# Compare Typeform vs CustomerHero 2026 | Capterra > Unsure of what to choose? Check Capterra to compare Typeform and CustomerHero based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/137289-153472/Typeform-vs-Startquestion --- # Typeform vs CustomerHero Features and Cost Comparison Last updated April 29th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: TypeformCustomerHero2/4 selected [Typeform](https://www.capterra.com/p/137289/Typeform/)[4.7 (964)](https://www.capterra.com/p/137289/Typeform/reviews/) [CustomerHero](https://www.capterra.com/p/153472/Startquestion/)[4.9 (175)](https://www.capterra.com/p/153472/Startquestion/reviews/) [## Typeform](https://www.capterra.com/p/137289/Typeform/)[4.7 (964)](https://www.capterra.com/p/137289/Typeform/reviews/) Starting Price $39.00/month Value-for-Money 4.2 Functionality 4.5 Ease of Use 4.6 Customer Service 4.4 Reviews Sentiment Based on [964 reviews](#user-reviews) Positive 929 Neutral 26 Negative 9 [## CustomerHero](https://www.capterra.com/p/153472/Startquestion/)[4.9 (175)](https://www.capterra.com/p/153472/Startquestion/reviews/) Starting Price Contact vendor Value-for-Money 4.7 Functionality 4.6 Ease of Use 4.8 Customer Service 4.9 Reviews Sentiment Based on [175 reviews](#user-reviews) Positive 175 Neutral 0 Negative 0 ## Send this comparison chart to my inbox ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 9,064 reviews from survey software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 64%Fit Missing features Feature ratings Multiple Question Types 4.7 Customizable Questions 4.8 Survey Builder 4.7 Anonymous Feedback NA Data Security NA 74%Fit Not enough reviews Feature ratings Multiple Question Types 5.0 Customizable Questions 4.5 Survey Builder 4.9 Anonymous Feedback 5.0 Data Security \-- User satisfaction User satisfaction 4.7 User reviews[964](https://www.capterra.com/p/137289/Typeform/reviews/) Ease of use 4.6 Functionality 4.5 Value for money 4.2 Customer support 4.4 User satisfaction 4.9 User reviews[175](https://www.capterra.com/p/153472/Startquestion/reviews/) Ease of use 4.8 Functionality 4.6 Value for money 4.7 Customer support 4.9 Price starts from Price starts from $39Flat Rate, Per Month - Free version - Free trial Price starts from \-- - Free version - Free trial Best for Best for Typeform is used by marketers, product teams, HR professionals, customer success managers, educators, researchers, small and large sized companies. Best for CustomerHero serves organizations of all sizes and industries, including retail, restaurants, insurance, and banking. Our scalable solutions are ideal for companies seeking to implement effective VoC. ## User reviews Pros & cons Tracie B. Executive Director > "Type form is a decent platform for creating surveys and polls for audience members but requires a paid plan for use of the actual useful..." [See full review](https://www.capterra.com/p/137289/Typeform/#Capterra___7108383) ST Shivam T. Assistant manager > "its high cost and potential for usage-based fees, the limitations in advanced customization and complex form workflow management, the lack..." [See full review](https://www.capterra.com/p/137289/Typeform/#Capterra___7019186) KS Kara S. Director of operations > "Helps me with research and making surveys through quizzes and questionnaire all i do is , just describe the form i need and AI builds it..." [See full review](https://www.capterra.com/p/137289/Typeform/#Capterra___6771291) Tracie B. Executive Director > "I Disliked that you are limited in responses, forms, and personalization of forms if you do not have a paid plan." [See full review](https://www.capterra.com/p/137289/Typeform/#Capterra___7108383) AB Anastasia B. Head of Operations > "It's also helpful for analysing survey results, providing both an overview of the results and a table with all the answers, which can..." [See full review](https://www.capterra.com/p/137289/Typeform/#Capterra___6397875) PD Patricia D. manager > "In particular, the inability to place two questions on the same screen makes some flows feel less streamlined than they could be." [See full review](https://www.capterra.com/p/137289/Typeform/#Capterra___7135096) DS Debora S. Consultant immobilizer > "The amazing part with using this is its interface and attractive templates we are able to make good survey according to our requirement..." [See full review](https://www.capterra.com/p/137289/Typeform/#Capterra___6784447) PD Patricia D. manager > "That said, there are some limitations in terms of customization and layout that can be frustrating when you want more flexibility." [See full review](https://www.capterra.com/p/137289/Typeform/#Capterra___7135096) TS Thurginth S. Clinic Manager > "The interface is clean, user-friendly, and makes it easy to create professional-looking forms quickly without needing any technical skills." [See full review](https://www.capterra.com/p/137289/Typeform/#Capterra___7136287) Tracie B. Executive Director > "Type form management of forms is not mobile friendly." [See full review](https://www.capterra.com/p/137289/Typeform/#Capterra___7108383) AB Anastasia B. Head of Operations > "This allows you to create surveys within a few minutes, using a variety of