# Compare N-central vs Zoho Assist 2026 | Capterra > Unsure of what to choose? Check Capterra to compare N-central and Zoho Assist based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/13803-112011/N-central-vs-Zoho-Assist --- # N-central vs Zoho Assist Features and Cost Comparison Last updated May 13th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: N-centralZoho Assist2/4 selected [N-central](https://www.capterra.com/p/13803/N-central/)[4.2 (251)](https://www.capterra.com/p/13803/N-central/reviews/) [Zoho Assist](https://www.capterra.com/p/112011/Zoho-Assist/)[4.7 (1,400)](https://www.capterra.com/p/112011/Zoho-Assist/reviews/) [## N-central](https://www.capterra.com/p/13803/N-central/)[4.2 (251)](https://www.capterra.com/p/13803/N-central/reviews/) Starting Price $1.75 Value-for-Money 3.9 Functionality 4.2 Ease of Use 4 Customer Service 3.9 Reviews Sentiment Based on [251 reviews](#user-reviews) Positive 213 Neutral 18 Negative 20 [## Zoho Assist](https://www.capterra.com/p/112011/Zoho-Assist/)[4.7 (1,400)](https://www.capterra.com/p/112011/Zoho-Assist/reviews/) Starting Price ₹480.00/month Value-for-Money 4.7 Functionality 4.6 Ease of Use 4.7 Customer Service 4.6 Reviews Sentiment Based on [1,400 reviews](#user-reviews) Positive 1,359 Neutral 32 Negative 9 ## Send this comparison chart to my inbox ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. ## Summary * * * Features in Managed Service Providers (MSP) Software Best performer 40 / 44 Only N-central - Activity Tracking - Anti Virus - Audit Trail 18 / 44 User satisfaction User satisfaction 4.2 User reviews[251](https://www.capterra.com/p/13803/N-central/reviews/) Ease of use 4.0 Functionality 4.2 Value for money 3.9 Customer support 3.9 User satisfaction 4.7 User reviews[1,400](https://www.capterra.com/p/112011/Zoho-Assist/reviews/) Ease of use 4.7 Functionality 4.6 Value for money 4.7 Customer support 4.6 Price starts from Price starts from $1.75Other, Not provided by vendor - Free version - Free trial Price starts from ₹480Flat Rate, Per Month - Free version - Free trial Best for Best for The software is designed for growing and scaling Manage Service Providers (MSPs)​. Medium to large businesses Best for Outsourced IT & MSP Support, IT Support, Customer Help Desks. ## User reviews Pros & cons VR Verified Reviewer CEO > "It’s a powerful platform that enables proactive IT management through strong automation, patching, and monitoring capabilities, allowing us to stay ahead of issues..." [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7141295) CS CALEB S. Network Engineer > "While the monitoring is strong, the patching and security suites proved inefficient for our client base, requiring excessive manual intervention due to unreliable..." [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7142120) AA Andrew A. Security Architect > "The customization it affords with regard to things like patching and alerting users to needed reboots, alongside the Automations provided from the community are..." [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7144500) BB Brian B. Director > "All new features require new SSO, limited innovation around existing features, some features just seem to take forever to be released and be fully in production (Nzo,..." [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7144452) VR Verified Reviewer CEO > "Its integration with tools like backup, EDR, and reporting creates a more unified operational workflow, which is key for an MSP looking to standardize services and..." [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7141295) CP Christian P. Sys Admin > "Ultimately, using N-able feels like driving a reliable car where the manufacturer has stopped listening to the drivers. While the "engine" (patching and alerts) is..." [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7140638) VR Verified Reviewer CEO > "The automation capabilities stand out—being able to script, patch, monitor, and remediate issues proactively at scale saves a significant amount of time and reduces..." [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7141295) CP Christian P. Sys Admin > "Instead of developing AI to solve "non-issues," the development team needs to prioritize fixing the long-standing bugs and workflow limitations that partners deal..." [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7140638) VR Verified Reviewer CEO > "It supports a mature, standardized approach to managing client environments and aligns well with a growth-focused MSP that values efficiency and security." [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7141295) HM Heather M. Technical Support Engineer > "Also, upon restarting users computer, you are unable to view the connection until they have signed back into the computer and it just loops repetitively telling you..." [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7141510) AJ Alex J. Systems Engineer > "It allows you to build complex workflows using a drag-and-drop visual designer without needing to be an expert in PowerShell or Bash." [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7144304) BR Brad R. IT Director > "Certain actions—like loading dashboards, executing remote tasks, or navigating between views—can feel slower than expected, especially during peak usage." [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7140376) BR Brad R. IT Director > "The unified dashboard gives clear visibility across endpoints, servers, and network devices without needing to jump between