# Compare FollowUp CRM vs BuildOps 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare FollowUp CRM and BuildOps based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/137381-194155/FollowUp-Power-vs-BuildOps

---

# FollowUp CRM vs BuildOps Features and Cost Comparison

Last updated June 15th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

FollowUp CRMBuildOps2/4 selected

[FollowUp CRM](https://www.capterra.com/p/137381/FollowUp-Power/)[4.5 (228)](https://www.capterra.com/p/137381/FollowUp-Power/reviews/)

[BuildOps](https://www.capterra.com/p/194155/BuildOps/)[4.4 (177)](https://www.capterra.com/p/194155/BuildOps/reviews/)

[## FollowUp CRM](https://www.capterra.com/p/137381/FollowUp-Power/)[4.5 (228)](https://www.capterra.com/p/137381/FollowUp-Power/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.4

Functionality

4.2

Ease of Use

4.4

Customer Service

4.6

Reviews Sentiment

MW

JS

Based on [228 reviews](#user-reviews)

Positive

206

Neutral

17

Negative

5

[## BuildOps](https://www.capterra.com/p/194155/BuildOps/)[4.4 (177)](https://www.capterra.com/p/194155/BuildOps/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.3

Functionality

4.2

Ease of Use

4.4

Customer Service

4.5

Reviews Sentiment

JH

Based on [177 reviews](#user-reviews)

Positive

162

Neutral

8

Negative

7

## Send this comparison chart to my inbox

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## Summary

* * *

Features in Construction CRM Software

Best performer

37 / 42

Only FollowUp CRM

-   Activity Dashboard
-   Activity Tracking
-   Bid Management

11 / 42

Only BuildOps

-   Inventory Management

User satisfaction

User satisfaction

4.5

User reviews[228](https://www.capterra.com/p/137381/FollowUp-Power/reviews/)

Ease of use

4.4

Functionality

4.2

Value for money

4.4

Customer support

4.6

User satisfaction

4.4

User reviews[177](https://www.capterra.com/p/194155/BuildOps/reviews/)

Ease of use

4.4

Functionality

4.2

Value for money

4.3

Customer support

4.5

Price starts from

Price starts from

\--

-   Free version
-   Free trial

Price starts from

\--

-   Free version
-   Free trial

Best for

Best for

Followup CRM serves contractors who want to build a true sales business. Followup CRM equips construction companies to bid less and win more through streamlined organization and sales best practices.

Best for

Designed for commercial contractors—including HVAC, mechanical, electrical, plumbing, refrigeration, fire and safety—BuildOps helps streamline business operations and team management.

## User reviews

Pros & cons

MW

Melanie W.

Project Engineer

> "Interface looks great; Implementation rep was amazing, simple to enter basic information."

[See full review](https://www.capterra.com/p/137381/FollowUp-Power/#Capterra___6736912)

RH

Ryan H.

President

> "It does not work as most CRM's do and help you land new clients prior to bidding with them."

[See full review](https://www.capterra.com/p/137381/FollowUp-Power/#SoftwareAdvice___7055340)

JS

Jon S.

IT Director

> "Intuitive interface, easy to train new users."

[See full review](https://www.capterra.com/p/137381/FollowUp-Power/#SoftwareAdvice___6091032)

RH

Ryan H.

President

> "Shady accounting practices."

[See full review](https://www.capterra.com/p/137381/FollowUp-Power/#SoftwareAdvice___7055340)

AA

Ahmed A.

Planning and project cost control engineer

> "Using a CRM like FollowUp will make you feel like a valued member of the team, and will help you..."

[See full review](https://www.capterra.com/p/137381/FollowUp-Power/#Capterra___3245345)

JS

Jon S.

IT Director

> "You HAVE to schedule a call with Follow-Up to cancel your account. "

[See full review](https://www.capterra.com/p/137381/FollowUp-Power/#SoftwareAdvice___6091032)

AW

Autumn W.

Administrative Coordinator

> "The program facilitates organization and allows us to improve upon our project management from the..."

[See full review](https://www.capterra.com/p/137381/FollowUp-Power/#Capterra___2546407)

JR

Jacob R.

Sales Executive

> "This software lacks the CRM portion for field sales, i.e. mobile app, prospecting data, current..."

