# Compare N-central vs Site24x7 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare N-central and Site24x7 based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/13803-168192/N-central-vs-Site24x7

---

# N-central vs Site24x7 Features and Cost Comparison

Last updated April 29th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

N-centralSite24x72/4 selected

[N-central](https://www.capterra.com/p/13803/N-central/)[4.2 (251)](https://www.capterra.com/p/13803/N-central/reviews/)

[Site24x7](https://www.capterra.com/p/168192/Site24x7/)[4.7 (347)](https://www.capterra.com/p/168192/Site24x7/reviews/)

[## N-central](https://www.capterra.com/p/13803/N-central/)[4.2 (251)](https://www.capterra.com/p/13803/N-central/reviews/)

Starting Price

$1.75

Value-for-Money

3.9

Functionality

4.2

Ease of Use

4

Customer Service

3.9

Reviews Sentiment

Based on [251 reviews](#user-reviews)

Positive

213

Neutral

18

Negative

20

[## Site24x7](https://www.capterra.com/p/168192/Site24x7/)[4.7 (347)](https://www.capterra.com/p/168192/Site24x7/reviews/)

Starting Price

$10.00/month

Value-for-Money

4.5

Functionality

4.6

Ease of Use

4.5

Customer Service

4.5

Reviews Sentiment

Based on [347 reviews](#user-reviews)

Positive

336

Neutral

8

Negative

3

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## Summary

* * *

Features in Managed Service Providers (MSP) Software

Best performer

40 / 44

Only N-central

-   Active Directory Integration
-   Activity Tracking
-   Anti Virus

25 / 44

User satisfaction

User satisfaction

4.2

User reviews[251](https://www.capterra.com/p/13803/N-central/reviews/)

Ease of use

4.0

Functionality

4.2

Value for money

3.9

Customer support

3.9

User satisfaction

4.7

User reviews[347](https://www.capterra.com/p/168192/Site24x7/reviews/)

Ease of use

4.5

Functionality

4.6

Value for money

4.5

Customer support

4.5

Price starts from

Price starts from

$1.75Other, Not provided by vendor

-   Free version
-   Free trial

Price starts from

$10Flat Rate, Per Month

-   Free version
-   Free trial

Best for

Best for

The software is designed for growing and scaling Manage Service Providers (MSPs)​. Medium to large businesses

Best for

Site24x7 is built for small and medium businesses, and caters to job functions that include the business owner/web app administrator, site reliability engineer, system administrator and IT manager.

## User reviews

Pros & cons

VR

Verified Reviewer

CEO

> "It’s a powerful platform that enables proactive IT management through strong automation, patching, and monitoring capabilities, allowing us to stay ahead of issues..."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7141295)

CS

CALEB S.

Network Engineer

> "While the monitoring is strong, the patching and security suites proved inefficient for our client base, requiring excessive manual intervention due to unreliable..."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7142120)

AA

Andrew A.

Security Architect

> "The customization it affords with regard to things like patching and alerting users to needed reboots, alongside the Automations provided from the community are..."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7144500)

BB

Brian B.

Director

> "All new features require new SSO, limited innovation around existing features, some features just seem to take forever to be released and be fully in production (Nzo,..."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7144452)

VR

Verified Reviewer

CEO

> "Its integration with tools like backup, EDR, and reporting creates a more unified operational workflow, which is key for an MSP looking to standardize services and..."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7141295)

CP

Christian P.

Sys Admin

> "Ultimately, using N-able feels like driving a reliable car where the manufacturer has stopped listening to the drivers. While the "engine" (patching and alerts) is..."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7140638)

VR

Verified Reviewer

CEO

> "The automation capabilities stand out—being able to script, patch, monitor, and remediate issues proactively at scale saves a significant amount of time and reduces..."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7141295)

CP

Christian P.

Sys Admin

> "Instead of developing AI to solve "non-issues," the development team needs to prioritize fixing the long-standing bugs and workflow limitations that partners deal..."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7140638)

VR

Verified Reviewer

CEO

> "It supports a mature, standardized approach to managing client environments and aligns well with a growth-focused MSP that values efficiency and security."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7141295)

HM

Heather M.