tools." [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7140376) CP Christian P. Sys Admin > "Forcing us to use a restrictive, proprietary builder instead of industry-standard scripting severely limits our ability to automate complex tasks." [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7140638) VR Verified Reviewer CEO > "Overall, it strikes a strong balance between flexibility and power, making it ideal for MSPs that want to go beyond basic monitoring and truly mature their service..." [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7141295) MB Michael B. Systems Admin > "Something I dislike about NCentral is customization options when it comes to how a device is displayed once you get into device details." [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7140574) MT Michael T. Delivery Manager Technical solutions manager > "Flexibility of the tooling is what I appreciate the most, whether I'm wanting to do core monitoring, or flex into endpoint security, the tool has the capabilities..." [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7140411) SS Seth S. Consultant > "I think the thing that really gets frustrating is after a while of being offline the agent does fall into a sleep and we have to repush it out again, and sometimes it..." [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7145206) RG Robert G. Managed Services Administrator > "It's the core of our managed service offerings and provides our support staff with valuable client environment data." [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7140601) DS Darin S. Senior Solutions Architect > "Security Patching seems to be very inconsistent and I struggle with getting it to push patches from time to time with customers and don't know why." [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7145258) HM Heather M. Technical Support Engineer > "I like that you are able to view into Terminal Sessions by using the View -> Change TS Session. " [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7141510) CS CALEB S. Network Engineer > "With a clear trend of rising licensing costs paired with a decline in both product stability and support quality, the value proposition is becoming increasingly..." [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7142120) MT Michael T. Delivery Manager Technical solutions manager > "Overall, The product is great for its designed usecase, it has flexibility to fit items in that were "second thought" which is nice." [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7140411) AN Alison N. Office manager > "There was one time about a year ago that we needed a backup for a client, their server went down, and cove didn't have the backup for them and we ended up losing the..." [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7144290) DL Darius L. Director of Operations > "It's a very comprehensive remote management tool that allows us to properly manage windows patches and gives us the ability to use automation tools such as powershell..." [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___6790940) RG Robert G. Managed Services Administrator > "Site probes are limited to only 1 network subnet and do not support VLANs." [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7140601) HN Heather N. VP of Operations > "Strong remote support tools for fast access and troubleshooting, comprehensive network & asset management, real-time alerts and proactive monitoring" [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___6780336) CP Christian P. Sys Admin > "Support for the Adlumin integration is particularly poor, often resulting in a "finger-pointing" loop where no one takes responsibility." [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7140638) NB Nils B. CEO > "It’s a dependable platform that handles core RMM functions well and fits our operational needs better than most alternatives." [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7140365) IJ Iman J. IT Administrator > "However, as an MSP, we are expected to provide timely support to our clients, and every moment of delay on our end creates a chain reaction of further delays." [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___6807769) CS Caleb S. Network Engineer > "N-Central accomplishes our ability to maintain asset info and has many add-ons that allow you to expand the product to your needs." [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___6789386) JR Joe R. Team Leader of Managed IT Services > "Take Control is very unreliable and takes too long to reconnect when there is a temporary drop in network connectivity." [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7140578) PD Philip D. Network Administrator > "The amount of customization you can do, especially for clients/departments." [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7144420) CS CALEB S. Network Engineer > "Over the last several years, N-Central has remained largely stagnant, with several core functionalities actually experiencing regressive performance." [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7142120) MS Mitranand S. CEO > "It’s reliable, highly configurable, and continues to be an essential part of our service delivery. While there are areas that could be improved — like quicker rollout..." [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___6801082) RD Rodney D. Technical Team lead > "No clear visibility into bandwidth usage and data flow, making it difficult to manage which devices are consuming network resources and where the traffic is