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We work together with franchises of all sizes in all industries.
Construction, Oil & Gas, Mining, Manufacturing, Mechanical, Electrical, Plumbing, Heating, Excavating, Heavy Construction, etc.
We are using Noraxx to improve restaurant cleanliness and process implementation. Neal and the team have been great to deal with, professional, responsive and flexible.
Can be hard to navigate at times when using to find reporting.
Able to compare audits easy to use when you figure it out. Gives you lots of useful info to help my franchises improve.
The offline updating didn't always update. Very little info or job aids to learn the software.
The team is very responsive and have done a great job in building a system that meets our needs and integrates well with our systems.
It seems to have difficulty functioning in mobile site.
Their team is dedicated to listening to your needs and will try to develop a solution, if possible. Customer support is always fast, efficient and friendly.
SiteDocs team is always supportive and we can reach them and get help immediately. We are very satisfied with SiteDocs, and we highly recommend other companies to use this software.
The only downside I have found is assigning locations to employees.
Overall, this has been an amazing software to use. Customer service is second to none, and the software's ability to be customized for our needs has been worth every penny.
I don't like that i have to enter start date when i enter a new job. Basically i have to wait until i know the start date before I enter the job which is a bit inconvenient.
My overall experience has been very good. They have been consistently responsive when I have had a question or concern.
Sycning phones so I as the admin get the forms on time seems to sometimes be a problem.
The customer service has been excellent, as they have worked directly with our IT Dept and myself as an administrative user. This program has shaved multiple hours off my schedule with great accuracy.
With guys that are technically challenged it makes it a little difficult for them to learn.
Ron: Hello, my name is Ron. I'm a construction manager for a plumbing company. Our size is approximately 170 employees. And SiteDocs' rating is five out of five. We tried using other software companies, but we continued going back to hard paper due to the lack of consistency that SiteDocs can give us. The reason we chose SiteDocs was the simple usage. For all of our employees it was very simple and easy to teach. Plus, the form building is very... Getting started with SiteDocs was great. They helped to build our first sets of forms and walked us through a tremendous amount of form building, and made life a lot easier for us and my assistant. I would highly recommend SiteDocs for anyone that has any sort of company, more than 20 employees for sure, for ease of form building plus enhancements, plus double-checking guys to ensure HAEs are completed.
FranchiseBlast
SiteDocs
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