# Compare Bench vs Zoho Books 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Bench and Zoho Books based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/137795-163115/Bench-Bookkeeping-vs-Zoho-Books

---

# Bench vs Zoho Books Features and Cost Comparison

Last updated March 13th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

BenchZoho Books2/4 selected

[Bench](https://www.capterra.com/p/137795/Bench-Bookkeeping/)[4.5 (312)](https://www.capterra.com/p/137795/Bench-Bookkeeping/reviews/)

[Zoho Books](https://www.capterra.com/p/163115/Zoho-Books/)[4.4 (672)](https://www.capterra.com/p/163115/Zoho-Books/reviews/)

[## Bench](https://www.capterra.com/p/137795/Bench-Bookkeeping/)[4.5 (312)](https://www.capterra.com/p/137795/Bench-Bookkeeping/reviews/)

Starting Price

$349.00/month

Value-for-Money

4.3

Functionality

4.4

Ease of Use

4.6

Customer Service

4.5

Reviews Sentiment

Based on [312 reviews](#user-reviews)

Positive

278

Neutral

4

Negative

30

[## Zoho Books](https://www.capterra.com/p/163115/Zoho-Books/)[4.4 (672)](https://www.capterra.com/p/163115/Zoho-Books/reviews/)

Starting Price

$20.00/month

Value-for-Money

4.4

Functionality

4.3

Ease of Use

4.4

Customer Service

4.2

Reviews Sentiment

Based on [672 reviews](#user-reviews)

Positive

600

Neutral

45

Negative

27

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## Send this comparison chart to my inbox

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What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 7,798 reviews from accounting software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

\--%Fit

Missing features

Feature ratings

Income & Balance Sheet

3.5

Chart of Accounts

NA

Data Security

NA

Document Management

NA

Financial Reporting

4.3

63%Fit

Missing features

Feature ratings

Income & Balance Sheet

4.6

Chart of Accounts

NA

Data Security

4.7

Document Management

NA

Financial Reporting

4.5

User satisfaction

User satisfaction

4.5

User reviews[312](https://www.capterra.com/p/137795/Bench-Bookkeeping/reviews/)

Ease of use

4.6

Functionality

4.4

Value for money

4.3

Customer support

4.5

User satisfaction

4.4

User reviews[672](https://www.capterra.com/p/163115/Zoho-Books/reviews/)

Ease of use

4.4

Functionality

4.3

Value for money

4.4

Customer support

4.2

Price starts from

Price starts from

$349Flat Rate, Per Month

-   Free version
-   Free trial

Price starts from

$20Other, Per Month

-   Free version
-   Free trial

Best for

Best for

Small business owners who want to focus on their business, not their bookkeeping.

Best for

Zoho Books caters to businesses of all sizes across multiple industries, such as legal, real estate, retail, wholesale, education, maritime, financial services, healthcare, manufacturing and more.

## User reviews

Pros & cons

SA

Suman A.

TAx preparer and Licensed Producer

> "I also appreciate the clean reports and easy access to financials, which makes communication with clients smoother."

[See full review](https://www.capterra.com/p/137795/Bench-Bookkeeping/#Capterra___7006364)

Vincent C.

Project Manager

> "Can be pricey for what you get, limited to just bookkeeping (no invoicing/payroll), and harder to switch or customize later."

[See full review](https://www.capterra.com/p/137795/Bench-Bookkeeping/#Capterra___7089023)

KT

Kishore T.

CEO

> "That had a decent workflow in place that lets business owners answer questions at their own pace"

[See full review](https://www.capterra.com/p/137795/Bench-Bookkeeping/#Capterra___6494000)

AM

Angus M.

owner

> "However, nearly two months later, my records remain incomplete, and the work done so far contains hundreds of miscategorized..."

[See full review](https://www.capterra.com/p/137795/Bench-Bookkeeping/#Capterra___6580490)

KB

Kyla B.

Owner

> "Accountants are friendly - if you can get ahold of one."

[See full review](https://www.capterra.com/p/137795/Bench-Bookkeeping/#Capterra___6729553)

VR

Verified Reviewer

CEO

> "They seem to intentionally delay and avoid reports by telling you they need one more thing or someone has to finalize and..."

[See full review](https://www.capterra.com/p/137795/Bench-Bookkeeping/#GetApp___6203336)

KB

Kyla B.

Owner

> "Easy interface."

[See full review](https://www.capterra.com/p/137795/Bench-Bookkeeping/#Capterra___6729553)

NG

Nick G.

Owner

> "Bench promising to fix and refund those services and tax filings and then never doing so, over and over fro months."

[See full review](https://www.capterra.com/p/137795/Bench-Bookkeeping/#Capterra___6241569)

BP

Bethany P.

Accountant

> "I like that they have articles that are helpful to small business owners"

[See full review](https://www.capterra.com/p/137795/Bench-Bookkeeping/#Capterra___4959705)

KT

Kishore T.

CEO

> "They miss the deadlines often."

[See full review](https://www.capterra.com/p/137795/Bench-Bookkeeping/#Capterra___6494000)

JF

Jacob F.

Owner

> "Bit of a bumpy onboarding with aggressive trials clearly operated by a different team, but so much smoother once you start a..."

[See full review](https://www.capterra.com/p/137795/Bench-Bookkeeping/#Capterra___4176003)

DS

Davis S.

President

> "What that means is we do not process refunds for previous months of service; whether you have used the service or not."

[See full review](https://www.capterra.com/p/137795/Bench-Bookkeeping/#GetApp___5046838)

Megan E.

Owner

> "I also love that they often work with entrepreneurs of small businesses like mine, so they know my unique challenges and can..."

