# Compare N-central vs Remote Desktop Manager 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Remote Desktop Manager and N-central based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/13803-152245/N-central-vs-Remote-Desktop-Manager

---

# Remote Desktop Manager vs N-central Features and Cost Comparison

Last updated May 20th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

Remote Desktop ManagerN-central2/4 selected

[Remote Desktop Manager](https://www.capterra.com/p/152245/Remote-Desktop-Manager/)[4.6 (412)](https://www.capterra.com/p/152245/Remote-Desktop-Manager/reviews/)

[N-central](https://www.capterra.com/p/13803/N-central/)[4.2 (253)](https://www.capterra.com/p/13803/N-central/reviews/)

[## Remote Desktop Manager](https://www.capterra.com/p/152245/Remote-Desktop-Manager/)[4.6 (412)](https://www.capterra.com/p/152245/Remote-Desktop-Manager/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.5

Functionality

4.6

Ease of Use

4.4

Customer Service

4.4

Reviews Sentiment

Based on [412 reviews](#user-reviews)

Positive

390

Neutral

19

Negative

3

[## N-central](https://www.capterra.com/p/13803/N-central/)[4.2 (253)](https://www.capterra.com/p/13803/N-central/reviews/)

Starting Price

$1.75

Value-for-Money

3.9

Functionality

4.2

Ease of Use

4

Customer Service

3.9

Reviews Sentiment

Based on [253 reviews](#user-reviews)

Positive

215

Neutral

18

Negative

20

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## Summary

* * *

Key features rated by users

Features selected based on 5,377 reviews from it management software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

80%Fit

Not enough reviews

Feature ratings

Patch Management

4.0

Server Monitoring

4.2

Security Tools

5.0

Real-Time Monitoring

4.1

Remote Access/Control

4.8

78%Fit

High performer

Feature ratings

Patch Management

4.0

Server Monitoring

4.4

Security Tools

3.9

Real-Time Monitoring

4.4

Remote Access/Control

4.3

User satisfaction

User satisfaction

4.6

User reviews[412](https://www.capterra.com/p/152245/Remote-Desktop-Manager/reviews/)

Ease of use

4.4

Functionality

4.6

Value for money

4.5

Customer support

4.4

User satisfaction

4.2

User reviews[253](https://www.capterra.com/p/13803/N-central/reviews/)

Ease of use

4.0

Functionality

4.2

Value for money

3.9

Customer support

3.9

Price starts from

Price starts from

\--

-   Free version
-   Free trial

Price starts from

$1.75Other, Not provided by vendor

-   Free version
-   Free trial

Best for

Best for

Remote Desktop Manager is intended for sysadmins and IT pros ranging from stand-alone users to Fortune 500 companies. RDM is the perfect solution for IT teams looking to centralize remote connections.

Best for

The software is designed for growing and scaling Manage Service Providers (MSPs)​. Medium to large businesses

## User reviews

Pros & cons

Mahmut Halil Ö.

PhD Student

> "It has significantly streamlined how I manage multiple remote connections, VPNs, and credentials by centralising everything..."

[See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#Capterra___7008768)

Mahmut Halil Ö.

PhD Student

> "It is slow when the software is first started or when working with large databases (many connection definitions, VPNs,..."

[See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#Capterra___7008768)

AB

Andy B.

Systems Administrator

> "Devolutions RDP Manager is highly customizable, you can add quick connections, change the layout, and even see who may have..."

[See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#Capterra___6508133)

AT

Avi T.

Global IT Manager

> "this is stopping us from migrating our passwords fully to RDM and use it as a central password\\secrets management."

[See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#Capterra___6508267)

Mahmut Halil Ö.

PhD Student

> "The ability to securely store and share credentials with team members has improved both security and productivity."

[See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#Capterra___7008768)

CD

Callum D.

IT

> "Going in you don't expect much else other than remote access but, somehow it still felt lacking in terms of user interface, I..."

[See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#Capterra___6436545)

AB

Andy B.

Systems Administrator

> "I can leave this up all day and keep multiple Servers open and switch between them much faster than using the built-in windows..."

[See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#Capterra___6508133)

VR

Verified Reviewer

Customer Service Representative

> "The only downside is some of the features which are available in normal desktop are disabled in remote."

[See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#Capterra___6344584)

VR

Verified Reviewer

Engineer

> "Remote Desktop Manager is an indispensable tool for centralizing all your remote connection tools."

