# Compare N-central vs TeamDynamix 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare N-central and TeamDynamix based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/13803-121317/N-central-vs-TeamDynamix

---

# N-central vs TeamDynamix Features and Cost Comparison

Last updated April 29th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

N-centralTeamDynamix2/4 selected

[N-central](https://www.capterra.com/p/13803/N-central/)[4.1 (242)](https://www.capterra.com/p/13803/N-central/reviews/)

[TeamDynamix](https://www.capterra.com/p/121317/TeamDynamix/)[4.4 (150)](https://www.capterra.com/p/121317/TeamDynamix/reviews/)

[## N-central](https://www.capterra.com/p/13803/N-central/)[4.1 (242)](https://www.capterra.com/p/13803/N-central/reviews/)

Starting Price

$1.75

Value-for-Money

3.9

Functionality

4.2

Ease of Use

4

Customer Service

3.9

Reviews Sentiment

Based on [242 reviews](#user-reviews)

Positive

204

Neutral

18

Negative

20

[## TeamDynamix](https://www.capterra.com/p/121317/TeamDynamix/)[4.4 (150)](https://www.capterra.com/p/121317/TeamDynamix/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.3

Functionality

4.1

Ease of Use

4.1

Customer Service

4.5

Reviews Sentiment

Based on [150 reviews](#user-reviews)

Positive

134

Neutral

14

Negative

2

## Send this comparison chart to my inbox

### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.

## Summary

* * *

Key features rated by users

Features selected based on 2,598 reviews from it asset management software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

\--%Fit

Not enough reviews

Feature ratings

Inventory Management

\--

Asset Tracking

3.0

Support Ticket Management

\--

Service Level Agreement (SLA) Management

\--

Incident Management

4.3

79%Fit

High performer

Feature ratings

Inventory Management

4.1

Asset Tracking

4.3

Support Ticket Management

4.4

Service Level Agreement (SLA) Management

4.3

Incident Management

4.4

User satisfaction

User satisfaction

4.1

User reviews[242](https://www.capterra.com/p/13803/N-central/reviews/)

Ease of use

4.0

Functionality

4.2

Value for money

3.9

Customer support

3.9

User satisfaction

4.4

User reviews[150](https://www.capterra.com/p/121317/TeamDynamix/reviews/)

Ease of use

4.1

Functionality

4.1

Value for money

4.3

Customer support

4.5

Price starts from

Price starts from

$1.75Other, Not provided by vendor

-   Free version
-   Free trial

Price starts from

\--

-   Free version
-   Free trial

Best for

Best for

The software is designed for growing and scaling Manage Service Providers (MSPs)​. Medium to large businesses

Best for

Organizations looking for an ITSM/ESM platform with low admin overhead, and advanced use of AI, automation, and integration. Upper mid-market organizations with 2-10K FTE.

## User reviews

Pros & cons

BR

Brad R.

IT Director

> "The unified dashboard gives clear visibility across endpoints, servers, and network devices without needing to jump between tools."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7140376)

CP

Christian P.

Sys Admin

> "Ultimately, using N-able feels like driving a reliable car where the manufacturer has stopped listening to the drivers. While the "engine" (patching..."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7140638)

MT

Michael T.

Delivery Manager Technical solutions manager

> "Flexibility of the tooling is what I appreciate the most, whether I'm wanting to do core monitoring, or flex into endpoint security, the tool has the..."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7140411)

CP

Christian P.

Sys Admin

> "Instead of developing AI to solve "non-issues," the development team needs to prioritize fixing the long-standing bugs and workflow limitations that..."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7140638)

RG

Robert G.

Managed Services Administrator

> "It's the core of our managed service offerings and provides our support staff with valuable client environment data."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7140601)

BR

Brad R.

IT Director

> "Certain actions—like loading dashboards, executing remote tasks, or navigating between views—can feel slower than expected, especially during peak..."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7140376)

CR

Christopher R.

IT Tier Two

> "Coming from other, more complex RMMs without the same usability, and also from simpler, more user-friendly RMMs without the needed complexity,..."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___6805805)

CP

Christian P.

Sys Admin

> "Forcing us to use a restrictive, proprietary builder instead of industry-standard scripting severely limits our ability to automate complex tasks."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7140638)

MT

Michael T.

Delivery Manager Technical solutions manager

> "Overall, The product is great for its designed usecase, it has flexibility to fit items in that were "second thought" which is nice."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7140411)

MB

Michael B.

Systems Admin

> "Something I dislike about NCentral is customization options when it comes to how a device is displayed once you get into device details."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7140574)

DL

Darius L.

Director of Operations

> "It's a very comprehensive remote management tool that allows us to properly manage windows patches and gives us the ability to use automation tools..."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___6790940)

RG

Robert G.

Managed Services Administrator

> "Site probes are limited to only 1 network subnet and do not support VLANs."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7140601)

HN

Heather N.

VP of Operations

> "Strong remote support tools for fast access and troubleshooting, comprehensive network & asset management, real-time alerts and proactive monitoring"

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___6780336)

CP

Christian P.

Sys Admin

> "Support for the Adlumin integration is particularly poor, often resulting in a "finger-pointing" loop where no one takes responsibility."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7140638)

NB

Nils B.

