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Zonka Feedback vs AskNicely: Which is a better fit?

Updated on February 9th, 2025
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Summary
Key features rated by users
Features selected based on 12,527 reviews from Survey users.
% Fit
Not enough reviews
Feature ratings
Customizable Questions
--
Survey Builder
4.7
Reporting/Analytics
4.8
Data Import/Export
4.8
API
--
% Fit
Missing features
Not enough reviews
Feature ratings
Customizable Questions
NA
Survey Builder
--
Reporting/Analytics
2.0
Data Import/Export
--
API
--
User satisfaction
4.8
User reviews68
Ease of use
4.7
Functionality
4.7
Value for money
4.9
Customer support
4.9
4.6
User reviews100
Ease of use
4.5
Functionality
4.1
Value for money
4.3
Customer support
4.7
Price starts from
Monthly subscription
Free version
Free trial
Monthly subscription
Free version
Free trial
Best for

Zonka Feedback is suited for any service-based industry that relies on customer experience and is looking to change the way they take feedback and make it comprehensive and action-based.

AskNicely is for marketing, operations and customer experience leaders who want to increase repeat purchase rates and referrals.

User reviews
pros & cons
1 / 4
View Reviews
1 / 4
View Reviews
Video reviews
No video reviews yet
No video reviews yet
User interface
No videos provided by vendor
No videos provided by vendor
137773
5 screenshots
141434
5 screenshots
Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

Logo Img
--%
Logo Img
--%
Access Controls/Permissions
207
Important
Activity Dashboard
388
Important

Zonka Feedback

Top Features
33/43
  • Activity Dashboard
  • Data Cleansing
  • Data Security
  • Drag & Drop
  • Dynamic Content
  • Email Reminders
  • Gamification
  • Multiple Question Types
  • Response Quotas
  • Visual Analytics
  • Access Controls/Permissions
  • Alerts/Notifications
  • Anonymous Feedback
  • API
  • Customer Segmentation
  • Customizable Branding
  • Customizable Questions
  • Customizable Templates
  • Data Analysis Tools
  • Data Import/Export
  • Email Marketing
  • Feedback Management
  • Mobile Survey
  • Multi-Channel Distribution
  • Multi-Language
  • NPS Survey Structure
  • Offline Response Collection
  • Pulse Surveys
  • Question Branching
  • Question Library
  • Question Piping
  • Randomization
  • Real-Time Data
  • Reporting/Analytics
  • Response Validation
  • Sentiment Analysis
  • Site Intercept Survey
  • Skip Logic
  • Support Audio/Images/Video
  • Survey Builder
  • Template Management
  • Third-Party Integrations
  • URL Customization
See All features
Hide Survey Software Features -

AskNicely

27/43
Show Survey Software Features +
Zonka Feedback
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
AskNicely
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Zonka Feedback
  • By Zonka Feedback
  • Located in India
  • Founded in 2014
AskNicely
  • By AskNicely
  • Located in United States
  • Founded in 2014
Recommendations

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