# Compare N-central vs TOPdesk 2026 | Capterra > Unsure of what to choose? Check Capterra to compare N-central and TOPdesk based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/13803-127562/N-central-vs-TOPdesk --- # N-central vs TOPdesk Features and Cost Comparison Last updated June 3rd, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: N-centralTOPdesk2/4 selected [N-central](https://www.capterra.com/p/13803/N-central/)[4.2 (253)](https://www.capterra.com/p/13803/N-central/reviews/) [TOPdesk](https://www.capterra.com/p/127562/TOPdesk/)[4.4 (111)](https://www.capterra.com/p/127562/TOPdesk/reviews/) [## N-central](https://www.capterra.com/p/13803/N-central/)[4.2 (253)](https://www.capterra.com/p/13803/N-central/reviews/) Starting Price $1.75 Value-for-Money 3.9 Functionality 4.2 Ease of Use 4 Customer Service 3.9 Reviews Sentiment Based on [253 reviews](#user-reviews) Positive 215 Neutral 18 Negative 20 [## TOPdesk](https://www.capterra.com/p/127562/TOPdesk/)[4.4 (111)](https://www.capterra.com/p/127562/TOPdesk/reviews/) Starting Price €61.00/month Value-for-Money 4.3 Functionality 4.3 Ease of Use 4.3 Customer Service 4.5 Reviews Sentiment Based on [111 reviews](#user-reviews) Positive 102 Neutral 8 Negative 1 ## Send this comparison chart to my inbox ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. ## Summary * * * Key features rated by users Features selected based on 2,636 reviews from it asset management software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology \--%Fit Not enough reviews Feature ratings Inventory Management \-- Asset Tracking 3.0 Support Ticket Management \-- Service Level Agreement (SLA) Management \-- Incident Management 4.3 77%Fit High performer Feature ratings Inventory Management 3.6 Asset Tracking 4.3 Support Ticket Management 4.3 Service Level Agreement (SLA) Management 4.2 Incident Management 4.5 User satisfaction User satisfaction 4.2 User reviews[253](https://www.capterra.com/p/13803/N-central/reviews/) Ease of use 4.0 Functionality 4.2 Value for money 3.9 Customer support 3.9 User satisfaction 4.4 User reviews[111](https://www.capterra.com/p/127562/TOPdesk/reviews/) Ease of use 4.3 Functionality 4.3 Value for money 4.3 Customer support 4.5 Price starts from Price starts from $1.75Other, Not provided by vendor - Free version - Free trial Price starts from €61Per User, Per Month - Free version - Free trial Best for Best for The software is designed for growing and scaling Manage Service Providers (MSPs)​. Medium to large businesses Best for TOPdesk helps busy service teams handle incoming requests, automatically assign tasks to the right people, and see who's doing what – so you can stay ahead instead of just keeping up. ## User reviews Pros & cons SO Sean O. Senior Cyber Security Engineer > "The automation capabilities, device monitoring, patch management, and remote access tools significantly reduce administrative overhead, improve response times, and deliver a..." [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7148488) CS CALEB S. Network Engineer > "While the monitoring is strong, the patching and security suites proved inefficient for our client base, requiring excessive manual intervention due to unreliable reporting..." [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7142120) VR Verified Reviewer CEO > "It’s a powerful platform that enables proactive IT management through strong automation, patching, and monitoring capabilities, allowing us to stay ahead of issues rather than..." [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7141295) BB Brian B. Director > "All new features require new SSO, limited innovation around existing features, some features just seem to take forever to be released and be fully in production (Nzo,..." [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7144452) AA Andrew A. Security Architect > "The customization it affords with regard to things like patching and alerting users to needed reboots, alongside the Automations provided from the community are highlights." [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7144500) CP Christian P. Sys Admin > "Ultimately, using N-able feels like driving a reliable car where the manufacturer has stopped listening to the drivers. While the "engine" (patching and alerts) is strong, the..." [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7140638) SO Sean O. Senior Cyber Security Engineer > "It has become a core platform in our managed services operations, allowing us to streamline endpoint management, automate repetitive tasks, improve patch compliance, and..." [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7148488) CP Christian P. Sys Admin > "Instead of developing AI to solve "non-issues," the development team needs to prioritize fixing the long-standing bugs and workflow limitations that partners deal with every..." [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7140638) VR Verified Reviewer CEO > "Its integration with tools like backup, EDR, and reporting creates a more unified operational workflow, which is key for an MSP looking to standardize services and