# Compare Typeform vs HumanBot 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Typeform and HumanBot based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/137289-10010954/Typeform-vs-HumanBot

---

# Typeform vs HumanBot Features and Cost Comparison

Last updated April 29th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

TypeformHumanBot2/4 selected

[Typeform](https://www.capterra.com/p/137289/Typeform/)[4.7 (971)](https://www.capterra.com/p/137289/Typeform/reviews/)

[HumanBot](https://www.capterra.com/p/10010954/HumanBot/)[4.8 (823)](https://www.capterra.com/p/10010954/HumanBot/reviews/)

[## Typeform](https://www.capterra.com/p/137289/Typeform/)[4.7 (971)](https://www.capterra.com/p/137289/Typeform/reviews/)

Starting Price

$39.00/month

Value-for-Money

4.2

Functionality

4.5

Ease of Use

4.6

Customer Service

4.4

Reviews Sentiment

Based on [971 reviews](#user-reviews)

Positive

935

Neutral

27

Negative

9

[## HumanBot](https://www.capterra.com/p/10010954/HumanBot/)[4.8 (823)](https://www.capterra.com/p/10010954/HumanBot/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.9

Functionality

4.7

Ease of Use

4.8

Customer Service

4.8

Reviews Sentiment

Based on [823 reviews](#user-reviews)

Positive

815

Neutral

7

Negative

1

## Send this comparison chart to my inbox

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## Summary

* * *

Key features rated by users

Features selected based on 2,142 reviews from customer satisfaction software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

72%Fit

Missing features

Feature ratings

Customer Experience Management

4.5

Customizable Forms

4.6

Complaint Monitoring

NA

Reporting/Analytics

4.4

Feedback Management

4.5

\--%Fit

Missing features

Feature ratings

Customer Experience Management

NA

Customizable Forms

NA

Complaint Monitoring

NA

Reporting/Analytics

NA

Feedback Management

NA

User satisfaction

User satisfaction

4.7

User reviews[971](https://www.capterra.com/p/137289/Typeform/reviews/)

Ease of use

4.6

Functionality

4.5

Value for money

4.2

Customer support

4.4

User satisfaction

4.8

User reviews[823](https://www.capterra.com/p/10010954/HumanBot/reviews/)

Ease of use

4.8

Functionality

4.7

Value for money

4.9

Customer support

4.8

Price starts from

Price starts from

$39Flat Rate, Per Month

-   Free version
-   Free trial

Price starts from

\--

-   Free version
-   Free trial

Best for

Best for

Typeform is used by marketers, product teams, HR professionals, customer success managers, educators, researchers, small and large sized companies.

Best for

Create unlimited personalized smart AI Human Voice Chat Agents that perform revenue generating tasks such as getting leads, sales, customer support etc. for any business or marketing goal.

## User reviews

Pros & cons

Tracie B.

Executive Director

> "Type form is a decent platform for creating surveys and polls for audience members but requires a paid plan for use of the actual useful..."

[See full review](https://www.capterra.com/p/137289/Typeform/#Capterra___7108383)

ST

Shivam T.

Assistant manager

> "its high cost and potential for usage-based fees, the limitations in advanced customization and complex form workflow management, the lack of..."

[See full review](https://www.capterra.com/p/137289/Typeform/#Capterra___7019186)

SP

Sonu P.

Systems Analyst

> "Security and reliability are good, especially for handling business or educational data. While pricing and occasional technical issues can be..."

[See full review](https://www.capterra.com/p/137289/Typeform/#Capterra___7174063)

Tracie B.

Executive Director

> "I Disliked that you are limited in responses, forms, and personalization of forms if you do not have a paid plan."

[See full review](https://www.capterra.com/p/137289/Typeform/#Capterra___7108383)

SP

Sonu P.

Systems Analyst

> "The platform makes form building and data collection much more engaging and professional compared to standard survey tools."

[See full review](https://www.capterra.com/p/137289/Typeform/#Capterra___7174063)

PD

Patricia D.

manager

> "In particular, the inability to place two questions on the same screen makes some flows feel less streamlined than they could be."

[See full review](https://www.capterra.com/p/137289/Typeform/#Capterra___7135096)

BK

Blair K.

Marketing Manager

> "It's easy to make a form that looks beautiful but is also highly functional and achieves what you want it to, whether that's collect audience..."

[See full review](https://www.capterra.com/p/137289/Typeform/#Capterra___7154552)

PD

Patricia D.

manager

> "That said, there are some limitations in terms of customization and layout that can be frustrating when you want more flexibility."

[See full review](https://www.capterra.com/p/137289/Typeform/#Capterra___7135096)

ZH

Zoran H.

President

> "The ease of receiving a summary on all survey responses is fantastic and the creation of a finished report for issuance to wider public is great"

[See full review](https://www.capterra.com/p/137289/Typeform/#Capterra___7154561)

Tracie B.

Executive Director

> "Type form management of forms is not mobile friendly."

[See full review](https://www.capterra.com/p/137289/Typeform/#Capterra___7108383)

SD

Suzanne D.