going." [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___6802842) RG Robert G. Managed Services Administrator > "We use the hosted version and easily access our console from a web browser." [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7140601) AC Andrew C. Systems Administrator > "We've had some cases open for 3+ months before being partially resolved, and others open for nearly 6 months that still have no resolution." [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7140420) UI Unib I. Backup Operation Specialist > "The platform offers a comprehensive suite of tools that effectively support remote monitoring and management of IT infrastructure" [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___6813284) CP Christian P. Sys Admin > "The overall experience with N-able is a study in frustration between a solid, functional core and a deteriorating support and development ecosystem." [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7140638) Carlos B. IT Technitian > "Excellent choice for MSP that want managing of servers, clients, network devices alike with intune, backup, 365 integration." [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___6791178) SL Sat L. Engineering Manager > "The Remote take control product has deterioratedd over the last few years, OSX support is terrible and even the Windows version is a hit and miss affair these days." [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___6808522) JJ Josh J. IT Team Lead > "The ability to install or uninstall S1 at a flip of a switch is very efficient." [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7140382) KB Ken B. IT Manager > "Tried to configure some application upgrades and it took a while to get the correct options." [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7140395) Paul C. Support Manager > "They're not just fixing critical bugs; they're actually implementing features and improvements that people in the community are asking for." [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7068884) HM Heather M. Technical Support Engineer > "Unable to view all client monitors in one session." [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7141510) MV Monica V. Service Manager > "Being able to view asset info to help recommend new parts or machines is also great." [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7140402) CP Christian P. Sys Admin > "The aggressive push for AI feels like a distraction from core platform stability." [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7140638) JJ Josh J. IT Team Lead > "We have also found the Take Control and background tools easier to work with and have a lot more options compared to our previous RMM." [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7140382) MS Miranda S. IT Tech I > "Sometimes, N-Able had issues reporting the correct information or doesn't show a computer at all and I have to uninstall it and reinstall it" [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___6824358) MR Michael R. Systems Engineer > "Super convenient way to manage many different products/features commonly used by MSPs." [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7144289) HM Heather M. Technical Support Engineer > "Chat feature is very inconsistent as well as the connection from time to time. " [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7141510) TR Tom R. CTO > "We look forward to continuing to use N-central and hope that significant improvement can be made around reporting and remote control integrated tools." [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7140537) DS David S. President > "It's way overpriced. As the price keeps increasing, it is getting less and less valuable as more of the functionality that used to be unique to N-Central shifts to..." [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___6801456) KW Kat W. VP of IT > "Rollout is easy to accomplish within our 300 endpoint environment and pushing out software / Microsoft patches is effortless." [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7145052) CP Christian P. Sys Admin > "The reporting engine is severely lacking and feels outdated." [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7140638) RG Rupesh G. Administrator > "It may not have the most modern look or the easiest learning curve, but once you get used to it, it works well and helps keep things under control." [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7141152) PB Paul B. Owner > "We have a automated repair for hard drives that fill up that works for most client systems but not for all of them which is confusing." [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___6789802) MR Michael R. Systems Engineer > "Most of the products work seemlessly together, and the interface is very customizable yet user-friendly." [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7144289) PS Preston S. Senior Network Engineer > "Setups can be confusing with multiple locations to use for a single configuration." [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7140457) VR Verified Reviewer IT Manager > "N-Central's remote support options are my favorite feature. " [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7145640) JH Jim H. Senior Engineer > "I hope that gets improved in the future, because it causes a headache when trying to do things quickly for a customer." [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7140374) CR Christopher R. IT Tier Two > "Coming from other, more complex RMMs without the