CEO

> "It’s a dependable platform that handles core RMM functions well and fits our operational needs better than most alternatives."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7140365)

IJ

Iman J.

IT Administrator

> "However, as an MSP, we are expected to provide timely support to our clients, and every moment of delay on our end creates a chain reaction of further..."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___6807769)

CS

Caleb S.

Network Engineer

> "N-Central accomplishes our ability to maintain asset info and has many add-ons that allow you to expand the product to your needs."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___6789386)

JR

Joe R.

Team Leader of Managed IT Services

> "Take Control is very unreliable and takes too long to reconnect when there is a temporary drop in network connectivity."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7140578)

MS

Mitranand S.

CEO

> "It’s reliable, highly configurable, and continues to be an essential part of our service delivery. While there are areas that could be improved — like..."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___6801082)

RD

Rodney D.

Technical Team lead

> "No clear visibility into bandwidth usage and data flow, making it difficult to manage which devices are consuming network resources and where the..."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___6802842)

RG

Robert G.

Managed Services Administrator

> "We use the hosted version and easily access our console from a web browser."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7140601)

AC

Andrew C.

Systems Administrator

> "We've had some cases open for 3+ months before being partially resolved, and others open for nearly 6 months that still have no resolution."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7140420)

KR

Kevin R.

Monitoring Systems Administrator

> "N-Able has robust automation capabilities, flexible with custom services, and comprehensive service controls."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___6805921)

CP

Christian P.

Sys Admin

> "The overall experience with N-able is a study in frustration between a solid, functional core and a deteriorating support and development ecosystem."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7140638)

UI

Unib I.

Backup Operation Specialist

> "The platform offers a comprehensive suite of tools that effectively support remote monitoring and management of IT infrastructure"

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___6813284)

SL

Sat L.

Engineering Manager

> "The Remote take control product has deterioratedd over the last few years, OSX support is terrible and even the Windows version is a hit and miss..."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___6808522)

Carlos B.

IT Technitian

> "Excellent choice for MSP that want managing of servers, clients, network devices alike with intune, backup, 365 integration."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___6791178)

KB

Ken B.

IT Manager

> "Tried to configure some application upgrades and it took a while to get the correct options."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7140395)

JJ

Josh J.

IT Team Lead

> "The ability to install or uninstall S1 at a flip of a switch is very efficient."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7140382)

CP

Christian P.

Sys Admin

> "The aggressive push for AI feels like a distraction from core platform stability."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7140638)

Paul C.

Support Manager

> "They're not just fixing critical bugs; they're actually implementing features and improvements that people in the community are asking for."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7068884)

MS

Miranda S.

IT Tech I

> "Sometimes, N-Able had issues reporting the correct information or doesn't show a computer at all and I have to uninstall it and reinstall it"

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___6824358)

MV

Monica V.

Service Manager

> "Being able to view asset info to help recommend new parts or machines is also great."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7140402)

DS

David S.

President

> "It's way overpriced. As the price keeps increasing, it is getting less and less valuable as more of the functionality that used to be unique to..."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___6801456)

JJ

Josh J.

IT Team Lead

> "We have also found the Take Control and background tools easier to work with and have a lot more options compared to our previous RMM."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7140382)

CP

Christian P.

Sys Admin

> "The reporting engine is severely lacking and feels outdated."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7140638)

AP

Anthony P.

Senior network engineer

> "Very good does what we need it to do as an msp we are able to setup our customers for success and offer them great value add tools."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___6802908)

PB

Paul B.

Owner

> "We have a automated repair for hard drives that fill up that works for most client systems but not for all of them which is confusing."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___6789802)

TR

Tom R.

CTO

> "We look forward to continuing to use N-central and hope that significant improvement can be made around reporting and remote control integrated tools."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7140537)

PS

Preston S.

Senior Network Engineer

> "Setups can be confusing with multiple locations to use for a single configuration."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7140457)

KK

Karanpal K.

User Support Technician

> "I like the take control remote service more than the others as it shows info of remote device rightway and real time status of devices."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___6791034)

JH

Jim H.

Senior Engineer

> "I hope that gets improved in the future, because it causes a headache when trying to do things quickly for a customer."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7140374)

Kevin M. R.

Senior IT Administrator

> "N-Central is great from a standpoint of having one central location to remote support, update, and manage computers for your business and clients. "

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___6795422)

MB

Michael B.

Systems Admin

> "With all the other products, we find ourselves contacting customer support more than actually using the product."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7140574)

Joshua J.

Director of RMM Operations

> "It's ability to handle 3rd party patches is significant for being a default feature set."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___6827957)

AJ

Andrew J.

NOC Lead

> "The downside is the flatform can be very slow and felt like we were fixing more then we were building out the solution."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___6803799)

LC

Lushin C.

Senior Engineer

> "The amount of features and how it easy it to perform large, complex tasks in the backend and manage patching."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___6807586)

JG

James G.

Network Operations Engineer

> "It was very confusing, had a lot of filters, based on rules, based on auto approve rules."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___6805745)

MS

Mitranand S.

