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Grade.us lets agencies and marketers manage hundreds of clients/locations in one dashboard. We cover industries including auto, healthcare, home and professional services, hospitality, retail & more.
Restaurants, car dealerships, gyms, clinics, hotels operating a growing portfolio of locations. One more thing, we also help corporate brands manage employee reviews across multiple offices.
I love that it pulls all of our reviews into one easy to manage dashboard. I also like that it gives us a solid analytic resource for our gains and setbacks.
But the problem I just had took 2 hours of my day when with a short conversation, it would have been 20 minutes. This is maddening and definitely takes away from the experience.
What I love about it is the clean organized look, the email follow up, how easy it was to set up and of course that awesome customer support.
The support response time was awful. There was an issue with texts not going through on AT&T cell numbers, and their response was to either.
However, the customer support team has been amazing in their response time when I am in need of assistance. The ease of uploading a CSV file to the platform is astounding, as well.
There are many review management tools out there. Some lack in features, and others are just too expensive.
Web-based application with well-designed interface, great tool for team collaboration, great features for accountability and reporting, customer service team is friendly and responsive.
Rather expensive, especially if you have to factor in exchange rates. Support is limited to their head office location hours so not ideal for people in other world regions.
Great tool to monitor & track online reputation for restaurants. Customer service: The company is very responsive, helpful and very proactive.
One Stop for all my business reviews and ratings.
Zomato is such an important platform to monitor here in the UAE and Google is now coming on like gangbusters so having localyser platform centralize my review management and response is excellent.
Just if online reviews can be seen offline too.
All the clients I have recommended have found it useful and this is also a good benchmark platform to monitor the customer prospect of the product to the brand status.
Amazing for past 4-5 years, their customer service is great as well.
Julie W: Hi, my name is Julie. I'm a project coordinator in the digital marketing industry, and I give Grade.us a four out of five stars. So when we were looking at different review marketing softwares, we were really trying to come up with a great system that would be as automated as possible to help our clients gain more positive reviews online. And when we were considering different tools, we also considered BirdEye and ended up choosing Grade.us instead. There were really three main reasons why we chose Grade.us instead of BirdEye or the other competitors. The price was right, especially as we added more and more accounts, more and more clients to our account. The features and functions were exactly what we needed them to be, and it was also very user-friendly and very easy to use and to upload lists of clients to send review requests to. When we first started using Grade.us, it was very easy to get started. Their support team is great and they helped with all the questions that we had along the way. Really though, it's designed to be very user-friendly. So it wasn't too much of a learning curve. A little bit of having to look around for a few different features that we needed or having to go to different screens, but once we got the hang of it, it was super easy. If you are looking for a great review marketing software, I highly recommend Grade.us. And if you're shopping around, whether you are a digital marketer who's helping your clients to get more reviews or whether you're a business owner who wants to get more great reviews yourself, just some things to keep in mind are, think about all the functions that you're going to need. Think about how the process is going to work from start to finish. How are you going to get that customer information so that you can send request to them to leave a review? Really think through the whole process and the whole system and make sure that you're choosing a software that has everything that you're going to need.
Prioritize real-user-identified key features according to your needs to find your best fit.
Grade.us
Localyser
Top FeaturesGrade.us
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Localyser
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