question types that can be easily customised." [See full review](https://www.capterra.com/p/137289/Typeform/#Capterra___6397875) GN Gabriela N. Digital Project Manager > "I think something similar happen with the absence of bulk editing options for text or global settings for slides that can make repetitive..." [See full review](https://www.capterra.com/p/137289/Typeform/#Capterra___6592578) PD Patricia D. manager > "The interface feels clean, modern, and very well thought out, which makes the forms much more engaging than traditional ones." [See full review](https://www.capterra.com/p/137289/Typeform/#Capterra___7135096) Babatunde O. SEO Marketer > "For the plan that meets my capacity, i had to pay 46euro per month which is quite a lot of investment for a startup, so in general it is..." [See full review](https://www.capterra.com/p/137289/Typeform/#Capterra___6790070) JG Julio G. Medical Esthetician > "Its design is smooth, conversationalism allows you to insert images and videos into your surveys / quizzes making it engaging." [See full review](https://www.capterra.com/p/137289/Typeform/#Capterra___6582360) LH Lucas H. UI UX Designer > "But the tier pricing pinches when hits spike and export paths feel slow if you're mining chunky stats" [See full review](https://www.capterra.com/p/137289/Typeform/#Capterra___6801574) TW TIFFANY W. Director of Operations > "Typeform is perfect if you want stylish, interactive forms that improve engagement. But if you’re on a budget or need more control over..." [See full review](https://www.capterra.com/p/137289/Typeform/#Capterra___6757817) LB Lindsay B. Social Media Manager > "The only con for Typeform I would say is the pricing." [See full review](https://www.capterra.com/p/137289/Typeform/#Capterra___7097932) ST Shayne T. Co owner > "The templates are easy to customize, and responses come in neatly, making the whole process quick and simple." [See full review](https://www.capterra.com/p/137289/Typeform/#Capterra___7120687) MS Marie S. founder > "Not much easy ways to analyse the results." [See full review](https://www.capterra.com/p/137289/Typeform/#Capterra___7135829) LB Lindsay B. Social Media Manager > "I really love how Typorms’forms look clean and professionall, personnlized without typing any script code." [See full review](https://www.capterra.com/p/137289/Typeform/#Capterra___7097932) GT Gligor T. Senior IT Engineer > "The biggest frustration is that there are minimal mail-in-email choices." [See full review](https://www.capterra.com/p/137289/Typeform/#Capterra___6856470) MB Madeleine B. User Experience Designer > "I particularly like its templates for quick form creation and logic connection features which are lacking in most form builders" [See full review](https://www.capterra.com/p/137289/Typeform/#Capterra___6764056) DB Damon B. Founder > "The interface can be pretty confusing and the platform integration can break without warning." [See full review](https://www.capterra.com/p/137289/Typeform/#Capterra___6812051) EG Elaine G. Customer Success and Operations Manager > "It's very easy to use, friendly to new users, and it's AI feature is a big help in creating questionnaires we need." [See full review](https://www.capterra.com/p/137289/Typeform/#Capterra___7135938) TB Tom B. Head of Digital > "It is relatively inflexible in what you are able to do with it vs competitors, and it is quite significantly more expensive too" [See full review](https://www.capterra.com/p/137289/Typeform/#Capterra___6651215) JK Jake K. Sales Representative > "The interface is clean, so it’s easy to make beautiful interactive forms and customize as much as you like." [See full review](https://www.capterra.com/p/137289/Typeform/#Capterra___7010708) VR Verified Reviewer Marketing Director > "I wouldn't commit to paying for this long-term when there's many other tools in your tech stack that you need to account for." [See full review](https://www.capterra.com/p/137289/Typeform/#Capterra___6596010) Nicole G. Senior Insurance Agent > "I really like using Typeform for personal and professional surveys." [See full review](https://www.capterra.com/p/137289/Typeform/#Capterra___7111441) TW TIFFANY W. Director of Operations > "The free plan is very limited, and paid plans can get expensive." [See full review](https://www.capterra.com/p/137289/Typeform/#Capterra___6757817) AA Abby A. Online Fitness Coach > "For my appointments, I chose Typeform because it allows me collecting my trainees heads-up and its use is super easy for me." [See full review](https://www.capterra.com/p/137289/Typeform/#Capterra___6797076) J.R. A. CEO > "It is costly." [See full review](https://www.capterra.com/p/137289/Typeform/#Capterra___7135244) KC Krystal C. Health administrative > "Data collection is good with keeping my data safe." [See full review](https://www.capterra.com/p/137289/Typeform/#Capterra___7133546) AP Aakash P. Accessibility Consultant > "Even the basic plan is a little bit expensive especially for what it offers" [See full review](https://www.capterra.com/p/137289/Typeform/#Capterra___6457646) EA Elgiz A. Software Engineer > "It also has a great UX and customizable enough to make it look native." [See full