# Compare Grade.us vs ReviewTrackers 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Grade.us and ReviewTrackers based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/137378-140801/Grade-us-vs-ReviewTrackers

---

# Grade.us vs ReviewTrackers Features and Cost Comparison

Last updated March 13th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

Grade.usReviewTrackers2/4 selected

[Grade.us](https://www.capterra.com/p/137378/Grade-us/)[4.8 (244)](https://www.capterra.com/p/137378/Grade-us/reviews/)

[ReviewTrackers](https://www.capterra.com/p/140801/ReviewTrackers/)[4.7 (172)](https://www.capterra.com/p/140801/ReviewTrackers/reviews/)

[## Grade.us](https://www.capterra.com/p/137378/Grade-us/)[4.8 (244)](https://www.capterra.com/p/137378/Grade-us/reviews/)

Starting Price

$110.00/month

Value-for-Money

4.6

Functionality

4.5

Ease of Use

4.7

Customer Service

4.8

Reviews Sentiment

Based on [244 reviews](#user-reviews)

Positive

235

Neutral

3

Negative

6

[## ReviewTrackers](https://www.capterra.com/p/140801/ReviewTrackers/)[4.7 (172)](https://www.capterra.com/p/140801/ReviewTrackers/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.6

Functionality

4.5

Ease of Use

4.7

Customer Service

4.7

Reviews Sentiment

LT

DS

Based on [172 reviews](#user-reviews)

Positive

165

Neutral

4

Negative

3

## Not a match? Find software alternatives tailored to your priorities.

These software suggestions are similar to those you’re currently comparing.

### ReviewInc

4.8 (35)

* * *

Starting Price

Contact vendor for pricing

Free Trial

Free Version

* * *

User rating

97%

of reviewers  
rated it above 4 stars

* * *

### GiveMe5.ai

4.7 (86)

* * *

Starting Price

$119.00

Flat Rate,Per Month

Free Trial

Free Version

* * *

User rating

98%

of reviewers  
rated it above 4 stars

* * *

Highest Rated

### TrueReview

5.0 (150)

* * *

Starting Price

$49.00

Flat Rate,Per Month

Free Trial

Free Version

* * *

User rating

100%

of reviewers  
rated it above 4 stars

* * *

### GatherUp

4.6 (41)

* * *

Starting Price

$99.00

Flat Rate,Per Month

Free Trial

Free Version

* * *

User rating

95%

of reviewers  
rated it above 4 stars

* * *

## Summary

* * *

Key features rated by users

Features selected based on 4,051 reviews from review management software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

\--%Fit

Not enough reviews

Feature ratings

Review Request

1.0

Negative Feedback Management

3.0

Review Monitoring

5.0

Response Management

5.0

Review Notification

5.0

83%Fit

High performer

Feature ratings

Review Request

4.5

Negative Feedback Management

4.6

Review Monitoring

4.9

Response Management

4.9

Review Notification

4.8

User satisfaction

User satisfaction

4.8

User reviews[244](https://www.capterra.com/p/137378/Grade-us/reviews/)

Ease of use

4.7

Functionality

4.5

Value for money

4.6

Customer support

4.8

User satisfaction

4.7

User reviews[172](https://www.capterra.com/p/140801/ReviewTrackers/reviews/)

Ease of use

4.7

Functionality

4.5

Value for money

4.6

Customer support

4.7

Price starts from

Price starts from

$110Per User, Per Month

-   Free version
-   Free trial

Price starts from

\--

-   Free version
-   Free trial

Best for

Best for

Grade.us lets agencies and marketers manage hundreds of clients/locations in one dashboard. We cover industries including auto, healthcare, home and professional services, hospitality, retail & more.

Best for

Healthcare, restaurants, automotive, consumer services, finance, insurance and hospitality are just a few of the many industries we serve.

## User reviews

Pros & cons

RM

Roger M.

Principal

> "We do things other than help clients solicit reviews, but G.US makes us look good with a clean..."

[See full review](https://www.capterra.com/p/137378/Grade-us/#Capterra___2420029)

DA

Don A.