[See full review](https://www.capterra.com/p/137381/FollowUp-Power/#Capterra___2537634)

HS

Hunter S.

Regional Sales Manager

> "The amount of reporting available is another strong feature of the product."

[See full review](https://www.capterra.com/p/137381/FollowUp-Power/#Capterra___3332660)

EM

Eric M.

qualifier

> "Cannot keep track of jobs performance, margings, labor, materials etc.."

[See full review](https://www.capterra.com/p/137381/FollowUp-Power/#Capterra___3333579)

BF

Blake F.

Project Manager

> "With CRM I'm able to pull up all my notes/spreadsheets/docs, etc.... Makes me look like a Rockstar..."

[See full review](https://www.capterra.com/p/137381/FollowUp-Power/#Capterra___2923445)

BP

BRAD P.

Senior Estimator

> "Getting started was the greatest difficulty that I faced as I had my way of keeping track..."

[See full review](https://www.capterra.com/p/137381/FollowUp-Power/#Capterra___2525275)

JE

Jason E.

Account Manager

> "There are numerous robust reports that can be utilized to track sales and customers as well as..."

[See full review](https://www.capterra.com/p/137381/FollowUp-Power/#Capterra___2528332)

PM

Peter M.

Director of Business Development

> "Did not have GMAIL / Google Calendar integration for a while."

[See full review](https://www.capterra.com/p/137381/FollowUp-Power/#Capterra___3348329)

TH

Tammy H.

Director of Marketing

> "The best reason to have Follow Up is it allows you to see your entire teams efforts in one spot in..."

[See full review](https://www.capterra.com/p/137381/FollowUp-Power/#Capterra___2936427)

ME

Mike E.

Account Representative

> "There are limited ways to track task completion and the e-mail does not sync with outlook which is..."

[See full review](https://www.capterra.com/p/137381/FollowUp-Power/#Capterra___2525447)

PM

Peter M.

Director of Business Development

> "Overall, this CRM has been a lifesaver for us on the tracking end."

[See full review](https://www.capterra.com/p/137381/FollowUp-Power/#Capterra___3348329)

KC

Kam C.

VP North

> "My branch is small and I just don't quote enough to need tracking software to remind me to call a..."

[See full review](https://www.capterra.com/p/137381/FollowUp-Power/#Capterra___2936406)

JR

Jacob R.

Sales Executive

> "It allows me to track active projects from beginning to end."

[See full review](https://www.capterra.com/p/137381/FollowUp-Power/#Capterra___2537634)

AM

Allison M.

Business Development Coordinator

> "There is no ability to enter more than one email in the main contact line."

[See full review](https://www.capterra.com/p/137381/FollowUp-Power/#Capterra___2546342)

VB

Vernon B.

Sales manager

> "It’s a safe place to keep track of all leads and where we are in the sales cycle."

[See full review](https://www.capterra.com/p/137381/FollowUp-Power/#Capterra___2551276)

JR

Jacob R.

Sales Executive

> "The software does not make it simple to see the entire pipeline in my dashboard unless I have a..."

[See full review](https://www.capterra.com/p/137381/FollowUp-Power/#Capterra___2537634)

ME

Mike E.

Account Representative

> "I like the dashboard for tracking daily tasks to accomplish."

[See full review](https://www.capterra.com/p/137381/FollowUp-Power/#Capterra___2525447)

JG

Jason G.

Sales

> "Insane that I have to skip to the notes on the bottom to look for a typed appointment time. "

[See full review](https://www.capterra.com/p/137381/FollowUp-Power/#Capterra___2514614)

AW

Autumn W.

Administrative Coordinator

> "We are able to track numerous projects and prospects with ease."

[See full review](https://www.capterra.com/p/137381/FollowUp-Power/#Capterra___2546407)

SD

Simone D.

Business Development Coordinator

> "I find that entering addresses when searching can be a little challenging."

[See full review](https://www.capterra.com/p/137381/FollowUp-Power/#Capterra___2538212)

KH

Karinne H.

Design Consultant

> "The most important feature this software gives me is a at a glance look at my leads."

