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Zonka Feedback is suited for any service-based industry that relies on customer experience and is looking to change the way they take feedback and make it comprehensive and action-based.
Businesses owners wanting to create and carry out customer surveys.
What I love— the integrations are almost endless. Helping the system to tie in seamlessly with our current toolset.
The animation between questions is a little lacking. Background options are a little limited.
This is a very easy to use app with multiple language options and this is nice because some of my clients are more comfortable providing feedback in their native tongue.
Once they implement this feature, it will no longer be a 'Con.
All businesses who aspire to improve based on feedback - be it from customers, prospects, employees, etc. can benefit from their product. It is easy to use, and the value proposition is fantastic.
I stopped hesitating and bought a Zonka Feedback.
The best thing about Zonka Feedback is that it’s really easy to use. I hunted them in my previous organization and was pretty certain my teammates would be happy using it for the same reason.
One thing that I don't like is the UX, which needs a little modernisation, and I think the platform gets a little slow sometimes.
Prioritize real-user-identified key features according to your needs to find your best fit.
Zonka Feedback
Top FeaturesUmfrageOnline
UmfrageOnline
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