# Compare N-central vs TeamDynamix 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare N-central and TeamDynamix based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/13803-121317/N-central-vs-TeamDynamix

---

# N-central vs TeamDynamix Features and Cost Comparison

Last updated June 15th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

N-centralTeamDynamix2/4 selected

[N-central](https://www.capterra.com/p/13803/N-central/)[4.2 (253)](https://www.capterra.com/p/13803/N-central/reviews/)

[TeamDynamix](https://www.capterra.com/p/121317/TeamDynamix/)[4.4 (170)](https://www.capterra.com/p/121317/TeamDynamix/reviews/)

[## N-central](https://www.capterra.com/p/13803/N-central/)[4.2 (253)](https://www.capterra.com/p/13803/N-central/reviews/)

Starting Price

$1.75

Value-for-Money

3.9

Functionality

4.2

Ease of Use

4

Customer Service

3.9

Reviews Sentiment

Based on [253 reviews](#user-reviews)

Positive

215

Neutral

18

Negative

20

[## TeamDynamix](https://www.capterra.com/p/121317/TeamDynamix/)[4.4 (170)](https://www.capterra.com/p/121317/TeamDynamix/reviews/)

Starting Price

$1.00/year

Value-for-Money

4.3

Functionality

4.2

Ease of Use

4.2

Customer Service

4.5

Reviews Sentiment

Based on [170 reviews](#user-reviews)

Positive

154

Neutral

14

Negative

2

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## Summary

* * *

Key features rated by users

Features selected based on 2,687 reviews from it asset management software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

\--%Fit

Not enough reviews

Feature ratings

Inventory Management

\--

Asset Tracking

3.0

Support Ticket Management

\--

Incident Management

4.3

Service Level Agreement (SLA) Management

\--

80%Fit

High performer

Feature ratings

Inventory Management

4.4

Asset Tracking

4.3

Support Ticket Management

4.5

Incident Management

4.5

Service Level Agreement (SLA) Management

4.3

User satisfaction

User satisfaction

4.2

User reviews[253](https://www.capterra.com/p/13803/N-central/reviews/)

Ease of use

4.0

Functionality

4.2

Value for money

3.9

Customer support

3.9

User satisfaction

4.4

User reviews[170](https://www.capterra.com/p/121317/TeamDynamix/reviews/)

Ease of use

4.2

Functionality

4.2

Value for money

4.3

Customer support

4.5

Price starts from

Price starts from

$1.75Other, Not provided by vendor

-   Free version
-   Free trial

Price starts from

$1Per Year

-   Free version
-   Free trial

Best for

Best for

The software is designed for growing and scaling Manage Service Providers (MSPs)​. Medium to large businesses

Best for

Organizations looking for a unified no-code ITSM/ESM platform offering low admin overhead, with a modern AI and automation architecture. Upper mid-market organizations with 1-10K FTE.

## User reviews

Pros & cons

SO

Sean O.

Senior Cyber Security Engineer

> "The automation capabilities, device monitoring, patch management, and remote access tools significantly reduce administrative overhead, improve response times, and deliver a..."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7148488)

CS

CALEB S.

Network Engineer

> "While the monitoring is strong, the patching and security suites proved inefficient for our client base, requiring excessive manual intervention due to unreliable reporting..."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7142120)

VR

Verified Reviewer

CEO

> "It’s a powerful platform that enables proactive IT management through strong automation, patching, and monitoring capabilities, allowing us to stay ahead of issues rather than..."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7141295)

BB

Brian B.

Director

> "All new features require new SSO, limited innovation around existing features, some features just seem to take forever to be released and be fully in production (Nzo,..."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7144452)

AA

Andrew A.

Security Architect

> "The customization it affords with regard to things like patching and alerting users to needed reboots, alongside the Automations provided from the community are highlights."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7144500)

CP

Christian P.

Sys Admin

> "Ultimately, using N-able feels like driving a reliable car where the manufacturer has stopped listening to the drivers. While the "engine" (patching and alerts) is strong, the..."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7140638)

SO

Sean O.

Senior Cyber Security Engineer

> "It has become a core platform in our managed services operations, allowing us to streamline endpoint management, automate repetitive tasks, improve patch compliance, and..."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7148488)

CP

Christian P.

Sys Admin

> "Instead of developing AI to solve "non-issues," the development team needs to prioritize fixing the long-standing bugs and workflow limitations that partners deal with every..."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7140638)

VR

Verified Reviewer

CEO

> "Its integration with tools like backup, EDR, and reporting creates a more unified operational workflow, which is key for an MSP looking to standardize services and deliver..."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7141295)

HM

Heather M.