[See full review](https://www.capterra.com/p/137381/FollowUp-Power/#Capterra___2513734)

VR

Verified Reviewer

Director of Business Development

> "Had some problems with pulling accurate reports for a month."

[See full review](https://www.capterra.com/p/137381/FollowUp-Power/#Capterra___2538351)

JR

Jacob R.

Sales Executive

> "this is helpful on the backend to track close rates, etc."

[See full review](https://www.capterra.com/p/137381/FollowUp-Power/#Capterra___2537634)

VB

Vernon B.

Sales manager

> "I do not like when it reverts to all time on my lead display."

[See full review](https://www.capterra.com/p/137381/FollowUp-Power/#Capterra___2551276)

DY

David Y.

Sr. Vice President

> "Customer service and support is great."

[See full review](https://www.capterra.com/p/137381/FollowUp-Power/#Capterra___3325644)

JR

Jacob R.

Sales Executive

> "The feature that give us trouble is when we rebid work."

[See full review](https://www.capterra.com/p/137381/FollowUp-Power/#Capterra___2537634)

MM

Michael M.

CEO

> "Excellent product, great service from their staff"

[See full review](https://www.capterra.com/p/137381/FollowUp-Power/#Capterra___3348913)

VR

Verified Reviewer

Director of Business Development

> "Seems to be a little strange on the mobile app."

[See full review](https://www.capterra.com/p/137381/FollowUp-Power/#Capterra___2538351)

[View Reviews](https://www.capterra.com/p/137381/FollowUp-Power/reviews/)

JH

Jennifer H.

Service Billing Administrator

> "It has significantly improved our ability to manage service operations, track jobs, and streamline invoicing in one centralized..."

[See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___7130631)

AB

Ashley B.

Department Head

> "It often takes extra time to build reports that provide the specific data we need, and the process isn’t as intuitive as it could be."

[See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___7131317)

AB

Ashley B.

Department Head

> "Having everything in one place gives our team better visibility, improves communication between office and field staff, and helps us..."

[See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___7131317)

JH

Jennifer H.

Service Billing Administrator

> "These can disrupt workflows, especially in accounting and invoicing where timing and consistency are critical."

[See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___7130631)

JH

Jennifer H.

Service Billing Administrator

> "We’ve been using BuildOps as our primary platform for service management, invoicing, and operational tracking, and overall it has been..."

[See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___7130631)

AB

Ashley B.

Department Head

> "This can make it harder to quickly pull insights or track performance without additional effort."

[See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___7131317)

SS

Sasha S.

Co-Founder, Chief Executive Officer and President

> "It groups most of the business in one software that’s an improvement over the jumbled mess we had on hand and it also prevents..."

[See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___7119361)

MS

Mike S.

Service Sales

> "The onboarding process was very rough. When entering assets from the app, it can take a long time to load. "

[See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___7134346)

AB

Ashley B.

Department Head

> "It provides a fast, customer-friendly way to process payments, which has improved our overall customer experience and helped us get..."

[See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___7131317)

SH

Scott H.

Director of Operations

> "They seem like all they care about is closing a ticket, even if the closing is this is a known issue and we are looking into it."

[See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___7136910)

JH

Jennifer H.

Service Billing Administrator

> "The system is robust, and getting everything configured correctly—especially syncing workflows between operations and accounting—takes..."

[See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___7130631)

RF

Ralph F.

Accounts Manager

> "I don't like that I'm unable to make changes to the Asset Checklist after they have been attached to an Agreement. If we clone them..."

[See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___6549951)

JH

Jennifer H.

Service Billing Administrator

> "Invoicing is streamlined from job completion through billing, and it integrates well with accounting systems like QuickBooks Online."

[See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___7130631)

HE

Holly E.

Service Coordinator

> "We have been live for about a year and we are still struggling with making it more efficient on the accounting side of our business."

[See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___7130600)

HE

Holly E.

Service Coordinator

> "It allows me to dispatch and assign calls from anywhere, which as a dispatcher is amazing."

[See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___7130600)

MN

Michael N.

President

> "They can be clunky and not in line with how quoting is performed in the platform."

[See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___7134308)

MW

Melissa W.

Office Manager

> "I would like if they could make the software more customizable for the customer, simplify for customers that don't need all the..."