Owner

> "What's the point of requesting a review from a customer if the software isn't working? When I..."

[See full review](https://www.capterra.com/p/137378/Grade-us/#Capterra___4230235)

VR

Verified Reviewer

Media and Content Developer

> "We use Grade.us to help our clients obtain more reviews for their local business."

[See full review](https://www.capterra.com/p/137378/Grade-us/#Capterra___2718993)

MC

Marc C.

Google Trusted Photographer & Local SEO Specialist

> "Support is limited to their head office location hours so not ideal for people in other world..."

[See full review](https://www.capterra.com/p/137378/Grade-us/#Capterra___2552126)

AC

Allison C.

Brand Manager

> "I think this service is very cost effective for the amount of features and customization."

[See full review](https://www.capterra.com/p/137378/Grade-us/#Capterra___2266382)

MC

Marc C.

Google Trusted Photographer & Local SEO Specialist

> "Rather inflexible in terms of configuration which makes it hard to white-label as well as some of..."

[See full review](https://www.capterra.com/p/137378/Grade-us/#Capterra___2552126)

JL

Jenna L.

Owner

> "Love the whitelabel features and ease of use!"

[See full review](https://www.capterra.com/p/137378/Grade-us/#Capterra___3291166)

FA

Ferhan A.

Founder

> "The dashboard UI is old"

[See full review](https://www.capterra.com/p/137378/Grade-us/#Capterra___2090608)

VR

Verified Reviewer

Media and Content Developer

> "The versatility and price has made this the clear option for us to use in our packages."

[See full review](https://www.capterra.com/p/137378/Grade-us/#Capterra___2718993)

FA

Ferhan A.

Founder

> "They will double your license fees without any notice"

[See full review](https://www.capterra.com/p/137378/Grade-us/#Capterra___2090608)

JL

Jenna L.

Owner

> "It's at a great price point for me!"

[See full review](https://www.capterra.com/p/137378/Grade-us/#Capterra___3291166)

Senne T.

Entrepreneur

> "I haven't really found something I don't like yet. If I do, I'll update."

[See full review](https://www.capterra.com/p/137378/Grade-us/#Capterra___2689507)

[View Reviews](https://www.capterra.com/p/137378/Grade-us/reviews/)

LT

Liezel T.

Admin Assistant

> "What I like most about ReviewTrackers is you can easily search for reviews/feedback based on timeline/date range."

[See full review](https://www.capterra.com/p/140801/ReviewTrackers/#Capterra___6594757)

MR

Michael R.

Creative Director

> "My biggest pain points have to do with the platform cache. If i refresh my browsers, new reviews don't show up until i navigate to..."

[See full review](https://www.capterra.com/p/140801/ReviewTrackers/#Capterra___4999287)

DS

Daniel S.

Director of Marketing

> "They provide key insights into the customer experience and allow us to evaluate how we compare to other brands in our industry."

[See full review](https://www.capterra.com/p/140801/ReviewTrackers/#Capterra___4907057)

MR

Michael R.

Creative Director

> "There is also a large delay from when a customer submits a Yelp review, and when we get a notification that one has been..."

[See full review](https://www.capterra.com/p/140801/ReviewTrackers/#Capterra___4999287)

NF

Nancy F.

Director, Marketing, Communications

> "The main benefit for our business has been answering reviews as they happen, and internally addressing departmental issues."

[See full review](https://www.capterra.com/p/140801/ReviewTrackers/#Capterra___5011353)

MG

Mart G.

SEO Specialist

> "Don't get all the views I need in the dashboards, so have to rely on exporting data and building my own."

[See full review](https://www.capterra.com/p/140801/ReviewTrackers/#Capterra___4177961)

JW

Josh W.

Web Marketing Services - Manager

> "It's a key part of our businesses and plugs right into our websites as well."

[See full review](https://www.capterra.com/p/140801/ReviewTrackers/#Capterra___4907463)

IS

Ibadat S.

continuous improvement manager

> "The response feature needs to be improved as we cannot find the name of user in the response page."