Partnerships performance manager

> "Very useful in multiple areas of the business, knowledge testing, feedback and net promoter score surveys etc"

[See full review](https://www.capterra.com/p/137289/Typeform/#Capterra___7163251)

GN

Gabriela N.

Digital Project Manager

> "I think something similar happen with the absence of bulk editing options for text or global settings for slides that can make repetitive tasks..."

[See full review](https://www.capterra.com/p/137289/Typeform/#Capterra___6592578)

KS

Kara S.

Director of operations

> "Helps me with research and making surveys through quizzes and questionnaire all i do is , just describe the form i need and AI builds it which..."

[See full review](https://www.capterra.com/p/137289/Typeform/#Capterra___6771291)

Babatunde O.

SEO Marketer

> "For the plan that meets my capacity, i had to pay 46euro per month which is quite a lot of investment for a startup, so in general it is costly."

[See full review](https://www.capterra.com/p/137289/Typeform/#Capterra___6790070)

AB

Anastasia B.

Head of Operations

> "It's also helpful for analysing survey results, providing both an overview of the results and a table with all the answers, which can easily be..."

[See full review](https://www.capterra.com/p/137289/Typeform/#Capterra___6397875)

BK

Blair K.

Marketing Manager

> "I also don't love the increasing push of AI features."

[See full review](https://www.capterra.com/p/137289/Typeform/#Capterra___7154552)

DS

Debora S.

Consultant immobilizer

> "The amazing part with using this is its interface and attractive templates we are able to make good survey according to our requirement which..."

[See full review](https://www.capterra.com/p/137289/Typeform/#Capterra___6784447)

LH

Lucas H.

UI UX Designer

> "But the tier pricing pinches when hits spike and export paths feel slow if you're mining chunky stats"

[See full review](https://www.capterra.com/p/137289/Typeform/#Capterra___6801574)

TS

Thurginth S.

Clinic Manager

> "The interface is clean, user-friendly, and makes it easy to create professional-looking forms quickly without needing any technical skills."

[See full review](https://www.capterra.com/p/137289/Typeform/#Capterra___7136287)

LB

Lindsay B.

Social Media Manager

> "The only con for Typeform I would say is the pricing."

[See full review](https://www.capterra.com/p/137289/Typeform/#Capterra___7097932)

AB

Anastasia B.

Head of Operations

> "This allows you to create surveys within a few minutes, using a variety of question types that can be easily customised."

[See full review](https://www.capterra.com/p/137289/Typeform/#Capterra___6397875)

SS

Stella S.

Event coordination

> "satisfying but i think a bit frustrating in the beginning, customer support was so polite and efficient though"

[See full review](https://www.capterra.com/p/137289/Typeform/#Capterra___7155008)

PD

Patricia D.

manager

> "The interface feels clean, modern, and very well thought out, which makes the forms much more engaging than traditional ones."

[See full review](https://www.capterra.com/p/137289/Typeform/#Capterra___7135096)

MS

Marie S.

founder

> "Not much easy ways to analyse the results."

[See full review](https://www.capterra.com/p/137289/Typeform/#Capterra___7135829)

JG

Julio G.

Medical Esthetician

> "Its design is smooth, conversationalism allows you to insert images and videos into your surveys / quizzes making it engaging."

[See full review](https://www.capterra.com/p/137289/Typeform/#Capterra___6582360)

GT

Gligor T.

Senior IT Engineer

> "The biggest frustration is that there are minimal mail-in-email choices."

[See full review](https://www.capterra.com/p/137289/Typeform/#Capterra___6856470)

SP

Sonu P.

Systems Analyst

> "Data collection is organized and easy to manage, and the platform integrates well with other business and educational tools."

[See full review](https://www.capterra.com/p/137289/Typeform/#Capterra___7174063)

DB

Damon B.

Founder

> "The interface can be pretty confusing and the platform integration can break without warning."

[See full review](https://www.capterra.com/p/137289/Typeform/#Capterra___6812051)

BK

Blair K.

Marketing Manager

> "Typeform has fantastic user experience options for both the backend and frontend user."

[See full review](https://www.capterra.com/p/137289/Typeform/#Capterra___7154552)

TB

Tom B.

Head of Digital

> "It is relatively inflexible in what you are able to do with it vs competitors, and it is quite significantly more expensive too"

[See full review](https://www.capterra.com/p/137289/Typeform/#Capterra___6651215)

GP

George P.

Head of product

> "Typeform makes it really easy to build out questions, with a clean interface that doesn't require any technical knowledge to get going."

[See full review](https://www.capterra.com/p/137289/Typeform/#Capterra___7154609)

VR

Verified Reviewer

Marketing Director

> "I wouldn't commit to paying for this long-term when there's many other tools in your tech stack that you need to account for."

[See full review](https://www.capterra.com/p/137289/Typeform/#Capterra___6596010)

TW

TIFFANY W.

Director of Operations

> "Typeform is perfect if you want stylish, interactive forms that improve engagement. But if you’re on a budget or need more control over design..."

[See full review](https://www.capterra.com/p/137289/Typeform/#Capterra___6757817)

TW

TIFFANY W.