[See full review](https://www.capterra.com/p/137795/Bench-Bookkeeping/#Capterra___3586264)

KB

Kyla B.

Owner

> "At this point it feels like a borderline scam."

[See full review](https://www.capterra.com/p/137795/Bench-Bookkeeping/#Capterra___6729553)

BA

Bruno A.

Founder

> "Excellent service to receive an extra dose of stress."

[See full review](https://www.capterra.com/p/137795/Bench-Bookkeeping/#Capterra___6307206)

VR

Verified Reviewer

coo

> "I never leave reviews but we are really frustrated , hoping someone will pay attention to our account after continuously..."

[See full review](https://www.capterra.com/p/137795/Bench-Bookkeeping/#GetApp___6203458)

VR

Verified Reviewer

sound mixer

> "The dashboard chat and customer call scheduling were pretty responsive."

[See full review](https://www.capterra.com/p/137795/Bench-Bookkeeping/#GetApp___3940028)

VR

Verified Reviewer

Founder

> "Customer service was lacking and my bookkeeper would respond to my inquiry on timeline with responses like..."

[See full review](https://www.capterra.com/p/137795/Bench-Bookkeeping/#GetApp___6228203)

AF

Angela F.

Founder

> "Using bench takes bookkeeping tasks off my plate, giving me more time to focus on more important areas to grow my business."

[See full review](https://www.capterra.com/p/137795/Bench-Bookkeeping/#Capterra___3311685)

AM

Amber M.

CEO

> "Each time they send anything over there are multiple errors they need to fix."

[See full review](https://www.capterra.com/p/137795/Bench-Bookkeeping/#SoftwareAdvice___4944479)

PT

Pierpaolo T.

Digital Marketer

> "It is affordable and well equipped"

[See full review](https://www.capterra.com/p/137795/Bench-Bookkeeping/#Capterra___6247995)

AM

Amber M.

CEO

> "They are incapable of filing an accurate tax return."

[See full review](https://www.capterra.com/p/137795/Bench-Bookkeeping/#SoftwareAdvice___4944479)

SE

Smiley E.

Gym Owner / Jail Chaplain

> "I enjoyed the "Messaging" feature & the 1-on-1 calls to straighten out any questions about different expenses & purchases."

[See full review](https://www.capterra.com/p/137795/Bench-Bookkeeping/#Capterra___2909241)

DJ

Don J.

Owner

> "I have tried to cancel them and they keep charging me. When you call, no one answers in any department."

[See full review](https://www.capterra.com/p/137795/Bench-Bookkeeping/#Capterra___6165136)

VL

Veronica L.

CFO

> "Everything is easy to upload and the team is able to communicate with you and ask for documents or ask questions."

[See full review](https://www.capterra.com/p/137795/Bench-Bookkeeping/#Capterra___3542753)

VR

Verified Reviewer

Founder

> "I spent over $5000 and do not have access to my books."

[See full review](https://www.capterra.com/p/137795/Bench-Bookkeeping/#GetApp___6228203)

JS

Johnathan S.

President

> "It helps me easily track, manage expenses without the need of having to look for my bookeeper."

[See full review](https://www.capterra.com/p/137795/Bench-Bookkeeping/#Capterra___3006103)

VR

Verified Reviewer

Founder - CEO

> "Getting in touch with them via email or phone is next to impossible. "

[See full review](https://www.capterra.com/p/137795/Bench-Bookkeeping/#GetApp___5047834)

TC

Toni C.

Owner

> "It is smart and captures transactions in categories once I have categorized them once which saves me a TON of time."

[See full review](https://www.capterra.com/p/137795/Bench-Bookkeeping/#Capterra___3504344)

VR

Verified Reviewer

sound mixer

> "a bit clunky moving from bookkeeping to tax platforms and not knowing which chat/communication to use when customer support..."

[See full review](https://www.capterra.com/p/137795/Bench-Bookkeeping/#GetApp___3940028)

KL

Kevin L.

Owner

> "This makes it easier for me too since I don't need to send them pdfs every month for them to review."

[See full review](https://www.capterra.com/p/137795/Bench-Bookkeeping/#Capterra___2949566)

John W.

Owner operator

> "Bench is more expensive than other options I've tried, but much of that is my fault."

[See full review](https://www.capterra.com/p/137795/Bench-Bookkeeping/#Capterra___4914736)

Guy F.

President

> "Completed my taxes easily and reduced my tax burden, it was the most painless tax process I've had in years."

[See full review](https://www.capterra.com/p/137795/Bench-Bookkeeping/#Capterra___2943412)

BP

Bethany P.

Accountant

> "I dislike that they sometimes don't do a great job with bookkeepin"

[See full review](https://www.capterra.com/p/137795/Bench-Bookkeeping/#Capterra___4959705)

LB

Lesleann B.

Owner

> "I reall loved the idea of using this system and having my books finally taken care of - it was still just as labor-intensive as..."

[See full review](https://www.capterra.com/p/137795/Bench-Bookkeeping/#Capterra___3442373)

Bradley T.

CEO

> "Delayed Tax Filing"

[See full review](https://www.capterra.com/p/137795/Bench-Bookkeeping/#GetApp___6187817)

CC

Cassandra C.

Owner

> "I love having the Bench team keep me on track, organized, and see my financials with ease!"

[See full review](https://www.capterra.com/p/137795/Bench-Bookkeeping/#Capterra___3171778)

DJ

Don J.

Owner

> "They will steal from you and provide no services. "

[See full review](https://www.capterra.com/p/137795/Bench-Bookkeeping/#Capterra___6165136)

Michael S.