[See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___7130669)

SH

Scott H.

Director of Operations

> "I would not recommend it to anyone at this time. Until they get their customer experience significantly improved, especially around..."

[See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___7136910)

KP

Kevin P.

sales and technology

> "The interface is straightforward enough for the team to pick up without too much hassle, and having everything in one place has made..."

[See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___7130643)

BM

Bruce M.

HVAC technician

> "Many times I have lost information when I had to restart the app."

[See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___7134738)

JH

Jennifer H.

Service Billing Administrator

> "It provides strong visibility into job progress, which helps both operations and accounting stay aligned."

[See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___7130631)

DD

Dani D.

Dispatcher

> "Seems like the people on the line don't know the product and have to call back constantly."

[See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___7130894)

GD

Genevieve D.

Business Analyst

> "I love BuildOps, his Dashboard, the notes that you can leave on everything, the project dashboard, almost everything!!"

[See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___7134236)

DT

Darrin T.

Operations Manager

> "It does get frustrating when I am on the phone with a customer or tech and have to wait for pages to load."

[See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___6445365)

KP

Kevin P.

sales and technology

> "It does exactly what it's supposed to do — keeping our jobs organised, our teams connected, and our scheduling on track."

[See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___7130643)

KZ

Kaitlin Z.

Office Coordinator

> "Most other issues are fairly minor, like sorting a list of Assets (i.e. RTUs on a property) will not sort them numerically or there..."

[See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___4938620)

PS

Patrick S.

Maintenance Manager

> "It's a great tool to share with prospective customers on how easy it is for the technicians to have information on each of the assets."

[See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___7134330)

TS

Thomas S.

President

> "The program CANNOT sync successfully with QuickBooks Desktop as promised."

[See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___6823737)

GW

Grant W.

President and CEO

> "BuildOps is extremely configurable - features can be turned on and off at the company level or the user level to obtain the optimal..."

[See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___6378239)

MW

Melissa W.

Office Manager

> "Cost-very expensive"

[See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___7130669)

BM

Bruce M.

HVAC technician

> "I love having all the history in photos available to go back and look at on each asset."

[See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___7134738)

CI

Christian I.

Operations Analyst

> "Some of the workflows are more cumbersome."

[See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___6777346)

WP

Whitney P.

Executive Assistant

> "Smooth transition to it, with a lot of tools in the system that helps us with our everyday jobs. "

[See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___7130603)

TS

Thomas S.

President

> "Support is quick to send out an email that they are looking into the issue but slow to solve the issue."

[See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___6823737)

PS

Patrick S.

Maintenance Manager

> "Overall, I have been impressed with the capabilities and tracking of both the technicians work and how easy it is to locate a certain..."

[See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___7134330)

DM

Dorothy M.

CFO

> "The pricebook currently does not have a search feature and reporting feature which would be beneficial when updating pricing."

[See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___6054488)

MN

Michael N.

President

> "AI functions are helpful when shortening workflows."

[See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___7134308)

AM

Aaron M.

Project Manager

> "The customer service and technical support are nonexistent."

[See full review](https://www.capterra.com/p/194155/BuildOps/#SoftwareAdvice___6678901)

GD

Genevieve D.

Business Analyst

> "The dashboard are easily customizable! Once it is setup you don't have to spend hours searching for some information."

[See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___7134236)

MB

Michele B.

Office Manager

> "I struggle with billable materials/items being connected to an sales/expense account instead of the WO department driving it to the..."

[See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___6196020)

DT

Darrin T.

Operations Manager

> "I always get a real person on the phone when I call. When I email, I get a response back usually within a couple of hours. If there is..."

[See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___6445365)

FA

Frederick A.

Company Onwner

> "It seems that the software needs a few more years of development to be branded as a premium software, there are many bugs and the..."

[See full review](https://www.capterra.com/p/194155/BuildOps/#SoftwareAdvice___6065679)

AM

Aisha M.

Operations Manager

> "The dispatch board revolutionized our scheduling system eliminating miscommunication and streamlined the quote to job process."

[See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___6506376)

TP

Tori P.

Dispatch Manager

> "Of course, it is frustrating when the server is down or when a common command suddenly goes buggy, but that would happen with any..."

