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better software since 1999
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We work together with franchises of all sizes in all industries.
Businesses who need to ensure consistent standards across different processes, locations or teams: quality, safety, hygiene, brand standards, standard operating procedures, management reviews etc.
We are using Noraxx to improve restaurant cleanliness and process implementation. Neal and the team have been great to deal with, professional, responsive and flexible.
Can be hard to navigate at times when using to find reporting.
Able to compare audits easy to use when you figure it out. Gives you lots of useful info to help my franchises improve.
The offline updating didn't always update. Very little info or job aids to learn the software.
The team is very responsive and have done a great job in building a system that meets our needs and integrates well with our systems.
It seems to have difficulty functioning in mobile site.
Their team is dedicated to listening to your needs and will try to develop a solution, if possible. Customer support is always fast, efficient and friendly.
The GOA support are amazing. They are always available to helps us to increase our ideas to increase our training with our team.
The product often logs you out when trying to upload photos, this happens on a daily basis. Limits you to only uploading 4 photos when showing damage ect, so limits what you can show on reports.
Their dedication to ensuring a positive user experience has been instrumental in maximizing the benefits of the platform.
There is no possibility to generate more informative reports or reports that can be customized.
Customer support has been amazing with our dedicated client manager readily available and helpdesk very responsive when (rarely) required.
Can't really say there's anything to dislike when you still exploring.
I am now very happy with the audit template. Thanks [SENSITIVE CONTENT]for all your help.
Not sure if I can think of any features that I would change.
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