Director of Operations

> "The free plan is very limited, and paid plans can get expensive."

[See full review](https://www.capterra.com/p/137289/Typeform/#Capterra___6757817)

ST

Shayne T.

Co owner

> "The templates are easy to customize, and responses come in neatly, making the whole process quick and simple."

[See full review](https://www.capterra.com/p/137289/Typeform/#Capterra___7120687)

J.R. A.

CEO

> "It is costly."

[See full review](https://www.capterra.com/p/137289/Typeform/#Capterra___7135244)

SH

Sam H.

CEY

> "We use integrations with Meta, Google, and also Make."

[See full review](https://www.capterra.com/p/137289/Typeform/#Capterra___7154921)

AP

Aakash P.

Accessibility Consultant

> "Even the basic plan is a little bit expensive especially for what it offers"

[See full review](https://www.capterra.com/p/137289/Typeform/#Capterra___6457646)

LB

Lindsay B.

Social Media Manager

> "I really love how Typorms’forms look clean and professionall, personnlized without typing any script code."

[See full review](https://www.capterra.com/p/137289/Typeform/#Capterra___7097932)

LT

Layla T.

Blogger

> "The survey building software can be a little tricky to learn, and the customizable branding options are not as flexible as they could be."

[See full review](https://www.capterra.com/p/137289/Typeform/#Capterra___6027443)

MB

Madeleine B.

User Experience Designer

> "I particularly like its templates for quick form creation and logic connection features which are lacking in most form builders"

[See full review](https://www.capterra.com/p/137289/Typeform/#Capterra___6764056)

RD

RACHEL D.

OWNER

> "The only difficult part that had me reaching out to support was how to set up email notifications for each form submitted."

[See full review](https://www.capterra.com/p/137289/Typeform/#Capterra___6195352)

EG

Elaine G.

Customer Success and Operations Manager

> "It's very easy to use, friendly to new users, and it's AI feature is a big help in creating questionnaires we need."

[See full review](https://www.capterra.com/p/137289/Typeform/#Capterra___7135938)

SS

Sophie S.

Operations Manager

> "It can get quite expensive, especially if you are using it fairly infrequently."

[See full review](https://www.capterra.com/p/137289/Typeform/#Capterra___6533406)

JK

Jake K.

Sales Representative

> "The interface is clean, so it’s easy to make beautiful interactive forms and customize as much as you like."

[See full review](https://www.capterra.com/p/137289/Typeform/#Capterra___7010708)

JS

Juliette S.

Curator

> "What I disliked is adding a link as the final page to send the customer to as it is not entirely intuitive to find - but nothing too bad."

[See full review](https://www.capterra.com/p/137289/Typeform/#Capterra___5044897)

ZH

Zoran H.

President

> "The summary reports and notifications of people completing was great use"

[See full review](https://www.capterra.com/p/137289/Typeform/#Capterra___7154561)

JMA

Jean-Michel A.

Projects Manager

> "The tool can be expensive if not used regularly: At least once or twice a month. Or connected to an automation of a quality survey, for example."

[See full review](https://www.capterra.com/p/137289/Typeform/#Capterra___6277471)

Nicole G.

Senior Insurance Agent

> "I really like using Typeform for personal and professional surveys."

[See full review](https://www.capterra.com/p/137289/Typeform/#Capterra___7111441)

Joël T.

Senior Web Developer

> "It lacks advanced survey-building options which in my opinion, Survey Sparrow has covered."

[See full review](https://www.capterra.com/p/137289/Typeform/#Capterra___4915469)

AA

Abby A.

Online Fitness Coach

> "For my appointments, I chose Typeform because it allows me collecting my trainees heads-up and its use is super easy for me."

[See full review](https://www.capterra.com/p/137289/Typeform/#Capterra___6797076)

MI

Michelle I.

CEO

> "Makes for adding logos or background graphics a bit tedious."

[See full review](https://www.capterra.com/p/137289/Typeform/#Capterra___5074761)

KC

Krystal C.

Health administrative

> "Data collection is good with keeping my data safe."

[See full review](https://www.capterra.com/p/137289/Typeform/#Capterra___7133546)

JS

Jake S.

Founder/Software Developer

> "This makes it look less native if you embed it into your application or website."

[See full review](https://www.capterra.com/p/137289/Typeform/#Capterra___5026350)

EB

Emma B.

Community Manager

> "Great for improving engagement for a healthy liver."

[See full review](https://www.capterra.com/p/137289/Typeform/#Capterra___7178121)

PP

Paul P.

Analyst

> "For more complex automations of instructions my employees use as they work on customer support issues, it can be a bit hard to reconfigure our..."

[See full review](https://www.capterra.com/p/137289/Typeform/#Capterra___4478960)

SP

Sarah P.

Lead Design Researcher

> "This real-time insight fosters early discussions and alignment on key findings while the data collection process is ongoing."

[See full review](https://www.capterra.com/p/137289/Typeform/#Capterra___6548869)

Serap Y.

Senior Business Analyst

> "Typeform's survey security measures are inadequate in the current era of high bot activity on the internet, and this has affected the..."