same usability, and also from simpler, more user-friendly RMMs without the needed complexity, N-central has been the..." [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___6805805) MB Michael B. Systems Admin > "With all the other products, we find ourselves contacting customer support more than actually using the product." [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7140574) KK Karanpal K. User Support Technician > "I like the take control remote service more than the others as it shows info of remote device rightway and real time status of devices." [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___6791034) GM Graham M. ICT Manager > "UI / Features have not evolved in the last 5 years. When E8 applied to devices, some functionality breaks" [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___6808461) Kevin M. R. Senior IT Administrator > "N-Central is great from a standpoint of having one central location to remote support, update, and manage computers for your business and clients. " [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___6795422) RN Reymond N. Systems Engineer > "Some issue with Take Control connectivity occassionally" [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7142379) Joshua J. Director of RMM Operations > "It's ability to handle 3rd party patches is significant for being a default feature set." [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___6827957) Paul C. Support Manager > "You can get the numbers. But honestly, it feels a bit clunky." [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7068884) JK James K. IT Manager > "We use N-central on a daily to support our users and our network." [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7142060) CP Christian P. Sys Admin > "The escalation process is opaque and incredibly slow." [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7140638) AJ Alex J. Systems Engineer > "N-central offers one of the most robust patching engines available." [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7144304) CM Chris M. cloud admin > "The UI is difficult to manage sometimes and you dont know if it is your level of access which is a problem or the tool doesnt allow you to do the task youre..." [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___6795230) LC Lushin C. Senior Engineer > "The amount of features and how it easy it to perform large, complex tasks in the backend and manage patching." [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___6807586) HN Heather N. VP of Operations > "MSP Manager software as not as robust as needed and I didn't like that an entire ticket could be deleted with no audit trail." [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___6780336) MS Mitranand S. CEO > "It’s flexible, powerful, and lets us manage our clients' environments with a lot of control. But more than the platform itself, the support we get from our account..." [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___6801082) PM Philip M. IT Director > "That said, I am not the one who set our environment up so there are some user experience issues there." [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7140436) TR Tom R. CTO > "The monitoring and flexability around alerts is excellent." [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7140537) MV Murtaza V. Practice Leader > "Monitoring and management sometimes gets confusing." [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7142925) [View Reviews](https://www.capterra.com/p/13803/N-central/reviews/) VR Verified Reviewer Owner > "It allows me to quickly connect to client machines, troubleshoot issues, and resolve problems without needing to be on-site, which saves both time and money." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7133066) RG Raul G. CEO > "I enter the password and it’s not recognized; I enable authentication for one user, and it asks for authentication from others I haven’t even set up yet." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7099110) Carlos R. CEO > "I like that I can manage unattended devices, reboot systems remotely, and still keep sessions simple for clients who aren’t very technical." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7089882) Carlos R. CEO > "The interface can feel a little split between “Remote Support” and “Unattended Access,” which was confusing at first when trying to understand licensing and features." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7089882) MA Mohhamad A. CEO > "It simplifies troubleshooting and saves a lot of time compared to traditional support methods. Despite a few minor limitations, it remains a strong choice for..." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7136309) SS Sathish S. Sr.System Administrator > "Additionally, some advanced features feel limited compared to other remote support tools, and occasional session disconnects can interrupt ongoing work." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7138908) NS Narsuri S. Student > "Features like unattended access, file transfer, and multi-platform support are very useful for managing systems efficiently." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7140288) PW Paul W. Operations Director > "Occasional browser issues depending on which one you are using. If not using unattended connectivity, you have to go thought the connection with the end user in..." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7130725) PB Philip B. None > "Zoho Assist offers great value for IT teams and MSPs looking for a reliable, secure remote support solution without enterprise-level pricing." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7062748) PH Paul H. Sr. Network Engineer > "It can be very wonky when attaching to a system that has multiple monitors and then navigating to all the screens depending on what you do on that remote system..." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6884964) Chris R. Owner > "Overall, Zoho Assist has made remote support faster, easier, and more streamlined, allowing me to focus more on solving problems and less on dealing with the..." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7119692) MA Mohhamad A. CEO > "Some advanced features are only available in higher pricing plans, which might not be ideal for small teams or individual users." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7136309) JJ Jerry J. CFO > "Being able to jump into a remote session quickly to troubleshoot an issue or deploy software makes my day-to-day operations much smoother." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7092913) Steven C. Installation Tech > "Users frequently mention lag, dropped sessions, or unstable connections, especially on weaker networks or across regions." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7145196) EJ Elroy J. Managing Director > "It helps us resolve issues faster, keeps sessions organized, and doesn’t overwhelm with unnecessary complexity. If you support clients regularly, it’s a dependable..." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7087878) Joel H. Director > "I have also come across small bugs or interface quirks that feel a little clunky, especially compared with more polished premium tools." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7131754) VR Verified Reviewer Owner > "Technicians can start sessions directly from a browser without heavy local installations, making it very flexible for working on the go." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7130158) SS Sathish S. Sr.System Administrator > "At times, the remote session performance can be slightly inconsistent on low-bandwidth networks." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7138908) VR Verified Reviewer IT Manager > "Zoho Assist has helped us reduce ticket resolution times, provide faster support, and keep our operations running smoothly." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7059229) JF Joe F. IT Supervisor > "I need to access 4 different amazon fire tablets to turn on music (mood-music) for an office setting, but this is not possible for some reason." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6819927) MG Mario G. IT Supervisor > "This simplicity translates directly into Time Saving, as I can now complete tasks that used to take an hour in just a few minutes." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7110989) DH Dylan H. Owner > "The UI Navigation is sometimes confusing and the remote device connection sometimes takes odd paths through the world, like if I am in the US and the target device..." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6613561) MG Mario G. IT Supervisor > "I have been using this platform for several months now, and it has quickly become an essential part of my daily workflow. If you are looking for a tool that balances..." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7110989) SL Srdjan L. System administrator > "It has some bug after elevate to admin mode with resolution in Windows." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7093736) LCG Luis Carlos G. IT Manager > "Is a good tool to connect other branch computers, i apreciate its a excellent tool also is very light for the charge of the cpu and ram charge i wadely recomend this..." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7103726) VR Verified Reviewer System Administrator > "Sometimes the connection can be a bit slow, and a few features feel limited." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7056362) M Melih Ç. General Manager > "Our support teams are working with Zoho Desk (Ticket Management) system, and we can easly can access to remote sessions in a native integration." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6506387) DA David A. Manager > "Changing from department to department is not the fastest way to look for other computers" [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7047365) AY Aaron Y. Director of IT > "As a director, another great feature is the ability for multiple technicians to join a support session. If a team member is having trouble fixing a particular issue,..." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6769393) NT Nicolò T. System Administrator > "File transfer requires entering a dedicated “file transfer mode”—direct drag-and-drop from the main session window isn’t supported" [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7040954) NL Nikhitha L. Senior engineer > "Its remote access and support tools, including unattended access and session recording, work well for troubleshooting and assisting clients." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6581496) LO Lee O. CEO > "Attended Access Module is a bit tricky to associate a new computer to a group." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7115329) PC Philip C. CEO > "The platform offers a robust set of features for remote support, including seamless cross-platform functionality, secure connections, and an intuitive interface." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6646400) VR Verified Reviewer general practitioner > "the remote feature is not like the others app, and the cons i can make a solution to overcome" [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7069942) KB Kathleen B. Business Development Manager > "My job involves making important deadlines on a regular basis, and this program gives me the flexibility to work a lot of hours outside regular office hours to do..." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6685389) JD Jeremy D. IT Manager > "The inability to integrate external password management solutions such as Bitwarden, Keeper, Nordpass, Proton Pass, or LastPass." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6697496) NP Nitin P. IT DESK > "The unattended access feature makes it very convenient to manage systems remotely without any hassle." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7108064) VA Viktor A. IT Support > "The lag sometimes when you are remotely login is annoying, however this could be due to network connectivity and speed which is outside if Zoho assist" [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6816289) MT Mayur T. CA > "Remote access works smoothly most of the time and helps save a lot of time when managing systems remotely." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7073336) NT Nicolò T. System Administrator > "The new version added too many steps just to connect to clients, significantly slowing down our workflow." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7040954) Roscoe H. Director of IT > "It also offers MFA which is a great option for users needing a secure remote access option." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7121818) GS Guman S. Manager > "lack in to elevate as admin while in remote support, if remote user is standard user then cant elevate as admin" [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7032727) JB Julian B. IT Consultant > "The software and the ease with which I can use it to provide multiple services to my clients means I have had a very positive experience using Zoho Assist and..." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6348845) Roscoe H. Director of IT > "The option of technician vs unattended assistance was confusing in the beginning." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7121818) VR Verified Reviewer IT Manager > "It integrates well into our workflow and saves time during busy clinic hours." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7059229) RH Ray H. Director of IT > "I think the cost is the only thing holding me back from pulling the trigger on using the product." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7128510) PH Paul H. Sr. Network Engineer > "Clean dashboard which is important, and I love the drill-down features so that I can get information on any device running the Zoho endpoint client." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6884964) HS Harry S. Head of IT > "Installation on MacOS and Android is complicated and the installer program provides little guidance." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6830502) MG Mario G. IT Supervisor > "They are responsive, technical, and actually listen to user feedback. When you consider the level of service and the robust feature set, the Value for Money is..." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7110989) Christopher S. Owner > "the mobile version has connectivity issues and glitches at times." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6871920) VR Verified Reviewer Security Engineer > "It has an uncomplicated user friendly web interface and has so many features that you'll never need to touch a users device ever again!" [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7093764) AM Alec M. Principal Consultant > "Getting the unattended installer to a client if I am not onsite, is bit of a pain as the user at the site can not get the installer directly." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6596899) KF Ken F. Director, Internal IT > "Zoho Assist stands out as it enables the technician to enter the credentials for elevation to "Admin" status, making it faster to get into a working support session." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6769811) EW EMMANUEL W. Chief Technology Officer > "\_Some computers when using the volume agent deployment tool of Zoho assist fail to connect even after being added to the list of computers." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6462988) JA Joe A. Information Technology > "During my usage of Zoho Assist, I enjoy the ability to elevate the session to a admin session, and the ease of sending session links to users." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6595464) JT James T. Owner > "Sometimes, there are some glitches to where certain keystrokes won't be passed. " [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7001765) Stefan K. IT Professional, Developer > "The price for remote maintenance software for individual customers is much more realistic compared to other products." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7083986) Cesar C. Director General > "We need not to buy two different sets of licenses." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7090914) Chris R. Owner > "Overall, Zoho Assist saves time, looks professional to clients, and makes remote support feel effortless." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7119692) AS Anders S. Systems Engineer > "Not aa big fan of how they do the technician setup with unattended access, as you can have unlimited users, but you can't have two admins." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6760709) VR Verified Reviewer Founder > "It’s helped me provide faster support, reduce downtime, and stay more responsive to clients." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7122659) AC Aaron C. Owner > "I don't really have any cons, but if there were one, it's that the company doesn't push to always be immediately verified with Windows Defender, so sometimes the..." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6421833) Carlos R. CEO > "It works well for both on-demand support and managing unattended systems." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7089882) VR Verified Reviewer President Lead Technician > "It can be somewhat difficult to determine the appropriate version to use, especially since my requirements as an IT consultant differ from those of my clients." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6660369) VR Verified Reviewer Founder > "I can connect to a client’s computer in seconds and handle things on the spot without back-and-forth." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7122659) JD Jeremy D. IT Manager > "Also, the inability to add custom tools to be run such as PowerShell or Python Scripts." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6697496) CS Clayton S. Customer Support Coordinator > "The tools and connection were great with stable internet! While it does not require connection codes which can be great, it required clients to redownload the assist..." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6567970) Glenn M. Senior Consultant > "the ZA server doesn't always recognize when a computer is offline, and 2) sometimes the session will freeze if you log out of the remote computer's user account,..." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6034945) NT Nicolò T. System Administrator > "The interface is clean and intuitive, remote sessions are stable, and the overall user experience aligns closely with what we appreciated in ScreenConnect." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7040954) CD Craig D. President > "I have 4 monitors and I dislike that I am unable to move the remote session screen to the monitor of my choosing. When I have multiple remote sessions operating..." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6038350) NS Narsuri S. Student > "It is a reliable and user-friendly remote support tool that makes it easy to connect to systems and resolve issues efficiently." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7140288) AW Andrea W. President > "a bit expensive for what I need; client's screen lags and I am often needing to reconnect because client screen freezes" [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6695579) KK Kyle K. Manchester England England > "Overall, the pros well outweigh the cons. And if saving time, convenience, good support, and always having a connection to the things you need when you need them,..." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7026796) SB Scott B. President > "I didn’t really see any downside to this app other than sometimes my screen was smaller and needed closeups to see reports." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6595601) VR Verified Reviewer Owner > "The interface is straightforward, and the ability to start sessions quickly makes it easy to deliver responsive support." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7133066) TP Tim P. IT Manager > "When using Assist for a tablet or smart phone is difficult with all the approvals needed before able to connect." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6419466) Sandesh K. Manager IT systems and Networks > "No need to download anything from the admin side, just using the browser, I can do all the work." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7119136) TH Terry H. Senior Network Administrator Specialist > "I have had a few problems with the remote print portion of the program." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7001841) JUAN OSCAR R. President > "The connections are secure and stable, which gives us confidence when accessing sensitive systems." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7097387) NC Nick C. Senior Security Operations Engineer > "The admin portal is clunky; 2 different areas for settings, confusing, often difficult to find things." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6769416) [View Reviews](https://www.capterra.com/p/112011/Zoho-Assist/reviews/) ## User interface 4.16 (251) 4.73 (1,400) ### Features N-central Top features 40/44 - Active Directory Integration - Activity Tracking - AI Copilot - Alerts/Notifications - Anti Virus - API - Audit Trail - Backup and Recovery - Billing & Invoicing - Build Automation - Compliance Management - Configuration Management - Contract/License Management - CRM - Customizable Reports - Dashboard - Endpoint Protection - Event Logs - Generative AI - Help Desk Management - Inventory Management - Issue Management - IT Asset Tracking - Maintenance Scheduling - Mobile Device Management - Network Monitoring - Patch Management - Performance Metrics - Policy Management - Real-Time Analytics - Real-Time Reporting - Real-Time Updates - Remote Access/Control - Remote Monitoring & Management - Scheduling - Security Tools - Self Service Portal - Server Monitoring - Service Level Agreement (SLA) Management - Support Ticket Management - Task Management - Third-Party Integrations - Vendor Management - Workflow Management [See all features](https://www.capterra.com/p/13803/N-central/#features) Zoho Assist 18/44 - Active Directory Integration - Activity Tracking - AI Copilot - Alerts/Notifications - Anti Virus - API - Audit Trail - Backup and Recovery - Billing & Invoicing - Build Automation - Compliance Management - Configuration Management - Contract/License Management - CRM - Customizable Reports - Dashboard - Endpoint Protection - Event Logs - Generative AI - Help Desk Management - Inventory Management - Issue Management - IT Asset Tracking - Maintenance Scheduling - Mobile Device Management - Network Monitoring - Patch Management - Performance Metrics - Policy Management - Real-Time Analytics - Real-Time Reporting - Real-Time Updates - Remote Access/Control - Remote Monitoring & Management - Scheduling - Security Tools - Self Service Portal - Server Monitoring - Service Level Agreement (SLA) Management - Support Ticket Management - Task Management - Third-Party Integrations - Vendor Management - Workflow Management [See all features](https://www.capterra.com/p/112011/Zoho-Assist/#features) ### Recognition No recognitions have been awarded to N-central Zoho Assist is recognized as a top-rated tool in 4 Capterra Shortlist reports ### Deployment & support N-central Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Zoho Assist Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details N-central - By N-able - Located in United States - Founded in Zoho Assist - By Zoho - Located in United States - Founded in 1996 ## Popular Comparisons [N-central](https://www.capterra.com/p/13803/N-central/)[4.16 (251)](https://www.capterra.com/p/13803/N-central/reviews/) vs [N-sight RMM](https://www.capterra.com/p/163344/N-sight/)[4.29 (195)](https://www.capterra.com/p/163344/N-sight/reviews/) $1.75 Price $99/month 4.2 Features 4.2 4.0 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/13803-163344/N-central-vs-N-sight) [Zoho Assist](https://www.capterra.com/p/112011/Zoho-Assist/)[4.73 (1,400)](https://www.capterra.com/p/112011/Zoho-Assist/reviews/) vs [TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)[4.62 (11,626)](https://www.capterra.com/p/194565/TeamViewer/reviews/) ₹480/month Price $24.9/month 4.6 Features 4.6 4.7 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/112011-194565/Zoho-Assist-vs-TeamViewer) [N-central](https://www.capterra.com/p/13803/N-central/)[4.16 (251)](https://www.capterra.com/p/13803/N-central/reviews/) vs [Syncro](https://www.capterra.com/p/207618/Syncro/)[4.62 (148)](https://www.capterra.com/p/207618/Syncro/reviews/) $1.75 Price $129/month 4.2 Features 4.4 4.0 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/13803-207618/N-central-vs-Syncro) [Zoho Assist](https://www.capterra.com/p/112011/Zoho-Assist/)[4.73 (1,400)](https://www.capterra.com/p/112011/Zoho-Assist/reviews/) vs [Slack](https://www.capterra.com/p/135003/Slack/)[4.66 (24,098)](https://www.capterra.com/p/135003/Slack/reviews/) ₹480/month Price $8.75/month 4.6 Features 4.6 4.7 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/112011-135003/Zoho-Assist-vs-Slack) [N-central](https://www.capterra.com/p/13803/N-central/)[4.16 (251)](https://www.capterra.com/p/13803/N-central/reviews/) vs [IT Glue](https://www.capterra.com/p/170401/ITGlue/)[4.65 (331)](https://www.capterra.com/p/170401/ITGlue/reviews/) $1.75 Price $29/month 4.2 Features 4.5 4.0 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/13803-170401/N-central-vs-ITGlue) [Zoho Assist](https://www.capterra.com/p/112011/Zoho-Assist/)[4.73 (1,400)](https://www.capterra.com/p/112011/Zoho-Assist/reviews/) vs [AnyDesk](https://www.capterra.com/p/149595/AnyDesk/)[4.61 (1,786)](https://www.capterra.com/p/149595/AnyDesk/reviews/) ₹480/month Price €22.9/month 4.6 Features 4.5 4.7 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/112011-149595/Zoho-Assist-vs-AnyDesk) [N-central](https://www.capterra.com/p/13803/N-central/)[4.16 (251)](https://www.capterra.com/p/13803/N-central/reviews/) vs [SuperOps](https://www.capterra.com/p/235300/SuperOpsai/)[4.60 (65)](https://www.capterra.com/p/235300/SuperOpsai/#reviews) $1.75 Price $79/month 4.2 Features 4.4 4.0 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/13803-235300/N-central-vs-SuperOpsai) [Zoho Assist](https://www.capterra.com/p/112011/Zoho-Assist/)[4.73 (1,400)](https://www.capterra.com/p/112011/Zoho-Assist/reviews/) vs [Supremo Remote Desktop](https://www.capterra.com/p/177094/Supremo-Remote-Desktop/) [4.67 (447)](https://www.capterra.com/p/177094/Supremo-Remote-Desktop/reviews/) ₹480/month Price $199/year 4.6 Features 4.5 4.7 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/112011-177094/Zoho-Assist-vs-Supremo-Remote-Desktop) [N-central](https://www.capterra.com/p/13803/N-central/)[4.16 (251)](https://www.capterra.com/p/13803/N-central/reviews/) vs [ManageEngine OpManager 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(448)](https://www.capterra.com/p/144309/Atera/reviews/) $1.75 Price $129/month 4.2 Features 4.3 4.0 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/13803-144309/N-central-vs-Atera) [Zoho Assist](https://www.capterra.com/p/112011/Zoho-Assist/)[4.73 (1,400)](https://www.capterra.com/p/112011/Zoho-Assist/reviews/) vs [ISL Light](https://www.capterra.com/p/146892/ISL-Light/)[4.74 (779)](https://www.capterra.com/p/146892/ISL-Light/reviews/) ₹480/month Price $34.9/month 4.6 Features 4.6 4.7 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/112011-146892/Zoho-Assist-vs-ISL-Light)