[See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___6227599)

HE

Holly E.

Service Coordinator

> "The accessibility it is from both desktop and mobile side. "

[See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___7130600)

ZB

Zachariah B.

Data Entry

> "Just the loading will take longer than expected sometimes."

[See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___6507939)

WP

Whitney P.

Executive Assistant

> "Learning to use it was a quicker adjustment than expected and the esthetics of BuildOps is pleasing."

[See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___7130603)

KZ

Kaitlin Z.

Office Coordinator

> "Some areas of functionality where users with full permissions cannot edit basic things can be frustrating."

[See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___4938620)

ZB

Zachariah B.

Data Entry

> "Everything is streamlined to enter data most efficiently, such as being able to enter line items quickly without going through..."

[See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___6507939)

AM

Aaron M.

Project Manager

> "Save yourself the frustration—don’t waste your time or money."

[See full review](https://www.capterra.com/p/194155/BuildOps/#SoftwareAdvice___6678901)

AB

Ashley B.

Department Head

> "Another major advantage is how easy it is to track quotes and work orders."

[See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___7131317)

EC

Emily C.

Operations Manager

> "I could never go back to the pen and paper of doing things."

[See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___6443586)

AB

Ashley B.

Department Head

> "With continued enhancements, it has the potential to be an even more powerful all-in-one solution."

[See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___7131317)

VR

Verified Reviewer

Business Process

> "Reporting does not show all the data we expect such as the total cost of the contract."

[See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___6050190)

MN

Michael N.

President

> "Ease of use, flexibility with different scopes of work service vs construction."

[See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___7134308)

LM

Loura M.

Administrator

> "The software can be buggy, and the constant changes mean that when you take the time to learn something, it is likely to be changed."

[See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___6049365)

Keith O.

Owner

> "Great value for the money easy install, format is user friendly, invoicing is pretty simple, decent features."

[See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___7079019)

DG

Dan G.

Data Admin

> "Accounting integration does not work well with Sage300 so update is a must."

[See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___6274165)

LD

Les D.

Book Keeping

> "Sync's well with QB's desktop."

[See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___7115488)

JH

Jana H.

Credit and Collections Specialist

> "I feel that understanding what we do on the end user (accounting / billing )side was not explored fully prior to go live."

[See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___5061108)

PM

Pam M.

Vice President

> "Implementation is long and hard but once you move through it, you will start to see the benefits."

[See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___7134362)

RW

Robin W.

dispatcher

> "I don't like that I can't tag different items in my work orders."

[See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___5061273)

PM

Pam M.

Vice President

> "BuildOps is continually improving and does listen to customers in planning for improvements."

[See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___7134362)

MP

Matthew P.

Service Manager

> "The forms are very limited in functionality with no integrated logic."

[See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___4995649)

PM

Pam M.

Vice President

> "I like how streamlined it is, how easy it is to see job costs and ease of invoicing."

[See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___7134362)

JB

James B.

Service Coordinator

> "The updates sometimes are not the best and can slow up the software"

[See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___6092749)

DC

Dallas C.

Dispatcher

> "Overall, it has allowed us to better manage our technicians and workflows, resulting in enhanced productivity."

[See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___6526833)

CB

Cameron B.

Payroll Accounts Receivable Specialist

> "We struggled getting our voices heard and struggled getting the customization done."

[See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___6208185)

JM

John M.

Forman

> "Ease of storage and utilizing files on app."

[See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___7131860)

AM

Aaron M.

Project Manager

> "Now, they are completely unresponsive."

[See full review](https://www.capterra.com/p/194155/BuildOps/#SoftwareAdvice___6678901)

MI

Matthew I.

General Manager

> "Build Ops has revolutionized our project management workflows, offering a centralized platform that seamlessly coordinates tasks,..."

[See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___6274349)

JL

Joseph L.

Project Manager/Estimator

> "The service agreement module is a little cumbersome and takes some getting used to."

[See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___5011617)

DC

Dallas C.

Dispatcher

> "BuildOps has been an asset to our business, helping streamline field service operations and improve overall efficiency."

[See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___6526833)

DE

Dana E.

Account Manager

> "some of the customizable aspects are still lacking"

[See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___6187753)

MN

Michael N.