[See full review](https://www.capterra.com/p/140801/ReviewTrackers/#Capterra___3795262)

NF

Nancy F.

Director, Marketing, Communications

> "Review Trackers was very easy to learn and a real time saver to manage all reviews in one place."

[See full review](https://www.capterra.com/p/140801/ReviewTrackers/#Capterra___5011353)

KA

Kevin A.

Energy Consultant

> "There is nothing I found to be particularly wrong, the only problem I necessarily have is that I have come across a couple..."

[See full review](https://www.capterra.com/p/140801/ReviewTrackers/#Capterra___3601886)

RM

Ryan M.

Guest Relations Manager

> "We love that ReviewTrackers is easy to initially set up and its non-complicated functionality is a huge bonus. "

[See full review](https://www.capterra.com/p/140801/ReviewTrackers/#Capterra___4988945)

NR

Niwedita R.

Project lead

> "Nothing it prohibits discrimination and harassment of any type without regard to race etc."

[See full review](https://www.capterra.com/p/140801/ReviewTrackers/#Capterra___3854015)

DP

Daysha P.

HR/Marketing Manager

> "Auto responses and reporting make managing the large volume of reviews we receive easier to manage."

[See full review](https://www.capterra.com/p/140801/ReviewTrackers/#Capterra___3795522)

KA

Kevin A.

Director of Ops

> "They make it difficult to respond to customers."

[See full review](https://www.capterra.com/p/140801/ReviewTrackers/#Capterra___4082634)

JT

Jon T.

Marketing

> "Guest feedback is what I like the most with this."

[See full review](https://www.capterra.com/p/140801/ReviewTrackers/#Capterra___4907061)

VR

Verified Reviewer

Director, Brand & Digital Communications

> "Unfortunately, the reporting and monitoring interfaces were somewhat bleak at the time, and were not as visual or supportive as we..."

[See full review](https://www.capterra.com/p/140801/ReviewTrackers/#Capterra___3340795)

RF

Ricardo F.

Strategic Account Manager

> "With the functionality it offers us, our customer relations have improved 100% and we won them."

[See full review](https://www.capterra.com/p/140801/ReviewTrackers/#Capterra___4104304)

VR

Verified Reviewer

Director, Brand & Digital Communications

> "We were basically told this wasn't supported."

[See full review](https://www.capterra.com/p/140801/ReviewTrackers/#Capterra___3340795)

[View Reviews](https://www.capterra.com/p/140801/ReviewTrackers/reviews/)

## User interface

[Grade.us](https://www.capterra.com/p/137378/Grade-us/)

4.77 (244)

[ReviewTrackers](https://www.capterra.com/p/140801/ReviewTrackers/)

4.66 (172)

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Activity Dashboard

207

Important

Activity Tracking

150

Important

AI Copilot

120

Important

Grade.us

22/50

-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   API
-   Campaign Management
-   Chat/Messaging
-   Commenting/Notes
-   Communication Management
-   CRM
-   Customer Experience Management
-   Customizable Branding
-   Customizable Reports
-   Customizable Templates
-   Dashboard
-   Data Import/Export
-   Email Management
-   Email Reminders
-   Engagement Tracking
-   Feedback Management
-   Generative AI
-   Monitoring
-   Multi-Channel Campaigns
-   Multi-Language
-   Multi-Location
-   Negative Feedback Management
-   Performance Metrics
-   Purchasing & Receiving
-   Ratings/Reviews
-   Real-Time Analytics
-   Real-Time Data
-   Real-Time Notifications
-   Reminders
-   Reporting & Statistics
-   Response Management
-   Review Badge Management
-   Review Monitoring
-   Review Notification
-   Review Request
-   Sentiment Analysis
-   SEO Management
-   SMS Messaging
-   Social Media Integration
-   Social Promotion
-   Social Sharing
-   Survey/Poll Management
-   Surveys & Feedback
-   Template Management
-   Third-Party Integrations
-   Visual Analytics

[See all features](https://www.capterra.com/p/137378/Grade-us/#features)