[See full review](https://www.capterra.com/p/137289/Typeform/#Capterra___4718298)

CL

Catherine L.

Ass. Gen. manager

> "It is very easy to navigate, even for beginners, and creating forms feels smooth and efficient."

[See full review](https://www.capterra.com/p/137289/Typeform/#Capterra___7154543)

RW

Ryan W.

Full Stack Developer

> "I don't particularly like Typeform's pricing as it seems pretty expensive compared to the extra features I get."

[See full review](https://www.capterra.com/p/137289/Typeform/#Capterra___6075347)

MK

Megan K.

Senior Marketing Manager

> "I’ve used Typeform for many years now in B2B and B2C marketing to create dynamic and visually appealing surveys, I much prefer it to..."

[See full review](https://www.capterra.com/p/137289/Typeform/#Capterra___6739843)

Maria C.

Marketing and support manager

> "Also, it is not possible to configure multilingual forms."

[See full review](https://www.capterra.com/p/137289/Typeform/#Capterra___6159903)

DS

Deloris S.

Student

> "I like that Typeform allows me to enter my information quickly and send it to whomever in seconds."

[See full review](https://www.capterra.com/p/137289/Typeform/#Capterra___6378637)

April M.

People & Culture

> "You have to spend an hour or more to set up a survey form. Because it has too many options, your time is now spent deciding on which options to..."

[See full review](https://www.capterra.com/p/137289/Typeform/#Capterra___3971700)

BK

Blair K.

Marketing Manager

> "It's a good product, price is comparable to other survey software, and the user experience is generally very good!"

[See full review](https://www.capterra.com/p/137289/Typeform/#Capterra___7154552)

AS

Aimee S.

Director

> "Then one day without any advance notice I lost access to 10+ forms - specifically I lost access to the forms that had the most data collected."

[See full review](https://www.capterra.com/p/137289/Typeform/#Capterra___3856572)

Samuel A.

Digital marketing manager

> "Typeform makes it smooth to build forms in my website, I will recommend for web developers and technical users"

[See full review](https://www.capterra.com/p/137289/Typeform/#Capterra___6645466)

RD

RACHEL D.

OWNER

> "I migrated from Jotfform and could not recommend Typeform more."

[See full review](https://www.capterra.com/p/137289/Typeform/#Capterra___6195352)

CL

Catherine L.

Ass. Gen. manager

> "What I liked most about Typeform is how intuitive and user-friendly the platform is."

[See full review](https://www.capterra.com/p/137289/Typeform/#Capterra___7154543)

VM

Valerio M.

CEO

> "Can get quite expensive when you start sending out a lot of surveys to a lot of respondents, so need to track usage quite carefully"

[See full review](https://www.capterra.com/p/137289/Typeform/#Capterra___4738346)

EG

Elaine G.

Customer Success and Operations Manager

> "What I like about Typeform is it's user interface."

[See full review](https://www.capterra.com/p/137289/Typeform/#Capterra___7135938)

Laly Noya R.

CEO

> "I don’t have any thing to report least about using Typeform."

[See full review](https://www.capterra.com/p/137289/Typeform/#Capterra___6022005)

LH

Lucien H.

VP of Product

> "Typeform provides us enough power to design well optimised, highly intelligent forms to power our business across the board from UX feedback,..."

[See full review](https://www.capterra.com/p/137289/Typeform/#Capterra___6304601)

VR

Verified Reviewer

VP of Sales and Marketing

> "Random disruptions of data delivery and ceased sync with document integrations was difficult to remediate."

[See full review](https://www.capterra.com/p/137289/Typeform/#Capterra___4562919)

Pedro A.

Marketing & Growth Ops

> "Personalization is key: Being able to use custom fields and questions to map them directly into our CRM- Ideal for big and complex surveys..."

[See full review](https://www.capterra.com/p/137289/Typeform/#Capterra___5084232)

Bill Laurel P.

Programmer

> "Additionally, the font choices were limited, and there were no options to add custom images or logos."

[See full review](https://www.capterra.com/p/137289/Typeform/#Capterra___4682092)

AFS

Ahmad Farhad S.

Vice President

> "Typeform is a great tool for our business, we collect data, build questionnaires, build surveys, and receive feedback which helps our business..."

[See full review](https://www.capterra.com/p/137289/Typeform/#Capterra___6056465)

AM

Amanda M.

Director

> "Extremely underwhelming. If Typeform wish to offer surveys they really need to think about how a survey is deployed and what is required."

[See full review](https://www.capterra.com/p/137289/Typeform/#Capterra___4032570)

Betsy C.

Spanisg techer

> "I send surveys to my clients and I'm happy with typeform because it provides me with different designs, different types of questions and it..."

[See full review](https://www.capterra.com/p/137289/Typeform/#Capterra___5068670)

AB

Amit B.

Community Manager

> "The free version has some serious limitations (like the number of responses) compared to Google Forms."

[See full review](https://www.capterra.com/p/137289/Typeform/#Capterra___4112942)

[View Reviews](https://www.capterra.com/p/137289/Typeform/reviews/)

PM

Peter M.

