# Compare N-central vs Atera 2026 | Capterra > Unsure of what to choose? Check Capterra to compare Atera and N-central based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/13803-144309/N-central-vs-Atera --- # Atera vs N-central Features and Cost Comparison Last updated April 29th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: AteraN-central2/4 selected [Atera](https://www.capterra.com/p/144309/Atera/)[4.5 (448)](https://www.capterra.com/p/144309/Atera/reviews/) [N-central](https://www.capterra.com/p/13803/N-central/)[4.2 (251)](https://www.capterra.com/p/13803/N-central/reviews/) [## Atera](https://www.capterra.com/p/144309/Atera/)[4.5 (448)](https://www.capterra.com/p/144309/Atera/reviews/) Starting Price $129.00/month Value-for-Money 4.6 Functionality 4.3 Ease of Use 4.6 Customer Service 4.5 Reviews Sentiment Based on [448 reviews](#user-reviews) Positive 419 Neutral 17 Negative 12 [## N-central](https://www.capterra.com/p/13803/N-central/)[4.2 (251)](https://www.capterra.com/p/13803/N-central/reviews/) Starting Price $1.75 Value-for-Money 3.9 Functionality 4.2 Ease of Use 4 Customer Service 3.9 Reviews Sentiment Based on [251 reviews](#user-reviews) Positive 213 Neutral 18 Negative 20 ## Send this comparison chart to my inbox ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. What’s your intended use case? ## Summary * * * Features in Managed Service Providers (MSP) Software 36 / 44 Only Atera - AI Copilot Best performer 40 / 44 Only N-central - Anti Virus - Build Automation - Contract/License Management User satisfaction User satisfaction 4.5 User reviews[448](https://www.capterra.com/p/144309/Atera/reviews/) Ease of use 4.6 Functionality 4.3 Value for money 4.6 Customer support 4.5 User satisfaction 4.2 User reviews[251](https://www.capterra.com/p/13803/N-central/reviews/) Ease of use 4.0 Functionality 4.2 Value for money 3.9 Customer support 3.9 Price starts from Price starts from $129Per User, Per Month - Free version - Free trial Price starts from $1.75Other, Not provided by vendor - Free version - Free trial Best for Best for It caters to IT managers and directors, network and systems administrators, MSP owners, CIOs and CTOs across sectors such as healthcare, education, government, financial services, retail, and more. Best for The software is designed for growing and scaling Manage Service Providers (MSPs)​. Medium to large businesses ## User reviews Pros & cons JH James H. ESG Analyst > "Atera helped me pull together IT asset data, support tickets, and system activity in one place, which made it easier to prepare internal reports and..." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___7056412) AK Alison K. Project Manager > "In addition, the file transfer functionality within Atera is lacking in that I wish to send a file without initiating a full remote session and thus..." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___7078918) Ganapathi G H. CEO > "Patch management feature across OS platforms, Windows, Mac, Ubuntu, and third party application is very good and also it works on agent based so you..." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___7061847) BR Brad R. IT Director > "Reporting and customization felt somewhat limited, and there were times where we had to work around the platform instead of it fitting into our..." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___7144155) AK Alison K. Project Manager > "The scripting generally functions properly and the lightweight nature of the agent makes it possible for me to install it on my client's older..." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___7078918) AK Alison K. Project Manager > "I submitted a ticket regarding a script that would not run and when their response came back weeks later, I had either fixed it myself or given up." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___7078918) JK John K. Chief Technology Officer > "Atera connected to the client's studio workstation and let me edit big after effects files on a small laptop which was amazing." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___7075277) WT Wasek T. IT Support Supervisor > "Patch management for third party apps were not available unless installed via Atera. When generating reports the presentation was not the cleanest but..." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6868994) AK Alison K. Project Manager > "Atera gives me the opportunity to maintain low overhead costs; I did find the automation function worked as expected and didn't crash the entire..." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___7078918) JK John K. Chief Technology Officer > "The price is WAY too much money and it uses ALL my CPU, so everything else is slowed down." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___7075277) PS Prince S. Digital Marketing Head > "It has helped in solving several issues like system downtime, delayed customer support and IT operations by providing automated patch management and..." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6560356) MN Manoj N. Manager DevOps > "Also, the helpdesk does not let technicians shorten message threads when replying, which makes conversations too long. While the reporting options are..." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6553433) JD Jesse D. Co-Founder > "Elegant and pre-made clean UI and GUI adapted for seamless and harnessed patch management, RMM, ITSM, unified endpoint management (UEM) among other..." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6684505) TS Tom S. Director > "Can be a little slow to open - the interface itself can take upwards of 30 seconds to load, and it doesn’t render well on iPads." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6859294) JV Julio V. Head Of Information Technology > "Atera is a top IT service management solution that automates and optimizes operations, providing a comprehensive suite of tools from device monitoring..." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6554740) RN Rohan N. Products and Platforms Engineer. > "Also, sometimes the reporting shows wrong or gets updated late, like If I check the total remote into a machine happened, it shows incorrect info which..." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6336320) JO Joshua O. Infrastructure Engineer > "Atera is a powerful platform that serves as a one-stop solution for IT management services, addressing every need from remote access and device..." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6395987) DK David K. Information Technology Manager > "Atera has less customization choices since this can be disadvantages for organizations with extremely specific procures or reporting requirement." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6666141) PS Prince S. Digital Marketing Head > "The platform's remote access features allow technicians to connect instantly to client devices, thereby providing fast and effective support from..." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6560356) JN Josh N. Realtor > "Another problem that causes us conflict is that we cannot incorporate two technicians within the same support ticket." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6497933) JN Josh N. Realtor > "With the help of this IT tool we can have remote management where supervision can be obtained thanks to the operational automation that Atera provides." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6497933) SJ SUNATHA J. General Manager > "There are drawbacks such as delay in the performance of the remote access when connected to some networks." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6763567) DS Daniel S. IT support technician > "The ability to seamlessly swap from client device to device is revelatory, along with all the information Atera collates for us without even needing to..." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6330557) AF Aaron F. DevOps Manager > "The patch management in terms of Definition updates leaves somewhat to be desired especially as the schedule doesn't within the dashboard GUI allow to..." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___5019725) MK Mohsen K. IT Manager > "Involving real-time alert condition in Atera makes it possible for me to receive speedy notifications of problems in the IT structure." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6763490) SJ SUNATHA J. General Manager > "This can make it slightly slower at responding to commands which makes continuity difficult especially in emergencies." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6763567) MN Manoj N. Manager DevOps > "I love that I can create custom scripts when I need something special, and it connects well with other services for extra security and backups." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6553433) HK Huseyin K. Senior IT Engineer > "There is a problem in which the mobile application may not be synchronized with the desktop version." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6763486) PW Palash W. Operations Consultant > "Atera's dashboard is intuitive and provides insights into the systems we manage, making remote access and troubleshooting tasks easy for us." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6529034) FP Fernando P. Administrative > "Sometimes the user interface can be a bit slow, especially when dealing with a large number of devices." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6465207) PG Patrick G. Network Administrator > "I also enjoy the webinars they throw to show end users roadmaps for new implementations and also current pieces many users do not realize they have..." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6333727) MH Martin H. Purchasing Analyst > "I have experienced some discrepancies with its diagnostic results from time to time and they have to be manually checked." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6756214) JH James H. ESG Analyst > "The automation features save time, and the pricing is predictable as the team grows." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___7056412) MM Mousumi M. Marketing Associate > "Mobile app is buggy sometimes, crashes when switching between tickets." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6686286) VC Vineet C. IT Manager > "In short, Atera provides the tools needed for efficient IT management, cost reduction, and improved system reliability to our organization." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6533833) KR Kyle R. IT Project Manager > "It doesnt always patch correctly and can cause some issues here and there. But not to often." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6829776) Ganapathi G H. CEO > "I can say its a great product and serves the purpose if you are looking for patch management, as well as asset discovery" [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___7061847) VR Verified Reviewer IT Director > "The only two things I dislike about Atera is that it is hard to find daytime (to me) appointments with demo and onboarding agents, and it doesn't pull..." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6207932) Sydney B. Information Technology Engineer > "Atera uses AI technology to automate and streamline IT operations thus saving time and eliminating manual work and repetitive tasks." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6495670) SW Saurabh W. Senior Systems Engineer > "Although Atera has some great offerings and benefits but its UI is not that optimized." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6691132) WT Wasek T. IT Support Supervisor > "Brilliant asset monitoring which includes statistics, alerts and remote control capabilities." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6868994) NS Niraj S. Strategic Alliance Lead > "Occasional performance issues may occur during peak usage times." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6695385) DO David O. Co-Founder > "Real-time security scans, helpdesk and ticketing management are the key benefits which I relish with Atera." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6541938) DC David C. Systems Manager > "Had some issues rolling out the updated version on clients." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6361375) TS Tom S. Director > "Integrates with Splashtop, and offers strong remote tools (including remote Powershell)." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6859294) EK Erick K. Medical Laboratory Technologist > "Atera is way too comprehensive which make learning curve steeper." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6435479) AF Adrian F. CTO > "The remote monitoring and management tools are top-notch, and the integrated helpdesk streamlines my customer support." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6475499) TB Tonia B. Director of IT > "The inventory controls can be a bit tricky. " [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6795591) PW Palash W. Operations Consultant > "It integrates well with ticketing and remote access, allowing our IT team to handle support issues quickly." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6529034) CS Cassandra S. IT System and Support Specialist > "That every time my computer is shut down I have to go thru MFA." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6330106) RB Ritu B. Computer Facilitator > "The use of detailed reports has enhanced the internal evaluations and customer relations by providing clear satisfaction data.​" [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6756228) DK Dimitri K. Cultural Mediator > "The reporting lacks granular filters." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6756262) AN Alex N. Information Communication Technology Specialist > "I like the fact that Atera combines real-time monitoring, RMM, network discovery and IT ticketing tools." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6426403) DO David O. Co-Founder > "Apart from lack of offline access, I do not have any other aspect which I dislike about Atera." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6541938) SK Shehab K. Director, IT Security and Risk Management > "Atera has thus become a comprehensive solution that brings efficiency to all our IT operations and amplifies our security stance in a great way." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6491598) SG Santosh G. Remote PERM Paralegal > "When it comes to patch management system I have had some difficulties." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6756211) Sydney B. Information Technology Engineer > "Again, Atera provides ticketing and helpdesk feature thus making it fast to respond and resolve issues." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6495670) VR Verified Reviewer Senior Software Development > "I think that its internal antivirus is not the most beneficial and best enough to meet the requirements of what my team needs." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6247873) IS Ilham S. IT Programmer > "It is advantageous that we can perform remote access, monitoring and ticketing all in one platform." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6756255) Lucas B. Director > "The interface could use some work and the documentation feature is lacking." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6025611) HK Huseyin K. Senior IT Engineer > "Implementing auto-update and auto-checks the team is free to work on more significant business matters improving productivity in general.​" [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6763486) DB David B. Computer Helpdesk Technician > "The website can sometimes be slow to respond and require multiple refreshes." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___5023388) IP Issac P. Senior Engineer > "Atera is a reliable RMM that offfer reliable remote connections and supports integration with anydesk." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6563723) AF Aaron F. DevOps Manager > "Support were less than helpful which didn't hold up any hope they would even bother logging this as a feature request." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___5019725) MM Mousumi M. Marketing Associate > "Pricing model is very refreshing, per technician instead of per device (saves a ton of money).Remote access is smooth, barely any lag even on slower..." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6686286) Sydney B. Information Technology Engineer > "I have encountered anything that is worth mentioning as dislike with Atera." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6495670) UO Uchenna O. Human Resources Manager > "Availability of remote monitoring management, helpdesk and PSA in one place is what I like most about Atera." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6484249) DH David H. CEO > "multi monitor switching only option, limited support , chrome incompatibility?, lack of vpn option (with webroot)" [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___4348665) SG Santosh G. Remote PERM Paralegal > "I have had great success in how I manage different client systems by using Atera real-time monitoring and alerts." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6756211) JM Josh M. Networks and Systems Specialist > "The only thing that has been frustrating is the lack of multimonitor support in Splashtop (the main remote connection software). " [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___4352237) RM Raymond M. IT Helpdesk Management > "Its automations for patch management have reduce our time for Maintenace and most interesting is the scheduling of" [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6428879) John N. Systems Administrator > "Patch management is a little clunky and the Atera agent does not always restart on its own when the PC is restarted." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___3734882) VR Verified Reviewer Senior IT Analyst > "Easy to see which machines are online and manage resources on servers/computers, remotely accessing machines is also made super easy with splashtop." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6742705) AC Abhinav C. Program Manager > "The patch management is a little bit complicated in terms of understanding ,deployment & management." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___4265750) SK Shehab K. Director, IT Security and Risk Management > "The extensive feature set and ability to seamlessly integrate with the rest of our toolset significantly surpassed our expectations." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6491598) Paul G. Technical Manager > "The helpdesk does not allow the technician to truncate the message trail when replying, so it often happens that the messages being sent between..." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___3503781) Roshan M. Manager > "This software provides proactive IT infrastructure monitoring to avoid problems and boost efficiency." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6426323) GS Graham S. Owner, Computer Technician > "The less than helpful response from Atera also suggested that if I prepaid for the full year, it would be less of an increase overall. " [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___4369143) AR Abbie R. Customer Service > "I appreciate Atera for its ease of use and comprehensive feature set, being an all-in-one solution that combines RMM, PSA, and remote access into a..." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6421580) Diego M. IT Manager > "Too bad the Network Discovery tool is not integrated with the basic license" [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___4352304) [View Reviews](https://www.capterra.com/p/144309/Atera/reviews/) VR Verified Reviewer CEO > "It’s a powerful platform that enables proactive IT management through strong automation, patching, and monitoring capabilities, allowing us to stay ahead of issues..." [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7141295) CS CALEB S. Network Engineer > "While the monitoring is strong, the patching and security suites proved inefficient for our client base, requiring excessive manual intervention due to unreliable..." [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7142120) AA Andrew A. Security Architect > "The customization it affords with regard to things like patching and alerting users to needed reboots, alongside the Automations provided from the community are..." [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7144500) BB Brian B. Director > "All new features require new SSO, limited innovation around existing features, some features just seem to take forever to be released and be fully in production (Nzo,..." [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7144452) VR Verified Reviewer CEO > "Its integration with tools like backup, EDR, and reporting creates a more unified operational workflow, which is key for an MSP looking to standardize services and..." [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7141295) CP Christian P. Sys Admin > "Ultimately, using N-able feels like driving a reliable car where the manufacturer has stopped listening to the drivers. While the "engine" (patching and alerts) is..." [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7140638) VR Verified Reviewer CEO > "The automation capabilities stand out—being able to script, patch, monitor, and remediate issues proactively at scale saves a significant amount of time and reduces..." [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7141295) CP Christian P. Sys Admin > "Instead of developing AI to solve "non-issues," the development team needs to prioritize fixing the long-standing bugs and workflow limitations that partners deal..." [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7140638) VR Verified Reviewer CEO > "It supports a mature, standardized approach to managing client environments and aligns well with a growth-focused MSP that values efficiency and security." [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7141295) HM Heather M. Technical Support Engineer > "Also, upon restarting users computer, you are unable to view the connection until they have signed back into the computer and it just loops repetitively telling you..." [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7141510) AJ Alex J. Systems Engineer > "It allows you to build complex workflows using a drag-and-drop visual designer without needing to be an expert in PowerShell or Bash." [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7144304) BR Brad R. IT Director > "Certain actions—like loading dashboards, executing remote tasks, or navigating between views—can feel slower than expected, especially during peak usage." [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7140376) BR Brad R. IT Director > "The unified dashboard gives clear visibility across endpoints, servers, and network