Technical Support Engineer

> "Also, upon restarting users computer, you are unable to view the connection until they have signed back into the computer and it just loops repetitively telling you..."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7141510)

AJ

Alex J.

Systems Engineer

> "It allows you to build complex workflows using a drag-and-drop visual designer without needing to be an expert in PowerShell or Bash."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7144304)

BR

Brad R.

IT Director

> "Certain actions—like loading dashboards, executing remote tasks, or navigating between views—can feel slower than expected, especially during peak usage."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7140376)

BR

Brad R.

IT Director

> "The unified dashboard gives clear visibility across endpoints, servers, and network devices without needing to jump between tools."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7140376)

CP

Christian P.

Sys Admin

> "Forcing us to use a restrictive, proprietary builder instead of industry-standard scripting severely limits our ability to automate complex tasks."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7140638)

VR

Verified Reviewer

CEO

> "Overall, it strikes a strong balance between flexibility and power, making it ideal for MSPs that want to go beyond basic monitoring and truly mature their service..."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7141295)

MB

Michael B.

Systems Admin

> "Something I dislike about NCentral is customization options when it comes to how a device is displayed once you get into device details."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7140574)

MT

Michael T.

Delivery Manager Technical solutions manager

> "Flexibility of the tooling is what I appreciate the most, whether I'm wanting to do core monitoring, or flex into endpoint security, the tool has the capabilities..."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7140411)

SS

Seth S.

Consultant

> "I think the thing that really gets frustrating is after a while of being offline the agent does fall into a sleep and we have to repush it out again, and sometimes it..."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7145206)

RG

Robert G.

Managed Services Administrator

> "It's the core of our managed service offerings and provides our support staff with valuable client environment data."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7140601)

DS

Darin S.

Senior Solutions Architect

> "Security Patching seems to be very inconsistent and I struggle with getting it to push patches from time to time with customers and don't know why."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7145258)

HM

Heather M.

Technical Support Engineer

> "I like that you are able to view into Terminal Sessions by using the View -> Change TS Session. "

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7141510)

CS

CALEB S.

Network Engineer

> "With a clear trend of rising licensing costs paired with a decline in both product stability and support quality, the value proposition is becoming increasingly..."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7142120)

MT

Michael T.

Delivery Manager Technical solutions manager

> "Overall, The product is great for its designed usecase, it has flexibility to fit items in that were "second thought" which is nice."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7140411)

AN

Alison N.

Office manager

> "There was one time about a year ago that we needed a backup for a client, their server went down, and cove didn't have the backup for them and we ended up losing the..."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7144290)

DL

Darius L.

Director of Operations

> "It's a very comprehensive remote management tool that allows us to properly manage windows patches and gives us the ability to use automation tools such as powershell..."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___6790940)

RG

Robert G.

Managed Services Administrator

> "Site probes are limited to only 1 network subnet and do not support VLANs."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7140601)

HN

Heather N.

VP of Operations

> "Strong remote support tools for fast access and troubleshooting, comprehensive network & asset management, real-time alerts and proactive monitoring"

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___6780336)

CP

Christian P.

Sys Admin

> "Support for the Adlumin integration is particularly poor, often resulting in a "finger-pointing" loop where no one takes responsibility."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7140638)

NB

Nils B.

CEO

> "It’s a dependable platform that handles core RMM functions well and fits our operational needs better than most alternatives."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7140365)

IJ

Iman J.

IT Administrator

> "However, as an MSP, we are expected to provide timely support to our clients, and every moment of delay on our end creates a chain reaction of further delays."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___6807769)

CS

Caleb S.

Network Engineer

> "N-Central accomplishes our ability to maintain asset info and has many add-ons that allow you to expand the product to your needs."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___6789386)

JR

Joe R.

Team Leader of Managed IT Services

> "Take Control is very unreliable and takes too long to reconnect when there is a temporary drop in network connectivity."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7140578)

PD

Philip D.

Network Administrator

> "The amount of customization you can do, especially for clients/departments."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7144420)

CS

CALEB S.

Network Engineer

> "Over the last several years, N-Central has remained largely stagnant, with several core functionalities actually experiencing regressive performance."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7142120)

MS

Mitranand S.