CEO

> "The interface is clean, the chat feels natural, and the customization options make it simple to create exactly the kind of AI..."

[See full review](https://www.capterra.com/p/10010954/HumanBot/#Capterra___7104392)

SB

Sam B.

Business Development Manager

> "I’m also not seeing anything that lets me customise my bot to the level I’d like, but again, I’m still learning my way around the app."

[See full review](https://www.capterra.com/p/10010954/HumanBot/#Capterra___7033697)

Kehinde O.

Founder

> "The white-labelling feature of the software helps build authority for my agency business, Multicon Digital Solutions."

[See full review](https://www.capterra.com/p/10010954/HumanBot/#Capterra___7131026)

Derk Willem L.

ceo

> "the 500000 word limit of the training model is a little disappointment, hopefully this will raise in time, i guess it's a chatgpt-neo..."

[See full review](https://www.capterra.com/p/10010954/HumanBot/#Capterra___6875796)

RW

Rod W.

Developer

> "The whole idea of being able to communicate with visitors with different types of ChatBots (Live, SmartAI, and Trained) is first-rate..."

[See full review](https://www.capterra.com/p/10010954/HumanBot/#Capterra___7069235)

AP

Andi P.

Learning consultant and digital developer

> "That there is a lack of a real speech - to - speech avatar option without me having to press a microphone button"

[See full review](https://www.capterra.com/p/10010954/HumanBot/#Capterra___7019983)

Adam B.

CEO

> "I love how seamlessly it integrates with my website and social channels, and the customization options let me tailor the bot’s tone,..."

[See full review](https://www.capterra.com/p/10010954/HumanBot/#Capterra___6823501)

IE

Inky E.

Manager

> "The lip-sync, not a lot of characters variety, and training the bot doesn't come with instructions which makes what should have been the..."

[See full review](https://www.capterra.com/p/10010954/HumanBot/#Capterra___6549094)

GL

Garrison L.

Marketing Manager

> "Overall, HumanBot.io is a powerful tool that helps with tons of business tasks like lead generation, customer support, and marketing."

[See full review](https://www.capterra.com/p/10010954/HumanBot/#Capterra___6887115)

Yasser R.

gm

> "nothing really i can consider as a cons in the app , except it is a paid application , but i fact such a pro application cant be free"

[See full review](https://www.capterra.com/p/10010954/HumanBot/#Capterra___6853310)

JN

John N.

Business Development Executive

> "Having the ability for the website visitor to jump from that to Live Chat with our team enabled a lot more questions to be answered and..."

[See full review](https://www.capterra.com/p/10010954/HumanBot/#Capterra___6504600)

RO

Ray O.

Owner

> "Does not allow you to add your own image to have a personalized chatbot"

[See full review](https://www.capterra.com/p/10010954/HumanBot/#Capterra___6673323)

DK

Daniel K.

webdeveloper

> "Its AI-powered chat and voice features engage visitors instantly, answer questions 24/7, and capture leads automatically—even when I'm..."

[See full review](https://www.capterra.com/p/10010954/HumanBot/#Capterra___6807052)

BL

Benjamin L.

CEO

> "Can’t integrate with WhatsApp, Telegram and FB Messenger."

[See full review](https://www.capterra.com/p/10010954/HumanBot/#Capterra___6388299)

VR

Verified Reviewer

Account Executive

> "I like its promise of versatility and useability across industries for my businesses and my clients."

[See full review](https://www.capterra.com/p/10010954/HumanBot/#Capterra___7111257)

THT

Trinh Hoang T.

webdesign

> "admin.cannot create a sub-user to manage campaigns."

[See full review](https://www.capterra.com/p/10010954/HumanBot/#Capterra___6679282)

Mark S.

Owner

> "With the unlimited version, you can customize your avatar and even use your own image for this."

[See full review](https://www.capterra.com/p/10010954/HumanBot/#Capterra___7073113)

AA

Andy A.

CEO

> "Lip Sync needs improving - the movements are still a bit clunky."

[See full review](https://www.capterra.com/p/10010954/HumanBot/#Capterra___6693301)

Dr. George J. G.

Director

> "So far, it has been interesting, and it works fine, but it needs fine-tuning. Once it is set up properly, I expect that it will give my..."

[See full review](https://www.capterra.com/p/10010954/HumanBot/#Capterra___7100093)

MA

M A.

Director

> "Interactions with AI, while informative and efficient, often miss the warm, personal nuances that characterize human conversations,..."

[See full review](https://www.capterra.com/p/10010954/HumanBot/#Capterra___6102261)

DK

Daniel K.

webdeveloper

> "Great for engaging visitors instantly with AI-powered chat, collecting emails, phone numbers, and other details—even after hours—so no..."

[See full review](https://www.capterra.com/p/10010954/HumanBot/#Capterra___6807052)

Muddaiah J.

MD

> "For a non tech savvy solo marketer without a team, Integrating HumanBot with other services using multiple steps in zapier can be bit..."

[See full review](https://www.capterra.com/p/10010954/HumanBot/#Capterra___4927932)

FM

Frank M.