CEO

> "It’s flexible, powerful, and lets us manage our clients' environments with a lot of control. But more than the platform itself, the support we get..."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___6801082)

GM

Graham M.

ICT Manager

> "UI / Features have not evolved in the last 5 years. When E8 applied to devices, some functionality breaks"

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___6808461)

TR

Tom R.

CTO

> "The monitoring and flexability around alerts is excellent."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7140537)

ZH

Zachary H.

Systems Administrator

> "Certain administrative tasks or simple reports are also non-existent and/or require manual work to produce."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___6805816)

MB

Michael B.

Systems Admin

> "Most issues come from Take Control but I know that is seperate so NCentral as a whole is actually pretty decent."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7140574)

ZH

Zachary H.

Systems Administrator

> "A product that requires the use of support for clarification on any technical issue is not a properly laid out product."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___6805816)

PT

Parag T.

Infrastructure Engineer

> "I like the core functionalities of Automation—using filters, rules, custom services, and custom properties is awesome."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___6790914)

DB

Daniel B.

Account Executive

> "We recently moved from on-prem to cloud hosted solution, which seems to have sped this up some, but still not the best."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___6805809)

RV

Roger V.

Support Partner

> "It has the managed anti-virus that is quite effective (Bitdefender) and seems to work well rolling out Microsoft patches."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___6791179)

Paul C.

Support Manager

> "You can get the numbers. But honestly, it feels a bit clunky."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7068884)

David H.

Account Manager

> "N central gives us the ability to remotely support our clients users. "

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___6809957)

CP

Christian P.

Sys Admin

> "The escalation process is opaque and incredibly slow."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7140638)

DO

Dean O.

IT operations manager

> "The user friendly interface and the quickness of initial response times when raising support cases via chat."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___6807274)

CM

Chris M.

cloud admin

> "The UI is difficult to manage sometimes and you dont know if it is your level of access which is a problem or the tool doesnt allow you to do the task..."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___6795230)

BM

Bill M.

Senior Solution Architect

> "We liked the user interface and management processes the most about deploying n-central. "

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7140383)

HN

Heather N.

VP of Operations

> "MSP Manager software as not as robust as needed and I didn't like that an entire ticket could be deleted with no audit trail."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___6780336)

CM

Chris M.

cloud admin

> "i like the ability to create filters and have them drill down and investigate aspects of my connected devices"

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___6795230)

PM

Philip M.

IT Director

> "That said, I am not the one who set our environment up so there are some user experience issues there."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7140436)

JM

Jim M.

Vice president of Operations

> "It is a good tool for me to share with my customer for co-managed solutions."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___6804789)

JD

James D.

CEO

> "It needed a lot of work to set up the relevant monitors and checks for machines, not enough out of the box."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___6789603)

KR

Kevin R.

Monitoring Systems Administrator

> "Overall, N-Able has been a fundamental tool that we use and heavily rely on for managing and supporting customer environments."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___6805921)

ZH

Zachary H.

Systems Administrator

> "Finding where information or actions are is extremely difficult and certain names make no sense."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___6805816)

PM

Philip M.

IT Director

> "Easy access to remote management for assisting users. "

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7140436)

DB

Daniel B.

Account Executive

> "The cloud interface can sometimes be laggy and slow."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___6805809)

Joshua J.

Director of RMM Operations

> "They're a great partner. When they promise a feature they deliver it and they're hard at work building the most scalable traditional RMM product that..."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___6827957)

PT

Parag T.

Infrastructure Engineer

> "Custom services monitoring sometimes goes stale and times out, and basic troubleshooting does not help."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___6790914)

Peter G.

Service Delivery Manager

> "A rock solid and dependable platform for the management of systems, a robust remote access system with is stable and secure"

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___6801528)

JP

Josh P.

IT Technician

> "endpoint agents stop working for no real reason, take control would also stop working and would need to constantly be fixed on devices."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___6795441)

JR

Joe R.

Team Leader of Managed IT Services

> "It's a very powerful tool with many functions that can be performed remotely."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7140578)

MN

Mike N.

Managing Director

> "Furthermore, device detection seems limited, as it struggles to identify some of our hardware."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___6795276)

PD

Perry D.

CTO

> "The introduction of SentinelOne also means its easy for us to offer solid protection to client machines."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___6809607)

MB

Michael B.

Systems Admin

> "Which is saying a lot because most of the time I have nothing but issues with NAble products."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7140574)

[View Reviews](https://www.capterra.com/p/13803/N-central/reviews/)

TV

Theresa V.

Project Manager and Sr. Business Analyst

> "In addition, their advisory groups are amazing and provide a great deal of insight and knowledge not only from the TDX..."

[See full review](https://www.capterra.com/p/121317/TeamDynamix/#Capterra___6292449)

DJ

Darrin J.

Sr. IT Support Technician

> "I have noticed a couple small things that we do not like, such as users are not able to add contacts to tickets after..."

[See full review](https://www.capterra.com/p/121317/TeamDynamix/#Capterra___6118629)

AS

Amy S.

Sr. Business Analyst

> "ITSM features like workflow capabilities, attribute dependencies and collaboration with others within the solution..."