CEO

> "It’s reliable, highly configurable, and continues to be an essential part of our service delivery. While there are areas that could be improved — like quicker rollout..."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___6801082)

RD

Rodney D.

Technical Team lead

> "No clear visibility into bandwidth usage and data flow, making it difficult to manage which devices are consuming network resources and where the traffic is going."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___6802842)

RG

Robert G.

Managed Services Administrator

> "We use the hosted version and easily access our console from a web browser."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7140601)

AC

Andrew C.

Systems Administrator

> "We've had some cases open for 3+ months before being partially resolved, and others open for nearly 6 months that still have no resolution."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7140420)

UI

Unib I.

Backup Operation Specialist

> "The platform offers a comprehensive suite of tools that effectively support remote monitoring and management of IT infrastructure"

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___6813284)

CP

Christian P.

Sys Admin

> "The overall experience with N-able is a study in frustration between a solid, functional core and a deteriorating support and development ecosystem."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7140638)

Carlos B.

IT Technitian

> "Excellent choice for MSP that want managing of servers, clients, network devices alike with intune, backup, 365 integration."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___6791178)

SL

Sat L.

Engineering Manager

> "The Remote take control product has deterioratedd over the last few years, OSX support is terrible and even the Windows version is a hit and miss affair these days."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___6808522)

JJ

Josh J.

IT Team Lead

> "The ability to install or uninstall S1 at a flip of a switch is very efficient."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7140382)

KB

Ken B.

IT Manager

> "Tried to configure some application upgrades and it took a while to get the correct options."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7140395)

Paul C.

Support Manager

> "They're not just fixing critical bugs; they're actually implementing features and improvements that people in the community are asking for."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7068884)

HM

Heather M.

Technical Support Engineer

> "Unable to view all client monitors in one session."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7141510)

MV

Monica V.

Service Manager

> "Being able to view asset info to help recommend new parts or machines is also great."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7140402)

CP

Christian P.

Sys Admin

> "The aggressive push for AI feels like a distraction from core platform stability."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7140638)

JJ

Josh J.

IT Team Lead

> "We have also found the Take Control and background tools easier to work with and have a lot more options compared to our previous RMM."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7140382)

MS

Miranda S.

IT Tech I

> "Sometimes, N-Able had issues reporting the correct information or doesn't show a computer at all and I have to uninstall it and reinstall it"

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___6824358)

MR

Michael R.

Systems Engineer

> "Super convenient way to manage many different products/features commonly used by MSPs."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7144289)

HM

Heather M.

Technical Support Engineer

> "Chat feature is very inconsistent as well as the connection from time to time. "

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7141510)

TR

Tom R.

CTO

> "We look forward to continuing to use N-central and hope that significant improvement can be made around reporting and remote control integrated tools."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7140537)

DS

David S.

President

> "It's way overpriced. As the price keeps increasing, it is getting less and less valuable as more of the functionality that used to be unique to N-Central shifts to..."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___6801456)

KW

Kat W.

VP of IT

> "Rollout is easy to accomplish within our 300 endpoint environment and pushing out software / Microsoft patches is effortless."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7145052)

CP

Christian P.

Sys Admin

> "The reporting engine is severely lacking and feels outdated."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7140638)

RG

Rupesh G.

Administrator

> "It may not have the most modern look or the easiest learning curve, but once you get used to it, it works well and helps keep things under control."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7141152)

PB

Paul B.

Owner

> "We have a automated repair for hard drives that fill up that works for most client systems but not for all of them which is confusing."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___6789802)

MR

Michael R.

Systems Engineer

> "Most of the products work seemlessly together, and the interface is very customizable yet user-friendly."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7144289)

PS

Preston S.

Senior Network Engineer

> "Setups can be confusing with multiple locations to use for a single configuration."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7140457)

VR

Verified Reviewer

IT Manager

> "N-Central's remote support options are my favorite feature. "

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7145640)

JH

Jim H.

Senior Engineer

> "I hope that gets improved in the future, because it causes a headache when trying to do things quickly for a customer."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7140374)

CR

Christopher R.

IT Tier Two

> "Coming from other, more complex RMMs without the same usability, and also from simpler, more user-friendly RMMs without the needed complexity, N-central has been the..."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___6805805)

MB

Michael B.