Technical Support Engineer

> "Also, upon restarting users computer, you are unable to view the connection until they have signed back into the computer and it just loops repetitively telling you the..."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7141510)

VR

Verified Reviewer

CEO

> "The automation capabilities stand out—being able to script, patch, monitor, and remediate issues proactively at scale saves a significant amount of time and reduces reactive..."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7141295)

NP

Nicolas P.

Senior IT Technician

> "I also do not like that you have to pay a lot more for a "Pro" license to be able to have certain features on endpoints, like patch management and running automation jobs."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7146936)

VR

Verified Reviewer

CEO

> "It supports a mature, standardized approach to managing client environments and aligns well with a growth-focused MSP that values efficiency and security."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7141295)

BR

Brad R.

IT Director

> "Certain actions—like loading dashboards, executing remote tasks, or navigating between views—can feel slower than expected, especially during peak usage."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7140376)

CL

Collin L.

Employee

> "The integrations with other tools I use are smooth, and the reporting capabilities make it easy for me to generate detailed insights for both internal use and client..."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7148400)

CP

Christian P.

Sys Admin

> "Forcing us to use a restrictive, proprietary builder instead of industry-standard scripting severely limits our ability to automate complex tasks."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7140638)

AJ

Alex J.

Systems Engineer

> "It allows you to build complex workflows using a drag-and-drop visual designer without needing to be an expert in PowerShell or Bash."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7144304)

MB

Michael B.

Systems Admin

> "Something I dislike about NCentral is customization options when it comes to how a device is displayed once you get into device details."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7140574)

BR

Brad R.

IT Director

> "The unified dashboard gives clear visibility across endpoints, servers, and network devices without needing to jump between tools."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7140376)

CL

Collin L.

Employee

> "At times, performance has slowed down when working across larger environments, and I’ve had to spend extra time fine-tuning certain configurations to get the results I wanted."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7148400)

VR

Verified Reviewer

CEO

> "Overall, it strikes a strong balance between flexibility and power, making it ideal for MSPs that want to go beyond basic monitoring and truly mature their service delivery."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7141295)

CL

Collin L.

Employee

> "Additionally, the cost can add up as you scale, and I’ve occasionally wished the documentation and support resources were more straightforward when troubleshooting issues."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7148400)

MT

Michael T.

Delivery Manager Technical solutions manager

> "Flexibility of the tooling is what I appreciate the most, whether I'm wanting to do core monitoring, or flex into endpoint security, the tool has the capabilities available."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7140411)

SS

Seth S.

Consultant

> "I think the thing that really gets frustrating is after a while of being offline the agent does fall into a sleep and we have to repush it out again, and sometimes it take a..."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7145206)

DI

Dennis I.

IT Support Administrator

> "It's a great tool that takes a lot of the stress out of managing remote devices. And any time I have had an issue with NCentral that I couldn't figure out or resolve myself,..."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7147013)

DS

Darin S.

Senior Solutions Architect

> "Security Patching seems to be very inconsistent and I struggle with getting it to push patches from time to time with customers and don't know why."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7145258)

RG

Robert G.

Managed Services Administrator

> "It's the core of our managed service offerings and provides our support staff with valuable client environment data."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7140601)

CS

CALEB S.

Network Engineer

> "With a clear trend of rising licensing costs paired with a decline in both product stability and support quality, the value proposition is becoming increasingly difficult to..."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7142120)

AB

Ashley B.

Office Manager

> "I spend the majority of my day navigating the interface, and once I become familiar with it, I can locate features efficiently."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7148414)

AN

Alison N.

Office manager

> "There was one time about a year ago that we needed a backup for a client, their server went down, and cove didn't have the backup for them and we ended up losing the client"

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7144290)

MT

Michael T.

Delivery Manager Technical solutions manager

> "Overall, The product is great for its designed usecase, it has flexibility to fit items in that were "second thought" which is nice."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7140411)

RG

Robert G.

Managed Services Administrator

> "Site probes are limited to only 1 network subnet and do not support VLANs."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7140601)

DL

Darius L.

Director of Operations

> "It's a very comprehensive remote management tool that allows us to properly manage windows patches and gives us the ability to use automation tools such as powershell..."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___6790940)

CP

Christian P.

Sys Admin

> "Support for the Adlumin integration is particularly poor, often resulting in a "finger-pointing" loop where no one takes responsibility."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7140638)

HN

Heather N.

VP of Operations

> "Strong remote support tools for fast access and troubleshooting, comprehensive network & asset management, real-time alerts and proactive monitoring"

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___6780336)

JR

Joe R.

Team Leader of Managed IT Services

> "Take Control is very unreliable and takes too long to reconnect when there is a temporary drop in network connectivity."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7140578)

NB

Nils B.

CEO

> "It’s a dependable platform that handles core RMM functions well and fits our operational needs better than most alternatives."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7140365)

CS

CALEB S.

Network Engineer

> "Over the last several years, N-Central has remained largely stagnant, with several core functionalities actually experiencing regressive performance."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7142120)

CS

Caleb S.