deliver..." [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7141295) HM Heather M. Technical Support Engineer > "Also, upon restarting users computer, you are unable to view the connection until they have signed back into the computer and it just loops repetitively telling you the..." [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7141510) VR Verified Reviewer CEO > "The automation capabilities stand out—being able to script, patch, monitor, and remediate issues proactively at scale saves a significant amount of time and reduces reactive..." [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7141295) NP Nicolas P. Senior IT Technician > "I also do not like that you have to pay a lot more for a "Pro" license to be able to have certain features on endpoints, like patch management and running automation jobs." [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7146936) VR Verified Reviewer CEO > "It supports a mature, standardized approach to managing client environments and aligns well with a growth-focused MSP that values efficiency and security." [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7141295) BR Brad R. IT Director > "Certain actions—like loading dashboards, executing remote tasks, or navigating between views—can feel slower than expected, especially during peak usage." [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7140376) CL Collin L. Employee > "The integrations with other tools I use are smooth, and the reporting capabilities make it easy for me to generate detailed insights for both internal use and client..." [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7148400) CP Christian P. Sys Admin > "Forcing us to use a restrictive, proprietary builder instead of industry-standard scripting severely limits our ability to automate complex tasks." [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7140638) AJ Alex J. Systems Engineer > "It allows you to build complex workflows using a drag-and-drop visual designer without needing to be an expert in PowerShell or Bash." [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7144304) MB Michael B. Systems Admin > "Something I dislike about NCentral is customization options when it comes to how a device is displayed once you get into device details." [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7140574) BR Brad R. IT Director > "The unified dashboard gives clear visibility across endpoints, servers, and network devices without needing to jump between tools." [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7140376) CL Collin L. Employee > "At times, performance has slowed down when working across larger environments, and I’ve had to spend extra time fine-tuning certain configurations to get the results I wanted." [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7148400) VR Verified Reviewer CEO > "Overall, it strikes a strong balance between flexibility and power, making it ideal for MSPs that want to go beyond basic monitoring and truly mature their service delivery." [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7141295) CL Collin L. Employee > "Additionally, the cost can add up as you scale, and I’ve occasionally wished the documentation and support resources were more straightforward when troubleshooting issues." [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7148400) MT Michael T. Delivery Manager Technical solutions manager > "Flexibility of the tooling is what I appreciate the most, whether I'm wanting to do core monitoring, or flex into endpoint security, the tool has the capabilities available." [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7140411) SS Seth S. Consultant > "I think the thing that really gets frustrating is after a while of being offline the agent does fall into a sleep and we have to repush it out again, and sometimes it take a..." [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7145206) DI Dennis I. IT Support Administrator > "It's a great tool that takes a lot of the stress out of managing remote devices. And any time I have had an issue with NCentral that I couldn't figure out or resolve myself,..." [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7147013) DS Darin S. Senior Solutions Architect > "Security Patching seems to be very inconsistent and I struggle with getting it to push patches from time to time with customers and don't know why." [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7145258) RG Robert G. Managed Services Administrator > "It's the core of our managed service offerings and provides our support staff with valuable client environment data." [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7140601) CS CALEB S. Network Engineer > "With a clear trend of rising licensing costs paired with a decline in both product stability and support quality, the value proposition is becoming increasingly difficult to..." [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7142120) AB Ashley B. Office Manager > "I spend the majority of my day navigating the interface, and once I become familiar with it, I can locate features