Systems Admin

> "With all the other products, we find ourselves contacting customer support more than actually using the product."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7140574)

KK

Karanpal K.

User Support Technician

> "I like the take control remote service more than the others as it shows info of remote device rightway and real time status of devices."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___6791034)

GM

Graham M.

ICT Manager

> "UI / Features have not evolved in the last 5 years. When E8 applied to devices, some functionality breaks"

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___6808461)

Kevin M. R.

Senior IT Administrator

> "N-Central is great from a standpoint of having one central location to remote support, update, and manage computers for your business and clients. "

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___6795422)

RN

Reymond N.

Systems Engineer

> "Some issue with Take Control connectivity occassionally"

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7142379)

Joshua J.

Director of RMM Operations

> "It's ability to handle 3rd party patches is significant for being a default feature set."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___6827957)

Paul C.

Support Manager

> "You can get the numbers. But honestly, it feels a bit clunky."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7068884)

JK

James K.

IT Manager

> "We use N-central on a daily to support our users and our network."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7142060)

CP

Christian P.

Sys Admin

> "The escalation process is opaque and incredibly slow."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7140638)

AJ

Alex J.

Systems Engineer

> "N-central offers one of the most robust patching engines available."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7144304)

CM

Chris M.

cloud admin

> "The UI is difficult to manage sometimes and you dont know if it is your level of access which is a problem or the tool doesnt allow you to do the task youre..."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___6795230)

LC

Lushin C.

Senior Engineer

> "The amount of features and how it easy it to perform large, complex tasks in the backend and manage patching."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___6807586)

HN

Heather N.

VP of Operations

> "MSP Manager software as not as robust as needed and I didn't like that an entire ticket could be deleted with no audit trail."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___6780336)

MS

Mitranand S.

CEO

> "It’s flexible, powerful, and lets us manage our clients' environments with a lot of control. But more than the platform itself, the support we get from our account..."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___6801082)

PM

Philip M.

IT Director

> "That said, I am not the one who set our environment up so there are some user experience issues there."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7140436)

TR

Tom R.

CTO

> "The monitoring and flexability around alerts is excellent."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7140537)

MV

Murtaza V.

Practice Leader

> "Monitoring and management sometimes gets confusing."

[See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7142925)

[View Reviews](https://www.capterra.com/p/13803/N-central/reviews/)

AJ

Akshay J.

CTO

> "Site24x7 for its comprehensive, all-in-one monitoring capabilities, which offer deep visibility into servers, networks,..."

[See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___7118406)

VR

Verified Reviewer

Asst. Manager

> "some of the parameters give alert and notifi9cation very late like windows update. when server is in reboot state , and when..."

[See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___7046455)

CSL

Carlos Salvador L.

Dev PBX VoIP

> "It is a very useful tool that can not only be integrated into the Zoho environment but also into your website and servers, and..."

[See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___7068564)

Alex S.

CEO

> "Setting up complex synthetic scripts for mobile app monitoring can be time-consuming and requires a bit of a learning curve to..."

[See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___7142257)

RD

Ryan D.

Service Delivery Manager

> "The visibility it provides into network performance, availability, and issues is clear and actionable, allowing us to identify..."

[See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___7087917)

RD

Ryan D.

Service Delivery Manager

> "The only thing issue we've had is no dynamic interface alerting rules to add monitors but not alerting on access ports."

[See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___7087917)

RK

Rishabh K.

Busier development associate

> "It solves visibility gaps across serves,appsand network,enabling us to detect issues early and reduce downtime"

[See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___7050613)

SG

Shivani G.

Technical Specialist - cloud

> "in site 24x7 least like part is managing licensing and there are also hidden feartures also in cloudspend need more granular..."

[See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___6778667)

Sachin Y.

Network Security Engineer

> "My overall experience is highly positive because of its advanced features which provides a good support in monitoring all the..."

[See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___7073915)

VS

Vishal S.

SRE

> "Some advanced configuration settings feel hidden or less intuitive, and occasional UI lag has been experienced when handling..."

[See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___6830193)

RD

Ryan D.

Service Delivery Manager

> "We're able to offer robust monitoring services to our customers at a more affordable cost to them and were able to get..."