Network Engineer

> "N-Central accomplishes our ability to maintain asset info and has many add-ons that allow you to expand the product to your needs."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___6789386)

RD

Rodney D.

Technical Team lead

> "No clear visibility into bandwidth usage and data flow, making it difficult to manage which devices are consuming network resources and where the traffic is going."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___6802842)

SO

Sean O.

Senior Cyber Security Engineer

> "N-central provides excellent visibility and centralized management across all client environments."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7148488)

TY

Tyler Y.

technical event coordinator

> "the ui is very clunky and the fact the half the features are locked behind a pay wall is annoying"

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7152780)

PD

Philip D.

Network Administrator

> "The amount of customization you can do, especially for clients/departments."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7144420)

AC

Andrew C.

Systems Administrator

> "We've had some cases open for 3+ months before being partially resolved, and others open for nearly 6 months that still have no resolution."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7140420)

MS

Mitranand S.

CEO

> "It’s reliable, highly configurable, and continues to be an essential part of our service delivery. While there are areas that could be improved — like quicker rollout of..."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___6801082)

CP

Christian P.

Sys Admin

> "The overall experience with N-able is a study in frustration between a solid, functional core and a deteriorating support and development ecosystem."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7140638)

RG

Robert G.

Managed Services Administrator

> "We use the hosted version and easily access our console from a web browser."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7140601)

KB

Ken B.

IT Manager

> "Tried to configure some application upgrades and it took a while to get the correct options."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7140395)

Carlos B.

IT Technitian

> "Excellent choice for MSP that want managing of servers, clients, network devices alike with intune, backup, 365 integration."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___6791178)

HM

Heather M.

Technical Support Engineer

> "Unable to view all client monitors in one session."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7141510)

JJ

Josh J.

IT Team Lead

> "The ability to install or uninstall S1 at a flip of a switch is very efficient."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7140382)

CP

Christian P.

Sys Admin

> "The aggressive push for AI feels like a distraction from core platform stability."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7140638)

MV

Monica V.

Service Manager

> "Being able to view asset info to help recommend new parts or machines is also great."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7140402)

HM

Heather M.

Technical Support Engineer

> "Chat feature is very inconsistent as well as the connection from time to time. "

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7141510)

JJ

Josh J.

IT Team Lead

> "We have also found the Take Control and background tools easier to work with and have a lot more options compared to our previous RMM."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7140382)

DS

David S.

President

> "It's way overpriced. As the price keeps increasing, it is getting less and less valuable as more of the functionality that used to be unique to N-Central shifts to things like..."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___6801456)

MR

Michael R.

Systems Engineer

> "Super convenient way to manage many different products/features commonly used by MSPs."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7144289)

CP

Christian P.

Sys Admin

> "The reporting engine is severely lacking and feels outdated."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7140638)

TR

Tom R.

CTO

> "We look forward to continuing to use N-central and hope that significant improvement can be made around reporting and remote control integrated tools."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7140537)

PB

Paul B.

Owner

> "We have a automated repair for hard drives that fill up that works for most client systems but not for all of them which is confusing."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___6789802)

KW

Kat W.

VP of IT

> "Rollout is easy to accomplish within our 300 endpoint environment and pushing out software / Microsoft patches is effortless."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7145052)

PS

Preston S.

Senior Network Engineer

> "Setups can be confusing with multiple locations to use for a single configuration."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7140457)

RG

Rupesh G.

Administrator

> "It may not have the most modern look or the easiest learning curve, but once you get used to it, it works well and helps keep things under control."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7141152)

MB

Matt B.

Engineer

> "It seems there isn't much investment in their mobile app, I would imagine this may be deprecated in the near future."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7147172)

MR

Michael R.

Systems Engineer

> "Most of the products work seemlessly together, and the interface is very customizable yet user-friendly."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7144289)

JH

Jim H.

Senior Engineer

> "I hope that gets improved in the future, because it causes a headache when trying to do things quickly for a customer."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7140374)

VR

Verified Reviewer

IT Manager

> "N-Central's remote support options are my favorite feature. "

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7145640)

MB

Michael B.

Systems Admin

> "With all the other products, we find ourselves contacting customer support more than actually using the product."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7140574)

CR

Christopher R.

IT Tier Two

> "Coming from other, more complex RMMs without the same usability, and also from simpler, more user-friendly RMMs without the needed complexity, N-central has been the perfect..."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___6805805)

IJ

Iman J.

IT Administrator

> "However, as an MSP, we are expected to provide timely support to our clients, and every moment of delay on our end creates a chain reaction of further delays."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___6807769)

KK

Karanpal K.

User Support Technician

> "I like the take control remote service more than the others as it shows info of remote device rightway and real time status of devices."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___6791034)

RN

Reymond N.