devices without needing to jump between tools." [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7140376) CP Christian P. Sys Admin > "Forcing us to use a restrictive, proprietary builder instead of industry-standard scripting severely limits our ability to automate complex tasks." [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7140638) VR Verified Reviewer CEO > "Overall, it strikes a strong balance between flexibility and power, making it ideal for MSPs that want to go beyond basic monitoring and truly mature their service..." [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7141295) MB Michael B. Systems Admin > "Something I dislike about NCentral is customization options when it comes to how a device is displayed once you get into device details." [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7140574) MT Michael T. Delivery Manager Technical solutions manager > "Flexibility of the tooling is what I appreciate the most, whether I'm wanting to do core monitoring, or flex into endpoint security, the tool has the capabilities..." [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7140411) SS Seth S. Consultant > "I think the thing that really gets frustrating is after a while of being offline the agent does fall into a sleep and we have to repush it out again, and sometimes it..." [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7145206) RG Robert G. Managed Services Administrator > "It's the core of our managed service offerings and provides our support staff with valuable client environment data." [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7140601) DS Darin S. Senior Solutions Architect > "Security Patching seems to be very inconsistent and I struggle with getting it to push patches from time to time with customers and don't know why." [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7145258) HM Heather M. Technical Support Engineer > "I like that you are able to view into Terminal Sessions by using the View -> Change TS Session. " [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7141510) CS CALEB S. Network Engineer > "With a clear trend of rising licensing costs paired with a decline in both product stability and support quality, the value proposition is becoming increasingly..." [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7142120) MT Michael T. Delivery Manager Technical solutions manager > "Overall, The product is great for its designed usecase, it has flexibility to fit items in that were "second thought" which is nice." [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7140411) AN Alison N. Office manager > "There was one time about a year ago that we needed a backup for a client, their server went down, and cove didn't have the backup for them and we ended up losing the..." [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7144290) DL Darius L. Director of Operations > "It's a very comprehensive remote management tool that allows us to properly manage windows patches and gives us the ability to use automation tools such as powershell..." [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___6790940) RG Robert G. Managed Services Administrator > "Site probes are limited to only 1 network subnet and do not support VLANs." [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7140601) HN Heather N. VP of Operations > "Strong remote support tools for fast access and troubleshooting, comprehensive network & asset management, real-time alerts and proactive monitoring" [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___6780336) CP Christian P. Sys Admin > "Support for the Adlumin integration is particularly poor, often resulting in a "finger-pointing" loop where no one takes responsibility." [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7140638) NB Nils B. CEO > "It’s a dependable platform that handles core RMM functions well and fits our operational needs better than most alternatives." [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7140365) IJ Iman J. IT Administrator > "However, as an MSP, we are expected to provide timely support to our clients, and every moment of delay on our end creates a chain reaction of further delays." [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___6807769) CS Caleb S. Network Engineer > "N-Central accomplishes our ability to maintain asset info and has many add-ons that allow you to expand the product to your needs." [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___6789386) JR Joe R. Team Leader of Managed IT Services > "Take Control is very unreliable and takes too long to reconnect when there is a temporary drop in network connectivity." [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7140578) PD Philip D. Network Administrator > "The amount of customization you can do, especially for clients/departments." [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7144420) CS CALEB S. Network Engineer > "Over the last several years, N-Central has remained largely stagnant, with several core functionalities actually experiencing regressive performance." [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7142120) MS Mitranand S. CEO > "It’s reliable, highly configurable, and continues to be an essential part of our service delivery. While there are areas that could be improved — like quicker rollout..." [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___6801082) RD Rodney D. Technical Team lead > "No clear visibility into bandwidth usage and data flow, making it difficult to manage which devices are consuming network resources and where the traffic is going." [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___6802842) RG Robert G. Managed Services Administrator > "We use the hosted version and