Managing Partner

> "The sales and onboarding team was amazing."

[See full review](https://www.capterra.com/p/137795/Bench-Bookkeeping/#Capterra___3732169)

MC

Michelle C.

Owner

> "She is rude, condescending and knows nothing about bookkeeping"

[See full review](https://www.capterra.com/p/137795/Bench-Bookkeeping/#SoftwareAdvice___6236193)

MJ

Matt J.

Owner

> "Good communication from my team, easy to use software."

[See full review](https://www.capterra.com/p/137795/Bench-Bookkeeping/#Capterra___4491608)

VR

Verified Reviewer

coo

> "We have continually asked emailed, texted without a resolution."

[See full review](https://www.capterra.com/p/137795/Bench-Bookkeeping/#GetApp___6203458)

RM

Ronda M.

Owner

> "Excellent team, easy to access rotors, fast turn around."

[See full review](https://www.capterra.com/p/137795/Bench-Bookkeeping/#Capterra___3766575)

VR

Verified Reviewer

sound mixer

> "Furthermore, they will not advise you of critical filing necessities because it's in their list of "disclaimers"."

[See full review](https://www.capterra.com/p/137795/Bench-Bookkeeping/#GetApp___3940028)

LA

Luis A.

Founder

> "Love that I don't have to keep track of all accounting myself and that I can take a look at how the business is doing from a..."

[See full review](https://www.capterra.com/p/137795/Bench-Bookkeeping/#Capterra___2467578)

VR

Verified Reviewer

sound mixer

> "I asked why didn't my tax preparer notify me - the short answer: he didn't even know NYC requires a seperate business filing."

[See full review](https://www.capterra.com/p/137795/Bench-Bookkeeping/#GetApp___3940028)

CC

Cassandra C.

Owner

> "I knew it was time to organize my finances and Bench makes it super easy for me."

[See full review](https://www.capterra.com/p/137795/Bench-Bookkeeping/#Capterra___3171778)

VR

Verified Reviewer

Founder

> "It's impossible to talk to support, they didn't file any returns for us even though we have paid them for 3 years."

[See full review](https://www.capterra.com/p/137795/Bench-Bookkeeping/#GetApp___4630307)

AT

Amy T.

Director

> "The accounting team took our records for the past three years and was able to give us clear understanding of the numbers to..."

[See full review](https://www.capterra.com/p/137795/Bench-Bookkeeping/#Capterra___2527895)

VR

Verified Reviewer

Founder

> "I could not recommend this service to anyone."

[See full review](https://www.capterra.com/p/137795/Bench-Bookkeeping/#GetApp___6228203)

KM

Krista M.

Owner

> "They helped me to apply for the loans that were right for my business and I'm able to see a future for my business because of..."

[See full review](https://www.capterra.com/p/137795/Bench-Bookkeeping/#Capterra___2453960)

NS

Natalie S.

Founder

> "The cost is a lot for my small business."

[See full review](https://www.capterra.com/p/137795/Bench-Bookkeeping/#Capterra___3541858)

DS

Daniel S.

Owner

> "Easy Way To Stay On Top Of My Business, Taxes & Reports."

[See full review](https://www.capterra.com/p/137795/Bench-Bookkeeping/#Capterra___3492951)

BE

Britt E.

CRO

> "We are a projects company, so I anticipate potential issues with project billing and accounting, but that is a future problem."

[See full review](https://www.capterra.com/p/137795/Bench-Bookkeeping/#Capterra___2957018)

AV

Alex V.

Owner

> "I love that it's hands off - I can focus on my business and Bench takes care of all my books!"

[See full review](https://www.capterra.com/p/137795/Bench-Bookkeeping/#Capterra___3127141)

AN

Arsen N.

Founder

> "I am totally ok with it, but I should be informed about this in advance. But informing me a few weeks before the deadline, in..."

[See full review](https://www.capterra.com/p/137795/Bench-Bookkeeping/#Capterra___3422895)

VK

Victoria K.

VP/Creative director

> "The customer service is helpful with any questions we may have"

[See full review](https://www.capterra.com/p/137795/Bench-Bookkeeping/#Capterra___3504578)

SC

Susan C.

owner

> "I still haven't figured out how to get them access to my bank statements, so I have to scan and copy them."

[See full review](https://www.capterra.com/p/137795/Bench-Bookkeeping/#Capterra___2943498)

SS

Scott S.

Owner/Operator

> "Bench helps me stay on top of my bookkeeping and know that my "i"s are dotted and "t"s are crossed."

[See full review](https://www.capterra.com/p/137795/Bench-Bookkeeping/#Capterra___2868982)

JPL

John Paul L.

Owner/CEO

> "Integration took a little longer and a few timely processes to begin that were a little confusing, however all necessary steps..."

[See full review](https://www.capterra.com/p/137795/Bench-Bookkeeping/#Capterra___2967851)

JG

Joshua G.

CEO

> "It links with your accounts so you don't have to manually input everything. AND THEIR TEAM ACTUALLY CARES ABOUT YOU, which is a..."

[See full review](https://www.capterra.com/p/137795/Bench-Bookkeeping/#Capterra___2751782)

Megan E.

Owner

> "I can't find this level of service for the price anywhere else."

[See full review](https://www.capterra.com/p/137795/Bench-Bookkeeping/#Capterra___3586264)

JB

Jonathan B.

Partner

> "Bench helped free up the minimal time that we as business owners have and spend more of that time focusing on our business,..."

[See full review](https://www.capterra.com/p/137795/Bench-Bookkeeping/#Capterra___2356209)

TH

Tyler H.

President

> "Some of the features like attachments don’t work well in the app, I would like to be able to upload pictures and screenshot..."