Systems Engineer

> "Some issue with Take Control connectivity occassionally"

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7142379)

CL

Collin L.

Employee

> "Overall, it’s been a reliable solution for efficiently managing devices and providing proactive support."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7148400)

CP

Christian P.

Sys Admin

> "The escalation process is opaque and incredibly slow."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7140638)

Kevin M. R.

Senior IT Administrator

> "N-Central is great from a standpoint of having one central location to remote support, update, and manage computers for your business and clients. "

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___6795422)

SL

Sat L.

Engineering Manager

> "The Remote take control product has deterioratedd over the last few years, OSX support is terrible and even the Windows version is a hit and miss affair these days."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___6808522)

JK

James K.

IT Manager

> "We use N-central on a daily to support our users and our network."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7142060)

CM

Chris M.

cloud admin

> "The UI is difficult to manage sometimes and you dont know if it is your level of access which is a problem or the tool doesnt allow you to do the task youre attempting to..."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___6795230)

AJ

Alex J.

Systems Engineer

> "N-central offers one of the most robust patching engines available."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7144304)

HN

Heather N.

VP of Operations

> "MSP Manager software as not as robust as needed and I didn't like that an entire ticket could be deleted with no audit trail."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___6780336)

[View Reviews](https://www.capterra.com/p/13803/N-central/reviews/)

DT

Daniel T.

Programmer

> "It effortlessly centralizes our daily ticketing, incidents, and service tasks, providing our team with an excellent,..."

[See full review](https://www.capterra.com/p/121317/TeamDynamix/#Capterra___7161570)

AR

Ashley R.

systems application programmer

> "moving forms and such from one application to another is not possible, the forms do not offer enough customizability, no..."

[See full review](https://www.capterra.com/p/121317/TeamDynamix/#Capterra___7161537)

JN

Jen N.

IT Service Management Specialist

> "TDX Work Management gives us one place to manage multiple areas, including ticketing, ITAM, services, knowledge articles, and..."

[See full review](https://www.capterra.com/p/121317/TeamDynamix/#Capterra___7161605)

RC

Robert C.

IT Project Manager

> "Reporting across modules lacks the flexibility needed to surface insights without exporting data and working outside the..."

[See full review](https://www.capterra.com/p/121317/TeamDynamix/#Capterra___7161295)

DT

Daniel T.

Programmer

> "TeamDynamix serves as the operational backbone for our day-to-day IT service delivery. Once the initial hurdle of..."

[See full review](https://www.capterra.com/p/121317/TeamDynamix/#Capterra___7161570)

JN

Jen N.

IT Service Management Specialist

> "Some areas feel too limited and overly simplified, such as permissions and Knowledge Base notifications."

[See full review](https://www.capterra.com/p/121317/TeamDynamix/#Capterra___7161605)

NP

Nathan P.

BSA

> "It provides so many features that we really have to focus our scope to what we know we can implement now and then create a..."

[See full review](https://www.capterra.com/p/121317/TeamDynamix/#Capterra___7161504)

DK

Dean K.

SR Dir of IT

> "Navigation bar value is unclear If everything routes to the same place (ticketing), the navbar may not add value"

[See full review](https://www.capterra.com/p/121317/TeamDynamix/#Capterra___7160857)

HS

Harshit S.

Business Analyst

> "It provides good value, supports collaboration, and helps manage tickets, projects, assets, and documents in one place."

[See full review](https://www.capterra.com/p/121317/TeamDynamix/#Capterra___7160656)

RC

Robert C.

IT Project Manager

> "Going in without that foundation will lead to underutilization."

[See full review](https://www.capterra.com/p/121317/TeamDynamix/#Capterra___7161295)

RC

Robert C.

IT Project Manager

> "No single module is perfect, but the sum is greater than its parts — and for a higher education IT shop that needs one..."

[See full review](https://www.capterra.com/p/121317/TeamDynamix/#Capterra___7161295)

JK

Justin K.

Engineer of Applications

> "I do not like how complex some things become for what to an end user is a simple request."

[See full review](https://www.capterra.com/p/121317/TeamDynamix/#Capterra___7160664)

CM

Christian M.

Workflow Tech Analyst

> "TeamDynamix has helped streamline service requests, improve visibility into assets, and support our IT processes."

[See full review](https://www.capterra.com/p/121317/TeamDynamix/#Capterra___7160807)

DJ

Darrin J.

Sr. IT Support Technician

> "I have noticed a couple small things that we do not like, such as users are not able to add contacts to tickets after being..."

[See full review](https://www.capterra.com/p/121317/TeamDynamix/#Capterra___6118629)

CM

Christian M.

Workflow Tech Analyst

> "TeamDynamix provides a strong combination of IT service management and asset management in one platform."

[See full review](https://www.capterra.com/p/121317/TeamDynamix/#Capterra___7160807)

AB

Allen B.