review](https://www.capterra.com/p/137289/Typeform/#Capterra___7058800) LT Layla T. Blogger > "The survey building software can be a little tricky to learn, and the customizable branding options are not as flexible as they could be." [See full review](https://www.capterra.com/p/137289/Typeform/#Capterra___6027443) SP Sarah P. Lead Design Researcher > "This real-time insight fosters early discussions and alignment on key findings while the data collection process is ongoing." [See full review](https://www.capterra.com/p/137289/Typeform/#Capterra___6548869) RD RACHEL D. OWNER > "The only difficult part that had me reaching out to support was how to set up email notifications for each form submitted." [See full review](https://www.capterra.com/p/137289/Typeform/#Capterra___6195352) MK Megan K. Senior Marketing Manager > "I’ve used Typeform for many years now in B2B and B2C marketing to create dynamic and visually appealing surveys, I much prefer it to..." [See full review](https://www.capterra.com/p/137289/Typeform/#Capterra___6739843) SS Sophie S. Operations Manager > "It can get quite expensive, especially if you are using it fairly infrequently." [See full review](https://www.capterra.com/p/137289/Typeform/#Capterra___6533406) DS Deloris S. Student > "I like that Typeform allows me to enter my information quickly and send it to whomever in seconds." [See full review](https://www.capterra.com/p/137289/Typeform/#Capterra___6378637) JS Juliette S. Curator > "What I disliked is adding a link as the final page to send the customer to as it is not entirely intuitive to find - but nothing too bad." [See full review](https://www.capterra.com/p/137289/Typeform/#Capterra___5044897) EA Elgiz A. Software Engineer > "It was very easy to setup an early lead gen with Typeform for my project." [See full review](https://www.capterra.com/p/137289/Typeform/#Capterra___7058800) JMA Jean-Michel A. Projects Manager > "The tool can be expensive if not used regularly: At least once or twice a month. Or connected to an automation of a quality survey, for..." [See full review](https://www.capterra.com/p/137289/Typeform/#Capterra___6277471) Samuel A. Digital marketing manager > "Typeform makes it smooth to build forms in my website, I will recommend for web developers and technical users" [See full review](https://www.capterra.com/p/137289/Typeform/#Capterra___6645466) CR Carolyn R. Graphic Designer > "Despite it's ease of use, as a paid user, I felt Typeform was almost too simple in its offers and functions (especially what things you can..." [See full review](https://www.capterra.com/p/137289/Typeform/#Capterra___4875907) EG Elaine G. Customer Success and Operations Manager > "What I like about Typeform is it's user interface." [See full review](https://www.capterra.com/p/137289/Typeform/#Capterra___7135938) DG Destiny G. CEO/ Lead Designer > "On the other side it does not offer such robust features as some other platforms, so depending on your needs that could be a drawback." [See full review](https://www.capterra.com/p/137289/Typeform/#Capterra___4870960) LH Lucien H. VP of Product > "Typeform provides us enough power to design well optimised, highly intelligent forms to power our business across the board from UX..." [See full review](https://www.capterra.com/p/137289/Typeform/#Capterra___6304601) Joël T. Senior Web Developer > "It lacks advanced survey-building options which in my opinion, Survey Sparrow has covered." [See full review](https://www.capterra.com/p/137289/Typeform/#Capterra___4915469) Pedro A. Marketing & Growth Ops > "Personalization is key: Being able to use custom fields and questions to map them directly into our CRM- Ideal for big and complex surveys..." [See full review](https://www.capterra.com/p/137289/Typeform/#Capterra___5084232) MI Michelle I. CEO > "Makes for adding logos or background graphics a bit tedious." [See full review](https://www.capterra.com/p/137289/Typeform/#Capterra___5074761) AFS Ahmad Farhad S. Vice President > "Typeform is a great tool for our business, we collect data, build questionnaires, build surveys, and receive feedback which helps our..." [See full review](https://www.capterra.com/p/137289/Typeform/#Capterra___6056465) JS Jake S. Founder/Software Developer > "This makes it look less native if you embed it into your application or website." [See full review](https://www.capterra.com/p/137289/Typeform/#Capterra___5026350) Betsy C. Spanisg techer > "I send surveys to my clients and I'm happy with typeform because it provides me with different designs, different types of questions and it..." [See full review](https://www.capterra.com/p/137289/Typeform/#Capterra___5068670) PP Paul P. Analyst > "For more complex automations of instructions my employees use as they work on customer support issues, it can be a bit hard to reconfigure..." [See full review](https://www.capterra.com/p/137289/Typeform/#Capterra___4478960) JG Julio G. Medical Esthetician > "The analytics dashboard gives good statistical insights into responses and completion rates." [See full review](https://www.capterra.com/p/137289/Typeform/#Capterra___6582360) Serap Y. Senior Business Analyst > "Typeform's survey security measures are inadequate in the current era of high bot activity