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Growing and scaling Manage Service Providers (MSPs) Medium to large businesses
Every single company concerned by its technological infrastructure along with its business processes. Wanted to know how is your business going?
It's a good product once you get through the learning curve. The product admins are eager to make the product more effective and efficient at helping you manage your client's networks.
Support has been very hit or miss and lately they have fallen into the "Miss" category. We had an issue where monitored services of a device were disappearing.
NCentral's features and automation capabilities are awesome, also the price is a really good deal.
They are asking me to buy Licence’s and I have refused. We are social distancing and this has made it stressful for myself and my customers.
The patch management feature is far superior compared to any other platform I have used. They are partnered with BitDefender offering an integrated AV solution providing a true complete RMM solution.
This isn't because of a lack of knowledge from technicians, just difficult to reach them.
Easy RDP tools and detailed stats. Great customised reports.big fan of the product as a whole and many functions to use within an IT industry.
Support is frustrating to deal with at the initial levels.
The quality and helpfulness of technical assistance is excellent. I love everything about the Pandora FMS workstation, especially the user interface.
The worst thing about Pandora it's the lack of some basic functionalities like other products offer like correlation of metrics and the horrible UX.
I love that even we are only trying this software and using the free version it works really well. It has saved time to our collaborators and made our job easier and better.
The general feeling that Pandora FMS transmits is of robustness, at no time do you have the feeling that something is missing or that some module can do something else.
The software is highly secure, reliable and customizable and has a user-friendly UI. Additionally, the price point is competitive with other system monitoring and management solutions.
For Debian/Ubuntu maybe a little tricky; the configuration interface maybe hard at glance because is for general purpose along all the program.
It's like "bring your own monitoring service", you set it up and you use it. So it only depends on you and that it's great if you know what you are doing and you want to personalize everything.
It's difficult to teach new people how to use and overlook the platform.
N-central
Top FeaturesPandora FMS
N-central
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