[See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___7087917)

AE

Abdelrahman E.

Cloud Operations Engineer

> "Also, the alerts via SMS and phone call are limited unless you buy extra credits, which can be inconvenient during..."

[See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___6858049)

VR

Verified Reviewer

Senior Infrastructure Engineer

> "Site24x7 immediately filled the void we had - having a third party monitor public services to make sure our platform was..."

[See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___7099146)

RT

Rahul T.

DGM

> "User account Management is not very effective to manage and mapping of users in different customer account"

[See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___6819647)

VS

Vishal S.

SRE

> "The dashboards are clean and customizable, and the alerting system is highly configurable with multi-channel support (email,..."

[See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___6830193)

Gabriel F.

Database Administrator

> "The main drawback has been occasional instability with some plugins."

[See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___7099080)

BO

Bruno O.

Support Director

> "What I like most is that it didn’t take long to get running, and once the alerts were configured it’s been pretty reliable...."

[See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___7107728)

Santos S.

Senior Manager

> "The interface can feel a bit overwhelming, especially for new users."

[See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___7123105)

Austin E.

CTO

> "No real issues and much better functionality that our old simple monitoring service for local servers and external sites."

[See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___7096730)

AM

Amro M.

Proactive Support

> "The admin GUI could be a bit tricky, with multiple "Admin" tabs at each customer level."

[See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___6538079)

Muhammad U.

Program Manager - Cloud and Infrastructure

> "I’ve been using Site24x7 to manage a hybrid environment for a while now, and it’s become our go-to for infrastructure..."

[See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___7072960)

AK

Andrew K.

VP Operations

> "Some of the account management features are confusing, especially if purchased through Zoho One."

[See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___7019749)

Peter A.

IT Asset,Configuration Manager, Service Catalog and Knowledge Manager

> "I love the proactive monitoring capability of Site24x7. Because it uses multiply sites or datacentres in it services , you are..."

[See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___6584385)

JJ

Joseph J.

President

> "It can be a bit complicated to configure properly and some of the default alert settings are too low."

[See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___6538041)

Gabriel F.

Database Administrator

> "It provides good visibility into availability and performance and helps identify issues quickly."

[See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___7099080)

RmV

Rémi V.

System Administrator

> "the Linux application monitoring system which only works with processes and not services"

[See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___6407786)

SG

Shivani G.

Technical Specialist - cloud

> "In site 24x7 i like the scheduled reports, custom metrics and notifications, plugins, automation and multiple account in 1..."

[See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___6778667)

AK

Andrew K.

VP Operations

> "Hard to know where to go for user management, billing, etc."

[See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___7019749)

DP

Dimitris P.

Cloud Solutions Architect

> "Site24x7 is a very comprehensive monitoring tool that can accommodate all our needs without the need to have different tools..."

[See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___6882082)

Harsh S.

System Engineer

> "Missing functionalities that exist in other monitoring tools create a noticeable gap."

[See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___6344515)

VR

Verified Reviewer

Asst. Manager

> "Site24x7 have big range of custom plugins which do the job very well."

[See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___7046455)

IB

Ivan B.

IT Admin

> "The price to upgrade plan can be costly."

[See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___6832751)

JK

Jitae K.

Sr.Devops Engineer

> "Easy UI / Easy Monitor Setup for admin and also Site24x7 provides intuitive monitors / graph for real time monitoring."

[See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___6874547)

SS

Sailesh S.

Senior Network System Administrator and DevOps Engineer

> "Frequent Mail spams the user and it should be fixed."

[See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___6590571)

JR

Jonny R.

Marketing Director

> "The alerts are quick, and the insights have helped us prevent downtime and stay ahead of issues. While there’s a learning..."

[See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___6490049)

Peter A.

IT Asset,Configuration Manager, Service Catalog and Knowledge Manager

> "I just do not like the plenty alerts sent when degradation starts"

[See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___6584385)

UM

Uday M.

Sr IT Admin

> "Site24x7 offers broad monitoring across servers, websites, and cloud apps."

[See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___7009198)

AR

Abdul R.

