# Compare N-central vs MSP360 Backup 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare N-central and MSP360 Backup based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/13803-143536/N-central-vs-MSP360-Managed-Backup

---

# N-central vs MSP360 Backup Features and Cost Comparison

Last updated April 29th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

N-centralMSP360 Backup2/4 selected

[N-central](https://www.capterra.com/p/13803/N-central/)[4.2 (251)](https://www.capterra.com/p/13803/N-central/reviews/)

[MSP360 Backup](https://www.capterra.com/p/143536/MSP360-Managed-Backup/)[4.6 (248)](https://www.capterra.com/p/143536/MSP360-Managed-Backup/reviews/)

[## N-central](https://www.capterra.com/p/13803/N-central/)[4.2 (251)](https://www.capterra.com/p/13803/N-central/reviews/)

Starting Price

$1.75

Value-for-Money

3.9

Functionality

4.2

Ease of Use

4

Customer Service

3.9

Reviews Sentiment

Based on [251 reviews](#user-reviews)

Positive

213

Neutral

18

Negative

20

[## MSP360 Backup](https://www.capterra.com/p/143536/MSP360-Managed-Backup/)[4.6 (248)](https://www.capterra.com/p/143536/MSP360-Managed-Backup/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.5

Functionality

4.5

Ease of Use

4.4

Customer Service

4.4

Reviews Sentiment

Based on [248 reviews](#user-reviews)

Positive

238

Neutral

7

Negative

3

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## Summary

* * *

Features in Managed Service Providers (MSP) Software

Best performer

40 / 44

Only N-central

-   Active Directory Integration
-   Activity Tracking
-   Anti Virus

9 / 44

User satisfaction

User satisfaction

4.2

User reviews[251](https://www.capterra.com/p/13803/N-central/reviews/)

Ease of use

4.0

Functionality

4.2

Value for money

3.9

Customer support

3.9

User satisfaction

4.6

User reviews[248](https://www.capterra.com/p/143536/MSP360-Managed-Backup/reviews/)

Ease of use

4.4

Functionality

4.5

Value for money

4.5

Customer support

4.4

Price starts from

Price starts from

$1.75Other, Not provided by vendor

-   Free version
-   Free trial

Price starts from

\--

-   Free version
-   Free trial

Best for

Best for

The software is designed for growing and scaling Manage Service Providers (MSPs)​. Medium to large businesses

Best for

Managed Service Providers, IT Service Providers, VARs, System Integrators

## User reviews

Pros & cons

VR

Verified Reviewer

CEO

> "It’s a powerful platform that enables proactive IT management through strong automation, patching, and monitoring capabilities, allowing us to stay ahead of issues..."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7141295)

CS

CALEB S.

Network Engineer

> "While the monitoring is strong, the patching and security suites proved inefficient for our client base, requiring excessive manual intervention due to unreliable..."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7142120)

AA

Andrew A.

Security Architect

> "The customization it affords with regard to things like patching and alerting users to needed reboots, alongside the Automations provided from the community are..."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7144500)

BB

Brian B.

Director

> "All new features require new SSO, limited innovation around existing features, some features just seem to take forever to be released and be fully in production (Nzo,..."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7144452)

VR

Verified Reviewer

CEO

> "Its integration with tools like backup, EDR, and reporting creates a more unified operational workflow, which is key for an MSP looking to standardize services and..."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7141295)

CP

Christian P.

Sys Admin

> "Ultimately, using N-able feels like driving a reliable car where the manufacturer has stopped listening to the drivers. While the "engine" (patching and alerts) is..."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7140638)

VR

Verified Reviewer

CEO

> "The automation capabilities stand out—being able to script, patch, monitor, and remediate issues proactively at scale saves a significant amount of time and reduces..."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7141295)

CP

Christian P.

Sys Admin

> "Instead of developing AI to solve "non-issues," the development team needs to prioritize fixing the long-standing bugs and workflow limitations that partners deal..."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7140638)

VR

Verified Reviewer

CEO

> "It supports a mature, standardized approach to managing client environments and aligns well with a growth-focused MSP that values efficiency and security."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7141295)

HM

Heather M.

Technical Support Engineer

> "Also, upon restarting users computer, you are unable to view the connection until they have signed back into the computer and it just loops repetitively telling you..."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7141510)

AJ

Alex J.

