# Compare N-central vs Cove Data Protection 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Cove Data Protection and N-central based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/13803-163343/N-central-vs-Backup-and-Recovery

---

# Cove Data Protection vs N-central Features and Cost Comparison

Last updated May 13th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

Cove Data ProtectionN-central2/4 selected

[Cove Data Protection](https://www.capterra.com/p/163343/Backup-and-Recovery/)[4.6 (367)](https://www.capterra.com/p/163343/Backup-and-Recovery/reviews/)

[N-central](https://www.capterra.com/p/13803/N-central/)[4.2 (251)](https://www.capterra.com/p/13803/N-central/reviews/)

[## Cove Data Protection](https://www.capterra.com/p/163343/Backup-and-Recovery/)[4.6 (367)](https://www.capterra.com/p/163343/Backup-and-Recovery/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.4

Functionality

4.6

Ease of Use

4.7

Customer Service

4.5

Reviews Sentiment

AS

Based on [367 reviews](#user-reviews)

Positive

348

Neutral

12

Negative

7

[## N-central](https://www.capterra.com/p/13803/N-central/)[4.2 (251)](https://www.capterra.com/p/13803/N-central/reviews/)

Starting Price

$1.75

Value-for-Money

3.9

Functionality

4.2

Ease of Use

4

Customer Service

3.9

Reviews Sentiment

Based on [251 reviews](#user-reviews)

Positive

213

Neutral

18

Negative

20

## Send this comparison chart to my inbox

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## Summary

* * *

Features in Managed Service Providers (MSP) Software

24 / 44

Best performer

40 / 44

Only N-central

-   Active Directory Integration
-   Activity Tracking
-   Audit Trail

User satisfaction

User satisfaction

4.6

User reviews[367](https://www.capterra.com/p/163343/Backup-and-Recovery/reviews/)

Ease of use

4.7

Functionality

4.6

Value for money

4.4

Customer support

4.5

User satisfaction

4.2

User reviews[251](https://www.capterra.com/p/13803/N-central/reviews/)

Ease of use

4.0

Functionality

4.2

Value for money

3.9

Customer support

3.9

Price starts from

Price starts from

\--

-   Free version
-   Free trial

Price starts from

$1.75Other, Not provided by vendor

-   Free version
-   Free trial

Best for

Best for

Ideal for MSPs or internal IT teams that need easy-to-use, it is a cloud-first data protection and recovery platform for diverse environments.

Best for

The software is designed for growing and scaling Manage Service Providers (MSPs)​. Medium to large businesses

## User reviews

Pros & cons

Alex S.

Technical Innovation and Solutions Champion

> "Same technology, but it gave us significantly more reporting options, and made it much easier to verify backups are running across all our clients, without..."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7144490)

DE

David E.

Owner

> "Can not do changes on the backup files unless the host pc /server is online . How ever in a pinch you can at least restore files to an alternate destination."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7140373)

RR

Roger R.

Systems Engineer

> "The platform provides excellent visibility into backup status, alerts, and historical activity, which helps ensure that all devices are properly protected."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7140476)

DB

David B.

President, Managing Partner

> "Also, the machine literally has to be online to make any change to the setup - which is a problem as we support customers in different time zones. "

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7144299)

RR

Roger R.

Systems Engineer

> "Cove includes storage, backup, and management in a single platform, making it cost-effective compared to solutions that require separate storage or licensing..."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7140476)

PT

Paul T.

Information Technology Specialist

> "Having onsite copies for real-time instant recovery takes additional resources that having cloud backup should not need."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7142875)

JM

Jonathan M.

Technical Consultant

> "What I love most about Cove Data Protection is their support. When things are on the line and you need to restore a criticical server, you can reach out to..."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7140448)

GC

Greg C.

Help Desk Engineer

> "The length of time it can take when restoring from a Cove backup, in most cases it seems to take an exceedingly long time to complete."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7145889)

KM

Kyle M.

Network Engineer

> "I have had an overall positive experience with Cove Data Protection, it's quick to learn with a lot of neat features and has allowed us to spend less time..."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7143015)

KT

Kirk T.