[See full review](https://www.capterra.com/p/137795/Bench-Bookkeeping/#Capterra___2370444)

Chris B.

Co-Founder

> "I've been using Bench for years now and it's so simple to see and manage my books. When something isn't categorized correctly,..."

[See full review](https://www.capterra.com/p/137795/Bench-Bookkeeping/#Capterra___2457290)

Guy F.

President

> "Communication early in Bench Tax could be improved but I mostly put this on me for being behind."

[See full review](https://www.capterra.com/p/137795/Bench-Bookkeeping/#Capterra___2943412)

AZ

Annelies Z.

Writer

> "The customer service is responsive and professional, helping me stay organized with finances so I can keep working."

[See full review](https://www.capterra.com/p/137795/Bench-Bookkeeping/#Capterra___2224762)

LC

Luisa C.

COO

> "We would like to use the accrual accounting adjustment but haven't been able to get help with this yet."

[See full review](https://www.capterra.com/p/137795/Bench-Bookkeeping/#Capterra___3193919)

SL

Steve L.

Owner

> "Everyone I worked with to understand and use the bookkeeping software was friendly, professional, and helpful."

[See full review](https://www.capterra.com/p/137795/Bench-Bookkeeping/#Capterra___3494039)

AC

Aimee C.

Owner

> "My biggest concern is that in working with the company you get handed off to several different staff."

[See full review](https://www.capterra.com/p/137795/Bench-Bookkeeping/#Capterra___2989978)

SI

Shoney I.

CEO

> "The setup process was very simple & I've enjoyed having a single point of contact at Bench that I can reach out to whenever I..."

[See full review](https://www.capterra.com/p/137795/Bench-Bookkeeping/#Capterra___2509172)

VR

Verified Reviewer

Brand, Marketing Communications & PR Strategist

> "Therefore, it was a near emotional crisis to embrace I had to go into my documents like a surgeon to know every weird detail of..."

[See full review](https://www.capterra.com/p/137795/Bench-Bookkeeping/#Capterra___2459760)

ES

Emily S.

Owner

> "The stress of organizing everything for taxes is lifted off, and I know that I always have someone working on it everyday on my..."

[See full review](https://www.capterra.com/p/137795/Bench-Bookkeeping/#Capterra___2498067)

AC

Aimee C.

Owner

> "The device is expensive compared to other bookkeeping devices."

[See full review](https://www.capterra.com/p/137795/Bench-Bookkeeping/#Capterra___2989978)

NV

Nichole V.

Salon owner

> "This is my first year using them but I’m hopeful that end of year will go very smoothly and my accountant will be able to save..."

[See full review](https://www.capterra.com/p/137795/Bench-Bookkeeping/#Capterra___2301027)

LB

Lesleann B.

Owner

> "I felt like I was paying a premium price and still having to do a bulk of the work."

[See full review](https://www.capterra.com/p/137795/Bench-Bookkeeping/#Capterra___3442373)

MS

Michael S.

Owner

> "Takes the distracting minutiae out of my daily work and lets me focus on what I'm good at"

[See full review](https://www.capterra.com/p/137795/Bench-Bookkeeping/#Capterra___2486508)

Samantha G.

Owner

> "The only challenging initial integration was with Paypal- myself and the Bench team member had a hard time linking everything."

[See full review](https://www.capterra.com/p/137795/Bench-Bookkeeping/#Capterra___2571562)

SS

Sonya S.

Owner/chef

> "It helps me understand my financials in one glance, all in one place."

[See full review](https://www.capterra.com/p/137795/Bench-Bookkeeping/#Capterra___2370528)

MM

Marie M.

Founder

> "On top of all of that, it took them about TWO MONTHS to do my final end of year books that I could pass onto my CPA."

[See full review](https://www.capterra.com/p/137795/Bench-Bookkeeping/#Capterra___2291254)

[View Reviews](https://www.capterra.com/p/137795/Bench-Bookkeeping/reviews/)

VR

Verified Reviewer

Growth Head - Sales

> "It’s also one of the most widely used products out there and has really played a big role in transforming how businesses manage..."

[See full review](https://www.capterra.com/p/163115/Zoho-Books/#Capterra___7122967)

LT

Luke T.

Director and Tutor

> "Another small problem is that it doesn't import your bank transactions until the day after the transaction has taken place,..."

[See full review](https://www.capterra.com/p/163115/Zoho-Books/#Capterra___6829781)

VR

Verified Reviewer

Gen Secretary

> "Havent experienced any bug, there was one concern which was fixed immediately. and i'd recommend it for both small business as..."

[See full review](https://www.capterra.com/p/163115/Zoho-Books/#Capterra___7058032)

DS

David S.

Customer Service Representative

> "The mobile app isn’t as functional as the desktop version, and while the reporting options are good, they could be better..."

[See full review](https://www.capterra.com/p/163115/Zoho-Books/#Capterra___6692753)

VR

Verified Reviewer

Gen Secretary

> "Data management is so good, i am uploading all the invoices too in the application."

[See full review](https://www.capterra.com/p/163115/Zoho-Books/#Capterra___7058032)

GK

Girish K.

Owber

> "No desire to even show how a feature works."

[See full review](https://www.capterra.com/p/163115/Zoho-Books/#SoftwareAdvice___7076078)

Raj Shekhar S.

Cofounder

> "Their has been no product failures or issues, and new features are regularly rolled out too."

[See full review](https://www.capterra.com/p/163115/Zoho-Books/#Capterra___7066801)

GK

Girish K.

Owber

> "Zoho support has no solution for this."