efficiently." [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7148414) AN Alison N. Office manager > "There was one time about a year ago that we needed a backup for a client, their server went down, and cove didn't have the backup for them and we ended up losing the client" [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7144290) MT Michael T. Delivery Manager Technical solutions manager > "Overall, The product is great for its designed usecase, it has flexibility to fit items in that were "second thought" which is nice." [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7140411) RG Robert G. Managed Services Administrator > "Site probes are limited to only 1 network subnet and do not support VLANs." [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7140601) DL Darius L. Director of Operations > "It's a very comprehensive remote management tool that allows us to properly manage windows patches and gives us the ability to use automation tools such as powershell..." [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___6790940) CP Christian P. Sys Admin > "Support for the Adlumin integration is particularly poor, often resulting in a "finger-pointing" loop where no one takes responsibility." [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7140638) HN Heather N. VP of Operations > "Strong remote support tools for fast access and troubleshooting, comprehensive network & asset management, real-time alerts and proactive monitoring" [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___6780336) JR Joe R. Team Leader of Managed IT Services > "Take Control is very unreliable and takes too long to reconnect when there is a temporary drop in network connectivity." [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7140578) NB Nils B. CEO > "It’s a dependable platform that handles core RMM functions well and fits our operational needs better than most alternatives." [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7140365) CS CALEB S. Network Engineer > "Over the last several years, N-Central has remained largely stagnant, with several core functionalities actually experiencing regressive performance." [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7142120) CS Caleb S. Network Engineer > "N-Central accomplishes our ability to maintain asset info and has many add-ons that allow you to expand the product to your needs." [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___6789386) RD Rodney D. Technical Team lead > "No clear visibility into bandwidth usage and data flow, making it difficult to manage which devices are consuming network resources and where the traffic is going." [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___6802842) SO Sean O. Senior Cyber Security Engineer > "N-central provides excellent visibility and centralized management across all client environments." [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7148488) TY Tyler Y. technical event coordinator > "the ui is very clunky and the fact the half the features are locked behind a pay wall is annoying" [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7152780) PD Philip D. Network Administrator > "The amount of customization you can do, especially for clients/departments." [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7144420) AC Andrew C. Systems Administrator > "We've had some cases open for 3+ months before being partially resolved, and others open for nearly 6 months that still have no resolution." [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7140420) MS Mitranand S. CEO > "It’s reliable, highly configurable, and continues to be an essential part of our service delivery. While there are areas that could be improved — like quicker rollout of..." [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___6801082) CP Christian P. Sys Admin > "The overall experience with N-able is a study in frustration between a solid, functional core and a deteriorating support and development ecosystem." [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7140638) RG Robert G. Managed Services Administrator > "We use the hosted version and easily access our console from a web browser." [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7140601) KB Ken B. IT Manager > "Tried to configure some application upgrades and it took a while to get the correct options." [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7140395) Carlos B. IT Technitian > "Excellent choice for MSP that want managing of servers, clients, network devices alike with intune, backup, 365 integration." [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___6791178) HM Heather M. Technical Support Engineer > "Unable to view all client monitors in one session." [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7141510) JJ Josh J. IT Team Lead > "The ability to install or uninstall S1 at a flip of a switch is very efficient." [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7140382) CP Christian P. Sys Admin > "The aggressive push for AI feels like a distraction from core platform stability." [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7140638) Paul C. Support