[See full review](https://www.capterra.com/p/121317/TeamDynamix/#Capterra___4808659)

SM

Simon M.

Senior Service Analyst

> "The UI opening new windows on most clicks is not ideal, and there are a few odd choices in functionality, such as..."

[See full review](https://www.capterra.com/p/121317/TeamDynamix/#Capterra___4808797)

LB

Lori B.

Programmer Analyst

> "I like that different areas of the college (HR, IT, Finance) can have their own ticketing application and tickets can..."

[See full review](https://www.capterra.com/p/121317/TeamDynamix/#Capterra___4808631)

Paula R.

IT Service Desk and Operations Manager

> "The system is not very intuitive to learn, and from an admin perspective, there are a lot of things that just don't..."

[See full review](https://www.capterra.com/p/121317/TeamDynamix/#Capterra___6294447)

AT

Andrea T.

Director of Client Services

> "They walk you through the process and assign an implementation specialist who meets with you regularly to help. Once..."

[See full review](https://www.capterra.com/p/121317/TeamDynamix/#Capterra___6242040)

AB

Allen B.

Director of Information Systems

> "The inability for a user to change the status of a ticket makes that process more difficult. "

[See full review](https://www.capterra.com/p/121317/TeamDynamix/#Capterra___4980496)

MJC

Mary Jo C.

Business & Project Coordinator

> "I am able to track assets, add contracts, manage tickets, and work on budget requests all in one software platform."

[See full review](https://www.capterra.com/p/121317/TeamDynamix/#SoftwareAdvice___3536950)

YJ

Yohan J.

IC Help Desk Technician

> "When opening a new work order it opens a new window instead of a new tab which clogs up my display with so many new..."

[See full review](https://www.capterra.com/p/121317/TeamDynamix/#Capterra___4028070)

AS

Amy S.

Sr. Business Analyst

> "Also love the flexibility and ease of use for administrators (minimal training is needed and administrators have the..."

[See full review](https://www.capterra.com/p/121317/TeamDynamix/#Capterra___4808659)

JB

Jonathan B.

Process Automation Developer

> "sometimes errors occur and it is hard to pinpoint the why without having to talk to customer service."

[See full review](https://www.capterra.com/p/121317/TeamDynamix/#Capterra___6288786)

EF

Emma F.

Information Technology Support Analyst

> "It's one of the few tools I can expect to have working seamlessly every morning when I arrive at the office. If I need..."

[See full review](https://www.capterra.com/p/121317/TeamDynamix/#Capterra___3578029)

Emilee I.

Customer Success Analyst

> "Some software limitations, having to put lots of enhancement requests in."

[See full review](https://www.capterra.com/p/121317/TeamDynamix/#Capterra___4808983)

AB

Andrew B.

System Analyst II

> "It integrates in a fully integrated Project Management platform."

[See full review](https://www.capterra.com/p/121317/TeamDynamix/#Capterra___4813824)

AM

Amanda M.

IT Knowledge Manager

> "I hate that so many windows open when processing a ticket for one person. When I worked in the Service Desk, it made..."

[See full review](https://www.capterra.com/p/121317/TeamDynamix/#Capterra___3580903)

BS

Boyang S.

Junior Data Integration Developer

> "With a variety of features, it offers a comprehensive solution to project management and service request tracking."

[See full review](https://www.capterra.com/p/121317/TeamDynamix/#Capterra___4628691)

BA

Betsy A.

Senior Technician, IT Support Services

> "You can not highlight, use different fonts, bold, italic, or underline text or make anything a different color in the..."

[See full review](https://www.capterra.com/p/121317/TeamDynamix/#Capterra___3593452)

JM

Jeremy M.

LMS System Admin - Service Desk Manager

> "The training and support are excellent."

[See full review](https://www.capterra.com/p/121317/TeamDynamix/#Capterra___6292734)

SN

Stefani N.

Fiscal Support Specialist/Payroll

> "I receive service request, sometimes when multiple actions are needed, it is hard to see where it was left off when..."

[See full review](https://www.capterra.com/p/121317/TeamDynamix/#Capterra___3578666)

TV

Theresa V.

Project Manager and Sr. Business Analyst

> "Implementation was relatively smooth. "

[See full review](https://www.capterra.com/p/121317/TeamDynamix/#Capterra___6292449)

HV

Heather V.

Salesforce Admin

> "The reporting capabilities aren't great."

[See full review](https://www.capterra.com/p/121317/TeamDynamix/#Capterra___6271274)

JM

Jeremy M.

LMS System Admin - Service Desk Manager

> "The ease of setup and end user interface. "

[See full review](https://www.capterra.com/p/121317/TeamDynamix/#Capterra___6292734)

KM

Kevin M.

Desktop Support Specialist

> "TDX is great when we were a bit looser with our fields and reporting, but I've grown to really dislike it as the..."

[See full review](https://www.capterra.com/p/121317/TeamDynamix/#Capterra___3588977)

RB

Rebecca B.

Assoc Director of Support Operations

> "I like the expansive features available for customizing the services, scope, and levels associated with ticketing."