easily access our console from a web browser." [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7140601) AC Andrew C. Systems Administrator > "We've had some cases open for 3+ months before being partially resolved, and others open for nearly 6 months that still have no resolution." [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7140420) UI Unib I. Backup Operation Specialist > "The platform offers a comprehensive suite of tools that effectively support remote monitoring and management of IT infrastructure" [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___6813284) CP Christian P. Sys Admin > "The overall experience with N-able is a study in frustration between a solid, functional core and a deteriorating support and development ecosystem." [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7140638) Carlos B. IT Technitian > "Excellent choice for MSP that want managing of servers, clients, network devices alike with intune, backup, 365 integration." [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___6791178) SL Sat L. Engineering Manager > "The Remote take control product has deterioratedd over the last few years, OSX support is terrible and even the Windows version is a hit and miss affair these days." [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___6808522) JJ Josh J. IT Team Lead > "The ability to install or uninstall S1 at a flip of a switch is very efficient." [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7140382) KB Ken B. IT Manager > "Tried to configure some application upgrades and it took a while to get the correct options." [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7140395) Paul C. Support Manager > "They're not just fixing critical bugs; they're actually implementing features and improvements that people in the community are asking for." [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7068884) HM Heather M. Technical Support Engineer > "Unable to view all client monitors in one session." [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7141510) MV Monica V. Service Manager > "Being able to view asset info to help recommend new parts or machines is also great." [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7140402) CP Christian P. Sys Admin > "The aggressive push for AI feels like a distraction from core platform stability." [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7140638) JJ Josh J. IT Team Lead > "We have also found the Take Control and background tools easier to work with and have a lot more options compared to our previous RMM." [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7140382) MS Miranda S. IT Tech I > "Sometimes, N-Able had issues reporting the correct information or doesn't show a computer at all and I have to uninstall it and reinstall it" [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___6824358) MR Michael R. Systems Engineer > "Super convenient way to manage many different products/features commonly used by MSPs." [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7144289) HM Heather M. Technical Support Engineer > "Chat feature is very inconsistent as well as the connection from time to time. " [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7141510) TR Tom R. CTO > "We look forward to continuing to use N-central and hope that significant improvement can be made around reporting and remote control integrated tools." [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7140537) DS David S. President > "It's way overpriced. As the price keeps increasing, it is getting less and less valuable as more of the functionality that used to be unique to N-Central shifts to..." [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___6801456) KW Kat W. VP of IT > "Rollout is easy to accomplish within our 300 endpoint environment and pushing out software / Microsoft patches is effortless." [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7145052) CP Christian P. Sys Admin > "The reporting engine is severely lacking and feels outdated." [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7140638) RG Rupesh G. Administrator > "It may not have the most modern look or the easiest learning curve, but once you get used to it, it works well and helps keep things under control." [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7141152) PB Paul B. Owner > "We have a automated repair for hard drives that fill up that works for most client systems but not for all of them which is confusing." [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___6789802) MR Michael R. Systems Engineer > "Most of the products work seemlessly together, and the interface is very customizable yet user-friendly." [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7144289) PS Preston S. Senior Network Engineer > "Setups can be confusing with multiple locations to use for a single configuration." [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7140457) VR Verified Reviewer IT Manager > "N-Central's remote support options are my favorite feature. " [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7145640) JH Jim H. Senior Engineer > "I hope that gets improved in the future, because it causes a headache when trying to do things quickly for a customer." [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7140374) CR Christopher R. IT Tier Two > "Coming from other, more complex RMMs without the same usability, and also from simpler, more user-friendly RMMs without the needed complexity, N-central has been the..." [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___6805805) MB Michael B. Systems Admin > "With all the other products, we find ourselves contacting customer support more than actually using the