on the internet, and this has affected the..." [See full review](https://www.capterra.com/p/137289/Typeform/#Capterra___4718298) EC Evelyn C. Pharmacy Benefits Manager > "What I like the most about type form is that it is easy to use and select options that are customized to employee engagement at my company." [See full review](https://www.capterra.com/p/137289/Typeform/#Capterra___6345449) RW Ryan W. Full Stack Developer > "I don't particularly like Typeform's pricing as it seems pretty expensive compared to the extra features I get." [See full review](https://www.capterra.com/p/137289/Typeform/#Capterra___6075347) LT Layla T. Blogger > "The software allows you to easily customize survey field settings, as well as set up manual-entry boxes easily." [See full review](https://www.capterra.com/p/137289/Typeform/#Capterra___6027443) BS Benjamin S. Growth & BD > "Typeform's pricing can feel a bit steep for small businesses." [See full review](https://www.capterra.com/p/137289/Typeform/#Capterra___4858404) SC Stuart C. Factory manager > "This platform creates professional forms that look good but can take a while to set up and get the hang of" [See full review](https://www.capterra.com/p/137289/Typeform/#Capterra___6485466) Maria C. Marketing and support manager > "Also, it is not possible to configure multilingual forms." [See full review](https://www.capterra.com/p/137289/Typeform/#Capterra___6159903) Tony F. Director of Coaching > "Always works, looks great and provide the functionality we need for multiple surveys" [See full review](https://www.capterra.com/p/137289/Typeform/#Capterra___6874096) PA Pinar A. Talent Relations Specialist > "There's a lot of data to sift through, and it can be hard to know what to look for." [See full review](https://www.capterra.com/p/137289/Typeform/#Capterra___4875628) Ahmed A. head of department > "With enterprise-grade security and seamless integration with over 120 tools, Typeform simplifies the process without requiring coding or..." [See full review](https://www.capterra.com/p/137289/Typeform/#Capterra___4849620) April M. People & Culture > "You have to spend an hour or more to set up a survey form. Because it has too many options, your time is now spent deciding on which..." [See full review](https://www.capterra.com/p/137289/Typeform/#Capterra___3971700) LH Lucas H. UI UX Designer > "Auto‑save keeps flow breezy, tweak labels mid‑session, no wipe worry" [See full review](https://www.capterra.com/p/137289/Typeform/#Capterra___6801574) AS Aimee S. Director > "Then one day without any advance notice I lost access to 10+ forms - specifically I lost access to the forms that had the most data..." [See full review](https://www.capterra.com/p/137289/Typeform/#Capterra___3856572) MK Madhura K. Strategist > "Typeform is one the most friendly, high-design experience platforms to build a variety of forms." [See full review](https://www.capterra.com/p/137289/Typeform/#Capterra___6453672) RD RACHEL D. OWNER > "I migrated from Jotfform and could not recommend Typeform more." [See full review](https://www.capterra.com/p/137289/Typeform/#Capterra___6195352) GN Gabriela N. Digital Project Manager > "My overall experience with Typeform has been positive, especially due to its intuitive design, ease of use and ability to create visually..." [See full review](https://www.capterra.com/p/137289/Typeform/#Capterra___6592578) PA Pinar A. Talent Relations Specialist > "The templates can be a bit overwhelming." [See full review](https://www.capterra.com/p/137289/Typeform/#Capterra___4875628) AR Azizur R. Network Operator > "The built-in templates can be utilized to jump right into creating and customizing forms thanks to the drag-and-drop interface." [See full review](https://www.capterra.com/p/137289/Typeform/#Capterra___4843520) VM Valerio M. CEO > "Can get quite expensive when you start sending out a lot of surveys to a lot of respondents, so need to track usage quite carefully" [See full review](https://www.capterra.com/p/137289/Typeform/#Capterra___4738346) JT Joe T. Head of Marketing > "Packed with features, and great value for money." [See full review](https://www.capterra.com/p/137289/Typeform/#Capterra___7119444) Laly Noya R. CEO > "I don’t have any thing to report least about using Typeform." [See full review](https://www.capterra.com/p/137289/Typeform/#Capterra___6022005) LM Lorelei M. Founder and User > "The platform is incredibly user-friendly, making it easy to create interactive forms that look great and function smoothly." [See full review](https://www.capterra.com/p/137289/Typeform/#Capterra___6440498) VR Verified Reviewer VP of Sales and Marketing > "Random disruptions of data delivery and ceased sync with document integrations was difficult to remediate." [See full review](https://www.capterra.com/p/137289/Typeform/#Capterra___4562919) [View Reviews](https://www.capterra.com/p/137289/Typeform/reviews/) MAYERLY G. bachelor > "I really like the customer support, the responses have been timely and useful, which has made me feel..." [See full review](https://www.capterra.com/p/153472/Startquestion/#Capterra___6052580) MZ Marek Z. Doctor of sociology / Researcher / Analyst > "Startquestion works as a browser tool, so