Network Engineer

> "PC agent console can sometimes be slow to navigate. And many times it requires I remote restart the backup agent service on the host."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7142056)

KB

Ken B.

Operations Manager

> "Another major benefit is that the backup agents update automatically, eliminating the need for the manual update process we had to deal with in our previous..."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7145784)

BA

Blake A.

IT Technician

> "It seems like occasionally the status information for your backups isn't updated as quickly as one might hope, meaning you have to wait a bit to see if..."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7140456)

SC

Shad C.

Owner

> "One of the standout features is its update and version control—being able to quickly restore previous versions provides real peace of mind."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7142215)

JM

Jonathan M.

Technical Consultant

> "My least favorite part is that while backup issues are relatively uncommon, in my experience they can be a bit more difficult to fix than some other backup..."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7140448)

EC

Eric C.

IT Consultant

> "The product does its core job well, especially for MSP-style environments, but better reporting, alerting, and more consistent support would make it stronger."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7142861)

JC

Jim C.

Founder

> "This can be a point of contention with the clients because I cannot quote them exactly how much the backup is going to cost until I deploy it - this is..."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7144292)

JY

Josh Y.

Managing Director

> "from backing up workstations to servers to Office 365(Emails, SharePoint, OneDrive and teams) it's a great all-round cost-effective backup solution."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6807574)

MO

Matt O.

IT Manager

> "Having to connect to the local device to run commands instead of from the central portal just takes more clicks than I would like but isn't that big of a deal."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7140359)

JS

John S.

IT Solutions Analyst II

> "While there is a bit of a learning curve, we've got it integrated in our RMM tools and have scripts to install, or migrate backups with ease."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7142872)

KW

Karrie W.

Senior Security Engineer

> "I got certified in Cove for both backups and restores but I couldn't perform a restore if a incident occurred."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7142797)

BA

Blake A.

IT Technician

> "Cove Data Protection has really served us well in terms of our backup needs; it is easy to configure, and its cloud-first nature makes sure that there isn’t..."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7140456)

JS

John S.

IT Solutions Analyst II

> "I would say that it's a little slow to load the interface when you're trying to restore files or folders."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7142872)

TM

Tracy M.

IT Systems Manager

> "Our users love the multiple backups a day and often request us to retrieve files for them when they make errors."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7142064)

Dylan H.

President

> "The sales rep tried to pull a fast one on us and the buying process has been wastful of our time, disrespectful, and frustrating"

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7116272)

RR

Roger R.

Systems Engineer

> "The cloud-first architecture makes it easy to manage backups across multiple endpoints without needing additional infrastructure."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7140476)

PM

Pete M.

Owner

> "The 365 backup has some limitations which were not a good fit for my clients. "

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7140491)

JK

John K.

VP

> "We have deployed it to almost all of our clients, and use it to protection server and workstation data, as well as Office 365 data in the cloud."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6789871)

KB

Ken B.

Operations Manager

> "We experienced this firsthand when a server had been decommissioned and we needed to retrieve a file from backup."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7145784)

JH

Justin H.

President and Owner

> "We love how easy it is to setup and get a new backup running for a customer and how the monitoring helps free up our technicians to work on other tasks. "

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7144322)

LT

Lauren T.

Imaging Systems Administrator

> "it takes a very long time to back up, it takes a very long time to restore from a backup and it is not an easy process to do"

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7145068)

CB

CHAMSI B.

IT Manager

> "I got an opportunity to implement Cove’s incremental backup system and it was highly efficient for providing regular protection to the servers and..."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6796306)

RS

Rick S.

Owner

> "The billing and the limited amount of data provided for the price have been a constant headache."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7144366)

MH

Marty H.

Owner

> "Being able to schedule recovery testing and also the ability to create standby images for a rapid restore in a critical situation, also provides the comfort of..."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6789796)

KB

Kevin B.

Senior Systems Engineer

> "Sometimes hard to navigate the portal. When logging in, it's not always the easiest to get to the locations we need."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7142106)

EG

Eyal G.

Head of Sales

> "The quality of the backup system is exceptional, ensuring reliable and secure data preservation, while the restore process is user-friendly, efficient, and..."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6796475)

DT

Dejan T.