[See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#Capterra___6680871)

FF

Francois F.

Senior Consultant

> "the IOS version has no datasource capabilities with onedrive."

[See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#Capterra___6649558)

UZ

Uriel Z.

Sr Systems Engineer

> "When I first used it thanks to a friend of mine who recommended it to me, took me just few minutes to understand how it is..."

[See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#Capterra___6508137)

DS

Dmytro S.

DevOps Engineer

> "Import / Export setting not supported via Devolutions Hub"

[See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#Capterra___6512348)

JC

Justin C.

IT Manager

> "Lots of options for back-end datasource platforms, loads of application integrations."

[See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#Capterra___6508176)

AT

Avi T.

Global IT Manager

> "When trying to use it as a password manager, the view is very not comfortable."

[See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#Capterra___6508267)

NR

Nathan R.

IT Manager

> "Primary use for me is RDP access to servers, terminal emulation (SSH & serial) for switches/routers, and one-time passcodes..."

[See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#Capterra___4850062)

FA

FAISAL A.

Engineer

> "If it is not updated I cannot edit anything"

[See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#Capterra___6508191)

DR

Dollshawn R.

Ceo

> "It's the fact that I'm a small business owner and learning remote desktop software is helping me in a lot of ways that I didn't..."

[See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#Capterra___6508452)

DB

Dariusz B.

Systems Engineer III

> "The application tends to load slowly at times."

[See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#Capterra___6508411)

GP

Gabriele P.

Owner and CTO

> "Vero powerfull, sharing with my collegues, vero strong password and connection management"

[See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#Capterra___6508243)

SA

Stephane A.

CTO

> "The software is sometimes slow when you have too many entires in the vault, which can make it heavy at startup."

[See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#Capterra___5073046)

Mahmut Halil Ö.

PhD Student

> "I appreciate the wide protocol support and integration options."

[See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#Capterra___7008768)

VR

Verified Reviewer

IT Manager

> "The interface can be quite lagging on high resolution displays."

[See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#Capterra___6085626)

ZS

Zack S.

Administrator

> "Overall my experience was fantastic, I love the centralized database and the gateway functionality along with the 1password..."

[See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#Capterra___6508143)

NI

Nteziyaremye I.

IT

> "Likely, like all technology softwares, RDM has also some limitations like: 1.Complexity: RDM can be complex to set up and..."

[See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#Capterra___4581054)

BL

Ben L.

Systems Engineer

> "RDM is great at managing your remote connections! Whether they are RDP, SSH, VNC, Apple Remote Desktop, telnet, WinSCP, file..."

[See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#SoftwareAdvice___5070177)

KW

Kevin W.

GIS Coordinator

> "There are not any good ways to transfer files between machines."

[See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#Capterra___4983191)

ES

Enrique S.

Analyst

> "I am able to group like session(s) and move tabs on the fly!"

[See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#Capterra___6508446)

NI

Nteziyaremye I.

IT

> "Cost: RDM can be expensive, especially for organisations that have large and complex remote desktop environments. And due to..."

[See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#Capterra___4581054)

EC

Eduardo C.

IT Manager

> "Very happy, how easily is to create and store passwors and users and the servers to manage."

[See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#Capterra___6508140)

AH

Andrew H.

Mr

> "doesn't support MariaDb anymore for teams!"

[See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#Capterra___6120071)

MM

Marjo M.

IT Manager

> "With Remote Desktop Manager, accessing and managing devices remotely is easy."

[See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#Capterra___6498969)

RW

Roshane W.

Owner

> "The Remote Desktop connection doesn't always come up to the full screen."

[See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#Capterra___3695123)

Matthew J.

Application Engineer

> "Having worked with Remote Desktop Manager for a while I would say it makes the job of managing remote sessions with clients and..."

[See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#Capterra___4910705)

Ryan Samuel T.

Nurse II

> "Setting it up can be scary for first time clients as a result of the various choices."

[See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#Capterra___4251797)

PZ

Patrick Z.

Member

> "Team members have access to what they need without having to 'discover' resources."

[See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#Capterra___6508161)

Bruno O.

CEO

> "In my case, I'm from Brazil and the conversion to Dollars is cruel."

[See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#Capterra___3598201)

NR

Nathan R.

IT Manager

> "I don't need it often, but it's nice to be able to quickly access a server or switch when needed. Although I'm only using..."

[See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#Capterra___4850062)

Prasun P.

Researcher

> "The software involves a lot of latency and sometimes it gives serious lag to a computer while performing a task."

