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Typeform is much more than a form builder. It adapts to every interaction you have with your audience, at any scale—from small business to the enterprise level.
Designed for any restaurant that cares about online reviews, operations/customer experience, and driving revenue through text marketing.
They announced a very good features at a very good price before they became invested and famous.
Building long and complex forms can be a headache because the interface starts lagging way too much. Plus, its plans are on the expensive side.
Typeform makes it possible to create surveys that people want to complete. The process of answering is engaging, fun and pleasant.
There are too many features locked behind a paywall. Because of that, we end up using google forms even though it is worse.
I like that Typeform doesn't try to do it all, helping to keep pricing at an acceptable level. Great tool already, but with some tweaks can be amazing.
How a spanish startup can create a bad project.
It's a fantastic piece of software that is super sleek, powerful, and integrates with all of the main platforms.
It's expensive if you don't need make research every month. Also for some audiences could be a bit harsh to use.
We love how Ovation allows us to engage with customers while they are still in our restaurant. We have increased the number and quality of our reviews since implementing Ovation, by a lot.
Nothing to speak of at the moment. I need to work with the software a bit more before I can pass any negative judgment.
Our team has a better first-focus and our operations are better because we learn each day what makes our guests happy and what we need to improve. We are in a small town with lots of summer tourists.
We have occasionally run into problems getting push notifications if our mobile phones are not using the most up-to-date operting system.
We love the opportunity to communicate with less-than-satisfied guest in real time. Also, requesting reviews from happy guests has resulted in more than 600 reviews and a 4.8 star rating.
Fees can be a little high (charged per booking/transaction, regardless of transaction price).
We have so many happy customers that normally wouldn't take the time to write a positive review and this encourages them to take that step. Our positive reviews online have increased substantially.
Dumb reviews like buy more or not enough product.
Prioritize real-user-identified key features according to your needs to find your best fit.
Typeform
Ovation
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