra.com/p/10010954/HumanBot/reviews/)

## User interface

4.66 (944)

[HumanBot](https://www.capterra.com/p/10010954/HumanBot/)

4.83 (818)

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

A/B Testing

207

Important

Access Controls/Permissions

150

Important

Activity Dashboard

120

Important

Typeform

Top features

27/43

-   A/B Testing
-   Access Controls/Permissions
-   Activity Dashboard
-   Address Validation
-   AI Copilot
-   Alerts/Notifications
-   API
-   Approval Process Control
-   Autofill
-   Collaboration Tools
-   Conditional Logic
-   Customizable Branding
-   Customizable Fields
-   Customizable Forms
-   Customizable Templates
-   Data Capture and Transfer
-   Data Import/Export
-   Data Security
-   Document Management
-   Drag & Drop
-   Electronic Signature
-   Forms Creation & Design
-   Forms Management
-   Full Text Search
-   Generative AI
-   Lead Capture
-   Lead Generation
-   Media Library
-   Mobile Access
-   Multi-Channel Distribution
-   Process/Workflow Automation
-   Real-Time Data
-   Reporting/Analytics
-   Response Validation
-   Single Sign On
-   SSL Security
-   Surveys & Feedback
-   Task Management
-   Template Management
-   Third-Party Integrations
-   Version Control
-   Web Forms
-   Workflow Management

[See all features](https://www.capterra.com/p/137289/Typeform/#features)

HumanBot

1/43

-   A/B Testing
-   Access Controls/Permissions
-   Activity Dashboard
-   Address Validation
-   AI Copilot
-   Alerts/Notifications
-   API
-   Approval Process Control
-   Autofill
-   Collaboration Tools
-   Conditional Logic
-   Customizable Branding
-   Customizable Fields
-   Customizable Forms
-   Customizable Templates
-   Data Capture and Transfer
-   Data Import/Export
-   Data Security
-   Document Management
-   Drag & Drop
-   Electronic Signature
-   Forms Creation & Design
-   Forms Management
-   Full Text Search
-   Generative AI
-   Lead Capture
-   Lead Generation
-   Media Library
-   Mobile Access
-   Multi-Channel Distribution
-   Process/Workflow Automation
-   Real-Time Data
-   Reporting/Analytics
-   Response Validation
-   Single Sign On
-   SSL Security
-   Surveys & Feedback
-   Task Management
-   Template Management
-   Third-Party Integrations
-   Version Control
-   Web Forms
-   Workflow Management

[See all features](https://www.capterra.com/p/10010954/HumanBot/#features)

### Recognition

No recognitions have been awarded to Typeform

No recognitions have been awarded to HumanBot

### Deployment & support

Typeform

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

HumanBot

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Typeform

-   By Typeform
-   Located in Spain
-   Founded in 2012

HumanBot

-   By HumanPal
-   Located in Canada
-   Founded in

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Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/57112-137289/SmartSurvey-vs-Typeform)

[HumanBot](https://www.capterra.com/p/10010954/HumanBot/)[4.83 (818)](https://www.capterra.com/p/10010954/HumanBot/reviews/)

vs

[Freshchat](https://www.capterra.com/p/158117/Freshchat/)[4.10 (115)](https://www.capterra.com/p/158117/Freshchat/reviews/)

Contact vendor for pricing

Price

₹1799/month

4.7

Features

4.0

4.8

Ease of Use

4.2

[View full comparison](https://www.capterra.com/compare/158117-10010954/Freshchat-vs-HumanBot)