Director of Information Systems

> "The inability for a user to change the status of a ticket makes that process more difficult. "

[See full review](https://www.capterra.com/p/121317/TeamDynamix/#Capterra___4980496)

JK

Justin K.

Engineer of Applications

> "I like the flexibility I have through TDX products to manage ITSM and ITAM as it best fits my organization."

[See full review](https://www.capterra.com/p/121317/TeamDynamix/#Capterra___7160664)

YJ

Yohan J.

IC Help Desk Technician

> "When opening a new work order it opens a new window instead of a new tab which clogs up my display with so many new open..."

[See full review](https://www.capterra.com/p/121317/TeamDynamix/#Capterra___4028070)

JS

Joey S.

EUS Automations Engineer

> "I've had a pretty good time getting familiar with the system and leveraging it's features to provide a functional service..."

[See full review](https://www.capterra.com/p/121317/TeamDynamix/#Capterra___7161389)

JB

Jonathan B.

Process Automation Developer

> "sometimes errors occur and it is hard to pinpoint the why without having to talk to customer service."

[See full review](https://www.capterra.com/p/121317/TeamDynamix/#Capterra___6288786)

KH

Kendra H.

System Administrator and Application Administrator

> "It is a very flexible product and allows you to do so many things."

[See full review](https://www.capterra.com/p/121317/TeamDynamix/#Capterra___7161560)

SM

Simon M.

Senior Service Analyst

> "The UI opening new windows on most clicks is not ideal, and there are a few odd choices in functionality, such as surveys..."

[See full review](https://www.capterra.com/p/121317/TeamDynamix/#Capterra___4808797)

DB

Daniel B.

Web Developer

> "The flexibility of the platform stands out most."

[See full review](https://www.capterra.com/p/121317/TeamDynamix/#Capterra___7160832)

Paula R.

IT Service Desk and Operations Manager

> "The system is not very intuitive to learn, and from an admin perspective, there are a lot of things that just don't make..."

[See full review](https://www.capterra.com/p/121317/TeamDynamix/#Capterra___6294447)

RC

Robert C.

IT Project Manager

> "TeamDynamix has become the backbone of our IT operation."

[See full review](https://www.capterra.com/p/121317/TeamDynamix/#Capterra___7161295)

HV

Heather V.

Salesforce Admin

> "The reporting capabilities aren't great."

[See full review](https://www.capterra.com/p/121317/TeamDynamix/#Capterra___6271274)

SMQ

Sonja Michaela Q.

IT Business Analyst

> "Our experience with TeamDynamix has been positive during the evaluation and implementation process."

[See full review](https://www.capterra.com/p/121317/TeamDynamix/#Capterra___7161592)

Emilee I.

Customer Success Analyst

> "Some software limitations, having to put lots of enhancement requests in."

[See full review](https://www.capterra.com/p/121317/TeamDynamix/#Capterra___4808983)

GS

Gretchen S.

Web Forms Manager

> "It helps me stay organized."

[See full review](https://www.capterra.com/p/121317/TeamDynamix/#Capterra___7161616)

AM

Amanda M.

IT Knowledge Manager

> "I hate that so many windows open when processing a ticket for one person. When I worked in the Service Desk, it made it very..."

[See full review](https://www.capterra.com/p/121317/TeamDynamix/#Capterra___3580903)

RC

Robert C.

IT Project Manager

> "The ecosystem is the biggest strength."

[See full review](https://www.capterra.com/p/121317/TeamDynamix/#Capterra___7161295)

BA

Betsy A.

Senior Technician, IT Support Services

> "You can not highlight, use different fonts, bold, italic, or underline text or make anything a different color in the body of..."

[See full review](https://www.capterra.com/p/121317/TeamDynamix/#Capterra___3593452)

RM

Richard M.

IT Training

> "Support team super knowledgeable and quick reply."

[See full review](https://www.capterra.com/p/121317/TeamDynamix/#Capterra___7160790)

BM

Brad M.

Director, Computing and Support Services

> "The search features in TeamDynamix aren't the best."

[See full review](https://www.capterra.com/p/121317/TeamDynamix/#Capterra___3633720)

DK

Dean K.

SR Dir of IT

> "Welcome message explaining what GUS is"

[See full review](https://www.capterra.com/p/121317/TeamDynamix/#Capterra___7160857)

TI

Tarek I.

Senior IT Analyst

> "I haven't discovered many issues with our collaboration with TeamDynamix and their ITSM product so far."

[See full review](https://www.capterra.com/p/121317/TeamDynamix/#Capterra___3661683)

KH

Kendra H.

System Administrator and Application Administrator

> "TeamDynamix has great continual improvement!"

[See full review](https://www.capterra.com/p/121317/TeamDynamix/#Capterra___7161560)

SN

Stefani N.