[See full review](https://www.capterra.com/p/121317/TeamDynamix/#Capterra___3578009)

VR

Verified Reviewer

Application Support Analyst II

> "I'm not a fan of how the updates in the feed get out of (chronological) order when a customer replies to a previous..."

[See full review](https://www.capterra.com/p/121317/TeamDynamix/#Capterra___3582820)

BC

Bryson C.

Help Desk Manager

> "TeamDynamix is about a million times better than our old ticketing system."

[See full review](https://www.capterra.com/p/121317/TeamDynamix/#Capterra___4811437)

GC

Gregory C.

Information Technology Consultant

> "The newer versions added more features, but in turn caused a lot of our initial methods of ticketing to become..."

[See full review](https://www.capterra.com/p/121317/TeamDynamix/#Capterra___3575621)

JJ

Joshua J.

Computer Support Specialist

> "It has definitely helped me make our ticket process run more smoothly and has made it much easier to keep track of..."

[See full review](https://www.capterra.com/p/121317/TeamDynamix/#Capterra___3578697)

MP

Marmar P.

IT Project Manager

> "It does not allow creating new custom email notifiacations."

[See full review](https://www.capterra.com/p/121317/TeamDynamix/#Capterra___3571188)

BS

Boyang S.

Junior Data Integration Developer

> "The reports feature is especially useful, allowing me to quickly access data and generate reports."

[See full review](https://www.capterra.com/p/121317/TeamDynamix/#Capterra___4628691)

JM

Jerry M.

IT technician

> "The time to sync for workspace and unspecified errors that restrict a certain task"

[See full review](https://www.capterra.com/p/121317/TeamDynamix/#Capterra___3577907)

KR

Kenlee R.

IT Help Desk Coordinator

> "What I like most about this software is the capability to customize everything to best fit your specific organization."

[See full review](https://www.capterra.com/p/121317/TeamDynamix/#Capterra___3580351)

TL

Tiffany L.

Technical specialist

> "Sometimes my job is on the go and there is no mobile app for me to easily check information "

[See full review](https://www.capterra.com/p/121317/TeamDynamix/#Capterra___3590273)

SM

Simon M.

Senior Service Analyst

> "TeamDynamix has great reporting capabilities and an easy to use client portal."

[See full review](https://www.capterra.com/p/121317/TeamDynamix/#Capterra___4808797)

SP

Shelbie P.

Office and Purchasing Coordinator

> "No videos for new users, and no way to track software licenses (maybe in the future?)"

[See full review](https://www.capterra.com/p/121317/TeamDynamix/#Capterra___3534665)

AT

Andrea T.

Director of Client Services

> "The product has a fast response time, and the knowledgebase is easy to set up and configure."

[See full review](https://www.capterra.com/p/121317/TeamDynamix/#Capterra___6242040)

CM

Clayton M.

Asst. Dir. Learning Technologies

> "i.e. ticket could not be sent to another person or closed until a task was completed first."

[See full review](https://www.capterra.com/p/121317/TeamDynamix/#Capterra___3571054)

CE

Chris E.

Desktop Support Specialist Senior

> "We have been able to get our ticketing and asset app up and running and get over 100 people using it in just under 1.5..."

[See full review](https://www.capterra.com/p/121317/TeamDynamix/#Capterra___3577983)

PD

Paul D.

Lead Apple Technician

> "We also don't have an easy way to split tickets as the system is currently implemented."

[See full review](https://www.capterra.com/p/121317/TeamDynamix/#Capterra___3578102)

AF

Abigail F.

Help Desk Team Lead

> "I like that we can run ticket reports and create workflows within TDX."

[See full review](https://www.capterra.com/p/121317/TeamDynamix/#Capterra___3578132)

AM

Amanda M.

IT Knowledge Manager

> "Human error causes the information not to be captured 100% all the time."

[See full review](https://www.capterra.com/p/121317/TeamDynamix/#Capterra___3580903)

TT

Tj T.

Sr Mgr, ITSM

> "TDX has evolved each year since we've implemented and I like how they listen to and work with their customers when..."

[See full review](https://www.capterra.com/p/121317/TeamDynamix/#Capterra___3658269)

SN

Stefani N.

Fiscal Support Specialist/Payroll

> "attaching files or finding attachments can be challenging."

[See full review](https://www.capterra.com/p/121317/TeamDynamix/#Capterra___3578666)

AT

Andrea T.

Director of Client Services

> "Our renewals contain reasonable increases."

[See full review](https://www.capterra.com/p/121317/TeamDynamix/#Capterra___6242040)

VR

Verified Reviewer

SVP, IT

> "Felt that the cost of the integration software (iPaaS) was high compared to the cost of the core software ."

[See full review](https://www.capterra.com/p/121317/TeamDynamix/#Capterra___3589002)

Seth T.

Applications Analyst

> "They have good handle on all the basics and have a good team who seem to implement things people ask for."

[See full review](https://www.capterra.com/p/121317/TeamDynamix/#Capterra___4809042)

SV

Stefan V.

Technical Lead

> "Less bells and whistles than ServiceNow but that's ok, we don't need them and they are generally overcomplicated."

[See full review](https://www.capterra.com/p/121317/TeamDynamix/#Capterra___3578226)

PD

Paul D.

