Zonka Feedback vs AirVote: Which is a better fit?

Rafael R

CEO

What I love— the integrations are almost endless. Helping the system to tie in seamlessly with our current toolset.

The animation between questions is a little lacking. Background options are a little limited.

This is a very easy to use app with multiple language options and this is nice because some of my clients are more comfortable providing feedback in their native tongue.

Alex A

Sales

Once they implement this feature, it will no longer be a 'Con.

All businesses who aspire to improve based on feedback - be it from customers, prospects, employees, etc. can benefit from their product. It is easy to use, and the value proposition is fantastic.

I stopped hesitating and bought a Zonka Feedback.

The best thing about Zonka Feedback is that it’s really easy to use. I hunted them in my previous organization and was pretty certain my teammates would be happy using it for the same reason.

One thing that I don't like is the UX, which needs a little modernisation, and I think the platform gets a little slow sometimes.

We have had a good experience with responsive customer service and follow through on promises/commitment.

Difficult to set up and monitor for a company where the stickers are in different locations regularly.

Ease of use and it does exactly what they shared when introducing and promoting the software.

The concept is so simple, yet so very useful. How often do customers go to a business and are unsatisfied, but feel too uncomfortable to speak up.

Airvote allows us to be notified of unsanitary conditions in real time which makes a huge difference when it comes to keeping our units in the best possible condition.

I LOVE how AirVote's feedback is immediate, especially if a restroom is out of toilet paper or a toilet is clogged and needs to be serviced as soon as possible.