Director

> "It effectively bridges the gap between technology and human-like interaction, making it a valuable tool for daily tasks and information..."

[See full review](https://www.capterra.com/p/10010954/HumanBot/#Capterra___6683433)

IE

Inky E.

Manager

> "Task automation is not functional."

[See full review](https://www.capterra.com/p/10010954/HumanBot/#Capterra___6549094)

NV

Nandu V.

Owner

> "It is a really affordable software program, and I had a mixed response so far due to some features lacking and hopefully once it is..."

[See full review](https://www.capterra.com/p/10010954/HumanBot/#Capterra___7112793)

LO

Luc O.

CEO

> "Some voices are still lacking the human tone."

[See full review](https://www.capterra.com/p/10010954/HumanBot/#Capterra___6429137)

GL

Garrison L.

Marketing Manager

> "The training videos are really clear and helpful, and everything looks super professional. If it keeps working like this, I think it..."

[See full review](https://www.capterra.com/p/10010954/HumanBot/#Capterra___6887115)

AO

Akinbami O.

Business Developer

> "Users engaging in intricate discussions related to niche industries or specialized topics might find the AI's responses slightly less..."

[See full review](https://www.capterra.com/p/10010954/HumanBot/#Capterra___4988563)

RT

Rory T.

Creative Director

> "I'm excited about the lifetime deal which gives me unlimited conversational ai for multiple clients without the frustration of credit..."

[See full review](https://www.capterra.com/p/10010954/HumanBot/#Capterra___6772647)

PP

Paul P.

Manager

> "At the moment we are trying to implement Human Bot across various areas of our site, still struggling to make it work for us."

[See full review](https://www.capterra.com/p/10010954/HumanBot/#Capterra___5063591)

RJ

Robert J.

Manager

> "Good Customer Support and the training tutorials about Sales and Marketing."

[See full review](https://www.capterra.com/p/10010954/HumanBot/#Capterra___7114362)

Lawrence B.

Managing Member

> "Not able to integrate with 3rd party apps like aweber without using zapier."

[See full review](https://www.capterra.com/p/10010954/HumanBot/#Capterra___4958289)

VR

Verified Reviewer

CTO

> "It also integrates with Zapier to automate with hundreds of apps."

[See full review](https://www.capterra.com/p/10010954/HumanBot/#Capterra___7055187)

SP

Stephen P.

Boss

> "Currently there doesn't seem to be any good bye sequence or get more information sequence in the templates."

[See full review](https://www.capterra.com/p/10010954/HumanBot/#Capterra___4906433)

RW

Rod W.

Developer

> "As mentioned above, the HumanBot code was very easy to extract and then paste into the appropriate web page, which was actually an "asp"..."

[See full review](https://www.capterra.com/p/10010954/HumanBot/#Capterra___7069235)

MK

Michael K.

Founder

> "I can't white label it or give clients direct access to control their own bots."

[See full review](https://www.capterra.com/p/10010954/HumanBot/#Capterra___6142898)

Fitz D.

marketing manager

> "I no longer have to chase down prospects manually — HumanBot automatically engages, qualifies, and even follows up with leads in a way..."

[See full review](https://www.capterra.com/p/10010954/HumanBot/#Capterra___6823105)

Rakesh C.

FOUNDER

> "that its restricted with websites & landing pages n not available within messenger"

[See full review](https://www.capterra.com/p/10010954/HumanBot/#Capterra___6244914)

RJ

Robert J.

Manager

> "I like chat conversation that gives me value for money i spent."

[See full review](https://www.capterra.com/p/10010954/HumanBot/#Capterra___7114362)

Jignesh T.

PROPRITOR

> "NOTICED THAT SOME TIMES THEERE IS A LAG AND ALSO EVEN THOUGH INFORMATION IS AVAILABLE , IT WOULD SAY THAT INFORMATION IS NOT THERE ."

[See full review](https://www.capterra.com/p/10010954/HumanBot/#Capterra___6185758)

Adam B.

CEO

> "The prebuilt templates and conversational flows saved me hours of work, and their support team has been responsive and genuinely helpful..."

[See full review](https://www.capterra.com/p/10010954/HumanBot/#Capterra___6823501)

TB

Toy B.

Assistant

> "What I like least about HumanBot is the lack of fancy upscale female bots to be used for upscale business"

[See full review](https://www.capterra.com/p/10010954/HumanBot/#Capterra___4968804)

SM

Satoru M.

CEO

> "What I like most about humanbot is that it is a one-time purchase system, so you can use it without recurring charges."

[See full review](https://www.capterra.com/p/10010954/HumanBot/#Capterra___6837724)

MF

Matt F.

Consultant

> "It does not have API for 3rd party portal"

[See full review](https://www.capterra.com/p/10010954/HumanBot/#Capterra___4917842)

JN

John N.

Business Development Executive

> "Also loved the simple training on your own business docs, so the Smart AI Chat mode really feels like it knows the business."

[See full review](https://www.capterra.com/p/10010954/HumanBot/#Capterra___6504600)

CG

Cornell G.