product." [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7140574) KK Karanpal K. User Support Technician > "I like the take control remote service more than the others as it shows info of remote device rightway and real time status of devices." [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___6791034) GM Graham M. ICT Manager > "UI / Features have not evolved in the last 5 years. When E8 applied to devices, some functionality breaks" [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___6808461) Kevin M. R. Senior IT Administrator > "N-Central is great from a standpoint of having one central location to remote support, update, and manage computers for your business and clients. " [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___6795422) RN Reymond N. Systems Engineer > "Some issue with Take Control connectivity occassionally" [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7142379) Joshua J. Director of RMM Operations > "It's ability to handle 3rd party patches is significant for being a default feature set." [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___6827957) Paul C. Support Manager > "You can get the numbers. But honestly, it feels a bit clunky." [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7068884) JK James K. IT Manager > "We use N-central on a daily to support our users and our network." [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7142060) CP Christian P. Sys Admin > "The escalation process is opaque and incredibly slow." [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7140638) AJ Alex J. Systems Engineer > "N-central offers one of the most robust patching engines available." [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7144304) CM Chris M. cloud admin > "The UI is difficult to manage sometimes and you dont know if it is your level of access which is a problem or the tool doesnt allow you to do the task youre..." [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___6795230) LC Lushin C. Senior Engineer > "The amount of features and how it easy it to perform large, complex tasks in the backend and manage patching." [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___6807586) HN Heather N. VP of Operations > "MSP Manager software as not as robust as needed and I didn't like that an entire ticket could be deleted with no audit trail." [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___6780336) MS Mitranand S. CEO > "It’s flexible, powerful, and lets us manage our clients' environments with a lot of control. But more than the platform itself, the support we get from our account..." [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___6801082) PM Philip M. IT Director > "That said, I am not the one who set our environment up so there are some user experience issues there." [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7140436) TR Tom R. CTO > "The monitoring and flexability around alerts is excellent." [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7140537) MV Murtaza V. Practice Leader > "Monitoring and management sometimes gets confusing." [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7142925) [View Reviews](https://www.capterra.com/p/13803/N-central/reviews/) ## User interface 4.54 (448) 4.16 (251) ### Features Atera 36/44 - Active Directory Integration - Activity Tracking - AI Copilot - Alerts/Notifications - Anti Virus - API - Audit Trail - Backup and Recovery - Billing & Invoicing - Build Automation - Compliance Management - Configuration Management - Contract/License Management - CRM - Customizable Reports - Dashboard - Endpoint Protection - Event Logs - Generative AI - Help Desk Management - Inventory Management - Issue Management - IT Asset Tracking - Maintenance Scheduling - Mobile Device Management - Network Monitoring - Patch Management - Performance Metrics - Policy Management - Real-Time Analytics - Real-Time Reporting - Real-Time Updates - Remote Access/Control - Remote Monitoring & Management - Scheduling - Security Tools - Self Service Portal - Server Monitoring - Service Level Agreement (SLA) Management - Support Ticket Management - Task Management - Third-Party Integrations - Vendor Management - Workflow Management [See all features](https://www.capterra.com/p/144309/Atera/#features) N-central Top features 40/44 - Active Directory Integration - Activity Tracking - AI Copilot - Alerts/Notifications - Anti Virus - API - Audit Trail - Backup and Recovery - Billing & Invoicing - Build Automation - Compliance Management - Configuration Management - Contract/License Management - CRM - Customizable Reports - Dashboard - Endpoint Protection - Event Logs - Generative AI - Help Desk Management - Inventory Management - Issue Management - IT Asset Tracking - Maintenance Scheduling - Mobile Device Management - Network Monitoring - Patch Management - Performance Metrics - Policy Management - Real-Time Analytics - Real-Time Reporting - Real-Time Updates - Remote Access/Control - Remote Monitoring & Management - Scheduling - Security Tools - Self Service Portal - Server Monitoring - Service Level Agreement (SLA) Management - Support Ticket Management - Task Management - Third-Party Integrations - Vendor Management - Workflow Management [See all features](https://www.capterra.com/p/13803/N-central/#features) ### Recognition Atera Best Value ITSMSoftware (2022)  N-central is recognized as a top-rated tool in 1 Capterra Shortlist reports ### Deployment & support Atera Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos N-central Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Atera - By Atera - Located in Israel - Founded in 2011 N-central - By N-able - Located in United States - Founded in ## 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