President

> "Progressive company always improving the product for contractors."

[See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___7134308)

LP

Logan P.

Office Manager

> "The time tracking feature is one that we have not used at all."

[See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___4921439)

JB

Joshua B.

Life Safety Division Manager

> "Just a few of the features we love are the submittal packaging and dashboard in the project management side, the ease of invoicing..."

[See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___4940436)

MH

Matt H.

SME

> "Initial startup issues and lack of hierarchy system"

[See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___5061061)

MM

Marci M.

General Manager

> "Technician communication with dispatch is easy with job flags and our integration with QBO has been seamless."

[See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___6467919)

AP

Amanda P.

Senior Project Manager

> "Syncing errors can be troublesome."

[See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___6274778)

[View Reviews](https://www.capterra.com/p/194155/BuildOps/reviews/)

## User interface

[FollowUp CRM](https://www.capterra.com/p/137381/FollowUp-Power/)

4.47 (228)

4.43 (177)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

FollowUp CRM

Top features

37/42

-   ACH Payment Processing
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   API
-   Bid Management
-   Buyer Management
-   Calendar Management
-   Calendar/Reminder System
-   Change Order Management
-   Client Tracking
-   Collaboration Tools
-   Communication Management
-   Contact Management
-   Contract/License Management
-   Customizable Fields
-   Customizable Reports
-   Customizable Templates
-   Data Import/Export
-   Document Management
-   Email Marketing
-   Estimating
-   For AEC Industry
-   Forecasting
-   Generative AI
-   Inventory Management
-   Job Costing
-   Lead Management
-   Procurement Management
-   Project Management
-   Project Time Tracking
-   Project Tracking
-   Quotes/Estimates
-   Reporting/Analytics
-   Sales Approval
-   Sales Pipeline Management
-   Scheduling
-   Subcontractor Management
-   Task Management
-   Third-Party Integrations
-   Warranty Tracking
-   Workflow Management

[See all features](https://www.capterra.com/p/137381/FollowUp-Power/#features)

BuildOps

11/42

-   ACH Payment Processing
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   API
-   Bid Management
-   Buyer Management
-   Calendar Management
-   Calendar/Reminder System
-   Change Order Management
-   Client Tracking
-   Collaboration Tools
-   Communication Management
-   Contact Management
-   Contract/License Management
-   Customizable Fields
-   Customizable Reports
-   Customizable Templates
-   Data Import/Export
-   Document Management
-   Email Marketing
-   Estimating
-   For AEC Industry
-   Forecasting
-   Generative AI
-   Inventory Management
-   Job Costing
-   Lead Management
-   Procurement Management
-   Project Management
-   Project Time Tracking
-   Project Tracking
-   Quotes/Estimates
-   Reporting/Analytics
-   Sales Approval
-   Sales Pipeline Management
-   Scheduling
-   Subcontractor Management
-   Task Management
-   Third-Party Integrations
-   Warranty Tracking
-   Workflow Management

[See all features](https://www.capterra.com/p/194155/BuildOps/#features)

### Recognition

FollowUp CRM is recognized as a top-rated tool in 2 Capterra Shortlist reports

Best Value Construction CRMSoftware (2022) 

BuildOps is recognized as a top-rated tool in 3 Capterra Shortlist reports

### Deployment & support

FollowUp CRM

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

BuildOps

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

FollowUp CRM

-   By Followup CRM
-   Located in United States
-   Founded in 2012

BuildOps

-   By BuildOps
-   Located in United States
-   Founded in 2018

## Popular Comparisons

[FollowUp CRM](https://www.capterra.com/p/137381/FollowUp-Power/)[4.47 (228)](https://www.capterra.com/p/137381/FollowUp-Power/reviews/)

vs

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4.2

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4.3

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4.2

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4.4

4.4

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[View full comparison](https://www.capterra.com/compare/153475-194155/FieldPulse-vs-BuildOps)

[FollowUp CRM](https://www.capterra.com/p/137381/FollowUp-Power/)[4.47 (228)](https://www.capterra.com/p/137381/FollowUp-Power/reviews/)

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Contact vendor for pricing

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$39/month

4.2

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4.3

4.4

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4.6

[View full comparison](https://www.capterra.com/compare/127994-137381/Jobber-vs-FollowUp-Power)