Owner

> "Pricing structure is a bit odd, servers and office machines are different prices despite no difference in actual setup use or features."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6814881)

GC

Greg C.

Help Desk Engineer

> "Cove takes everything about Data Protection and makes it both very secure and very accessible to anyone who will use either for themselves or their clients."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7145889)

JP

Jeff P.

Director of IT Operations

> "It seems like the interface can be lagging or not as responsive as I would like it to be."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7140521)

SB

Shahar B.

ceo

> "fast first install, easy configure, good backup and restore speed, backup with no influence on pc user because it backup mailbox and one drive directed from..."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6790001)

JS

John S.

IT Solutions Analyst II

> "Sometimes the initialization errors can be a bit cryptic as well"

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7142872)

MS

Matthew S.

Sr. Systems Engineer

> "The dashboard at-a-glance view gives the most meaningful information about all backups."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7142380)

SR

Stephen R.

CEO

> "This makes it difficult to fine-tune backup policies for more complex environments where you may only want to protect certain folders, file types, or..."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6798846)

JK

Jacob K.

Engineer

> "Thousands of file restores, numerous Hardware level restores have all gone without any issue."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7142901)

MM

Michael M.

Systems Engineer

> "It's been in use for our customers for a number of years and cannot come up with a legitmate con."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7142871)

BB

Brian B.

CTO

> "Update and version control is handled well on the backend, so we're not chasing patches or worrying about agent compatibility."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7142061)

MW

Matt W.

Sr. IT Administrator

> "Probably related to me being restricted to the n-central dashboard instead of directly through a Cove dashboard, but finding and obtaining the agent can be a..."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6801160)

RD

Robert D.

Level III Engineer

> "Cove has been a smooth experience from start to finished and has really come in clutch with recovering a few environments after their servers crashed hard and..."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7142194)

MM

Michael M.

NOC Engineer

> "I guess the user interface could be modernized a bit, everything is fairly easy to find. But some of it does look a bit dated."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7145060)

CM

Chris M.

CTO

> "Reliable backups, great features, including boot verification and standby images."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7140415)

UM

Ulises M.

Tech

> "Interface can feel a bit dated and not always intuitive."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7145023)

RD

Richard D.

Owner

> "I have been able to restore individual files and Microsoft 365 emails as needed. "

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7144351)

RD

Robert D.

Level III Engineer

> "Failures, though rare, have not been detailed for a quicker resolution."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7142194)

JH

Justin H.

President and Owner

> "We have had a great experience with Cove for backing up Servers and PCs and our Microsoft 365 clients."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7144322)

AM

Andrew M.

Director of Operations

> "The recovery console looks and feels a bit old."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7141156)

NW

Nate W.

Partner

> "Cove does a decent job of BCDR at a cheaper price point then some of the other competitors like Axcient, Slide, Datto, etc. and it's simple to install and test."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7140599)

AA

Alexander A.

Network Engineer

> "With TBs in overage, it will generate a hefty bill."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7142189)

CF

Char F.

President

> "Incremental backups running in the background require no manual work, and our clients are never disrupted."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7142216)

DM

Dan M.

Director

> "Lack of name recognition for our clients."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7145257)

RH

Raymond H.

COO

> "Over a quarter of a century of utilizing Backup programs, cove data protection has provided one of the finest in regards to Backup, recovery, Disaster recovery..."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6791097)

CJ

Clyde J.

Director

> "It could s slightly hi pricing and does not seem to get cheaper by adding more servers. Plus if you reinstall you can be charged twice in the month for the..."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6791223)

MS

Matthew S.

Sr. Systems Engineer

> "Backing up extra products outside of Windows such as NAS', databases, etc., is very simple. "

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7142380)

AJ

Andrew J.

Technical Manager

> "Also, 365 backup doesn't cover OneNote files natively and I don't believe it will back up an online email archive."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6801558)

TH

Timothy H.

Project Engineer

> "The backup and restore process rarely and issues and when needed support is amazing. "

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7142926)

CL

Colwyn L.

