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Provet Cloud has features and functionality for clinics of all sizes and specialties. From small practices to universities, Provet Cloud is used by veterinary professionals around the world.
Trusted by over 220,000 beauty & wellness businesses & professionals. From powerful online bookings to secure payments, Vagaro handles your business so you can focus more on what you love.
Very good and a constant work in progress as we learn more and more about what this program can do. We are most impressed with how well they listen to our needs and respond to them in a timely manner.
There are still many defects that make daily activities very difficult, many errors and the customer support is unable to give advise/help in these problems.
So full 10 points to the customer service. They intoduce new features to the software all the time so I'm confident that in the near future the software is going to go from excellent to outstanding.
If you make a mistake with invoicing or need to cancel the invoice it is a little bit clunky and time consuming to offer credit notes etc.
Fantastic to have automated reminders within PMS. Provet's support is brilliant, am confident queries are dealt with and overcome.
Some problems with name of the owner of the bills if we change it.
The amazing customer support and ease of writing medical records. Ease of customization, templates.
Lack of separate field for annual vaccination and separate reminder for that. Otherwise fully complete.
My Clients also appreciate how user friendly it is, and I couldn't agree more. When i have an issue they help me fix it expeditiously Thank you for creating such a well put together software.
They refuse to allow me to have access to my account for the service for November that I paid for. They also refuse to refund the charge from the same day my account was canceled.
I love the mobile version. Clients love it too, the txt reminders are super handy, and booking on line is easy as well for them.
I he worst thing I have experienced is that about 20% of my clients Emails come up as duplicate email and it deletes the email from my client page.
Super easy and on the go with the app on phone. When transferring accounts , reps were very helpful with getting all information and calendar moved over successfully.
They put it off by sending me an email, saying that vagaro is not able to compensate me for the lost money.
Pretty fantastic for a startup and about a third of the cost of Mind Body. Also, if you have any sort of computer/mobile skills, you can figure it out just fine.
Poor customer service with and attitude. Difficult to use for for more then 1-2 people.
Chermaine C.: My name is Chermaine. I'm a small business owner. My business is Kemetic Aesthetics. We have about nine employees. We're in the health and fitness/yoga industry, and I would give it a three. Mind Body previously and Acuity Scheduling. And I chose Vagaro because it was a lot easier for clients to book appointments. So the reasons I chose Vagaro is it is a simpler system compared to other scheduling platforms that clients can book their appointments and is fairly reasonable. So a good value for the price versus Mind Body as they were increasing their rates. Basically all I had to do was download the software. I was able to export a lot of the data from other platforms that we're using, like the client data. And it's very easy to get it integrated with the website and also share it with clients, the link. So it wasn't a difficult process at all to get started. I would definitely say that it is a very easy to use, user-friendly software system that clients like booking appointments with. And also it's like a no frills, very simple. So if you were looking for more features, I would maybe not use Vagaro, but if you wanted something simple and that the clients really enjoy then that was a good value. Vagaro is good for that.
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