Lead Apple Technician

> "The fact that we can route things pretty efficiently is also quite nice because we can route things to another user or..."

[See full review](https://www.capterra.com/p/121317/TeamDynamix/#Capterra___3578102)

Richard M.

Director of Client Services & Operations, ITS

> "Mobile experience is not as feature rich as the desktop version and is not as easy to use."

[See full review](https://www.capterra.com/p/121317/TeamDynamix/#Capterra___3575182)

CW

Christopher W.

IT User Support Specialist I

> "Very open to new technologies to be easily integrated."

[See full review](https://www.capterra.com/p/121317/TeamDynamix/#Capterra___4811042)

BM

Brad M.

Director, Computing and Support Services

> "The search features in TeamDynamix aren't the best."

[See full review](https://www.capterra.com/p/121317/TeamDynamix/#Capterra___3633720)

CE

Chris E.

Desktop Support Specialist Senior

> "I think if the cons can be addressed and this app be designed to scale better with a larger enterprise environment,..."

[See full review](https://www.capterra.com/p/121317/TeamDynamix/#Capterra___3577983)

BG

Barb G.

Change/Release Management Specialist

> "I don't like that you cannot add an attachment inside of a ticket."

[See full review](https://www.capterra.com/p/121317/TeamDynamix/#SoftwareAdvice___3536851)

BP

Brian P.

Director of Client Technology and Customer Support

> "The reporting features are extremely flexible."

[See full review](https://www.capterra.com/p/121317/TeamDynamix/#Capterra___4809022)

FH

Fred H.

Research Analyst

> "Instead, you are stuck with the current week (default or mistakenly selected)."

[See full review](https://www.capterra.com/p/121317/TeamDynamix/#Capterra___3578166)

SH

Sherri H.

Operations Manager

> "It has made my job easier to track contracts and their expiration dates."

[See full review](https://www.capterra.com/p/121317/TeamDynamix/#Capterra___3595985)

KM

Kevin M.

Desktop Support Specialist

> "Input resolution is slow and often inaccurate."

[See full review](https://www.capterra.com/p/121317/TeamDynamix/#Capterra___3588977)

CM

Chris M.

Technology Support Specialist

> "A lot of tools to help keep up with documentation and support tickets/projects."

[See full review](https://www.capterra.com/p/121317/TeamDynamix/#Capterra___3577970)

PD

Paul D.

Lead Apple Technician

> "This becomes a greater issue when users need equipment repaired."

[See full review](https://www.capterra.com/p/121317/TeamDynamix/#Capterra___3578102)

BC

Bryson C.

Help Desk Manager

> "I absolutely love how TeamDynamix lives and breathes efficiency."

[See full review](https://www.capterra.com/p/121317/TeamDynamix/#Capterra___4811437)

BS

Bryan S.

Asst CIO

> "TDX has a lot of shortcomings that worked better in Cherwell."

[See full review](https://www.capterra.com/p/121317/TeamDynamix/#Capterra___3596173)

SB

Sarah B.

Campus Solutions DBA

> "This product has many features that are functional and easy to use."

[See full review](https://www.capterra.com/p/121317/TeamDynamix/#Capterra___4813668)

CF

Carlos F.

IT technician

> "Workflows can get tricky if not properly specified"

[See full review](https://www.capterra.com/p/121317/TeamDynamix/#Capterra___3578468)

BS

Bryan S.

Asst CIO

> "We would really benefit from a TDX implementer that could say - I've worked with a lot of schools and these are two..."

[See full review](https://www.capterra.com/p/121317/TeamDynamix/#Capterra___3596173)

EG

Edward G.

Field Support Technician I

> "Sometimes it can be a little slow but that doesn't happen often."

[See full review](https://www.capterra.com/p/121317/TeamDynamix/#Capterra___3589109)

MT

Melissa T.

Tech Support Analyst

> "Great product for keeping track of requests and progress made on tickets. "

[See full review](https://www.capterra.com/p/121317/TeamDynamix/#Capterra___3595841)

MG

Maria G.

Sr Systems programmer

> "This product is difficult to navigate from screen to screen"

[See full review](https://www.capterra.com/p/121317/TeamDynamix/#Capterra___3589024)

BS

Boyang S.

Junior Data Integration Developer

> "It has been incredibly helpful in organizing projects and tracking service requests."

[See full review](https://www.capterra.com/p/121317/TeamDynamix/#Capterra___4628691)

TI

Tarek I.

Senior IT Analyst

> "I haven't discovered many issues with our collaboration with TeamDynamix and their ITSM product so far."

[See full review](https://www.capterra.com/p/121317/TeamDynamix/#Capterra___3661683)

YJ

Yohan J.

IC Help Desk Technician

> "It would be nice to have a function that makes sending messages to bulk work orders a much easier process."

[See full review](https://www.capterra.com/p/121317/TeamDynamix/#Capterra___4028070)

JW

Jeffrey W.

Senior Project Manager

> "We know what we want to do, but can't find a tutorial to help us."

[See full review](https://www.capterra.com/p/121317/TeamDynamix/#Capterra___3580224)

TR

Thomas R.