ReviewTrackers

Top features

43/50

-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   API
-   Campaign Management
-   Chat/Messaging
-   Commenting/Notes
-   Communication Management
-   CRM
-   Customer Experience Management
-   Customizable Branding
-   Customizable Reports
-   Customizable Templates
-   Dashboard
-   Data Import/Export
-   Email Management
-   Email Reminders
-   Engagement Tracking
-   Feedback Management
-   Generative AI
-   Monitoring
-   Multi-Channel Campaigns
-   Multi-Language
-   Multi-Location
-   Negative Feedback Management
-   Performance Metrics
-   Purchasing & Receiving
-   Ratings/Reviews
-   Real-Time Analytics
-   Real-Time Data
-   Real-Time Notifications
-   Reminders
-   Reporting & Statistics
-   Response Management
-   Review Badge Management
-   Review Monitoring
-   Review Notification
-   Review Request
-   Sentiment Analysis
-   SEO Management
-   SMS Messaging
-   Social Media Integration
-   Social Promotion
-   Social Sharing
-   Survey/Poll Management
-   Surveys & Feedback
-   Template Management
-   Third-Party Integrations
-   Visual Analytics

[See all features](https://www.capterra.com/p/140801/ReviewTrackers/#features)

### Recognition

No recognitions have been awarded to Grade.us

No recognitions have been awarded to ReviewTrackers

### Deployment & support

Grade.us

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

ReviewTrackers

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Grade.us

-   By Insight Integrity Group
-   Located in United States
-   Founded in

ReviewTrackers

-   By InMoment
-   Located in United States
-   Founded in

## Popular Comparisons

[Grade.us](https://www.capterra.com/p/137378/Grade-us/)[4.77 (244)](https://www.capterra.com/p/137378/Grade-us/reviews/)

vs

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$110/month

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4.7

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Contact vendor for pricing

Price

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4.4

4.7

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/140801-169618/ReviewTrackers-vs-Trustpilot)

[Grade.us](https://www.capterra.com/p/137378/Grade-us/)[4.77 (244)](https://www.capterra.com/p/137378/Grade-us/reviews/)

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$110/month

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4.5

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4.6

4.7

Ease of Use

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[View full comparison](https://www.capterra.com/compare/137378-152997/Grade-us-vs-BirdEye)

[ReviewTrackers](https://www.capterra.com/p/140801/ReviewTrackers/)[4.66 (172)](https://www.capterra.com/p/140801/ReviewTrackers/reviews/)

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Contact vendor for pricing

Price

$49/month

4.5

Features

4.9

4.7

Ease of Use

4.9

[View full comparison](https://www.capterra.com/compare/140801-210085/ReviewTrackers-vs-TrueReview)

[Grade.us](https://www.capterra.com/p/137378/Grade-us/)[4.77 (244)](https://www.capterra.com/p/137378/Grade-us/reviews/)

vs

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$110/month

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Features

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Ease of Use

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[View full comparison](https://www.capterra.com/compare/137378-144389/Grade-us-vs-Yotpo)

[ReviewTrackers](https://www.capterra.com/p/140801/ReviewTrackers/)[4.66 (172)](https://www.capterra.com/p/140801/ReviewTrackers/reviews/)

vs

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Contact vendor for pricing

Price

Contact vendor for pricing

4.5

Features

4.6

4.7

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/140801-152997/ReviewTrackers-vs-BirdEye)

[ReviewTrackers](https://www.capterra.com/p/140801/ReviewTrackers/)[4.66 (172)](https://www.capterra.com/p/140801/ReviewTrackers/reviews/)

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Price

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4.5

Features

4.5

4.7

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/140801-172802/ReviewTrackers-vs-Swell)

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Price

$199/month

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Features

4.4

4.7

Ease of Use

4.4

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[ReviewTrackers](https://www.capterra.com/p/140801/ReviewTrackers/)[4.66 (172)](https://www.capterra.com/p/140801/ReviewTrackers/reviews/)

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Features

4.3

4.7

Ease of Use

4.5

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Features

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4.7

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4.5

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4.7

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