Systems Engineer

> "It allows you to build complex workflows using a drag-and-drop visual designer without needing to be an expert in PowerShell or Bash."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7144304)

BR

Brad R.

IT Director

> "Certain actions—like loading dashboards, executing remote tasks, or navigating between views—can feel slower than expected, especially during peak usage."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7140376)

BR

Brad R.

IT Director

> "The unified dashboard gives clear visibility across endpoints, servers, and network devices without needing to jump between tools."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7140376)

CP

Christian P.

Sys Admin

> "Forcing us to use a restrictive, proprietary builder instead of industry-standard scripting severely limits our ability to automate complex tasks."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7140638)

VR

Verified Reviewer

CEO

> "Overall, it strikes a strong balance between flexibility and power, making it ideal for MSPs that want to go beyond basic monitoring and truly mature their service..."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7141295)

MB

Michael B.

Systems Admin

> "Something I dislike about NCentral is customization options when it comes to how a device is displayed once you get into device details."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7140574)

MT

Michael T.

Delivery Manager Technical solutions manager

> "Flexibility of the tooling is what I appreciate the most, whether I'm wanting to do core monitoring, or flex into endpoint security, the tool has the capabilities..."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7140411)

SS

Seth S.

Consultant

> "I think the thing that really gets frustrating is after a while of being offline the agent does fall into a sleep and we have to repush it out again, and sometimes it..."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7145206)

RG

Robert G.

Managed Services Administrator

> "It's the core of our managed service offerings and provides our support staff with valuable client environment data."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7140601)

DS

Darin S.

Senior Solutions Architect

> "Security Patching seems to be very inconsistent and I struggle with getting it to push patches from time to time with customers and don't know why."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7145258)

HM

Heather M.

Technical Support Engineer

> "I like that you are able to view into Terminal Sessions by using the View -> Change TS Session. "

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7141510)

CS

CALEB S.

Network Engineer

> "With a clear trend of rising licensing costs paired with a decline in both product stability and support quality, the value proposition is becoming increasingly..."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7142120)

MT

Michael T.

Delivery Manager Technical solutions manager

> "Overall, The product is great for its designed usecase, it has flexibility to fit items in that were "second thought" which is nice."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7140411)

AN

Alison N.

Office manager

> "There was one time about a year ago that we needed a backup for a client, their server went down, and cove didn't have the backup for them and we ended up losing the..."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7144290)

DL

Darius L.

Director of Operations

> "It's a very comprehensive remote management tool that allows us to properly manage windows patches and gives us the ability to use automation tools such as powershell..."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___6790940)

RG

Robert G.

Managed Services Administrator

> "Site probes are limited to only 1 network subnet and do not support VLANs."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7140601)

HN

Heather N.

VP of Operations

> "Strong remote support tools for fast access and troubleshooting, comprehensive network & asset management, real-time alerts and proactive monitoring"

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___6780336)

CP

Christian P.

Sys Admin

> "Support for the Adlumin integration is particularly poor, often resulting in a "finger-pointing" loop where no one takes responsibility."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7140638)

NB

Nils B.

CEO

> "It’s a dependable platform that handles core RMM functions well and fits our operational needs better than most alternatives."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7140365)

IJ

Iman J.

IT Administrator

> "However, as an MSP, we are expected to provide timely support to our clients, and every moment of delay on our end creates a chain reaction of further delays."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___6807769)

CS

Caleb S.

Network Engineer

> "N-Central accomplishes our ability to maintain asset info and has many add-ons that allow you to expand the product to your needs."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___6789386)

JR

Joe R.

Team Leader of Managed IT Services

> "Take Control is very unreliable and takes too long to reconnect when there is a temporary drop in network connectivity."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7140578)

PD

Philip D.

Network Administrator

> "The amount of customization you can do, especially for clients/departments."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7144420)

CS

CALEB S.

Network Engineer

> "Over the last several years, N-Central has remained largely stagnant, with several core functionalities actually experiencing regressive performance."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7142120)

MS

Mitranand S.

CEO

> "It’s reliable, highly configurable, and continues to be an essential part of our service delivery. While there are areas that could be improved — like quicker rollout..."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___6801082)

RD

Rodney D.