Vice President for IT / CIO

> "The ITSM platform is highly customized toward the needs of Higher Education IT Support organizations."

[See full review](https://www.capterra.com/p/121317/TeamDynamix/#Capterra___3575597)

HH

Homer H.

Manager of User Services

> "This does not feel or act like a CSR, though that is how it was sold."

[See full review](https://www.capterra.com/p/121317/TeamDynamix/#SoftwareAdvice___3534777)

BM

Brad M.

Director, Computing and Support Services

> "TeamDynamix makes tracking and reporting tickets and projects easy."

[See full review](https://www.capterra.com/p/121317/TeamDynamix/#Capterra___3633720)

CL

Cristina L.

Printing and Support Services Manager

> "Visual design is not the most appealing."

[See full review](https://www.capterra.com/p/121317/TeamDynamix/#Capterra___3589177)

BS

Bryan S.

Asst CIO

> "TDX has obviously done a lot of migrations from other ITSM products and helped a lot of new customers. "

[See full review](https://www.capterra.com/p/121317/TeamDynamix/#Capterra___3596173)

TC

Tanasee C.

Assistant Director

> "Some integrations were difficult."

[See full review](https://www.capterra.com/p/121317/TeamDynamix/#SoftwareAdvice___3539421)

RB

Rebecca B.

Assoc Director of Support Operations

> "I also like the integrative self-service options available through the tool."

[See full review](https://www.capterra.com/p/121317/TeamDynamix/#Capterra___3578009)

KR

Kyle R.

Assistant Director of User Services

> "There are a few processes that feel like they should be simple that really aren't."

[See full review](https://www.capterra.com/p/121317/TeamDynamix/#Capterra___3593035)

[View Reviews](https://www.capterra.com/p/121317/TeamDynamix/reviews/)

## User interface

4.14 (242)

[TeamDynamix](https://www.capterra.com/p/121317/TeamDynamix/)

4.35 (150)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

N-central

Top features

32/40

-   Access Controls/Permissions
-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Asset Tracking
-   Audit Management
-   Audit Trail
-   Barcode/Ticket Scanning
-   Change Management
-   Compliance Tracking
-   Configuration Management
-   Contract/License Management
-   Cost Tracking
-   Customizable Branding
-   Customizable Fields
-   Customizable Forms
-   Customizable Reports
-   Data Import/Export
-   Data Visualization
-   Email Management
-   Generative AI
-   Incident Management
-   Inventory Management
-   Knowledge Base Management
-   Maintenance Management
-   Monitoring
-   Prioritization
-   Problem Management
-   Procurement Management
-   Reporting/Analytics
-   Requisition Management
-   Self Service Portal
-   Service Level Agreement (SLA) Management
-   Supplier Management
-   Support Ticket Management
-   Task Management
-   Third-Party Integrations
-   User Management
-   Workflow Management

[See all features](https://www.capterra.com/p/13803/N-central/#features)

TeamDynamix

27/40

-   Access Controls/Permissions
-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Asset Tracking
-   Audit Management
-   Audit Trail
-   Barcode/Ticket Scanning
-   Change Management
-   Compliance Tracking
-   Configuration Management
-   Contract/License Management
-   Cost Tracking
-   Customizable Branding
-   Customizable Fields
-   Customizable Forms
-   Customizable Reports
-   Data Import/Export
-   Data Visualization
-   Email Management
-   Generative AI
-   Incident Management
-   Inventory Management
-   Knowledge Base Management
-   Maintenance Management
-   Monitoring
-   Prioritization
-   Problem Management
-   Procurement Management
-   Reporting/Analytics
-   Requisition Management
-   Self Service Portal
-   Service Level Agreement (SLA) Management
-   Supplier Management
-   Support Ticket Management
-   Task Management
-   Third-Party Integrations
-   User Management
-   Workflow Management

[See all features](https://www.capterra.com/p/121317/TeamDynamix/#features)

### Recognition

No recognitions have been awarded to N-central

No recognitions have been awarded to TeamDynamix

### Deployment & support

N-central

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

TeamDynamix

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

N-central

-   By N-able
-   Located in United States
-   Founded in

TeamDynamix

-   By TeamDynamix
-   Located in United States
-   Founded in 2001

## Popular Comparisons

[N-central](https://www.capterra.com/p/13803/N-central/)[4.14 (242)](https://www.capterra.com/p/13803/N-central/reviews/)

vs

[N-sight RMM](https://www.capterra.com/p/163344/N-sight/)[4.29 (194)](https://www.capterra.com/p/163344/N-sight/reviews/)

$1.75

Price

$99/month

4.2

Features

4.2

4.0

Ease of Use

4.2

[View full comparison](https://www.capterra.com/compare/13803-163344/N-central-vs-N-sight)

[TeamDynamix](https://www.capterra.com/p/121317/TeamDynamix/)[4.35 (150)](https://www.capterra.com/p/121317/TeamDynamix/reviews/)

vs

[ACMP Suite](https://www.capterra.com/p/175522/ACMP-Inventory/)[4.54 (173)](https://www.capterra.com/p/175522/ACMP-Inventory/reviews/)