Fiscal Support Specialist/Payroll

> "I receive service request, sometimes when multiple actions are needed, it is hard to see where it was left off when replying."

[See full review](https://www.capterra.com/p/121317/TeamDynamix/#Capterra___3578666)

AT

Andrea T.

Director of Client Services

> "They walk you through the process and assign an implementation specialist who meets with you regularly to help. Once set up,..."

[See full review](https://www.capterra.com/p/121317/TeamDynamix/#Capterra___6242040)

KM

Kevin M.

Desktop Support Specialist

> "TDX is great when we were a bit looser with our fields and reporting, but I've grown to really dislike it as the information..."

[See full review](https://www.capterra.com/p/121317/TeamDynamix/#Capterra___3588977)

TV

Theresa V.

Project Manager and Sr. Business Analyst

> "In addition, their advisory groups are amazing and provide a great deal of insight and knowledge not only from the TDX group..."

[See full review](https://www.capterra.com/p/121317/TeamDynamix/#Capterra___6292449)

VR

Verified Reviewer

Application Support Analyst II

> "I'm not a fan of how the updates in the feed get out of (chronological) order when a customer replies to a previous email. "

[See full review](https://www.capterra.com/p/121317/TeamDynamix/#Capterra___3582820)

AS

Amy S.

Sr. Business Analyst

> "ITSM features like workflow capabilities, attribute dependencies and collaboration with others within the solution regardless..."

[See full review](https://www.capterra.com/p/121317/TeamDynamix/#Capterra___4808659)

GC

Gregory C.

Information Technology Consultant

> "The newer versions added more features, but in turn caused a lot of our initial methods of ticketing to become obsolete. "

[See full review](https://www.capterra.com/p/121317/TeamDynamix/#Capterra___3575621)

LB

Lori B.

Programmer Analyst

> "I like that different areas of the college (HR, IT, Finance) can have their own ticketing application and tickets can easily..."

[See full review](https://www.capterra.com/p/121317/TeamDynamix/#Capterra___4808631)

MP

Marmar P.

IT Project Manager

> "It does not allow creating new custom email notifiacations."

[See full review](https://www.capterra.com/p/121317/TeamDynamix/#Capterra___3571188)

BS

Boyang S.

Junior Data Integration Developer

> "With a variety of features, it offers a comprehensive solution to project management and service request tracking."

[See full review](https://www.capterra.com/p/121317/TeamDynamix/#Capterra___4628691)

JM

Jerry M.

IT technician

> "The time to sync for workspace and unspecified errors that restrict a certain task"

[See full review](https://www.capterra.com/p/121317/TeamDynamix/#Capterra___3577907)

BS

Boyang S.

Junior Data Integration Developer

> "The reports feature is especially useful, allowing me to quickly access data and generate reports."

[See full review](https://www.capterra.com/p/121317/TeamDynamix/#Capterra___4628691)

TL

Tiffany L.

Technical specialist

> "Sometimes my job is on the go and there is no mobile app for me to easily check information "

[See full review](https://www.capterra.com/p/121317/TeamDynamix/#Capterra___3590273)

AT

Andrea T.

Director of Client Services

> "The product has a fast response time, and the knowledgebase is easy to set up and configure."

[See full review](https://www.capterra.com/p/121317/TeamDynamix/#Capterra___6242040)

SP

Shelbie P.

Office and Purchasing Coordinator

> "No videos for new users, and no way to track software licenses (maybe in the future?)"

[See full review](https://www.capterra.com/p/121317/TeamDynamix/#Capterra___3534665)

TT

Tj T.

Sr Mgr, ITSM

> "TDX has evolved each year since we've implemented and I like how they listen to and work with their customers when..."

[See full review](https://www.capterra.com/p/121317/TeamDynamix/#Capterra___3658269)

CM

Clayton M.

Asst. Dir. Learning Technologies

> "i.e. ticket could not be sent to another person or closed until a task was completed first."

[See full review](https://www.capterra.com/p/121317/TeamDynamix/#Capterra___3571054)

AT

Andrea T.

Director of Client Services

> "Our renewals contain reasonable increases."

[See full review](https://www.capterra.com/p/121317/TeamDynamix/#Capterra___6242040)

PD

Paul D.

Lead Apple Technician

> "We also don't have an easy way to split tickets as the system is currently implemented."

[See full review](https://www.capterra.com/p/121317/TeamDynamix/#Capterra___3578102)

MJC

Mary Jo C.

Business & Project Coordinator

> "I am able to track assets, add contracts, manage tickets, and work on budget requests all in one software platform."

[See full review](https://www.capterra.com/p/121317/TeamDynamix/#SoftwareAdvice___3536950)

AM

Amanda M.

IT Knowledge Manager

> "Human error causes the information not to be captured 100% all the time."