CISO

> "Does not provide unique APIs customized per user."

[See full review](https://www.capterra.com/p/10010954/HumanBot/#Capterra___5071501)

EA

Eckart A.

CEO

> "Very interesting approach for handling the tasks of human speeching chat as a customer service."

[See full review](https://www.capterra.com/p/10010954/HumanBot/#Capterra___7072778)

SK

Sethuram K.

Owner

> "There are many languages in India and Hindi is selected by default. When contacted, they suggested some solution. But I could not..."

[See full review](https://www.capterra.com/p/10010954/HumanBot/#Capterra___6161291)

RJ

Robert J.

Manager

> "Good information about Template Customization."

[See full review](https://www.capterra.com/p/10010954/HumanBot/#Capterra___7114362)

SS

Steve S.

Founder and CEO

> "Lacks some basic looping and branching logic."

[See full review](https://www.capterra.com/p/10010954/HumanBot/#Capterra___6337714)

SB

Sam B.

Business Development Manager

> "The voices sound very natural too, and the avatar’s movements look surprisingly realistic."

[See full review](https://www.capterra.com/p/10010954/HumanBot/#Capterra___7033697)

LJ

Les J.

E-Learning Developer

> "Rendering can be very slow at times."

[See full review](https://www.capterra.com/p/10010954/HumanBot/#Capterra___4933372)

BT

Bryan T.

Web Designer

> "The great value of having unlimited chats if you pay for the best plan, and the great free customer training is equally as important"

[See full review](https://www.capterra.com/p/10010954/HumanBot/#Capterra___6682578)

DB

Duane B.

Manager

> "The crazy part is that we knew what to ask and still ran out of question on our own platform."

[See full review](https://www.capterra.com/p/10010954/HumanBot/#Capterra___4902008)

GL

Garrison L.

Marketing Manager

> "You can even switch to “LiveCall” mode, which makes it feel complete."

[See full review](https://www.capterra.com/p/10010954/HumanBot/#Capterra___6887115)

DA

Daryl A.

Owner/CEO

> "The problem with making an app/software that has THIS many features/options is that it takes a bit longer to master its use."

[See full review](https://www.capterra.com/p/10010954/HumanBot/#Capterra___4884664)

TG

Tone G.

Sales coach

> "The possibility to create your own from picture and the motion and the journey to be part of developing it further."

[See full review](https://www.capterra.com/p/10010954/HumanBot/#Capterra___6526310)

RD

RaeAnn D.

founder

> "It is a little difficult to understand the flow of knowledge."

[See full review](https://www.capterra.com/p/10010954/HumanBot/#Capterra___6202174)

AK

Antonis K.

Owner

> "By using this application, every site looks fresh and stylish."

[See full review](https://www.capterra.com/p/10010954/HumanBot/#Capterra___6863156)

JY

Justice Y.

Chief Executive Officer

> "As a marketing professional, one potential issue that I find less desirable about this software is its lack of specific industry or..."

[See full review](https://www.capterra.com/p/10010954/HumanBot/#Capterra___4885073)

RW

Rod W.

Developer

> "From what I can tell, HumanBot will be great for sales, although marketing is a non-issue for me at this time. "

[See full review](https://www.capterra.com/p/10010954/HumanBot/#Capterra___7069235)

AI

Abdelrahman I.

CEO

> "the avatars and th annoying sounds they make"

[See full review](https://www.capterra.com/p/10010954/HumanBot/#Capterra___5034053)

BL

Benjamin L.

CEO

> "App will help to increase engagement through conversation and may lead to conversion- more leads, more sales and more revenue."

[See full review](https://www.capterra.com/p/10010954/HumanBot/#Capterra___6388299)

TS

Timothy S.

ceo

> "avatar talking too slow, and not so real looking human"

[See full review](https://www.capterra.com/p/10010954/HumanBot/#Capterra___6151338)

RV

Robert V.

CEO

> "HumanBot enables you to granularly set up your digital assistants in either pre-defined workflows for several industries or fully..."

[See full review](https://www.capterra.com/p/10010954/HumanBot/#Capterra___6370847)

Matt V.

Digital Marketing Consultant

> "The part I didn't like and am still trying to figure out is how to integrate the PDF document with the "Smart Chat" app in Humanbot."

[See full review](https://www.capterra.com/p/10010954/HumanBot/#Capterra___4888187)

PG

Pierre G.

Strategic Consultant

> "HumanBot allows businesses to gain and retain new customers and that is a very valuable benefit."

[See full review](https://www.capterra.com/p/10010954/HumanBot/#Capterra___6782368)

MG

Mike G.

Owner

> "I still think that the voices are a bit unnatural. "

[See full review](https://www.capterra.com/p/10010954/HumanBot/#Capterra___6229202)

DD

Don D.

Consultant

> "I like the selection of different types of bots and the easy walk through creation of personal bots to meet my needs."

[See full review](https://www.capterra.com/p/10010954/HumanBot/#Capterra___6814703)

LS

Lisa S.

CEO

> "If you require a more human touch or have an avatar that is not tech-forward, HumanBot may be scary for your business."