[See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#Capterra___2970173)

TH

Terry H.

System Admin

> "The ease of setting up RDP sessions and websites to connect to in a quick manner."

[See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#Capterra___6508408)

CT

Cihan T.

Solution Architect

> "Installation size is big, not too much user friendly UI, it is getting slower if you have more than 1000 connections"

[See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#Capterra___2908105)

OJ

Olivia J.

Systems Analyst Sr.

> "It's great for patching many assets simultaneously."

[See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#Capterra___6508142)

EF

Eric F.

Technical Support Engineer

> "There are a few programs that I cannot integrate with RDM. "

[See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#Capterra___3120165)

AA

Ahmed A.

Business unit manager

> "saving the credintials per connection, folder is wonderfull"

[See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#Capterra___6518181)

VR

Verified Reviewer

Dispatcher

> "I do not like that it could be very slow, it can be down for hours without customer service reply, servers could be stronger in..."

[See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#Capterra___2432480)

RGS

Robby Gunawan S.

IT Manager

> "Easy manage several server within 1 application"

[See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#Capterra___6508486)

KP

Krystle P.

Investor

> "A lot of disconnection issues and slow load up sometimes which can be annoying to deal with when in a time crunch"

[See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#Capterra___2781138)

VR

Verified Reviewer

Executive Director

> "It is easy for IT professionals to remote into my computer when there is a problem"

[See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#Capterra___6592497)

MF

Martha F.

Sr Business Lender

> "I've had issues with connection to my server but I know it's not the software."

[See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#Capterra___2685088)

LP

Leonel P.

Técnico Docente

> "It is a free tool that helps you manage multiple PC connections remotely."

[See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#Capterra___4908189)

EB

Eric B.

RVP

> "The connection can be easily interrupted when is frustrating"

[See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#Capterra___2203185)

CM

Ciaran M.

IT Applications and ERP Manager

> "A nice, intuitive GUI and rock solid for our needs."

[See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#Capterra___6510881)

UH

Uma H.

Service Desk Associate

> "I don't like remote desktop."

[See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#Capterra___2775036)

[View Reviews](https://www.capterra.com/p/152245/Remote-Desktop-Manager/reviews/)

SO

Sean O.

Senior Cyber Security Engineer

> "The automation capabilities, device monitoring, patch management, and remote access tools significantly reduce administrative overhead, improve response times, and deliver a..."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7148488)

CS

CALEB S.

Network Engineer

> "While the monitoring is strong, the patching and security suites proved inefficient for our client base, requiring excessive manual intervention due to unreliable reporting..."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7142120)

VR

Verified Reviewer

CEO

> "It’s a powerful platform that enables proactive IT management through strong automation, patching, and monitoring capabilities, allowing us to stay ahead of issues rather than..."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7141295)

BB

Brian B.

Director

> "All new features require new SSO, limited innovation around existing features, some features just seem to take forever to be released and be fully in production (Nzo,..."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7144452)

AA

Andrew A.

Security Architect

> "The customization it affords with regard to things like patching and alerting users to needed reboots, alongside the Automations provided from the community are highlights."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7144500)

CP

Christian P.

Sys Admin

> "Ultimately, using N-able feels like driving a reliable car where the manufacturer has stopped listening to the drivers. While the "engine" (patching and alerts) is strong, the..."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7140638)

SO

Sean O.

Senior Cyber Security Engineer

> "It has become a core platform in our managed services operations, allowing us to streamline endpoint management, automate repetitive tasks, improve patch compliance, and..."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7148488)

CP

Christian P.

Sys Admin

> "Instead of developing AI to solve "non-issues," the development team needs to prioritize fixing the long-standing bugs and workflow limitations that partners deal with every..."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7140638)

VR

Verified Reviewer

CEO

> "Its integration with tools like backup, EDR, and reporting creates a more unified operational workflow, which is key for an MSP looking to standardize services and deliver..."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7141295)

HM

Heather M.

Technical Support Engineer

> "Also, upon restarting users computer, you are unable to view the connection until they have signed back into the computer and it just loops repetitively telling you the..."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7141510)

VR

Verified Reviewer

CEO

> "The automation capabilities stand out—being able to script, patch, monitor, and remediate issues proactively at scale saves a significant amount of time and reduces reactive..."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7141295)

NP

Nicolas P.