[See full review](https://www.capterra.com/p/121317/TeamDynamix/#Capterra___3580903)

BS

Boyang S.

Junior Data Integration Developer

> "It has been incredibly helpful in organizing projects and tracking service requests."

[See full review](https://www.capterra.com/p/121317/TeamDynamix/#Capterra___4628691)

SN

Stefani N.

Fiscal Support Specialist/Payroll

> "attaching files or finding attachments can be challenging."

[See full review](https://www.capterra.com/p/121317/TeamDynamix/#Capterra___3578666)

YJ

Yohan J.

IC Help Desk Technician

> "It would be nice to have a function that makes sending messages to bulk work orders a much easier process."

[See full review](https://www.capterra.com/p/121317/TeamDynamix/#Capterra___4028070)

VR

Verified Reviewer

SVP, IT

> "Felt that the cost of the integration software (iPaaS) was high compared to the cost of the core software ."

[See full review](https://www.capterra.com/p/121317/TeamDynamix/#Capterra___3589002)

AS

Amy S.

Sr. Business Analyst

> "Also love the flexibility and ease of use for administrators (minimal training is needed and administrators have the power to..."

[See full review](https://www.capterra.com/p/121317/TeamDynamix/#Capterra___4808659)

SV

Stefan V.

Technical Lead

> "Less bells and whistles than ServiceNow but that's ok, we don't need them and they are generally overcomplicated."

[See full review](https://www.capterra.com/p/121317/TeamDynamix/#Capterra___3578226)

BM

Brad M.

Director, Computing and Support Services

> "TeamDynamix makes tracking and reporting tickets and projects easy."

[See full review](https://www.capterra.com/p/121317/TeamDynamix/#Capterra___3633720)

BG

Barb G.

Change/Release Management Specialist

> "I don't like that you cannot add an attachment inside of a ticket."

[See full review](https://www.capterra.com/p/121317/TeamDynamix/#SoftwareAdvice___3536851)

EF

Emma F.

Information Technology Support Analyst

> "It's one of the few tools I can expect to have working seamlessly every morning when I arrive at the office. If I need to..."

[See full review](https://www.capterra.com/p/121317/TeamDynamix/#Capterra___3578029)

FH

Fred H.

Research Analyst

> "Instead, you are stuck with the current week (default or mistakenly selected)."

[See full review](https://www.capterra.com/p/121317/TeamDynamix/#Capterra___3578166)

AB

Andrew B.

System Analyst II

> "It integrates in a fully integrated Project Management platform."

[See full review](https://www.capterra.com/p/121317/TeamDynamix/#Capterra___4813824)

BH

Billie H.

Lead Project Manager

> "Card walls (boards) are severely lacking in functionality, and do not allow for successful implementation of agile-related..."

[See full review](https://www.capterra.com/p/121317/TeamDynamix/#Capterra___2704704)

SV

Sminu V.

IT Service Management

> "Project and portfolio managements capabilities are also pretty good."

[See full review](https://www.capterra.com/p/121317/TeamDynamix/#Capterra___3661466)

KM

Kevin M.

Desktop Support Specialist

> "Input resolution is slow and often inaccurate."

[See full review](https://www.capterra.com/p/121317/TeamDynamix/#Capterra___3588977)

AT

Andrea T.

Director of Client Services

> "I loved the ease of the product setup."

[See full review](https://www.capterra.com/p/121317/TeamDynamix/#Capterra___6242040)

PD

Paul D.

Lead Apple Technician

> "This becomes a greater issue when users need equipment repaired."

[See full review](https://www.capterra.com/p/121317/TeamDynamix/#Capterra___3578102)

JM

Jeremy M.

LMS System Admin - Service Desk Manager

> "The training and support are excellent."

[See full review](https://www.capterra.com/p/121317/TeamDynamix/#Capterra___6292734)

BS

Bryan S.

Asst CIO

> "TDX has a lot of shortcomings that worked better in Cherwell."

[See full review](https://www.capterra.com/p/121317/TeamDynamix/#Capterra___3596173)

TV

Theresa V.

Project Manager and Sr. Business Analyst

> "Implementation was relatively smooth. "

[See full review](https://www.capterra.com/p/121317/TeamDynamix/#Capterra___6292449)

CF

Carlos F.

IT technician

> "Workflows can get tricky if not properly specified"

[See full review](https://www.capterra.com/p/121317/TeamDynamix/#Capterra___3578468)

JM

Jeremy M.

LMS System Admin - Service Desk Manager

> "The ease of setup and end user interface. "

[See full review](https://www.capterra.com/p/121317/TeamDynamix/#Capterra___6292734)

EG

Edward G.

Field Support Technician I

> "Sometimes it can be a little slow but that doesn't happen often."