[See full review](https://www.capterra.com/p/163115/Zoho-Books/#SoftwareAdvice___7076078)

BB

Ben B.

CEO

> "Free plan for businesses under $50K in revenue is good and we use it with Zoho Expense and it works seamlessly."

[See full review](https://www.capterra.com/p/163115/Zoho-Books/#Capterra___6734256)

SG

Sally G.

Customer Service Auditor

> "Some features don't work if you are not in the US."

[See full review](https://www.capterra.com/p/163115/Zoho-Books/#Capterra___6861693)

BB

Ben B.

CEO

> "Favorite feature: automated invoicing and payment tracking."

[See full review](https://www.capterra.com/p/163115/Zoho-Books/#Capterra___6734256)

DR

Darren R.

Director

> "The only one annoyance is the search from some screens you need to know the exact customer name or item name to search. Where as..."

[See full review](https://www.capterra.com/p/163115/Zoho-Books/#Capterra___5072227)

Alfredo J.

Consultant

> "I was able to easily migrate after a bad experience with quickbooks and from there been able to slightly customize it for my needs."

[See full review](https://www.capterra.com/p/163115/Zoho-Books/#Capterra___6501659)

AV

Alisodai V.

Proprietor

> "They were unable to give any solution for my problem even after 7 months time."

[See full review](https://www.capterra.com/p/163115/Zoho-Books/#Capterra___7020672)

ME

Mohamed E.

manager

> "The best thing that has happened to me is the ease with which I can now complete all accounting activities with Zoho Books."

[See full review](https://www.capterra.com/p/163115/Zoho-Books/#Capterra___6423440)

HD

Haythum D.

IT Engineer

> "in Zoho Books can't customize more advanced financial reportsZoho Books is more costly compared to other accounting software..."

[See full review](https://www.capterra.com/p/163115/Zoho-Books/#Capterra___4946352)

VR

Verified Reviewer

COO

> "I love the waste option of opportunities to adapt things like templates to automate as much as possible and safe time."

[See full review](https://www.capterra.com/p/163115/Zoho-Books/#Capterra___6648480)

ME

Mohamed E.

manager

> "Data migration is quite difficult for businesses with a lot of data."

[See full review](https://www.capterra.com/p/163115/Zoho-Books/#Capterra___6423440)

ME

Mohamed E.

manager

> "One of the easiest interfaces for creating estimates and invoices is Zoho Books."

[See full review](https://www.capterra.com/p/163115/Zoho-Books/#Capterra___6423440)

MG

Michael G.

President

> "does not integrate easily with Microsoft Office suite"

[See full review](https://www.capterra.com/p/163115/Zoho-Books/#Capterra___6559335)

ME

Mohamed E.

manager

> "The main benefit is that it offers a range of plans at reasonable prices to accommodate diverse business needs."

[See full review](https://www.capterra.com/p/163115/Zoho-Books/#Capterra___6423440)

DS

DAMON S.

Director

> "Uncleared notifications on the app that I just can’t seem to clear"

[See full review](https://www.capterra.com/p/163115/Zoho-Books/#Capterra___6466142)

NL

Nzai L.

project officer sanitation and hygiene

> "i like the ability of the software to manage clients online through clients patrol and making recuring invoices payments , its..."

[See full review](https://www.capterra.com/p/163115/Zoho-Books/#Capterra___4962668)

PB

Phillip B.

President

> "For example, if you accidently add a wrong item you will have to cancel it out on the books with another entry."

[See full review](https://www.capterra.com/p/163115/Zoho-Books/#Capterra___6178338)

DS

David S.

Customer Service Representative

> "It also offers great GST compliance features which are a big advantage for my business."

[See full review](https://www.capterra.com/p/163115/Zoho-Books/#Capterra___6692753)

MA

Monica A.

program manager

> "the application is very hard to master mostly on how to handle recurring payments within your organization"

[See full review](https://www.capterra.com/p/163115/Zoho-Books/#Capterra___4983997)

DR

Darren R.

Director

> "We love Zoho ability to access from anywhere and allows a business owner to monitor things even when they are not on site."

[See full review](https://www.capterra.com/p/163115/Zoho-Books/#Capterra___5072227)

AM

Alicia M.

Accountant

> "For example, in the UK a sales balance of -£100 means that the customer owes £100 pounds and has to pay."

[See full review](https://www.capterra.com/p/163115/Zoho-Books/#Capterra___6028821)

Alfredo J.

Consultant

> "I enjoy how it integrates with their expense tracker and with PayPal."

[See full review](https://www.capterra.com/p/163115/Zoho-Books/#Capterra___6501659)

SK

Stephen K.

insurance manager

> "it limits vendors list and once reached you have to pay additional amount first and its very difficult to learn basically how to..."

[See full review](https://www.capterra.com/p/163115/Zoho-Books/#Capterra___4655805)

BB

Ben B.

CEO

> "Mobile app is a plus, gives real-time access to financials."

[See full review](https://www.capterra.com/p/163115/Zoho-Books/#Capterra___6734256)

SY

Surjesh Y.

Software Engineer

> "Some users might discover that the software is not as customised as they would want. Although it has a variety of functions, there..."

[See full review](https://www.capterra.com/p/163115/Zoho-Books/#Capterra___4628961)

Juan B.

CEO

> "I am able to set up recurring billing for my clients, which has saved me a lot of time and helped me maintain a steady stream of..."

[See full review](https://www.capterra.com/p/163115/Zoho-Books/#Capterra___4903814)

RE

Rajesh E.

DIRECTOR

> "expense print layout is against the income tax rules.. if any invoice is having more than 200 products the invoice will not..."