Senior IT Technician

> "I also do not like that you have to pay a lot more for a "Pro" license to be able to have certain features on endpoints, like patch management and running automation jobs."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7146936)

VR

Verified Reviewer

CEO

> "It supports a mature, standardized approach to managing client environments and aligns well with a growth-focused MSP that values efficiency and security."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7141295)

BR

Brad R.

IT Director

> "Certain actions—like loading dashboards, executing remote tasks, or navigating between views—can feel slower than expected, especially during peak usage."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7140376)

CL

Collin L.

Employee

> "The integrations with other tools I use are smooth, and the reporting capabilities make it easy for me to generate detailed insights for both internal use and client..."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7148400)

CP

Christian P.

Sys Admin

> "Forcing us to use a restrictive, proprietary builder instead of industry-standard scripting severely limits our ability to automate complex tasks."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7140638)

AJ

Alex J.

Systems Engineer

> "It allows you to build complex workflows using a drag-and-drop visual designer without needing to be an expert in PowerShell or Bash."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7144304)

MB

Michael B.

Systems Admin

> "Something I dislike about NCentral is customization options when it comes to how a device is displayed once you get into device details."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7140574)

BR

Brad R.

IT Director

> "The unified dashboard gives clear visibility across endpoints, servers, and network devices without needing to jump between tools."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7140376)

CL

Collin L.

Employee

> "At times, performance has slowed down when working across larger environments, and I’ve had to spend extra time fine-tuning certain configurations to get the results I wanted."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7148400)

VR

Verified Reviewer

CEO

> "Overall, it strikes a strong balance between flexibility and power, making it ideal for MSPs that want to go beyond basic monitoring and truly mature their service delivery."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7141295)

CL

Collin L.

Employee

> "Additionally, the cost can add up as you scale, and I’ve occasionally wished the documentation and support resources were more straightforward when troubleshooting issues."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7148400)

MT

Michael T.

Delivery Manager Technical solutions manager

> "Flexibility of the tooling is what I appreciate the most, whether I'm wanting to do core monitoring, or flex into endpoint security, the tool has the capabilities available."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7140411)

SS

Seth S.

Consultant

> "I think the thing that really gets frustrating is after a while of being offline the agent does fall into a sleep and we have to repush it out again, and sometimes it take a..."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7145206)

DI

Dennis I.

IT Support Administrator

> "It's a great tool that takes a lot of the stress out of managing remote devices. And any time I have had an issue with NCentral that I couldn't figure out or resolve myself,..."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7147013)

DS

Darin S.

Senior Solutions Architect

> "Security Patching seems to be very inconsistent and I struggle with getting it to push patches from time to time with customers and don't know why."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7145258)

RG

Robert G.

Managed Services Administrator

> "It's the core of our managed service offerings and provides our support staff with valuable client environment data."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7140601)

CS

CALEB S.

Network Engineer

> "With a clear trend of rising licensing costs paired with a decline in both product stability and support quality, the value proposition is becoming increasingly difficult to..."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7142120)

AB

Ashley B.

Office Manager

> "I spend the majority of my day navigating the interface, and once I become familiar with it, I can locate features efficiently."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7148414)

AN

Alison N.

Office manager

> "There was one time about a year ago that we needed a backup for a client, their server went down, and cove didn't have the backup for them and we ended up losing the client"

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7144290)

MT

Michael T.

Delivery Manager Technical solutions manager

> "Overall, The product is great for its designed usecase, it has flexibility to fit items in that were "second thought" which is nice."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7140411)

RG

Robert G.

Managed Services Administrator

> "Site probes are limited to only 1 network subnet and do not support VLANs."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7140601)

DL

Darius L.

Director of Operations

> "It's a very comprehensive remote management tool that allows us to properly manage windows patches and gives us the ability to use automation tools such as powershell scripting..."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___6790940)

CP

Christian P.

Sys Admin

> "Support for the Adlumin integration is particularly poor, often resulting in a "finger-pointing" loop where no one takes responsibility."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7140638)

HN

Heather N.

VP of Operations

> "Strong remote support tools for fast access and troubleshooting, comprehensive network & asset management, real-time alerts and proactive monitoring"

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___6780336)

JR

Joe R.

Team Leader of Managed IT Services

> "Take Control is very unreliable and takes too long to reconnect when there is a temporary drop in network connectivity."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7140578)

NB

Nils B.

CEO

> "It’s a dependable platform that handles core RMM functions well and fits our operational needs better than most alternatives."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7140365)

CS

CALEB S.

