Birdeye vs Grade.us: Which is a better fit?

Dana: Hello, my name is Dana. I'm a brand ambassador for a large construction company, and I give Birdeye a four rating. I switched from Podium and the reason why I switched was because of price. The reasons why I chose Birdeye is my rep told me I would get everything that Podium offered for less. Onboarding was a cluster. They promised me I'd be onboarded, and then they found out that they were too busy and it was delayed by two weeks. I would recommend other people using Birdeye to make sure that they get everything in writing before they agree to their terms. I think they were a little bit fast on the sales pitch and did not provide everything they offered.

Julie W: Hi, my name is Julie. I'm a project coordinator in the digital marketing industry, and I give Grade.us a four out of five stars. So when we were looking at different review marketing softwares, we were really trying to come up with a great system that would be as automated as possible to help our clients gain more positive reviews online. And when we were considering different tools, we also considered BirdEye and ended up choosing Grade.us instead. There were really three main reasons why we chose Grade.us instead of BirdEye or the other competitors. The price was right, especially as we added more and more accounts, more and more clients to our account. The features and functions were exactly what we needed them to be, and it was also very user-friendly and very easy to use and to upload lists of clients to send review requests to. When we first started using Grade.us, it was very easy to get started. Their support team is great and they helped with all the questions that we had along the way. Really though, it's designed to be very user-friendly. So it wasn't too much of a learning curve. A little bit of having to look around for a few different features that we needed or having to go to different screens, but once we got the hang of it, it was super easy. If you are looking for a great review marketing software, I highly recommend Grade.us. And if you're shopping around, whether you are a digital marketer who's helping your clients to get more reviews or whether you're a business owner who wants to get more great reviews yourself, just some things to keep in mind are, think about all the functions that you're going to need. Think about how the process is going to work from start to finish. How are you going to get that customer information so that you can send request to them to leave a review? Really think through the whole process and the whole system and make sure that you're choosing a software that has everything that you're going to need.