[See full review](https://www.capterra.com/p/163115/Zoho-Books/#SoftwareAdvice___3567105)

VR

Verified Reviewer

COO

> "Zoho Books combines quoting, invoicing in a very efficient way."

[See full review](https://www.capterra.com/p/163115/Zoho-Books/#Capterra___6648480)

SD

Sharif D.

Inventory analyst

> "the software is expensive in case you are purchasing it once"

[See full review](https://www.capterra.com/p/163115/Zoho-Books/#Capterra___4980610)

AT

Amy T.

CFO

> "Customization for our specific business was a huge game changer, as we didn't need to get outside help involved to make simple..."

[See full review](https://www.capterra.com/p/163115/Zoho-Books/#Capterra___4982810)

HN

Hilda N.

Youth research advisor

> "The application is mostly very slow when updating it and in the process you may lose your data and in the due course costimg you a..."

[See full review](https://www.capterra.com/p/163115/Zoho-Books/#Capterra___4707361)

JK

Jeethendra K.

Founder & CEO

> "The ease of using the zoho books across all the device since the data is stored in server rather than tally in which the data is..."

[See full review](https://www.capterra.com/p/163115/Zoho-Books/#GetApp___5019964)

IL

Immaculate L.

Finance Director

> "The bank connection doesn't always work nicely, sometimes it delay to update and end up sending incorrect statements to customers."

[See full review](https://www.capterra.com/p/163115/Zoho-Books/#Capterra___4604401)

CS

Connor S.

Brokerage Operations Associate

> "The invoices module in Zoho Books and very well laid out and easy to use for people who are new to these kinds of platforms."

[See full review](https://www.capterra.com/p/163115/Zoho-Books/#Capterra___6537888)

Jared L.

Business Development

> "No need to wait for another person to send an invoice and possibly lose the customer to dead time from 'Yes' to the ability to pay"

[See full review](https://www.capterra.com/p/163115/Zoho-Books/#Capterra___3859870)

SG

Sally G.

Customer Service Auditor

> "The interface is clean and clear."

[See full review](https://www.capterra.com/p/163115/Zoho-Books/#Capterra___6861693)

WO

William O.

Manager

> "So I am just going to find something else can consider all the work I have done in my account as a loss...."

[See full review](https://www.capterra.com/p/163115/Zoho-Books/#SoftwareAdvice___5078207)

LL

Lydia L.

Blow Mold Operator

> "It uses automations which allows us to eliminate the manual entry work and reduce the dependency on the repetitive tasks."

[See full review](https://www.capterra.com/p/163115/Zoho-Books/#Capterra___6006953)

MS

Melissa S.

CSR

> "Gets very expensive to activate advanced features"

[See full review](https://www.capterra.com/p/163115/Zoho-Books/#Capterra___6002964)

JW

Joel W.

Program Manager

> "I like the way the software allows us to reconcile various transaction hence eliminating errors in reporting."

[See full review](https://www.capterra.com/p/163115/Zoho-Books/#Capterra___6167413)

Kirti V.

developer

> "However, some users have reported issues with customer support and limited customization options."

[See full review](https://www.capterra.com/p/163115/Zoho-Books/#Capterra___4631918)

WT

Winnie T.

Manager

> "I've been able to manage the accountabilities while at my home by using this software to manage the accountabilities and project..."

[See full review](https://www.capterra.com/p/163115/Zoho-Books/#Capterra___5012216)

Shyamal P.

Founder

> "They forced us to buy 12 months subscription saying migration won't be done unless we pay2."

[See full review](https://www.capterra.com/p/163115/Zoho-Books/#Capterra___4611027)

VR

Verified Reviewer

Growth Head - Sales

> "Customer service is also very prompt and helpful team."

[See full review](https://www.capterra.com/p/163115/Zoho-Books/#Capterra___7122967)

JV

James V.

Assistant Management Accountant

> "Team collaboration related features of Zoho Books are not quite sufficient for our requirements."

[See full review](https://www.capterra.com/p/163115/Zoho-Books/#Capterra___4070417)

WT

Winnie T.

Manager

> "I use it for project planning and accounting While sitting in my dining room therefore it eased work for me"

[See full review](https://www.capterra.com/p/163115/Zoho-Books/#Capterra___5012216)

Becky F.

Software Developer

> "This is the trickiest part because I can't really think of anything I dislike; however, I do have some comment on the quality of..."

[See full review](https://www.capterra.com/p/163115/Zoho-Books/#Capterra___4669391)

VV

Vikas V.

Software Consultant

> "Reports are a great way to break things down for more clarifity."

[See full review](https://www.capterra.com/p/163115/Zoho-Books/#Capterra___6685125)

VR

Verified Reviewer

Software developer

> "Limited customer support users can only access support via email or live chat,- limited user permissions"

[See full review](https://www.capterra.com/p/163115/Zoho-Books/#Capterra___4640276)

KI

Kalume I.

Senior IT technician

> "The software integrates with Zoho invoice which makes work of creating invoice easy and massive. "

[See full review](https://www.capterra.com/p/163115/Zoho-Books/#Capterra___5003016)

Kirti V.

developer

> "Zoho Books offers limited support options, which may be frustrating for users who require immediate assistance."

[See full review](https://www.capterra.com/p/163115/Zoho-Books/#Capterra___4631918)

Juan B.

CEO

> "I was able to easily and quickly track my income and expenses and generate financial reports in seconds."

[See full review](https://www.capterra.com/p/163115/Zoho-Books/#Capterra___4903814)

VR

Verified Reviewer

Land Surveyor

> "There are also expenses that I incur on my own as an employee of the company that need to be assigned to me alone still using my..."