if the internet "crashes" sometimes there is a failure to..." [See full review](https://www.capterra.com/p/153472/Startquestion/#Capterra___3085359) IJ Iza J. Researcher > "nice life hacks how to save time, easy to copy-paste survey from the other document; useful and easy..." [See full review](https://www.capterra.com/p/153472/Startquestion/#Capterra___3548223) PP Paulina P. Customer Experience > "It is not possible to combine data into a large dashboard from different points of contact, e.g...." [See full review](https://www.capterra.com/p/153472/Startquestion/#Capterra___3099139) MS Marcin S. HR Manager > "User-friendly layout of the of the page; intuitive and fast survey-creation; extended analytics." [See full review](https://www.capterra.com/p/153472/Startquestion/#Capterra___4248466) JS Joanna S. Training and Talent Develpment > "The fact that I do not use all the available options that are incomprehensible to me from the short..." [See full review](https://www.capterra.com/p/153472/Startquestion/#Capterra___3011499) DL Dorota L. Sales Support > "In addition to the functionalities and visual aesthetics of the surveys, I especially appreciate the..." [See full review](https://www.capterra.com/p/153472/Startquestion/#Capterra___2997546) Zuhairah A. Marketing Communications Specialist > "There are not much choices that can be choose from the subscription price scheme, especially for a..." [See full review](https://www.capterra.com/p/153472/Startquestion/#Capterra___2954318) AO Aleksandra O. Senior Product Manager > "We're working for the solution which may be implemented on all our markets- startquestion is the..." [See full review](https://www.capterra.com/p/153472/Startquestion/#Capterra___3560645) PP Paulina P. Customer Experience > "Lots of dependencies when building a study, e.g. without features / filter, I will not add postfill..." [See full review](https://www.capterra.com/p/153472/Startquestion/#Capterra___3099139) JK Julia K. Scrum Master > "Easily accessible statistics that are transparent, personalization (adding a background in the..." [See full review](https://www.capterra.com/p/153472/Startquestion/#Capterra___3014027) HD Honorata D. HR Business Partner > "I miss the option to attach a movie to the survey - not a link to the movie, but the short video file..." [See full review](https://www.capterra.com/p/153472/Startquestion/#Capterra___3032805) Maciej L. HRBP > "It gives a large creative space and can be used without any special implementation." [See full review](https://www.capterra.com/p/153472/Startquestion/#Capterra___4575563) AG Agata G. Senior HR Specialist > "no free option, not even for student research" [See full review](https://www.capterra.com/p/153472/Startquestion/#Capterra___3765724) KH Kauser H. Director of Partnerships > "The surveys have been created with ease and implemented across numerous teams." [See full review](https://www.capterra.com/p/153472/Startquestion/#Capterra___3590519) BW Beata W. Director of Customer Satisfaction > "I miss some features, most probably the ability to conditionally display individual questions (and..." [See full review](https://www.capterra.com/p/153472/Startquestion/#Capterra___3022611) Katarzyna D. Application & Technical Support Manager > "Very useful ready-made questionnaire templates (I don't have to think up questions myself)." [See full review](https://www.capterra.com/p/153472/Startquestion/#Capterra___3565631) MS Marcin S. HR Manager > "I wish this tool was for free:) Can't find negatives." [See full review](https://www.capterra.com/p/153472/Startquestion/#Capterra___4248466) MR Monika R. Project Lead > "My favorite thing is that you can preview the survey view on your phone, laptop and tablet." [See full review](https://www.capterra.com/p/153472/Startquestion/#Capterra___3098058) MG Marcin G. Director > "No possibility to edit charts, some minor errors with saving." [See full review](https://www.capterra.com/p/153472/Startquestion/#Capterra___3093130) Zuhairah A. Marketing Communications Specialist > "It saves so much time in helping and gives suggestion for type of question to be ask on the survey..." [See full review](https://www.capterra.com/p/153472/Startquestion/#Capterra___2954318) AR Agnieszka R. Communication Specjalist > "Can not log in to the same login of 2 people at the same time." [See full review](https://www.capterra.com/p/153472/Startquestion/#Capterra___3074963) KI Karol I. Relationship with participants specialist > "The biggest advantages are the number of available options and the chat where I am supported quickly..." [See full review](https://www.capterra.com/p/153472/Startquestion/#Capterra___3076899) KP Kamil P. Expert Innovation Lead > "The only thing I miss is a more dynamic display of questions on the page." [See full review](https://www.capterra.com/p/153472/Startquestion/#Capterra___3022595) DB Danielle B. Customer services executive > "Great system and the team are incredibly helpful with teaching us to get the most from it." [See full review](https://www.capterra.com/p/153472/Startquestion/#Capterra___3577834) AK Agnieszka K. Senior Brand Specialist > "It is not possible to bold / color the selected words in the question." [See full