Manager > "They're not just fixing critical bugs; they're actually implementing features and improvements that people in the community are asking for." [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7068884) MS Miranda S. IT Tech I > "Sometimes, N-Able had issues reporting the correct information or doesn't show a computer at all and I have to uninstall it and reinstall it" [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___6824358) MV Monica V. Service Manager > "Being able to view asset info to help recommend new parts or machines is also great." [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7140402) HM Heather M. Technical Support Engineer > "Chat feature is very inconsistent as well as the connection from time to time. " [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7141510) JJ Josh J. IT Team Lead > "We have also found the Take Control and background tools easier to work with and have a lot more options compared to our previous RMM." [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7140382) DS David S. President > "It's way overpriced. As the price keeps increasing, it is getting less and less valuable as more of the functionality that used to be unique to N-Central shifts to things like..." [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___6801456) MR Michael R. Systems Engineer > "Super convenient way to manage many different products/features commonly used by MSPs." [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7144289) CP Christian P. Sys Admin > "The reporting engine is severely lacking and feels outdated." [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7140638) TR Tom R. CTO > "We look forward to continuing to use N-central and hope that significant improvement can be made around reporting and remote control integrated tools." [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7140537) PB Paul B. Owner > "We have a automated repair for hard drives that fill up that works for most client systems but not for all of them which is confusing." [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___6789802) KW Kat W. VP of IT > "Rollout is easy to accomplish within our 300 endpoint environment and pushing out software / Microsoft patches is effortless." [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7145052) PS Preston S. Senior Network Engineer > "Setups can be confusing with multiple locations to use for a single configuration." [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7140457) RG Rupesh G. Administrator > "It may not have the most modern look or the easiest learning curve, but once you get used to it, it works well and helps keep things under control." [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7141152) MB Matt B. Engineer > "It seems there isn't much investment in their mobile app, I would imagine this may be deprecated in the near future." [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7147172) MR Michael R. Systems Engineer > "Most of the products work seemlessly together, and the interface is very customizable yet user-friendly." [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7144289) JH Jim H. Senior Engineer > "I hope that gets improved in the future, because it causes a headache when trying to do things quickly for a customer." [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7140374) VR Verified Reviewer IT Manager > "N-Central's remote support options are my favorite feature. " [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7145640) MB Michael B. Systems Admin > "With all the other products, we find ourselves contacting customer support more than actually using the product." [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7140574) CR Christopher R. IT Tier Two > "Coming from other, more complex RMMs without the same usability, and also from simpler, more user-friendly RMMs without the needed complexity, N-central has been the perfect..." [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___6805805) IJ Iman J. IT Administrator > "However, as an MSP, we are expected to provide timely support to our clients, and every moment of delay on our end creates a chain reaction of further delays." [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___6807769) KK Karanpal K. User Support Technician > "I like the take control remote service more than the others as it shows info of remote device rightway and real time status of devices." [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___6791034) RN Reymond N. Systems Engineer > "Some issue with Take Control connectivity occassionally" [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7142379) CL Collin L. Employee > "Overall, it’s been a reliable solution for efficiently managing devices and providing proactive support." [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7148400) Paul C. Support Manager > "You can get the numbers. But honestly, it feels a bit clunky." [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7068884) Kevin M. R. Senior IT Administrator > "N-Central is great from a standpoint of having one central location to remote