Network Engineer

> "Over the last several years, N-Central has remained largely stagnant, with several core functionalities actually experiencing regressive performance."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7142120)

CS

Caleb S.

Network Engineer

> "N-Central accomplishes our ability to maintain asset info and has many add-ons that allow you to expand the product to your needs."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___6789386)

RD

Rodney D.

Technical Team lead

> "No clear visibility into bandwidth usage and data flow, making it difficult to manage which devices are consuming network resources and where the traffic is going."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___6802842)

SO

Sean O.

Senior Cyber Security Engineer

> "N-central provides excellent visibility and centralized management across all client environments."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7148488)

AC

Andrew C.

Systems Administrator

> "We've had some cases open for 3+ months before being partially resolved, and others open for nearly 6 months that still have no resolution."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7140420)

PD

Philip D.

Network Administrator

> "The amount of customization you can do, especially for clients/departments."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7144420)

CP

Christian P.

Sys Admin

> "The overall experience with N-able is a study in frustration between a solid, functional core and a deteriorating support and development ecosystem."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7140638)

MS

Mitranand S.

CEO

> "It’s reliable, highly configurable, and continues to be an essential part of our service delivery. While there are areas that could be improved — like quicker rollout of..."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___6801082)

KB

Ken B.

IT Manager

> "Tried to configure some application upgrades and it took a while to get the correct options."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7140395)

RG

Robert G.

Managed Services Administrator

> "We use the hosted version and easily access our console from a web browser."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7140601)

HM

Heather M.

Technical Support Engineer

> "Unable to view all client monitors in one session."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7141510)

UI

Unib I.

Backup Operation Specialist

> "The platform offers a comprehensive suite of tools that effectively support remote monitoring and management of IT infrastructure"

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___6813284)

CP

Christian P.

Sys Admin

> "The aggressive push for AI feels like a distraction from core platform stability."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7140638)

Carlos B.

IT Technitian

> "Excellent choice for MSP that want managing of servers, clients, network devices alike with intune, backup, 365 integration."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___6791178)

MS

Miranda S.

IT Tech I

> "Sometimes, N-Able had issues reporting the correct information or doesn't show a computer at all and I have to uninstall it and reinstall it"

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___6824358)

JJ

Josh J.

IT Team Lead

> "The ability to install or uninstall S1 at a flip of a switch is very efficient."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7140382)

HM

Heather M.

Technical Support Engineer

> "Chat feature is very inconsistent as well as the connection from time to time. "

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7141510)

Paul C.

Support Manager

> "They're not just fixing critical bugs; they're actually implementing features and improvements that people in the community are asking for."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7068884)

DS

David S.

President

> "It's way overpriced. As the price keeps increasing, it is getting less and less valuable as more of the functionality that used to be unique to N-Central shifts to things like..."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___6801456)

MV

Monica V.

Service Manager

> "Being able to view asset info to help recommend new parts or machines is also great."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7140402)

CP

Christian P.

Sys Admin

> "The reporting engine is severely lacking and feels outdated."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7140638)

JJ

Josh J.

IT Team Lead

> "We have also found the Take Control and background tools easier to work with and have a lot more options compared to our previous RMM."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7140382)

PB

Paul B.

Owner

> "We have a automated repair for hard drives that fill up that works for most client systems but not for all of them which is confusing."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___6789802)

MR

Michael R.

Systems Engineer

> "Super convenient way to manage many different products/features commonly used by MSPs."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7144289)

PS

Preston S.

Senior Network Engineer

> "Setups can be confusing with multiple locations to use for a single configuration."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7140457)

TR

Tom R.

CTO

> "We look forward to continuing to use N-central and hope that significant improvement can be made around reporting and remote control integrated tools."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7140537)

MB

Matt B.

Engineer

> "It seems there isn't much investment in their mobile app, I would imagine this may be deprecated in the near future."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7147172)

KW

Kat W.

VP of IT

> "Rollout is easy to accomplish within our 300 endpoint environment and pushing out software / Microsoft patches is effortless."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7145052)

JH

Jim H.

Senior Engineer

> "I hope that gets improved in the future, because it causes a headache when trying to do things quickly for a customer."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7140374)

RG

Rupesh G.

Administrator

> "It may not have the most modern look or the easiest learning curve, but once you get used to it, it works well and helps keep things under control."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7141152)

MB

Michael B.

Systems Admin

> "With all the other products, we find ourselves contacting customer support more than actually using the product."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7140574)

MR

Michael R.

