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EV Reach vs Livecare Support: Which is a better fit?

Updated on May 5th, 2024
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What's your intended use case?
Summary
Key features rated by users
Features selected based on 7,436 reviews from Remote Support users.
% Fit
Not enough reviews
Feature ratings
Remote Access/Control
4.5
SSL Security
--
Unattended Access
3.9
Server Monitoring
--
Screen Sharing
4.2
% Fit
Not enough reviews
Feature ratings
Remote Access/Control
4.6
SSL Security
5.0
Unattended Access
4.6
Server Monitoring
4.0
Screen Sharing
4.4
User satisfaction
4.6
User reviews133
Ease of use
4.5
Functionality
4.6
Value for money
4.6
Customer support
4.6
4.4
User reviews53
Ease of use
4.6
Functionality
4.5
Value for money
4.4
Customer support
4.4
Price starts from
Monthly subscription
Free version
Free trial
Yearly subscription
Free version
Free trial
Best for

Thousands of organizations trust EV Reach to control, support, and administer their IT environments. EV Reach is for IT Departments, Service Providers and, Product and Kiosk Support.

- IT - Public Administration - Smartworking - Utilities - Manufacturing

User reviews
pros & cons
1 / 4
View Reviews
Not enough reviews
View Reviews
Video reviews
No video reviews yet
No video reviews yet
User interface
No videos provided by vendor
No videos provided by vendor
137908
5 screenshots
216586
4 screenshots
Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

Logo Img
--%
Logo Img
--%
Access Controls/Permissions
207
Important
Activity Dashboard
388
Important

EV Reach

Top Features
34/44
  • Activity Dashboard
  • API
  • CRM
  • Multi-Channel Communication
  • Self Service Portal
  • Single Sign On
  • Two-Factor Authentication
  • Two-Way Audio & Video
  • Video Conferencing
  • Video Support
  • Access Controls/Permissions
  • Activity Tracking
  • Annotations
  • Audit Trail
  • Chat/Messaging
  • Collaboration Tools
  • Compliance Management
  • Customizable Branding
  • Customizable Reports
  • Diagnostic Tools
  • File Sharing
  • File Transfer
  • Multiple User Accounts
  • Real-Time Chat
  • Real-Time Monitoring
  • Real-Time Notifications
  • Real-Time Updates
  • Remote Access/Control
  • Remote Monitoring & Management
  • Remote Update/Installation
  • Reporting/Analytics
  • Screen Sharing
  • Server Monitoring
  • Session Recording
  • Session Transfer
  • SSL Security
  • Summary Reports
  • Support Ticket Management
  • Surveys & Feedback
  • Third-Party Integrations
  • Troubleshooting
  • Unattended Access
  • User Management
  • Workflow Management
See All features
Hide Remote Support Software Features -

Livecare Support

29/44
Show Remote Support Software Features +
EV Reach
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Livecare Support
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
EV Reach
  • By EasyVista
  • Located in United States
  • Founded in 1988
Livecare Support
  • By Icona
  • Located in Italy
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