Cloud engineer

> "sometimes getting slower than usual and alerts not receiving"

[See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___6373935)

VR

Verified Reviewer

Senior Software Engineer

> "The report of when events have fired is quite useful to see the availability over time."

[See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___7111019)

MC

Miranda C.

IT Director

> "I always have to message support to figure out how to change any settings."

[See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___6677237)

Gabriel F.

Database Administrator

> "It offers a solid set of features and helps support daily operations."

[See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___7099080)

DM

David M.

IT Manager

> "Pricing is not very clear, also the sales process a bit complicated."

[See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___6464421)

JS

Jeremy S.

IT Support Engineer

> "Easy to configure agents, clean useful dashboard, default monitors are just about all that most people need. "

[See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___7073493)

VP

Viren P.

IT Manager

> "Cumbersome setup process, sometimes not easily understandable"

[See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___6616208)

Harsh S.

System Engineer

> "The consolidated dashboard simplifies oversight, while website and network monitoring capabilities ensure early issue..."

[See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___6344515)

MC

Miranda C.

IT Director

> "Very difficult to configure anything other than what is native to it."

[See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___6677237)

RF

Raul F.

CIO

> "My experience with the product is tremendous, and it helps us identify problems and resolve situations preemptively."

[See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___6835600)

RPS

Raj Prakash S.

IT Manager

> "timely Support and some time technical issues."

[See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___6693468)

Muhammad U.

Program Manager - Cloud and Infrastructure

> "The "single pane of glass" visibility is the biggest winner for me."

[See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___7072960)

Abhishek S.

Infrastructure Lead

> "Lacks multiple configuration profiles for monitors2."

[See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___4971179)

CU

Chidiebere U.

Network Engineer

> "It gave me the alerting features I needed and its weekly performance summary solved one of my major reporting problems"

[See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___6618130)

KG

Kallol G.

System Support - IMS

> "The additional basic monitor add-on price is too much high."

[See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___4893847)

PC

Paul C.

Programmer

> "I love to overall NOC view where I can see the status of all the servers at a glance, plus the automations save me a..."

[See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___6696421)

JM

Joshua M.

Network/Systems Support Technician

> "The site can be a little noisy due to so many options being available."

[See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___4810511)

UM

Uday M.

Sr IT Admin

> "The dashboards are simple, alerts are accurate, reports are clear, and setup is quick."

[See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___7009198)

PS

Prashantha S.

Cloud deployment specialist

> "Salesforce plugin is not there, too many alerts"

[See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___4898744)

AW

Aidan W.

Chief Customer Officer

> "Alerting is clean and easy to set up with SMS for critical issues"

[See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___7055696)

RB

Rob B.

Lead Support engineer

> "Sometimes it is difficult to determine where the licenses are being used for each monitor, the numbers don't always add up, a..."

[See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___4290919)

AF

Andrew F.

Infrastructure engineer

> "The monitoring of our websites has been spot on when detecting issues."

[See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___6851908)

SK

Suman K.

Software engineer

> "More false positive alerts are observed."

[See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___4855475)

TB

Tamer B.

ProdOps

> "It is cheap, has a lot of option for monitoring, and their probes are worldwide."

[See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___6811904)

AJ

Aaron J.

Network and Security Manager

> "UI is a little crowded but not so much that it was confusing."

[See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___5071374)

TS

Tarique S.

AVP - Cloud and DevOps

> "It’s reliable, cost-effective, and the automation works perfectly."

[See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___7144135)

GK

Gokulapandi K.

Devops Specialist

> "I reached customer support recently, Customer support is slow."

[See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___6134748)

AK

Andrew K.

VP Operations

> "There are products out there with more bells and whistles, but this gets the job done in a simple but effective way."

[See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___7019749)

LR

Lokesh R.

Staff

> "Lack promotion and marketing. "

[See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___4898719)

RD

Ryan D.

Service Delivery Manager

> "Site24x7 has been a game changer for our operations."

[See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___7087917)

Stuart R.

Product Owner - Carrier Ops

> "When you have a lot of sites or services to be monitored, the main screen can get a little busy / crowded."

[See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___4231834)

VR

Verified Reviewer

programmer

> "Their suite of applications provide a “one stop shop” for almost all IT related support software."

[See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___6533152)

Mohammed Younus S.