I.T Manager

> "Sometimes you are not able to cut and paste them so you end up having to take a picture when working on a remote machine."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6791328)

AR

Aaron R.

System Engineer

> "Support has been very helpful in problems with why backups did not complete successful, server issues not cove."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7140466)

ES

Ethan S.

Owner

> "Email alerts are lacking."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7140369)

CM

Chris M.

CTO

> "As N-Able partners, we appreciate that we have many avenues to ask questions and get answers, and the fast, reliable backups keep us he."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7140415)

JC

Jeff C.

President

> "I question if they are even legit, as they continue to charge for services even after notification of cancellation."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6821421)

EC

Eric C.

IT Consultant

> "Overall, Cove Data Protection has been a dependable backup platform for endpoint and server protection."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7142861)

MN

Mike N.

Managing Director

> "There have been some issues with O365 SharePoint licencing and backups that have driven us down path we did not want to go."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6794957)

AT

Allan T.

Technical Account Manager

> "I myself and a couple of my engineers were able to enroll servers with minimal training or effort. "

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7140465)

IF

Iain F.

Director

> "The documentation is comprehensive but is keyword based, wrong keyword and you are not finding it, think bsod rather blue screen."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6793173)

IB

Igor B.

Network Technician

> "Cove Data Protection offers a simple and centralized way to manage backups across both Microsoft 365 and endpoints."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6790924)

WK

Warren K.

Director

> "This can make it challenging to quote monthly cost for client"

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6808106)

AA

Alexander A.

Network Engineer

> "Software has been working well for many years. When it comes to restoring data, it works flawlessly AS LONG AS you have succesfull back up."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7142189)

JS

Jeff S.

President

> "I don't like that it's not a single pane of glass with N-Able. "

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7144288)

MZ

Marcos Z.

IT Support Specialist

> "The efficiency of the incremental backups ensured that I could easily back up our critical systems many times in a day without a straining our internet..."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6801361)

JS

James S.

Strategic Solutions Consultant

> "I recently tried to migrate an older distro of Linux to Azure using standby replication, and it was not fun. "

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6791162)

SC

Shad C.

Owner

> "The cloud storage is dependable and scales well, while file management is intuitive and easy to navigate."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7142215)

JK

Jarrett K.

IT Manager

> "I am unsure about what the process will be when I need to restore data to a replacement PC for a failed workstation"

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6798716)

[View Reviews](https://www.capterra.com/p/163343/Backup-and-Recovery/reviews/)

VR

Verified Reviewer

CEO

> "It’s a powerful platform that enables proactive IT management through strong automation, patching, and monitoring capabilities, allowing us to stay ahead of issues..."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7141295)

CS

CALEB S.

Network Engineer

> "While the monitoring is strong, the patching and security suites proved inefficient for our client base, requiring excessive manual intervention due to unreliable..."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7142120)

AA

Andrew A.

Security Architect

> "The customization it affords with regard to things like patching and alerting users to needed reboots, alongside the Automations provided from the community are..."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7144500)

BB

Brian B.

Director

> "All new features require new SSO, limited innovation around existing features, some features just seem to take forever to be released and be fully in production (Nzo,..."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7144452)

VR

Verified Reviewer

CEO

> "Its integration with tools like backup, EDR, and reporting creates a more unified operational workflow, which is key for an MSP looking to standardize services and..."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7141295)

CP

Christian P.

Sys Admin

> "Ultimately, using N-able feels like driving a reliable car where the manufacturer has stopped listening to the drivers. While the "engine" (patching and alerts) is..."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7140638)

VR

Verified Reviewer

CEO

> "The automation capabilities stand out—being able to script, patch, monitor, and remediate issues proactively at scale saves a significant amount of time and reduces..."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7141295)

CP

Christian P.

Sys Admin

> "Instead of developing AI to solve "non-issues," the development team needs to prioritize fixing the long-standing bugs and workflow limitations that partners deal..."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7140638)

VR

Verified Reviewer

CEO

> "It supports a mature, standardized approach to managing client environments and aligns well with a growth-focused MSP that values efficiency and security."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7141295)

HM

Heather M.