[See full review](https://www.capterra.com/p/121317/TeamDynamix/#Capterra___3589109)

[View Reviews](https://www.capterra.com/p/121317/TeamDynamix/reviews/)

## User interface

4.16 (253)

[TeamDynamix](https://www.capterra.com/p/121317/TeamDynamix/)

4.39 (170)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

N-central

Top features

32/40

-   Access Controls/Permissions
-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Asset Tracking
-   Audit Management
-   Audit Trail
-   Barcode/Ticket Scanning
-   Change Management
-   Compliance Tracking
-   Configuration Management
-   Contract/License Management
-   Cost Tracking
-   Customizable Branding
-   Customizable Fields
-   Customizable Forms
-   Customizable Reports
-   Data Import/Export
-   Data Visualization
-   Email Management
-   Generative AI
-   Incident Management
-   Inventory Management
-   Knowledge Base Management
-   Maintenance Management
-   Monitoring
-   Prioritization
-   Problem Management
-   Procurement Management
-   Reporting/Analytics
-   Requisition Management
-   Self Service Portal
-   Service Level Agreement (SLA) Management
-   Supplier Management
-   Support Ticket Management
-   Task Management
-   Third-Party Integrations
-   User Management
-   Workflow Management

[See all features](https://www.capterra.com/p/13803/N-central/#features)

TeamDynamix

27/40

-   Access Controls/Permissions
-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Asset Tracking
-   Audit Management
-   Audit Trail
-   Barcode/Ticket Scanning
-   Change Management
-   Compliance Tracking
-   Configuration Management
-   Contract/License Management
-   Cost Tracking
-   Customizable Branding
-   Customizable Fields
-   Customizable Forms
-   Customizable Reports
-   Data Import/Export
-   Data Visualization
-   Email Management
-   Generative AI
-   Incident Management
-   Inventory Management
-   Knowledge Base Management
-   Maintenance Management
-   Monitoring
-   Prioritization
-   Problem Management
-   Procurement Management
-   Reporting/Analytics
-   Requisition Management
-   Self Service Portal
-   Service Level Agreement (SLA) Management
-   Supplier Management
-   Support Ticket Management
-   Task Management
-   Third-Party Integrations
-   User Management
-   Workflow Management

[See all features](https://www.capterra.com/p/121317/TeamDynamix/#features)

### Recognition

N-central is recognized as a top-rated tool in 1 Capterra Shortlist reports

TeamDynamix is recognized as a top-rated tool in 3 Capterra Shortlist reports

### Deployment & support

N-central

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

TeamDynamix

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

N-central

-   By N-able
-   Located in United States
-   Founded in

TeamDynamix

-   By TeamDynamix
-   Located in United States
-   Founded in 2001

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[N-central](https://www.capterra.com/p/13803/N-central/)[4.16 (253)](https://www.capterra.com/p/13803/N-central/reviews/)

vs

[ManageEngine OpManager MSP](https://www.capterra.com/p/212602/ManageEngine-OpManager-MSP/)[4.40 (73)](https://www.capterra.com/p/212602/ManageEngine-OpManager-MSP/reviews/)

$1.75

Price

Contact vendor for pricing

4.2

Features

4.7

4.0

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/13803-212602/N-central-vs-ManageEngine-OpManager-MSP)

[TeamDynamix](https://www.capterra.com/p/121317/TeamDynamix/)[4.39 (170)](https://www.capterra.com/p/121317/TeamDynamix/reviews/)

vs

[Desk Manager](https://www.capterra.com/p/173025/Help-Desk-Software/)[4.82 (106)](https://www.capterra.com/p/173025/Help-Desk-Software/reviews/)

$1/year

Price

Contact vendor for pricing

4.2

Features

4.7

4.2

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/121317-173025/TeamDynamix-vs-Help-Desk-Software)

[N-central](https://www.capterra.com/p/13803/N-central/)[4.16 (253)](https://www.capterra.com/p/13803/N-central/reviews/)

vs

[NinjaOne](https://www.capterra.com/p/184229/NinjaOne/)[4.74 (294)](https://www.capterra.com/p/184229/NinjaOne/reviews/)

$1.75

Price

Contact vendor for pricing

4.2

Features

4.5

4.0

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/13803-184229/N-central-vs-NinjaOne)

[TeamDynamix](https://www.capterra.com/p/121317/TeamDynamix/)[4.39 (170)](https://www.capterra.com/p/121317/TeamDynamix/reviews/)

vs

[JIRA Service Management](https://www.capterra.com/p/227102/JIRA-Service-Management/)[4.47 (770)](https://www.capterra.com/p/227102/JIRA-Service-Management/reviews/)

$1/year

Price

$20/month

4.2

Features

4.5

4.2

Ease of Use

4.2

[View full comparison](https://www.capterra.com/compare/121317-227102/TeamDynamix-vs-JIRA-Service-Management)