Technical Team lead

> "No clear visibility into bandwidth usage and data flow, making it difficult to manage which devices are consuming network resources and where the traffic is going."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___6802842)

RG

Robert G.

Managed Services Administrator

> "We use the hosted version and easily access our console from a web browser."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7140601)

AC

Andrew C.

Systems Administrator

> "We've had some cases open for 3+ months before being partially resolved, and others open for nearly 6 months that still have no resolution."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7140420)

UI

Unib I.

Backup Operation Specialist

> "The platform offers a comprehensive suite of tools that effectively support remote monitoring and management of IT infrastructure"

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___6813284)

CP

Christian P.

Sys Admin

> "The overall experience with N-able is a study in frustration between a solid, functional core and a deteriorating support and development ecosystem."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7140638)

Carlos B.

IT Technitian

> "Excellent choice for MSP that want managing of servers, clients, network devices alike with intune, backup, 365 integration."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___6791178)

SL

Sat L.

Engineering Manager

> "The Remote take control product has deterioratedd over the last few years, OSX support is terrible and even the Windows version is a hit and miss affair these days."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___6808522)

JJ

Josh J.

IT Team Lead

> "The ability to install or uninstall S1 at a flip of a switch is very efficient."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7140382)

KB

Ken B.

IT Manager

> "Tried to configure some application upgrades and it took a while to get the correct options."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7140395)

Paul C.

Support Manager

> "They're not just fixing critical bugs; they're actually implementing features and improvements that people in the community are asking for."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7068884)

HM

Heather M.

Technical Support Engineer

> "Unable to view all client monitors in one session."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7141510)

MV

Monica V.

Service Manager

> "Being able to view asset info to help recommend new parts or machines is also great."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7140402)

CP

Christian P.

Sys Admin

> "The aggressive push for AI feels like a distraction from core platform stability."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7140638)

JJ

Josh J.

IT Team Lead

> "We have also found the Take Control and background tools easier to work with and have a lot more options compared to our previous RMM."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7140382)

MS

Miranda S.

IT Tech I

> "Sometimes, N-Able had issues reporting the correct information or doesn't show a computer at all and I have to uninstall it and reinstall it"

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___6824358)

MR

Michael R.

Systems Engineer

> "Super convenient way to manage many different products/features commonly used by MSPs."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7144289)

HM

Heather M.

Technical Support Engineer

> "Chat feature is very inconsistent as well as the connection from time to time. "

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7141510)

TR

Tom R.

CTO

> "We look forward to continuing to use N-central and hope that significant improvement can be made around reporting and remote control integrated tools."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7140537)

DS

David S.

President

> "It's way overpriced. As the price keeps increasing, it is getting less and less valuable as more of the functionality that used to be unique to N-Central shifts to..."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___6801456)

KW

Kat W.

VP of IT

> "Rollout is easy to accomplish within our 300 endpoint environment and pushing out software / Microsoft patches is effortless."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7145052)

CP

Christian P.

Sys Admin

> "The reporting engine is severely lacking and feels outdated."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7140638)

RG

Rupesh G.

Administrator

> "It may not have the most modern look or the easiest learning curve, but once you get used to it, it works well and helps keep things under control."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7141152)

PB

Paul B.

Owner

> "We have a automated repair for hard drives that fill up that works for most client systems but not for all of them which is confusing."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___6789802)

MR

Michael R.

Systems Engineer

> "Most of the products work seemlessly together, and the interface is very customizable yet user-friendly."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7144289)

PS

Preston S.

Senior Network Engineer

> "Setups can be confusing with multiple locations to use for a single configuration."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7140457)

VR

Verified Reviewer

IT Manager

> "N-Central's remote support options are my favorite feature. "

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7145640)

JH

Jim H.

Senior Engineer

> "I hope that gets improved in the future, because it causes a headache when trying to do things quickly for a customer."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7140374)

CR

Christopher R.

IT Tier Two

> "Coming from other, more complex RMMs without the same usability, and also from simpler, more user-friendly RMMs without the needed complexity, N-central has been the..."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___6805805)

MB

Michael B.

Systems Admin

> "With all the other products, we find ourselves contacting customer support more than actually using the product."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7140574)

KK

Karanpal K.