support, update, and manage computers for your business and clients. " [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___6795422) CP Christian P. Sys Admin > "The escalation process is opaque and incredibly slow." [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7140638) Joshua J. Director of RMM Operations > "It's ability to handle 3rd party patches is significant for being a default feature set." [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___6827957) SL Sat L. Engineering Manager > "The Remote take control product has deterioratedd over the last few years, OSX support is terrible and even the Windows version is a hit and miss affair these days." [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___6808522) [View Reviews](https://www.capterra.com/p/13803/N-central/reviews/) WB Will B. University Centre Deputy Director > "It allows for a great degree of detail and flexibility." [See full review](https://www.capterra.com/p/127562/TOPdesk/#Capterra___7100434) WB Will B. University Centre Deputy Director > "Handing over tickets, pressing save and send, forgetting to do it right, can feel anxiety inducing." [See full review](https://www.capterra.com/p/127562/TOPdesk/#Capterra___7100434) Ryan P. Lead Designer > "Overall, I found it helpful in the day to day to cut down on otherwise menial stuff." [See full review](https://www.capterra.com/p/127562/TOPdesk/#Capterra___7096734) Ryan P. Lead Designer > "One thing that I think really holds it back is the pretty steep learning curve." [See full review](https://www.capterra.com/p/127562/TOPdesk/#Capterra___7096734) WB Will B. University Centre Deputy Director > "The more teams who get on board, the better it works!" [See full review](https://www.capterra.com/p/127562/TOPdesk/#Capterra___7100434) JK Joe K. Head of Technical Operations > "Back end can be a bit clunky and limited in terms of analytics." [See full review](https://www.capterra.com/p/127562/TOPdesk/#Capterra___6644915) DS David S. CTO > "Also the asset management module is awesome, fully customizable and API based. And although the..." [See full review](https://www.capterra.com/p/127562/TOPdesk/#Capterra___6080704) AV A. V. Apb > "The windows are changing, so you cannot use your printscreens anymore" [See full review](https://www.capterra.com/p/127562/TOPdesk/#Capterra___6507601) GbT Gábor T. IT Business Analyst > "Fast and simpleOn-demand version available, reducing TOCSeparated e-mail update sending and ticket..." [See full review](https://www.capterra.com/p/127562/TOPdesk/#Capterra___4101429) PV Pieter V. Specialist Materials > "For assetmanagement is this platform not good enough." [See full review](https://www.capterra.com/p/127562/TOPdesk/#Capterra___6643362) RK Ron K. Application specialist > "Also the self service portal is very useful in the organisation to submit a request to the correct..." [See full review](https://www.capterra.com/p/127562/TOPdesk/#Capterra___6080710) Jeroen V. IT and security consultant > "Can be expensive when using many operators." [See full review](https://www.capterra.com/p/127562/TOPdesk/#Capterra___6507592) PV Pieter V. Specialist Materials > "Simple to use, lot's of easy to use buttons to navigate." [See full review](https://www.capterra.com/p/127562/TOPdesk/#Capterra___6643362) MP Marly P. Applicatiebeheer > "Some of the modules are not very userfriendly" [See full review](https://www.capterra.com/p/127562/TOPdesk/#Capterra___6507620) RW Rene W. Service Manager > "Also if you contact the TOPdesk service desk there is a very quick response." [See full review](https://www.capterra.com/p/127562/TOPdesk/#Capterra___6084545) JJ Jindi J. Functioneel beheerder > "Overly complex customization requires additional time and resources." [See full review](https://www.capterra.com/p/127562/TOPdesk/#Capterra___6084784) JK Joe K. Head of Technical Operations > "Simple user interface and easy to implement with minimal prior knowledge." [See full review](https://www.capterra.com/p/127562/TOPdesk/#Capterra___6644915) ML Mark L. Service desk > "The look and feel of TOPdesk are not as up to date as their more modern competitors." [See full review](https://www.capterra.com/p/127562/TOPdesk/#Capterra___6111580) SV Stefan V. Application owner > "Self Service Portal works perfect for users" [See full review](https://www.capterra.com/p/127562/TOPdesk/#Capterra___6080759) VR Verified Reviewer IT-systemadministror > "It is difficult to set up the system the way you would like it to." [See full review](https://www.capterra.com/p/127562/TOPdesk/#GetApp___4935310) SD Sander D. Service Manager > "It's easy to use, very user friendly and to configure flows and design a self service portal." [See full review](https://www.capterra.com/p/127562/TOPdesk/#Capterra___6084539) JL John L. System Engineer > "reporting is a bit difficult at times and you don't always know what categories to include" [See full review](https://www.capterra.com/p/127562/TOPdesk/#Capterra___3816793) RK Ron K. Application specialist > "Creating and following requests works great." [See full review](https://www.capterra.com/p/127562/TOPdesk/#Capterra___6080710) GbT