Technical Support Engineer

> "Also, upon restarting users computer, you are unable to view the connection until they have signed back into the computer and it just loops repetitively telling you..."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7141510)

AJ

Alex J.

Systems Engineer

> "It allows you to build complex workflows using a drag-and-drop visual designer without needing to be an expert in PowerShell or Bash."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7144304)

BR

Brad R.

IT Director

> "Certain actions—like loading dashboards, executing remote tasks, or navigating between views—can feel slower than expected, especially during peak usage."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7140376)

BR

Brad R.

IT Director

> "The unified dashboard gives clear visibility across endpoints, servers, and network devices without needing to jump between tools."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7140376)

CP

Christian P.

Sys Admin

> "Forcing us to use a restrictive, proprietary builder instead of industry-standard scripting severely limits our ability to automate complex tasks."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7140638)

VR

Verified Reviewer

CEO

> "Overall, it strikes a strong balance between flexibility and power, making it ideal for MSPs that want to go beyond basic monitoring and truly mature their service..."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7141295)

MB

Michael B.

Systems Admin

> "Something I dislike about NCentral is customization options when it comes to how a device is displayed once you get into device details."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7140574)

MT

Michael T.

Delivery Manager Technical solutions manager

> "Flexibility of the tooling is what I appreciate the most, whether I'm wanting to do core monitoring, or flex into endpoint security, the tool has the capabilities..."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7140411)

SS

Seth S.

Consultant

> "I think the thing that really gets frustrating is after a while of being offline the agent does fall into a sleep and we have to repush it out again, and sometimes it..."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7145206)

RG

Robert G.

Managed Services Administrator

> "It's the core of our managed service offerings and provides our support staff with valuable client environment data."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7140601)

DS

Darin S.

Senior Solutions Architect

> "Security Patching seems to be very inconsistent and I struggle with getting it to push patches from time to time with customers and don't know why."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7145258)

HM

Heather M.

Technical Support Engineer

> "I like that you are able to view into Terminal Sessions by using the View -> Change TS Session. "

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7141510)

CS

CALEB S.

Network Engineer

> "With a clear trend of rising licensing costs paired with a decline in both product stability and support quality, the value proposition is becoming increasingly..."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7142120)

MT

Michael T.

Delivery Manager Technical solutions manager

> "Overall, The product is great for its designed usecase, it has flexibility to fit items in that were "second thought" which is nice."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7140411)

AN

Alison N.

Office manager

> "There was one time about a year ago that we needed a backup for a client, their server went down, and cove didn't have the backup for them and we ended up losing the..."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7144290)

DL

Darius L.

Director of Operations

> "It's a very comprehensive remote management tool that allows us to properly manage windows patches and gives us the ability to use automation tools such as powershell..."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___6790940)

RG

Robert G.

Managed Services Administrator

> "Site probes are limited to only 1 network subnet and do not support VLANs."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7140601)

HN

Heather N.

VP of Operations

> "Strong remote support tools for fast access and troubleshooting, comprehensive network & asset management, real-time alerts and proactive monitoring"

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___6780336)

CP

Christian P.

Sys Admin

> "Support for the Adlumin integration is particularly poor, often resulting in a "finger-pointing" loop where no one takes responsibility."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7140638)

NB

Nils B.

CEO

> "It’s a dependable platform that handles core RMM functions well and fits our operational needs better than most alternatives."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7140365)

IJ

Iman J.

IT Administrator

> "However, as an MSP, we are expected to provide timely support to our clients, and every moment of delay on our end creates a chain reaction of further delays."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___6807769)

CS

Caleb S.

Network Engineer

> "N-Central accomplishes our ability to maintain asset info and has many add-ons that allow you to expand the product to your needs."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___6789386)

JR

Joe R.

Team Leader of Managed IT Services

> "Take Control is very unreliable and takes too long to reconnect when there is a temporary drop in network connectivity."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7140578)

PD

Philip D.

Network Administrator

> "The amount of customization you can do, especially for clients/departments."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7144420)

CS

CALEB S.