[See full review](https://www.capterra.com/p/10010954/HumanBot/#Capterra___4886359)

JR

James R.

CEO

> "I like the fact that it can utilize a high-quality chatbot and combine it with ai and memorize documents where you could specialize..."

[See full review](https://www.capterra.com/p/10010954/HumanBot/#Capterra___4902042)

AD

Ashutosh D.

Contract Manager

> "As of now, I have not been able to book a one on one call to understand and integrate the function of Humanbot on my website."

[See full review](https://www.capterra.com/p/10010954/HumanBot/#Capterra___4888278)

POC

Pedro Oscar C.

supervision marketing

> "HumanBot capacity to embed videos, display visual content, and provide real-time voice chat, adds another dimension to their service..."

[See full review](https://www.capterra.com/p/10010954/HumanBot/#Capterra___4914145)

BM

Billy M.

Senior Partner

> "There wasn't anything I don't like about Human Bot and its features."

[See full review](https://www.capterra.com/p/10010954/HumanBot/#Capterra___4945541)

Leon P.

Director

> "Very Pleasant, from the on boarding experience, the training provided, and then rolling out the bot on my web site"

[See full review](https://www.capterra.com/p/10010954/HumanBot/#Capterra___7055006)

RD

Ricardo D.

Headman

> "Maybe that the software currently does not support an extensive range of integrations with third-party applications."

[See full review](https://www.capterra.com/p/10010954/HumanBot/#Capterra___4890929)

Jelm F.

director

> "easy to use, fun to feed the bot with info and try to see if it learns."

[See full review](https://www.capterra.com/p/10010954/HumanBot/#Capterra___7081624)

TC

Todd C.

President

> "Can't clone myself from head to toe....!"

[See full review](https://www.capterra.com/p/10010954/HumanBot/#Capterra___6014282)

POC

Pedro Oscar C.

supervision marketing

> "It automatically identifies the visitor's location and translates the chat to their local language—a touch of inclusivity that can..."

[See full review](https://www.capterra.com/p/10010954/HumanBot/#Capterra___4914145)

DT

Douglas T.

Creative Director

> "I was initially disappointed they did not have voice-to-text for older folks or users with writing difficulties, which interestingly..."

[See full review](https://www.capterra.com/p/10010954/HumanBot/#Capterra___4884968)

[View Reviews](https://www.capterra.com/p/10010954/HumanBot/reviews/)

## User interface

4.66 (971)

[HumanBot](https://www.capterra.com/p/10010954/HumanBot/)

4.83 (823)

### Features

Typeform

Top features

17/35

-   Activity Dashboard
-   AI Copilot
-   AI/Machine Learning
-   Alerts/Notifications
-   CES Survey Structure
-   Chat/Messaging
-   Complaint Monitoring
-   CRM
-   CSAT Survey Structure
-   Customer Database
-   Customer Experience Management
-   Customer Journey Mapping
-   Customer Segmentation
-   Customizable Forms
-   Customizable Templates
-   Data Import/Export
-   Data Visualization
-   Email Management
-   Engagement Tracking
-   Feedback Management
-   Generative AI
-   Multi-Channel Communication
-   NPS Survey Structure
-   Performance Metrics
-   Reporting/Analytics
-   Search/Filter
-   Sentiment Analysis
-   SMS Messaging
-   Social Media Integration
-   Survey/Poll Management
-   Third-Party Integrations
-   Trend Analysis
-   Visual Analytics
-   Widgets
-   Workflow Automation

[See all features](https://www.capterra.com/p/137289/Typeform/#features)

HumanBot

0/35

-   Activity Dashboard
-   AI Copilot
-   AI/Machine Learning
-   Alerts/Notifications
-   CES Survey Structure
-   Chat/Messaging
-   Complaint Monitoring
-   CRM
-   CSAT Survey Structure
-   Customer Database
-   Customer Experience Management
-   Customer Journey Mapping
-   Customer Segmentation
-   Customizable Forms
-   Customizable Templates
-   Data Import/Export
-   Data Visualization
-   Email Management
-   Engagement Tracking
-   Feedback Management
-   Generative AI
-   Multi-Channel Communication
-   NPS Survey Structure
-   Performance Metrics
-   Reporting/Analytics
-   Search/Filter
-   Sentiment Analysis
-   SMS Messaging
-   Social Media Integration
-   Survey/Poll Management
-   Third-Party Integrations
-   Trend Analysis
-   Visual Analytics
-   Widgets
-   Workflow Automation

[See all features](https://www.capterra.com/p/10010954/HumanBot/#features)

### Recognition

Typeform is recognized as a top-rated tool in 1 Capterra Shortlist reports

HumanBot is recognized as a top-rated tool in 1 Capterra Shortlist reports

Best Value Conversational Marketing PlatformSoftware (2026) 

Best Value Conversational Marketing PlatformSoftware (2024) 

### Deployment & support

Typeform

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

HumanBot

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Typeform

-   By Typeform
-   Located in Spain
-   Founded in 2012

HumanBot

-   By HumanPal
-   Located in Canada
-   Founded in

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