review](https://www.capterra.com/p/153472/Startquestion/#Capterra___2965470) AT Ada T. Marketing Research Specialist > "I like ease of use and a lot of options for creating surveys + the ability to generate automatic xls..." [See full review](https://www.capterra.com/p/153472/Startquestion/#Capterra___2965373) JS Jakub S. Data and sensory analyst > "Lack of extensive documentation for some functionalities, eg API." [See full review](https://www.capterra.com/p/153472/Startquestion/#Capterra___3077420) PB Paulina B. HR Manager > "User friendly, easy to review data, possibility to generate personalized www link, availabe customer..." [See full review](https://www.capterra.com/p/153472/Startquestion/#Capterra___3276875) KK Kamil K. E-Commerce Specjalist > "Unable to embed a downloadable file in the survey" [See full review](https://www.capterra.com/p/153472/Startquestion/#Capterra___3069526) MJ Malwina J. Insights Specialist > "For example, I often use the filtering option and "dynamic response" option - these are very useful..." [See full review](https://www.capterra.com/p/153472/Startquestion/#Capterra___2683410) KK Karolina K. Head of Customer Success > "Generating reports / filtering results - not very intuitive." [See full review](https://www.capterra.com/p/153472/Startquestion/#Capterra___3059407) ES Ewelina S. Workplace Partner > "Ease of use, quick help in any problems." [See full review](https://www.capterra.com/p/153472/Startquestion/#Capterra___3623931) MP Marta P. Program Author > "The navigation menu bar is a bit chaotic." [See full review](https://www.capterra.com/p/153472/Startquestion/#Capterra___3007113) KH Kauser H. Director of Partnerships > "The report feature is also really easy to use." [See full review](https://www.capterra.com/p/153472/Startquestion/#Capterra___3590519) JS Jakub S. Data and sensory analyst > "Unable to create survey folders." [See full review](https://www.capterra.com/p/153472/Startquestion/#Capterra___3077420) AO Aleksandra O. Senior Product Manager > "highly recommend for a friend or collegue." [See full review](https://www.capterra.com/p/153472/Startquestion/#Capterra___3560645) JS Justyna S. Researcher > "Editing questions / text a bit difficult." [See full review](https://www.capterra.com/p/153472/Startquestion/#Capterra___3034117) AB Aleksandra B. Menager > "simple and friendly user interface." [See full review](https://www.capterra.com/p/153472/Startquestion/#Capterra___3990486) AP Anna P. Sales Coordinator > "I had the biggest problem with changing the order of the questions." [See full review](https://www.capterra.com/p/153472/Startquestion/#Capterra___3025828) KL Katarzyna L. HRD > "Easy to use." [See full review](https://www.capterra.com/p/153472/Startquestion/#Capterra___4623227) MB Michal B. Managing Partner > "It seems a bit outdated to me. But it's probably a matter of taste, and I don't insist." [See full review](https://www.capterra.com/p/153472/Startquestion/#Capterra___2998786) JK Justyna K. Content Marketing > "Simplicity in creating new questionnaire, good grafic design, very intuitive" [See full review](https://www.capterra.com/p/153472/Startquestion/#Capterra___3060993) MS Michał S. IT company owner > "Not enough simple methods to personalize the menu, mainly the distance between objects." [See full review](https://www.capterra.com/p/153472/Startquestion/#Capterra___2190599) PaO Przemysław O. Chairman of the Board > "Opportunity to download reports, data etc. makes a job well." [See full review](https://www.capterra.com/p/153472/Startquestion/#Capterra___3088265) ZD Zbigniew D. Scientific adviser > "Lack of export the whole data in cvs file to excell or other popular app" [See full review](https://www.capterra.com/p/153472/Startquestion/#Capterra___2511208) JW Joanna W. Employer Branding Expert > "It is possible to create survey in minutes." [See full review](https://www.capterra.com/p/153472/Startquestion/#Capterra___3011601) JR Justyna R. Specialist > "Sometimes I receive requires for changes in the survey from my customers and implementation is not..." [See full review](https://www.capterra.com/p/153472/Startquestion/#Capterra___2472417) JW Jakub W. Ekspert, Business Trainer > "The application facilitates work, has many options and possibilities both in terms of surveys and..." [See full review](https://www.capterra.com/p/153472/Startquestion/#Capterra___2748053) MD Maarten D. Founder > "cannot create exports which includes incompleted surveys." [See full review](https://www.capterra.com/p/153472/Startquestion/#Capterra___2795479) DB Danuta B. Organizational Support Specialist > "Has a lot of cool options that are useful in my daily work" [See full review](https://www.capterra.com/p/153472/Startquestion/#Capterra___3063740) VR Verified Reviewer Owner > "Lack of advanced question types, eg. conjoint analysis." [See full review](https://www.capterra.com/p/153472/Startquestion/#Capterra___2408162) JS Joanna S. Training and Talent Develpment > "Useful tools - I mainly use surveys and recently a test." [See full review](https://www.capterra.com/p/153472/Startquestion/#Capterra___3011499) AA Anna A. CEO > "Difficult, not very clear navigation." [See full