User Support Technician

> "I like the take control remote service more than the others as it shows info of remote device rightway and real time status of devices."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___6791034)

GM

Graham M.

ICT Manager

> "UI / Features have not evolved in the last 5 years. When E8 applied to devices, some functionality breaks"

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___6808461)

Kevin M. R.

Senior IT Administrator

> "N-Central is great from a standpoint of having one central location to remote support, update, and manage computers for your business and clients. "

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___6795422)

RN

Reymond N.

Systems Engineer

> "Some issue with Take Control connectivity occassionally"

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7142379)

Joshua J.

Director of RMM Operations

> "It's ability to handle 3rd party patches is significant for being a default feature set."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___6827957)

Paul C.

Support Manager

> "You can get the numbers. But honestly, it feels a bit clunky."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7068884)

JK

James K.

IT Manager

> "We use N-central on a daily to support our users and our network."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7142060)

CP

Christian P.

Sys Admin

> "The escalation process is opaque and incredibly slow."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7140638)

AJ

Alex J.

Systems Engineer

> "N-central offers one of the most robust patching engines available."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7144304)

CM

Chris M.

cloud admin

> "The UI is difficult to manage sometimes and you dont know if it is your level of access which is a problem or the tool doesnt allow you to do the task youre..."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___6795230)

LC

Lushin C.

Senior Engineer

> "The amount of features and how it easy it to perform large, complex tasks in the backend and manage patching."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___6807586)

HN

Heather N.

VP of Operations

> "MSP Manager software as not as robust as needed and I didn't like that an entire ticket could be deleted with no audit trail."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___6780336)

MS

Mitranand S.

CEO

> "It’s flexible, powerful, and lets us manage our clients' environments with a lot of control. But more than the platform itself, the support we get from our account..."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___6801082)

PM

Philip M.

IT Director

> "That said, I am not the one who set our environment up so there are some user experience issues there."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7140436)

TR

Tom R.

CTO

> "The monitoring and flexability around alerts is excellent."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7140537)

MV

Murtaza V.

Practice Leader

> "Monitoring and management sometimes gets confusing."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7142925)

[View Reviews](https://www.capterra.com/p/13803/N-central/reviews/)

DE

Daniel E.

Sr Systems Administrator

> "The platform performs reliably for routine backups, and the centralized management console is useful for overseeing..."

[See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___7117161)

DE

Daniel E.

Sr Systems Administrator

> "Licensing structure can become confusing when mixing backup types, endpoints, and add-ons."

[See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___7117161)

DE

Daniel E.

Sr Systems Administrator

> "Integration with major cloud providers (AWS, Azure, Wasabi, Backblaze), allowing cost control and storage choices."

[See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___7117161)

SK

Seth K.

IT Manager

> "Deleting Microsoft 365 user account data is unintuitive and some of the Microsoft 365 integrations in general can take..."

[See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___6439183)

MM

Maxim M.

CEO

> "It's highly customizable, supports a wide range of storage providers (AWS, Wasabi, Backblaze, etc.), and has detailed job..."

[See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___6796747)

AR

Anderson R.

Analyst IT

> "Lack of customization in your agent and web portal"

[See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___6450071)

SM

Samantha M.

Jr Network Engineer

> "What I like most is that it is a complete software where msp can manage everything related to data protection, secure..."

[See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___6448963)

KM

Ketan M.

IT

> "The restore process can be a little slow."

[See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___6515648)

NV

Nataly V.

Support level One

> "Its pay-as-you-go model, while potentially complex, offers cost-effective scalability, making it a reliable tool for..."

[See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___6451084)

NV

Nataly V.

Support level One

> "The initial configuration can be challenging for new users"

[See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___6451084)

DE

Daniel E.

Sr Systems Administrator

> "In summary, it is a dependable and cost-effective backup solution with strong flexibility."

[See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___7117161)

MB

Marco B.

IT Consultant

> "The margins in this industry are razor thin and the competition is fierce."

[See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___6441077)

Fausto C.

Senior Engineer lvl three

> "The platform does exactly what it promises - manages backups efficiently without overwhelming you with complexity. While..."

[See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___6439515)

TB

Tonia B.

IT Administrator

> "MSP360 can be difficult to set up, if you are not carful you may have files on shared drives that do not back up as..."