[See full review](https://www.capterra.com/p/163115/Zoho-Books/#GetApp___3433842)

AT

Amy T.

CFO

> "It is great for companies with project management, from estimate to sales order to purchase orders and Invoicing."

[See full review](https://www.capterra.com/p/163115/Zoho-Books/#Capterra___4982810)

DP

Darshan P.

Administrator

> "It has more user restrictions and payroll service is not available."

[See full review](https://www.capterra.com/p/163115/Zoho-Books/#Capterra___4775876)

BB

Ben B.

CEO

> "Cloud-based with a solid mobile app so good for being on the go."

[See full review](https://www.capterra.com/p/163115/Zoho-Books/#Capterra___6734256)

BH

Ben H.

Manager

> "Very little hand holding or clues for the average business user that doesn't have an accounting degree."

[See full review](https://www.capterra.com/p/163115/Zoho-Books/#Capterra___4622616)

VK

Vinit K.

Backend developer

> "The ability of Zoho Books to handle accounting chores like billing, expenditure tracking, and bank reconciliations is one of its..."

[See full review](https://www.capterra.com/p/163115/Zoho-Books/#Capterra___4623050)

SV

Shanmugam V.

Article Trainee

> "The data migration from our old software to Zoho was a bit difficult."

[See full review](https://www.capterra.com/p/163115/Zoho-Books/#Capterra___4601740)

GK

Gatuko K.

Accounting Manager

> "It handles accounts payable and comes with lots of data security features"

[See full review](https://www.capterra.com/p/163115/Zoho-Books/#Capterra___6174493)

FF

Frank F.

President

> "When there is an update with the a financial institution Zoho Books takes forever to make that update causing issues with keeping..."

[See full review](https://www.capterra.com/p/163115/Zoho-Books/#Capterra___3503773)

Dedre M.

Owner

> "Due to the fact that you can manager all financially transactions within your dashboard, including invoicing and billing, makes..."

[See full review](https://www.capterra.com/p/163115/Zoho-Books/#Capterra___4808090)

TM

Theresa M.

CEO

> "They forgot to tell you to click on Settings first, and THEN select Preferences."

[See full review](https://www.capterra.com/p/163115/Zoho-Books/#Capterra___4793501)

HN

Hilda N.

Youth research advisor

> "With Zoho book I have been able to manage customers and suppliers interaction using client protal and by sitting up payments..."

[See full review](https://www.capterra.com/p/163115/Zoho-Books/#Capterra___4707361)

BC

Briana C.

Accounts Payable Manager

> "Now that things are web-based when the wi-fi goes out I can't use the software."

[See full review](https://www.capterra.com/p/163115/Zoho-Books/#Capterra___4344049)

JU

Judith U.

Procurement officer

> "It is great for small businesses and easy to use."

[See full review](https://www.capterra.com/p/163115/Zoho-Books/#Capterra___6824666)

Shyamal P.

Founder

> "This migration tool fails for unknown reasosns."

[See full review](https://www.capterra.com/p/163115/Zoho-Books/#Capterra___4611027)

SA

Sayed A.

Project Engineer

> "It has automation capabilities, such as automatic bank feeds and recurring invoices, have been praised for saving time and..."

[See full review](https://www.capterra.com/p/163115/Zoho-Books/#Capterra___4741271)

MK

Milena K.

Bookkeeper

> "Limitation of the functions and the customer service wasn't as expected."

[See full review](https://www.capterra.com/p/163115/Zoho-Books/#Capterra___4789839)

TA

Tarek A.

Customer Service Specialist

> "I get tasks related to real-time management, such as interval billing and invoicing, so ZohoBooks' features are practical for this..."

[See full review](https://www.capterra.com/p/163115/Zoho-Books/#Capterra___4602422)

Andre V.

Director

> "They do not fix old issues unless they are critical to the functioning of the software."

[See full review](https://www.capterra.com/p/163115/Zoho-Books/#Capterra___3718664)

Kirti V.

developer

> "Zoho Books automates many time-consuming tasks, such as invoicing, payment reminders, and expense tracking, saving you time and..."

[See full review](https://www.capterra.com/p/163115/Zoho-Books/#Capterra___4631918)

KF

Kadeem F.

IT Consultant

> "Invoice customisation is really lacking."

[See full review](https://www.capterra.com/p/163115/Zoho-Books/#Capterra___4780181)

[View Reviews](https://www.capterra.com/p/163115/Zoho-Books/reviews/)

## User interface

[Bench](https://www.capterra.com/p/137795/Bench-Bookkeeping/)

4.49 (312)

[Zoho Books](https://www.capterra.com/p/163115/Zoho-Books/)

4.39 (672)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Access Controls/Permissions

207

Important

Accounts Payable

150

Important

Accounts Receivable

120

Important

Bench

15/45

-   Access Controls/Permissions
-   Accounts Payable
-   Accounts Receivable
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   API
-   Approval Process Control
-   Audit Management
-   Audit Trail
-   Bank Reconciliation
-   Billing & Invoicing
-   Budgeting/Forecasting
-   Cash Flow Management
-   Chart of Accounts
-   Compliance Management
-   Currency Conversion
-   Data Security
-   Document Management
-   Encryption
-   Expense Tracking
-   Financial Consolidation & Close Management
-   Financial Management
-   Financial Reporting
-   Fixed Asset Management
-   Fund Accounting
-   General Ledger
-   Generative AI
-   Income & Balance Sheet
-   Mobile Access
-   Multi-Currency
-   Multi-Location
-   Payment Processing
-   Payroll Management
-   Project Accounting
-   Purchase Order Management
-   Quotes/Estimates
-   Receipt Management
-   Recurring/Subscription Billing
-   Reminders
-   Sales Tax Management
-   Status Tracking
-   Tax Management
-   Third-Party Integrations
-   Workflow Management