Network Engineer

> "Over the last several years, N-Central has remained largely stagnant, with several core functionalities actually experiencing regressive performance."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7142120)

MS

Mitranand S.

CEO

> "It’s reliable, highly configurable, and continues to be an essential part of our service delivery. While there are areas that could be improved — like quicker rollout..."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___6801082)

RD

Rodney D.

Technical Team lead

> "No clear visibility into bandwidth usage and data flow, making it difficult to manage which devices are consuming network resources and where the traffic is going."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___6802842)

RG

Robert G.

Managed Services Administrator

> "We use the hosted version and easily access our console from a web browser."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7140601)

AC

Andrew C.

Systems Administrator

> "We've had some cases open for 3+ months before being partially resolved, and others open for nearly 6 months that still have no resolution."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7140420)

UI

Unib I.

Backup Operation Specialist

> "The platform offers a comprehensive suite of tools that effectively support remote monitoring and management of IT infrastructure"

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___6813284)

CP

Christian P.

Sys Admin

> "The overall experience with N-able is a study in frustration between a solid, functional core and a deteriorating support and development ecosystem."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7140638)

Carlos B.

IT Technitian

> "Excellent choice for MSP that want managing of servers, clients, network devices alike with intune, backup, 365 integration."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___6791178)

SL

Sat L.

Engineering Manager

> "The Remote take control product has deterioratedd over the last few years, OSX support is terrible and even the Windows version is a hit and miss affair these days."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___6808522)

JJ

Josh J.

IT Team Lead

> "The ability to install or uninstall S1 at a flip of a switch is very efficient."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7140382)

KB

Ken B.

IT Manager

> "Tried to configure some application upgrades and it took a while to get the correct options."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7140395)

Paul C.

Support Manager

> "They're not just fixing critical bugs; they're actually implementing features and improvements that people in the community are asking for."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7068884)

HM

Heather M.

Technical Support Engineer

> "Unable to view all client monitors in one session."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7141510)

MV

Monica V.

Service Manager

> "Being able to view asset info to help recommend new parts or machines is also great."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7140402)

CP

Christian P.

Sys Admin

> "The aggressive push for AI feels like a distraction from core platform stability."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7140638)

JJ

Josh J.

IT Team Lead

> "We have also found the Take Control and background tools easier to work with and have a lot more options compared to our previous RMM."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7140382)

MS

Miranda S.

IT Tech I

> "Sometimes, N-Able had issues reporting the correct information or doesn't show a computer at all and I have to uninstall it and reinstall it"

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___6824358)

MR

Michael R.

Systems Engineer

> "Super convenient way to manage many different products/features commonly used by MSPs."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7144289)

HM

Heather M.

Technical Support Engineer

> "Chat feature is very inconsistent as well as the connection from time to time. "

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7141510)

TR

Tom R.

CTO

> "We look forward to continuing to use N-central and hope that significant improvement can be made around reporting and remote control integrated tools."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7140537)

DS

David S.

President

> "It's way overpriced. As the price keeps increasing, it is getting less and less valuable as more of the functionality that used to be unique to N-Central shifts to..."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___6801456)

KW

Kat W.

VP of IT

> "Rollout is easy to accomplish within our 300 endpoint environment and pushing out software / Microsoft patches is effortless."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7145052)

CP

Christian P.

Sys Admin

> "The reporting engine is severely lacking and feels outdated."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7140638)

RG

Rupesh G.

Administrator

> "It may not have the most modern look or the easiest learning curve, but once you get used to it, it works well and helps keep things under control."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7141152)

PB

Paul B.

Owner

> "We have a automated repair for hard drives that fill up that works for most client systems but not for all of them which is confusing."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___6789802)

MR

Michael R.

Systems Engineer

> "Most of the products work seemlessly together, and the interface is very customizable yet user-friendly."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7144289)

PS

Preston S.

Senior Network Engineer

> "Setups can be confusing with multiple locations to use for a single configuration."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7140457)

VR

Verified Reviewer

IT Manager

> "N-Central's remote support options are my favorite feature. "

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7145640)

JH

Jim H.

Senior Engineer

> "I hope that gets improved in the future, because it causes a headache when trying to do things quickly for a customer."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7140374)

CR

Christopher R.