Information Security Analysts

> "To provide timely notification when the server went down or became unresponsive."

[See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___4400198)

HM

Henrique M.

Devops Analyst

> "Our monitoring offers extensive customization."

[See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___7023815)

OY

Onohara Y.

empoyee

> "I didn't receive the invitation emailAccounting user cannot be added and payment cannot be set, which is fatal"

[See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___4628712)

NA

Nada A.

QA Manager

> "Overall, Site24x7 is a valuable tool for monitoring and improving system reliability."

[See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___6884715)

SB

Shreekara B.

Service management office

> "Dashboard is not up as expected."

[See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___4898735)

IB

Ivan B.

IT Admin

> "The monitoring website capabilities is realy precise and reliable."

[See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___6832751)

UO

Umurcan O.

ceo

> "the price is a bit expensive."

[See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___4981357)

AC

Atul C.

DevOps

> "With its extensive monitoring capabilities, user-friendly interface, and robust alerting system, it provides valuable insights..."

[See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___4876713)

AC

Atul C.

DevOps

> "Occasional False Positives"

[See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___4876713)

VS

Vishal S.

SRE

> "The cloud-native architecture also means it’s easy to deploy and scale without the hassle of managing on-prem infrastructure."

[See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___6830193)

TB

Thyago B.

CEO

> "I miss Drilldown capabilities on custom dashboards/plugins"

[See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___4657305)

[View Reviews](https://www.capterra.com/p/168192/Site24x7/reviews/)

## User interface

4.16 (251)

4.71 (347)

### Features

N-central

Top features

40/44

-   Active Directory Integration
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   Anti Virus
-   API
-   Audit Trail
-   Backup and Recovery
-   Billing & Invoicing
-   Build Automation
-   Compliance Management
-   Configuration Management
-   Contract/License Management
-   CRM
-   Customizable Reports
-   Dashboard
-   Endpoint Protection
-   Event Logs
-   Generative AI
-   Help Desk Management
-   Inventory Management
-   Issue Management
-   IT Asset Tracking
-   Maintenance Scheduling
-   Mobile Device Management
-   Network Monitoring
-   Patch Management
-   Performance Metrics
-   Policy Management
-   Real-Time Analytics
-   Real-Time Reporting
-   Real-Time Updates
-   Remote Access/Control
-   Remote Monitoring & Management
-   Scheduling
-   Security Tools
-   Self Service Portal
-   Server Monitoring
-   Service Level Agreement (SLA) Management
-   Support Ticket Management
-   Task Management
-   Third-Party Integrations
-   Vendor Management
-   Workflow Management

[See all features](https://www.capterra.com/p/13803/N-central/#features)

Site24x7

25/44

-   Active Directory Integration
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   Anti Virus
-   API
-   Audit Trail
-   Backup and Recovery
-   Billing & Invoicing
-   Build Automation
-   Compliance Management
-   Configuration Management
-   Contract/License Management
-   CRM
-   Customizable Reports
-   Dashboard
-   Endpoint Protection
-   Event Logs
-   Generative AI
-   Help Desk Management
-   Inventory Management
-   Issue Management
-   IT Asset Tracking
-   Maintenance Scheduling
-   Mobile Device Management
-   Network Monitoring
-   Patch Management
-   Performance Metrics
-   Policy Management
-   Real-Time Analytics
-   Real-Time Reporting
-   Real-Time Updates
-   Remote Access/Control
-   Remote Monitoring & Management
-   Scheduling
-   Security Tools
-   Self Service Portal
-   Server Monitoring
-   Service Level Agreement (SLA) Management
-   Support Ticket Management
-   Task Management
-   Third-Party Integrations
-   Vendor Management
-   Workflow Management

[See all features](https://www.capterra.com/p/168192/Site24x7/#features)

### Recognition

No recognitions have been awarded to N-central

Site24x7

Best Value Application Performance ManagementSoftware (2023) 

### Deployment & support

N-central

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Site24x7

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

N-central

-   By N-able
-   Located in United States
-   Founded in

Site24x7

-   By ManageEngine
-   Located in United States
-   Founded in 1996

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4.5

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/149314-168192/Uptime-vs-Site24x7)