[See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___4870374)

MM

Maxim M.

CEO

> "It's particularly great for customers who already have preferred cloud storage or want control over backup destinations...."

[See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___6796747)

CT

Colten T.

Backup Specialist

> "Support leaves something to be desired."

[See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___6439484)

SK

Seth K.

IT Manager

> "I like the fact that they are cloud storage agnostic which gives flexibility, plus you can utilize onsite NAS storage. "

[See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___6439183)

PP

Peter P.

Director

> "Not being able to use the wi-fi connection on an endpoint when using the boot USB to remote restore an image is a bit of a..."

[See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___3813862)

SK

Seth K.

IT Manager

> "I've been using MSP360 Managed Backup for a few years and it's been a simple way to achieve the 3-2-1-1-0 Backup rule. "

[See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___6439183)

TD

Ted D.

Owner

> "Restoring files from an image backup is confusing. "

[See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___6024810)

Fausto C.

Senior Engineer lvl three

> "It made managing my backups a breeze - saved me loads of time and headaches. Plus, the interface was so straightforward..."

[See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___6439515)

JK

Joe K.

Systems Network Administrator

> "I really haven't found anything I really don't like, I would like to see a better data usage page per device."

[See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___6024707)

BS

Brian S.

Owner

> "Easy to set up and use, with a smooth experience that makes managing backups simple and stress-free."

[See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#SoftwareAdvice___7140703)

TD

Ted D.

Owner

> "I also configuring the retention times is confusing. "

[See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___6024810)

IS

Igor S.

IT Consultant

> "I'm using it to delivery a reliable backup solution for some years and have no issues during that time."

[See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___6477842)

FG

Frank G.

Owner

> "I accidentally clicked on the wrong link to restore it."

[See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___6169453)

DB

Diego B.

security information manager

> "Combined with other technologies, it has enabled us to create new products for customers."

[See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___6456639)

JM

Jared M.

System Engineer

> "Some of the features are a little clunky."

[See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___6180696)

Fausto C.

Senior Engineer lvl three

> "I loved that I could easily set it up with different cloud storage services without any fuss."

[See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___6439515)

BS

Brett S.

COO

> "With power outages, virus, ransomware, etc. out there, we needed a low cost remote backup solution. "

[See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___3810882)

Fausto C.

Senior Engineer lvl three

> "For businesses looking for a straightforward, effective backup management solution, MSP360 is definitely worth considering."

[See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___6439515)

AR

Alexander R.

Network and Security Engineer

> "Automation around the product is somewhat difficult (e.g., automating ad-hoc restores from Rundeck). "

[See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___3812267)

AB

Alex B.

Service Manager

> "Has made our lives easier and ability to control backups from afar is great."

[See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___6567060)

AS

Alexander S.

Founder and Managing Driector

> "There are too many ways to mess it up and no easy way to clone configurations accoss multiple devices much less sites."

[See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___3811992)

RM

Ross M.

Director

> "I used this for server backup mostly, it is better than any other product I have used."

[See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___6537495)

DF

Diego F.

Director of IT

> "Backup alerts are no longer sent to me after I added another email address."

[See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___3815271)

MM

Maxim M.

CEO

> "MSP360 has been a dependable solution in our MSP toolkit."

[See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___6796747)

AH

Austin H.

IT Manager

> "We had some issues with one of the servers not backing up because of the firewall."

[See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___3810557)

DE

Daniel E.

Sr Systems Administrator

> "The ease of setup and configuration."

[See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___7117161)

YL

Yisroel L.

owner

> "They did change a backup type that I was using, which was not secure. "

[See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___4298896)

KM

Ketan M.

IT

> "Easy to use user interface and the ability to schedule backup from the portal."

[See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___6515648)

Andrei P.

Data Scientist

> "MSRP360 worst part is to set it up and install."

[See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___4340460)

HT

Henrique T.

Director

> "Reliability and ease of use stood out, although the initial setup was a bit complex."

[See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___6441569)

AS

Alexander S.

Founder and Managing Driector

> "Sometimes being a cheapskate leads me to choose the wrong software."

[See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___3811992)

DP

Donnie P.

Systems Administrator

> "The onboarding process was a cinch, the support is fantastic (not that I need it often)."