IT Tier Two

> "Coming from other, more complex RMMs without the same usability, and also from simpler, more user-friendly RMMs without the needed complexity, N-central has been the..."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___6805805)

MB

Michael B.

Systems Admin

> "With all the other products, we find ourselves contacting customer support more than actually using the product."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7140574)

KK

Karanpal K.

User Support Technician

> "I like the take control remote service more than the others as it shows info of remote device rightway and real time status of devices."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___6791034)

GM

Graham M.

ICT Manager

> "UI / Features have not evolved in the last 5 years. When E8 applied to devices, some functionality breaks"

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___6808461)

Kevin M. R.

Senior IT Administrator

> "N-Central is great from a standpoint of having one central location to remote support, update, and manage computers for your business and clients. "

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___6795422)

RN

Reymond N.

Systems Engineer

> "Some issue with Take Control connectivity occassionally"

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7142379)

Joshua J.

Director of RMM Operations

> "It's ability to handle 3rd party patches is significant for being a default feature set."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___6827957)

Paul C.

Support Manager

> "You can get the numbers. But honestly, it feels a bit clunky."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7068884)

JK

James K.

IT Manager

> "We use N-central on a daily to support our users and our network."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7142060)

CP

Christian P.

Sys Admin

> "The escalation process is opaque and incredibly slow."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7140638)

AJ

Alex J.

Systems Engineer

> "N-central offers one of the most robust patching engines available."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7144304)

CM

Chris M.

cloud admin

> "The UI is difficult to manage sometimes and you dont know if it is your level of access which is a problem or the tool doesnt allow you to do the task youre..."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___6795230)

LC

Lushin C.

Senior Engineer

> "The amount of features and how it easy it to perform large, complex tasks in the backend and manage patching."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___6807586)

HN

Heather N.

VP of Operations

> "MSP Manager software as not as robust as needed and I didn't like that an entire ticket could be deleted with no audit trail."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___6780336)

MS

Mitranand S.

CEO

> "It’s flexible, powerful, and lets us manage our clients' environments with a lot of control. But more than the platform itself, the support we get from our account..."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___6801082)

PM

Philip M.

IT Director

> "That said, I am not the one who set our environment up so there are some user experience issues there."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7140436)

TR

Tom R.

CTO

> "The monitoring and flexability around alerts is excellent."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7140537)

MV

Murtaza V.

Practice Leader

> "Monitoring and management sometimes gets confusing."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7142925)

[View Reviews](https://www.capterra.com/p/13803/N-central/reviews/)

## User interface

4.63 (367)

4.16 (251)

### Features

Cove Data Protection

24/44

-   Active Directory Integration
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   Anti Virus
-   API
-   Audit Trail
-   Backup and Recovery
-   Billing & Invoicing
-   Build Automation
-   Compliance Management
-   Configuration Management
-   Contract/License Management
-   CRM
-   Customizable Reports
-   Dashboard
-   Endpoint Protection
-   Event Logs
-   Generative AI
-   Help Desk Management
-   Inventory Management
-   Issue Management
-   IT Asset Tracking
-   Maintenance Scheduling
-   Mobile Device Management
-   Network Monitoring
-   Patch Management
-   Performance Metrics
-   Policy Management
-   Real-Time Analytics
-   Real-Time Reporting
-   Real-Time Updates
-   Remote Access/Control
-   Remote Monitoring & Management
-   Scheduling
-   Security Tools
-   Self Service Portal
-   Server Monitoring
-   Service Level Agreement (SLA) Management
-   Support Ticket Management
-   Task Management
-   Third-Party Integrations
-   Vendor Management
-   Workflow Management

[See all features](https://www.capterra.com/p/163343/Backup-and-Recovery/#features)