Systems Engineer

> "Most of the products work seemlessly together, and the interface is very customizable yet user-friendly."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7144289)

IJ

Iman J.

IT Administrator

> "However, as an MSP, we are expected to provide timely support to our clients, and every moment of delay on our end creates a chain reaction of further delays."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___6807769)

VR

Verified Reviewer

IT Manager

> "N-Central's remote support options are my favorite feature. "

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7145640)

RN

Reymond N.

Systems Engineer

> "Some issue with Take Control connectivity occassionally"

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7142379)

CR

Christopher R.

IT Tier Two

> "Coming from other, more complex RMMs without the same usability, and also from simpler, more user-friendly RMMs without the needed complexity, N-central has been the perfect..."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___6805805)

Paul C.

Support Manager

> "You can get the numbers. But honestly, it feels a bit clunky."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7068884)

KK

Karanpal K.

User Support Technician

> "I like the take control remote service more than the others as it shows info of remote device rightway and real time status of devices."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___6791034)

CP

Christian P.

Sys Admin

> "The escalation process is opaque and incredibly slow."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7140638)

CL

Collin L.

Employee

> "Overall, it’s been a reliable solution for efficiently managing devices and providing proactive support."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7148400)

SL

Sat L.

Engineering Manager

> "The Remote take control product has deterioratedd over the last few years, OSX support is terrible and even the Windows version is a hit and miss affair these days."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___6808522)

Kevin M. R.

Senior IT Administrator

> "N-Central is great from a standpoint of having one central location to remote support, update, and manage computers for your business and clients. "

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___6795422)

CM

Chris M.

cloud admin

> "The UI is difficult to manage sometimes and you dont know if it is your level of access which is a problem or the tool doesnt allow you to do the task youre attempting to..."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___6795230)

[View Reviews](https://www.capterra.com/p/13803/N-central/reviews/)

## User interface

4.59 (412)

4.16 (253)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Access Controls/Permissions

207

Important

Activity Tracking

150

Important

AI Copilot

120

Important

Remote Desktop Manager

24/37

-   Access Controls/Permissions
-   Activity Tracking
-   AI Copilot
-   AI/Machine Learning
-   Alerts/Notifications
-   API
-   Audit Trail
-   Capacity Management
-   Compliance Management
-   Configuration Management
-   Dashboard
-   Data Import/Export
-   Event Logs
-   Generative AI
-   Incident Management
-   Issue Auditing
-   IT Asset Management
-   IT Asset Tracking
-   IT Reporting
-   Knowledge Management
-   License Management
-   Maintenance Scheduling
-   Patch Management
-   Personalization and Recommendation
-   Process/Workflow Automation
-   Real-Time Monitoring
-   Real-Time Notifications
-   Remote Access/Control
-   Remote Monitoring & Management
-   Security Tools
-   Self Service Portal
-   Server Monitoring
-   Service Level Agreement (SLA) Management
-   Single Sign On
-   Task Management
-   Third-Party Integrations
-   Ticket Management

[See all features](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#features)

N-central

Top features

32/37

-   Access Controls/Permissions
-   Activity Tracking
-   AI Copilot
-   AI/Machine Learning
-   Alerts/Notifications
-   API
-   Audit Trail
-   Capacity Management
-   Compliance Management
-   Configuration Management
-   Dashboard
-   Data Import/Export
-   Event Logs
-   Generative AI
-   Incident Management
-   Issue Auditing
-   IT Asset Management
-   IT Asset Tracking
-   IT Reporting
-   Knowledge Management
-   License Management
-   Maintenance Scheduling
-   Patch Management
-   Personalization and Recommendation
-   Process/Workflow Automation
-   Real-Time Monitoring
-   Real-Time Notifications
-   Remote Access/Control
-   Remote Monitoring & Management
-   Security Tools
-   Self Service Portal
-   Server Monitoring
-   Service Level Agreement (SLA) Management
-   Single Sign On
-   Task Management
-   Third-Party Integrations
-   Ticket Management

[See all features](https://www.capterra.com/p/13803/N-central/#features)

### Recognition

No recognitions have been awarded to Remote Desktop Manager

No recognitions have been awarded to N-central

### Deployment & support

Remote Desktop Manager

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

N-central

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Remote Desktop Manager

-   By Devolutions
-   Located in Canada
-   Founded in 2004

N-central

-   By N-able
-   Located in United States
-   Founded in

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