[See all features](https://www.capterra.com/p/137795/Bench-Bookkeeping/#features)

Zoho Books

Top features

28/45

-   Access Controls/Permissions
-   Accounts Payable
-   Accounts Receivable
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   API
-   Approval Process Control
-   Audit Management
-   Audit Trail
-   Bank Reconciliation
-   Billing & Invoicing
-   Budgeting/Forecasting
-   Cash Flow Management
-   Chart of Accounts
-   Compliance Management
-   Currency Conversion
-   Data Security
-   Document Management
-   Encryption
-   Expense Tracking
-   Financial Consolidation & Close Management
-   Financial Management
-   Financial Reporting
-   Fixed Asset Management
-   Fund Accounting
-   General Ledger
-   Generative AI
-   Income & Balance Sheet
-   Mobile Access
-   Multi-Currency
-   Multi-Location
-   Payment Processing
-   Payroll Management
-   Project Accounting
-   Purchase Order Management
-   Quotes/Estimates
-   Receipt Management
-   Recurring/Subscription Billing
-   Reminders
-   Sales Tax Management
-   Status Tracking
-   Tax Management
-   Third-Party Integrations
-   Workflow Management

[See all features](https://www.capterra.com/p/163115/Zoho-Books/#features)

### Recognition

No recognitions have been awarded to Bench

Zoho Books is recognized as a top-rated tool in 3 Capterra Shortlist reports

### Deployment & support

Bench

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Zoho Books

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Bench

-   By Bench Accounting
-   Located in Canada
-   Founded in 2012

Zoho Books

-   By Zoho
-   Located in United States
-   Founded in 1996

## Popular Comparisons

[Bench](https://www.capterra.com/p/137795/Bench-Bookkeeping/)[4.49 (312)](https://www.capterra.com/p/137795/Bench-Bookkeeping/reviews/)

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4.6

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4.4

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4.4

4.6

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[Zoho Books](https://www.capterra.com/p/163115/Zoho-Books/)[4.39 (672)](https://www.capterra.com/p/163115/Zoho-Books/reviews/)

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4.3

Features

4.6

4.4

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[Bench](https://www.capterra.com/p/137795/Bench-Bookkeeping/)[4.49 (312)](https://www.capterra.com/p/137795/Bench-Bookkeeping/reviews/)

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4.4

Features

4.3

4.6

Ease of Use

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[Zoho Books](https://www.capterra.com/p/163115/Zoho-Books/)[4.39 (672)](https://www.capterra.com/p/163115/Zoho-Books/reviews/)

vs

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$20/month

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4.3

Features

4.6

4.4

Ease of Use

4.7

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[Bench](https://www.capterra.com/p/137795/Bench-Bookkeeping/)[4.49 (312)](https://www.capterra.com/p/137795/Bench-Bookkeeping/reviews/)

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Contact vendor for pricing

4.4

Features

4.2

4.6

Ease of Use

4.0

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[Zoho Books](https://www.capterra.com/p/163115/Zoho-Books/)[4.39 (672)](https://www.capterra.com/p/163115/Zoho-Books/reviews/)

vs

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4.3

Features

4.4

4.4

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/163115-174984/Zoho-Books-vs-QuickBooks-Enterprise)

[Bench](https://www.capterra.com/p/137795/Bench-Bookkeeping/)[4.49 (312)](https://www.capterra.com/p/137795/Bench-Bookkeeping/reviews/)

vs

[QuickBooks Desktop](https://www.capterra.com/p/212058/QuickBooks-Desktop-Pro/)[4.37 (2,559)](https://www.capterra.com/p/212058/QuickBooks-Desktop-Pro/reviews/)

$349/month

Price

$1922/year

4.4

Features

4.3

4.6

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/137795-212058/Bench-Bookkeeping-vs-QuickBooks-Desktop-Pro)

[Zoho Books](https://www.capterra.com/p/163115/Zoho-Books/)[4.39 (672)](https://www.capterra.com/p/163115/Zoho-Books/reviews/)

vs

[Xero](https://www.capterra.com/p/120109/Xero/)[4.40 (3,295)](https://www.capterra.com/p/120109/Xero/reviews/)

$20/month

Price

$25/month

4.3

Features

4.3

4.4

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/120109-163115/Xero-vs-Zoho-Books)

[Bench](https://www.capterra.com/p/137795/Bench-Bookkeeping/)[4.49 (312)](https://www.capterra.com/p/137795/Bench-Bookkeeping/reviews/)

vs

[Sage Intacct](https://www.capterra.com/p/76/Intacct/)[4.29 (684)](https://www.capterra.com/p/76/Intacct/reviews/)

$349/month

Price

Contact vendor for pricing

4.4

Features

4.2

4.6

Ease of Use

4.2

[View full comparison](https://www.capterra.com/compare/76-137795/Intacct-vs-Bench-Bookkeeping)

[Zoho Books](https://www.capterra.com/p/163115/Zoho-Books/)[4.39 (672)](https://www.capterra.com/p/163115/Zoho-Books/reviews/)

vs

[NetSuite](https://www.capterra.com/p/135757/NetSuite/)[4.23 (2,042)](https://www.capterra.com/p/135757/NetSuite/reviews/)

$20/month

Price

Contact vendor for pricing

4.3

Features

4.2

4.4

Ease of Use

4.0

[View full comparison](https://www.capterra.com/compare/135757-163115/NetSuite-vs-Zoho-Books)