N-central

Top features

40/44

-   Active Directory Integration
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   Anti Virus
-   API
-   Audit Trail
-   Backup and Recovery
-   Billing & Invoicing
-   Build Automation
-   Compliance Management
-   Configuration Management
-   Contract/License Management
-   CRM
-   Customizable Reports
-   Dashboard
-   Endpoint Protection
-   Event Logs
-   Generative AI
-   Help Desk Management
-   Inventory Management
-   Issue Management
-   IT Asset Tracking
-   Maintenance Scheduling
-   Mobile Device Management
-   Network Monitoring
-   Patch Management
-   Performance Metrics
-   Policy Management
-   Real-Time Analytics
-   Real-Time Reporting
-   Real-Time Updates
-   Remote Access/Control
-   Remote Monitoring & Management
-   Scheduling
-   Security Tools
-   Self Service Portal
-   Server Monitoring
-   Service Level Agreement (SLA) Management
-   Support Ticket Management
-   Task Management
-   Third-Party Integrations
-   Vendor Management
-   Workflow Management

[See all features](https://www.capterra.com/p/13803/N-central/#features)

### Recognition

No recognitions have been awarded to Cove Data Protection

N-central is recognized as a top-rated tool in 1 Capterra Shortlist reports

### Deployment & support

Cove Data Protection

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

N-central

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Cove Data Protection

-   By N-able
-   Located in United States
-   Founded in

N-central

-   By N-able
-   Located in United States
-   Founded in

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vs

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[N-central](https://www.capterra.com/p/13803/N-central/)[4.16 (251)](https://www.capterra.com/p/13803/N-central/reviews/)

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[Cove Data Protection](https://www.capterra.com/p/163343/Backup-and-Recovery/)[4.63 (367)](https://www.capterra.com/p/163343/Backup-and-Recovery/reviews/)

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Contact vendor for pricing

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4.7

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4.6

[View full comparison](https://www.capterra.com/compare/163343-170401/Backup-and-Recovery-vs-ITGlue)

[N-central](https://www.capterra.com/p/13803/N-central/)[4.16 (251)](https://www.capterra.com/p/13803/N-central/reviews/)

vs

[SuperOps](https://www.capterra.com/p/235300/SuperOpsai/)[4.60 (65)](https://www.capterra.com/p/235300/SuperOpsai/#reviews)

$1.75

Price

$79/month

4.2

Features

4.4

4.0

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/13803-235300/N-central-vs-SuperOpsai)

[Cove Data Protection](https://www.capterra.com/p/163343/Backup-and-Recovery/)[4.63 (367)](https://www.capterra.com/p/163343/Backup-and-Recovery/reviews/)

vs

[MSP360 Backup](https://www.capterra.com/p/143536/MSP360-Managed-Backup/)[4.65 (248)](https://www.capterra.com/p/143536/MSP360-Managed-Backup/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

4.6

Features

4.5

4.7

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/143536-163343/MSP360-Managed-Backup-vs-Backup-and-Recovery)

[N-central](https://www.capterra.com/p/13803/N-central/)[4.16 (251)](https://www.capterra.com/p/13803/N-central/reviews/)

vs

[ManageEngine OpManager MSP](https://www.capterra.com/p/212602/ManageEngine-OpManager-MSP/)[4.39 (72)](https://www.capterra.com/p/212602/ManageEngine-OpManager-MSP/reviews/)

$1.75

Price

Contact vendor for pricing

4.2

Features

4.7

4.0

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/13803-212602/N-central-vs-ManageEngine-OpManager-MSP)

[Cove Data Protection](https://www.capterra.com/p/163343/Backup-and-Recovery/)[4.63 (367)](https://www.capterra.com/p/163343/Backup-and-Recovery/reviews/)

vs

[NinjaOne](https://www.capterra.com/p/184229/NinjaOne/)[4.73 (288)](https://www.capterra.com/p/184229/NinjaOne/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

4.6

Features

4.5

4.7

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/163343-184229/Backup-and-Recovery-vs-NinjaOne)

[N-central](https://www.capterra.com/p/13803/N-central/)[4.16 (251)](https://www.capterra.com/p/13803/N-central/reviews/)

vs

[Atera](https://www.capterra.com/p/144309/Atera/)[4.54 (448)](https://www.capterra.com/p/144309/Atera/reviews/)

$1.75

Price

$129/month

4.2

Features

4.3

4.0

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/13803-144309/N-central-vs-Atera)