[See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___6459448)

IK

Igor K.

owner

> "However, in most software solution I've been testing I was rarely satisfied, whether it's been the lack of usability, and..."

[See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___2951966)

DC

Douglas C.

IT Analyst

> "The MSP360 Managed Backup is very simple to use, to install and your panel is very usefull."

[See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___6460354)

CZ

Carl Z.

Owner

> "Not good ... despite the software having an easy to use, well designed UI."

[See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___4075484)

NP

Nicolas P.

IT administrator

> "We search a backup solution that support our S3 compatible provider, this one is fully optimised with MSP360 and of..."

[See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___3813985)

BP

Brian P.

President

> "I can't tell what is not backing up or errors"

[See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___3811853)

MB

Marco B.

IT Consultant

> "So many new features, always new being added and their support is amazing."

[See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___6441077)

Rodrigo S.

CTO

> "Updates a little difficult to understand"

[See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___3824247)

Helene V.

Director, Content

> "It has a great backup capacity, since we were able to make backup copies of each computer in the company and although it..."

[See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___3563993)

BP

Brian P.

President

> "Dashboard is hard to find answers."

[See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___3811853)

DM

Davide M.

Director

> "Great esperience: we use it in the MSP scenario with great business success: our customers find our service unique, from..."

[See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___3825173)

AF

Alexandre F.

CEO

> "lack of integration with multiple RMMSs."

[See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___3401344)

[View Reviews](https://www.capterra.com/p/143536/MSP360-Managed-Backup/reviews/)

## User interface

4.16 (251)

[MSP360 Backup](https://www.capterra.com/p/143536/MSP360-Managed-Backup/)

4.65 (248)

### Features

N-central

Top features

40/44

-   Active Directory Integration
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   Anti Virus
-   API
-   Audit Trail
-   Backup and Recovery
-   Billing & Invoicing
-   Build Automation
-   Compliance Management
-   Configuration Management
-   Contract/License Management
-   CRM
-   Customizable Reports
-   Dashboard
-   Endpoint Protection
-   Event Logs
-   Generative AI
-   Help Desk Management
-   Inventory Management
-   Issue Management
-   IT Asset Tracking
-   Maintenance Scheduling
-   Mobile Device Management
-   Network Monitoring
-   Patch Management
-   Performance Metrics
-   Policy Management
-   Real-Time Analytics
-   Real-Time Reporting
-   Real-Time Updates
-   Remote Access/Control
-   Remote Monitoring & Management
-   Scheduling
-   Security Tools
-   Self Service Portal
-   Server Monitoring
-   Service Level Agreement (SLA) Management
-   Support Ticket Management
-   Task Management
-   Third-Party Integrations
-   Vendor Management
-   Workflow Management

[See all features](https://www.capterra.com/p/13803/N-central/#features)

MSP360 Backup

9/44

-   Active Directory Integration
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   Anti Virus
-   API
-   Audit Trail
-   Backup and Recovery
-   Billing & Invoicing
-   Build Automation
-   Compliance Management
-   Configuration Management
-   Contract/License Management
-   CRM
-   Customizable Reports
-   Dashboard
-   Endpoint Protection
-   Event Logs
-   Generative AI
-   Help Desk Management
-   Inventory Management
-   Issue Management
-   IT Asset Tracking
-   Maintenance Scheduling
-   Mobile Device Management
-   Network Monitoring
-   Patch Management
-   Performance Metrics
-   Policy Management
-   Real-Time Analytics
-   Real-Time Reporting
-   Real-Time Updates
-   Remote Access/Control
-   Remote Monitoring & Management
-   Scheduling
-   Security Tools
-   Self Service Portal
-   Server Monitoring
-   Service Level Agreement (SLA) Management
-   Support Ticket Management
-   Task Management
-   Third-Party Integrations
-   Vendor Management
-   Workflow Management

[See all features](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#features)

### Recognition

No recognitions have been awarded to N-central

MSP360 Backup is recognized as a top-rated tool in 4 Capterra Shortlist reports

### Deployment & support

N-central

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

MSP360 Backup

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

N-central

-   By N-able
-   Located in United States
-   Founded in

MSP360 Backup

-   By MSP360
-   Located in United States
-   Founded in 2011

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