[BuildOps](https://www.capterra.com/p/194155/BuildOps/)[4.43 (177)](https://www.capterra.com/p/194155/BuildOps/reviews/)

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Contact vendor for pricing

Price

Contact vendor for pricing

4.2

Features

4.2

4.4

Ease of Use

4.1

[View full comparison](https://www.capterra.com/compare/150053-194155/ServiceTitan-vs-BuildOps)

[FollowUp CRM](https://www.capterra.com/p/137381/FollowUp-Power/)[4.47 (228)](https://www.capterra.com/p/137381/FollowUp-Power/reviews/)

vs

[JobTread](https://www.capterra.com/p/218503/JobTread/)[4.94 (143)](https://www.capterra.com/p/218503/JobTread/reviews/)

Contact vendor for pricing

Price

$159/year

4.2

Features

4.8

4.4

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/137381-218503/FollowUp-Power-vs-JobTread)

[BuildOps](https://www.capterra.com/p/194155/BuildOps/)[4.43 (177)](https://www.capterra.com/p/194155/BuildOps/reviews/)

vs

[Jobber](https://www.capterra.com/p/127994/Jobber/)[4.58 (1,463)](https://www.capterra.com/p/127994/Jobber/reviews/)

Contact vendor for pricing

Price

$39/month

4.2

Features

4.3

4.4

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/127994-194155/Jobber-vs-BuildOps)

[FollowUp CRM](https://www.capterra.com/p/137381/FollowUp-Power/)[4.47 (228)](https://www.capterra.com/p/137381/FollowUp-Power/reviews/)

vs

[Contractor Foreman](https://www.capterra.com/p/166113/Contractor-Foreman/)[4.48 (832)](https://www.capterra.com/p/166113/Contractor-Foreman/reviews/)

Contact vendor for pricing

Price

$49/month

4.2

Features

4.4

4.4

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/137381-166113/FollowUp-Power-vs-Contractor-Foreman)

[BuildOps](https://www.capterra.com/p/194155/BuildOps/)[4.43 (177)](https://www.capterra.com/p/194155/BuildOps/reviews/)

vs

[Service Fusion](https://www.capterra.com/p/135788/Service-Fusion/)[4.27 (308)](https://www.capterra.com/p/135788/Service-Fusion/reviews/)

Contact vendor for pricing

Price

$245/month

4.2

Features

4.1

4.4

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/135788-194155/Service-Fusion-vs-BuildOps)

[FollowUp CRM](https://www.capterra.com/p/137381/FollowUp-Power/)[4.47 (228)](https://www.capterra.com/p/137381/FollowUp-Power/reviews/)

vs

[Houzz Pro](https://www.capterra.com/p/199689/Houzz-Pro/)[4.30 (1,088)](https://www.capterra.com/p/199689/Houzz-Pro/reviews/)

Contact vendor for pricing

Price

$399/month

4.2

Features

4.2

4.4

Ease of Use

4.2

[View full comparison](https://www.capterra.com/compare/137381-199689/FollowUp-Power-vs-Houzz-Pro)

[BuildOps](https://www.capterra.com/p/194155/BuildOps/)[4.43 (177)](https://www.capterra.com/p/194155/BuildOps/reviews/)

vs

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Contact vendor for pricing

Price

$79/month

4.2

Features

4.5

4.4

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/140363-194155/HouseCall-Pro-vs-BuildOps)

[FollowUp CRM](https://www.capterra.com/p/137381/FollowUp-Power/)[4.47 (228)](https://www.capterra.com/p/137381/FollowUp-Power/reviews/)

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Contact vendor for pricing

Price

$25/month

4.2

Features

4.4

4.4

Ease of Use

4.0

[View full comparison](https://www.capterra.com/compare/61368-137381/Salesforce-vs-FollowUp-Power)

[BuildOps](https://www.capterra.com/p/194155/BuildOps/)[4.43 (177)](https://www.capterra.com/p/194155/BuildOps/reviews/)

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Contact vendor for pricing

Price

$35/month

4.2

Features

4.1

4.4

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/136363-194155/ServiceBox-vs-BuildOps)