$0/year

Price

Contact vendor for pricing

4.1

Features

4.5

4.1

Ease of Use

4.1

[View full comparison](https://www.capterra.com/compare/121317-175522/TeamDynamix-vs-ACMP-Inventory)

[N-central](https://www.capterra.com/p/13803/N-central/)[4.14 (242)](https://www.capterra.com/p/13803/N-central/reviews/)

vs

[Syncro](https://www.capterra.com/p/207618/Syncro/)[4.62 (148)](https://www.capterra.com/p/207618/Syncro/reviews/)

$1.75

Price

$129/month

4.2

Features

4.4

4.0

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/13803-207618/N-central-vs-Syncro)

[TeamDynamix](https://www.capterra.com/p/121317/TeamDynamix/)[4.35 (150)](https://www.capterra.com/p/121317/TeamDynamix/reviews/)

vs

[Wasp Asset](https://www.capterra.com/p/80853/AssetCloud/)[4.47 (376)](https://www.capterra.com/p/80853/AssetCloud/reviews/)

$0/year

Price

$108/month

4.1

Features

4.3

4.1

Ease of Use

4.2

[View full comparison](https://www.capterra.com/compare/80853-121317/AssetCloud-vs-TeamDynamix)

[N-central](https://www.capterra.com/p/13803/N-central/)[4.14 (242)](https://www.capterra.com/p/13803/N-central/reviews/)

vs

[IT Glue](https://www.capterra.com/p/170401/ITGlue/)[4.65 (331)](https://www.capterra.com/p/170401/ITGlue/reviews/)

$1.75

Price

$29/month

4.2

Features

4.5

4.0

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/13803-170401/N-central-vs-ITGlue)

[TeamDynamix](https://www.capterra.com/p/121317/TeamDynamix/)[4.35 (150)](https://www.capterra.com/p/121317/TeamDynamix/reviews/)

vs

[Freshservice](https://www.capterra.com/p/132997/Freshservice/)[4.53 (692)](https://www.capterra.com/p/132997/Freshservice/reviews/)

$0/year

Price

$19/month

4.1

Features

4.3

4.1

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/121317-132997/TeamDynamix-vs-Freshservice)

[N-central](https://www.capterra.com/p/13803/N-central/)[4.14 (242)](https://www.capterra.com/p/13803/N-central/reviews/)

vs

[ManageEngine OpManager MSP](https://www.capterra.com/p/212602/ManageEngine-OpManager-MSP/)[4.39 (72)](https://www.capterra.com/p/212602/ManageEngine-OpManager-MSP/reviews/)

$1.75

Price

Contact vendor for pricing

4.2

Features

4.7

4.0

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/13803-212602/N-central-vs-ManageEngine-OpManager-MSP)

[TeamDynamix](https://www.capterra.com/p/121317/TeamDynamix/)[4.35 (150)](https://www.capterra.com/p/121317/TeamDynamix/reviews/)

vs

[Atera](https://www.capterra.com/p/144309/Atera/)[4.54 (447)](https://www.capterra.com/p/144309/Atera/reviews/)

$0/year

Price

$129/month

4.1

Features

4.3

4.1

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/121317-144309/TeamDynamix-vs-Atera)

[N-central](https://www.capterra.com/p/13803/N-central/)[4.14 (242)](https://www.capterra.com/p/13803/N-central/reviews/)

vs

[SuperOps](https://www.capterra.com/p/235300/SuperOpsai/)[4.60 (65)](https://www.capterra.com/p/235300/SuperOpsai/#reviews)

$1.75

Price

$79/month

4.2

Features

4.4

4.0

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/13803-235300/N-central-vs-SuperOpsai)

[TeamDynamix](https://www.capterra.com/p/121317/TeamDynamix/)[4.35 (150)](https://www.capterra.com/p/121317/TeamDynamix/reviews/)

vs

[IT Glue](https://www.capterra.com/p/170401/ITGlue/)[4.65 (331)](https://www.capterra.com/p/170401/ITGlue/reviews/)

$0/year

Price

$29/month

4.1

Features

4.5

4.1

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/121317-170401/TeamDynamix-vs-ITGlue)

[N-central](https://www.capterra.com/p/13803/N-central/)[4.14 (242)](https://www.capterra.com/p/13803/N-central/reviews/)

vs

[Atera](https://www.capterra.com/p/144309/Atera/)[4.54 (447)](https://www.capterra.com/p/144309/Atera/reviews/)

$1.75

Price

$129/month

4.2

Features

4.3

4.0

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/13803-144309/N-central-vs-Atera)

[TeamDynamix](https://www.capterra.com/p/121317/TeamDynamix/)[4.35 (150)](https://www.capterra.com/p/121317/TeamDynamix/reviews/)

vs

[ManageEngine ServiceDesk Plus](https://www.capterra.com/p/179501/ManageEngine-Service-Desk-Plus/)[4.41 (229)](https://www.capterra.com/p/179501/ManageEngine-Service-Desk-Plus/reviews/)

$0/year

Price

$16/month

4.1

Features

4.4

4.1

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/121317-179501/TeamDynamix-vs-ManageEngine-Service-Desk-Plus)