Gábor T. IT Business Analyst > "The whole user journey and experience, comparing it to the big JIRA, just felt simple, sometimes..." [See full review](https://www.capterra.com/p/127562/TOPdesk/#Capterra___4101429) GbT Gábor T. IT Business Analyst > "Topdesk can offer you a simple, cost-efficient, on-demand ticketing tool." [See full review](https://www.capterra.com/p/127562/TOPdesk/#Capterra___4101429) Wesley W. ICT Service & Support Engineer > "Integration with email is difficult between TOPdesk and the system administrator of our company...." [See full review](https://www.capterra.com/p/127562/TOPdesk/#Capterra___3413510) RW Rene W. Service Manager > "It is easy to make your own environement." [See full review](https://www.capterra.com/p/127562/TOPdesk/#Capterra___6084545) SK Sandy K. Senior Manager > "There is a change management feature that seems underdeveloped and did not prove value-added to..." [See full review](https://www.capterra.com/p/127562/TOPdesk/#Capterra___3463391) JL John L. System Engineer > "Also the automatic importing of mails is a nice feature" [See full review](https://www.capterra.com/p/127562/TOPdesk/#Capterra___3816793) GR Gert R. Application controler > "API connection with other systems is not yet possible for all modules." [See full review](https://www.capterra.com/p/127562/TOPdesk/#Capterra___3011364) RW Rene W. Service Manager > "So easy to use and maintain." [See full review](https://www.capterra.com/p/127562/TOPdesk/#Capterra___6084545) Giovanni Ficcadenti L. Guest Services Specialist > "Also, creating workflow-based email prompts consumes much time and delays work for a couple of..." [See full review](https://www.capterra.com/p/127562/TOPdesk/#Capterra___2764730) GbT Gábor T. IT Business Analyst > "The layout was very simple to handle, like an HTML based simple thing, too simple a bit." [See full review](https://www.capterra.com/p/127562/TOPdesk/#Capterra___4101429) Giovanni Ficcadenti L. Guest Services Specialist > "The change process is confusing and requires regular guidance." [See full review](https://www.capterra.com/p/127562/TOPdesk/#Capterra___2764730) JS Johan S. ICT Support medewerker > "Change Management is a nice product for automate processes for onboarding for new Employees en..." [See full review](https://www.capterra.com/p/127562/TOPdesk/#Capterra___3552899) Giovanni Ficcadenti L. Guest Services Specialist > "It is pretty expensive." [See full review](https://www.capterra.com/p/127562/TOPdesk/#Capterra___2764730) [View Reviews](https://www.capterra.com/p/127562/TOPdesk/reviews/) ## User interface 4.16 (253) [TOPdesk](https://www.capterra.com/p/127562/TOPdesk/) 4.39 (111) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features N-central 32/40 - Access Controls/Permissions - Activity Dashboard - AI Copilot - Alerts/Notifications - API - Asset Tracking - Audit Management - Audit Trail - Barcode/Ticket Scanning - Change Management - Compliance Tracking - Configuration Management - Contract/License Management - Cost Tracking - Customizable Branding - Customizable Fields - Customizable Forms - Customizable Reports - Data Import/Export - Data Visualization - Email Management - Generative AI - Incident Management - Inventory Management - Knowledge Base Management - Maintenance Management - Monitoring - Prioritization - Problem Management - Procurement Management - Reporting/Analytics - Requisition Management - Self Service Portal - Service Level Agreement (SLA) Management - Supplier Management - Support Ticket Management - Task Management - Third-Party Integrations - User Management - Workflow Management [See all features](https://www.capterra.com/p/13803/N-central/#features) TOPdesk Top features 33/40 - Access Controls/Permissions - Activity Dashboard - AI Copilot - Alerts/Notifications - API - Asset Tracking - Audit Management - Audit Trail - Barcode/Ticket Scanning - Change Management - Compliance Tracking - Configuration Management - Contract/License Management - Cost Tracking - Customizable Branding - Customizable Fields - Customizable Forms - Customizable Reports - Data Import/Export - Data Visualization - Email Management - Generative AI - Incident Management - Inventory Management - Knowledge Base Management - Maintenance Management - Monitoring - Prioritization - Problem Management - Procurement Management - Reporting/Analytics - Requisition Management - Self Service Portal - Service Level Agreement (SLA) Management - Supplier Management - Support Ticket Management - Task Management - Third-Party Integrations - User Management - Workflow Management [See all features](https://www.capterra.com/p/127562/TOPdesk/#features) ### Recognition No recognitions have been awarded to N-central No recognitions have been awarded to TOPdesk ### Deployment & support N-central Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos TOPdesk Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details N-central - By N-able - Located in United States - Founded in TOPdesk - By TOPdesk - Located in Netherlands - Founded in 1993 ## 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