review](https://www.capterra.com/p/153472/Startquestion/#Capterra___2979294) NG Nina G. researcher > "Almost unlimited possibility to create different types of questions and survey configurations." [See full review](https://www.capterra.com/p/153472/Startquestion/#Capterra___2404798) MO Magdalena O. Project Manager > "It's quite difficult for me to draw the appropriate report - it is not intuitive." [See full review](https://www.capterra.com/p/153472/Startquestion/#Capterra___2745762) SP Sylwia P. brand manager > "benefits - saves our time and money for preparing surveys, collect them, create reports" [See full review](https://www.capterra.com/p/153472/Startquestion/#Capterra___2647540) MS Muhannad S. Translator > "It is not intuitive." [See full review](https://www.capterra.com/p/153472/Startquestion/#Capterra___2991985) VR Verified Reviewer Co-Founder > "Easy of implementation; helpful team; clear UX for both clients and admins" [See full review](https://www.capterra.com/p/153472/Startquestion/#Capterra___3282664) MD Maarten D. Founder > "very expensive add-ons to basic functionality." [See full review](https://www.capterra.com/p/153472/Startquestion/#Capterra___2795479) MW Monika W. Marketing & Communications Manager > "From the administrator and user perspective, the software is easy to use, readable and transparent." [See full review](https://www.capterra.com/p/153472/Startquestion/#Capterra___2859852) MD Maarten D. Founder > "no customer service on expensive basic pakage" [See full review](https://www.capterra.com/p/153472/Startquestion/#Capterra___2795479) KR Katarzyna R. Digital Marketing Specjalist > "Intuitiveness, nice layout, customizable, great service." [See full review](https://www.capterra.com/p/153472/Startquestion/#Capterra___3071437) MD Maarten D. Founder > "My overall experience is therefore really spoiled by the later encounters on the software, to the..." [See full review](https://www.capterra.com/p/153472/Startquestion/#Capterra___2795479) KO Katarzyna O. Manager > "Can easy generate automatic reports, easy to learn tool." [See full review](https://www.capterra.com/p/153472/Startquestion/#Capterra___3079931) KO Karolina O. Quality Specialist > "I did not notice the flaws that make the work difficult" [See full review](https://www.capterra.com/p/153472/Startquestion/#Capterra___2746285) KO Karolina O. Quality Specialist > "A large amount of data is loaded very quickly, large reports quickly export to excel." [See full review](https://www.capterra.com/p/153472/Startquestion/#Capterra___2746285) AW Adam W. Intern > "Lack of some features. And that would be it." [See full review](https://www.capterra.com/p/153472/Startquestion/#Capterra___2397782) [View Reviews](https://www.capterra.com/p/153472/Startquestion/reviews/) ## User interface 4.66 (964) [CustomerHero](https://www.capterra.com/p/153472/Startquestion/) 4.92 (175) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit Access Controls/Permissions 207 Important Activity Dashboard 150 Important AI Copilot 120 Important Typeform 30/45 - Access Controls/Permissions - Activity Dashboard - AI Copilot - Alerts/Notifications - Anonymous Feedback - API - Customer Segmentation - Customizable Branding - Customizable Questions - Customizable Templates - Data Analysis Tools - Data Cleansing - Data Import/Export - Data Security - Drag & Drop - Dynamic Content - Email Marketing - Email Reminders - Feedback Management - Gamification - Generative AI - Mobile Survey - Multi-Channel Distribution - Multi-Language - Multiple Question Types - NPS Survey Structure - Offline Response Collection - Pulse Surveys - Question Branching - Question Library - Question Piping - Randomization - Real-Time Data - Reporting/Analytics - Response Quotas - Response Validation - Sentiment Analysis - Site Intercept Survey - Skip Logic - Support Audio/Images/Video - Survey Builder - Template Management - Third-Party Integrations - URL Customization - Visual Analytics [See all features](https://www.capterra.com/p/137289/Typeform/#features) CustomerHero Top features 39/45 - Access Controls/Permissions - Activity Dashboard - AI Copilot - Alerts/Notifications - Anonymous Feedback - API - Customer Segmentation - Customizable Branding - Customizable Questions - Customizable Templates - Data Analysis Tools - Data Cleansing - Data Import/Export - Data Security - Drag & Drop - Dynamic Content - Email Marketing - Email Reminders - Feedback Management - Gamification - Generative AI - Mobile Survey - Multi-Channel Distribution - Multi-Language - Multiple Question Types - NPS Survey Structure - Offline Response Collection - Pulse Surveys - Question Branching - Question Library - Question Piping - Randomization - Real-Time Data - Reporting/Analytics - Response Quotas - Response Validation - Sentiment Analysis - Site Intercept Survey - Skip Logic - Support Audio/Images/Video - Survey Builder - Template Management - Third-Party Integrations - URL Customization - Visual Analytics [See all features](https://www.capterra.com/p/153472/Startquestion/#features) ### Recognition Typeform is recognized as a top-rated tool in 3 Capterra Shortlist reports CustomerHero is recognized as a top-rated tool in 3 Capterra Shortlist reports Best Value SurveySoftware (2022)  ### Deployment & support Typeform Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos CustomerHero Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Typeform - By Typeform - Located in Spain - Founded in 2012 CustomerHero - By CustomerHero - Located in United States - Founded in 2006 ## Popular Comparisons [Typeform](https://www.capterra.com/p/137289/Typeform/)[4.66 (964)](https://www.capterra.com/p/137289/Typeform/reviews/) vs [Google Forms](https://www.capterra.com/p/176571/Google-Forms/)[4.68 (11,432)](https://www.capterra.com/p/176571/Google-Forms/reviews/) $39/month Price $0 4.5 Features 4.4 4.6 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/137289-176571/Typeform-vs-Google-Forms) [CustomerHero](https://www.capterra.com/p/153472/Startquestion/)[4.92 (175)](https://www.capterra.com/p/153472/Startquestion/reviews/) vs [Google Forms](https://www.capterra.com/p/176571/Google-Forms/)[4.68 (11,432)](https://www.capterra.com/p/176571/Google-Forms/reviews/) Contact vendor for pricing Price $0 4.6 Features 4.4 4.8 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/153472-176571/Startquestion-vs-Google-Forms) [Typeform](https://www.capterra.com/p/137289/Typeform/)[4.66 (964)](https://www.capterra.com/p/137289/Typeform/reviews/) vs [SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/)[4.57 (10,455)](https://www.capterra.com/p/253516/SurveyMonkey/reviews/) $39/month Price $30/month 4.5 Features 4.5 4.6 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/137289-253516/Typeform-vs-SurveyMonkey) [CustomerHero](https://www.capterra.com/p/153472/Startquestion/)[4.92 (175)](https://www.capterra.com/p/153472/Startquestion/reviews/) vs [SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/)[4.57 (10,455)](https://www.capterra.com/p/253516/SurveyMonkey/reviews/) Contact vendor for pricing Price $30/month 4.6 Features 4.5 4.8 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/153472-253516/Startquestion-vs-SurveyMonkey) [Typeform](https://www.capterra.com/p/137289/Typeform/)[4.66 (964)](https://www.capterra.com/p/137289/Typeform/reviews/) vs [Jotform](https://www.capterra.com/p/158456/JotForm-4-0/)[4.67 (2,885)](https://www.capterra.com/p/158456/JotForm-4-0/reviews/) $39/month Price $39/month 4.5 Features 4.6 4.6 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/137289-158456/Typeform-vs-JotForm-4-0) [CustomerHero](https://www.capterra.com/p/153472/Startquestion/)[4.92 (175)](https://www.capterra.com/p/153472/Startquestion/reviews/) vs [Jotform](https://www.capterra.com/p/158456/JotForm-4-0/)[4.67 (2,885)](https://www.capterra.com/p/158456/JotForm-4-0/reviews/) Contact vendor for pricing Price $39/month 4.6 Features 4.6 4.8 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/153472-158456/Startquestion-vs-JotForm-4-0) [Typeform](https://www.capterra.com/p/137289/Typeform/)[4.66 (964)](https://www.capterra.com/p/137289/Typeform/reviews/) vs [SurveyLegend](https://www.capterra.com/p/156752/SurveyLegend/)[4.60 (964)](https://www.capterra.com/p/156752/SurveyLegend/reviews/) $39/month Price $19/month 4.5 Features 4.5 4.6 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/137289-156752/Typeform-vs-SurveyLegend) [CustomerHero](https://www.capterra.com/p/153472/Startquestion/)[4.92 (175)](https://www.capterra.com/p/153472/Startquestion/reviews/) vs [Connecteam](https://www.capterra.com/p/153140/Connecteam/)[4.64 (5,203)](https://www.capterra.com/p/153140/Connecteam/reviews/) Contact vendor for pricing Price $29/month 4.6 Features 4.5 4.8 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/153140-153472/Connecteam-vs-Startquestion) [Typeform](https://www.capterra.com/p/137289/Typeform/)[4.66 (964)](https://www.capterra.com/p/137289/Typeform/reviews/) vs [Connecteam](https://www.capterra.com/p/153140/Connecteam/)[4.64 (5,203)](https://www.capterra.com/p/153140/Connecteam/reviews/) $39/month Price $29/month 4.5 Features 4.5 4.6 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/137289-153140/Typeform-vs-Connecteam) [CustomerHero](https://www.capterra.com/p/153472/Startquestion/)[4.92 (175)](https://www.capterra.com/p/153472/Startquestion/reviews/) vs [Zoho Survey](https://www.capterra.com/p/131426/Zoho-Survey/)[4.61 (451)](https://www.capterra.com/p/131426/Zoho-Survey/reviews/) Contact vendor for pricing Price $35/month 4.6 Features 4.5 4.8 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/131426-153472/Zoho-Survey-vs-Startquestion) [Typeform](https://www.capterra.com/p/137289/Typeform/)[4.66 (964)](https://www.capterra.com/p/137289/Typeform/reviews/) vs [SmartSurvey](https://www.capterra.com/p/57112/SmartSurvey/)[4.65 (114)](https://www.capterra.com/p/57112/SmartSurvey/reviews/) $39/month Price £0 4.5 Features 4.6 4.6 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/57112-137289/SmartSurvey-vs-Typeform) [Typeform](https://www.capterra.com/p/137289/Typeform/)[4.66 (964)](https://www.capterra.com/p/137289/Typeform/reviews/) vs [Microsoft Forms](https://www.capterra.com/p/246649/Microsoft-Forms/)[4.56 (324)](https://www.capterra.com/p/246649/Microsoft-Forms/reviews/) $39/month Price Contact vendor for pricing 4.5 Features 4.3 4.6 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/137289-246649/Typeform-vs-Microsoft-Forms)